Case Name: Michael O'BRIEN, Respondent, v. B.L.C. INSURANCE COMPANY, Appellant
Court: Supreme Court of Missouri
Jurisdiction: Missouri
Decision Date: 1989-03-14
Citations: 768 S.W.2d 64
Docket Number: No. 71086
Parties: Michael O’BRIEN, Respondent, v. B.L.C. INSURANCE COMPANY, Appellant.
Judges: BILLINGS, C.J., and RENDLEN and HIGGINS, JJ., concur.
Reporter: South Western Reporter Second Series
Volume: 768
Pages: 64–76

Head Matter:
Michael O’BRIEN, Respondent, v. B.L.C. INSURANCE COMPANY, Appellant.
No. 71086.
Supreme Court of Missouri, En Banc.
March 14, 1989.
As Modified on Denial of Rehearing April 18, 1989.
James H. Ensz, Kansas City, for appellant.
James F. Ralls, Jr., William M. Quitmeier, Daryl Bredemeier, Kansas City, for respondent.

Opinion:
BLACKMAR, Judge.
This case is concerned with our important policy statutes involving transfer of title to motor vehicles (§ 301.210, RSMo 1978 ), odometer fraud (§§ 407.510 — 407.-555, RSMo 1978 ), and salvage titles (§§ 301.217 and 301.227, RSMo Supp. 1979 ).
On August 13, 1982, a Corvette owned by Beverly Scheerer was inundated by a flash flood, with the water level rising above the dashboard. Following inspection by Ben Hicks Chevrolet the defendant insurer's adjuster, Bob Eisenreich, undertook to settle with Scheerer for a total loss. The insurer, in the usual course of business, would sell a salvage vehicle to a salvage company for 20% of its value, which in this case would be $2200, but this particular vehicle was sold to defendant Ronald Wells, service manager for Hicks, for $5000.
In the consummation of the transaction with Wells several statutes were violated. The title was in the possession of a credit union which held a lien on the vehicle. Scheerer signed the title without having her signature acknowledged and failed to insert the odometer reading of 54,958 miles in the required space on the back (§ 407.-536, RSMo 1978 ). The insurer did not send the certificate to the Division of Motor Vehicles with the notation that it was a salvage vehicle, nor did it obtain a certificate in its own name prior to marketing the vehicle (§ 301.227, RSMo Supp.1979 ). It simply delivered the open title bearing Scheerer's signature to Wells, who paid the consideration agreed to.
Wells undertook the restoration of the vehicle. He changed jobs, becoming service manager of Bill Allen Chevrolet. Allen agreed to sell the Corvette "on consignment", and placed it on the company's used car lot. At some point the odometer had been rolled back so as to show 24,576 miles. The Corvette was then sold to the plaintiff for $11,500. The plaintiff was handed the certificate of title signed by Scheerer, with the odometer reading of 24,576 inserted and the acknowledgment completed by a notary public employed by Allen.
The plaintiff, complaining that the Corvette did not run well from the time he acquired it, filed suit against the insurer, Wells, and Allen. He settled with Allen before trial for $20,000. The jury returned a two-count verdict for the plaintiff against the insurer, assessing the damages for the flooding at $10,500 and for the odometer violation at $2,000. It also awarded punitive damages of $12,500 on the flooding count. The court eliminated all actual damages from the judgment on account of the settlement with Allen and entered judgment for $12,500 punitive damages, for $4,000 statutory treble damages for the odometer violation pursuant to § 407.545, RSMo 1978, and for $1,000 attorneys' fees pursuant to the same statute. Plaintiff and the insurer both appealed. The court of appeals affirmed on the plaintiff's appeal and reversed outright on the insurer's appeal, finding that the insurer's conduct, although in violation of several statutes, was not the proximate cause of the damage to plaintiff. We granted transfer because of the important policy considerations underlying the statutes, and now affirm all parts of the judgment except for the award of attorneys' fees, which we vacate and remand for further proceedings.
