These shoes are cute, but they felt kind of cheap. Normally I wear a 9.5 medium or wide, depending on the shoe. I ordered the 9.5 m and these were way too narrow. I couldn't even get my feet into them - it was like I was one of the ugly stepsisters trying to squeeze into the glass slipper. Completely impossible. I almost wonder if they sent me narrow shoes by mistake, especially since a lot of the ladies who do wear narrow shoes seem to be complaining of them running wide. At any rate, I had to return them but it was a simple process.