These shoes were a gift for my mom. She wanted some bright and colorful shoes for work. She wears them everyday!  Her only complaint is that after about 5-6 months, the arch support was completely gone and she had to put inserts in them. New Balance did not offer her a replacement even though she showed them pictures of how broken down the inside of the shoe was. Sad because we all love New Balance. Had absolutely no issues with the seller though, this was all on New Balance.