413-030-0009 Determination of the Service Needs (1) Within 30 days of receiving the family support services screening information, the caseworker must determine the service needs by completing the following actions as applicable: (a) Provide the parent, guardian, Indian custodian, young adult, or former foster child with a Service Application. (b) If the caseworker knows or has reason to know the child is an Indian child , the caseworker must comply with and follow notification requirements of OAR chapter 413, division 115. (c) Within five working days of receipt of the case, confirm there is no current reported safety threat to the child by reviewing the screening information and the child welfare case records for all family members living in the household. (d) Within ten working days of receipt of the case, make initial face-to-face contact with the parent, guardian, Indian custodian, young adult, or former foster child to assess current behaviors, conditions, and circumstances in the family and gather specific information on the needs of the parent, guardian, Indian custodian, young adult, or former foster child . (e) Within ten working days of receipt of the case, when the child is in the home of the parent, guardian, or Indian custodian , make initial face-to-face contact with the child to assess the identified needs of the child . (f) When the child or young adult is in substitute care , make monthly face-to-face contact as required under OAR 413-080-0054. (g) To determine service needs, the caseworker must, at a minimum, observe: (A) The parent, guardian, Indian custodian, or former foster child in the home environment; (B) The child , young adult, or former foster child in their home or substitute care placement; and (C) The interactions between family members. (h) Obtain from the parent, guardian, Indian custodian, young adult, or former foster child the names of persons who can provide additional information on the needs of the child, young adult, former foster child , or the family, when appropriate. (i) Ask the parent, guardian, Indian custodian, young adult, or former foster child to sign an authorization to release information to enable the Department to obtain additional information from physicians, mental health providers, school employees, or other service and treatment providers, when appropriate. (j) After obtaining the authorization to release information, contact service and treatment providers, when appropriate, to understand the past and current services and treatment of the family and the child, young adult, or former foster child . (k) Obtain expert evaluations when appropriate to determine specific service or treatment needs when a condition or behavior requires additional professional information regarding a person's functioning. (l) Analyze the behaviors, conditions, and circumstances of the family to determine service or treatment needs based upon information gathered from the activities in subsections (a) to (k) of this section. (m) Document the findings of the activities in subsections (a) to (k) of this section in the Department's electronic information system. (2) The caseworker must use the information and determination of service and treatment needs to develop an individualized family support services case plan that addresses the specific identified needs: (a) The caseworker must refer to and comply with OAR chapter 413 division115- if the child is an Indian child . (b) When a family requests and a child is eligible for out-of-home placement due to the child’s special needs or placement is ordered through the court, the caseworker must also refer to and comply with OAR 413-070-0600 to 413-070-0645, 413-020-0060 to 413-020-0090, and if the child is an Indian child , OAR 413-080-0040 to 413-080-0067 and OAR chapter 413 division 115. (c) When a young adult requests and is eligible for out-of-home placement through a Voluntary Placement Agreement for a Young Adult , the caseworker must also refer to OAR 413-020-0060 to OAR 413-020-0090 and OAR 413-070-0600 to OAR 413-070-0640. (d) When a former foster child requests ILP services, the caseworker must also refer to OAR 413-030-0400 to 413-030-0460 and OAR chapter 413 division 115 if the child is an Indian child . (e) When a family requests that the Department take voluntary custody of the child , the caseworker must also refer to OAR 413-070-0600 to 413-070-0645, 413-020-0005 to 413-020-0050, if the child is an Indian child , OAR chapter 413 division 115 and 413-080-0040 to 413-080-0067. Statutory/Other Authority: ORS 409.050 & ORS 418.005 Statutes/Other Implemented: ORS 418.005, ORS 409.010 & ORS 418.312 History: CWP 89-2023, amend filed 12/20/2023, effective 12/20/2023 CWP 123-2018, amend filed 12/12/2018, effective 12/12/2018 CWP 9-2017, f. 8-5-17, cert. ef. 8-6-17 CWP 2-2017(Temp), f. & cert. ef. 2-7-17 thru 8-5-17 CWP 19-2015, f. & cert. ef. 10-1-15 CWP 1-2013, f. & cert. ef. 1-15-13 CWP 4-2007, f. & cert. ef. 3-20-07