Patent ID: 10860955

Abstract:
The systems and/or processes described herein are configured to help an entity operating one or more facilities manage the scheduling and assignment of jobs. The systems and/or processes implement a loading service to manage the scheduling and assignment of jobs based on one or more factors including, but not limited to, a type of service or work to be performed on an item (e.g., an automobile), an initial estimated duration of time to perform the type of service or work, a revised estimated duration of time to perform the type of service or work (e.g., based on technician input), technician schedules, technician skills, technician skill level, and/or one or more labels assigned to a job. Consequently, the loading service is able to help, e.g., via the generation and output of graphical user interfaces, the entity balance the scheduling of appointments for jobs amongst technicians working at one or more facilities.