I'm so bummed about these sandals! I got them yesterday, and already processed the return label as I cannot wear them.  The good: Beautifully made Right width for my medium width feet Good back support (no arch support) Very comfortable  The bad: The strap around the ankle is ridiculously wide. Even at the smallest spot, the sandal is way too wide and my heel comes off. It looks like I'm wearing flip flops. I've never had this issue before, my ankles are regular size.  It's a shame but I just cannot wear them.