I was very pleased with seller and Amazon Fullfillment service for shipping.  But Clarks is not making quality shoes as I have purchased in the past.  I was hopeful that this new sole design was an answer to the long standing sudden sole failure I had experienced for a good number of years.  But, this pair hasn't any arch support, no heel cup and a very narrow cut.<br /><br />Sadly the shoes had to be returned.  Again, I'm very pleased with how easy Amazon has made that process as well.