Case Name: AZ, Claimant-Appellant, v. Eric K. SHINSEKI, Secretary of Veterans Affairs, Respondent-Appellee; AY, Claimant-Appellant, v. Eric K. SHINSEKI, Secretary of Veterans Affairs, Respondent-Appellee
Court: United States Court of Appeals for the Federal Circuit
Jurisdiction: United States
Decision Date: 2013-09-30
Citations: 731 F.3d 1303
Docket Number: Nos. 2012-7046, 2012-7048
Parties: AZ, Claimant-Appellant, v. Eric K. SHINSEKI, Secretary of Veterans Affairs, Respondent-Appellee. AY, Claimant-Appellant, v. Eric K. SHINSEKI, Secretary of Veterans Affairs, Respondent-Appellee.
Judges: Before DYK, CLEVENGER, and MOORE, Circuit Judges.
Reporter: Federal Reporter 3d Series
Volume: 731
Pages: 1303–1326

Head Matter:
AZ, Claimant-Appellant, v. Eric K. SHINSEKI, Secretary of Veterans Affairs, Respondent-Appellee. AY, Claimant-Appellant, v. Eric K. SHINSEKI, Secretary of Veterans Affairs, Respondent-Appellee.
Nos. 2012-7046, 2012-7048.
United States Court of Appeals, Federal Circuit.
Sept. 30, 2013.
Zachary M. Stolz, Chisholm, Chisholm & Kilpatrick, of Providence, RI, argued for claimant-appellant in appeal no. 2012-7046. On the brief was Sean A. Ravin, of Washington, DC. Of counsel was Kenneth M. Carpenter, Carpenter, Chartered, of Topeka, KS.
Steven M. Mager, Trial Attorney, Commercial Litigation Branch, Civil Division, United States Department of Justice, of Washington, DC, argued for respondent-appellee. With him on the brief were Stuart F. Delery, Acting Assistant Attorney General, Jeanne E. Davidson, Director, and Kirk T. Manhardt, Assistant Director. Of counsel was Elizabeth M. Hosford, Senior Trial Counsel. Of counsel on the brief were David J. Barrans, Deputy Assistant General Counsel, and Tracey P. Warren, Attorney, United States Department of Veterans Affairs, of Washington, DC.
Kenneth M. Carpenter, Carpenter, Chartered, of Topeka, KS, argued for claimant-appellant in appeal no.2012-7048. On the brief was Sean A. Ravin, of Washington, DC.
Steven M. Mager, Trial Attorney, Commercial Litigation Branch, Civil Division, United States Department of Justice, of Washington, DC, argued for respondent-appellee. With him on the brief were Stuart F. Delery, Acting Assistant Attorney General, Jeanne E. Davidson, Director, and Martin F. Hockey, Jr., Assistant Director. Of counsel was Elizabeth M. Hosford, Senior Trial Counsel. Of counsel on the brief were Michael J. Ti-minski, Deputy Assistant General Counsel, and Tracey P. Warren, Attorney, United States Department of Veterans Affairs, of Washington, DC.
Before DYK, CLEVENGER, and MOORE, Circuit Judges.

Opinion:
Opinion for the Court filed by Circuit Judge DYK. Dissenting opinion filed by Circuit Judge MOORE.
DYK, Circuit Judge.
Veterans AZ and AY filed claims with the Department of Veterans Affairs ("VA") seeking disability compensation for post-traumatic stress disorder ("PTSD") alleged to have resulted from sexual assaults that occurred during service. The veterans' service records do not reflect any reports of the alleged sexual assaults. The VA Regional Office ("RO"), Board of Veterans' Claims ("Board"), and the Court of Appeals for Veterans Claims ('Veterans Court") rejected the claims in part on the ground that the veterans' service records did not include reports of the alleged assaults, and because the veterans stated that the assaults were never reported to military authorities.
The veterans argue that the Board and Veterans Court erred by treating the absence of reports of the alleged sexual assaults as pertinent evidence that the assaults did not occur. We agree with the veterans that the absence of a service record documenting an unreported sexual assault is not pertinent evidence that the sexual assault did not occur. We further hold that the Board and Veterans Court may not rely on a veteran's failure to report an in-service sexual assault to military authorities as pertinent evidence that the sexual assault did not occur. We vacate and remand.
BACKGROUND
I. AZ
Appellant AZ served honorably on active duty from March 1973 to July 1974. She was pregnant when she left service, and gave birth to a daughter in October of 1974. In 2004, she was diagnosed with psychiatric problems including PTSD. She attributes her PTSD to sexual and physical abuse by the father of her child, a noncom-missioned officer of superior rank:
While in the service, I was sexually assaulted and beaten by Sgt. [J.H., a superior non-commissioned officer]. I became pregnant after one of the sexual assaults on about January or February 1974. On October 21, 1974, I had a daughter as a result of one of the sexual assaults.
AZ J.A. 242 (Feb. 2004 Statement in Support of Claim). She allegedly began having nightmares while still in service. AZ did not report the alleged sexual assaults to military authorities, and her service records do not reflect any report of an assault. However, as discussed below, there is evidence that the alleged assaults were disclosed contemporaneously to AZ's family members.
In February 2004, AZ filed a claim for service connection for PTSD. The VA RO denied her claim, noting that her service records did not document that a sexual assault had occurred. J.A. 239-40 (June 2004 Rating Decision).
AZ requested reconsideration, and submitted lay statements from three siblings, who reported that she was outgoing prior to service but became less communicative after meeting her alleged abuser. The siblings stated that in "about her fourth or fifth month of pregnancy [AZ] told us she had been sexually assaulted, verbally abused and beaten by Sgt. [J.H.]," and that AZ did not report the assaults to military authorities because she was afraid and did not think she would be believed. AZ J.A. 233; see also AZ J.A. 234, 235. AZ's request for reconsideration explained that "she did not report these incidents to the military legal authorities" because she "was a young girl, sexually assaulted, verbally abused and beaten by a superior [officer] and she was in fear of her life." AZ J.A. 232 (July 19, 2004 Request for Reconsideration).
The RO again denied service connection. The RO found that although AZ's siblings had reported that she told them about the assault during her pregnancy,
[y]our service medical records and military personnel file were review [sic] for verification of the assaults or at least some indication you were assaulted. The service medical records are negative for any comments made by you or the physicians regarding episodes of beatings or sexual trauma.
AZ J.A. 228 (Feb.2006 Statement of the Case).
AZ appealed to the Board, which remanded for further evidentiary develop ment. In re AZ, No. 06-08 672 (Bd.Vet.App. Mar. 10, 2008). Service connection was again denied, and the Board affirmed that denial in January, 2010. In re AZ, No. 06-08 672 (Bd.Vet.App. Jan. 22, 2010). The Board determined that AZ's service records "do not show any complaints, treatment or diagnosis for any psychiatric disorder or any reports of injuries from a personal assault during service," id., slip op. at 6-7, and that
there is no documentation in the service records to indicate that the Veteran reported having been personally assaulted, or that she instigated proceedings against her alleged attacker. Moreover, the Veteran's service treatment records contain no evidence that the Veteran sought treatment for the alleged sexual or physical assault itself.
Id. at 15. The Board stated that under the applicable regulations, "[sjervice department records must support, and not contradict, the veteran's testimony regarding non-combat stressors." Id. at 10 (emphasis added). According to the Board,
[t]he crux of the issue . is whether there is competent evidence of record corroborating the Veteran's allegation that she was sexually assaulted in service. .
