make sure that blank strings do not kill in_list
Closes #163 - ignore automatic email replies
Closes #161 - provide script to simplify automation of email polling
Fix from @kotowicz to fix filename encoding. Closes #162 and #149
Merge pull request #156 from URpages/master

Make sure that blank strings do not kill in_list. Also fixes #107.
Fix #160 - send e-mails to ticket CC list even if there is no ticket submitter
Merge branch 'master' of github.com:rossp/django-helpdesk
Make datetime handline offset-aware. Now requires pytz. Fixes #142.
Increment build number
Use bash for build script
Fix datetime/timezone handling in Django <1.4; update management commands to be timezone-aware
Bump Python/Django version numbers
fix tpyo - importError vs ImportError
Fix timezone import for Django < 1.4
Changed regex for email subjects to use queue slug to tell internal ticket id from external ones.
Merge pull request #166 from mpietsch/master

Changed regex for email subjects to use queue slug to tell internal ticket id from external ones.
compatibility fixes for django 1.5
added url tag compatibility fix for django <1.5
added django 1.5 to travis
fix urls.py for django 1.3 compatibility
Merge pull request #172 from dack/master

django 1.5 compatibility fixes thanks to @dack