My son has really big feet and ankles, which he can't even squeeze into these boots, even though we ordered a size up. The elastic sides that normally stretch to get your feet into don't stretch at all. I would even venture to say they are defective! They are very poorly made in my opinion and I will be calling the company to complain. I have always liked our bogs in the past, but these don't cut it at all! I'm very unsatisfied because it stands to reason that if you have to order a size 14 boot, you obviously have very large feet and the boots should accommodate that. Now I realize why the price was so low( for bogs!) There must have been a lot of returns! The only thing I like about them is that they look nice.