Case Name: MILLAR ELEVATOR SERVICE COMPANY et al. v. O'SHIELDS et al.
Court: Court of Appeals of Georgia
Jurisdiction: Georgia
Decision Date: 1996-06-28
Citations: 222 Ga. App. 456
Docket Number: A96A0647
Parties: MILLAR ELEVATOR SERVICE COMPANY et al. v. O’SHIELDS et al.
Judges: McMurray, P. J, Pope, P. J., Johnson and Ruffin, JJ., concur. Beasley, C. J, Birdsong, P. J., Andrews and Smith, JJ., dissent.
Reporter: Georgia Appeals Reports
Volume: 222
Pages: 456–461

Head Matter:
A96A0647.
MILLAR ELEVATOR SERVICE COMPANY et al. v. O’SHIELDS et al.
(475 SE2d 188)

Opinion:
Blackburn, Judge.
Defendants MARTA and Millar Elevator appeal the trial court's denial of their motion for summary judgment in the suit brought by O'Shields and his wife. O'Shields was injured when he and a coworker fell at the Five Points MARTA Station while riding a descending escalator that suddenly stopped with a loud noise and threw them forward.
MARTA contracted with Millar Elevator to assume responsibility to maintain, inspect and service the escalators. Millar's serviceman, Clark, conducted the regular bi-monthly maintenance on the escalator for the six months prior to the incident. The servicemen were provided with a checklist of items to be inspected for defects, irregularities or malfunctions, and they noted on a form all maintenance and repairs made. When an escalator broke, MARTA contacted Millar, who would complete an "Emergency Call Log," or blotter sheet, that described the nature of the problem, the name of the MARTA employee contacting Millar and the time the call was received, the name of the Millar serviceman and the time he was sent out, a description of how the problem was resolved, and the time the work was completed.
Nine days before O'Shields' fall, Clark performed the regular bimonthly maintenance. Linsey, another Millar serviceman, was on call for emergencies the morning of the incident and was instructed to investigate the problem. He found only one defect in the escalator. A rubber tire had become partially detached from the frame of one of its 140 to 160 step rollers. The step then became higher on the unimpaired side of the step, causing an upthrust switch to be tripped, a safety measure installed for the purpose of stopping the escalator.
1. In their motion for summary judgment, defendants attached ah expert affidavit of Robert Lauer, an engineer specializing in elevator and escalator operations. His opinion was that Millar committed no act of negligence. At O'Shields' behest, the court struck the affidavit on the ground that it relied on documentation not part of the record or attached to the affidavit, as required by OCGA § 9-11-56 (e). O'Shields cites Augustine v. Frame, 206 Ga. App. 348 (425 SE2d 296) (1992), and King v. Sheraton Savannah Corp., 194 Ga. App. 618 (391 SE2d 457) (1990), for support. The documents are bi-monthly maintenance tickets, blotter sheets, MARTA police reports and other accident reports pertaining to the incident, and the ANSI A17.1 Safety Code for Elevators and Escalators.
OCGA § 24-9-67 provides that "[t]he opinions of experts on any question of science, skill, trade, or like questions shall always be admissible; and such opinions may be given on the facts as proved by other witnesses." O'Shields argues that although serviceman Clark's affidavit attaches certain maintenance time tickets and blotter sheets, Lauer's affidavit does not show whether they are the same records he reviewed. These documents, which are part of the record, are sufficiently identified by Lauer to assure that they are the ones upon which his opinion was based. Thus his opinion could be tested. See Hall v. Okehi, 194 Ga. App. 721, 722 (1) (391 SE2d 787) (1990).
O'Shields further argues that since Lauer did not personally inspect the escalator, his opinion is not based on personal knowledge. Although an expert generally cannot state his opinion based on observations or reports not admitted in evidence, an expert may give an opinion based on facts which he personally observes, and where an expert personally observes data collected by another, his opinion is not objectionable merely because it is based, in part, on the other's findings. OCGA § 24-9-67. Brown v. State, 206 Ga. App. 800, 801 (427 SE2d 9) (1992); Wood v. Browning-Ferris Indus. of Ga., 206 Ga. App. 707 (2) (426 SE2d 186) (1992). This is true whether or not the expert went to the scene. Jones v. Ray, 159 Ga. App. 734, 736 (4) (285 SE2d 42) (1981).
O'Shields also objected to the references to the ANSI A17.1 Safety Code for Elevators and Escalators, since it was not part of the record. Expert testimony as to the practices of an industry are acceptable. OCGA § 24-9-67; Dan Gurney Indus. v. Southeastern Wheels, 168 Ga. App. 504, 506 (4) (308 SE2d 637) (1983). This would include an expert's reliance on a Code used as the safety standard for an industry in forming his opinion. In this instance, the Code is the legislatively adopted standard in Georgia. OCGA § 8-2-104 (c). To the extent Lauer cited documents not in the record, such as the police reports, he relied on none of them in reaching his opinion.
