This is just waste of money, I am returning it. The product conforms to the size of the shoe not the other way around wherein the shoe conforms with what you set the stretcher. When I squeeze in the stretcher, it does not hold. I even sprayed stretcher chemicals unto the shoe and leave it for 3 days. NOTHING HAPPENS!!!!!  Wood is so cheap too! Since Amazon is not the one processing the refund, wonder how fast I can get my money back. I believe I still have to wait for their reply before I can send the item back. Will not buy again if not Amazon.