735-010-0110 Customer Record for Persons (1) DMV shall maintain, as part of a customer record, information identifying a person including, but not limited to, the name, residence address and customer number. DMV shall maintain only one customer record per person, except as provided in this section. DMV may have more than one customer record for an individual, if, for example: (a) Information the applicant provided when conducting business with DMV is insufficient to either locate an existing customer record for that individual or confirm the applicant is the same individual covered by an existing customer record; or (b) Vehicle records existing prior to DMV’s establishment of customer records contain insufficient information to connect that vehicle record to an individual’s driving record or driver license, driver permit or identification card record. (2) If an individual has no existing customer record or DMV is unable to locate a driving record, DMV shall create a customer record and shall assign the individual a customer number when the individual conducts business with DMV or when Oregon law requires the Department of Transportation to maintain a record. If the individual has been issued an Oregon driver license, driver permit or identification card, DMV shall use the number assigned to that document as the customer number. (3) In accordance with ORS 802.200(9), DMV shall maintain a driving record on: (a) Every person who is granted driving privileges under a driver license, driver permit, or a statutory grant of driving privileges under ORS 807.020; (b) Every person whose driving privileges have been suspended, revoked, or canceled under the Oregon Vehicle Code; (c) Every person who has filed a collision report under ORS 811.725 or 811.730; and (d) Every person who is required to provide future responsibility filings under ORS 806.200, 806.230, 806.240, 809.415 or 809.417. (4) DMV shall record on the non-employment driving record a conviction for any: (a) Traffic crime; (b) A crime that involves the operation of a motor vehicle if that offense results in the suspension or revocation of driving privileges; (c) A traffic violation that leads to a suspension of driving privileges; and (d) An offense described in OAR 735-064-0220. (5) DMV shall record on the employment driving record any conviction described in section (4) of this rule, unless otherwise prohibited by ORS 802.200. (6) At the time DMV issues to a person an Oregon driving privilege or identification card, the driver history record received by DMV from another jurisdiction shall become part of the person’s driving record in this state. Any convictions from the other jurisdiction’s driving record will be transferred to the person’s Oregon driving record using the AAMVAnet Code Dictionary (ACD) code. (7) When DMV receives a driver history record from another jurisdiction and the person does not hold an Oregon identification card or Oregon driving privileges, DMV will review the driver record to determine if the person is domiciled in Oregon. If DMV determines the person is domiciled in Oregon, Oregon becomes the state of record and DMV shall include the driver history record received from the other jurisdiction as part of the person’s driver record in this state. Any convictions from the other jurisdiction’s driver history record will be transferred to the person’s Oregon driver record using the AAMVAnet Code Dictionary (ACD) code. (8) DMV may request or receive driver history records from other jurisdictions for use in Oregon when: (a) The person applies for driving privileges or an identification card in Oregon; or (b) The person does not hold Oregon driving privileges or an Oregon identification card, but DMV determines that Oregon is to be the state of record. (9) DMV may use the driver history record information received from other jurisdictions, as described in sections (6), (7) and (8) of this rule, for any purpose authorized by law, unless otherwise specified in the applicable law. Statutory/Other Authority: ORS 184.619, 802.010 & 802.200 Statutes/Other Implemented: ORS 802.200, 802.260, 803.220, 807.050, 807.420, 807.560 & 821.080 History: DMV 15-2025, amend filed 11/13/2025, effective 01/01/2026 DMV 32-2024, amend filed 12/04/2024, effective 01/01/2025 DMV 26-2019, amend filed 12/17/2019, effective 01/01/2020 DMV 6-1999, f. & cert. ef. 12-17-99