Title: The Jossey-Bass Academic administrator's guide to conflict resolution /
Authors: Cheldelin, Sandra I.; Lucas, Ann F.
Date: 2004
Publisher: Jossey-Bass,
Physical description: xv, 110 p. ; 23 cm.
Language: English
LC classification: L
Abstract: This is a volume in the Jossey-Bass Academic Administrator's Guide series of books designed to help new academic administrators deal with common issues they will face in their role as manager. This book includes tips and hands-on suggestions for identifying the sources of conflict, mediating conflict, and methods of resolution in an academic setting.
Contents: Understanding conflict -- A framework for conflict analysis -- Intrapersonal conflict : the impact of stress and negative thinking -- Interpersonal conflict : helping people who don't get along -- Intragroup conflict : the academic administrator as team leader -- Intergroup conflict : conflict on a larger scale -- Conflict intervention -- Collaborating with other departments to manage conflict.
Subject headings (LCSH): College personnel management--United States; Conflict management; Conflict management--United States; Universities and colleges--Administration