I am disappointed in this bag.  My fault....I should have &#34;tried it on&#34; in person before purchasing.  The handles are too short to make it a comfortable shoulder bag and it NEEDS to be a shoulder bag. Why make handles this length.....too short for shoulder and too long for hand-carrying? Also, the material the bag is made of is so stiff around the top of the bag, it will practically cut you when you are trying to find something inside.  Just really disappointed.....I expected better.