Project Manager: I just forgot their name , so uh you're i sorry , I just forgot them all . So  I have to write it down .
Marketing: Okay .
Project Manager: So Marketing: Fine .
Project Manager: Do you know them or Marketing: The names ?
Project Manager: Yeah .
Marketing: For for for my sur um
Project Manager: Yeah .
Marketing: Jens .
Project Manager: Yeah , no , but your b your surname .
Marketing: Uh Damman . D_ A_ W_ .
Project Manager: W_O_ da . Okay .
Marketing: Uh uh M_ M_ . I mean M_ . Double M_ .
Project Manager: Okay . And what's your name ?
User Interface: Paul Wiezer . Paul Wiezer .
Project Manager: W_I_E_S_ z Z_ or S_ ?
User Interface: A_ E_ Z_ zee zee
Project Manager: Uh uh zee . Okay .
User Interface: E_ R_ .
Project Manager: What's your name ?
Industrial Designer: Uh Martijn .
Project Manager: Yeah , but your surname . Your surname .
Industrial Designer: What ? Uh Abbing . A_ B_ B_ I_ N_ G_ .
Project Manager: Okay , thanks .
User Interface: Uh .
Industrial Designer: I was a little short on time ,
Project Manager: Yeah , me too , so that's not Industrial Designer: but User Interface: Yeah , same here .
Project Manager: No no no , I just fi first my  Marketing: Oh . Sorry .
User Interface: Uh let's see . Which one was mine ?
Project Manager: So let's have a look , we have forty minutes , so it's it's more than enough . Okay , perfect . So we have Oh no , what's that ? So so we have uh forty minutes for this uh for this second meeting , and we have to make uh sure that we going t that we are sure , that we are ,
User Interface: Good .
Project Manager: that we know what we're going to make uh th what the product is going to like look like . Uh first I have the notes of the last meeting , so I showed uh show them to you . Oh , sorry about that , I just escape this one . How do I escape this ? How do I I escape this s uh presentation ?
Industrial Designer: What ?
User Interface: Uh left .
Industrial Designer: Uh Project Manager: Ah okay .
User Interface: So Industrial Designer: Just Yeah .
Project Manager: And show , sorry . Okay , so let's have a look s at this one . Okay , so the f the f the points we had last meeting was the um Should be a univ uh universal remote control No , that's I uh s I just got a email from the from the personal coach and it should be a T_V_ remote control only . So have you changed that part ?
Marketing: User Interface: Okay .
Marketing: Okay . Project Manager: Um so yeah , it still has to be uh f a r a remote control for kids and elderly . It's it's still the same . Um All these points uh we have to look at . You all know them . But uh there's another point . The um uh the main uh people of interest of this company are forty plus people . So they're old and not younger people . So we have to look at that as well . 'Specially old people , maybe bi bigger buttons or something , I dunno .
User Interface: Yeah , okay .
Project Manager: Uh so So yeah , that's it , so just you can do your presentation for uh User Interface: Which one first ?
Marketing: Okay .
Project Manager: Oh it doesn't matter , just start with the User Interface: Okay .
Marketing: Mm . Uh User Interface: Functional requirements , yeah
Marketing: Okay . Well my name is Jens Damman , but we're in a group , and I I will start it . Wait . Um I've used a marketing report on uh the site . Uh I think you've uh read it too . Uh and uh f and furthermore I uh surfed the o the other site .
Project Manager: I I didn't read i read it , so it's not for me ,
Marketing: You didn't read it ?
Project Manager: I didn't get it uh anyway .
User Interface: No , I didn don't thing we got it .
Project Manager: It's only for you .
Marketing: Oh okay , I I was the only one who get it .
Project Manager: Yeah .
User Interface: Yes .
Marketing: Okay it was uh uh uh um um a report about uh an experiment with uh a lot of users . And uh they had a lot of findings in their report uh with statistical uh uh uh thing uh with statistical uh proof . So I um I had three pages with findings and sev a lot of uh a lot of findings . So we can use this uh to uh create our own remote control . Uh seventy five percent of the users find uh most remote controls ugly . Yeah , I think uh uh that's a lot , so we have to make a beautiful remote control . Uh eighty percent of users would spend when uh a remote control will l uh look fancy . I think this fits uh at the uh what what uh Michael said about uh older people . Older people will uh spend more money uh for uh something uh uh what's good . Because younger people are more critical uh about uh uh where they spend their money money at . Uh seventy five percent uh seventy five percent of the users say they zap a lot . Well okay , that's uh normal . I think uh we we have to make uh good zap buttons . But that's one of our requirements .
Project Manager: The last point is quite an interesting  Marketing: Yes , fifty percent of users say they only use ten percent of the buttons .
