Good shoes - Excellent service. Seemed like a good shoe but was a tad too small, even though I ordered half a size larger. Returned the size 12 shoes and ordered size 13 (no size 12 1/2 option). The return was simple, free of cost and headaches :-). Got the new shoes which are a bit large but fit reasonably well and I really love them. They feel great to walk on and are very light.