I waited all week for these to arrive. My old shoes are super shot and kill my feet. I opened these up right away, and put them on. I normally wear a size 12 shoe, and so I went with a size 12 even after reading some reviews about how they run small.... well, they're small alright. Also, someone at the factory put a bit too much glue on and it shoes around the edge of the toe of the shoe. This would have been my first pair of Keens and I'm pretty disappointed after having waited all week. I'm going to roll the dice again though, this is your one freebie Keen.