I received the product on time, just not as expected. I was wearing the sandals around the house and they were comfortable, however I felt a tickling sensation on my toes where the Toe Post goes. This was after wearing them around the house to break them in because I fully intended to keep them. However, the tickling sensation gave me cause to inspect the item closer, and on the left toe post there was a frayed edge. Minor, but there enough for my toes to notice it. I was worried that I would not be able to return the product, because the leather has a felt like finish, and you could clearly see my footprint on the sandal, but Amazon exceeded my expectations with this concern. I will be able to return the product for a full refund, minus the expedited shipping. which I will use to buy another pair, and hope that the product I receive isn't defective. My fault for not giving a full thorough inspection before putting them on, but I hope this is a one time incident.