Patent ID: 10360385

Abstract:
A message queue (e.g., an email mailbox) may comprise messages received from various sources and including various types of content. For respective messages, a trust category may be identified, e.g., a trusted message category comprising messages received from a known source, an untrusted message category comprising messages received from an unverified source, and a suspicious message category comprising messages containing potentially malicious attachments or potentially unwanted content. The message queue may be presented to the user with the messages of each trust category having a visual style that visually distinguishes the trust categories; e.g., trusted messages may be visually emphasized, and suspicious messages may be visually de-emphasized. This manner of distinguishing messages may enable the user to triage the messages of the message queue, and may mitigate the disadvantages of a false positive in the trust level identification (as compared with moving the suspicious message to a different folder).