I love the bag itself, but I have to wonder if this is a defective item or a factory seconds.  The threading that holds the straps in place is already unraveling on one side, I've only had it for two weeks.  It started unraveling the first week, but I had already disposed of all the shipping material and seller's policy is that you must have ALL shipping material and tags for a return.  Usually love The Sak and this is not my first bag from them.  Just be cautious when purchasing, and inspect carefully before disposing of any packing material!!!