They looked nice when we took them out of the box.  They felt nice. My husband takes a size 10 1/2, so we had upsized to a 12.  But alas, even that was too small.  He was able to get it on but not remotely comfortable.  So we decided to exchange for 13 or even 14.  Unfortunately the price for the 12 had been $15, and now the price for size 13 jumped to $24.  This makes no sense.  Maybe the larger size is made by a different factory?  Or by people with little tiny feet who think that big feet should be discouraged?  Anyway, we are annoyed and giving up on these slippers.  Return for refund.