Project Manager: It's in the Well uh next um I dunno who is next .
User Interface: Oh you go .
Industrial Designer: Shall I give a technical talk ?
Project Manager: Yes .
Industrial Designer: Alright .
Project Manager: Well go ahead . Industrial Designer: Well uh it is my task to uh explain uh or to point out a working design .
Project Manager: Yip .
Industrial Designer: We have that here . Okay , how do you enlarge it , so that you can have the Project Manager: F_ five .
Industrial Designer: F_ F_ five .
Project Manager: F_ five .
Industrial Designer: Yep .
User Interface: Industrial Designer: Well , the working design ,
Marketing: Alright .
Project Manager: Industrial Designer: that's my uh Marketing: Next button . Industrial Designer: Well alright uh , you know who I am and what I do . So uh we have this . It's a bit uh unclear because I wanted to copy paste something . It was originally in black and white
Marketing: Oh right .
Industrial Designer: but it became black and purple .
Marketing: Purple .
Industrial Designer: But I think you can read it .
User Interface:  Project Manager: Marketing: Yeah , yeah , yeah . A bit .
Industrial Designer: Um well um I think it's important uh for you to realise the basic function of a remote control . Uh well you can see uh Marketing: Maybe you can select it . So it uh inverts .
Industrial Designer: And I then can select I can select on the dings It goes to the next page .
Marketing: the p the whole picture .
Project Manager: Click . Marketing: Nah , uh never mind .
Industrial Designer: Well , you can read it ,
User Interface: Yeah , go ahead .
Industrial Designer: it's not too difficult . Meanwhile , this is a schematic uh um view of uh how a basic remote control works . You have uh basically uh the energy , the power of the of the remote control , uh and the sender , w which is the LED , the the the the the the the the the bulb that sends the the infrared beam to the , no , to the set .
Marketing: Yeah . Alright .
Industrial Designer: And uh the source is of course the user . Uh the user interface is um uh the the the buttons of course .
User Interface: Industrial Designer: And the the user interface sends uh the the different signals of the different buttons to the chip , and the chip uh sends it to the LED , and the LED sends it to the receiver . That's the that's the basic idea .
Project Manager: Yep .
Industrial Designer: Very basic .
Marketing: Industrial Designer: Um well I have uh uh put it in a in in in a a couple of basic steps .
Project Manager: Industrial Designer: Uh the remote uh is basically just waiting for a user to press a key . It does nothing until uh of course uh the key is pressed . The key a signal to a chip , uh the chip senses the connection . uh and recognise the key . So well you understand .
Project Manager: Industrial Designer: The chip uh produces Morse code , um a specific code to indicate that specific button that is pressed , of course . And it uses transistors in the in the remote control to amplify and to send uh that signal again to the to the LED , which is the bulb , of course .
Project Manager: Industrial Designer: Now the LED produces an infrared beam and signals the , well it's uh very simple , and signals the uh signals to the sensor on the T_V_ set ,
Project Manager: Yeah .
Marketing: Industrial Designer: and the T_V_ set uh also recognises the the the signal , and performs the assigned task .
Project Manager: So it is also why we have to have a button that says uh I'm now busy with a D_V_D_ uh if we had done that . And a button for T_V_ . So Industrial Designer: Ah bu Yeah , but we don't . Uh we  User Interface: Industrial Designer: No no , but Yeah . Exactly . Uh well this is uh the basic uh function of a remote .
Project Manager: Industrial Designer: I've some couple of pictures here . It's a very basic one . And uh if we if we're going to add an uh an uh L_C_D_ screen to it , it uh won't look anything like this , but This is very basic uh basically the the shape of um of a remote control . It has uh very little buttons and User Interface: Industrial Designer: But it it uh it's it's quite um Yeah , you can easily recognise the buttons . They're uh far enough apart and an anything . It's not very um uh not very high-tech uh
User Interface: High tech . Industrial Designer: indeed , and it's not very user-friendly . Uh if you look at the shape , it's uh just a simple long box uh shape . So we have to uh change a little bit uh to that , uh so that uh it becomes more user-friendly , and that uh problems like uh R_S_I_ and uh those kinds of thing don't don't oc don't occur .
