I just open my packaged that came later this (8/13/2015) evening. This bag looks AWFUL! It looks nothing like the picture. I knew it was a big bag based on the measurements. I thought it would have been more wide than tall, I guest I got the length and width mixed up. I hate it! Just what a previous customer said. The size of the bag is okay, you can put a lot of stuff in it especially tall things, but &#34;it came scratched up, and it's ugly!&#34; I didn't want to accept what she said so I told myself, &#34;She unfortunately got a bad one, mine will be fine&#34; WRONG! it's a very ugly, scratched up bag, and it looks worn on the outside and inside, and it has a crumbly like interior on the inside that appears as if it will wear very easily. Why would a company continue to sell a product in that condition? I agree with her, DON'T BUY THIS BAG! You're be wasting your time to wait for it to be delivered and then have to waste more time taking it back to the UPS store to return it. I HATE IT! I'm return it immediately!