D: so the method I was um adopting at this point , it's not um for the for the whole um period of the um all the project but it's just at th at this very moment .
C: Mm-hmm .
D: Um
D: uh my method was um to look at um other um remote controls ,
D: uh so mostly just by searching on the web
D: and to see what um functionality they used .
D: And then um after having got this inspiration and having compared what I found on the web um just to think about what the de what the user really needs and what um what the user might desire as additional uh functionalities .
D: And yeah , and then just to um put the main function of the remote control in in words .
C: Mm-hmm .
D: Um so the findings uh were um that the main function of the remote control is is just sending messages to the television set ,
D: so this quite straightforward .
D: And uh w some of the main functions would be switching on , switching off ,
D: uh then the user would like to switch the channel
D: um for example just m changing to the next channel to to flip through all all of the possible channels ,
D: or then mm uh the other possibility would be that um she might just want to choose one particular channel ,
D: so we would need the numbers .
D: And and also the volume is very important .
D: Um D: um I als
A: Sorry ,
A: cou could you go back for a second ?
D: okay .
A: Uh switching on off channel , uh volume , A: okay , that's great .
D: 'Kay .
D: Um um among the findings I found that m m most of the curr mm presently available remote controls also include other mm functionalities um in their design , like operating a V_C_R_ ,
D: but they don't seem to be able to deal with D_V_D_ players ,
D: but then there are surely there are many other functionali functions that could possibly be added to them ,
D: but according to the last minute update um actually um we do not want to have all this complicated functions added to our design .
C: Mm-hmm .
A: D: So my personal preferences would be uh to keep the mm the whole remote control small um just like the physical size .
D: And then it must be easy to use ,
D: so it must follow some conventions um like whereabouts you find the on off button
D: and maybe the colour tends to be red or something .
D: Um then  D: yeah , the must-have buttons would be on off and then the channel numbers
D: and then um the one that allows us to go to the next or the previous channel ,
D: and then volume has to be there .
D: But then um other functionalities um could be just D: uh there could be a menu button
D: and you could change things on the screen then ,
D: um for example brightness and mm similar functions could be just um done through the menu .
D: And yeah ,
D: the last question I had about whether we wanted to incorporate n uh more functionalities ,
D: the answer was already no because of the last minute update .
C: Mm-hmm .
D: So at the for the time being that's uh that's all .
D: If you have questions C: Yeah .
C: If C: I mean that was the the directive that came through from management ,
C: but if we had a a decent case for that we really think it's important to include video and D_V_D_ , I could get back to them and see .
C: It's w it's just whether it's worth arguing about .
D: Yeah ,
D: and also it's it's um other question is uh because there are so many different And there are so many different things that could possibly be included
B: D: because besides video and D_V_D_ there are the mm um video C_D_s and whatever ,
C: Mm-hmm .
D: so it might be problematic to to choose between all these possible things .
C: Yeah .
C: Mm-hmm .
C: Okay .
A: C: Are there any questions for clarification of Maarika before we go on to the next one ?
A: So in the u user interface requirements uh uh uh we we have been able to identify what are the basic buttons that we do want .
A: Um but um A: so so at this stage , uh how we go about implementing those button we will not identify
A: or I mean in we can completely do away with buttons
A: and uh have some kind of a fancy user interface or something like that .
A: But uh is is there any uh uh any thoughts on that ?
D: Um well , I think the buttons are still mm kind of the most um easy for the user to use ,
D: I mean um what other options would you have ?
A: Right .
D: A little screen or something ,
D: but this would be really kind of I think a lot of learning for the user
A: Yeah ,
A: and it'll make the costs
A: yeah .
D: and and I mean the user just wants to get um get a result um quickly ,
D: not to spend time in like um giving several orders um I dunno .
A: Right .
C: Mm-hmm .
D: I think I th I would I would think the put the buttons ,
D: but if if you have other mm proposals um .
A: Uh I think the co costs will also play a big role when we come to know about them .
C: Mm .
A: So well we can probably wait until t we have more knowledge on that .
D: Yeah .
C: Mm .
D: Yeah .
A: Uh i if the if the costs allow , we can have like an L_C_D_ display
A: and uh with um A: because we do want something fancy and fashionable as well .
D: Mm-hmm .
A: So yeah ? Cool .
C: Mm-hmm .
D: Yep .
C: Sure ,
C: we can discuss that maybe after the next one .
B: Cool .
C: Do you want to B: Do you wanna give me the little cable thing ?
C: yeah .
D: Uh am I going in the right direction ?
B: Yeah .
D: No . D: Wait .
D: Okay , here it comes .
C: Oh , I'm getting hungry . D: Okay , here you are .
B: Cool .
B: Ah ,
B: that's why it won't meet . B: Okay , cool .
