These shoes are defective - which was not obvious until after wearing awhile.  I previously purchased the identical shoe in the same size, different color from a local quality store paying full price, that fit perfectly and with good arch support.  So in feeling &#34;safe&#34; that I knew my correct size and the fit of the shoe, I found this shoe online, in a beautiful color, same size and on sale.  However not only is the size too large (shoe is actually 3/8 inch longer than that I bought in store - but labeled the same size) - but also the insole is different - with zero arch support.  While I can wear my in store purchased shoes all day without a back ache, I can only wear these a couple hours before the back hurts.  If these are seconds, I wish you would label them as such.  If the shoes were not so used, I would return them.