I ordered a size 9M but got a 9W that was larger and wider than the size 9M DC Women's Court Graffik sneakers that I've ordered for my daughter before. I returned it for a size 8.5M and received a 8.5W. The length was fine but it was still too wide. In the end, my wife kept them since they fit her and I took my daughter to the mall to get her sneakers. At least I had no problem returning the first pair of sneakers, which were quickly exchanged, and I would have returned the second pair if my wife had not wanted them. As far as my wife is concerned, the sneakers are okay for around the house or mild use but they don't provide enough support for extended walking.