After several years experience with New Balance shoes, size 9 2E,  it was a surprise to find that I could not insert my feet into this pair that was labeled 9 2E. ( In your mind's eye imagine Cinderella's evil step sisters trying to squeeze their huge feet into the tiny glass slipper.) In skipping from jungle to jungle in an effort to accomplish some management objective, fundamental quality control has been abandoned--my previous pair fit well, but although marked&#34;waterproof&#34;, leaked.<br />On a positive note, the response by both Online Shoes and Amazon was outstandingly good. They issued a refund promptly without question. I, however, remain shoeless.<br />Bob