シックス・シグマ
As a result of the Six Sigma program, Motorola received the first Malcolm Baldrige National Quality Award in 1988, which is given by the President of the United States. Later, the Six Sigma processes subsequently were adopted at the General Electric Corporation. Jack Welch said: "Six Sigma changed the DNA of GE." The Six Sigma process requires 99.99967% error free processes and products, or 3.4 parts per million defects or less.