Patent ID: 11481308

Abstract:
A computer-implemented method for determining an Application Quality Index (AQI) Score of a software-as-a-service (SAAS) multi-tenant application to a SAAS system is provided. The method may be performed on a computing device executing a processor. The method may include accessing data at a data repository. The accessed data includes at least connection/disconnection data and API error data of the SAAS multi-tenant application. The method also includes processing the accessed data to generate two or more sub-indexes. The two or more sub-indexes includes at least a first sub-index based on the connection/disconnection data and a second sub-index based on the API error data. The first sub-index is assigned a weighted value based on content of the connection/disconnection data and the second sub-index is assigned a weighted value based on content of the API error data. The method also includes generating the AQI based on the weighted value of the two or more sub-indexes, sending the generated AQI to the SAAS multi-tenant application, and receiving an update to the SAAS multi-tenant application based on the generated AQI.