I. Defendant Insurer's Appeal
The defendant insurer launches a volley of arguments as to why the trial court should have directed a verdict in its favor. We deal with these seriatim.
a. Salvage Law Violations
The insurer concedes that its agents violated the salvage statutes in effect at the time of the sale to Wells, by failing to transmit the title to the Division of Motor Vehicles with an indication that the vehicle was a salvage vehicle (§ 301.227, RSMo Supp.1979 ) and by failing to obtain an affidavit from Wells stating that the vehicle was being acquired for salvage (§ 307.380.2, RSMo 1978 ). It argues that these omissions were not the proximate cause of any damage to the plaintiff.
It says that it did not know that Wells had any improper purpose of selling the vehicle to an unknowing purchaser, and that it could rely on his representation that he wanted it for his own use. It also observes that the vehicle could have been restored to over-the-road status if it passed a state inspection. The Corvette had been inspected by Allen before the sale to the plaintiff, in apparent conformity to the governing statutes. So, the insurer argues, the wrongdoing which caused the injury was solely attributable to Wells or Allen or both, and not to it.
We disagree. The situation as the jury might have viewed it was well summarized by the trial judge, in the following language:
There are several things in the Court's mind that indicates [sic] there has been intentional activity, not the least of which is the fact that double the normal salvage value was received from the buyer in return for which it appears he received a title that was open, the mileage was unlisted, and uncertified, and certainly that interpretation of the evidence would be one that would be viable to the jury and the inferences are to be drawn in favor of the Plaintiff....
The insurer's employees were quite familiar with the motor vehicle salvage statutes. Salvage operations were a part of their daily business. They nevertheless armed Wells with a certificate of title which enabled him to do the very thing the statutes prohibited, marketing the vehicle as an over-the-road vehicle without a salvage report to the Division of Motor Vehicles. The jury might believe that Wells wanted the certificate of title in the form submitted in order to carry out his scheme. The purchase price, well in excess of the salvage value, gives further indication that illicit marketing might be contemplated. It is not unreasonable, in the light of these circumstances, to charge the insurer with the consequences of the subsequent acts of Wells and Allen.
The fact that the vehicle subsequently passed inspection by Allen is not controlling. Because of Wells' position with Allen the jury might be suspicious of the inspection. It might also conclude that, had the insurer made it possible for Wells to obtain only a salvage title, revealing that the vehicle had been flooded, Allen would have declined to market the vehicle, or would have taken additional precautions during the inspection, or would have advised the purchaser that the vehicle had been flooded.
Williams v. Nuckolls, 644 S.W.2d 670 (Mo.App.1982), does not help the insurer very much. There an automobile dealer had sold a veteran used car without performing the statutory inspection. The purchaser drove the vehicle approximately five miles, at which point the brakes failed. The court held that the purchaser's evidence failed to show that there was a defect in the brakes at the time of sale, or that any defect could have been discovered in the course of an inspection. Here the jury could have concluded that the insurer's omissions were an essential part of the chain of events leading to the plaintiff's unwitting purchase.
b. Intervening Cause
The insurer next advances the hoary doctrine of intervening cause, both as to the salvage violation and the odometer violation, pointing out that the insurer had no part in the marketing of the Corvette or in the rollback of the odometer and suggesting that no damage would have occurred but for the willfully improper conduct of Wells and Allen. We disagree. If the insured's agents had not violated statutory requirements that were well known to them, Wells' scheme would have been much more difficult, and perhaps impossible, of accomplishment.
The discussion under Part I-a shows that compliance with the salvage title statutes very well might have prevented Wells and Allen from foisting a flood-damaged vehicle off on an unwitting purchaser. Had the insurer insisted that the correct mileage be shown on the certificate before making any delivery of it, the odometer fraud could not have been carried out. It avails the insurer nothing to argue that the salvage title statutes then in effect did not require odometer disclosure on a salvage vehicle. The insurer did not deal with Scheerer's certificate as a salvage title. It rather transferred a certificate in a manner appropriate only for sale of an over-the-road vehicle.
The failure to require Scheerer to acknowledge her certificate, though not sued on, provides further evidentiary support for the plaintiff. Wells and Eisenreich might have been afraid that Scheerer would not be willing to acknowledge a certificate containing omissions, and so might have determined that it was not wise to resubmit it to her. A person willing to insert a figure in a blank certificate might be unwilling to make an alteration in a notarized certificate. The availability of notaries who do not insist on strict formalities is well known. The jury might consider these omissions in viewing the total picture.
