When I opened the box I fell in love with the bag based on the aesthetics of it.  I had an event the day I received it and rushed to change to this bag which was a costly and most regrettable mistake.  This bag lost completely all of its structure within just a few hours.  I did NOT load it with too many items.  I only had my wallet, keys, cell phone, and lip gloss.  After using  the bag it completely collapses and looks as if you ran over it with a dump truck.  I expected better quality from a bag in this price range and from this designer  I splurge once a year on a birthday gift and this purchase makes me want to cry.  I totally wasted nearly $400.  I would have been just as happy with a $50 bag.  I wish I'd purchased it from a seller who would take returns on quality because I have all of the packaging and it looks brand new.  I knew this bag would be a little slouchy based on he suede but this bag falls flat as a pancake.  This is NOT worth the money at all.  I write this to try and prevent other from making my mistake. Save your money!!!  Regrettably I won't purchase another bag from Amazon.