justicedao/ipfs_state_laws huggingface dataset:
860-021-0520 Energy Utility Notification of Enhanced Protections (1) Electric utilities must provide information to residential customers of disconnection protections and of reconnection request and waiver options. The notice must be included in a monthly bill insert or in other materials distributed to all residential customers. At a minimum, such notice must be provided in May and October of each year. (2) Natural gas utilities must provide notice to residential customers of disconnection protections and of reconnection request and waiver options. The notice must be included in a monthly bill insert or in other materials distributed to all residential customers. At a minimum, such notice must be provided in October of each year. (3) Energy utilities must: (a) Notify partnering community action agencies of available residential customer protections for qualifying customers and provide digital or paper reference materials to assist with outreach efforts. Such notice must be provided at least once annually. (b) Include accessible, up-to-date information on their websites regarding the availability and terms of disconnection protections and other related programs. (c) Train its customer service representatives on all existing disconnection protections. Statutory/Other Authority: ORS 183, ORS 756.040, ORS 756.060 & ORS 757.035 Statutes/Other Implemented: ORS 757.035, ORS 757.230 & ORS 757.695 History: PUC 4-2025, adopt filed 12/30/2025, effective 12/30/2025
860-021-0550 Termination of Local Exchange Residential Service for Telecommunications Customers at Significant Risk (1) "At significant risk" means: (a) At risk of domestic violence, as defined in ORS 135.230; (b) At risk of unwanted sexual contact, as defined in 163.305; (c) A person with disabilities, as defined in ORS 124.005, who is at risk of abuse, as defined in 124.005(1)(a), (1)(d), or (1)(e); (d) An elderly person, as defined in 124.005, who is at risk of abuse, as defined in ORS 124.005(1)(a), (1)(d), or (1)(e); or (e) A victim of stalking, as described in ORS 163.732. (2) To establish that termination of local exchange residential service would significantly endanger the customer, or a person in the household of the customer, the customer must give the large telecommunications utility: (a) A copy of an order issued under ORS 30.866, 107.700 to 107.732, 124.005 to 124.040, or 163.738 that restrains another person from contact with the customer, or a person in the household of the customer, at significant risk; or (b) A copy of any other court order that restrains another person from contact with the customer, or a person in the household of the customer, due to a significant risk; and (c) An affidavit signed by the customer stating that termination would place the customer, or a person in the household of the customer, at significant risk. The affidavit must include the name of the person to whom the court order applies, the relationship of the person to the customer, and the expiration date of the order. (3) A large telecommunications utility must establish and maintain procedures for receiving affidavits and orders from customers. (4) A customer submitting an affidavit and order under section (2) of this rule: (a) Remains responsible for payment of telecommunication services provided by the large telecommunications utility; and (b) Must enter into a time payment agreement with the large telecommunications utility pursuant to OAR 860-021-0575 if the customer has an overdue balance. This time payment agreement must be made within 10 days after submission of the affidavit and order. (5) If a customer who has submitted an affidavit and order fails to enter into or abide by the terms of a time payment agreement pursuant to OAR 860-021-0575, the large telecommunications utility may disconnect local exchange service after complying with all provisions of 860-021-0505. Five days' notice of disconnection must also be provided to the Commission's Consumer Services Section. Statutory/Other Authority: ORS 183, 756 & 759 Statutes/Other Implemented: Ch.290 & OL 2005 History: PUC 2-2006, f. & cert. ef. 2-27-06 PUC 4-2005(Temp), f. 8-22-05, cert. ef. 9-1-05 thru 2-27-06
