I love New Balance and I was in love with these shoes when I saw them. I bought them without trying a pair on. I am always an 11 2E in anything NB and that's what I ordered in these. These give me the squeeze something fierce and I have a pretty good arthritis situation in one foot which makes the one virtually unbearable ergo unwearable. This is on NB for not staying with their consistent sizing and me for not test-driving a pair before I bought them. They were not returnable as the packaging was discarded before they were tried. This again is entirely on me. I might pony up the dollars and buy a pair at 11.5 4E because I really love these shoes and if they fit, I'd be in them all the time. I'll give these ones to a friend or a charity.