I like the look of this bag and the straps are great.  The zippered pockets are fine but the non-zippered pockets are kind of worthless because the bag is so baggy.  Because of the bagginess and lack of structure, I bought a couple of purse organizers which have helped.  I can't say that I love this purse yet and am not for sure how long I'll use it.  But, for now, I'm giving it some time to see if I can get used to it.