I bought these shoes in Tan from Therafit's website last week and am now sending them back. These shoes do not have ANY arch support at all. And I mean, none. The insert itself has a curvature at the arch but it is extremely flimsy and the shoe is completely flat inside. I wear a 9.5 and they told me over the phone to order my true size. It is slightly short at the toe but other than that it fits. These shoes were supposed to be an alternative to Vionics (which I love) but even though these shoes cost just as much as Vionics, they do not compare in any way. And to top it all off, they're made in China. I have flat feet and therefore over pronation and need good arch support. These shoes are just like Sketchers to me.