Here, the evidence of record does not corroborate the Veteran's account.... [TJhere is no documentation in the service records to indicate that the Veteran reported having been personally assaulted, or that she instigated proceedings against her alleged attacker. Moreover, the Veteran's service treatment records contain no evidence that the Veteran sought treatment for the alleged sexual or physical assault itself. .
. The Veteran has stated that she did not report sexual assault to military or civilian authorities. It is noted that a positive pregnancy test was reflected in the service treatment records; however, there is no notation that the pregnancy was a result of sexual abuse.
Id. at 15 (emphasis added).
The Board acknowledged that the three lay statements submitted in support of AZ's claim "reflected] the Veteran's reports of sexual and physical abuse." Id. However, the Board found that "service treatment records and the report of examination prior to separation show no complaints or findings indicative of a psychiatric problem," and that "[rjecords from service do not document any in service assault." Id. at 13. The lay statements were insufficient to overcome this deficit, because "none of these individuals . claimed to witness any personal assault take place." Id. at 15. Therefore, the statements were "not as probative as the contemporaneous service . records that do not reflect that the Veteran was assaulted while on active duty." Id. at 16. Relying on the absence of service records of the assault, records of a disciplinary problem predating the alleged assault, a service medical record indicating AZ "plann[ed] on getting married," documentation of possible post-service stressors such as unemployment, and other evidence, the Board concluded that "the evidence of record is insufficient to confirm that the [alleged assault] occurred." Id. at 15-18.
AZ appealed to the Veterans Court. She argued, inter alia, that the Board improperly rejected her siblings' statements solely because there was no documentation of the sexual assault in her service records:
Given that the [VA] Secretary's own procedures manual acknowledges that very few in-service assaults are documented, it is perplexing that the Board would use the lack of documentation of an assault as a basis for diminishing the probative weight of the statements.
AZ J.A. 294 (Appellant's Brief to the Veterans Court).
The Veterans Court affirmed. AZ v. Shinseki, No. 10-2393 (Vet.App. Nov. 28, 2011). It found that the Board did not err by weighing "these lay statements against the other evidence of record and f[i]nd[ing] them less probative," because "the Board is permitted to weigh the absence of corroborating records and documents against the lay evidence of record." Id., slip op. at 5. Likewise, the Veterans Court found that the Board gave due consideration to the evidence pertaining to AZ's pregnancy, including the lack of medical records indicating that the pregnancy was a result of sexual assault, again stating that "[t]he Board is permitted to weigh the absence of corroborating records and documents against the lay evidence of record." Id. at 7. AZ timely appealed the Veterans Court's decision to this court. We have jurisdiction pursuant to 38 U.S.C. § 7292.
II. AY
Appellant AY served honorably on active duty from July 1980 to July 1983. She was diagnosed with PTSD in 2002. She attributes her PTSD to a sexual assault committed by another soldier during her military training. Her service records contain no record of a report of sexual assault, treatment for sexual assault, or psychiatric problems. She stated that she did not report the alleged assault to military authorities. As discussed below, there is evidence the assault was contemporaneously reported to other individuals.
In 2004, AY filed a claim for service connection for a psychiatric disorder, including PTSD. AY's ex-husband submitted a statement in support of her claim, stating that she told him about the alleged assault while they were in service together. The RO denied entitlement to service connection.
In August 2005, AY requested that her claim be reopened and submitted three more lay statements from additional individuals who knew her during service. ES, a fellow soldier stationed with AY during training, reported that AY told her about the sexual assault the day after it occurred, and that AY subsequently became despondent and discussed suicide. AH, AY's roommate at her subsequent duty assignment, reported that AY attempted suicide and received treatment for the incident at a base hospital. AY's sister stated that prior to entering the military, AY was outgoing, but that afterward, she was "crazy." AYJ.A. 121.
The RO again denied service connection. The RO acknowledged that AY had "provided statements from [four individuals] who support that they knew you while in service and that you told them about the rape." AY J.A. 105 (Mar.2006 Rating Decision). But the RO found there was "no evidence" to corroborate the alleged assault:
Sewice Medical Records . failed to provide any evidence to support that you were raped or attempted suicide while in service. The records provided no information which would be indicative of a personal assault....
Military Personnel Records provided no evidence of any personnel problems or reported rape while in service....
Service connection has been denied since there is insufficient evidence to support that you were raped while in service. The statements you provided from your friends and family were insufficient to substantiate your claimed stressor, since none of them witnessed the incident, and only knew of the incident due to your statements alone. The service records failed to shoio that you had any difficulties while in service. Your records show that you had commendable military service. There is no evidence that can substantiate that you were raped while in service. Therefore service connection for PTSD is denied .
Id. (emphases added).
AY appealed to the Board. The Board also acknowledged the lay statements, but found that they were "directly contradicted by other evidence," and that "in this case, other evidence strongly diminishes the[ir] probative value." In re AY, No. 07-16 960, slip op. at 14 (Bd.Vet.App. Oct. 26, 2009). The Board observed that AY "did not report the [alleged assault] to police at the time that it occurred," or "to anyone immediately"; that her service records contained no records of psychiatric treatment; and that there was "no record that the Veteran reported that she was sexually assaulted to medical personnel." Id. at 11-12. The Board found that these omissions contradicted the lay statements, and moreover, that AY's "service records appeared] to be inconsistent with her reports and the lay statements indicating that the Veteran experienced [severe] depression during service." Id. at 14. Thus, "the lay statements submitted by the Veteran [we]re insufficient to corroborate her claimed stressor." Id. at 15. Citing inconsistencies in AY's accounts of the alleged assault, service records commending AY's duty performance and "cheerful demeanor," and other evidence, the Board determined that "the evidence is insufficient to confirm the occurrence of [the alleged sexual] assault." Id. at 15-16.
AY appealed, contending "that the Board improperly found the lay evidence not credible merely because it was unaccompanied by contemporaneous medical evidence." See AY v. Shinseki, No. 10-2390, 2011 WL 5966264, slip op. at 2 (Vet.App. Aug. 17, 2011). The Veterans Court disagreed, pointing out that the lay statements were not merely uncorroborated, but contradicted by the absence of records documenting treatment for the suicide attempt as described by AH. See id. The Court also observed that the records commending AY's duty performance and demeanor "contradicted" the lay statements reporting that AY suffered from depression and other psychiatric problems after the sexual assault. Id. Thus,
[although AY submitted statements regarding the [alleged assault] and lay witnesses submitted statements regarding her demeanor after the [alleged assault], the Board found them inconsistent with other evidence in the record and therefore not credible.
Id. Concluding that "the Board rejected the lay evidence on permissible grounds: internal inconsistencies and contradictions with other evidence in the record," the Veterans Court affirmed the Board's finding that there was "no credible supporting evidence corroborating the inservice assault." Id. AY timely appealed to this court. We have jurisdiction pursuant to 38 U.S.C. § 7292.
Following oral argument in both cases, we requested and received supplemental briefing from the parties on the question of "whether, in considering a disability claim based on in-service sexual assault, the [VA] may properly rely on the absence of contemporaneous service records reporting a sexual assault." See AZ v. Shinseki, 2012-7046 (Fed.Cir. Mar. 12, 2013); AY v. Shinseki, 2012-7048 (Fed.Cir. Mar. 12, 2013).
