جودة الخدمة
In the field of computer networking and other packet-switched telecommunication networks, teletraffic engineering refers to traffic prioritization and resource reservation control mechanisms rather than the achieved service quality. Quality of service is the ability to provide different priorities to different applications, users, or data flows, or to guarantee a certain level of performance to a data flow. For example, a required bit rate, delay, delay variation, packet loss or bit error rates may be guaranteed. Quality of service is important for real-time streaming multimedia applications such as voice over IP, multiplayer online games and IPTV, since these often require fixed bit rate and are delay sensitive. Quality of service is especially important in networks where the capacity is a limited resource, for example in cellular data communication.