Hello, I read the article ,and I feel like they both have reasons for feeling the way they do, If Russel was offended and felt like she was a threat he could have called for management or someone from the crew to remove her, he should not have attempted a hostile removal. She had to have been upset by Russell's rude comment, and I think that was a hurtful comment regarding her career.I do feel bad for her regarding how she was treated.