Marketing: Right . Can I say something ?
Industrial Designer: Yeah .
Marketing: Um I have a table here about uh the l the relevance of the buttons . Uh the power button is used very much , channel selection , volume and teletext . Well teletext is not an option , so that uh Industrial Designer: Mm-hmm .
Marketing: But I think it's very important to make um the power , channel and volume buttons uh near to the thumb , so you can't have R_S_I_ uh consequences .
Industrial Designer: Yeah , because they are the the most important buttons and you can immediately Marketing: Right . Make them big , make them easy to uh to press .
Project Manager: Well but but User Interface: You can also like Industrial Designer: You don't have to look and and search for them .
Project Manager: if you have um the most used buttons all in one place , and you keep making the same um well moves .
Marketing: Right .
User Interface: Yeah , I was thinking you can  Marketing: Yeah , right . Right .
Project Manager: But if y if you would put it at a different place , then you have to move your hands ,
User Interface: Project Manager: and that's on of the things about R_S_I_ .
User Interface: Are some of the the the um Marketing: Yeah , that's right . That's right . That's right .
Industrial Designer: Well you you can't have any uh every button under the thumb , of course .
Marketing: We
Project Manager: No but the most important buttons m maybe you can just put them a bit apart so you would reject R_ R_S_I_ R_S_I_ .
Marketing: But Yeah . That's very important . And User Interface: Maybe you can make , for for channel changing , two little buttons on the side of the remote , so you can just do like this . Like some uh little uh Gameboy things or some
Project Manager: Yes I've saw that on m on mi mobile telephones they also have uh those buttons .
Marketing: But is that is that useable ?
User Interface: Hmm ?
Marketing: Do people , uh when they pick up a remote , know that they have to do that ?
Project Manager: User Interface: Well Marketing: It's a f it's a new feature ,
Project Manager: Well it it's Industrial Designer: Yeah .
Marketing: you can make make a double feature l like a button on the top and under it .
User Interface: Yeah alright , but Project Manager: Well also i if someone puts picks up his uh remote User Interface: Yeah , but if you s say them up and down , they they'll understand it , I think .
Project Manager: Yeah . If someone puts up i uh picks up his remote , and he picks up it he he touches the side then he's a already on the next channel .
User Interface: Eighty per cent would .
Industrial Designer: Well , .
Marketing: Yeah , he feels it immediately .
Project Manager: That's very irritating , I think .
User Interface: Yeah that's true .
Marketing: Yeah , that's right . Yeah .
User Interface: Yeah but  Marketing: Right , continue .
Industrial Designer: But in e in any case the the basic function should be uh indeed , and as you say at the thumb .
Marketing: Sorry . Industrial Designer: I think that's a good idea , and uh and that the less important uh buttons , like the the the different channels , uh the numbers one two three four five as well , should be uh yeah well not in reach , because uh they don't use it uh all the time . Well it's uh pretty pretty basically uh as you said .
Project Manager: Yep .
Industrial Designer: And I have some pictures of the inside workings , but uh I don't want to get too technical ,
Project Manager: Mm-hmm .
Industrial Designer: because uh that's not uh very uh useful for you .
Project Manager: That's your part of the job . Marketing: Yeah , that's right .
Industrial Designer: So yeah exactly this is uh how it uh looks from the inside .
Project Manager: Yep .
Industrial Designer: And uh well that's about it I think . Oh yeah , I still have this . Oh I had to delete this , but I had to make a schematic uh of the of the new Marketing: Alright .
Project Manager: Okay .
Industrial Designer: But I had too too little time ,
Marketing: Industrial Designer: but uh don't uh don't look at it please .
User Interface: Project Manager: Well we understand .
Industrial Designer: I I think it's it's clear uh how it works .
Marketing: Alright .
Project Manager: We understand .
Marketing: Yeah , it's clear .
Project Manager: Oh right , no .
Industrial Designer: Alright . That's the most important thing .
Project Manager: Nice . Then uh Mike can uh give the third presentation .
