Patent ID: 11011160

Abstract:
A computerized system for transforming recorded speech into a derived expression of intent from the recorded speech includes: (1) a text classification module comparing a transcription of at least a portion of recorded speech against a text classifier to generate a first set of one or more of the representations of potential intents based upon such comparison; (2) a phonetics classification module comparing a phonetic transcription of at least a portion of the recorded speech against a phonetics classifier to generate a second set of one or more of the representations of potential intents based upon such comparison; (3) an audio classification module comparing an audio version of at least a portion of the recorded speech with an audio classifier to generate a third set of one or more of the representations of potential intents based upon such comparison; and a (4) discriminator module for receiving the first, second and third sets of the one or more representations of potential intents and generating at least one derived expression of intent by processing the first, second and third sets of the one or more representations of potential intents together; where at least two of the text classification module, the phonetics classification module and the audio classification module are asynchronous processes from one another.