The doctrine of intervening cause is not so strong as it seems to have been at one time. The essential question is foreseeability. Even criminal conduct will not always insulate a tortfeasor, if the criminal conduct is reasonably foreseeable. Virginia D. v. Madesco Inv. Corp., 648 S.W.2d 881 (Mo. banc 1983); Madden v. C & K Barbecue Carryout, Inc., and Decker v. Gramex Corp., 758 S.W.2d 59 (Mo. banc 1988); Aaron v. Havens, 758 S.W.2d 446 (Mo. banc 1988). In civil cases, we have regularly held that foreseeability is for the jury in all except the most obvious cases. Jackson v. Bay Kruse Const. Co., 708 S.W.2d 664 (Mo. banc 1986).
First National Bank of Sikeston v. Goodnight, 721 S.W.2d 122 (Mo.App.1986), is distinguishable, primarily because there the trial court found in favor of the defendant and specifically concluded that the plaintiff could not reasonably be expected to foresee the later events. There a real estate appraiser had executed a certificate of appraisal describing a lot by street address. A borrower used this certificate to obtain a loan, adding to it the legal description of a lot owned by him but not located at the street address shown. The trial court's decision is understandable. There is no strong statutory policy regarding appraiser's reports, and the addition, amounting to a forgery, is something that one would not readily foresee.
The other cases cited are personal injury cases from the court of appeals and are of minimal help. They may indicate a broader application of the doctrine of intervening cause than our more recent decisions do.
Our statutes recognize automobile certificates of title as having some of the properties of negotiable instruments. The legislature recognized the possibility of fraud and sharp dealing and imposed detailed requirements. One who utters an incomplete certificate of title has every reason to foresee improper conduct by unscrupulous persons who may come into possession of the certificate. The doctrine of intervening cause does not absolve the insurer.
c. Punitive Damages
The insurer argues in its Point II that, even if the jury could conclude that the insurer's failure of compliance with the salvage statutes supported an award of actual damages, the acts and omissions of the insurer's employees amounted to mere negligence, which is insufficient to support an award of punitive damages.
Both parties characterize Count I of the amended petition as an action of negligence. This circumstance is not an insuperable bar to punitive damages, Sharp v. Robberson, 495 S.W.2d 394, 398 (Mo. banc 1973), calling for a finding of a "high degree of probability" that the acts could result in injury. The jury could characterize insurer's conduct in this manner. It could also find a reckless, or willful, disregard of statutory provisions well known to the insurers' agents, and contrary to their established procedures.
The plaintiff's instruction on punitive damages, not challenged on this appeal, required the jury to find that the conduct of the defendant "showed complete indifference to or conscious disregard of the rights of others." The jury could have found that this test was met. The insurer equipped Wells with a certificate which facilitated the fraud he perpetrated on the plaintiff. The jury could have found that the insurer was interested in disposing of the flooded vehicle at a price far in excess of the salvage price and was utterly unconcerned about persons in the position of the plaintiff. There are also indications that the insurer sought to sanitize its files to indicate that its employees had followed the usual routines.
The insurer cites Jordan v. General Growth Development Co., 675 S.W.2d 901 (Mo.App.1984), in which a roofing contractor failed to heed suggestions about the improper installation of certain bolts, and as a result water dripped onto the floor of the building. The plaintiff was injured when she slipped on the wet floor. The court of appeals allowed an award of actual damages to stand but set aside the jury's award of punitive damages, concluding that the defendant's conduct could not be said to demonstrate "conscious disregard" or "complete indifference" to the safety of others, as required in the governing instruction. That case is not like this one, in which the agents of the insurer failed to follow their well-established procedures and had a possible motivation for not doing so.
The jury did not have to accept the insurer's explanation of its employees' conduct or its evidence as to which of the two employees involved performed particular acts. It did not have to believe Wells' explanation that he wanted the flood-damaged vehicle for his own use or even to believe that this representation was made. As we have said earlier, it could have found that Wells required a certificate of title in the form submitted to him, and that the insurer's agents sought to assist him in obtaining the certificate he desired. The evidence supports the award of punitive damages.
d. "Intent to Defraud"
The insurer points out that the odometer statute gives rise to a civil action only if the element of "intent to defraud" is established. It cites Bizzle v. Enterprise Leasing, 741 S.W.2d 84 (Mo.App.1987), for the proposition that a plaintiff does not make a case by the bare showing that the odometer reading is omitted from the certificate of title when a vehicle is sold.
