Patent ID: 10866978

Abstract:
Techniques to response to respond to user requests using natural-language machine learning based on branching example conversations are described. In one embodiment, an apparatus may comprise a bot application interface component operative to receive an example-interaction repository, the example-interaction repository comprising a plurality of example user-to-bot interactions, including one or more branching example user-to-bot interactions; and an interaction processing component operative to generate a linearized example-interaction repository by replacing the one or more branching example user-to-bot interactions with the plurality of linearized example user-to-bot interactions; submit the example-interaction repository to a natural-language machine learning component; and receive a sequence model from the natural-language machine learning component in response to submitting the example-interaction repository; and a client communication component operative to perform a user-to-bot conversation based on the sequence model. Other embodiments are described and claimed.