2. The trial court's order denied defendants' motion for summary judgment on the ground that there were factual issues in dispute. MARTA and Millar argued that because O'Shields presented no evidence of negligence, the court essentially applied the doctrine of res ipsa loquitur, which was erroneous as demonstrated by Ellis v. Sears Roebuck & Co., 193 Ga. App. 797 (388 SE2d 920) (1989). Ellis held that the doctrine does not apply to mechanical devices because they "get out of working order, and sometimes become dangerous and cause injury without negligence on the part of anyone." Id. at 798.
O'Shields counters that he did not assert the doctrine and the court did not apply it. He maintains he did in fact present some evidence of MARTA and Millar's negligence, and thus it was unnecessary for him to assert res ipsa loquitur. This is not a case where the malfunction would not have occurred but for the negligence of someone who is in exclusive control of the instrumentality. Ellis, supra.
O'Shields argues that MARTA and Millar owed the duty of extraordinary care to him. OCGA § 51-1-3 defines extraordinary diligence as "that extreme care and caution which very prudent and thoughtful persons exercise under the same or similar circumstances. . . . The absence of such extraordinary diligence is termed slight negligence." He further relies on OCGA § 46-9-132, which provides that "[a] carrier of passengers must exercise extraordinary diligence to protect the lives and persons of his passengers but is not liable for injuries to them after having used such diligence." See Mattox v. MARTA, 200 Ga. App. 697 (409 SE2d 267) (1991).
The duty of extraordinary care is thus imposed on MARTA because it was operating an escalator. A long line of decisions in this state has so held. See, e.g., Grant v. Allen, 141 Ga. 106 (80 SE 279) (1913); Gaffney v. EQK Realty Investors, 213 Ga. App. 653 (445 SE2d 771) (1994); Helmly v. Savannah Office Bldg. Co., 13 Ga. App. 498 (79 SE 364) (1913). The owner or operator of an elevator or escalator "is not a common carrier in the sense that he is bound to serve all the public; yet his duty as to protecting passengers in the elevator is the same [under this section] as that chargeable to carriers of passengers by other means." Grant, supra at 108 (1). It is not, however, an insurer of safety. Ellis, supra at 798; James v. Otis Elevator Co., 854 F2d 429 (11th Cir. 1988).
Georgia has not addressed the issue of whether Millar, in its capacity as the escalator servicer, is held to the same duty as a common carrier. Other jurisdictions are divided on the issue. See Tait v. Armor Elevator Co., 958 F2d 563, 567 (3rd Cir. 1992). However, even if Millar's duty to plaintiffs is one of ordinary care, see Gaffney, supra, on the facts before us, such a standard would be heightened due to the risk of injury posed to those traveling on an escalator. "The amount of care demanded by the standard of reasonable conduct must be in proportion to the apparent risk. As the danger becomes greater, the actor is required to exercise caution commensurate with it." Prosser and Keaton on Torts, p. 208, § 34 (5th ed. 1984).
3. With these standards in mind, a jury's consideration of the facts in the present case is required. The defendants' expert averred that "[v]isual inspection rarely will indicate that the bond between the tire and roller is about to fail." (Emphasis supplied.) This averment does not mean that visual inspection is unnecessary. Because visual inspection can, albeit on rare occasions, indicate that the bond between the tire and roller is about to fail, such an inspection might be required, especially considering the potential risks herein involved. Furthermore, because 140 to 160 rollers on the escalator have the potential to fail, and a visual inspection could indicate a failure is imminent, a jury must determine the respective liability of MARTA and Millar under the facts herein.
The dissent's contention that the uncontroverted evidence indicates that either visual inspection or walking inspection is successful in detecting a broken step roller does not address the issue of detecting a roller which is about to fail. Such issue is addressed by defendants' expert's averments and not by Jim Marcusky's deposition testimony relied upon by the dissent.
Based on the foregoing, the trial court correctly denied defendants' motion for summary judgment.
Judgment affirmed.
McMurray, P. J, Pope, P. J., Johnson and Ruffin, JJ., concur. Beasley, C. J, Birdsong, P. J., Andrews and Smith, JJ., dissent.
Since Lennie O'Shields' claim is dependent on James', the opinion refers only to his, for simplicity.
We view the evidence in favor of the nonmovant O'Shields and give him the benefit of every doubt and indulge every reasonable inference in his favor on the motion for summary judgment. Lau's Corp. v. Haskins, 261 Ga. 491 (405 SE2d 474) (1991).