LOOKS LIKE I AM ANOTHER VICTIM!  I ordered an item they listed as "in stock" on April 24, 2013.  My CC was charged right away.  As of May 28, 2013, I have contacted them 3 times by email.  Clearly, there is some sort of program that gives you an automated response that assigns  "case number", but it never moves forward from there.  I currently have 3 case numbers pending, the last of which I requested them to call me.  They have a number posted for you to call, but it does not work.  They have a FAX number also, and I am sending a FAX as we speak.   But I'm pretty sure I am out $80.  I routinely make purchases online and do not have problems.  This is clearly a person working out of their garage or basement.  And can't keep up with their inventory or orders.