I feel so bad for that innocent customer. This is something that is unfortunate and a random freak incident. All over a declined card this man got so upset that he had to take it out on other people. It is shocking to me that some people can have so much anger in them to do something like that. That person that was shot was just going there on a normal day to get coffee and now his loved ones can't see him no more all because someone got worked up over a declined card. I guess we need to have security every where nowadays it seems. No place is safe to go. You can't even go to the coffee shop without worrying someone is going to pull out a gun at you.