Marketing: You've got market range international and you did say earlier it's got to be a um accessible and usable by sort of all age groups
Project Manager: Mm-hmm .
Marketing: just t we're not focusing on business market , any particular thing , it's everyone
Project Manager: No , yeah .
Marketing: user-friendly to everyone . Okay .
Project Manager: So Marketing: Big target group .
Project Manager: yes , yes , I don't think we have to I don't think it's a case of worrying about different languages and things like that , um making that a key point ,
Marketing: No .
Project Manager: just that it's going to be in the international market like Australia , America , things like that .
Marketing: Mm .
Project Manager: Okay . What are your experiences with remote controls ? I mean I've got we got um we had three videos , a T_V_ and a sort of amp thing all set up
User Interface: Mm-hmm .
Project Manager: so we got one of the universal remote controls , um that you programme each of your things into ,
Industrial Designer: Yeah .
User Interface: Yeah ,
Industrial Designer: Yeah .
Marketing: Alright .
User Interface: that c
Project Manager: but that kept losing the signals so we'd have to re-programme it every now and again . I think it was quite a cheapie as well , so that might have had something to do with it ,
Industrial Designer: Yeah uh .
Marketing: Mm-hmm .
Project Manager: but that was quite good , the fact that you could You didn't have six remote controls sitting in front of you .
Industrial Designer: Use all the ones at the same time .
Marketing: Right .
User Interface: Okay , you wanna integrate everything into one like Industrial Designer: Yeah ,
User Interface: Okay .
Marketing: Mm-hmm .
Industrial Designer: 'cause you Marketing: My experience has only been being given the remote control with the object I buy , not doing any tampering with it and programming , using it to programme T_V_ and uh uh videos and things . But basically on , off , volume up and down , channel one , two , th that basic functions ,
Project Manager: Mm .
Marketing: I don't think I could go any further with it than that , so , I suppose it's got to be something usable by someone like me as well .
Project Manager: Yeah , the main that's the main stuff anyway , I mean
Marketing: Mm-hmm .
Project Manager: and you don't want to I hate I hate looking at a control and seeing a million tiny little buttons with tiny little words saying what they all do
Marketing: Mm .
Project Manager: and just sitting there searching for the teletext button or something like that .
Industrial Designer: Yeah .
Marketing: Mm . And symbols that you don't necessarily understand ,
Project Manager: Yeah .
Marketing: symbols you're meant to understand that you don't .
User Interface: So simplification of symbols you could think of .
Project Manager: Um . When they're when you've got the main things on the front of it and a section opens up or something to the other functions where you can do sound or options kind of recording , things like that inside it .
Marketing: Oh yeah . Mm-hmm .
Project Manager: 'Cause it doesn't make when you pick it up it doesn't make it really complicated to look at ,
Marketing: Mm .
Project Manager: it's obvious what you're doing , um .
Marketing: Mm-hmm .
Industrial Designer: Mm .
Marketing: Actually that just raises a point , I wonder what our design people think , but you know on a mobile phone , you can press a key and it gives you a menu , it's got a menu display ,
User Interface: Mm-hmm . Menu , alright .
Marketing: I wonder if incorporating that into the design of a remote control might be useful ,
Industrial Designer: Yeah .
User Interface: Uh uh Marketing: so you've got a little L_C_D_ display .
User Interface: Right , I was thinking on the same lines you , instead of having too many b buttons and make it complicated for the user , may h maybe have an L_C_D_ di display or something like that , like a mobile , yeah and with menus .
Marketing: With menus , yeah , yeah .
User Interface: And if it's s somewhat similar to what you have on mobile phone , people might find it easier to browse and navigate also maybe .
Marketing: Yeah .
Project Manager: What about the older generation ? What about granny and grandads ?
User Interface: You mean to save it lesser number .
Project Manager: Um , my grandad can answer his mobile phone , but he couldn't even dream of texting or something like that .
Industrial Designer: Yeah .
Marketing: Mm-hmm . Mm-hmm . Can he programme his remote control or is it basic with that too ?
User Interface: Right .
Project Manager: I don't think they tape things ,
Industrial Designer: Yeah , my grandad's actually better than me at using teletext , so Project Manager: I don't think they use Marketing: Right . Right . So that's a problem regardless of of any design modifications you you come up with ,
Industrial Designer: Yeah .
Marketing: that's gonna be a problem anyway with the older generation perhaps ,
Project Manager: Mm , yeah , the age gap .
