The shoes are beautiful, BUT they looked USED, not new!  The shoes had staining on the inside (looked like sweat) and the soles were dirty and scuffed (looked to be much more than would happen with trying them on).  The box was in bad shape and it looked like the shoes had just been thrown in.  Had they looked new and not USED, I would have happily given them 5 stars.  I feel like the 2 stars are warrented based on the condition and to warn others.  As for the look and feel, while not the most comfortable heel I've worn, they were pretty easy on the feet and really, really pretty.