These heels are exactly like the picture. They are made well and are comfortable. The reason I am giving it 3 stars is because I expected a certain level of quality for the price and being from Gwen Stefani. For me these shoes just looked to cheap. It looked and felt like plastic and the zipper was hard to zip up. As a fan of her L.A.M.B. Line I felt that these were expensive knock offs. Save yourself a few extra dollars and get LAMB heels.