The reason for one star is: 1) Way to small, and after reading similar complaints, I ordered up by 1/2 size to 9 1/2, and could have easily ordered up a whole size, maybe 1 1/2 sizes up; 2) I waited too long to return (something I have a hard time doing anyway) and these otherwise beautiful shoes, never worn, will sit in my closet. I thought Amazon's return policy was Longer than 30 days  (didn't it used to be?) so my bad for not checking that out sooner.  Still, I think this shoe showed enough of a poor fit to warrant a stronger message about it by Amazon. And shame on the company who can make such a potentially comfortable and very cute shoe, then feed their otherwise automatic machines with such poor sizing information!