line_text: [to Andy] I talked to corporate. Turns out there have been 12 reports of faulty printers. Out of 400,000. [smiles] We've investigated. Every time it's been user error.  They block the vents or something, I don't know. That's why we have the fine print. Thank you for bringing this to our attention. So I'd like to reward you for that. [pulls out gift card] That's god for five bucks at Dunkin' Donuts. Any Dunkin' Donuts. [Andy looks over at Darryl and Darryl motions for Andy to go to him]