Patent ID: 11823793

Abstract:
At a service device (102), a user interface (106) is provided via which a user submits an order request (117) to order a requested part (X) via the at least one user input device (103). Co-replacement information (116) for the requested part (X) is identified using a co-replacements database (114), and is displayed on the display. For example, a second part (Y) commonly co-replaced with requested part (X) may be identified and recommended for replacement with part (X); or, if two parts (X) and (Y) are ordered then the co-replacement information may be to recommend ordering only one of these parts. At a server hosting the database (114), the order request is received from a service device and the co-replacement information (116) for the requested part is generated using the co-replacements database (114), and the co-replacement information is sent to the service device.