I had to put 1 star.  I am so disappointed as I really wanted to love these shoes. Great support, looks nice, fits well, comfortable soles...BUT the ankle strap cuts into my ankles and hurts. I've been wearing them around the house for a few hours and my ankles need band-aids already. The strap is too high and the place where it joins does not have a long enough pad.  I should not have ordered them after I read someone who had to cut the rubber part of the heel off and let her heel go back into the cloth loop to take away the hurt of the strap being too high across the top of her ankle. She said if the back strap was adjustable and you could get your foot back farther in the shoe, it would hit you foot in a more comfortable position.  She was totally correct but rather than cut the back, I will just return the shoe. I did try to stretch the heel section but no luck with that.  I see that others love them but maybe their ankle bones are higher.  If you have a narrow foot and not a high arch - this is not the shoe for you...unless you like cutting the back strap off.  With all the Velcro wonder why Teva didn't put an adjustment for the heel?