Patent ID: 10777185

Abstract:
Methods and systems for voice-based identification of related products/services are provided. Exemplary systems may include a wireless communication-based tag reader that polls for a tag and reads information associated with the tag and a processor that executes instructions to identify a product/service associated with the tag, identify a plurality of products/services stored in a product/service database identified as related to the product/service associated with the tag, filter through the plurality of related products/services based on a trend to identify a set of one or more related products/services, and generate a voice-based utterance based on the identified set of one or more related products/services. Such systems may further include a speaker that plays the generated voice-based utterance resulting in presentation of an offer regarding the identified set of one or more related products/services and a microphone that is activated to capture any voice-based response after the generated voice-based utterance is played.