C: You set ?
B: Yep , cool .
B: Okay ,
B: functional requirements .
C: Uh we need to do the function key thing so that it comes up on here .
B: Alright , yeah .
C: Hello .
A: try to press C: Is it plugged in prop
B: It's working .
A: oh , okay ,
C: it's working ?
C: Okay .
A: yep .
C: Excellent .
B: Cool , okay .
B: So what I have , wh where I've got my information from is a survey where the usability lab um observed remote control use with um a hundred subjects
B: and then they gave them a questionnaire .
B: Um so it was all about , you know , how people feel about the look and feel of the remote control , you know .
B: What's the most annoying things about remote controls
B: and um the possibility of speech recognition and L_C_D_ screens in remote control .
B: Not that they actually gave me any answers on the L_C_D_ screens ,
B: so I should have taken that bit out ,
B: but anyway .
A: B: Um okay , so .
B: What they found is that people don't like how current remote controls are ,
B: so you know , definitely you should be looking at something quite different .
B: Um seventy five percent of users find most remote controls ugly .
B: Uh the other twenty five percent have no fashion sense .
C: B: Uh eighty percent of users would spend more to get um you know , a nice looking remote control .
B: Um current remote controls , they don't match the user behaviour well ,
B: as you'll see on the next slide .
B: Um I dunno what zapping is ,
B: but C: It's um switching between channels , sort of randomly going through .
B: Oh , right .
B: But you have that little thing that comes up at the bottom and tells you what's on .
B: Um okay , fifty percent of users say they only use ten percent of the buttons ,
C: A: Mm .
B: so that's going back to what , you know , we were saying earlier about , you know , do you need all the buttons on the remote control ,
A: Right .
C: Mm .
B: they just make it look ugly .
B: Okay ? Cool .
B: Um so this is my little graph thing .
C: Ooh , that's a bit difficult to see .
B: Mm k
C: If you explain it to us it'll be fine .
B: Okay , well , I can send it to all of you .
C: Yeah .
B: What it is is um it's cones ,
B: 'cause I thought they'd be more exciting .
B: Um but C: I liked the , I liked the litt
B: ooh where's it go ?
C: ooh come back .
B: Back .
B: Oh .
C: No .
B: Oh yes , cool .
B: Okay , I'm gonna stop playing with the little pointy thing .
C: A: Mm-hmm .
B: Um okay , so like
B: what it shows is how much things are used relatively
B: and what you can clearly see from that is the thing that's used most is the channel selection .
C: Okay .
B: What you can't see is volume selection , it's a little bit higher than all the others .
C: Mm-hmm ,
C: that's the next one along , yeah ? B: Yeah ,
B: so what the graph shows is that , you know , power , channel selection and volume selection are important ,
B: and the rest of them , you know , nobody really uses
C: Mm-hmm .
B: and so that's the the numbers along the top represent their like um their importance , you know ,
C: Mm-hmm .
B: so on a scale of one to ten , how important is that
B: and , you know , channel selection and volume selection are absolutely essential ,
B: and the power , well it's not quite so essential , apparently ,
B: although I don't understand how it couldn't be ,
A: B: um and everything else , I think , you know , you can forget about having those buttons on the remote control ,
B: 'cause they're just not needed ,
B: and they're not used .
C: Mm-hmm .
B: Okay .
B: This is the bit that the email messed up for me
B: and that's what I was fiddling about with at the beginning of the thing . B: Okay , cool .
B: So um okay ,
B: so this is what people find annoying about remote controls .
B: Uh that they get lost ,
B: that the uh you know , they're not intuitive
B: and that they're bad for repetitive strain injury .
C: Mm-hmm .
B: I think if you're watching enough T_V_ to get repetitive strain injury from um you know , watching T_V_ , then that's the least of your problems ,
C: C: The remote control .
C: B: but you know , it's up there .
A: Mm .
B: Um that yeah .
B: Okay , so um I mean the the R_S_I_ thing would be that , like when you have the computer keyboards and you keep your wrists up would be something that encourages A: Right .
B: you want something with an ergonomic t design that encourages good use of the remote control
B: and you know , not straining your wrists watching T_V_ .
C: Mm-hmm .
A: Mm-hmm .
C: D: B: Yes . Okay , cool . Right , um
A: Hmm .
B: sorry
B: this is pink because I was copying and pasting the table ,
B: and I didn't have time to white it out again .
C: That's alright .
B: Um okay ,
B: but that shows how people whether they would pay more for voice recognition software .
B: So you can see from that that , you know , younger people to the age of thirty five are quite likely to pay quite a lot more f well quite are quite likely to pay more for voice recognition software ,
B: whereas as people get older , they're a bit more sceptical about it
B: and they're less willing to to try it .
