When I received this shoe I could tell something was wrong before I even pulled them out of the box.  I still believe there might have been an error in shipping but I ordered two pair and they had the same issue.  They could easily have been 2 sizes too small.  I have other Skechers in other styles and I have never experienced this before.  I was truly disappointed because they are so cute and had the cushioning I wanted.  However, I am a size 11 and there was nothing more that I could do except return them.  :-(