Google Talk
The inclusion of Trillian in Google Pack was perplexing to some media analysts as Google had at the time its own Google Talk service which touted the benefits of an open IM system. The free Trillian Basic client could not be used with Google Talk, however, the paid Trillian Pro was listed as one of the "client choices" in the Google Talk client choices list until Google Talk was replaced by Google Hangouts in May 2013.