I received this purse that had the color description &#34;gray&#34; and it's definitely brown. I tried to make it work and started using it last week. The strap is already broken and I was pretty gentle with the purse since it's new. :( Not a quality product at all. If I had the packaging still, I would absolutely return it, but I don't have any of it any more. Probably in my top 5 crappiest products I have ever purchased through Amazon (and I have purchased hundreds of products over the last few years). I have included pictures.