Patent ID: 10951756

Abstract:
A user-customized call filtering system and method for vetting and filtering incoming calls from unwanted callers including robocallers. The system and method includes a user-customized call filter software application hosted on a cloud-based system that communicates with a native call filter application stored on end-user devices including smart phones, over a wired or wireless communication network. The native call filter application includes a host of pages that are selected by and presented to, end-users to customize a blacklist and whitelist with telephone numbers associated with incoming calls that are unwanted and terminated, granted immediate access to end-users, or granted access to end-users based on predefined schedule filters that are defined by geographic location of originating callers, geographic location of end-users, and/or on a particular date, day, and/or time. The system and method includes a dynamic query engine that generates and presents queries to callers associated with unknown and unverified incoming calls to solicit human responses for determining whether such callers are human or likely robocallers.