dialogue: #Person1#: Hi. This is a Receptionist Desk. How can I help you?
  #Person2#: Yes. I just checked in, but I need to change my room.
  #Person1#: What's the problem?
  #Person2#: I reserved a non-smoking room, but the smell of smoke in this room is so strong that I can't endure it.
  #Person1#: I'm sorry. I'll arrange a non-smoking room for you right away. The doorman is going to help you with your luggage. I do apologize for the inconvenience.
  #Person2#: That's ok. Thanks.
summary: #Person2# is asking #Person1# to change #Person2#'s room to a non-smoking room.
topic: change the room