I don't know how it happens that theses sandals get high marks with other customers, but in my experience, they are truly awful. After wearing them just a few times, I noticed that my daughter had a fresh scratch on her foot. Then I checked the shoe, and it turned out she scratched her foot on a surprisingly rough part on the inside of the strap, and her foot was actually bleeding. I could see a stain on the leather. Unfortunately I threw away the box, so I didn't bother returning them. Usually stride rite shoes are of decent quality and I never bother to keep the box. I'll know better next time.