DISCUSSION
These cases involve two simple but important questions. The first is whether, when adjudicating a PTSD claim based on an alleged in-service sexual assault, the Board may treat the absence of contemporaneous service records reporting the sexual assault as pertinent evidence that the sexual assault did not occur. The second question, related to the first, is whether the fact that no report of the alleged sexual assault was made to military authorities should be considered evidence that the alleged sexual assault did not occur.
This court's review (apart from constitutional issues) is limited to questions of law, 38 U.S.C. § 7292(d), and our review of legal issues is without deference. Cook v. Principi, 353 F.3d 937, 938 (Fed.Cir.2003). We have jurisdiction to review the Veterans Court's legal determinations with respect to "the types of evidence which may support a claim for benefits." Buchanan v. Nicholson, 451 F.3d 1331, 1335 (Fed.Cir.2006); see id. (holding that "lay evidence is one type of evidence that must be considered, if submitted, when a veteran's claim seeks disability benefits"); see also Fagan v. Shinseki, 573 F.3d 1282, 1289 (Fed.Cir.2009) (holding that the Veterans Court did not err by disregarding an inconclusive, nonprobative medical opinion because it was "not pertinent evidence, one way or the other" to service connection). Accordingly, we have jurisdiction to hear this appeal. See Fagan, 573 F.3d at 1286; Buchanan, 451 F.3d at 1335.
I
A
By statute, the VA is required to "consider all information and lay and medical evidence of record" in determining service connection, 38 U.S.C. § 5107(b), but the statute also requires that medical and lay evidence be "pertinent," see 38 U.S.C. § 1154(a)(1). In particular, the statute requires the VA Secretary to adopt regulations
requiring that in each case where a veteran is seeking service-connection for any disability due consideration shall be given to the places, types, and circumstances of such veteran's service as shown by such veteran's service record, the official history of each organization in which such veteran served, such veteran's medical records, and all pertinent medical and lay evidence.
Id. (emphasis added); see also 38 C.F.R. § 3.303(a) (similar).
Establishing service connection for a PTSD claim requires (1) a medical diagnosis of PTSD; (2) "a link, established by medical evidence, between [the] current symptoms and an in-service stressor"; and (3) "credible supporting evidence that the claimed in-service stressor occurred." 38 C.F.R. § 3.304(f). "[Corroborating evidence of an in-service stressor may in some situations be provided by lay evidence." See Nat'l Org. of Veterans' Advocates, Inc. v. Sec'y of Veterans Affairs, 330 F.3d 1345, 1352 (Fed.Cir.2003) (upholding the validity of section 3.304(f)). When a PTSD claim is based on "in-service personal assault," which includes sexual assault, the regulation provides that
evidence from sources other than the veteran's service records may corroborate the veteran's account of the stres-sor incident. Examples of such evidence include, but are not limited to: records from law enforcement authorities, rape crisis centers, mental health counseling centers, hospitals, or physicians; pregnancy tests or tests for sexually transmitted diseases; and statements from family members, roommates, fellow service members, or clergy.
§ 3.304(f)(5). Supporting evidence found in such sources, if credible and pertinent, is positive evidence of the inservice stressor that the VA must consider.
There is no dispute that a service record documenting an alleged sexual assault, if it existed, would be evidence supporting the conclusion that the alleged assault occurred. However, neither the statute, section 3.304(f)(5), nor any other VA regulation directly addresses the role that the absence of service records reporting the alleged assault should play in a disability determination.
As we explained in Fagan, the VA must consider all evidence "pertinent" to service connection. See 573 F.3d at 1287-88. Pertinent evidence is evidence that is relevant, that is, it must tend to prove or disprove a material fact. See generally Fed.R.Evid. 401; 1 McCormick on Evidence § 185, at 994-1004 (7th ed.2013). Evidence that is insufficiently probative, such as an inconclusive medical report, "provides neither positive nor negative support for service connection," and "is not pertinent evidence, one way or the other, regarding service connection." Fagan, 573 F.3d at 1289 (emphasis added); see also 2 Jack B. Weinstein & Margaret A. Berger, Weinstein's Federal Evidence § 401.07 (2d ed. 2012) ("Weinstein's Federal Evidence ") ("[Evidence that] simply does not tend to prove a fact that is of consequence to the action[ ] . is not relevant.") (emphases omitted).
The absence of certain evidence may be pertinent if it tends to disprove (or prove) a material fact. See Forshey v. Principi, 284 F.3d 1335, 1358 (Fed.Cir.2002) (en banc) ("[T]he definition of evidence encompasses 'negative evidence,' which tends to disprove the existence of an alleged fact...."). In Buchanan, we addressed a situation in which confirmatory service records were absent. There, a veteran seeking service connection for schizophrenia challenged the Board's refusal to credit several lay statements reporting that he had suffered from symptoms of schizophrenia "while in service or soon thereafter." 451 F.3d at 1333. The Board found that these lay statements "lack[ed] credibility absent confirmatory clinical records to substantiate such recollections" of the veteran's in-service symptoms. Id. (quotation marks omitted).
We vacated and remanded. We held that it would be "legally untenable" for the Board to conclude "that absent confirmatory [record] evidence, lay evidence lacks credibility," and explained that "the lack of such records does not, in and of itself, render lay evidence not credible." Id. at 1336. We recognized, however, that as a general matter, "the lack of contemporaneous medical records may be a fact that the Board can consider and weigh against a veteran's lay evidence." Id.
The appellants do not dispute that the absence of contemporaneous service records of an event or condition will often be pertinent. However, they argue that the absence of contemporaneous service records of unreported inservice sexual assaults is not pertinent, because it is not reasonable to expect that such assaults would have been reported to superior officers, or that records of unreported assaults would exist.
B
The VA does not dispute that, in the great majority of cases, such incidents are not reported to military authorities, and therefore such records do not exist. The regulatory history of section 3.304(f)(5) reveals that it was enacted in part to address the fact that "[m]any incidents of in-service personal assault are not officially reported." See Post-Traumatic Stress Disorder Claims Based on Personal Assault, 65 Fed.Reg. 61,132, 61,132 (Oct. 16, 2000) (proposed rule). This is especially true of in-service sexual assaults. The Department of Defense ("DoD"), which is required by statute to report to Congress annually on "[t]he number of sexual assaults [involving] members of the Armed Force[s] that were reported to military officials," see Ronald W. Reagan National Defense Authorization Act for Fiscal Year 2005, Pub.L. No. 108-375, § 577(f), 118 Stat. 1811, 1927 (2004), has estimated that a significant majority of in-service sexual assaults are unreported. In 2012, the "[DoD] estimate[d] that about 11 percent of the sexual assaults [involving Service members] that occur each year are reported to a DoD authority." 1 DoD Sexual Assault Prevention & Response Office ("SAPRO"), Department of Defense Annual Report on Sexual Assault in the Military: Fiscal Year 2012, at 18 (2013) ("2012 SAPRO Report"). DoD estimated that
[i]n 2010, reports by victims accounted for about 14 percent of the sexual assaults estimated to have occurred.... The majority of sexual assaults against Service members each year remain unreported.
DoD SAPRO, Department of Defense Annual Report on Sexual Assault in the Military: Fiscal Year 2010, at 22 (2011) ("2010 SAPRO Report "). And "[i]n 2006, reports to DoD authorities accounted for about 7 percent of the [inservice] sexual assaults estimated to have occurred that year." 2010 SAPRO Report, supra, at 22; see also id. at 98 (stating that the "[estimated [n]umber of [s]exual [a]ssaults [g]o-ing [u]nreported to DoD" in 2006 was 93%). The DoD estimates that between 2006 and 2012, fewer than 15 percent of military sexual assault victims reported the assault to a military authority. 2012 SAPRO Report, supra, at 53.