Project Manager: So
Marketing: Um Martijn alr already said it .
Project Manager: if we Yeah .
Marketing: And uh maybe our uh fold open system is is a good one , but I don't think it's uh
Project Manager: Yeah , we should have the ten percent on the on the top ,
Marketing: reachable .
Project Manager: then you're you're Marketing: Yeah , the ten percent on the top , yeah .
Industrial Designer: Yeah .
Marketing: That that's a good one . Um uh page two . Remote controls are often lost somewhere in the room . That's exactly what we said about um maybe a home station for uh for it uh to uh recharge the batteries or something . Uh I thought mo maybe we could make a clap system , so when you clap your hands it will beep or something . Uh you must find it uh quickly .
User Interface: Uh . Maybe just a button on the home station . So remote control beeps when you click that button on the home station .
Marketing: Okay , yeah . Yeah , we can uh combine that . Uh it takes too much time to learn how to use a r new remote control . Uh I think we must t uh take a look at this . It's only uh th thirty four of the thirty four percent . But it's uh a tough one . Because if we make a ha whole new product , our own style , we we c uh this is so difficult , uh a difficulty I think . Uh next , remote controls are bad for R_S_I_ . Yeah , but only if they zap a lot , and they watch over five hours T_V_ or something . I don't We we haven't Uh we mustn't look too much at uh the last point . Okay , last page .
Project Manager: Marketing: Uh the last uh experiment uh was about gadgets , like uh speech recognition . We didn't uh think about that already . And uh an L_C_D_ on the remote control . We already thought about that . Um uh they finally had a conclusion that younger people um uh under an age of f forty five are uh more interested in new features . And but they're more critical . And older people uh want to spend uh more money . But uh they uh they don't want to uh have a lot of uh new features , because they're in their old uh thinking way . And they want to keep the old uh things the old things . Project Manager: So we have uh a new uh age of forty plus .
Marketing: But y But you but you already said that the uh company was about uh forty plus uh clients ?
Project Manager: People . So yeah , so we just can skip the L_C_D_ r on the remote control ,
Marketing: I I think we can speak , uh we can skip speech recognition uh directly ,
User Interface: Yeah .
Project Manager: because Yeah .
Marketing: because it's not reachable for twenty five Euros .
Project Manager: It's too Okay .
Industrial Designer: Yeah .
Marketing: Um then I have my personal uh preference . Okay , that's not very good , because I thought about television , D_V_D_ player , stereo and V_C_R_ . I had a question about . But it's already out of the question , this . Um my point is , well , I  If we ma uh make a a remote uh control for only television , I think it's hard to uh sell it for twenty five Euros . But it's the exercise .
Project Manager: Because it's too expensive . Yeah , probably .
Marketing: Yeah , only only for television uh On the market you can now buy for twenty Euros a remote control for everything . And we only make it for television , so we mi mm we m must made it make it uh very special .
User Interface: Yeah , but good usability , so you can use it .
Marketing: Okay , I told about the home station . Uh it must be simple , because uh our the the elderly people uh needs to use it . And I I found a motto . And we put the fashion in electronics . And that's uh the motto we are uh referenced to uh for our uh our style . We we have to make a a new product . We have to be um Yeah . One of a kind , I think .
Project Manager: So it has to look uh uh uh unique ,
User Interface: Unique .
Marketing: The company is about our uh th th their own fashion , their own style .
Project Manager: but Yeah .
User Interface: Yeah , I reckon Project Manager: But old people are not looking for that .
User Interface: Uh I think mm Project Manager: Not really .
User Interface: Uh Industrial Designer: Yeah . I think the main thing is the usability , that's where we can uh make it a special product .
User Interface: Yeah .
Marketing: Yeah ,
Project Manager: Okay . Yeah .
Marketing: to k to keep it simple when you User Interface: But uh we also have to stand out ,
Industrial Designer: Yeah .
Marketing: Sorry I thought about it , yes .
User Interface: 'cause there are already , like you said , so many controls out that support lot of stuff . But we have to make sure that we're better usability , and stand out by just looks of it . So make it just a different colour or different shape ,
Project Manager: Yeah . Okay .
User Interface: so Marketing: Okay , this was uh my presentation .
Project Manager: Thanks .
Industrial Designer: Okay .
Marketing: I don't Project Manager: So
Marketing: Yeah .

Summary: Marketing gave some suggestions on the remote functional requirements based on marketing reports, which included a fancy look of the remote control, ease of use for elderly people, a button on the home station to trace its position, and speech recognition. So finally, the group mates suggested the usability and the color of the remote control based on Marketing's presentation.