Patent ID: 10319006

Abstract:
Retail stores may use the claim processing server to make a claim against a distribution center. Information about the claim may be entered into the store computer via an application and user interface. The claim processing server may use the information to process the claim and validate the related data. Using the information entered via the application the claim processing server may query the item database and the invoice database to retrieve to retrieve addition information from the database regarding the claim and the items. The information from the different databases may be merged together into a single database record which is then validated and stored the claim processing database. The information may also be checked and its accuracy verified. The user interfaces at the retail stores and distribution center may then be used to identify the claims for processing. The information for the item and invoice databases needed to process the claims are available from the claims processing database and the claim may be processed. The claims may be stored in the claims processing database for processing at a later time or for batch processing, for example during off-peak hours.