Got these today and I received the wrong heels. I ordered the ELSA-BLACK-PU in size 11 but got regular ELSA-BLACK heels in size 11 which is confusing as it didn't even say size 11 was an option for that style when I was making the purchase. (still isn't an option now) I wanted the leather version, but these will do I suppose. I normally wear size 9 shoes and size 10 heels, but I the size 11 of these fit me with just a tad bit of extra room. Chose the 11 vs 10 based on other reviews on here saying to order a 1/2 size up and 10 1/2 wasn't an option. It's fine though, I prefer the extra room as it enabled me to put some (much needed) heel liners in there.