When I first recieved these shoes I didn't think they were the shoes I ordered because the box was so small, it looked like toddler shoe box.  When I opened the package, I was surprised to see it was what i had ordered.  The shoebox was banged up but the shoes were neatly placed in the box (in a tight space).<br /><br />The color of the shoes were as expected.  The gold studs were beautiful!  They fit as the reviews stated. When I examined the shoes, I noticed the bottoms looked like they were made wrong- a lot of bumps and the inside of the shoes looked like they they would peel easily.<br />I contacted the seller telling them why I wanted a refund and they responded graciously and issued me a refund.  For customer service, the seller gets five stars.  It proves they really do care about the customer and customer satisfaction.