I just received this and have used it for a week and I love it! It looks nice and professional. Inside it has 3 sections: 1 for a laptop, 1 for papers and a third one with 3 good size pockets as well as an outside compartment. It works well for me - I like to carry a bag that can serve as a briefcase and a purse without being too bulky and this one really fits the bill. Time will tell how well it holds up but my first impression is of excellent quality.<br />Update: after 18 months this bag has completely fallen apart. First the shoulder strap tore away from the body of the bag. I took it to get fixed and the leather guy said the strap was way too narrow for this bag and it wasn't attached well. Now it's 4 months later and in addition to the other side of the strap hanging on by a thread, the strap itself is frayed and torn in multiple places. It was a beautiful well organized bag but for $272 it needs to last more than a year and a half for me.