Industrial Designer: Alright . Uh Project Manager: How late is did we start his presentation uh ? Industrial Designer: Right .
Marketing: I dunno . I think uh w About twenty minutes ago ?
Project Manager: Wha Yeah .
Marketing: Losing time losing time . Project Manager: Well then we have still the time , so  But we do have to come to a decision , right later on .
Marketing: Yeah right . So Project Manager: So User Interface: Mm .
Project Manager:  User Interface: Well I thought um everybody on the website uh would see the same thing , but obviously that's not the case .
Marketing: I don't think so .
Industrial Designer: Yeah , uh there are different uh We have all have different home pages , with different links .
Project Manager: Oh yeah ?
User Interface: Yeah .
Industrial Designer: Yeah .
Marketing: Yeah right .
Project Manager: Uh ?
User Interface: For instance you couldn't see this . Project Manager: Okay , yeah well .
User Interface: Um Yeah . Well I'm Mike , User Interface Designer .
Project Manager: Mm-hmm .
User Interface: The the method ? Well I used my own experience with remotes , took a good l look uh at the remotes on the corporate website , which are these two .
Project Manager: Yeah .
User Interface: Um Marketing: These are already in use ?
User Interface: Yes , these are from from another uh manufacturer .
Marketing: Alright , okay .
User Interface: Um This one is engineering-centred , so this one has the most functions and um things .
Project Manager: Yeah .
Industrial Designer: Mm-hmm .
User Interface: Um Marketing: Well Project Manager: I like user-centred .
Marketing: Yeah , me too .
User Interface: I like user-centr centred uh uh also the best .
Project Manager: Yeah . We also do that .
User Interface: Um Well , I thought uh that we uh reduce the the option to control the D_V_D_ also , and teletext and that kind of stuff .
Marketing: Mm .
User Interface: Uh so I thought we we we would use more or need more buttons than this one .
Marketing: But we have to reject that , because of the requirements ?
User Interface: But Yes .
Project Manager: Yeah .
User Interface: Th that's why this mm is not relevant any more I feel .
Project Manager: Marketing: Alright .
User Interface: Um I think this is about the maximum number of buttons uh we'll need .
Marketing: Yeah , right .
User Interface: I um I kinda like the shape . I think this is what we talked about . But Industrial Designer: You can't really see uh the differ from different sides .
Marketing: Yeah .
Industrial Designer: But I think uh User Interface: No I've Well I showed it somewhere . Um Industrial Designer: Uh you can draw it if you Yeah .
User Interface: Oh yeah . I think we should go further with the idea of a removable front .
Project Manager: Mm-hmm .
User Interface: So we can can uh yeah customise the Project Manager: Well absolutely , but i th they all have to have something about um the recognition from our company . So we cannot just uh make someone w
User Interface: Mm ? Yeah . It's a front . It's not the the whole remote that changes , of course .
Project Manager: No but that's th the side they look uh look at is the front .
User Interface: You can Marketing: But it Project Manager: So if y if you make a a front with just a a tiger on it , then uh our recognition is totally gone .
User Interface: Mm .
Marketing: Yeah , that's right
User Interface: Or you can you can can put the same symbol on on every remote .
Marketing: Yeah , that's a must .
User Interface: So l like Ericsson does every uh Project Manager: Yeah , we must .
Industrial Designer: We can put it on the on the back side .
Marketing: We must have that .
Project Manager: Yeah well and and User Interface: S something like this . Project Manager: Yes .
User Interface: It's recognisable .
Project Manager: 'Kay .
User Interface: Um Marketing: We can make a symbol of the company right here . And if you put a front on it , there's a hole on the front . So the symbol's always on
User Interface: Yeah ?
Industrial Designer: Yeah , so that you don't replace the symbol , yeah .
Project Manager: Yeah yeah yeah .
User Interface: Yeah yeah . Something like that ,
Project Manager: Or the th the the lowest part of the remote isn't changed by the front .
User Interface: in the Yeah .
Marketing: Yeah . Yeah , yeah .
Industrial Designer: Mm-hmm .
Project Manager: Those kind of things .
