إدارة الموارد
Resource management training in the United States are usually traced back to 1979 when a workshop sponsored by NASA, "Resource Management on the Flightdeck", took place. This workshop was the result of NASA research into the causes of air transport accidents. Research presented at the workshop identified the human error aspects of the majority of air crashes as failures of interpersonal communications, decision making, and leadership. At this meeting, the label "cockpit resource management" (CRM) was applied to the training of aircraft crews aiming at reducing "pilot error".