line_text: Let me tell you how I buy something these days.  I know what I want I go on the internet, I get the best price.  Or I don���t know what I want and I go to a small store that can help me.  The era of personal service is back. You are back.  You���ll find that customers will pay our higher prices and then they will thank us, and we will say to them ���you are welcome.��� [Applause] Andrew, I chose you for a reason. Lead these people.  Show me the best numbers this place has ever seen.  Last quarter we saw 4% growth. Double it.