860-021-0575 Time Payment Agreements for Large Telecommunications Utilities (1) A time payment agreement must contain, at a minimum, the following terms: (a) An initial customer down payment of $10 or 25 percent of the balance owing for tariffed or price-listed large telecommunications utility services on file with the Commission, whichever is greater; (b) Full payment of the overdue balance within 90 days of the date of the agreement; and (c) Customer agreement to keep subsequent bills current. (2) The large telecommunications utility must send a letter to the customer confirming the terms of the time payment agreement. (3) Payments must be made on a monthly basis. The large telecommunications utility cannot require more frequent payments unless agreed to by the customer. The customer cannot extend the time payment agreement beyond 90 days without the consent of the large telecommunications utility. (4) The large telecommunications utility may not accelerate payments under a time payment agreement when the customer changes residences. The customer must pay tariff charges associated with the change in residence. (5) The large telecommunications utility may terminate the customer’s local exchange residential service pursuant to OAR 860-021-0505 if the customer refuses to enter into or fails to abide by the terms of the time payment agreement. The large telecommunications utility must provide five days’ notice to the Commission’s Consumer Services Section. (6) Nothing in this rule prevents a large telecommunications utility and a customer from entering into a time payment agreement for other charges. Statutory/Other Authority: ORS 183, 756, 759 & Ch. 290 & OL 2005 Statutes/Other Implemented: ORS 756.040, 757.750, 757.760, 757.755, Ch. 290, OL 1987 & Ch. 290 & OL 2005 History: PUC 3-2006, f. & cert. ef. 2-27-06
860-021-0610 Telephone Solicitation Notices by Large Telecommunications Utilities Each large telecommunications utility shall notify its residential customers of the provisions of ORS 646.561, 646.563, 646.567 through 646.578, and 646.608. The notice shall include a statement that a customer not wishing to be solicited may file a request, together with the required fees, with the telephone solicitation program administrator contracted by the State Attorney General. The notice shall include the address and the telephone number for the customer to contact the telephone solicitation program administrator. The notice shall be provided in the following manner and a copy shall be forwarded to the Commission: (a) Annual inserts in the billing statements mailed to parties; or (b) Conspicuous publication of the notice in the consumer information pages of local telephone directories. Statutory/Other Authority: ORS 183, 646 & 756 Statutes/Other Implemented: ORS 646.578 & 756.040 History: PUC 16-2001, f. & cert. ef. 6-21-01 PUC 3-2001, f. & cert. ef. 1-24-01 PUC 5-2000, f. & cert. ef. 4-17-00 PUC 1-2000(Temp), f. & cert. ef. 1-18-00 thru 7-15-00 PUC 11-1998, f. & cert. ef. 5-7-98 PUC 7-1991, f. & cert. ef. 5-10-91 (Order No. 91-583)
860-022-0000 Applicability of Division 22 (1) The rules contained in this division apply to energy utilities and large telecommunications utilities, as defined in OAR 860-022-0001. (2) Upon request or its own motion, the Commission may waive any of the division 22 rules for good cause shown. A request for waiver must be made in writing, unless otherwise allowed by the Commission. Statutory/Other Authority: ORS 183, 756, 757 & 759 Statutes/Other Implemented: ORS 756.040, 759.030, 759.040 & 759.045 History: PUC 6-2011, f. & cert. ef. 9-14-11 PUC 11-2001, f. & cert. ef. 4-18-01 PUC 4-2001, f. & cert. ef. 1-24-01 PUC 14-2000, f. & cert. ef. 8-23-00 PUC 3-1999, f. & cert. ef. 8-10-99 PUC 14-1997, f. & cert. ef. 11-20-97 PUC 6-1993, f. & cert. ef. 2-19-93 (Order No. 93-185)
860-022-0001 Definitions for Utility Rates For purposes of this division, except when a different scope is explicitly stated: (1) “Consumer-owned utility” has the meaning given to the term under ORS 757.270(2). (2) “Energy utility” means a public utility as defined in ORS 757.005 except a water utility or wastewater utility. An energy utility can be an “electric company,” “gas utility,” or “steam heat utility.” (3) “Large telecommunications utility” means any telecommunications utility, as defined in ORS 759.005 that is not partially exempt from regulation under 759.040. (4) “Non-energy attributes” means the environmental, economic, and social benefits of generation from renewable energy facilities. These attributes are normally transacted in the form of Tradable Renewable Certificates. (5) “Utility” means all energy utilities and large telecommunications utilities, as defined in sections (2) and (3) of this rule. Statutory/Other Authority: ORS 183, 756 & 757 Statutes/Other Implemented: ORS 756.040 & 759.005 History: PUC 7-2005, f. & cert. ef. 11-30-05 PUC 16-2001, f. & cert. ef. 6-21-01 PUC 4-2001, f. & cert. ef. 1-24-01 PUC 9-1998, f. & cert. ef. 4-28-98 PUC 2-1996, f. & cert. ef. 4-18-96 (Order No. 96-102)