VA has long recognized that the un-derreporting of inservice sexual assaults is a problem for claimants. As early as 1996, the VA claims manual
state[d], with respect to claims based upon a personal assault: "The service record may be devoid of evidence because many victims of personal assault, especially sexual assault and domestic violence, do not file official reports either with military or civilian authorities."
YR v. West, 11 Vet.App. 393, 398 (1998) (quoting VA Adjudication Procedure Manual M21-1 (Feb. 20,1996)).
Servicemen and servicewomen who experience inservice sexual assaults face "unique" disincentives to report. See DoD Care for Victims of Sexual Assault Task Force, Report on Care for Victims of Sexual Assault 28 (2004) ("2004 Task Force Report ") ("Finding 12: There are barriers to reporting incidents of sexual assault. Some are consistent with those in the civilian community while others are unique in a military setting."). DoD findings from 2010 indicate that more than half of the female service members who experienced, but did not report, an incident of unwanted sexual contact during the previous year "eite[d] fear of retaliation or reprisals . as a reason for not reporting." See 2010 SAPRO Report, supra, at 95. Of those who did make a report, "most female victims surveyed indicate[d] experiencing some kind of retaliation (either professional or social) or administrative action against them associated with their reporting the sexual assault." Id. at 41; see also DoD, Calendar Year 2004 Report: Sexual Offenses Involving Members of the Armed Forces 5 (2005) ("2004 DoD Report ") ("A victim's fear of punishment [for misconduct occurring at the same time as the assault] is a significant barrier to reporting sexual assault."). Many victims also fear "the stigma associated with sexual assault reporting," and may "mistakenly assume that being the victim of a sexual assault will make them appear weak or incapable of performing their mission." 2010 SAPRO Report, supra, at 20; see also Gov't Accountability Office, GAO-08-1013T, Military Personnel: Preliminary Observations on DoD's and the Coast Guard's Sexual Assault Prevention and Response Programs 14 (2008) (finding that "[c]om-monly cited reasons [for not reporting] at the installations we visited included: (1) the belief that nothing would be done; (2) fear of ostracism, harassment, or ridicule by peers; and (3) the belief that their peers would gossip about the incident").
In sum, due to numerous disincentives to reporting, "[o]ver the past 6 years, the [DoD] estimates that fewer than 15 percent of military sexual assault victims reported] the matter to a military authority." 2012 SAPRO Report, supra, at 53.
There is also no reason to believe that the most severe assaults are reported with greater frequency. First, the government has not suggested that this is the case. Second, there is no reason to believe that the factors which usually deter reporting, such as fear of stigma or fear of reprisal by the perpetrator, are lessened in those cases where a rape is completed. Third, the DoD has consistently stated that the underreporting of rape is a significant problem. See generally Office of the Inspector General of the DoD, Interim Report on the USAFA Sexual Assault Survey (2003) (discussing incidence and reporting of in-service rape); see also, e.g., DoD, 2006 DoD Annual Report on Military Services Sexual Assault for Calendar Year 2006, at 2 (2007). Fourth, the DoD figures from the pre-2007 period, when "sexual assault" was defined more narrowly (as rape, noneon-sensual sodomy, indecent assault, and attempts to commit those offenses), indicate that the vast majority of offenses were not reported. See 2010 SAPRO Report, supra, at 22, 98 (comparing estimates for 2006 (93% unreported to the DoD) and 2010 (86% unreported to the DoD)). Military academy surveys during that period also indicate that significantly more rapes occurred than were reported to authorities. For example, a 2006 survey of U.S. Air Force Academy ("USAFA") cadets found that
[o]f the 60 Women [reporting at least one event of unwanted sexual contact], 26 reported completed sex or other sex acts, 29 reported attempted sex or other sex acts, and 49 reported sexual touching.
. Only 3 (5%) Women reported [the incident affecting them most] to an authority or organization.
USAFA, Report on Sexual Harassment and Violence: USAFA Academy Program Year 2006 16 (2006). A 2003 survey similarly found that of 26 female cadets who reported experiencing a single incident of sexual assault which involved rape or attempted rape, six had reported the assault to military authorities, Office of the Inspector General of the DoD, supra, at 17-18, and further noted that three of these six cadets reported suffering reprisal by their peers or by military authorities. Id.
Appellants argue that given the pervasive nonreporting of in-service sexual assaults, the Board and Veterans Court acted contrary to the statute and section 3.304(f)(5) by "aceordfing] evidentiary status to the absence of [service record] evidence" reporting the alleged assaults. See AZ Br. 20; AY Br. 21.
c
At common law, the majority of courts held that where circumstances supported the conclusion that "an entry ^vould naturally have been made if a transaction had occurred," then evidence showing the absence of an entry "should ordinarily be equivalent to an assertion that no such transaction occurred, and therefore should be admissible in evidence for that purpose." 5 John Henry Wigmore, Evidence in Trials at Common Lato § 1531, at 463 (James H. Chadbourn rev., 1974) ("5 Wig-more on Evidence ") (emphasis added); see also id. n.2 (collecting cases).
This rule has long been followed by the Supreme Court. For example, in Chesapeake & Delaware Canal Co. v. United States, the Supreme Court explained that evidence of the absence of a payment entry from Treasury Department records was admissible as evidence of nonpayment, because
[s]uch books so kept presumptively contained a record of all payments made and the absence of any entry of payment, where it naturally would have been found if it had been made, was evidence of nonpayment proper for the consideration of the jury.
250 U.S. 123, 129, 39 S.Ct. 407, 63 L.Ed. 889 (1919) (emphases added). Similarly, evidence of "[t]he absence of all traces of [land] grants, where evidence would usually be found, if it had existed," is admissible to show a purported grant was never made. Hornsby v. United States, 10 Wall. 224, 77 U.S. 224, 241, 19 L.Ed. 900 (1870) (emphasis added). The rule is logical because where a comprehensive record of events is regularly kept, as in an archive of land grants, "[t]he absence of any record evidence is remarkable, if the title is genuine." United States v. Teschmaker, 63 U.S. 392, 405, 22 How. 392, 16 L.Ed. 353 (1860).
Following this general approach, lower federal courts applying common law evidentiary principles have generally held that "[t]he absence of a record of an event which would ordinarily be recorded gives rise to a legitimate negative inference that the event did not occur." See United States v. Robinson, 544 F.2d 110, 114 (2d Cir.1976) (emphasis added); see also United States v. De Georgia, 420 F.2d 889, 893 (9th Cir.1969) ("[I]f a business record designed to note every transaction of a particular kind contains no notation of such a transaction between specified dates, no such transaction occurred between those dates.") (emphasis added); Keith v. United States, 250 F.2d 355, 356 (5th Cir.1957) (holding that an agent's testimony that "he checked with the police department, the sheriffs office, public utilities, chamber of commerce, telephone and business directories and talked to local residents" but found no record of a person was admissible as proof that the person was fictitious); Nichols v. United States, 48 F.2d 46, 49 (5th Cir.1931) (similar).
