line_text: The five families are the five companies of Scranton Business Park. The bosses rarely meet. There's Michael Scott, Regional Manager, Dunder Mifflin. Bob Vance, Vance Refrigeration. Paul Faust of Disaster Kits Limited. They call him 'Cool Guy Paul.' W.B. Jones of W.B. Jones Heating and Air. Grade A Bad Ass. And Bill Cress of Cress Tool and Dye. Bill Cress is super old and really mean.