These are so much more comfortable than i thought they would be for the price! My job is very fast paced and I walk or stand nearly the whole day and the shoes were comfy right off the bat. The arch support leaves a little to be desired but mine are quite high and i was comfortable wearing them 8+ hours. The soles are a bit slick on concrete floors; the heel is not too high, about 3 inches, which is perfect for everyday wear; the grey is like a dove grey with a slight hint of brown. I ordered an 8 but they fit like an 8 & 1/2 which will be great for thicker socks so all in all I am very happy with them.