Volcom: FREE RETURNS on all orders. Volcom wants to assure you are 100% satisfied with the product you purchased, which is why we offer a FREE 30 day return period on all items ordered via phone or online store. Items must be in 100% resalable condition.Return timeframe starts from original ship date.Items purchased through retail stores must be returned to its original location. Prepaid return labels are only available to customers within Australia. Please see Return Claim Process below for details on return postage.