I loved the bag.  The compartments were great and the size was perfect.  Everything was easy to find inside. BUT, the handle just popped off the outer portion of the bag and the return policy was only for 30 days. I ordered this in May.  I was going to order a black one for winter ans I liked it so much but will not be doing that since I only had a little over two months of usage out of this one and can't send it back