I've bought hundreds of things online in the last 10 years & this is one of my all-time favorite &#34;blind&#34; purchases. Let's face it-- of all the things you buy online, it's really hard to buy shoes online. I know the quality of Born, and I love it. The heel is not insignificant--that is to say, this boot does have a bit of a heel. And even with wearing mostly professional flats around the time before this-- on day 1 I walked in this boot over a mile with no problem. By day 2, I was back to walking my usual 2-4 miles a day and feeling super comfortable and loving the style of this boot. Whether you're a fan of Born or not, and if you're unsure of spending $100 on a shoe online...this is a good bet.