Case Name: Melissa Avery DUMAS, Camille J.(Dumas) Watson, Plaintiffs-Appellants, v. ACCC INSURANCE COMPANY, f.k.a. American Century Casualty Company, Mark McMasters, Defendants-Appellees
Court: United States Court of Appeals for the Eleventh Circuit
Jurisdiction: United States
Decision Date: 2009-10-20
Citations: 349 F. App'x 489
Docket Number: No. 09-13027
Parties: Melissa Avery DUMAS, Camille J.(Dumas) Watson, Plaintiffs-Appellants, v. ACCC INSURANCE COMPANY, f.k.a. American Century Casualty Company, Mark McMasters, Defendants-Appel-lees.
Judges: Before CARNES, WILSON and PRYOR, Circuit Judges.
Reporter: West's Federal Appendix
Volume: 349
Pages: 489–492

Head Matter:
Melissa Avery DUMAS, Camille J.(Dumas) Watson, Plaintiffs-Appellants, v. ACCC INSURANCE COMPANY, f.k.a. American Century Casualty Company, Mark McMasters, Defendants-Appel-lees.
No. 09-13027
Non-Argument Calendar.
United States Court of Appeals, Eleventh Circuit.
Oct. 20, 2009.
See also, 349 Fed.Appx. 492, 2009 WL 3358480.
Alexander Thomas Stubbs, Decatur, GA, John Martel Hyatt, Hyatt & Hyatt, P.C., Decatur, GA, for Plaintiffs-Appellants.
Fred M. Valz, III, Erica Leigh Parsons, Oarlock, Copeland, Semler & Stair, LLP, Atlanta, GA, for Defendants-Appellees.
Before CARNES, WILSON and PRYOR, Circuit Judges.

Opinion:
PER CURIAM:
Melissa Dumas and Camille Dumas Watson appeal the judgment in favor of American Century Casualty Company and against the Dumases' complaint of bad faith. The Dumases challenge the decisions of the district court to deny their motion to remand and to dismiss Mark McMasters as a party fraudulently joined to defeat diversity jurisdiction. We affirm.
I. BACKGROUND
Tammy Carter drove her car off a road in Decatur, Georgia, and struck and killed John Dumas. Carter later pleaded guilty to driving under the influence of alcohol and homicide by vehicle. At the time of the accident, Carter was insured by American Century through an automobile policy that provided coverage for bodily injuries of $25,000 per person and $50,000 per accident. Dumas's surviving spouse, Melissa, and daughter, Camille, sought to recover from Carter, and American Century assigned McMasters, an insurance adjuster, to resolve their claim.
The Dumases mailed to McMasters a settlement demand for Carter's policy limit of $25,000. The Dumases agreed to accept the policy limit and to release American Century, but the Dumases refused to release Carter from personal liability for John Dumas's death. McMasters "agree[d] to the terms of [the] demand" and tendered to the Dumases a $25,000 check, accompanied by a release of both American Century and Carter. American Century later asserted that McMasters had agreed to the demand by mistake, and the Dumases sued American Century to enforce the terms of the settlement agreement. American Century agreed to pay the Dumases $25,000, and the Dumases dismissed their lawsuit.
The Dumases filed a complaint in a Georgia court alleging that Carter caused the wrongful death of John Dumas. American Century retained counsel to represent Carter and defended her in the lawsuit for over a year. The Dumases reached an agreement with Carter in which Carter consented to a judgment for four million dollars and assigned to the Dumases her potential claims against American Century and the Dumases relinquished their right to collect from Carter. Carter did not receive permission from American Century to settle the action.
American Century filed a complaint in federal court seeking a declaration that it was not liable to the Dumases as assignees of Carter. American Century alleged that Carter had breached her contractual duty as an insured to cooperate to resolve a claim. American Century also alleged that Carter had colluded with the Dumases to manufacture a claim against American Century.
The Dumases filed a complaint in a Georgia court that alleged American Century and McMasters acted with negligence and in bad faith by accepting the demand of the Dumases without requiring them to relinquish all claims against Carter. The Dumases sought as damages the difference between the consent judgment and Carter's policy limit.