860-022-0003 Through Service “Through service” means an Oregon intrastate telecommunications service the provision of which involves the facilities, equipment, or services of two or more telecommunications utilities and/or cooperatives. Examples of “through services” may include, but are not limited to, intrastate toll/access service, extended area service, and E 9-1-1 service. Whether a service is a “through service” is determined on a case-by-case basis. Statutory/Other Authority: ORS 183 & 759 Statutes/Other Implemented: ORS 759.220 History: PUC 3-1998, f. & cert. ef. 2-24-98
860-022-0005 Tariff Specifications for Energy Utilities and Large Telecommunications Utilities (1) Form and style of tariffs: (a) Each energy or large telecommunications utility must designate the initial tariff as PUC Oregon No. 1, and designate successive tariffs with the next number in consecutive numerical order. Supplemental information not otherwise provided by the tariff must be inserted in the most appropriate location and denoted by the previous sheet numbers plus a letter, for example, 3A, 3B, etc. Revisions to tariffs must be denoted by 1st Revised Sheet No. 3, 2nd Revised Sheet No. 3, etc.; (b) The title page should be uniform. Rates, rules, and regulations must be written only on one side of a sheet. If a single sheet is insufficient, two or more pages should be used; and (c) Separate tariffs must be filed for electric, telecommunications, telegraph, gas, heat, or for any other service entered. (2) Size of tariffs and copies required: an (a) Tariffs and supplements thereto must be prepared using a readable font that, when printed, will fit on an 8-1/2 x 11 inch page; and (b) Energy and large telecommunication utilities must file with the Commission an original of each tariff, rate schedule, revision, or supplement in electronic form as required in OAR 860-001-0170. The advice letter accompanying the tariffs must bear the signature of the issuing officer or utility representative. The tariffs do not require a signature. Statutory/Other Authority: ORS 183, 756 & 757 Statutes/Other Implemented: ORS 757.205 History: PUC 1-2015, f. & cert. ef. 3-3-15 PUC 18-2004, f. & cert. ef. 12-30-04 PUC 16-2001, f. & cert. ef. 6-21-01 PUC 9-1998, f. & cert. ef. 4-28-98 PUC 8-1995, f. & cert. ef. 8-30-95 (Order No. 95-858) PUC 15-1987, f. & ef. 12-3-87 (Order No. 87-1185) PUC 176, f. 11-17-76, ef. 12-1-76 (Order No. 76-806) PUC 164, f. 4-18-74, ef. 5-11-74 (Order No. 74-307)
860-022-0010 Tariff Contents for Energy Utilities and Large Telecommunications Utilities (1) The tariffs of each energy utility and large telecommunications utility must explicitly state the utility rates and charges for each class of service rendered, designating the area or district to which they apply. (2) The energy or large telecommunications utility’s rules and regulations that in any manner affect the rates charged or to be charged or define the extent or character of the service to be given shall be included with each tariff. Statutory/Other Authority: ORS 183, 756, 757 & 759 Statutes/Other Implemented: ORS 757.205 & 759.175 History: PUC 16-2001, f. & cert. ef. 6-21-01 PUC 9-1998, f. & cert. ef. 4-28-98 PUC 164, f. 4-18-74, ef. 5-11-74 (Order No. 74-307)
860-022-0015 Tariff Changes by Energy Utilities and Large Telecommunications Utilities Require 30 Days’ Notice to the Commission Except as hereinafter provided in this division, energy utilities and large telecommunications utilities must file with the Commission all tariffs, rate schedules, or supplements thereto containing any change in rates, tolls, charges, rules, or regulations at least 30 days before the effective date of such changes. The Commission will reject tariffs or schedules not conforming with the rules in this division. Statutory/Other Authority: ORS 183, 756, 757 & 759 Statutes/Other Implemented: ORS 757.007, 757.220 & 759.190 History: PUC 18-2004, f. & cert. ef. 12-30-04 PUC 16-2001, f. & cert. ef. 6-21-01 PUC 9-1998, f. & cert. ef. 4-28-98 PUC 176, f. 11-17-76, ef. 12-1-76 (Order No. 76-806) PUC 164, f. 4-18-74, ef. 5-11-74 (Order No. 74-307)
