A: Okay .
A: Um welcome to our second meeting .
A: This is the functional design meeting .
A: And I hope you all had a good individual working time .
A: Okay , let's get started .
A: Okay , here's the agenda for the meeting .
A: After the opening um I am going to fulfil the role of secretary , take the meeting minutes .
A: And we're gonna have three presentations , one from each of you .
A: Then we're gonna discuss some new project requirements .
A: Um gonna come to a decision on the functions of the remote control .
A: And then we're gonna close up the meeting .
A: And we're gonna do this all in about forty minutes . A: Okay .
A: First I want to discuss the goals of this meeting .
A: First we need to determine the user requirements
A: and the question that we can ask ourselves is what needs and desires are to be fulfilled by this remote control .
A: And then we're going to determine the technical functions , what is the effect of the apparatus ,
A: what actually is it supposed to do , what do people pick up the remote and use it for .
A: And then lastly we're going to determine its working design , how exactly will it perform its functions ,
A: that's the whole technical side of A: 'Kay I'll just give you a minute , 'cause it looks like you're making some notes .
C: A: 'Kay .
A: Oh ,
C:  A: well let's go ahead and ,
C: A: back , previous .
A: So what I wanna do right now is hear from all three of you , on your research that you just did .
A: Who would like to start us off ?
C: I don't mind going first .
A: 'Kay .
A: Okay .
A: Um do you have a PowerPoint or no ?
C: Yeah ,
C: it's in the should be in the m Project .
A: Okay .
D: Do you want us to do our PowerPoints now or C: You know you could you could do it yourself actually .
A: Oh .
B: Did you send it ?
A: Save it in the project documents .
C: Put it in Project Documents ,
C: yeah .
A: Okay .
A: Mm-mm-mm .
A: This one ?
C: Sure . A: Okay .
C: Yeah .
B: Okay . Great .
C: Okay .
C: Um well ,
C: the function of a remote control , as what uh we've been informed , is basically to send messages to the television set ,
C: for example , switch it on , switch it off , go to this channel , go to channel nine , turn the volume up , etcetera .
C: Um some of the considerations is just um for example the what it needs to include
C: it's the numbers , you know , zero to nine , so you can move to a channel , the power button on slash off ,
C: the channel going up and down ,
C: volume going up and down , and then mute , a mute function .
C: And then functions for V_H_S_ , D_V_D_ ,
C: for example , play , rewind , fast-forward , stop , pause , enter .
C: And enter would be for like , you know , the menus .
C: And then other menus for D_V_ as well as T_V_ ,
C: whether that means like um we can go and decide the brightness of the screen , things like that , all the more complicated functions of menus .
A: C: And we can decide if that's what we want , , um if we want to include that on the remote , if that's something that would stay on the T_V_ itself , for example .
A: Okay .
A: Okay .
C: These are two examples .
C: Um and you can see on the left , it's got a lot more buttons ,
A: C: and I don't know if you can read it , but it says , step , go to , freeze , um slow , repeat , program , mute ,
C: and so those are some of the buttons and so it gives you an idea of s one example .
C: And then on the right , it's a lot more simpler ,
C: it's got volume , it's got the play the like circle set , which is play , rewind , but it's also what is fast-forward is also like next on a menu .
C: So you have functions that are d uh duplicating .
A: Right .
C: And you have a mute button and then the numbers and the eject , and the power button .
C: So that gives you two different kinds , a more complex and more simple version .
C: Okay .
A: Ready .
C: And then lastly , it's just the questions that we want to consider
C: like what functions do we want it to include , and how simple , complex it should be ?
C: And what functions it needs to complete .
C: Uh , what are needed to complete insulation process ,
C: 'cause , you know , that's something that also has to be considered
C: and it's gonna be hopefully a one-time thing , when you set it up it should be set to go ,
C: but we have to include the functions that can allow it to set up i in the first place .
A: C: So that's it .
A: Alright .
A: Very good presentation .
A: Thank you .
A: You speak with such authority on the matter .
C: Mm . Left .
A: Okay .
A: Who would like to um follow that one up ?
A: Now , that we've discussed D: I can go .
A: Okay .
A: Do you want me to run it or you wanna D: Yeah , you should run it .
A: Okay .
A: A: Functional requirements .
D: Mm yes .
A: 'Kay .
A: Alright .
A: Now we have Courtney with the functional requirements .
D: Yes ,
D: okay so we tested a hundred subjects in our lab ,
D: and we just we watched them and we also made them fill out a questionnaire ,
D: and we found that the users are not typically happy with current remote controls .
D: Seventy five percent think they're ugly .
D: Eighty percent want they've are willing to spend more , which is good news for us um if we make it look fancier ,
D: and basically w we just need something that really
D: I mean there's some other points up there ,
D: but they it needs to be snazzy and it but yet simple .