User Interface: Yeah .
Marketing: But let's not focus on the front . Project Manager: Yes . Okay .
User Interface: Um Well so uh uh like I said I thought we'd we'd use more function . If we we had to include more functions . But we don't . So um Project Manager: Mm-hmm .
User Interface: Yeah . I think this is about the maximum number of buttons we need .
Marketing: Alright .
User Interface: Maybe some less . Like eject we don't need , and some other buttons we don't need . I think uh Industrial Designer: Mike , uh can you put uh that picture from me on the in the Word documents file ? In Map ?
User Interface: Yeah , I will . I think uh for the remote um uh less is more . The less buttons the better the design . Um Project Manager: Yeah .
User Interface: We should go with that concept I think .
Marketing: Yeah , I agree .
User Interface: I know .
Project Manager: Alright .
Marketing: I've I've got another point .
Project Manager: Yeah ?
Marketing: Um there are two target audi audiences , and we've uh chose for the younger one .
User Interface: Mm .
Marketing: Um , research has shown that um it's a high interested uh in features . They are high high interested in feature . But they are more critical . Fo Yeah , critical .
Industrial Designer: The younger uh Marketing: So The younger audience .
Industrial Designer: Mm-hmm .
Marketing: So we must um must design uh a control that really speaks to the people .
Project Manager: Well what if we um I at I at home have a remote that has um the most familiar uh buttons on the top , and the bottom side of the front has a little clip ,
Marketing: Mm-hmm .
Project Manager: a f a little uh You can click away and then you have f much more functions that most people don't use but s some do do .
Industrial Designer: Mm-hmm . I think uh the most functions uh underneath that uh uh Marketing: Clip aren't used much .
Project Manager: Well but because you say they their features are important , they want m um a lot ,
Industrial Designer: No um mm usually Marketing: Yeah right .
Industrial Designer: But Project Manager: but not User Interface: Yeah , but what kind of features ? Like L_C_D_ screens and voice recognition .
Industrial Designer: Yeah I think m most Marketing: Yeah but Yeah .
User Interface: But I've Industrial Designer: Most uh  Marketing: Here , look at these numbers . The newest features are , like I said , are uh L_C_D_ and uh speech uh control . Our audience , these people , are very like these uh features .
Project Manager: Yeah .
Industrial Designer: Mm-hmm . Uh .
Marketing: You see ? So we must build in something , or they will to uh go to the concurrent .
Project Manager: Competitors . User Interface: Industrial Designer: Yeah . Our competitor . Yeah .
Marketing: The concurrent ? Competitors , right .
Project Manager: Marketing: So , I do think we have to uh have some features .
Project Manager: Yeah . Well maybe w we could uh s
Marketing: Even though they cost a little more .
Project Manager: On um some uh calculators you have lo those little little L_C_D_ th that you can click on or something ,
Marketing: Right . Right .
Project Manager: or that you can click uh out uh of the remote . And if if that's gives you a little bit of sta status information .
Marketing: Like a ticker-tape .
Project Manager: Yeah .
Marketing: Which programme you are l watching or something .
User Interface: Yeah , that's nice . Project Manager: Those kind of things , uh because you also have those uh those program recognition for your V_ V_C_R_s . And uh well if y if your remote picks that up also , you they can display which programme you're currently watching .
Marketing: Yeah , right . Yeah right .
Industrial Designer: Yeah . Yeah . So it it just signals the the different uh sig uh the different symbols on the screen you have ,
Project Manager: Yeah .
Industrial Designer: uh because if you change to s channel two you have two on the screen and two on your on your um on your L_C_D_ screen . Project Manager: For example . It it could be such a little uh th that you can click in and out and you and you have it .
User Interface: Yeah , we should keep that simple too .
Project Manager: Yeah .
User Interface: It will  Industrial Designer: But should it uh really be uh clickable , uh Project Manager: Well maybe .
Marketing: No not clickable .
User Interface: No , it should be uh integrated .
Industrial Designer: or or just integrate inside to try to make it d more trendy . Marketing: Nah , no no no .
