I got what should have been the right size, and even a little big (since other reviews said they run small).  At first, they fit like a glove and had great arch and heel support.  I wore them at home for a short time before venturing out.  I wore them to work the first day, and before I even arrived at work, I was miserable and couldn't walk in them anymore - this is just walking to the building!  The sides of my heels feel like they have been stabbed and have open wounds.  I took the shoes off as soon as I got to work, but now I have no idea how I will manage the rest of the day, and getting home.  I am returning these and will exchange for a bigger size.  I normally wear 8.5, I bought 9 since they are only available in whole sizes.  I guess I will try the 10 and hope for the best.  The shoes are really gorgeous otherwise, and have a great look and heel on them (I have ankle problems due to a serious injury several years ago).