860-022-0019 General Rate Revisions (1) Any utility filing new or revised tariff schedules that constitute a general rate revision must include supporting testimony and exhibits, work papers, and an executive summary. A general rate revision is a filing by a utility that affects all or most of the utility's rate schedules. The term "general rate revision" does not include the exclusions in OAR 860-022-0017(1). The executive summary must contain an exhibit showing in summary form the following information: (a) The dollar amount of total revenues that would be collected under the proposed rates; (b) The dollar amount of revenue change requested, total revenues, and revenues net of any credits from federal agencies; (c) The percentage change in revenues requested, total revenues, and revenues net of any credits from federal agencies; (d) The test period; (e) The requested return on capital and return on equity; (f) The rate base proposed in the filing; (g) The results of operations before and after the proposed rate change; and (h) The proposed effect of the rate change on each class of customers. (2) The initial filing of a general rate revision must contain the following: (a) All information required by the most recent version of the Standard Data Requests for Energy Rate Cases, available at http://www.puc.state.or.us including tax-related information; and (b) A motion for a general protective order or modified protective order under OAR 860-001-0080, if necessary for the release of information under sections (1)(a) through (g), and (2)(a) of this rule. (3) Telecommunications utilities partially exempt from regulation under ORS 759.040 must file tariffs as specified in OAR 860-034-0300. Statutory/Other Authority: ORS 756.040 & 756.060 Statutes/Other Implemented: ORS 756.040, 757.205 & 759.175 History: PUC 4-2012, f. & cert. ef. 4-17-12 Renumbered from 860-013-0075, PUC 5-2010, f. & cert. ef. 10-22-10 PUC 18-2004, f. & cert. ef. 12-30-04 PUC 3-2002, f. & cert. ef. 2-5-02 PUC 12-1999, f. & cert. ef. 11-18-99 PUC 15-1997, f. & cert. ef. 11-20-97 PUC 10-1994, f. & cert. ef 7-21-94 (Order No. 94-1127) PUC 1-1985, f. & ef. 2-1-85 (Order No. 85-075)
860-022-0020 Applications to Make Tariffs or Rate Schedules Effective on Less Than Statutory Notice An energy or large telecommunications utility seeking authority to make tariffs or rate schedules effective on less than statutory notice must use application forms approved by the Commission. [ED. NOTE: Forms referenced are available from the agency.] Statutory/Other Authority: ORS 183, 756, 757 & 759 Statutes/Other Implemented: ORS 757.220 & 759.190 History: PUC 18-2004, f. & cert. ef. 12-30-04 PUC 16-2001, f. & cert. ef. 6-21-01 PUC 164, f. 4-18-74, ef. 5-11-74 (Order No. 74-307)
860-022-0025 Requirements for Filing Tariffs or Schedules Changing Rates (1) An energy or large telecommunications utility may make tariff changes by filing an entirely new tariff or by filing revised sheets which shall refer to the tariff sheets on file. Additions to the tariff on file may be made by filing additional sheets. (2) Each energy or large telecommunications utility filing tariffs or schedules changing existing tariffs or schedules shall submit therewith the following information: (a) A statement plainly indicating the increase, decrease, or other change thereby made in existing rates, charges, tolls, or rules and regulations; (b) A statement setting forth the number of customers affected by the proposed change and the resulting change in annual revenue; and (c) A detailed statement setting forth the reasons or grounds relied upon in support of the proposed change. Statutory/Other Authority: ORS 183, 756, 757 & 759 Statutes/Other Implemented: ORS 757.205, 757.061 & 759.175 History: PUC 16-2001, f. & cert. ef. 6-21-01 PUC 9-1998, f. & cert. ef. 4-28-98 PUC 164, f. 4-18-74, ef. 5-11-74 (Order No. 74-307)
860-022-0026 Requests to Abandon, Exempt from Regulation, or Price-List Regulated Telecommunications Services A large telecommunications utility is subject to the requirements set forth in OAR 860-032-0020, 860-032-0023, 860-032-0025, and 860-032-0035. Statutory/Other Authority: ORS 183, 756 & 759 Statutes/Other Implemented: ORS 756.040, 759.020, 759.030, 759.035, 759.050, 759.190 & 759.195 History: PUC 15-2001, f. & cert. ef. 6-21-01
