I love these boots for winter in NYC. I have been searching and searching for years for a lug sole suede like boot and did NOT want Timberland boots. I was looking to replace a pair of pink suede boots that look just like these and it took FOREVER to find them ( paid 3 times the price 10 years ago for those). I got these in my regular size, not paying attention to EVERY review that said to size up. I should have listened so I exchanged and sized up and they are perfect. And even with sizing up, they make my foot look teeny tiny! And now they are so comfortable. I don't find a problem with the arch support and the back is really nice and cushioned. I will spray with protective spray and quite frankly, at this price, I don't mind if they only last through one or 2 winters, I just wanted the look to wear with jeans and be cute and comfy.  You MUST size up in these but don't worry, your feet will thank you and still look cute and small! I got the cement color and I LOVE them.  The seller was great and the exchange was easy.  I am so pleased and can't wait for fall. I won't only wear them in bad weather, I will wear them with jeans and big oversized sweaters and make my outfit look cute.  I didn't want the look of Timberlands which is why I chose the cement color which is a great neutral and they give some lift and height (even though I'm 5'6&#34;).  I might even get a second pair just to have a back up since it took 10 years to find a cute back up to the pair I was looking to replace.  If you size up, I think you will like these. They are very cute and comfortable.