I have purchased two sets of these boots.  I had serious ankle surgery about 4 years ago and cannot wear heels much anymore.  I gave these a shot because I wanted to have something that looked nice and were also comfortable.  They look great with my work clothes (I'm an attorney) and I have gotten several compliments on them.  I'm a little disappointed with my first pair.  The zipper comes disconnected at the bottom of the zipper and I have to occasionally rework that to get it to zip up.  Also, the right heel came loose and clicks a little when I walk.  I bought the second pair and haven't had any issues at all, but I wish there was something that could be done about that darn heel!  I had them less than a year.