dialogue: #Person1#: Excuse me.
  #Person2#: Yes, sir. Can I help you?
  #Person1#: Um, this steak, I asked for to be medium rare.
  #Person2#: Medium rare, that's right, sir. I remember your order.
  #Person1#: Well, I'm afraid it isn't. It's a bit too well done and rather tough. Would you mind changing?
  #Person2#: If it is not to your satisfaction, I'll certainly bring you another. But I'm afraid you may have to wait for a few minutes.
  #Person1#: Yes, that's all right. Thank you very much.
summary: #Person2# will change a steak for #Person1# as that one doesn't satisfy #Person1#.
topic: at a restaurant