The shoe is really cute.  Great shoe to dress up or down.  The adjustability across the top of the foot is not good.  I needed just 1/4 in.  more room across the front but because of where the Velcro is on the shoe, the Velcro shows.  If you change anything with this shoe, please place the Velcro in such a manner that it will not show when adjusted up to 1/2 an inch and make a wide a true wide. I purchased a size 9EE but when it arrived it was a 9W.  The 9W should have fit because I am barely a wide. I only ordered an EE because a D was not an option.  Previously, I purchased a 9M from Amazon and I had this same issue with the adjustability.  Clarks shoes use to be predictable but not anymore unfortunately.