Correspondingly, courts have refused to admit evidence of the absence of a record to show that an event did not occur, where it was not reasonable to expect the event to have been recorded. For example, in Shreve v. United States, the Ninth Circuit held that, even assuming evidence of the absence of an entry from a company's account books would generally be admissible to show a transaction had not occurred, the account books in question "did not show that the [missing] transaction was fictitious," as it had not been established that they "contained an accurate record of all the business of the corporation, and particularly that under the method of bookkeeping adopted by the corporation the books would disclose the existence of all outstanding indebtedness." 77 F.2d 2, 6-7 (9th Cir.1935) (citation omitted) (emphases added). Similarly, in Bowman v. Kaufman, the Second Circuit held that police records were inadmissible to prove that no witnesses had reported a brake failure, because the records did not indicate that the police officer would have asked about or recorded any statements regarding the cause of the accident; thus, although the records "g[ave] no suggestion that [the police officer] was ever told of a brake failure, neither [wa]s there anything in [the records] inconsistent with this having happened." 387 F.2d 582, 587-88 (2d Cir.1967); see also id. at 587 n. 5 (citing 5 Wigmore on Evidence, supra, § 1531).
The common-law rule has been codified in Rule 803 of the Federal Rules of Evidence, which represents a "synthesis" of common law principles. See Fed.R.Evid. 803 advisory committee's note (1972). While these rules are not mandatory in VA disability hearings, they are further evidence of the common law approach, and we agree with the Veterans Court that they offer useful guidance. See Gambill v. Shinseki, 576 F.3d 1307, 1330 (Fed.Cir.2009) (Moore, J., concurring) (recognizing that the Veterans Court has looked to the Federal Rules as " 'guiding factors to be used by the Board in evaluating the probative value of medical opinion evidence' " (quoting Nieves-Rodriguez v. Peake, 22 Vet.App. 295, 302 (2008))); see also Stevenson v. Linens of the Week, 688 F.2d 93, 98-99 (D.C.Cir.1982) (approving the Benefits Review Board's reliance by analogy to Rule 803 "on the principle that the absence of an entry in a business record is probative of the nonoccurrence of the event in question").
Rule 803(7) allows admission of "[e]vi-dence that a matter is not included in a record" of a regularly conducted activity in order "to prove that the matter did not occur or exist," so long as "a record was regularly kept for a matter of that kind" and there are no "circumstances indicating] a lack of trustworthiness." Fed. R.Evid. 803(7). Rule 803(10) similarly authorizes admission of evidence of the absence of a public record to prove that "a matter did not occur or exist, if a public office regularly kept a record or statement for a matter of that kind." Fed.R.Evid. 803(10)(B).
Notably for our purposes, both rules require for admissibility that "a record was regularly kept" for the type of event in question. See Fed.R.Evid. 803(7); see also Fed.R.Evid. 803(10)(B). To establish that the record tends to prove (or disprove) a matter, it is "crucial" to "[d]emonstrat[e] that the records were kept in such a way that the matter loould have been recorded had it occurred." 5 Weinstein's Federal Evidence, supra, at § 803.09 (emphasis added) (discussing Rule 803(7)); see also United States v. Rich, 580 F.2d 929, 938 (9th Cir.1978) (noting that Rules 803(7) and 803(10) "are grounded on the high' probability of [the records'] accuracy"). Evidence that an entry is missing from a deficient record is inadmissible under the Rules. See, e.g., Robinson, 544 F.2d at 114-15; see also United States v. Rith, 164 F.3d 1323, 1336 (10th Cir.1999) (collecting cases).
There is no reason why the well-established commonlaw principle concerning the inadmissibility of unreliable record evidence should not be followed here. Indeed, the Veterans Court has held in similar circumstances that where a condition would not normally have been recorded, "the Board may not consider the absence of [administrative record] evidence as substantive negative evidence" of that condition. See Buczynski v. Shinseki, 24 Vet.App. 221, 224 (2011). In Buczynski, the Veterans Court ruled that the Board erred in basing its determination that a veteran's skin condition was "not exceptionally repugnant" on the absence of a medical record documenting such a condition:
[T]here [was not] any medical reason why a doctor would be expected to comment on the repugnance of [the veteran's] condition. Therefore, this is not a situation where the silence in regard to a condition can be taken as proof that a doctor did not observe the symptom.
Id. at 224 (emphasis added); see also id. (citing Federal Rule of Evidence 803(7)). Similarly, in Horn v. Shinseki, the Veterans Court held that the Board erred in relying on the lack of service records documenting a medical condition because "there is no evidentiary foundation, or even a logical reason to suppose" that the condition would have been recorded during the veteran's treatment. 25 Vet.App. 231, 239 n. 7 (2012). The Veterans Court recently applied the rule stated in Buczynski to a PTSD claim based on alleged in-service sexual assault. See Nesbit-Netcliff v. Shinseki, No. 11-0950, 2012 WL 3205518 (Vet.App. Aug. 8, 2012) (nonprece-dential). The Veterans Court held that where service medical records "are silent as to the appellant having being [sic] raped," the records "do not contradict [the veteran's] statement" that she was raped, because "[i]t is not surprising that a rape victim would be silent regarding the fact that she had been raped." Id. at *4 (emphasis in the original) (reversing and remanding).
These cases are consistent with our holding in Fagan, which addressed the Board's treatment of evidence lacking probative value (an inconclusive medical report recounting a doctor's inability to reach a conclusion one way or the other). Fagan, 573 F.3d at 1289-90. We held that such evidence
provides neither positive nor negative support for service connection. Therefore, it is not pertinent evidence, one way or the other, regarding service connection.
Id. at 1289 (emphasis added) (citation omitted).
Like the inconclusive medical report in Fagan, the absence of a report of an unreported sexual assault is too ambiguous to have probative value. Because the alleged assaults were not reported to military authorities, no reasonable person could expect records documenting the assaults to exist, or infer that the absence of such records tends to prove the assaults did not occur.' Thus, the absence of records "provides neither positive nor negative support for service connection," see id. at 1289, and is "not pertinent evidence, one way or the other," to that determination, see id.
In sum, básic evidentiary principles preclude treating the absence of a record of an unreported sexual assault as evidence of the nonoccurrence of the assault. Therefore, we agree with the appellants that where an alleged sexual assault, like most in-service sexual assaults, is not reported, the absence of service records documenting the alleged assault is not pertinent evidence that the assault did not occur. See Fagan, 573 F.3d at 1289-90.
II
The second question is whether the veterans' admitted failure to report the sexual assaults to superiors in the chain of command is itself pertinent evidence that the assaults did not occur. In both AZ and AY, the Board noted, and may have given weight to, the failure of the veterans to report the rapes to military authorities.
It is true that in the context of criminal rape trials, courts historically presumed that "it [wa]s so natural as to be almost inevitable" that a rape victim would "make immediate complaint [about the rape] to her mother or other confidential friend." See Baccio v. People, 41 N.Y. 265, 268 (1869); see also 4 John Henry Wigmore, Evidence in Trials at Common Law § 1185, at 298-301 & nn. 1-2 (James H. Chadbourn rev., 1972) ("4 Wigmore on Evidence") (collecting cases); State v. Hill, 121 N.J. 150, 578 A.2d 370, 374-77 (1990) (discussing the history of this presumption). Therefore, it was thought that a victim's failure to promptly report the rape to anyone was a "suspicious inconsistency":
It has already been seen that the fact of a failure to speak when it would have been natural to do so is in effect an inconsistent statement or self-contradiction .
