419-110-0050 Assessment for and Provision of Protective Services to the Adult (1) The investigator shall ensure that appropriate and necessary adult protective services are offered to prevent further abuse. Any protective services provided shall be undertaken in a manner that is least intrusive to the adult and provide for the greatest degree of independence available within existing resources. (2) An attempt at initial contact with the adult by the end of the next business day of receiving the complaint of alleged abuse shall occur as part of assessing adult protective service needs, determining if the adult is in danger or in need of immediate protective services. (a) Initial contact as it relates to this section: (A) Shall be conducted using the least intrusive communication methods available; and (B) May be conducted by an investigator or the adult’s community program case manager. (b) The investigator may confer with the case management entity prior to completing the initial contact with the adult. (c) The OTIS investigator shall confer with Authority staff on protective services for adults who are alleged victims receiving treatment, care and services from a state hospital or state-operated residential facility. (d) If the investigator or case manager is unable to gain access to the adult, the investigator or case manager may contact the local law enforcement agency for assistance. (e) If the adult has a guardian, the investigator or case manager shall immediately notify the guardian, unless the guardian is the AP per OAR 419-110-0030 (6)(c). (3) The assessment for the provision of adult protective services may include: (a) Arranging for the immediate protection of the adult; (b) In-person contact with the adult to assess their ability to protect their own interest or give informed consent; (c) Determining the adult’s ability to understand the nature of the protective service and their willingness to accept services; (d) Coordinating evaluations to determine or verify the adult’s physical and mental status, if necessary; (e) Assisting in and arranging for appropriate services and alternative living arrangements; (f) Assisting in or arranging the medical, legal, financial, or other necessary services to prevent further abuse; (g) Providing advocacy to assure the adult’s rights and entitlements are protected; and (h) Consulting with the facility, community program, guardian or others as appropriate in developing recommendations and a determination of whether protective services are needed to prevent further abuse. (4) The investigator and case manager may share confidential information appropriate or necessary for the health, safety and best interests of the adult in need of protection, prior to the completion of the abuse investigation and protective services report if the information is necessary for the provision of protective services. (5) The investigator shall document the protective services assessment and provisions, including those needed, offered and declined, in the format provided by OTIS to be maintained as part of the complaint record. The assessment is considered confidential client information. Statutory/Other Authority: ORS 409.050, 413.085, ORS 430.731 & 409.010 Statutes/Other Implemented: ORS 430.731, ORS 409.027, 413.036, 443.875, 430.735 to 430.765, 430.768, 443.400 to 443.465, 443.705 – 443.825 & 430.610 to 430.695 History: OTIS 98-2023, minor correction filed 12/01/2023, effective 12/01/2023 DHS 7-2023, renumbered from 407-045-0170, filed 12/01/2023, effective 12/01/2023 DHSD 32-2019, minor correction filed 12/06/2019, effective 12/06/2019 DHSD 8-2019, amend filed 06/28/2019, effective 07/01/2019 DHSD 1-2019, temporary amend filed 02/12/2019, effective 02/12/2019 through 08/10/2019 DHSD 23-2018, temporary amend filed 08/09/2018, effective 08/15/2018 through 02/10/2019 DHSD 2-2018, adopt filed 02/27/2018, effective 02/27/2018 DHSD 9-2017(Temp), f. & cert. ef. 9-1-17 thru 2-27-18