Patent ID: 11033216

Abstract:
A system, method and computer program product for augmenting, in real-time, queries/questionnaires administered to a subject by coupling the physiological response of the subject for a given question-answer pair. Further, a method/system augments/annotates answers to questionnaires/surveys/etc. with automatically detected physiological or emotional reactions of the person answering the question/survey/etc. In an embodiment, methods are implemented to: create an augmented representation of question-answer-emotion (i.e., annotating questions/answers from assessments to physiological reactions); and consider the augmented representation and the user profile to suggest actions based on such associations. In one aspect, the augmented/annotated answers are used to suggest/recommend actions to the person conducting the questionnaire/survey, where actions include: asking further questions to clarify a topic/problem, asking for clarification regarding a given answer, or asking for clarification regarding inconsistencies in answers or asking follow-up questions.