Case Name: Cindy CARTER and Piper-Morgan Associates, Individually and d/b/a AEI Professional Temporaries, and Administrative Exchange, Inc., Individually and d/b/a AEI Professional Temporaries, Appellants/Cross-Appellees, v. STEVERSON & COMPANY, INC., Individually and/or d/b/a Steverson Staffing Services, Appellees/Cross-Appellants
Court: Texas Courts of Appeals
Jurisdiction: Texas
Decision Date: 2003-03-06
Citations: 106 S.W.3d 161
Docket Number: No. 01-02-00366-CV
Parties: Cindy CARTER and Piper-Morgan Associates, Individually and d/b/a AEI Professional Temporaries, and Administrative Exchange, Inc., Individually and d/b/a AEI Professional Temporaries, Appellants/Cross-Appellees, v. STEVERSON & COMPANY, INC., Individually and/or d/b/a Steverson Staffing Services, Appellees/Cross-Appellants.
Judges: Panel consists of Justices TAFT, KEYES, and HIGLEY.
Reporter: South Western Reporter Third Series
Volume: 106
Pages: 161–169

Head Matter:
Cindy CARTER and Piper-Morgan Associates, Individually and d/b/a AEI Professional Temporaries, and Administrative Exchange, Inc., Individually and d/b/a AEI Professional Temporaries, Appellants/Cross-Appellees, v. STEVERSON & COMPANY, INC., Individually and/or d/b/a Steverson Staffing Services, Appellees/Cross-Appellants.
No. 01-02-00366-CV.
Court of Appeals of Texas, Houston (1st Dist.).
March 6, 2003.
Robert B. Dubose, Cook & Roach, LLP, Houston, for Appellants.
Pascal Paul Piazza, Maurice Bresenhan Jr., Zukowski & Bresenhan, L.L.P., Houston, for Appellees.
Panel consists of Justices TAFT, KEYES, and HIGLEY.

Opinion:
OPINION
EVELYN V. KEYES, Justice.
This is an appeal from a jury verdict rendered for plaintiffs/appellees/cross-ap-pellants, Steverson & Company, Inc., individually and/or d/b/a Steverson Staffing Services (Steverson), on various breach of contract claims against Cindy Carter and Piper-Morgan Associates, Individually and d/b/a AEI Professional Temporaries, and Administrative Exchange, Inc., individually and d/b/a AEI Professional Temporaries, defendants/appellants/cross-appellees (the Carter defendants). We are asked by the Carter defendants to determine whether the evidence was legally and factually sufficient to support the jury's damage award. We are asked by Steverson to determine whether the trial court erred in granting a remittitur reducing the damage award. We affirm the final judgment. We reverse the order of remittitur and reform the judgment to reflect the damages as awarded by the jury.
Factual & Procedural Background
Steverson has been in the personnel placement business since 1979, specializing in supplying temporary, temporary-to-permanent, and permanent placements of administrative personnel with a variety of companies. Tommie Steverson, the company's founder, testified that the company has developed an extensive, unique data base crucial to its success in a crowded, competitive market. Carter was originally hired as a receptionist, then was promoted to the position of staffing coordinator. As a staffing coordinator, she worked as a member of a team of outside salespersons and other staffing coordinators. Her primary duties involved searching the database for suitable candidates to match to available vacancies, closing each deal, and maintaining an ongoing working relationship with the contact person at each company to ensure its satisfaction with Stever-son placements. Steverson testified that it took a significant amount of time and effort to develop the contact persons at each company with whom Steverson does business and that Carter was introduced to these contact persons by virtue of her employment at Steverson. Carter acknowledged the immense value of the database and of the contacts she made while at Steverson. Carter signed an agreement containing covenants of non-disclosure, non-contact, non-solicitation, and non-competition. In sum, Steverson expected Carter — should she leave the firm — to refrain for one year from working with applicants or companies she had become familiar with because of her work at Steverson. Carter testified that she did not consider herself bound by that agreement, but never disclosed that belief to Steverson.
