309-045-0500 Temporary rule language in effect until 04/06/2026. Standards of Services Provided (1) Agency with Choice services must be provided in accordance with the Authority’s approved person-centered service plan and implemented as directed by the individual or the individual’s authorized representative. (2) The Agency with Choice licensee, administrator, or administrator's designee, in collaboration with the individual or the individual’s authorized representative, must develop a plan that includes: (a) The schedule for the provision of services specifying the total number of hours to be provided per month based on the Authority’s authorized hours; (b) The days of the week services will be provided; (c) The services to be provided, specifying the tasks to be conducted; and (d) Other pertinent information about the individual's needs in relation to the services to be provided to ensure the provision of safe and appropriate service delivery. (3) The Agency with Choice plan must include a list of individuals participating in the development of the plan and must be signed and dated when it is complete. (4) The licensee, administrator, or administrator’s designee must review the individual's self-directed plan with each direct support worker before the initial delivery of individual services. (a) Each direct support worker providing Agency with Choice services to the individual must confirm the plan was reviewed prior to providing individual services. (b) The date of the review, the signature or a unique electronic identifier such as an individual’s log-in and password into a computer program or an electronic stamp of the licensee, administrator, or administrator's designee, and each direct support worker must be documented in the individual’s record. (5) An individual or an individual’s authorized representative may request changes provided the changes do not require modifications to the individual’s person-centered service plan that would result in a change of authorized hours. All requested changes must be reviewed and approved by the individual or the individual’s authorized representative and the Agency with Choice. All changes must be communicated to the assigned direct support workers, either by phone or electronic means. All communications must be documented in the appropriate individual and personnel records. (6) If an individual experiences a significant change of condition, the Agency with Choice must notify the service coordinator, direct support workers and the individual’s authorized representative if applicable. The change of condition and all communications must be documented in the appropriate individual and personnel records. (7) An Agency with Choice must maintain the original and all updated plans in the individual's record. Complete and legible copies of the plans must be provided to the service coordinator and the individual or individual’s authorized representative. (8) The Agency with Choice must ensure the individual or the individual’s authorized representative is notified of any changes in the delivery of the Agency with Choice Services, as applicable, such as if the direct support worker is unavailable to cover scheduled hours or shifts. Documentation of such notification must be maintained in the individual’s record. Statutory/Other Authority: ORS 413.042, Oregon Law 2024, Chapter 37 & HB 4129 (2024) Statutes/Other Implemented: Oregon Law 2024, Chapter 37 History: BHS 23-2025, temporary adopt filed 10/09/2025, effective 10/09/2025 through 04/06/2026