I normally love buying things off of Amazon because it's so easy to return items if you don't like something when it arrives. However, I think that this is starting to bite me when it comes to shoes. This is the second pair of nice dress shoes that I have purchased off of Amazon that have arrived pre-worn (someone basically trying them on, walking around the house and then haphazardly throwing them back in the box). Both have arrived with creases in the leather, scuffs on the soles and not packaged properly. The strap has increased wear due to packaging as well. Overall I like the shoes but if I'm going to be spending this much money I would prefer for them to be brand new. Will likely be going to an AE retailer to purchase from here on out.