860-022-0030 Requirements for Filing Tariffs or Schedules Naming Increased Rates (1) Each energy or large telecommunications utility filing tariffs or schedules which name increased rates shall submit therewith, in addition to requirements of OAR 860-022-0025, the following information: (a) A statement setting forth for each separate schedule the total number of customers affected, the total annual revenue derived under the existing schedule, and the amount of estimated revenue which will be derived from applying the proposed schedule; (b) A statement setting forth for each separate schedule the average monthly use and resulting bills under both the existing rates and the proposed rates for characteristic customers, which will fairly represent the application of the proposed tariff or schedules; and (c) A detailed statement setting forth the reasons or grounds relied upon in support of the proposed increase. (2) Additional information from the energy or large telecommunications may be required to be filed either before the Commission’s acceptance of the tendered filing or at any stage in the proceeding. Statutory/Other Authority: ORS 183, 756, 757 & 759 Statutes/Other Implemented: ORS 757.205 & 759.175 History: PUC 16-2001, f. & cert. ef. 6-21-01 PUC 9-1998, f. & cert. ef. 4-28-98 PUC 164, f. 4-18-74, ef. 5-11-74 (Order No. 74-307)
860-022-0032 Tariff Changes Effective With Service Rendered by an Energy or Large Telecommunications Utility An energy or large telecommunications utility shall make all tariff changes applicable with service rendered on and after the effective date of the changes, unless the Commission by order provides otherwise. As used in this rule, "service rendered" means units of energy consumed, toll calls connected, basic service provided, or likewise as the context requires Statutory/Other Authority: ORS 183, 756, 757 & 759 Statutes/Other Implemented: ORS 757.007, 757.220 & 759.190 History: PUC 16-2001, f. & cert. ef. 6-21-01 PUC 13-1997, f. & cert. ef. 11-12-97 PUC 176, f. 11-17-76, ef. 12-1-76 (Order No. 76-806)
860-022-0035 Special Contracts (1) Energy and telecommunications utilities within Oregon entering into special contracts with certain customers prescribing and providing rates, services, and practices not covered by or permitted in the general tariffs, schedules, and rules filed by such utilities are in legal effect tariffs and are subject to supervision, regulation, and control as such. (2) All special agreements designating service to be furnished at rates other than those shown in tariffs now on file in the Commission’s office shall be classified as rate schedules. True and certified copies shall be filed subject to review and approval pursuant to the requirements of OARs 860-022-0005 through 860-022-0030. Statutory/Other Authority: ORS 183, 756 & 757 Statutes/Other Implemented: ORS 757.007 & 759.250 History: PUC 16-2001, f. & cert. ef. 6-21-01 PUC 9-1998, f. & cert. ef. 4-28-98 PUC 164, f. 4-18-74, ef. 5-11-74 (Order No. 74-307)
860-022-0038 Notice to Interested Persons of Tariffs Filed Under ORS 757.205 or 759.175 (1) This rule applies to any tariff filed by an energy utility under ORS 757.205 or by a telecommunications utility under ORS 759.175. (2) Any person who requests of the Commission, in writing, to be notified of utility tariff filings covered under section (1) of this rule must be included on a notice list. (3) The Commission must notify all persons on the notice list referred to in section (2) of this rule of any applicable tariff filing. The notice will be given within ten days of any tariff filing under section (1) of this rule that complies with OARs 860-022-0025 through 860-022-0035. (4) The Commission may periodically delete persons’ names from the notice list who do not demonstrate a continued interest in receiving the notices in section (2) of this rule. No person’s name may be deleted from the list without 20 days’ notice before deletion. (5) The notice must include the following information: (a) Name of the filing utility; (b) Subject; (c) Advice number; (d) Filing date; (e) Effective date; (f) Date of the public meeting when the tariff will be considered (when the information is available); (g) Customer classes affected, if readily ascertainable from the utility’s advice letter; and (h) Whether the tariff schedule is primarily related to price competition or a service alternative, if readily ascertainable from the utility’s advice letter. Statutory/Other Authority: ORS 183, 756, 757 & 759 Statutes/Other Implemented: ORS 757.205, 757.230, 759.175 & 759.210 History: PUC 18-2004, f. & cert. ef. 12-30-04 PUC 16-2001, f. & cert. ef. 6-21-01 PUC 9-1998, f. & cert. ef. 4-28-98 PUC 12-1997, f. & cert. ef. 10-30-97 PUC 16-1988, f. & cert. ef. 10-21-88 (Order No. 88-1216)