I love everything about these shoes....except for the raw, bloody heel they gave me! These shoes were exactly what I was looking for, and when I first tried them on they were extremely comfortable, the size was perfect. I ordered a half size down, based on Amazon's &#34;perfect fit&#34; feature, I usually wear an 8.5 and ordered an 8 in these shoes. They felt very cushy and weren't tight at all, they had good arch support and I loved the style. I wore them to the store and they started hurting the heel on my one foot, but not the other foot. Then I took a walk around the block in them and by the time I was done, my heel was raw and bleeding. I don't think it's a matter of the shoes being too small, they don't feel tight at all, I think the heel on these shoes is just too high and rubs in the wrong place. It's a poor design, and I'm very disappointed that I can't wear these shoes, because I like everything else about them.