Patent ID: 12008802

Abstract:
In one embodiment, a method includes receiving, from a client system of a user, a user input comprising a plurality of n-grams, parsing the user input to identify one or more overall intents, hidden intents, and slots associated with the one or more n-grams, wherein at least one of the hidden intents is non-resolvable for being associated with partial slot information corresponding to an n-gram that has not been resolved to a particular entity identifier, wherein the partial slot information is associated with two more entity identifiers of two or more entities, respectively, sending, to the client system, instructions for prompting the user to select one of the entities to be associated with the non-resolvable hidden intent, resolving the non-resolvable hidden intent based on the entity identifier of the entity selected by the user, and generating a response to the user input based on the resolved hidden intent.