I didn't buy there for comfort as much as trying to salvage my favorite pair of shoes. I used these in a 15-year old pair of Made-In-England Doc oxfords... so where the insoles may not be the most comfortable, they are an improvement over the worn down insides. I only write this because i didn't see it in many other reviews: a size smaller is what fit. Originally bought size 11 insole for size 11 Docs, and they were nowhere close to fitting. (Coincidentally, those fit into a size 12 pair of biker boots.) Size 10 insole for size 11 shoe fit just right with a little prodding. Overall, they do the job, but even in a VERY worn down inside, they definitely make the shoe a little tighter. As far as the seller, it took 15 days to ship from NJ to NY, nine days to get a shipping confirmation.<br /><br />I'd probably try another insole before buying these again, and will certainly not buy from this seller again.