I ordered this fantastic shoe in a size 6.5. They came in today, I was so excited. I opened the box and thought they looked large. So I looked at the size of the shoe which said 8. The box said 6.5 but someone had scribbled that out and handwritten Size 8. The return seemed easy and quick but there was no option for me to request the correct size. Now I'll have to wait for my refund to go through and then try again.  EDIT: the new shoes arrived and they are great. They were the correct size, fit my size 6.5 perfectly. The return process was completely painless. I wasn't offered an exchange option so I returned the wrong shoes, waited till they were received, and reordered them. All in all I am very glad I ended up with the shoes I wanted, at a great price with only a minor glitch that was easily taken care of.