I bought these glasses for my husband several years ago.  Back then, I would have given them a 5 star review.  He uses them constantly and they work great.  He has bought several pairs of glasses directly from CliC. They were very durable and lasted for years.  He had a back-up pair that he didn't take out of the box for a couple of years because his current pair worked so well.  Then they broke, he got out the back-ups and they broke within a couple of days.  He contacted the company to get them replaced, and they refused because they were out of the warranty!  He has sold countless people on these glasses - they are always a topic of conversation, where ever he goes.  CliCs would have been the only brand he ever bought again, except for this customer service.  I was getting ready to buy a pair for myself, but now I'm not so sure. If was a fluke, fine, but if the quality has gone down, I don't want to waste my money.