Since I didn't keep the shoe, most of these questions are NA.  The problem with this shoe was that the velcro strap that goes across the top of the arch was way too short.  I have a high arch, but have never had a problem with any sandal that has the across the arch strap meeting up with the velcro, but this one barely reached the first couple of teeth on the velcro and as soon as I took a step the velcro popped loose leaving the shoe no longer strapped to the foot.  Makes walking a bit difficult.  It was a pretty shoe.