Dont get me wrong.  I LOVE THIS PURSE. But it was and is so cheaply made that its not even funny. My coffin face fell off, the upper strap rings snapped, my zipper got ruined, and the backpack straps are insanely long and had uneven punch holes in it.  This all happened after a week of light use and the heaviest thing in it being a half bottle of perfume.  Once I contacted someone about the bag they never got back to me and it was magically removed off amazon.