I gave these boots the benefit of 2 stars mostly because I had appreciated the quality of shoes I had purchase from Timberland in the past. Something has changed in their quality control. The right boot had a thick piece of leather backing the eyelets that wasn't properly sewn down and it rolled back causing a pressure point felt like an eyelet was digging into my foot. The left boots leather behind the heel cup was either to soft or not taut enough, it wrinkled causing a blister. About an hour was as long as I could stand to wear these boots.  I gave them about 4 tries each about a month apart. The materials seemed high quality but something was amiss in the construction.<br /><br />I called Timberland and they told me to send the them in (at my expence ~$25). They sent back the boots and said they were to worn for the warranty. I had just wanted them made wearable.  These boots, which I had worn for about 4 hours over 6 months, had no wear on the sole and only a few scuff marks. These were boots, I didn't treat them as dress shoes. I was more interested in the wear and comfort. I had never had to deal with Timberland's consumer department in the past, so I don't know if my experience was typical. I was disappointed in their response.