I have never had to return a Sketchers sandal and not at least do an exchange, except for now. Just couldn't wear these.  These sandals are really cute but the toe post is very uncomfortable. The straps are a stiff grosgrain ribbon material that feels sharp between my toes. The straps don't fit well either, a little too loose. I always buy a size 7 in Sketchers sandals. These were the right size just not the right fit. Loved the colors, especially the little pop of purple.