American Century and McMasters removed the action filed by the Dumases to a federal court based on diversity of citizenship. 28 TJ.S.C. § 1332. American Century and McMasters moved to dismiss McMasters and alleged that the Dumases fraudulently joined McMasters to defeat diversity jurisdiction. The Dumases moved to remand the case to state court.
The district court denied the Dumases' motion to remand. The district court ruled that McMasters could not be held liable for negligence and dismissed him from the action as fraudulently joined. The court concluded that McMasters, as an adjuster, did not have a contractual relationship with Carter and did not owe her an implied duty to act in good faith.
The district court consolidated the actions by American Century and the Du-mases, and the parties agreed to submit a stipulation of facts to resolve the corresponding duties of American Century and Carter. The district court entered a judgment in favor of American Century. The district court concluded that American Century was not guilty of bad faith by failing to obtain a release for Carter because the Dumases had stated they would not settle with Carter for the limits of her policy.
II. STANDARD OF REVIEW
We review de novo the denial of a motion to remand. Florence v. Crescent Res., L.L.C., 484 F.3d 1293, 1297 (11th Cir.2007).
III. DISCUSSION
The Dumases challenge the denial of their motion to remand their action against McMasters and American Century to a Georgia court. The Dumases argue that McMasters was an agent of American Century and liable for his negligence to Carter. This argument fails.
When a defendant removes an action to federal court based on diversity of citizenship and the plaintiff and any defendant are citizens of the state in which the action has been filed, a district court is required to remand the action unless a party has been fraudulently joined. Florence, 484 F.3d at 1297. To dismiss a party as fraudulently joined, a defendant must prove that "there is no possibility the plaintiff can establish a cause of action against the resident defendant." Id. If the defendant satisfies this "heavy" burden, Crowe v. Coleman, 113 F.3d 1536, 1538 (11th Cir.1997), then the district court must dismiss the non-diverse defendant and deny the motion to remand. Florence, 484 F.3d at 1297.
Under Georgia law, an insurance company has a duty " 'to use ordinary care and good faith in the handling of a claim against its insured.' " Metro. Prop. & Cas. Ins. Co. v. Crump, 237 Ga.App. 96, 97, 513 S.E.2d 33, 34 (1999) (quoting Francis v. Newton, 75 Ga.App. 341, 344, 43 S.E.2d 282, 284 (1947)). The obligation to act in good faith "arises out of the relationship between the insurer and the insured created by the contract or policy of insurance." Id. That relationship also "creates an independent duty, implied from the terms of the contract, between insurer and insured" that the insurer not injure the insured through negligence or acts of bad faith. Delancy v. St. Paul Fire & Marine Ins. Co., 947 F.2d 1536, 1545-46 (11th Cir.1991). Cf. J. Smith Lanier & Co. v. Se. Forge Inc., 280 Ga. 508, 510, 630 S.E.2d 404, 406-07 (2006) (ruling that insurance brokers are not held "to the same standard of liability as that of [an] insurer" and are liable to the extent they "breach . a contract to obtain insurance coverage" for an insured).
The Georgia courts have held that insurance adjusters do not share the same relationship with an insured. Georgia courts have held that "there is no confidential relationship between an insured and the insurer's adjuster." Irons v. CSX Transp., Inc., 224 Ga.App. 586, 481 S.E.2d 575, 576 (1997); Moss v. Cincinnati Ins. Co., 154 Ga.App. 165, 166, 268 S.E.2d 676 (1980); see, e.g., Henry v. Allstate Ins. Co., 129 Ga.App. 223, 227, 199 S.E.2d 338, 342 (1973), overruled on other grounds by Tucker v. Chung Studio of Karate, Inc., 142 Ga.App. 818, 237 S.E.2d 223 (1977). In the absence of privity of contract, an insurance adjuster is not liable to an insured for a failure to settle a claim against an insured.
The Dumases, as assignees of Carter, cannot establish a cause of action against McMasters for negligence. Carter and American Century had a contractual relationship that required American Century to handle the claim against Carter in good faith, but McMasters did not owe Carter an independent duty to act in good faith. In the absence of a cause of action against McMasters, the district court correctly dismissed him from the action and denied the Dumases' motion to remand the action to state court.
IV. CONCLUSION
We AFFIRM the dismissal of the Du-mases' complaint against McMasters.