dialogue: #Person1#: Good afternoon. I come here specially to pick up my tickets. I booked it last month. This is my reservation note.
  #Person2#: I am terribly sorry. You didn't come to reconfirm recently. You should have come to pick up your ticket three days ago since it's an international flight, any reservation without reconfirmation within 72 hours will be cancelled.
  #Person1#: But I have been so busy all these days. Well, is there any other ticket available? I want the next one.
summary: #Person1# was too busy to reconfirm a fight reservation and needs to buy another ticket.
topic: booking a flight