As others have said, these ARE prettier in person!! Fancy or casual.... fun!!! They DO run small length-wise. I am usually ALWAYS a size 7 in shoes/boots. From the advice of other reviewers, I went up a size to 7.5 and they just barely fit. The width is a little wide, especially on my left foot which is my bigger foot, and you'd think that one would be maybe tighter....so it leads me to believe that quality control is not that great. No arch support, but they are comfy. Between the loveliness of the shoe, but questionable execution, I'd have to average it out to a 4-star review.