line_text: How many of you have at one time gone to Toby to complain about another employee? [looks at all the employees, most of whom raise their hands] And... did you get what you wanted, or were you merely listened to, you forget about your problem, and you move on? [employees mumble 'merely listen to and forgotten...' ] That is outrageous! I love this place... and it pains me to see all of the negativity festering... [sighs] Okay, today we are going to get everything out of these files and into the open, where it can be resolved. Alright, how about the Phyllis/Angela dispute?