B: Um so clearly voice recognition is something to think about ,
B: but um you know I d I do wonder how well that would work given that a T_V_ , you know , tends to be people talking
C: Mm .
B: and um , you know , how are you going to stop it from just flipping channels whilst watching T_V_ .
A: Right .
B: Um okay ?
B: Cool . Um okay ,
B: so these are my personal preferences .
B: So you have sleek , stylish , sophisticated , you know ,
B: so something that's , you know , a bit cool .
B: Um you know , functional , so it's useful , but minimalist .
B: Um there's a there's an important thing that , you know , people use when , you know , when you're filling up your home , you know , a lot of people fill up their home with bits of crap , basically , you know ,
B: and you've got all this stuff , and you're just like , what the hell is that , who is ever gonna use it ? You know ,
B: so things should either be functional or beautiful or preferably both ,
B: so I think we need to aim for both .
A: Mm . Mm .
B: Um okay , then a long battery life , like you were talking about earlier
B: and um , you know , I was thinking that solar power would be quite cool
B: because , you know , your remote control just sits there ,
B: and you could just sit it in the sunshine
B: and save the environment a bit .
B: Um and then like a locator ,
A: B: so you know , kind of like you have for a mobile phone or B: not a mobile phone A: Mm .
A: Some kind of a ring ,
C: Keys and things like that ,
A: some B: Yeah , that's it , you know .
C: yeah .
C: Whistle and it screams at you , yeah .
B: I know , it's weird .
B: My flatmate and I were talking about this on the way into uni this morning
B: and I was like I need to get one for everything .
C: A: B: So yeah , so maybe something where you clap and then it beeps ,
B: something  B: a kind of sound that you don't often hear on the T_V_ , you know ,
C: Mm-hmm .
A: Right .
B: 'cause you don't want your remote control beeping every five minutes ,
C: B: 'cause you you'd then deliberately lose it by throwing it out the window or something .
B: So okay ?
A: Hmm .
B: Cool .
B: That's me . C: That's you , excellent .
A: Okay , that's great ,
D: Um that's very good ,
A: thanks .
D: very interesting .
C: Um .
C: I'm just gonna tick yes .
C: So , we've got about ten , fifteen minutes to discuss
A: Mm .
A: I think one of the very interesting things that came up in um uh Ka Kate Cat Cat's uh presentation was um uh this this issue of uh uh like voice recognition being more popular with uh younger people .
B: Cat's . Ca .
A: So if we need to have a target group um then uh I think as far as the m motto of our company is concerned , if we want to have something sleek and uh you know , good looking uh we are better off targeting a younger audience then um you know , people who are comparatively elderly .
A: Um .
C: Mm-hmm .
B: Yeah ,
B: I mean that's the thing is that it didn't say in the survey , you know , whether , you know , these are the people that will pay more for a more stylish remote control ,
A: Right .
B: but I'm assuming , you know , yes .
A: Right .
A: Bu but but the survey did say that f things like voice recognition are more popular with them ,
C: Yeah .
D: Mm-hmm .
A: so if you want to put in something stylish , then uh th it'll certainly be more popular with this i ye with the younger people as compared to older people ,
C: Mm-hmm .
C: Yeah .
A: yeah .
C: Then again I guess the th where it was most popular was the fifteen to twenty five bracket
A: Right ,
C: and the I don't know how often they're buying televisions .
A: and A: Right .
B: Well , that's when you go to uni , isn't it ?
A: Mm .
B: So , you know C: Yeah ,
C: but you don't have much money , generally .
D: Yeah . Yeah ,
C: I would've thought it's it's more that twenty five to thirty five , when people are really moving out and they've got their first job and they want their nice toys and D: you share a television or something that yeah .
A: Right .
B: Yeah .
A: But uh still , if if you can go back to that slide
A: and uh , how popular was it ?
C: O oh it's on B: Oh , I've unplugged it .
C: sorry ,
C: we unplugged it .
B: Do you want me to A: Oh , oh , okay . C: Here , let me A: That's alright ,
A: if you can just look it up on your computer ,
C: Yeah .
B: Yeah .
A: wh uh um people between twenty five to thirty five , uh how popular was B: Seventy six point three percent .
D: It was seventy something , yeah , yeah .
A: so it was sti still still quite popular amongst them .
B: Yeah .
C: Mm-hmm .
A: So even they are seventy six percent , is that high amount ?
B: Yeah , I kn I mean I know what you're saying about the fifteen to twenty five year olds ,
C: Yeah .
B: but I mean it has been proven that that people of that age group have a higher disposable income
B: because they don't have like I mean , you know , if you're at university , you're paying your rent ,
C: Yeah ,
C: they've got no commitments and
B: but you don't have a mortgage ,
B: you don't have a life insurance policy ,
A: Alright .
