I recently bought a taller Emu boot in my regular size (8M) and they fit perfectly, so I wanted to buy another pair of Emus in a different color and style. These looked like a good choice. I was excited when they arrived and quickly tried them on--that is, I tried to try them on. I literally could not get my foot in at all! I don't mean they were snug, I mean that my foot could not get into the boot at all! (yes, I took out the packing material) It was bizarre and like nothing I've ever experienced. If I'd never worn another Emu boot, I'd just assume that this company makes ridiculous products. But seeing that the other pair was just fine, I think that this pair is either defective or a ridiculously faulty design. I feel I've been taken since I had to pay for shipping both ways. I won't do any more business with an unreliable company.