Industrial Designer: .
User Interface: Hello . 'Kay .
Project Manager: You all saw the newsflash ?
Industrial Designer: It's Project Manager: Or you got the same message ?
Marketing: Yeah I I just saw it one minute ago .
Project Manager: Yeah sorry .
Industrial Designer: I don't know .
Marketing: When I uh Industrial Designer: I didn't see it yet I think .
User Interface: Newsflash ? D did I miss something ?
Marketing: Yeah .
Project Manager: Yeah . Yeah I received an email so I thought I I can't mail you so I thought I'd just drop it in the folder , but Marketing: Yeah pretty much .
Industrial Designer: Hey what's wrong with my computer ?
User Interface: Okay .
Project Manager: Is it unlocked ?
User Interface: No .
Industrial Designer: .
Marketing: Mm . Yeah that's my presentation . Project Manager: Woah . I uh kind of opened it .
User Interface: Mm .
Industrial Designer: Huh ?
Marketing: Mm ?
Project Manager: Uh Industrial Designer: What the Marketing: Oh right .
User Interface: I think you have to uh change your desktop uh
Project Manager: Okay .
Marketing: User Interface: size .
Marketing: Ooh . Project Manager: 'Kay . Everybody ready ?
Industrial Designer: Not really .
Marketing: Well Industrial Designer: Sorry .
Project Manager: No no no . Yes yes yes .
User Interface: computer is uh not functioning ?
Marketing: Alright .
Project Manager: Okay .
Industrial Designer: Okay . Where do I find this ? I'm not so g display huh ?
User Interface: Uh display .
Marketing: User Interface: And then uh settings ?
Industrial Designer: Appearance ?
Marketing: Huh .
User Interface: Mm I'm not sure I .
Marketing: You read the newsflash ? Project Manager: 'Kay . Can we get started
User Interface: No .
Industrial Designer: No what was it about ?
Marketing: Hmm .
Project Manager: or is there some pressing issue ?
Industrial Designer: Yeah my computer is not functioning properly .
Project Manager: Oh no pressing .
User Interface: Marketing: Project Manager: Did you plug in the power cable when you come back ?
Industrial Designer: Yeah yeah . No but my screen is reduced in size . Project Manager: Yeah . That's difficult . Yeah .
User Interface: Marketing: What ? Industrial Designer: Yeah .
Project Manager: Industrial Designer: Feedback .
Marketing: Hmm .
User Interface: Okay .
Project Manager: Industrial Designer: Okay .
Marketing: alt delete . Project Manager: Yeah .
User Interface: Format . Project Manager: Format save .
Marketing: . So it doesn't draw the attention away .
Project Manager: Yeah .
Industrial Designer: This is dreadful .
User Interface: I made uh uh my own map .
Project Manager: Oh yeah sure .
Industrial Designer: No not this , but the task .
User Interface: It's a Project Manager: You have Playstation also ?
User Interface: Yeah .
Industrial Designer: Yeah . No that's okay . No I just flapped it , closed it , took it here and then this happened . Ah . Uh where was it ? In settings ? Okay . Alright . Thank you .
Project Manager: Huh .
Industrial Designer: Do you guys like your tasks ?
User Interface: Yeah .
Marketing: Yeah . Industrial Designer: I spent a lot of time thinking about what I was gonna do and then a couple of minutes before this I get my function you know the information that I need .
User Interface: Yeah wa wa you actually Yeah . But it it's not clear what you have to to to type uh type in your presentation .
Industrial Designer: So frustrating .
Marketing: Yeah .
Industrial Designer: So Marketing: Yeah . I I had a whole idea and then just was typing it and then oh . I have to do that so switch .
Industrial Designer: Yeah Yeah exactly . This presentation is mainly based on my own ideas 'cause I hadn't time to intergrate tha the information yet so User Interface: Yeah .
Marketing: Mm .
Industrial Designer: Really annoying .
Project Manager: Okay . So there we are again .
Marketing: By your humble P_M_ .
Project Manager: Yeah .
Marketing: Project Manager: Okay this is the agenda . Um we have three presentations , I heard .
Marketing: User Interface: Really . Project Manager: Yeah really . So who wants to start ?
Marketing: Yeah that's fine .
Industrial Designer: Yeah .
Marketing: We have to start it right away ? Project Manager: Yeah . Uh this is you ?
Marketing: Functional ? Yeah functional requirements .
Project Manager: 'Kay .
