I purchased this same model about 2 years ago in a store and have been using them as my house shoes. I've liked them very very much and wanted a pair to wear out and about, so I was very disappointed when the pair I ordered (same size) were so short behind the heel which was the deal breaker for me. i will be returning these and not ordering the next size. I tried the next size up at a store, it was too big around my foot and the arch was in the wrong place.