I too have had horrible luck finding comfortable shoes until I somehow stumbled upon my first pair of Easy Spirit Punters. My first through fourth pair were so wonderful that I couldn't express it enough to every woman I knew....women of all ages at that. But someone somewhere also wrote a review stating how they've done something different, and they're right. These shoes unfortunately are not what they used to be. I don't know why Easy Spirit started skimping on the materials. The wonderful cushy insert is no longer there and what's really strange is the left shoe doesn't fit the way they did before. It's as if their pattern or machines have changed. So disappointing! I bought two pair now and have to (hopefully) return them for a refund. They're stiff now too which is something another person described them as. Now I don't know what to buy or where to start. I have a bad back and the previous Punters never caused me pain. Now I can't wear them at all.