I bought these shoes for a trip to Europe - I wanted cute black flats and not obnoxious athletic shoes. The inserts in the shoes are very comfortable (hence the 2 stars, not 1), BUT the shoe itself gave me the most horrible blisters. It's not that the shoes didn't fit (they were my size and my toes were where they were supposed to be), but the edges of the shoes rubbed up against my toes and heals and were SO uncomfortable. I wore the shoes to work for several weeks prior to my trip to break them in, but it didn't work. I ended up buying a really cheap pair of black flats at H&M in London and then using the inserts from these shoes. That worked ok, but I should've just bought inserts and placed them in cheap shoes to begin with!