Patent ID: 10817828

Abstract:
Embodiments are disclosed to determine customer's pick-up information and their position while waiting at a brick-and-mortar store. The brick-and-mortar store may have one or more transmitters installed at predetermined locations. By utilizing an application installed on each customer's mobile computing device, each mobile computing device may transmit customer information and ranging data when within range of one or more of the transmitters. The ranging data may include an indication of a range between each of the customer's mobile computing device and one or more proximate transmitters. By correlating the customer information to pick-up information, each customer's pick-up order may be retrieved. Furthermore, by analyzing the ranging data, the position of each customer at the brick-and-mortar store may be determined. A brick-and-mortar store computing device is disclosed that may display each customer's position at the brick-and-mortar store along with their pick-up order information.