Carter contributed a great deal to the success of her team, and helped to earn Steverson millions of dollars. However, because of an incident in which Carter apparently blamed another team member for difficulties Steverson was experiencing with one of its companies, Steverson fired Carter. About two weeks later, Carter was hired by Piper-Morgan/AEI to make administrative placements. Before hiring Carter, Piper-Morgan and AEI had never made administrative placements. Carter immediately began placing employees she had met while at Steverson with companies she had worked with while at Stever-son. Steverson contacted the Carter defendants and asked them to stop this practice. When they refused, Steverson filed suit.
In 2000, Steverson sued the Carter defendants for injunctive and declaratory relief, breach of contract, breach of fiduciary duty, violation of the Texas Personnel Placement Act (TPPA), misappropriation of trade secrets, fraud, and tortious interference with contract. The company sought actual and exemplary damages plus attorney's fees. The jury found for Stev-erson on its causes of action for breach of contract, breach of fiduciary duty, violation of the TPPA, misappropriation of trade secrets, and fraud. The jury awarded actual damages of $50,000 each against Piper-Morgan and AEI, and $10,000 against Carter. The actual damage amounts were then trebled, in accordance with the penalty provision in the TPPA. Thus, the total amount of damages assessed against Piper-Morgan and AEI came to $150,000 each, and the amount of damages assessed against Carter totaled $30,000. In addition, Steverson recovered attorney's fees of $107,548.75 for trial with additional amounts awarded in the event of appeals.
Steverson moved for judgment on the verdict; the Carter defendants moved for judgment notwithstanding the verdict (JNOV) or for new trial. In July 2001, the trial court overruled the motions for JNOV and new trial and rendered judgment on the verdict. The Carter defendants moved a second time for new trial and also moved for remittitur. In October 2001, the trial court vacated its final judgment and signed an order of remittitur. In January 2002, the trial court vacated the original remittitur order; it subsequently rendered final judgment and signed a new remittitur order. The Carter defendants challenge only the sufficiency of the evidence supporting the jury's damage award. Stever-son cross-appeals the remittitur order.
Sufficiency of the Evidence
The jury found that Carter breached her fiduciary duty to Steverson and violated the non-disclosure, non-solicitation, non-contact, and non-competition provisions of her contract. The jury also found that all of the Carter defendants knowingly disclosed confidential Steverson information and misappropriated Steverson trade secrets. It further found that Carter committed fraud against Steverson and that Piper-Morgan and AEI benefitted from her fraudulent conduct.
By not challenging the jury's findings on these issues, the Carter defendants have conceded their wrongful conduct. In two issues on appeal, they challenge only the legal and factual sufficiency of the evidence to support the jury's answer to question 11:
What sum of money, if any, if paid now in cash would fairly and reasonably compensate Steverson for the damages it sustained, if any, that were proximately caused by the conduct that you found in your answers to Question Nos. 2, 6, 7(A), 8, 9, or 10?
Consider the following elements of damages, if any, and none other:
a. the placement fees lost by Stever-son for any temporary, temp-to-hire and direct hire placement made by Carter while employed at Piper-Morgan or AEI to a customer that Carter learned about at Steverson
b. the placement fees lost by Stever-son for any temporary, temp-to-hire and direct hire placement made by Carter while employed at Piper-Morgan or AEI of an applicant that Carter learned about at Steverson
As noted earlier, the jury answered $10,000 for Carter and $50,000 each for Piper-Morgan and AEI.
The Carter defendants argue that there is no reasonably certain evidence that Steverson would have made the same personnel placements that were made by Piper-Morgan and AEI; they further contend that Steverson was required to provide such evidence to recover lost profits. Steverson, in contrast, describes the damages not merely as recovery of lost profits, but also as restitutionary recovery — disgorgement by the Carter defendants of wrongfully acquired profits — designed to prevent the Carter defendants from bene-fitting from their wrongful conduct as well as compensating Steverson.
