I don't know what I expected for the price paid. I do know I used the cloth bag once and then gave it to good will. The company sent the bag very quickly so the only one at fault was me. Why I gave the bag away: 1. I put my keys in and my wallet and the bag stretched down to my knees. I put my phone in and the bag hit the floor. I shortened the strap and by the end of the day the bag was again around my knees. I gave up and gave it to someone else (and yes I feel guilty about that).<br />Lois A