[Where] the accused denies [that the rape occurred], its very commission thus coming into issue, the circumstance that at the time of the alleged rape the woman said nothing about it to anybody constitutes in effect a self-contradiction of the above sort. It was entirely natural, after becoming the victim of an assault against her will, that she should have spoken out. That she did not, that she went about as if nothing had happened, was in effect an assertion that nothing violent had been done.
Thus the failure of the woman, at the time of an alleged rape, to make any complaint could be offered in evidence (as all concede) as a virtual self-contradiction discrediting her present testimony.
4 Wigmore on Evidence, supra, § 1135 at 298 (emphases in the original) (citation omitted); see also, e.g., Baccio, 41 N.Y. at 268.
There are several reasons why this common law theory of pertinence is inapposite here. First, the failure to report the rape was considered relevant only where the victim failed "to make any complaint " to anyone, not where the victim failed to make an official report to a supervisor, an employer, or the police. See 4 Wigmore on Evidence, supra, § 1135 at 298 (emphasis in the original). Indeed, the cases generally asked whether the victim had reported the rape to her family or friends. See, e.g., State v. Balles, 47 N.J. 331, 221 A.2d 1, 5 (1966) (admitting "proof that the violated victim complained within a reasonable time to someone she would ordinarily turn to for sympathy, protection and advice" — specifically, her mother); Thomas v. State, 144 Ga. 298, 87 S.E. 8, 9 (1915) (admitting testimony that the victim "made complaint to those to whom complaint of such an occurrence would naturally be made" — specifically, her parents); Baccio, 41 N.Y. at 268 (stating that a victim generally "will make immediate complaint [of the rape] to her mother or other confidential friend"); State v. De Wolf, 8 Conn. 93, 100 (1830) ("If a female testifies, that [she has been raped], an enquiry is, at once, suggested, why it was not communicated to her female friends."). In other words, under the common law, a rape victim was expected to complain to the very categories of individuals specified in section 3.304(f)(5) as potential sources of supporting evidence — the same kinds of individuals who submitted supporting statements here. We are unaware of cases holding that the failure to report the alleged rape to the police or a workplace supervisor tends to show that the rape did not occur.
Second, modern courts are skeptical that the lack of a prompt report has probative value because a rape victim will "naturalfly]" report the assault. Rather, they recognize that "[t]he overwhelming body of current empirical studies, data, and other information establishes that it is not inherently 'natural' for the victim to confide in someone or to disclose, immediately following commission of the offense, that he or she was sexually assaulted." See People v. Brown, 8 Cal.4th 746, 35 Cal.Rptr.2d 407, 883 P.2d 949, 956 (1994); see also, e.g., Commonwealth v. Licata, 412 Mass. 654, 591 N.E.2d 672, 674 (1992) ("[L]ack of a fresh complaint in no way necessarily . implies lack of rape."). It is now known that sexual assault is generally underreported. See, e.g., S.Rep. No. 102-197, at 44 (1991) ("Consider the typical rape victim.... Few even report the crime."); id. at 38 (stating that rape is among "the most underreported crimes in America"). Courts recognize that many victims are afraid to report the crime because they fear stigma, humiliation, or the ordeal of testifying about the attack. To the extent that courts permit criminal defendants to cross-examine prosecution witnesses, including rape victims, about omissions that are arguably inconsistent with the prosecution's case, that practice rests on a unique consideration inapplicable to a civil benefits proceeding: the overriding need to safeguard a defendant's right to a fair trial and Sixth Amendment right of confrontation. See Olden v. Kentucky, 488 U.S. 227, 230-32, 109 S.Ct. 480, 102 L.Ed.2d 513 (1988) (holding that the defendant in a rape trial had a constitutionally protected right to cross-examine the complainant on an issue the trial court excluded as too prejudicial). In the context of a non-adversarial civil benefits proceeding, such as a VA benefits proceeding, there is no criminal defendant, and these constitutional concerns are inapposite.
Third, as a general matter, courts have held in both criminal and civil contexts that, similar to the rule on omissions from unreliable records, where there is reason to suspect that no report or other statement would have been made, testimony about the failure to make a report or statement is inadmissible. As the Supreme Court has recognized, "[i]n most circumstances silence is so ambiguous that it is of little probative force." United States v. Hale, 422 U.S. 171, 176, 95 S.Ct. 2133, 45 L.Ed.2d 99 (1975). When evaluating whether the failure to make a statement may be probative of a material fact, "the underlying test is, would it have been natural for the person to make the assertion in question?" 3A John Henry Wig-more, Evidence in Trials at Common Law § 1042 at 1058 (James H. Chadbourn rev., 1970) (emphasis added). Thus,
silence is commonly thought to lack probative value on the question of whether a person has expressed tacit agreement or disagreement with contemporaneous statements of others.... Failure to contest an assertion . is considered evidence of acquiescence only if it would have been natural under the circumstances to object to the assertion in question.
Hale, 422 U.S. at 176, 95 S.Ct. 2133 (citation omitted); see also Jenkins v. Anderson, 447 U.S. 231, 239, 100 S.Ct. 2124, 65 L.Ed.2d 86 (1980) ("Common law traditionally has allowed witnesses to be impeached by their previous failure to state a fact in circumstances in which that fact naturally would have been asserted") (emphasis added).
Thus, where an individual would not be expected to make a statement, courts generally do not admit testimony that no statement was made. Similarly, courts generally refuse to allow a witness to testify that he was never told a fact, where one would not expect that witness to have been informed. It is generally recognized that
[s]ilence may imply assent to [a third party's statement], but on certain conditions only. The general principle of relevancy tells us that the inference of assent may safely be made only when no other explanation is equally consistent with silence....
4 Wigmore on Evidence, supra, § 1071, at 102; see also, e.g., Vail v. Strong, 10 Vt. 457, 463 (1838) ("The mere silence of the party creates no evidence, one way or the other. There are, indeed, cases, where the silence of the party creates a presumption or inference against him; but this presumption derives all its force from the circumstances, under which the statement is made . "). And in contract disputes, evidence that other customers failed to complain is usually inadmissible to show that the goods were not defective, because there are numerous reasons customers might not complain about receiving defective goods.
Fourth, there is a unique deterrent to reporting inservice sexual assaults to military authorities that is not usually present in criminal cases: that is the fear of reprisals. A servicemember who is raped by another servicemember, and reports that rape within the chain of command, is making the report to a person professionally (and perhaps personally) associated with the rapist. Thus, many servieemembers fear that the act of reporting a rape to military authorities will subject them to personal and professional reprisals. See, e.g., 2010 SAPRO Report, supra, at 19-21, 25, 41, 95 (discussing reprisals and the fear of reprisals); Office of the Inspector General of the DoD, supra, at 17-20 (similar); Gov't Accountability Office, supra, at 14 (similar). This fear creates incentives not to report rapes to military authorities that do not exist in the typical criminal case in the civilian context.
Finally, the veteran's benefits system is based on "solicitude for the claimant." Walters v. Nat'l Ass'n of Radiation Survivors, 473 U.S. 305, 311, 105 S.Ct. 3180, 87 L.Ed.2d 220 (1985); see also Hodge v. West, 155 F.3d 1356, 1362 (Fed.Cir.1998) ("This court and the Supreme Court both have long recognized that the character of the veterans' benefits statutes is strongly and uniquely pro-claimant."). This solicitude argues against the use of evidence against a claimant when it has doubtful pertinence. To the extent that Congress has relaxed evidentiary requirements in the VA context, it did so to benefit, not penalize, claimants. See generally H.R.Rep. No. 100-963, at 13-14 (1988), reprinted in 1988 U.S.C.C.A.N. 5782, 5795-96. Here, the Secretary, relying on empirical evidence, has expressly recognized that the failure to report to authorities is typical of active duty victims of sexual assault. See 65 Fed.Reg. at 61,-132. The Secretary expects that many assaults will not have been reported to authorities, for reasons unrelated to the merits of the claim. Penalizing assault victims for that failure would hardly comport with a system in which "the importance of systemic fairness and the appearance of fairness carr[y] great weight." Hodge, 155 F.3d at 1363.