To recover lost profits damages, a plaintiff must show the amount of the loss by competent evidence with reasonable certainty. Szczepanik v. First S. Trust Co., 883 S.W.2d 648, 649 (Tex.1994). The jury was instructed to consider only those placement fees generated from the placement of former Steverson applicants with former Steverson companies. Our reading of jury question 11 persuades us that it invoked a lost profits measure of damages, and did not ask the jury to award restitutionary damages. Thus, we must determine whether the evidence was sufficient to support the lost profits measure of damages.
Lost profit estimates must be based on objective facts, figures, or data from which the lost profits may be ascertained. Helena Chem. Co. v. Wilkins, 47 S.W.3d 486, 505 (Tex.2001). Lost profits damages may not be based on evidence that is speculative, uncertain, contingent, or hypothetical. See Szczepanik, 883 S.W.2d at 650; S.W. Battery Corp. v. Owen, 131 Tex. 423, 115 S.W.2d 1097, 1099 (1938). Because lost profits may be difficult to ascertain, courts have held in a variety of situations that lost profits could not be recovered because there was no evidence to show a plaintiff would have retained a customer or been awarded a project. See Formosa Plastics Corp. USA v. Presidio Eng'rs & Contractors, 960 S.W.2d 41, 50 (Tex.1998) (holding there was no evidence that plaintiff would have obtained contract had its bid been lower); Szczepanik, 883 S.W.2d at 650 (holding there was no evidence that plaintiff could have retained accounts for any period of time because account holders could transfer accounts at will); Miller v. Bank of Commerce, 387 S.W.2d 691, 692 (Tex.Civ.App.-Fort Worth 1965, no writ) (holding that, because it was not certain creditor's effort to collect debt would have been successful, there was no evidence of damages).
Here, the Carter defendants argue that the evidence — as in Szczepanik, Formosa Plastics and Miller— does not establish that the same prospective employers or employees would have sought the same placements through Steverson, or that Steverson would have made the same profits. Thus, they contend that the amount of damages was not shown by competent evidence with reasonable certainty. Stever-son contends that the amount of damages was explicitly based on an analysis of the placement fees garnered by the Carter defendants.
Standards of Review
When this Court reviews legal sufficiency, we consider only the evidence and inferences that tend to support the award of damages and disregard all evidence and inferences to the contrary. Merrell Dow Pharms., Inc. v. Havner, 953 S.W.2d 706, 711 (Tex.1997). When we review factual sufficiency, we consider and weigh all of the evidence and will set aside the verdict only if it is so against the great weight and preponderance of the evidence that it is clearly wrong and unjust. Cain v. Bain, 709 S.W.2d 175, 176 (Tex.1986). What constitutes "reasonably certain" evidence of lost profits is a fact-intensive determination. Szczepanik, 883 S.W.2d at 650. Whether evidence is speculative or reasonably certain is a factual issue within the exclusive province of the jury to determine. Vingcard A.S. v. Merrimac Hospitality Sys., Inc., 59 S.W.3d 847, 863 (Tex.App.-Fort Worth 2001, pet. denied). Reasonably certain lost profits may be proved by relying on such factors as (1) the experience of the business principals; (2) the nature of the business; (3) the nature of the market; (4) the nature of the client base; (5) the sales force; (6) the marketing plan; and (7) the company's track record of sales. Id. at 864. The jury is the sole judge of the credibility of the witnesses and the weight to be given their testimony. Id. This Court cannot substitute its judgment or opinion for that of the jury. Id.
