I bought these shoes for my wife, who works 12 hour shifts as an RN. She had another pair of New Balance which were too firm. I had a pair of the same model for myself that I use to workout in and found them to take care of my feet nicely. It seems that they're doing the same for my wife. She no longer gets as much discomfort in her back from working the full shift as she used to and we're mediating the problem with insoles which we purchased. Hopefully after fine tuning the insoles, her back issues will be solved. The price point mixed with the quality of the shoe work well. They're not the best, but they do the trick. I do agree with other reviews that these shoes run small and a bit narrow. My wife normally takes a 7.5 medium width shoe and this is an 8.5 extra wide. Keep in mind, we bought them big and wide because feet swell after prolonged use.