Project Manager: Paul , you can do the next one if you want .
Marketing: You can ask some questions or something .
User Interface: Okay . Yeah well Uh .
Project Manager: It's on the on the uh net net uh thing ,
User Interface: There it is .
Project Manager: isn't it ?
User Interface: Okay . Technical functions design . Okay , well , so we have s mm uh broad audience . Isn't that isn't true anymore . But um we have elderly people , so we need to keep it simple . Uh the way I want to keep it simple is to use the sen uh standard . So standardised uh methods like uh on all uh remote controls . Not too full , like uh Jens already said , only ten percent is being used .
Project Manager: So what do you think of only the numbers and the on-off button or User Interface: Yeah , I have it on the next page .
Project Manager: Okay .
User Interface: But yes uh basic functions like numbers and that sort of stuff . Um so the options that we put on there should be easy to use , and 'cause you have more room then , and for elderly people big buttons . Uh an icon on it or text on it , so it's very clear what that buttons does . So it doesn't take much time to figure out uh how to use it . Um a way to find out uh what people use is maybe just to use uh questionnaires on the internet or just ask some random people , elderly people what they use , what they want on a remote control
Project Manager: Yeah .
User Interface: to find out . But there is already in a one done . Of functions I could think of . Uh volume , channels , the the basic according to . Just one two three etcetera . Uh text service options . Um basic on-off . And I found an uh Could I think of favourites ? I always look up the same um pages on text and always have to click the number .
Project Manager: Okay .
User Interface: But if you could make a new option , that you just have to press one button and you get on your Industrial Designer: Yeah , but then you have to remember what favourite is what channel . So you might as well remember the number . Or not ?
Project Manager: Maybe i maybe it's too complicated ,
User Interface: No y
Project Manager: but not sure .
User Interface: Well
Project Manager: It's a good idea , but User Interface: it's It was just a thought . So I'm , I u I would find it handy , I think , when you just press one button and you get on six six six .
Industrial Designer: Yeah , okay . But um how can you remember what uh channel uh connects to what favourite button ?
User Interface: Well uh
Project Manager: Uh  User Interface: what I was reading on the page . Uh a remote control just sends commands , basics commands to uh the television . So switch to channel six .
Industrial Designer: Yeah ?
User Interface: So uh button six says says six . And if you make favourites , it can say six six six in a row . Just numbers . That can be in the in the Industrial Designer: Yeah okay . But uh uh for a user to to remember , if I press that button it goes to that channel .
User Interface: Well if you said a favourite Industrial Designer: Yeah , but isn't it hard to remember ? Like favourite one and Project Manager: Uh mayb for me it's User Interface: Well i
Project Manager: If I use my telephone , I never use those buttons to to to call sh Never .
User Interface: Never ? Oh .
Industrial Designer: No , neither do I .
Project Manager: So User Interface: Oh are you ?
Project Manager: And User Interface: Okay now , m maybe not .
Project Manager: If I don't do it , maybe old people  User Interface: No , maybe elderly people uh . Right .
Industrial Designer: Yeah , I dunno .
User Interface: They don't like new features . So maybe not .
Marketing: Mm-hmm .
User Interface: Um well play , pause . I dunno if that's usable
Project Manager: It's not , it's still not It's not anymore n uh User Interface: when Not anymore for T_V_ .
Project Manager: User Interface: Right , on off . I dunno , miss Did I miss any other buttons , basic buttons ? I couldn't think of any other , 'specially not for T_V_ .
Marketing: Um Project Manager: Just on the front as well . No , that's the only th the only thing you need .
User Interface: Is Industrial Designer: Uh uh the p uh next and previous . Previous I know , but next channel ?
User Interface: Just the channel um uh What I mean is uh Industrial Designer: I don't thi
Marketing: Forward .
Industrial Designer: Li like a web browser ,
User Interface: Six seven eight or five .
Industrial Designer: so Oh , okay .
Project Manager: Just very simple .
Industrial Designer: But uh um there's also a button to uh go to the channel you've been before . Like a web browser back button .
User Interface: Um I dunno .
Project Manager: Uh Yeah ,
User Interface: I don't have Uh I did Project Manager: I know what it is , but I think it's all too difficult for old people . User Interface: Yeah ,
Marketing: No . Uh User Interface: I don't think you use that . Y only when you want to go to Industrial Designer: Yeah , okay .
User Interface: Yeah , just use uh when you wanna switch between channels all the time .
Project Manager: And how do you want to uh do it , like if you have a channel above ten ?
Industrial Designer: Yeah .