Industrial Designer: Yeah , what it just needs to be as long as it's sort of self-intuitive and you can can work out what everything's doing , 'cause I mean , menus on sort of new phones now they've sort of got all these pictures and stuff which makes it fairly obvious what you're trying to do .
Project Manager: Mm .
User Interface: Mm-hmm .
Project Manager: I don't know , I d
Industrial Designer: But I don't know how Project Manager: I don't like the , you know the new phones that have kind of got a Windows-based running system .
Industrial Designer: Oh yeah .
Marketing: Mm-hmm .
Project Manager: I find it really confusing , I kept getting lost in the phone , I di I've not got a new one but uh my friend got a new one
Marketing: Right .
Project Manager: and I was trying to do things with it and I just kept getting lost , but that's just me .
Industrial Designer: Yeah , I don't I don't know how for twenty fi , or twelve Euros fifty how much of a excellent screen you could get ,
Marketing: Project Manager: Yeah .
Industrial Designer: you'd you'd have to sort of keep it down to a black and white L_C_D_ thing anyway , I'd assume .
Marketing: Mm-hmm . Is it possible that that for the older generation you could have like an extra button that you press for large print like you do in large print books ?
User Interface: Okay .
Project Manager: Teletext has got that option as well .
Marketing: Obviously it displays less on the screen , it displays less on the screen but as long as they can read it that's the main thing .
Project Manager: Yeah . Or what about kind of a dual function ? In that you've got the basic buttons just for your play , volume , programme things
Marketing: Mm-hmm .
Project Manager: and also and then a menu to go into with obvious pictures , obvious symbols and that's where you control recording and things like that .
Marketing: Yeah . Mm-hmm . Mm . The other thing is , just ch chucking into mobile phone f design features again , it could have a flip top remote control so that when you flip over the top , your screen is you can have a bigger screen in the the flip over .
Project Manager: Mm-hmm .
User Interface: Mm , okay . S
Project Manager: I think that's a cost thing , I don't I don't know how much we're gonna know about Industrial Designer: Y
User Interface: It might
Marketing: Yeah ?
User Interface: it might save a b bit of space , it's i instead of looking bulky , it might look small .
Marketing: Mm-hmm .
Project Manager: Yes , no that's important .
User Interface: But it might have its cost implications .
Industrial Designer: Yeah .
Marketing: Yeah , like smaller .
Project Manager: Okay .
Marketing: And there's no reason we need to make it look as fashionable and stylish as a mobile phone , it can still be lightweight plastic , you know ?
Project Manager: Mm .
User Interface: Right .
Marketing: Something that's easily moulded and produced .
Project Manager: Yeah .
Marketing: Sorry I'm treading on your territory guys . Project Manager: Um , right , okay
Industrial Designer: No uh uh Project Manager: we've got half an hour before the next meeting , so we're all gonna go off and do our individual things . Um I think that's probably about it and then we'll come back and liaise again and I get to do another fantastic PowerPoint presentation .
Industrial Designer: Yeah . Just just a quick thing about the um Project Manager: Sure .
Industrial Designer: about what you're saying about the uh does does it need to be fashionable ? The sort of I I had a quick look at the company website and it's like the the uh we put the fashion into electronics , so I think think the whole design thing might be qui
Marketing: Ah right .
User Interface: Okay .
Project Manager: Okay .
Marketing: Okay .
Industrial Designer: I mean you don't you you can still have plastic
Marketing: Sure b y yeah .
Industrial Designer: and it'd look quite good but Marketing: But yeah , I mean it doesn't have to be that , you know th that was my main point ,
Industrial Designer: Yeah .
Marketing: we don't have to use metal , I don't know if using plastic does make it cheaper ,
Project Manager: Mm .
Marketing: I presume it would .
Project Manager: I would Industrial Designer: Yeah . Yeah .
Marketing: Yeah , yeah , yeah .
Project Manager: it would probably . I mean there's Sky remote controls and everything . They're kind of moulded and look a bit different , and the Telewest remote controls are silver plastic , which looks a bit smarter ,
Marketing: Right .
Project Manager: so yeah I guess that's stuff we can think about .

Summary: Industrial Designer desired to integrate remote controls for different appliances into one. Marketing pointed out that such integration would lead to too many buttons, which was not user-friendly enough. Instead, Marketing suggested that a menu display should be incorporated. Project Manager and User Interface agreed and added that basic buttons could remain. User Interface and Industrial Designer refused the flip top, however, for it costs a lot. The team temporarily chose lightweight plastic to be the material.