Patent ID: 10250539

Abstract:
An example method to manage delivery of messages in an enterprise network environment involves receiving a message from a user of the enterprise network environment via a social media network. The example method involves identifying an occupational position of the user and scanning the message for at least one of identifiers. The example method involves determining whether the message includes at least one of the identifiers. When the message does not include at least one of the identifiers, the example method involves delivering the message to at least one of a first plurality of users of an enterprise entity via the social media network, the first plurality of users characterized by a same occupational position as the user. When the message includes at least one of the identifiers, the example method involves identifying a different enterprise entity including a second plurality of users associated with at least one of the identifiers, at least one of the second plurality of users characterized by a different occupational position as the user. When the message includes at least one of the identifiers, the example method involves delivering the message to at least one of the second plurality of users via the social media network.