I've had these shoes for a few months and they are falling apart.  The sole is separating from the shoe.  I wear these for about an hour and a half four to five times per week inside a gym.  There is almost no wear to the sole, laces or any other part of the shoe.  I called New Balance customer service and they told me this is normal wear and tear and offered me a coupon towards another pair of shoes.  I'm loathe to purchase any other shoes from them if they are only going to fall apart.  I would strongly advise steering clear of these and (based on customer service) any other New Balance products.