It is argued that the insurer never intended to deal with the Corvette except as a salvage vehicle. We again answer that its method of dealing refutes this claim. The vehicle was sold to Wells with a certificate of title appropriate only for an over-the-road vehicle.
The defendant cites cases setting forth the elements of common law fraud. The courts have been chary about allowing recovery in the old "action on the case for fraud and deceit," and have required that long list of elements be established. See Emerick v. Mutual Benefit Life Insurance Company, 756 S.W.2d 513, 519 (Mo. banc 1988). The odometer statutes, by contrast, are remedial statutes and should be construed to give effect to their purpose. The plaintiff must show intent to defraud and damages as a result. The other elements of common law fraud are not a part of the odometer action.
There of course is no evidence that the insurer participated in the odometer rollback, or had any desire that it be accomplished, but it equipped Wells with a certificate which allowed him to perpetrate the very fraud he effected, leading to the purchase by an innocent person of a vehicle with a rolled back odometer. When the insurance company's agents' knowledge of the requirements, their departure from established procedures, and the possibly misleading file entries are considered, the jury could find that they were knowing participants in Wells' scheme.
Our conclusion is consistent with the opinion of Judge Floyd Gibson in Tusa v. Omaha, Auto Auction, Inc., 712 F.2d 1248, 1253 (8th Cir.1983), in which he observes that intent to defraud usually must be established by circumstantial evidence, and concludes that such intent may be inferred from actual knowledge that a statutory violation is being committed. We agree with Judge Gibson that the defendant's familiarity with the statutory requirements fortifies the inference of intent to defraud when the procedures were not followed. Here the multiple statutory violations loom large. The statutes are designed to serve an important policy purpose, and willful violations should be strongly dealt with.
e. Inconsistent Findings
The insurer perceives some inconsistency in allowing a recovery on a "negligence" theory under Count I and on an "intent to defraud" theory which is the basis of Count II. It is also suggested that there is an inconsistency in treating the Corvette as a "salvage vehicle" for purposes of the salvage title statutes and as an over-the-road vehicle when the odometer violations are considered.
There is no inconsistency. By reason of the salvage title violations, Wells and Allen were able to market a flood-damaged vehicle as an ordinary vehicle in commerce. Because of the odometer rollback, they were able to hold out to the purchaser that the vehicle had far less use than was actually the case. The evidence segregated the damages from the two types of violations. There is no reason why recovery for both cannot be had.
Gollwitzer v. Theodoro, 675 S.W.2d 109 (Mo.App.1984), goes no further than holding that a plaintiff who submits only a theory of common law fraud may not recover attorneys' fees authorized by a particular statute which was mentioned in the plaintiff's petition, but not submitted to the jury.
II. The Plaintiffs Appeal
a. Elimination of Actual Damages
The plaintiff grieves the elimination of all actual damages from the verdict on account of the settlement with Bill Allen. It argues that Count I, declaring on the salvage title violation, could not have been pursued against Allen. We disagree. Wells, who initiated the wrongdoing, entered Allen's employ as service manager. The sale of the vehicle was the joint enterprise of Wells and Allen. Wells must be taken to have carried his guilty knowledge to Allen and to have instructed Allen in terms of that knowledge. This is so whether or not Wells imparted any information to any other employee of Allen. A claim against Allen based on the salvage title violation, then, is quite plausible. Allen surely expected to be released from any such claim when it paid the $20,000. We believe that the trial judge's action in eliminating all actual damages from the verdict was supported by the evidence and affirm his action.
b. Attorneys' Fees
The trial judge awarded attorneys' fees of $1,000, without a hearing. The plaintiff contends that an appropriate award, based on the regular hourly rates of the participating attorneys, would be $28,000.
Numerous authorities hold that the trial judge is an expert on the subject of attorneys' fees and may award fees even though no evidence of reasonableness is introduced. We do not disagree with this general proposition, but, when attorneys' fees are in issue, the court should hear from the parties just as in other matters. The trial judge erred in not doing so.