For all these reasons, we conclude that the VA may not treat a claimant's failure to report an alleged sexual assault to military authorities as pertinent evidence that the sexual assault did not occur.
Ill
In each of these cases, the Board appears to have treated the absence of service records documenting the alleged assaults, and the absence of a report to military authorities, as evidence that the assaults did not occur. In AZ, the Veterans Court expressly acknowledged that the Board had given the absence of service records documenting the alleged assault evidentiary weight, but held that it was not error to do so, because "the Board is permitted to weigh the absence of corroborating records and documents against the lay evidence." AZ, No. 10-2393, slip op. at 5 (Vet.App. Nov. 28, 2011) (emphasis added). In AY, the RO relied heavily on the ab sence of service records of the assault, but the Board mentioned the absence of service records only briefly, and the Veterans Court did not clearly decide whether such rebanee was proper. In both cases, the Board and Veterans Court also appeared to treat the veteran's failure to report the assault to military authorities, as evidence that the assault did not occur.
We remand to the Veterans Court for further proceedings. In each case, the Veterans Court should consider to what extent the Board improperly relied on the absence of service records documenting the alleged sexual assaults, or on the veterans' failure to contemporaneously report the alleged sexual assaults to military authorities, as pertinent evidence that the alleged assaults did not occur. Because such an approach is unsupported by the applicable statute and regulations, contradicted by the empirical evidence, and contrary to general evidence law, the Veterans Court should consider whether remand to the Board is required so that the cases can be re-adjudicated in the light of the correct standard.
VACATED AND REMANDED
Costs
Costs to appellants.
. The dissent cites provisions of the statute and VA regulations that are supposedly contrary to the majority's holding. Dissent at 1326. But as discussed below, these provisions are not addressed to the absence of service records. Rather, they are addressed to existing service records of "the places, types, and circumstances of such veteran's service." See 38 U.S.C. § 1154(a)(1). We agree that such service records must be given "due consideration," where they exist.
. To the extent the appellants argue here that the Board or Veterans Court, contrary to Bu chanan, erred by requiring a record of the alleged assault to conoborate the lay statements, we do not think they imposed any such requirement.
. For incidents of sexual assault occurring after the 2007 revisions to the Uniform Code of Military Justice ("UCMJ") and prior to the 2012 UCMJ revisions, "sexual assault"
include[s] rape, aggravated sexual assault, nonconsensual sodomy, aggravated sexual contact, abusive sexual contact, wrongful sexual contact, and attempts to commit these offenses.
2010 SAPRO Report, supra, at 64; see also UCMJ art. 120(m) (2007) (defining "wrongful sexual contact" as "without legal justification or lawful authorization, engaging] in sexual contact with another person without that other person's permission"), codified at 10 U.S.C. § 920(m) (2007); UCMJ art. 120(t)(2) (2007) (defining "sexual contact" as "intentional touching" of certain body parts "with an intent to abuse, humiliate, or degrade any person or to arouse or gratify the sexual desire of any person"), codified at 10 U.S.C. § 920(t)(2) (2007).
. Recognizing the disincentives and reluctance to report, in 2005 the DoD adopted a policy allowing servicemembers to make a "restricted" report of a sexual assault, which "allows victims to confidentially access medical care and advocacy services without initiating an official investigation or command notification." 2012 SAPRO Report, supra, at 17; see also id. app. B at 99-101 (describing the restricted reporting option). These confidential reports apparently are not included in the service member's records. The DoD figures cited in the text for reports of sexual assault in the years 2006-2012 include both restricted and unrestricted reports. Thus, it seems probable that the percentage of reports that would appear in a service member's records is even lower.
. DoD bases its estimates in part on the Workplace and Gender Relations Survey of Active Duty Members ("WGRA"), conducted every two to four years. See generally Defense Manpower Data Center, DMDC Report No. 2010-025, 2010 WGRA: Overview Report on Sexual Assault (2011). WGRA uses the term "unwanted sexual contact" for acts corresponding to sexual assault, see id. at iv; see also 2010 SAPRO Report, supra, at 92 n. 132, and distinguishes these acts from "sexual harassment," which comprises "crude/offensive behavior, unwanted sexual attention, and sexual coercion," see Defense Manpower Data Center, DMDC Report No. 2010-023, 2010 Service Academy Gender Relations Survey 4 (2010).
. According to VA clinical materials,
sexual victimization that occurs in [the military] setting often means that victims are relying on their perpetrators (or associates of the perpetrator) to provide for basic needs including medical and psychological care....
Because organizational cohesion is so highly valued within the military environment, divulging any negative information about a fellow soldier is considered taboo. Accordingly, many victims are reluctant to report sexual trauma....
Amy Street & Jane Stafford, Military Sexual Trauma: Issues in Caring for Veterans in Eve B. Carlson et al., Iraq War Clinician Guide, 66, 66-67 (2d ed.2004), available at http:// www.ptsd.va.gov/professional/manuals/ manual-pdl/iwcg/iraq_clinician_guide_v2.pdf.
. "For incidents that occurred prior to the changes made to the UCMJ on October 1, 2007, sexual assault included rape, noncon-sensual sodomy, indecent assault, and attempts to commit these acts." Id. at 64; see also 2004 DoD Report, supra, at 3 (reflecting the same definition). "Indecent assault" is an "attempt[] or offer[] with unlawful force or violence to do bodily harm to another person," committed upon a person other than the defendant's spouse, "with the intent to gratify the lust or sexual desires of the accused." See UCMJ art. 128 (2005) (defining assault), codified at 10 U.S.C. § 928 (2005); Manual for Courts-Martial of the United States, ¶ 63, at IV-98 to -99 (2005 ed.)
. Appellants do not dispute that where a veteran claims to have reported a sexual assault to military authorities, but no report is found, the absence of the report may be pertinent to the evaluation of his or her claim.
. A minority of courts appear to have held that evidence of the absence of an entry from regularly kept records was inadmissible. See Shreve v. United States, 77 F.2d 2, 7 (9th Cir.1935) (collecting "cases which hold that the nonexistence of a debt or obligation cannot be established by proof that the books contain no such entry"); see also 5 Wigmore on Evidence, supra, § 1531, at 463 (criticizing the minority rule).
. See also, e.g., Commonwealth ex rel. Funk v. Clark, 311 Ky. 710, 225 S.W.2d 118, 119 (1949) ("The absence of an entry in a public [school] record that would appear in it in the usual course may be generally accepted as evidence that an event did not take place or that something was not done.") (emphasis added); Duren v. Ark. State Bd. of Optometry, 211 Ark. 565, 201 S.W.2d 578, 579 (1947) (admitting testimony that the appellant's name did not appear on "a roster of all men licensed to practice optometry in Arkansas" as proof that he was unlicensed); Eisminger v. Mitchell, 181 Okla. 333, 73 P.2d 862, 865 (1937) (affirming the trial court's admission of court records as evidence that no previous judgment was entered where, "because of the statute and general rule, [the records] should [have] contained] such an entry if judgment had been entered"); Sharp v. Pawhuska Ice Co., 90 Okla. 211, 217 P. 214, 217-18 (1923) (collecting cases refusing to admit the absence of records, and holding them inapplicable where business records were regularly kept in triplicate); Griffin v. Wise, 115 Ga. 610, 41 S.E. 1003, 1004 (1902) ("A [tax] book which would contain an entry if such an entry existed is admissible . to show that such entry is not in existence.") (emphasis added); Knapp v. Day, 4 Colo.App. 21, 34 P. 1008, 1009 (1893) (affirming the trial court's admission of testimony of "the postmaster, having charge of the records of the [post] office, . that the records did not show [registered] letters to have been received").
