The buckle on the outside pocket doesn't stay closed. It looks like a regular buckle in the pic, but it's not.  It's an awkward, poorly designed piece.  The pockets are very small.  They unzip, but the fabric is so tight that nothing fits in them.  The zippers weren't great and would stick a little when zipping and unzipping. The backpack was rigid and uncomfortable.  I contacted the company to see about returning it, and even though the package arrived with a Van Nuys, California return address, they said I would have to send the bag to an address China.  The postage to China costs as much as I paid for the backpack, so I'm extremely unhappy.  I regret purchasing this item through this merchant.