I noticed in the reviews people commenting how the shoe pushed their foot forward... and when I first put them on, my toes were hitting the top... thought I'd have to return... but I also noticed the heal was snug... then I realized this show runs a little narrow... being a little on the narrow side myself, I just 'broke in' the heal by bending it a bit to widen it some... and sure enough, my heal fit further back, and I no longer hit the top of the shoe with my toes!  I've walked in them 3 X's now, and they are most comfortable.  The arch is ok... I prefer a little more arch... so if you don't need high arch just average, they should be ok... and break in the heal!!!  And if you feet run wide... pass... they run narrow...