D: So that's really what we need to do .
C: Wait .
D: And we need we need it to be simple , yet it needs to be high-tech looking . So C: And that meaning what ?
D: Like D: They like I guess use the buttons a lot .
C: Okay .
D: Yeah .
C: D: I don't know .
D: It's from my uh research .
C: Right .
A: Okay , what do you m
D: My team wasn't very clear .
C: Only use ten percent of the buttons .
A: Oh , I'm sorry .
D: That's okay .
A: What do you mean by um the current remote controls do not match well with the operating behaviour of the user , like they have to press the buttons .
D: I I think it's like the engineering versus user ,
A: Okay .
D: whereas like the engineering she showed that the engineering ones are more complex
A: Oh , right .
D: and users don't really need all of the buttons that are contained on there , because they only use ten percent of the buttons really .
A: The buttons .
B: A: Okay .
A: Yeah .
A: Okay .
B: We only use ten per cent of our brains . C:  D: Good point .
A: It works .
D: It's a necessary evil .
B: yeah .
A: Ready for the next slide ?
D: Mm-hmm .
D: And so people say that they typically lose it ,
D: as you yourself know , because you probably lose your remote control all the time ,
A: Hmm .
D: much like any small appliance like a cellphone ,
C: Lost .
D: and they D: we need something simple ,
D: because most people , well thirty four percent say that it's just too much time to learn how to use a new one ,
D: and we don't want to go D: we don't want to vary too far from the normal standard remote ,
C: S
D: but I mean they do need to be able to identify it ,
D: and R_S_I_ , I'm not very sure what that is .
A: It's okay .
A: It's very important . D: Yes , it is important for the remote control world .
C: Wait ,
A: C: is that like your C: ergonomics like your hand movements or something ?
D: Sh
A: Could be , yeah .
D: Uh possibly .
B: Do we really need t to provide more information on what R_S_I_ is ?
C: Like  A: Oh .
D: Uh yeah , that's what my web site said ,
D: I
C: Channel , volume , power .
D: don't know .
A: I think that's a pretty good guess though .
D: Yeah , I would assume so .
C: D: I think we're supposed to know it as remote control experts .
C: It's like if you're holding it A: Yeah . It's okay . D: But also s so the channel , the volume and the power buttons are the most important
D: on our company website you can find like the specific statistics concerning to how much each button is used ,
D: but those are the definitely the top ones .
A: Okay .
A: Next slide ?
D: Yes .
D: And so personally I think that we need a modern eye-catching design ,
D: but it it really needs to be simple .
D: So saying from y your slide , your presentation , the engineering versus the user-specified remotes ,
D: I think that we should go with something that's more user-friendly .
A: User-friendly .
D: Where the engineering ones , the boxes , tend to make it look more complicated than it really is .
D: Um the functionality of the product really needs to be considered as to like what type of buttons do we really need on it .
D: And it needs to be open to a wide range of consumers ,
D: so even though we need a small number of buttons , we also need to take in like are most people going to be using it for a D_V_D_ player , a TiVo , what what exactly are we using it for ,
D: as well as the age range .
D: So we need a hip , but not a corny marketing scheme for promoting our product .
C: D: And also we found our team found that speech recognition is it's like an up-and-coming thing
D: they really D: consumers are really interested in it ,
D: and since our findings found that people are willing to pay more money for a remote for it to be more high-class we could consider it .
A: And so just to A: just to clarify by speech recognition you mean they would say , channel five , and the thing would go to channel five ?
D: I guess so , yeah .
C: A: Okay .
C: to just say , where are you , and thing beeps , you know . A: Oh , that'd be lovely .
D: Yeah ,
D: I guess we can interpret it like , we can just try out different types of speech recognition within our remote programme .
C: Yeah .
A: Didn't they um didn't our rival companies manufacture a remote that you would press the button on the T_V_ and it would the remote would beep so if you have lost it C: It's kinda like what the remote phone used to do .
A: Mm . Oh , yeah , that's true .
C: You know like go to the base .
A: We could definitely include that if we wanted to .
C: Yeah .
A: If it's within our price .
A: Okay .
A: Are we ready for our last presentation , Amber ?
B: Yeah ,
B: I'm just trying to move it .
A: Okay .
B: 'Kay . I think it should be there , working design .
C: Working design .
A: There we go .
C: A: 'Kay .
B: 'Kay . Uh I didn't get a chance to complete this one , 'cause some of the tools that I was given were frustrating .
A: Oh my bad .
A: D: Oh that's fine .
B: Uh okay , so method method of our design , I think I just start listing th some of the things that we actually need to put into this .
C: Help me .
B: We need a power source , we're gonna need a smart chip if we're gonna make it multi-functional .
B: Um extra functions will probably need an additional chip .
B: Either that or the smart chip will have to be extremely smart .
