I love the sandals - they are far more comfortable than I expected. I normally order a 9.5, but the 9 fits well - not tight at all. I have a very high arch and am able to get these on easily, and they have decent support and a padded footbed. They are far more distressed than they look in the photo - there is white distressing on the black. The reason I did not give them 5 stars is due the fact the sandals did not arrive in their original box, which makes me wonder if they are new or used. This should have been stated in the item description. I am tempted to return them, but my husband likes them, and they are cute and comfy - but the price should have been lower for shoes not sent in the original box. They were sent in a plain brown box.