Marketing: Alright . I'm gonna talk about functional requirements . Um Well uh some research has be done uh has been done . Uh observing of one hundred uh subjects in the usability lab using a remote control . Uh and they also filled in a questionnaire . The findings were um , well you can see them for yourself . They disliked the look-and-feel of current remotes controls . Users think they're ugly . Um they do not match the the operating behaviour of the users . So they they d they don't match what they want to have on it . Um they are often lost somewhere in the room . Um it takes too much time to learn how to use a new remote control . And they're bad for R_S_I_ . I don't know uh how a user can reach that but okay . Um Industrial Designer: Ts
Marketing: there is also uh was also some research on uh the most relevant and and and irrelevant uh f functions . Uh most irrelevant and less used were audio settings , mono , stereo , uh pitch , bass . Um screen settings for brightness and colour and stuff like that . Um but they are used . I mean the Industrial Designer: So they do need to be in the Project Manager: Yeah .
Marketing: Yeah they do need to be on the on the remote control .
Industrial Designer: Alright .
Marketing: I mean if you can't control the the sound settings I mean if you dislike a very uh loud bass or something , you you need to change that .
Project Manager:  often .
Marketing: So um yeah we have to .
Industrial Designer: By the way my T_V_ doesn't have an equ equaliser but
Marketing: We c we c Yeah I mean w we can't Project Manager: Next generation does . Industrial Designer: okay .
Marketing: my my T_V_ has ,
Industrial Designer: No . Alright .
Marketing: but we we can leave them uh away . Uh most relevant , uh most used functions , uh they speak for themselves I guess . Uh power button , uh channel , volume selection . Uh teletext but we can skip that because I saw the newsflash , and teletext is so outdated that it it's i should not be used uh any more in the future .
Project Manager: N not used anymore .
Marketing: So forget this one .
User Interface: Okay .
Marketing: Uh channel settings , so for programming uh your channels in in the right order .
Project Manager: Yeah .
Industrial Designer: By the way where did you guys get that newsflash from ?
User Interface: Yeah . I was wondering uh Industrial Designer: I didn't get anything .
Marketing: Yeah , on on the project uh Project Manager: Yeah . Not by mail . I receiv the mail but you don't . So User Interface: But you you've got more information than uh .
Marketing: No so it's a text file n in the project folder . So teletext can be skipped .
Project Manager: That's in the presentation , so Industrial Designer: Alright .
Marketing: Um there was some research on new features in a remote control . Uh about an L_C_D_ screen uh and speech recognition . Well we got an update for the for the audience . Or the the the targeted group . So it's above forty I guess .
Project Manager: Uh below I believe .
Marketing: The new product ? Or below Project Manager: Yeah below forty .
Marketing: because that's pretty relevant .
Project Manager: Mm-hmm .
Marketing: I thought I read a Project Manager: Our current customers are in the age group forty plus .
Marketing: Yeah ?
Project Manager: And the new product should reach new markets , which is the customers below forty .
Marketing: Below ? Okay well User Interface: But where did you get uh that information ?
Project Manager: That's in a newsflash .
Marketing: that's that's in the newsfla
Project Manager: User Interface: Okay . Marketing: okay that's a good to know . Um because you see see a clear distinction between the age groups , concerning the features .
User Interface: Yeah .
Marketing: I mean uh above forty people are not so interested uh not so interested in a screen or speech recognition . Uh but below that age they uh they pretty much are . So I think we can build that in . Um Yeah well we can skip this part as well , because I thought I read above forty so we could skip the features , but we just have to build them in because uh they find it very interesting . Um well we have to keep all the classic functions but make the buttons as user-friendly as possible . Um and and also there's so not only the design of the bus uh buttons but o how you can push them , and stuff like that . So the physical uh aspect of it . Um And I think and certainly for for the for the lower age groups , uh nice design , which uh does not make the remote control in your room .
User Interface: Yeah .
Marketing: It's it's actually a part of your interior , of of your design in your room . So it's the people can say , well what's that , well that's my remote control , so it's d it has to look nice and feel nice , and and have all the functions that uh Project Manager: Yeah . But it also needs to have corporate identity .
Marketing: Yeah so the the logo has to be
Project Manager: Present and the colours .
Marketing: uh present yeah , and the colours as well .
Project Manager: So we can't change much of that .
Industrial Designer: Do we have uh yeah .
Marketing: Yeah so but I I don't think that's that's a problem because the thing has to have a colour anyway , and most of the times there is a brand present on it .
Project Manager: Mm-hmm . Mm-hmm . Yeah . Yeah .
