Mt. Gox
On 17 February 2014, with all Mt. Gox withdrawals still halted and competing exchanges back in full operation, the company published another press release indicating the steps it claimed it was taking to address security issues. In an email interview with the "Wall Street Journal", CEO Mark Karpelès refused to comment on increasing concerns among customers about the financial status of the exchange, did not give a definite date on which withdrawals would be resumed, and wrote that the exchange would impose "new daily and monthly limits" on withdrawals if and when they were resumed. A poll of 3,000 Mt. Gox customers by CoinDesk indicated that 68% of polled customers were still awaiting funds from Mt. Gox. The median waiting time was between one and three months, and 21% of poll respondents had been waiting for three months or more.