Evidence Before the Jury
We review the legal and factual sufficiency of the evidence together, and set out all of the relevant evidence, both favorable and unfavorable to the award of damages. The record reflects that the following evidence was before the jury:
• there are between 800 and 1,000 personnel placement agencies in Houston;
• it is common for employees and employers to use multiple placement agencies;
• Steverson did not have exclusive contracts with any of its applicants or companies;
• Steverson's database was unique and contained confidential information and trade secrets;
• Steverson developed numerous customer contacts and had access to companies not easy to access;
• Through her employment at Stever-son, Carter became familiar with these customer contacts and companies;
• Carter knew the specifications, preferences and history of each company and the strengths and track record of each applicant with whom she worked;
• Piper-Morgan and AEI made no administrative placements before hiring Carter;
• Piper-Morgan and AEI did not have any files or information concerning the companies or applicants Carter placed;
• Carter actively solicited business from her former applicants and companies; she placed applicants she had cultivated while at Steverson — specifically, Evelyn Williams, Jan Pollack, Evelyn Hardin, Amanda Riley, Sheri Kelly, Maxine Bethman, Memery Hughes, Margaret Balsamello, Susie Fowler, Laurie Otero, Rebecca Carroll, Jasmine Viehe, Evelyn Rider, Felicia Luna, Kim Muckelroy, Christina Argots, Naomi Hardy, Alsena Brooks, Laurie Davila, Diane Mauricio, Ann Watson, Deborah Thrash, Debra Benavides, and Kathy Williamson — at companies with whom she worked while at Steverson — specifically, Schlumber-ger, Geoquest, Coast energy, EVCI, PGS Tensor, Champion Technologies, Sanko America, and Kay Enterprises;
• Jan Pollack, one of the named applicants, worked at Sanko America, one of the named companies; she ended her placement through Steverson on a Friday afternoon and began her placement through Piper-Morgan on Monday morning, working at the same job in the same company;
• Steverson had "first call" status with Geoquest and a virtual 100% fill ratio with Schlumberger;
• Before hiring Carter, Piper-Morgan and AEI had never placed any of these named applicants at any job nor had they placed any applicants at any of the named companies;
• None of the applicants testified they would have sought these particular placements through Steverson had they not obtained them through Piper-Morgan or AEI;
• No one from any of these companies testified they would have used Steverson to make these particular placements, had they not used Piper-Morgan or AEI;
• By virtue of her position at Steverson, Carter knew precisely how much each applicant was paid and how much each company was billed for the applicant's services;
• Piper-Morgan and AEI consistently paid these applicants slightly more than they had been paid by Steverson, and charged each company slightly less than it had been charged by Steverson.
After considering this evidence, the jury could reasonably have concluded that Stev-erson would have placed these specific applicants at the jobs they obtained at these specific companies had Carter not made the placements, and awarded damages as a result of that conclusion. We hold that there is legally and factually sufficient evidence to support the jury's verdict, and that its verdict is not so contrary to the great weight and preponderance of the evidence as to be clearly unjust.
We overrule appellants' first and second issues.
Remittitur
In its cross-appeal, Steverson contends that the trial court granted a remit-titur order "not warranted in law or in fact." Thus, it contends that the court erred in reducing Steverson's damage awards. The jury awarded actual damages of $50,000 each against Piper-Morgan and AEI, and $10,000 against Carter. These amounts were trebled, which resulted in damage awards against Piper-Morgan and AEI of $150,000 each, and an award of $30,000 against Carter.
In its order granting the Carter defendants' motion for remittitur, the trial court reduced the total amount of damages awarded against Piper-Morgan' to $126,651, reduced the total amount of damages awarded against AEI to $15,561, and reduced the total amount of damages awarded against Carter to one cent. The order contains no reasons for the remitti-tur, only noting it found the motion for remittitur "meritorious." In their motion for remittitur, the Carter defendants argued that Piper-Morgan should have been found liable only for permanent placements, AEI only for temporary placements, and Carter for neither. The Carter defendants did not make such a distinction during the trial on the merits; rather, it was clear that the companies essentially operate as one entity. Thus, this was not a proper basis for remittitur.
