line_text: Okay, part of the problem was that Toby talked at you. Now, I am going to talk with you. First off, I want you to be comfortable, because you really can't grieve if you're all tight and buttoned up. So, guys, loosen your ties, just take your jackets off if you want. Ladies, let your hair down. You know what? Even take your shoes off. I wanna get personal and I want you all to really open up. And I want you to know that anything and everything can be said.