let me start by saying that these shoes are really unexpectedly comfortable. The inner sole of the shoe is very soft pillow-like and it adds up to the fact that the actual surface of the insole is almost similar to a flat shoe, in terms of how much support you foot needs. The only complaint is that the shoe is somewhat large, I wear 35.5 EU and my usual perfect fit is 5.5. I ordered a 5 and I need an insert for the shoe to s*** perfectly. However I have decided I will keep the shoe because I can rarely find a heel so comfortable, not to mention I can wear it with virtually anything, it could easily match a skirt or a pair of jeans, be those skinny or bootcut. Love it