Consideration of the appropriate fee should begin with the rates customarily charged by the attorneys involved, and by other attorneys in the community for similar services. The approach of Johnson v. Georgia Highway Express, 488 F.2d 714 (5th Cir.1974), has received favorable comment and has been often followed. See also Tusa v. Omaha Auto Auction, Inc., supra, 712 F.2d at 1254-6.
One important consideration is the result achieved. See Hensley V. Eckerhart, 461 U.S. 424, 103 S.Ct. 1933, 76 L.Ed. 2d 40 (1983); Texas State Teachers Association v. Garland Independent School District, — U.S. -, 109 S.Ct. 1486, 103 L.Ed.2d 866 (1989). The efforts of plaintiff's attorneys at trial were not wholly successful. They failed to establish actual damages in excess of the amount previously paid in settlement. Their activities, however, undoubtedly contributed to the settlement reached with Allen, and this circumstance may be taken into account. The fee should bear some relation to the award, Tusa, supra, but there is no established principle that the fee may not exceed the damages awarded.
The insurer suggests that the plaintiff's attorneys may have contingent contracts with their client. Counsel are entitled to a reasonable fee, and are not limited to their agreed share of the client's recovery. See Blanchard v. Bergeron, — U.S. -, 109 S.Ct. 939, 103 L.Ed.2d 67 (1989).
A fee award, moreover, is appropriate only for the odometer violation declared on in Count II. Fees solely attributed to the salvage title count may not be awarded against the defendant. Cf. Gollwitzer v. Theodoro, supra. The required segregation may be difficult, but must nevertheless be essayed.
It is the sense of the statute that private litigants aid the public authorities in the enforcement of the odometer statutes, and that the cost of litigation not stand in the way. Fees must be determined with this statutory policy in mind.
The judgment is affirmed, except as to attorneys' fees. The award of $1,000 is vacated and the cause is remanded to the circuit court with directions to hear the parties and determine an appropriate fee under the guidance of this opinion.
BILLINGS, C.J., and RENDLEN and HIGGINS, JJ., concur.
ROBERTSON, J., dissents in separate opinion filed.
WELLIVER, J., and CRANDALL, Special Judge, dissent and concur in separate dissenting opinion of ROBERTSON, J.
COVINGTON, J., not sitting.
. Because significant changes have been made in some of the applicable sections, statutes cited are those in effect at the time of the events herein. The most recent amendments are noted.
. Presently § 301.210, RSMo 1986. The only change from the 1978 statute was the amount of the application fee.
. Presently § 407.511 — 407.556, RSMo 1986.
. The 1988 amendments to these sections become effective July 1, 1989.
. Section 407.536, RSMo Supp.1988, becomes effective July 1, 1989.
. Section 301.227, RSMo Supp.1988, becomes effective July 1, 1989.
. Section 407.546, RSMo Supp.1988, becomes effective July 1, 1989.
. Section 301.227, RSMo Supp.1988, becomes effective July 1, 1989.
.Presently § 307.380, RSMo 1986.
. In addition to § 301.210 and 407.536, see also, § 301.190.3, RSMo 1986, requiring certificates of title to "be manufactured in a manner to prohibit as nearly as possible the ability to alter, counterfeit, duplicate, or forge such certificate without ready detection."
. In Comegys v. Chrysler Credit Corp., 577 S.W. 2d 873 (Mo.App.1979), the plaintiff apparently elected to submit on a common law fraud theory.
. Roberds v. Sweitzer, 733 S.W.2d 444 (Mo. banc 1987); Nelson v. Hotchkiss, 601 S.W.2d 14 (Mo. banc 1980); Heilbron v. ARC Energy Corp., 757 S.W.2d 294 (Mo.App.1988); Waldron v. Ragland, 716 S.W.2d 861 (Mo.App.1986); General Electric Credit Corp. v. Stover, 708 S.W.2d 355 (Mo.App.1986); Arnett v. Johnson, 689 S.W.2d 836 (Mo.App.1985).
. In Tusa the plaintiffs' attorneys sought fees of $27,000 and the trial court awarded $12,000. The court of appeals reduced this award to $8,000, giving consideration to the damage award of $1,500.