فض النزاعات
Conflict resolution facilitators are used in peace and reconciliation processes both during and after a conflict. They support constructive and democratic dialogue between groups with diverse and usually diametrically opposite positions. Conflict resolution facilitators must be impartial to the conflicting groups (or societies) and must adhere to the rules of democratic dialogue. They may not take sides or express personal opinions. Their role is to support groups develop shared vision for the future, learn to listen to each other, and understand and appreciate the feelings, experiences and positions of the opposing side.