Project Manager: Normally you can press one , zero or User Interface: Yeah , I think um f Especially for older peo elderly people use standard buttons . So you have that uh Project Manager: A ten plus or User Interface: Yeah , the ten plus button . Just uh one one pressing , or quickly after each other .
Project Manager: Okay .
User Interface: To just keep it simple and standard uh features .
Industrial Designer: Yeah , w wouldn't it be a problem to uh Because you h have to be fast enough . Maybe the elderly people User Interface: Uh yeah mayb
Marketing: It gets some seconds .
User Interface: But I think that's in the T_V_ as well . That's how the uh the T_V_ T_V_ handles it . But you can have a button that says um two two st two stripes .
Industrial Designer: Oh okay . Yeah .
Marketing: Yeah , it's it's no it's not a User Interface: So you have uh like a five seconds period to press those two buttons .
Industrial Designer: Yeah , but that's th mm Marketing: It's what Paul says . It's not a remote control uh uh that um uh makes the T_V_ um do one two . It's the T_V_ who depends that it must be two seconds or three seconds or one second that you must uh type one or two .
Industrial Designer: Okay .
User Interface: So if you have a universal T_V_ controller , you needed one button that has two uh stripes .
Industrial Designer: Yeah .
User Interface: So we have a a period of , I dunno , five seconds to press those buttons , and that And not for elderly people to look , one two uh press and aim and Industrial Designer: Yeah . Yeah .
Project Manager: But do we still need a two level remote control ? Because if we only have that l only f
Marketing: It's only for television now .
User Interface: So I I don't think so .
Project Manager: No .
User Interface: Uh I just thought of another one .
Marketing: No .
User Interface: Most things in modern T_V_s are also on the menu .
Project Manager: Yeah .
User Interface: So you also need a menu button . And then uh navigation uh But we can integrate that with volume and previous and next ,
Industrial Designer: Yeah .
User Interface: so you have
Industrial Designer: I I think you ha really have to divide between functions you often use , like um uh m maybe uh switch channels and uh volume and k that kind of things , and uh the menu button .
User Interface: four arrows .
Industrial Designer: Because you n almost never use menu button .
User Interface: Yeah , okay ,
Industrial Designer: So User Interface: but um Project Manager: Maybe it's still still a good idea , I'm not sure . You'll also have to use a mute button to to User Interface: Yeah , a mute button . Yes .
Project Manager: Maybe , not User Interface: Don't think so .
Project Manager: I don't know where where you have to put it .
User Interface: Yeah well ,
Marketing: User Interface: that's that's I think that's the layers that produce . Now I have to figure out what's uh what to put on . What we're gonna use .
Project Manager: Okay . Yeah . Yeah . That's right .
User Interface: And later we can d uh do the design .
Industrial Designer: Okay .
User Interface: Okay , uh now my personal preferences . Uh using the standards , basic Um I think that we should stand out uh unique , being unique with the design . So we have to , I dunno , uh make a different shape than usual . So when you are in the shop and you see our T_V_ controller hanging , that it stands out . Not just in in the row when you see all the same uh remote controls .
Project Manager: Yeah . Does it have to be Uh it has to be uh with different colours
User Interface: Um I dunno . Different colours um Project Manager: or Marketing: Maybe we can give it out in different colours . You can choose blue or yellow
Project Manager: It's like a iMac or something .
Marketing: or Project Manager: Just to make it  Industrial Designer: Mm-hmm .
User Interface: Yeah . Well why not ? Or Yeah .
Marketing: That's fa That's fancy . That's uh fashion .
Project Manager: But it looks cheap as well , because it's a small thing . It's only twenty five Euros . It looks very cheap if you make it User Interface: Well , maybe you can look at uh mobile phones .
Project Manager: Oh , you just I dunno what happened .
User Interface: Oh .
Marketing: User Interface: Who ?
Project Manager: Yeah , we have to look at mobile phones , that's right . Just User Interface: They they're uh designed very well .
Project Manager: Yeah .
User Interface: And well basically are the same , just a bit smaller . You think you can't make a T_V_ controller too small , 'cause then you will always lo always lose it .
Project Manager: Yeah .
User Interface: But uh well , I think that's a good example .
Project Manager: Okay , Marketing: Okay .
Project Manager: we hurry up a bit , because otherwise we won't make it .
User Interface: Okay , sorry .
Project Manager: Is it fin Are you finished ?
User Interface: Well uh Project Manager: Okay .
User Interface: Yeah , I I'm finished . I think we discussed everything .

Summary: Firstly, User Interface suggested the group should stand up with a unique design like different shapes than usual. User Interface also suggested a new option for favorite channels and a menu button that could integrate with volume, the previous and next buttons. The group agreed to make the remote a bit smaller and would like to look at mobile phones when designing it.