These shoes are way too long and way too narrow for my feet. They are lovely, but there is no way I could ever wear them. When I tried to return them I was told to send pictures of my feet. When I wrote back to say I didn't want to take pictures of my feet, unless they come in different shapes, which I didn't expect they did,  I received an insulting letter and a note to send pictures of my feet. I wrote back to say I just want to return them. This is not yet resolved, and I will never try this again. Amazon has not intervened or given any help. I am beside myself and frustrated. Not to mention out a bunch of money and without shoes for my son's wedding. I will give one star for pretty shoes, and minus five for irritation, illogic, rip-offs and insults.<br /><br />Ps. They came in really cool wrapping! I feel bad sending them back, but I'm feeling more angry as time goes on.