I had high hopes for these shoes especially considering the price tag and the brand. I'm actually surprised none of the reviews prior to this mentioned anything about heel issues. I received my shipment yesterday and eagerly put these on for work this morning. First thing, I had to make a delivery to the building adjacent to mine and noticed the heel rubbing on my ankle. After making a second delivery, I don't know if I can wear these for the rest of the day. The top edge of the back of the shoe come forward ever so slightly. I think it is probably meant to be some sort of padding but it didn't have that effect on my feet. I'm rolling down my socks to act as a buffer to hopefully get me through the day. My achilles already have red marks across them and I've only had them on for an hour.