Skechers changed this model of shoe (bikers/mary jane flats) a couple years ago.  I have an older pair, same exact size, same model that fit wonderfully out of the box.  However, this new model is far too short in the toe bed, and (as others have noted) the back scrapes my heel (back part is very stiff).  Frankly, Skechers quality has gone down overall in the last few years.  Too bad.