line_text: Today I turned an office crisis into a teachable moment. [cuts to Jim fishing one of the leads out of a catering size tin of Ravioli] A lesser manager would have screwed this day up royally [clue next to Jim reads: 'Now that's Italian!'] Some yokel sitting behind his desk saying take a lead, learn nothing [cut to scenes of chaos as everyone argues] Some people shouldn't be in this business.