Patent ID: 11894973

Abstract:
Techniques for coordinating the monitoring of output devices. In one technique, one or more messages are received, at a mediation service, over a computer network from a cloud-based management server. The one or more messages include an identity of an output device, an identity of an active mediation service for the output device, and an identity of each failover mediation service in one or more failover mediation services for the output device. Based on the one of the messages, the mediation service determines that it is a failover mediation service. Later, it is determined whether the mediation service is to be a new active mediation service for the output device. In response to an affirmative determination, the mediation service transmits, to the cloud-based management server, a notification that indicates that the mediation service is the new active mediation service. The mediation service also initiates monitoring of the output device.