The relevant facts that really made us reject these shoes; are that the shoes do not provide any arch support whatsoever, and that the material is not leather as advertised, but some type of 'synthetic leather' if you will. Is there a way that we can change these for another type of Reebok? In this case where product is not acceptable, can you refund the cost so that we can purchase anther type that seem what we were really looking for? Thank you!<br /><br />http://www.amazon.com/gp/product/B005T6VY6E?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00[[ASIN:B005T6VY6E Reebok Women's Classic Leather Shoe,Black/Black/Black,8 M US]]