My 9 year old daughter really liked this style from another company, but unfortunately they were sold out. When we found this one she was so excited to get it. It shipped in less than the designated amount of time, which was nice, but the size and quality are poor. It will be a VERY tight squeeze during the school year with school supplies, lunch box, etc. It would be better suited for a preschooler who doesn't have to carry much. I can't believe that older girls would find this backpack useful for all of the things that teenagers have to carry around. It has an odd smell(which they do address on the obviously foreign written information card-broken English and hard to decipher). I would never buy this item again, and am anticipating having to buy another backpack anyway, as their return policy is practically non-existent. Disappointed customer.