. Some courts characterized testimony about the absence of a record or statement as "hearsay" or "negative hearsay." See, e.g., Menard v. Cashman, 94 N.H. 428, 55 A.2d 156, 160-61 (1947) (holding that testimony that no patrons ever complained about allegedly defective stairs was correctly excluded because "[i]f the excluded testimony was not hearsay, and therefore inadmissible, it was at most only evidence of inconclusive silence" (citations omitted)); see also Edmund M. Morgan, Hearsay Dangers and the Application of the Hearsay Concept, 62 Harv. L.Rev. 177, 213 (1948) ("The decisions are in conflict as to whether the silence is to be treated as hearsay.").
While the absence of a record is "probably not hearsay as defined in" the general hearsay rule, its inclusion under the rubric of hearsay exceptions establishes that regardless of its hearsay status, the "[fjailure of a record to mention a matter which would ordinarily be mentioned is satisfactory evidence of its nonexistence," thereby "set[ting] the question at rest in favor of admissibility" of such evidence. See Fed. R.Evid. 803(7) & advisory committee's note (1972) (emphasis added); see also United States v. Rich, 580 F.2d 929, 937-38 (9th Cir.1978) (stating that Rules 803(7) and 803(10) "resolved the issue" of admissibility by "treatfing] evidence of the absence of entries . as an exception to the hearsay rule").
. Similar requirements have been adopted in state statutes. See, e.g., Cal. Evid.Code § 1272 (2013) (admitting evidence of the absence of a business record to prove the nonoccurrence of an event if "all such acts, conditions, or events" were recorded, and "the absence of a record . is a trustworthy indication that the act or event did not occur").
. We do not suggest that service records cannot otherwise be relied on by the VA, for example, to show AZ had a disciplinary problem prior to the alleged assault, or to establish that AY was never treated for attempted suicide at a military hospital.
The dissent suggests "the absence of a report in [AZ and AY's] records cannot possibly have any bearing on the outcome of the cases before us." Dissent at 1325-26. But if an absence of a documentary record is irrelevant, the VA should not have relied on that absence in reaching its decision.
. For example, in Commonwealth v. Morgan, the Supreme Court of Pennsylvania pointed out that not all rape victims report:
Women who are violated as [the victim] claims she was may be divided into three classes: (1) those who furiously turn on their attacker with any weapon available or even with their bare hands; (2) those who because of a natural dread of having the indignity publicized, remain silent; and (3) those who, after counseling for a day or two with husband and friends, invoke the law.... The members of all three classes are entitled to respect.
358 Pa. 607, 58 A.2d 330, 334 (1948); see also id. at 333 (stating that "[m]ost women are reluctant to make a complaint in rape cases" because they fear "notoriety" and the ordeal of testifying).
. For example, the Supreme Court of Georgia held in Sherling v. Continental Trust Co. that the trial court erred by allowing testimony that a decedent
never said anything to [the witness] about a contract [he allegedly made with the plaintiff and a third party]. This evidence should have been excluded . on the ground that it was irrelevant and immaterial, and no circumstances were shown requiring [the decedent] to make any statement about the contract referred to or to admit or deny the making of the same.
175 Ga. 672, 165 S.E. 560, 561 (1932) (emphasis added) (headnote). And in Lake Drainage Commissioners v. Spencer, where the fact in question was whether or not a summons had been served on the defendants' mother, the Supreme Court of North Carolina held that the trial court erred by admitting the defendants' testimony that they had never heard their mother say she was served with summons as tending to prove that no service was made, because the mother's failure to mention the summons "prove[d] nothing, and if it proved anything, would tend to show that she had been served." 174 N.C. 36, 93 S.E. 435, 435 (1917).
. For example, in a suit by a stepdaughter alleging abuse by her stepmother, the Court of Appeals of Indiana held that testimony by the defendant's son to the effect that his stepsister never mentioned the alleged abuse in his presence was inadmissible to show that the abuse did not occur, because "[t]here was nothing obligatory upon [the stepsister] to discuss the fact of the trouble between herself and her stepmother with the witness, or with other persons in his presence." Treschman v. Treschman, 28 Ind.App. 206, 61 N.E. 961, 964 (1901). Courts have been more accepting of the proposition that because close family members would be told of a loved one's illness or injury, the fact that they were not told about an illness or injury tends to show that it never occurred. See, e.g., Fidelity Serv. Ins. Co. v. Jones, 280 Ala. 195, 191 So.2d 20, 29-30 (1966) (allowing testimony that the deceased never told family members he was unwell prior to an alleged accident); Fogg v. Or. Short Line R.R. Co., 78 Utah 105, 1 P.2d 954, 956-57 (1931) (allowing testimony from the plaintiff's wife that he did not complain of any injury from a prior accident).
.See, e.g., S.J. Van Lill Co. v. Frederick City Packing Co., 155 Md. 303, 141 A. 898, 903-04 (1928) (holding the absence of complaints from another purchaser inadmissible because, given the many possible reasons for not complaining, the inference that the goods were acceptable from the later purchaser's failure to complain was "too remote to warrant its recognition as judicial proof"); Siegel, King & Co. v. Penny & Baldwin, 176 Ark. 336, 2 S.W.2d 1082, 1084 (1928) (observing that other purchasers may well have been "damaged without[] complaining"). In Vermont Food Industries, Inc. v. Ralston Purina Co., the Second Circuit held that the trial court had properly prohibited questions about customer complaints to a company's home office because
none of these questions was probative of the real point the appellant was trying to get before the jury, namely, that no complaints concerning the appellant's product had in fact been made. Many complaints might have been made locally, but resolved there. In other words, the absence of formal complaints at the home office might not be indicative of the situation in the field.
514 F.2d 456, 465 (2d Cir.1975).
. We note that in both cases, the VA implied that the lay statements lacked probative value because they were not made by eyewitnesses to the alleged sexual assaults. See AZ, No. 06-08 672, slip op. at 15 (Bd.Vet.App. Jan. 22, 2010); AY J.A. 105 (Mar.2006 Rating Decision). However, we do not think the Veterans Court relied on any such interpretation of section 3.304(f)(5), which would clearly be incorrect. The regulation expressly authorizes the submission of lay statements from individuals unlikely to have any opportunity to witness an in-service sexual assault, including clergy and the veteran's family. See 38 C.F.R. § 3.304(f)(5). As the VA's own adjudication manual acknowledges, sexual assaults are unlikely to be witnessed by third parties. See VA Adjudicative Procedures Manual Rewrite M21-1MR, Pt. Ill, Subpart iv, Ch. 4, Sec. H(32)(a) (2011) ("When determining the occurrence of stressors to establish service connection for PTSD, consider the following: . the trauma may be experienced alone, such as in cases of rape or assault....").