I hate to rate it a 2 meaning that I didn't like them because I loved so much about them. I tried them on at the end of the day when my feet were swollen. I couldn't just slip my feet in them, but I did discover that by rearranging the straps a bit my feet fit well. My feet are wide. These are such beautiful shoes, really nice looking and soft to wear but the ankle part was too wide and just walking about the house my heel was slipping in and out of the shoe. They did not have arch support but I like that, I prefer minimalist shoes or barefoot shoes, they feel best on my feet. Oh and the two tone straps looked fantastic. I am so bummed these didn't fit. I have been looking for sandals all summer and I feel like if I just find the right pair my whole life will come together perfectly.