The shoes came when promised and fit as expected. I had tried the thong style from a local store and knew my size 9M/11W; those I returned because I got a rash where the thong crossed my foot. I ordered this sandal style so I could wear socks which at the present time is working fine. The are very comfortable but I'm giving a 4 stars until I've had a chance to wear them longer and make sure they won't irritate my skin even with socks. The arch and cushioning are great and I have planter fasictitus and neuropathy in my feet. I'll update this later.