匯點
The lost objects are forwarded to the Pastoral Secretariat or to the Information Center, where they can be claimed with prior consultation. As for people who get lost from their companions or groups, there is the Meeting Point, which has trained staff and a sound system. However, the Shrine guides people towards organizing themselves at the family or pilgrimage level and adopting the Meeting Point as a common reference; it also guides towards visits with children and the elderly: identify them with a card containing a contact phone and information that may be relevant.