I absolutely LOVED this purse at first! The color was wonderful, and the bag itself was stylish, and had lots of room. Things soon changed. :( For some reason this lovely shade of pink has decided that it likes to transfer the color onto my clothes and skin! Imagine taking your purse off and being left with a bright pink stripe going down the back of your shoulder/back area... not fun. There is slight peeling that is occurring on my strap as well. I am thinking that's why you can buy a replacement strap.