User Interface: I think  Marketing: Yeah , just at at the top . So when you s you sit like this you can can watch .
Project Manager: Yeah . Yeah .
User Interface: Yeah ,
Marketing: I think it should be at the top .
User Interface: something like on um some radios in car . You Where it's , yeah , walking to Yeah . Marketing: Yeah right . It's a ticker-tape idea .
Project Manager: R_D_S_s or something .
Industrial Designer: But that's of course uh a bit more uh expensive than uh the basic uh calculator design , with the scrolling text and that kind of thing .
User Interface: Wa Yeah .
Project Manager: Well I think it's you got It just means it's a script that's uh keeps it uh rolling ,
Marketing: Well it's just one script . Project Manager: and it's not uh That's five minutes off uh implementing time I think uh Marketing: Yeah , five minutes of ja ja for programming .
Project Manager: Yeah .
User Interface: Marketing: So I don't think that's the issue .
Project Manager: No .
Industrial Designer: Alright .
Marketing: Alright , we go with the L_C_D_ screen ?
Project Manager: Uh well I think so , yes . Um User Interface: Yeah well we we we still need to know how much that will cost .
Marketing: 'Kay . Right , I don't know if I can find that , but Project Manager: We're g No but we're we'll have to look into that .
User Interface: Or maybe you will get that information uh Project Manager: Um we can use this board again , I think .
Marketing: Next time . Yeah right .
User Interface: Yeah .
Project Manager: Uh we can put some um decisions about um the controls we want , th the issue . Where is my presentation ? Uh Marketing: Yeah , I understand what you're saying .
Project Manager: Uh Marketing: We should have a general idea of how it's gonna look .
Project Manager: Well I mean we're all here now , I think . These I've already given you . So we have to decide on the different remote control functions . So we want to have a small L_C_D_ screen that's special .
Marketing: Right . At the top .
Industrial Designer: Shouldn't we start with the most important parts ?
Project Manager: Yes .
User Interface: At the top or at the bottom ?
Industrial Designer: The L_C_D_ screen alright but we should start with the power button ?
Marketing: I think the top is more uh Project Manager: Yeah .
Industrial Designer: Uh User Interface: Yeah but Marketing: When you s How do you zap ?
Project Manager: Marketing: You just sit in your chair ?
Project Manager: Industrial Designer: Huh ?
User Interface: Yeah but with with the L_C_D_ screen on the top it gets a bit unnatural .
Marketing: With the remote ?
Project Manager: That thing is terrible .
User Interface: 'Cause most remotes have some space left at the bottom . Marketing: Yeah but that's where your hand ball might be .
Project Manager: Uh User Interface: Yeah , no Mm .
Marketing: Yeah , I dunno .
Industrial Designer: And then uh Marketing: We'll draw two , and then we'll see uh  Industrial Designer: Maybe we should uh centralise the discussion here . I dunno what uh you were talking about but Marketing: No Industrial Designer: we are busy with something .
Marketing: Um he thinks Yeah , right . He thinks it's better to put the L_C_D_ at the bottom , and I think it's better at the top .
Project Manager: Well Industrial Designer: Uh-huh . Why do you think it's better at the bottom ?
User Interface: Uh well because most uh remotes have um some space left at the bottom , and that way you can keep the shape recognisable for everybody .
Marketing: But your User Interface: I c
Industrial Designer: But you just can put uh the the the the the whole interface a bit down , so that there's room for the for the interface .
Marketing: Yeah .
User Interface: Well I d I think that's that's ugly but Marketing: The the ticker The L_C_D_ is like like small . It's it's wide .
Industrial Designer: Uh-huh .
Marketing: It's not not high . But  Project Manager: Well I th I think Mike Mike has a point ,
User Interface: I th
Industrial Designer: And and we can  Project Manager: because um when when uh when I use a remote I l I hate the buttons but buttons at the at the bottom .
User Interface: Yeah . Power button always Yeah . Yeah .
Industrial Designer: Bottom .
Project Manager: So and and I I like to use the ones on the top .
User Interface: Yeah , y you gotta zap like this or you want to Yeah .