Marketing: So I think that's not gonna gonna affect it very uh very much .
Project Manager: Okay .
Marketing: Well that are the the consequences uh on a marketing uh part .
Project Manager: 'Kay .
Industrial Designer: Alright .
Marketing: Yes .
User Interface: Okay .
Project Manager: It's open already so you can use to
Marketing: .
Project Manager: find yours .
User Interface: Mm . It's Project Manager: F_ five .
User Interface: F_ five . Okay .
Project Manager: Go Jurgen .
User Interface: Oh . What is this ?
Marketing: User Interface: Oh no . Industrial Designer: User Interface: How do I uh Project Manager: You pressed alt F_ four ? User Interface: No no no . I pressed the mouse button .
Project Manager: Oh great . User Interface: Industrial Designer: It's th that's the self-destruct button .
Project Manager: Yeah .
User Interface: Yeah . Okay .
Project Manager: Uh maybe you can do it from your computer so talk us through it .
User Interface: Okay . Um if you all go stand around uh Marketing: Yeah . Just yeah .
Project Manager: Yeah . User Interface: Computer Industrial Designer: Alright .
Marketing: Sure .
User Interface: Um  Project Manager: That's nice . User Interface: No .
Project Manager: F_ five . Yeah .
Marketing: Yeah .
User Interface: Okay .
Marketing: Alright .
User Interface: I uh had uh two examples .
Project Manager: Mm-hmm .
User Interface: Um this one is the the yeah the advanced one with a lot of options and functions and buttons .
Project Manager: Mm-hmm .
User Interface: This the easy one
Marketing: Yeah .
User Interface: I think we have to to combine them . And uh yeah merge the best functions of all examples .
Project Manager: Mm-hmm .
Marketing: Yeah .
Industrial Designer: Mm-hmm .
Project Manager: Yeah .
User Interface: Um but yeah the the age is uh under forty ?
Project Manager: The mm yeah .
Marketing: Yeah and and and marketing research stated that that that kind of users are not afraid of of a lot of functions .
User Interface: So we Okay so so we have the option for more functions .
Marketing: So not not too much but yeah .
User Interface: Um yeah .
Industrial Designer: And we do have to integrate the screen and the the speech Marketing: And the speech recognition yeah .
Project Manager: Yeah .
User Interface: Yeah .
Industrial Designer: alright .
User Interface: Uh yeah this this one we can remove for kids . It's just only for adults so uh we can uh use some advanced options . But Marketing: Yeah from age of sixteen so yeah .
User Interface: Yeah but I prefer we we uh use the the basic options uh yeah . We have to to make them very easy so for just uh zapping around the channels you can just push one button .
Marketing: Mm .
Industrial Designer: Mm-hmm .
Project Manager: Mm-hmm .
User Interface: But if you want to to use your your video recorder or something else , you should use use an uh an advanced option .
Marketing: Yeah but uh the the newsflash also stated that it should control only one device , only your television .
User Interface: Okay one device .
Project Manager: Yeah . So n it's very easy .
User Interface: Okay . I didn't see .
Marketing: So w
Project Manager: Now yeah it's okay .
User Interface: Okay and I also uh yeah . W yeah .
Marketing: So there are not extra options in this case , but uh Project Manager: Okay .
User Interface: We have to make it fashionable . Like you uh said uh before .
Project Manager: Yeah .
Marketing: Yeah .
User Interface: Uh yeah the basic functions . Um yeah only use a extra function if they are really needed .
Project Manager: Yeah so maybe you can hide them or something .
Marketing: Yeah .
User Interface: Yeah .
Marketing: Yeah well what what we can do with the screen is is all the the configuration options , you can put that in the screen .
Project Manager: Yeah you make a screen menu or something .
Marketing: And the and the yeah screen menu to to to uh to do that ,
Industrial Designer: Yeah .
User Interface: Yeah .
Marketing: and then the basic function just on the device itself .
Project Manager: Mm-hmm .
Marketing: So it looks very simple and all the advanced features are hidden in the screen , uh with a clear menu .
Project Manager: Yeah and the other oth other uh functionality is the screen .
User Interface: Yeah .
Project Manager: What does the screen do ?
User Interface: Did I uh Industrial Designer: Alright .
Marketing: Uh . What are wh
Project Manager: Yeah . It's low power .
User Interface: did I break it ? Marketing: What .
Project Manager: So what does the screen do ? They said they needed it but what does it do ? What do they want with the screen ?
User Interface: For for the advanced functions I think .