In addition, the Carter defendants argued that there is no evidence of the actual hours worked by the applicants in many of these placements, and that damages should only be awarded for those placements in which the hours worked were specifically identified in Steverson's exhibit 26, a series of pages recording the work history of the applicants identified by plaintiffs as its former clients. Evidently the trial court agreed, because it reduced the amount of actual damages awarded to solely those amounts reflected in exhibit 26.
We review a trial court's order of remittitur under a factual sufficiency standard. Rose v. Doctors Hosp., 801 S.W.2d 841, 847 (Tex.1990). Evidence is factually insufficient if it is so against the great weight and preponderance of the evidence as to be manifestly unjust. Cain, 709 S.W.2d at 176. Here, in evaluating whether the evidence is factually sufficient, our inquiry is twofold. First, we must determine whether damages may reasonably be awarded when an employee earns an hourly rate of pay, the start and end dates are known, and the assumption is a 40-hour work week, but there is no written documentation in the record of the actual number of hours worked each week by each employee during his or her placement. Second, we must determine if Steverson's calculation of lost profits is based on objective facts, figures, and data. See Helena Chem Co., 47 S.W.3d at 505.
Evidence of Actual Hours Worked by Applicants
The Carter defendants contend that Steverson simply guessed at the total hours each employee worked, and that this cannot serve as evidence because it is too speculative. Mike LeJeune, a Steverson director and accountant, reviewed 35 boxes of records to ascertain damages. The record contains written evidence and testimony in addition to exhibits 26 and 27 regarding the basis of LeJeune's calculation of lost placement fees. Nevertheless, relying on Clary Corp. v. Smith, 949 S.W.2d 452, 470 (Tex.App-Fort Worth 1997, pet. denied), and Small v. Baker, 605 S.W.2d 401, 403 (Tex.Civ.App.-Beaumont 1980, no writ), the Carter defendants assert that when a damages model is based on an hourly fee, Texas courts require evidence of the actual number of hours worked. We find these cases distinguishable. Both Clary and Small addressed the issue of the reasonableness of attorney's fees. Without knowing the number of hours the attorney or paralegal worked, the courts could not evaluate the reasonableness of the fees. Here, in contrast, the assumption that the applicants worked a 40-hour week in their full-time positions was not unreasonable. The Carter defendants offered no controverting calculation of damages or any evidence to show these applicants worked less than 40 hours per week, even though they possessed the invoices from which they could have shown this. Moreover, there is no authority to suggest that when there is a written record of a start and end date, but the actual hours are not set out, that the default is zero hours. Accordingly, we hold that Stever-son's assumption of a 40-hour work week for full-time employees in its calculation of damages was reasonable, and that it was not required to provide documentation of the actual hours each employee worked.
Reasonably Certain Evidence of Lost Profits
Lost profits may be supported by evidence reviewed by a witness but not received into evidence. Holt Atherton Indus., Inc. v. Heine, 835 S.W.2d 80, 84 (Tex.1992). In addition to the records contained in plaintiffs exhibit 26, which documents the actual hours attributable to a number of the placements made, LeJeune reviewed 35 boxes of records during discovery, prepared an accounting of the names, places worked, start dates, end dates, and hourly rates of pay that is set out in plaintiffs exhibit 27. Steverson testified that his calculations were based on all of the evidence he reviewed; exhibit 27 shows a total of $136,404 in lost placement fees.
Because this calculation was based on objective data, was not objected to by the Carter defendants, and was not controverted at trial, we conclude the evidence was factually sufficient to support the full amount of the jury's damage awards. Therefore, we hold that the trial court erred in ordering a remittitur.
We sustain cross-appellant's issue.
We affirm the trial court's judgment on the verdict.
We vacate the trial court's order of re-mittitur.
. See Tex.Rev.Civ. Stat. Ann. art. 522la-7 (Vernon Supp.2003).
. See id., § 6a.