C: D: What exactly is a smart chip ?
B: Usually a smart chip is just a chip that's been programmed and designed so that it can complete a fair range of functions .
C: Well , how much extra would the additional chip be ?
C: Is that gonna push us over our production costs ?
B: I wouldn't think so ,
B: 'cause we could probably get it from like , in bulk , from a a newer company .
C: Mm-hmm .
B: And they tend to sell their chips pretty cheap .
A: Okay .
A: Ready ?
B: Um yep ,
B: nothing here .
C: A: That's okay .
B: Um power source , I figured , batteries ,
B: 'cause they're easily available .
B: Typically a remote has either two double A_s or four triple A_s , sometimes three .
C: B: Uh it really kinda depends on the size of the actual remote itself .
B: Um a large on-off button ,
B: demographically we're moving towards an older generation of people ,
B: so a large on-off button would probably be good .
C: C: A: Hmm .
B: Selection button for various entertainment devices , so you want something that will permit you to select the D_V_D_ player or the T_V_ or the stereo system .
B: Um smart chip that perverts uh that permits , sorry , universal application
B: again , something that'll allow us to skip over between devices ,
B: and that's kinda it .
A: B: Uh this is my fifty second design .
C: B: Power source over here .
B: We're gonna have a switch obviously between the power source and the rest of it , and you're gonna need the switch .
B: Um extra bulb could just be for flashiness ,
B: um subcomponent which would be like a way of diverting the power to different parts of the the device .
B: Um the chip and of course the infra-red bulb , so it can communicate with the various devices that it needs to talk to .
D: So what exactly we are looking at , is this like the front of the remote ?
B: This is just like a rough schematic .
A: So this would be the front ?
B: So this is the internal workings .
A: So the red would be the front of the remote though , right ?
D: Oh okay .
B: Yeah .
C: Yeah , that's gonna be what's communicating with the T_V_ ,
A: Okay .
C: but the other bulb , I think , is good to just to indicate , I'm doing something , it's sort of like a reassurance .
A: The l the light up kind of D: Like that we know the battery's working .
B: Yeah , so you don't have to stare at that infra-red ,
B: 'cause you know when the battery starts dying in your remote currently , you have to actually stare at that bulb and go , okay , when I push this button , is it working ?
A: Yeah .
A: Hmm .
D: Okay .
A: It'd probably be lighting up the key too ,
B: We can skip that whole thing .
A: right ?
B: Yep .
D: Yeah .
C: Yeah .
A: 'Kay .
B: So you can put it in the dark . A: The buttons .
D: Yeah , and that's good .
D: We should make it glow in the dark . A: Okay .
A: Yeah , definitely .
A: 'Kay nex R Ready ?
B: Yeah , that's it .
A: 'Kay , any p 'Kay ?
C: D: Mm 'kay .
A: Anything you wanna add for personal preferences though ,
A: you f you said already that we needed a large on-off button , you think .
B: I think that that's a good idea ,
A: Anything else ?
B: because you know that's one of the most important buttons .
C: Just A: Okay .
C: Well , should it be larger buttons in general ,
C: you know like uh the examples that I had , they were swi quite small .
C: So should we try and go for something that has l larger buttons ?
D: I think we should .
D: Like I think that would be in a as in like in for the design ,
D: sorry , um .
D: I think we should definitely go with buttons that don't look like a normal remote ,
D: 'cause most remotes have small square buttons ,
A: Mm .
D: I think we should do something like maybe bigger and round like bubbles .
C: Ovals .
C: Yeah , yeah .
A: Okay .
A: Okay , let's talk about all of our A: We'll come to decision later about all the components that we need to include ,
A: let's um wrap up this one ,
A: and I'm gonna go back to my PowerPoint ,
A: 'cause we need to discuss the new project requirements
A: which you might've already seen flashed up on the screen a bit earlier .
A: Wait , come back .
A: Alright .
A: Sorry ,
A: let's go through this .
A: Alright .
A: Here we go .
A: New product requirements .
A: First it's only going to be a T_V_ remote .
A: We're trying not to over-complicate things .
A: So no D_V_D_ , no TiVo , no stereo .
B: Okay .
A: It's not gonna be multi-functional .
C: A: Hey .
A: And we th need to promote our company more ,
A: so we need to somehow include our colour and our company slogan on the remote .
A: We're trying to get our name out there in the world .
C: A: Okay .
A: And you know what teletext is ?
C: Yeah .
A: in States we don't have it ,
A: but um it's like they just have this channel where just has news and weather , kind of sports ,
C: I know .
D: What is it ?
C: A: it's very um bland looking ,
A: it's just text on the screen ,
C: Yeah ,
C: it's like black , black and white kind of A: not even A: Yeah ,
A: just black with just text .
D: Like running along the bottom ?
A: Yeah .
