I'm not happy at all with my shoes. I've had them before and loved them to death. I recommended them to all of my friends, but it seems like the sizes have shrunk just a tad! I wear a size 10. The last pair I had was a 10 as well. This pair is so narrow I can barely put my foot into them! the length is perfect. Unfortunately, my daughter threw away the return information and now I cannot even send them back to exchange them.