Project Manager: So when I u when I have to have an L_C_D_ s scr window Marketing: Yeah right . But We're making a remote with with a few functions you know .
Industrial Designer: Well that's a bit exaggerated . Well , I agree with you . It's it's also more recognisable .
Marketing: We
Industrial Designer: It looks more like a calculator to people , if you have the l the the the thing on top . Marketing: Project Manager: Yes but we we we we don't want that .
User Interface: Yeah you don't want Project Manager: We don't want them to look like a calculator .
User Interface: You want uh Yeah it it it must be a remote .
Project Manager: We want to look it like our original but familiar Industrial Designer: Yeah w well ,
User Interface: Yeah .
Industrial Designer: but uh you don't have to throw uh um important aspe important aspect like familiarity uh completely away ,
Marketing: High-tech . Project Manager: Yea
Industrial Designer: uh because I think it's uh Marketing: Project Manager: Maybe a bic uh better uh white uh  We White ? Industrial Designer: I think it's still important to have it at the top ,
Marketing: Width .
Project Manager: Width . Uh format yeah format ? Line width ? Width ?
Industrial Designer: because it's uh it's more familiar that way .
Marketing: Th that's not a problem .
Project Manager: Yeah ?
Marketing: When I draw here it
User Interface: Marketing: Oh . Huh ?
Project Manager: It's a bit off .
Marketing: Yeah , it's off .
Project Manager: Well . Industrial Designer: A little a little bit .
Marketing: It it needs to be calibrated again . Well  Project Manager: Well uh let's uh talk about that later uh  Industrial Designer: Maybe you should another pen .
User Interface: Industrial Designer: Maybe that's uh better . You e you only have one pen for that screen . Yeah .
Marketing: Where ?
Project Manager: It's special pen .
Marketing: Alright , we have to make a decision now ,
Project Manager: Yeah .
Marketing: because we don't have much time . Um Project Manager: No .
Marketing: I think we have uh a few functions , and we can put uh the L_C_D_ above it , and still have lots of room at the bottom , where you can put your hand .
Industrial Designer: Yeah . I I agree .
Project Manager: I think it should be at the button , bottom . Bottom . The L_C_D_ .
User Interface: At the bottom ?
Industrial Designer: Well I'm the I I'm the designer , so um  User Interface: In a few minutes Marketing: At the bot
User Interface: Oh yeah , oh yeah , I totally agree . Yeah .
Project Manager: Yeah .
Marketing: So We are two uh V_S_ two . Project Manager: Well but uh what what if we we first decide the different functions ,
User Interface: He's the boss . Project Manager: and then look at the design .
Industrial Designer: Yeah .
Marketing: Right . Great .
Industrial Designer: Uh we uh we were busy with that .
Project Manager: Because we have to decide this .
Industrial Designer: Uh yeah we should uh summon the the different uh aspects of the thing .
Project Manager: Yeah .
Industrial Designer: So , we have the power button .
Marketing: And moreover I think that you two should be uh come to consensus about the L_C_D_ s .
Project Manager: Yes .
Marketing: It's uh your it's your job . Project Manager: Well we have a power button .
Industrial Designer: Yeah of course . Uh it's uh . Yeah . W wh
User Interface: No it's our job .
Project Manager: Guys ?
User Interface: For all of us I think . Industrial Designer: While you have to agree , I can say it's like this and you must agree . Yeah .
Marketing: Yeah , right .
Project Manager: Guys ?
Marketing: Alright , let's keep it central .
Project Manager: We have a power button , setting buttons , L_C_D_ window , the number buttons User Interface: The ten numbers ? Yeah ?
Industrial Designer: Channel , yeah .
Project Manager: Uh User Interface: Volume ?
Industrial Designer: Volume control .
Project Manager: Yes .
Industrial Designer: Um Project Manager: Uh the mute button .

Summary: Industrial designer introduced the working design including the energy, LED sender, different user interface, and the chipboard with buttons on it. They could put every button under the thumb with an RSI. Then, the group discussed and decided to have removable fronts, a small centralized LCD screen, and a power button with 10 other setting buttons.