A week after I got the this adorable bag. The little thing at the end of the zipper broke. I was okay with that, whatever. It's no big deal, no one's really looking at that anyways. However, when the strap broke...3 TIMES!!! I was over it. The first time, I have no idea why it broke because I had 4 items in the ag: my keys, wallet, my day planner and a 8×6 notebook.  I fixed it up thinking maybe it was this one time. The other 2 times, I had swung the bag onto my shoulder like I would any other bag and the damn strap. I was upset because I was in motion and I had to keep going to get toy destination. I'm so upset and disappointed, I don't even want to replace the bag. It's cute, but apparently s***ty.  And I think I've had this bag for maybe 2 weeks. That's awful.