It's ok.  I returned it.  The cross body strap is on the thin side, so I think it would really dig into your shoulder, especially if you filled up this large purse.  I also don't like the silvr feet on the bottom, because they are apparent while holding the purse, and make it look more like luggage.  I prefer a softer structure bag than this.  It also stunk.  I'm glad I ordered through Amazon so return was easy.  I have read the reviews on several heshe bags, and it seems that they gave some purses away in exchange for reviews.  If I had received this bag for free, I would be thrilled and leave 5 stars too, because it is nice quality.  But, for my money, I'd rather have something else.