C: usually not a car and all of those things .
B: you don't normally have a car ,
B: yeah , so .
C: Kids . Yeah .
A: Yeah .
B: You're still learning to drive actually ,
A: So you're more likely to b
B: so that just costs more than a car ,
C: A: Yeah .
B: but yeah . Um so
B: I mean like it is an age group to target , really , I think .
C: Yeah ,
C: and if we're if we're talking twenty five Euros as a price , that's not unaffordable , even for young people .
B: No ,
B: I mean that's what , that's like fifteen Pounds ?
C: Yeah .
B: You know , I think D: Yeah this this is not unaffordable ,
C: D: but the problem is whether people need it , whether they do have a T_V_ to use its full C: C: Yeah .
B: Yeah ,
A: Yeah .
B: I d I don't know many people without a T_V_ .
D: Yeah .
C: But do they  B: We didn't have a T_V_ last year ,
B: and everyone thought we were off our heads , you know .
C: But the T_V_s are often kind of someone's old T_V_ that's blah blah
D: Common ,
D: the students D: yeah , yeah .
D: The s the stu
C: and be a bit strange to have a fancy rome remote .
D: yeah , and the remote control might not
D: yeah ,
D: it might not even function with the old T_V_ .
A: Mm
B: A:  Bu but even even in the case of twenty five to thirty five it's quite popular , right ?
C: B: Yeah , I d well we've we've got quite a d decent T_V_ .
C: Mm .
D: Yeah ,
D: we're still C: Yeah .
D: yeah .
A: So mm uh are are are D: Or w maybe we can just kind of uh uh  B: Yeah .
B: I think I think the fact that , you know , ninety one point two percent of fifteen to twenty five year olds are saying yes , I would pay more for a voice recognition remote control , does say quite a lot really .
C: Yeah .
A: Mm .
B: You know , so I mean that and the disposable income and I don't think it's something to ignore , you know .
C: Yeah .
D: Yeah ,
D: but at the same time I think maybe we can we can just decide to to have both of these groups as our target ,
C: Yeah .
D: because actually I mean they're all still re young people .
B: Is not a massive difference , you know .
D: Yeah .
C: Yeah , if we ta if we take fifteen to thirty five ,
B: No , do totally .
A: Mm .
C: but that then does imply that we should try and incorporate voice recognition .
D: Yeah .
C: Is that gonna have a an implication for the technical specs ?
A: Um A: I was having a a general outlook on um m most like sophisticated features ,
A: but voice recognition itself I'm not very sure about ,
A: because one of the p uh things that Cat pointed out was uh uh how do we go about implementing it ?
C: Mm-hmm .
A: Uh and uh B: You do have it in your mobile phone though , don't you ?
B: Because you have like B: I mean every mobile phone now has like call this person and it calls them .
C: Yeah .
A: Yeah .
A: But how frequently do we use it anyway
D: Yeah .
A: and um uh h ho how good is it ,
D: Yeah .
A: you know uh voice recognition softwares are still quite uh B: I don't know .
C: Yeah .
C: With um but with a T_V_ remote it's gonna be quite limited if we're t saying the main things people want to do is on off channel five ,
D: An
A: Yeah .
D: Yeah .
B: Yeah .
A: Right .
C: louder ,
B: S so C: tha that should be relatively simple .
A: Right . Okay .
B: y you'd maybe need a code word .
A: O B: Do you know what I mean ?
A: Right .
C: Mm .
B: So like when you say change , except that's being said quite a lot on T_V_ ,
B: so maybe like , you know , remote .
B: I mean how often do people say remote on T_V_ ?
C: Yeah .
A: Mm .
B: Although I only watch Charmed , so really I wouldn't know
C: A: B: but like so you'd just say remote five , you know , remote ten , remote one two nine .
A: Right .
A: Yeah .
C: Mm-hmm .
A: Okay ,
A: so it seems like a feasible thing to implement uh for for a limited
D: Yeah .
C: Yeah ,
C: but maybe if you wanna look into that just to just to check .
A: yeah .
C: Um , so if we go for the the fifteen to thirty five age group
D: Yeah but uh um C: and then of course we're going to get th anyone who's older than thirty five who wants to look young and hip and trendy and has the money ,
D: Yeah , yeah sure , yeah , yeah .
C: then they'll they'll still go for the same advertising .
D: Yeah .
B: I don't think there's a lot of uh voice recognition remote controls .
D: Yeah ,
D: w well now the v the voice recognition if if it works wonderfully w we could possibly do away with all buttons ,
D: but I think this is not really the right moment yet ,
D: because people are just so used to buttons
D: and um , yeah it's it's kind of safer , so we we need both ,
C: Yeah ,
C: I think we need both .