B: You can also get the kind of the T_V_ guide so C: It'll give you the sports .
D: Wait ,
D: is it like the Weather Channel where it's got like the ticker running on the bottom or something ?
A: Kind of .
C: Except the entire screen .
B: It's the entire screen is just running information at random .
A: Yeah it's the whole screen .
C: You can pick sports , you can pick the news , you entertainment ,
A: So anyway B: Seemingly .
C: you know it's like D: So it's like a separate channel from like what you're watching ?
A: Right .
A: Right .
C: Yeah .
A: But it's becoming out-dated now , because of the Internet .
A: Nobody needs to go to the teletext channel to check the news ,
A: and we have twenty four hour news channels now too , so A: Those are our new product requirements .
D: Okay .
B: Okay .
B: So , do we have to include the company colour within that ?
A: Alright . Mm-hmm .
A: Yes .
A: It's part of the logo .
A: Okay .
C: Company colour being yellow . A: What we're going to do right now is come to some decisions , definitive that we can all agree on , about um the target group and the functions
A: and just definite things that we need to do
A: and then we'll close up the meeting .
A: So . Alright .
A: Whatever .
A: Okay .
A: So our target group is A: You mentioned um older people ?
C: Mm-hmm .
A: Would it just be universal for everyone , you think ?
A: Because I think even if something has large buttons , as long as they are not childishly large , like even technically C: It's gonna make it nicer .
C: Yeah .
A: non-technically challenged people are gonna use it .
A: I mean they want something user-friendly , so B: Mm well , even if we kept the regular standard size of remote , if we reduced the buttons down to the ones that people are saying that they use the most often and a couple extra ,
B: 'cause they're saying they only use ten per cent of them ,
A: Yeah .
A: Yeah .
B: then we should be able to accommodate fairly decent sized buttons .
A: Okay , so we want um for our target group would we say , I mean , young and old , all age ranges ,
A: all um ,
A: not kids obviously ,
A: right ?
A: Or kids ?
D: No ,
D: kids need to know how to use a remote , I would think .
B: Most of them will intuitively pick it up though .
A: D: They gotta change between Disney Channel , Cartoon Network .
A: Okay ,
A: so we're going to go anywhere from kids to adult in the age range D: Yeah , I think we need it all .
A: Um what about
A: technic technical um specifications ,
A: like how how technically literate are these people who are going to be using our remote ?
B: D: Um I would say we should say dumber than the average person .
C: We should go for the lowest denominator .
A: Okay .
D: Yeah .
A: Right , okay .
C: High school educated .
A: So so they need no technical experience to operate B: how 'bout little to no ,
B: because there is no way that you are gonna be able to make it no .
A: Okay .
A: And we also need to determine the specific functions of this ,
A: just to get it all out on paper .
A: So we said it needs to send messages to the T_V_ , needs to change the channel , turn on and off , just basic simple stuff like this .
A: So if you have something just say it and we'll add it to my meeting minutes .
C: Well it's channel , on-off button , volume , mute .
A: Mm-hmm , volume .
D: And channel .
D: Yeah .
D: Those are the most important ones .
A: Right .
A: And we wanna keep um A: I'll make a note here that we wanna keep the number of buttons down .
A: Correct ,
A: because people only use ten percent .
D: Yeah .
A: 'Kay .
A: Hey , what else ?
C: Um .
A: Um .
C: B: Do we want this thing to be able to be found easily ?
A: I think so .
A: What do you D: Sure , yeah .
C: A: A finding kind of device or B: And
D: I need D: we we need a like homing device .
B: like if this is gonna get lost underneath the coach , how are we going to accommodate the quick ability to find it ?
A: Yeah , ho homing device . C: Oh right
C: yeah okay .
A: Mm 'kay .
C: Tracking .
D: Because people really are looking for a remote that's more high-tech .
A: Okay .
A: Right .
B: What if we gave it a charger ?
B: And on the charger , just like a phone , like you get a portable phone and it's got a charger ,
C: But you got a base .
B: and if you d leave your phone somewhere , you push the button to find it , and it finds th the phone beeps for you .
D: Do you think people'll really go for that though ?
D: Because B: It's useful for the remote phone .
A: Hmm .
D: Yeah .
A: Would that add to our costs at all , I wonder ?
D: I would think so , because you'd have to develop a base .
A: Right .
C: Well , if you have the base , you could start putting in a charger and then you have a different kind of battery .
B: Yeah .
D: Hmm .
B: Rechargeable batteries are cheaper usually .
C: Yeah .
A: Okay .
A: I I think we can make a decision about that later .
A: Uh we'll still put that as a point that we need to discuss .
A: So that would include battery source A: Power source rather .
A: Is it going to have a charger , or is it going to be run strictly off batteries ?
A: And we also need to deal with the issue you mentioned of speech recognition , if we want that .