I ordered this brand a year ago in a women's size 11. I work 8 hours on my feet. The shoe was excellent. Then I ordered this style shoe in the same size. Same brand as the last pair because they were so comfortable. I put the new pair on and went to work and my feet were killing me. I thought maybe I just had to break them in. So I wore them the next night and the same thing. Real tight and crunching my toes. When I got home I got the first pair out and put the shoes against each other sole to sole. This pair was almost an inch shorter. The size read 11 but it wasn't. Very disappointed with this transaction. I've already used the shoes and I don't have the time or the money to be bothered to send them back.