I contacted outdoor equipped because the Dr. Martens were too big by a size. My girlfriend accidentally ordered the &#34;UK&#34; size of the shoe. After I contacted them they told me they would wave their usual 20% fee to return the item, but would still charge me a 10$ stocking fee, and I would have to pay for the shipping. The cost being almost 1/3 of the price of sandals, I decided to stretch the leather from an 8 US to a 10 1\2 US to fit my foot. After the damage was done to the sandals they then said they would wave the 10$ stalking fee... too little, too late. If you have to make a return to outdoor equipped be prepared to fight with them to wave their fees.