Project Manager: Yeah that's what we make it up .
Marketing: Yeah well it yeah it didn't
Project Manager: So but what did the marketing Marketing: it didn't say what they want to do with the screen .
Project Manager: No .
Marketing: Well I , my guess is it's it's pretty handy for advanced uh advanced functions .
Project Manager: Yeah okay it's handy . With no predefined uh User Interface: Like searching for channels and Industrial Designer: Ah look .
Marketing: Yeah searching for channels , programming them .
User Interface: Yeah .
Industrial Designer: We have your uh oh never mind . Project Manager: We're back online . User Interface: Okay . That's uh I'm al I'm almost finished so Project Manager: Okay . User Interface: Um the we have to to to watch out for the i if we make it f very fashionable , it it the functional functionality will go down . So we have to make uh a compromise between functionality and fashional fashionable
Project Manager: Mm-hmm . Content and form .
User Interface: yeah content and form .
Industrial Designer: .
Marketing: Yeah .
Project Manager: Yeah .
User Interface: Now that that was uh was the end .
Project Manager: That was the end . Okay .
User Interface: Yes .
Industrial Designer: Okay .
Marketing: Yeah .
Industrial Designer: Well my presentation is a bit uh sucky . Marketing: Well you can improvise right ?
Project Manager: Uh which one is it ? Technical functions ?
Industrial Designer: Yeah a little bit .
Project Manager: This one ?
Industrial Designer: Uh no . No no . Project Manager: Functional requirements ?
Industrial Designer: Yeah I think that would be it then . Project Manager: No .
User Interface: Project Manager: You didn't put it in ? Or Industrial Designer: I have no idea .
Marketing: So we we can go for Industrial Designer: That w .
Project Manager: it's not really English . Industrial Designer: Let me check . I know .
Project Manager: Uh kick off . Oh working design I got it .
Industrial Designer: Yeah .
Marketing: So we can go for the look-and-feel of the the left example , and then a screen on top of it .
Project Manager: Here you go .
Industrial Designer: Alright how do I uh skip pages ?
Project Manager: Just uh press uh yeah . Yeah .
Industrial Designer: The keys yeah ?
Marketing: Yeah .
Industrial Designer: Alright . Um yeah well I was working on this before I got my information . So I was just working off the top of my head and using my colin common knowledge about uh remote controls .
Project Manager: Mm-hmm .
Marketing: Industrial Designer: And well the info on the website which came too late .
Project Manager: Mm-hmm .
Industrial Designer: Um so I didn't really know what kind of functions we had to put into it yet .
Project Manager: Mm-hmm .
Industrial Designer: So uh uh this is basically an overview of what we discussed in our last uh meeting . Those were my uh starting points .
Project Manager: Mm-hmm .
Industrial Designer: Uh I was working on a s yeah on a schedule , and I was supposed to do it like this . But um yeah then uh the information came and it was kind of exact with all the steps in the remote control that I had to follow , so I was trying to organise them for myself .
Project Manager: Marketing: Project Manager: Mm .
Industrial Designer: And then make the
Project Manager: Design yeah .
Industrial Designer: the design , a the actual design ,
Marketing: Design ? Yeah .
Industrial Designer: but I never came around to do that . So I'm not really sure what I'm supposed to say about it .
Marketing: Okay .
Industrial Designer: I mean everything speaks for itself I guess . Mean you press a button um the it tru goes , it sends a signal to a chip ,
Project Manager: Mm-hmm .
Industrial Designer: which uh translates it into infrared signal of certin spatial frequencies .
Project Manager: Mm-hmm .
Marketing: Yeah frequency . Yeah .
Industrial Designer: And uh or temporal fr frequencies actually . And then uh through a uh transformer , it the signal gets boosted and then sent to the to the receiver on the T_V_
Project Manager: Yeah decoder .
Industrial Designer: and the T_V_ will translate it into a function . Um  Yeah well this was actually all I got around to do .
Project Manager: Blank . Yeah okay .
User Interface: Yeah .
Marketing: Yeah .
Industrial Designer: I mean I dunno if I'm too slow for this stuff , but uh Project Manager: Work harder .
Marketing: 

Summary: According to the Marketing, the research finding showed that the current users are older than forty, which is to say that they have to aim the consumers at below forty as long as they want a new market. As for the User Interface, he thought an extra function was needed to hide all the features and display a clear menu. Of course, some fashionable functions would also be welcomed. Then the group came to realize that it would be really hard to compromise between the functions and the fashion.