Patent ID: 11140051

Abstract:
The present invention aims at an improvement of robot control monitoring and optimization in mobile networks in support of remote robot control services for robot devices. Heretofore, an analytics system (26) provides service quality information to a Cloud-based remote control system (22). Also, the Cloud-based remote control system (22) issues control requests to a local control unit (30) for control of a robotic device (24) and a mobile communication network (28) connects the Cloud-based remote control system (22) with the local control unit (30). Service event information is collected and associated with control requests issued by the Cloud-based remote control system (22). On the basis of the collected service event information a processing unit (30) correlates the service event information with the associated control request, calculates at least one key performance indicator from the result of correlation, analyzes the at least one key performance indicator for identification of a poor service quality incidence, and generates a service quality report based on the result of analysis upon occurrence of a poor service quality incidence.