Definitions
5. (1) Except as provided by this section, no refund of fares shall be made. R.R.O. 1990, Reg. 1036, s. 5 (1). (2) The amount of a refund on a twin monthly pass is the full amount of the pass if the request for the refund is made before the beginning of the month for which the pass is valid but otherwise the amount of the refund is determined as follows: 1. With respect to the portion of the pass issued by the Authority, by adding $10 to the total value of the twin pass and then subtracting from that sum the face value of the Toronto Transit Commission monthly pass and the amount obtained by multiplying 1.35 times the single one-way fare that would be payable for the same trip times the number of days the pass is valid. 2. With respect to the portion of the pass issued by the Toronto Transit Commission, by calculating its prorated value on the basis of the number of days the pass is valid. O. Reg. 374/93, s. 2. (3) The amount of refund on the unused portion of a ten-ride ticket or a ten-ride student ticket is determined by deducting from the amount paid the product obtained by multiplying the greater of the number of rides machine cancelled and the number of rides punch cancelled times the single one-way fare that would be payable for the same trip. R.R.O. 1990, Reg. 1036, s. 5 (3). (3.1) The amount of a refund on an adult two-week pass is the full amount of the pass if the refund is requested before the day the pass becomes valid, but otherwise the amount of the refund is determined by deducting from the amount paid for the pass the amount obtained by multiplying the number of days the pass was valid times the amount that would be payable for two single adult one-way fares for the same trip. O. Reg. 412/95, s. 2 (1). (4) Where a refund is claimed on a student monthly pass, an adult two-week pass or an adult monthly pass, the pass shall be deemed to have been used up to and including, (a) the day the pass is returned in person to the officers of the Authority; or (b) the date of the postmark on the envelope where the pass is mailed by the holder of the pass and received at the offices of the Authority. R.R.O. 1990, Reg. 1036, s. 5 (4); O. Reg. 412/95, s. 2 (2). (5) The amount of a refund on an adult monthly pass shall be determined by deducting from the amount paid for the pass the amount obtained by multiplying 1.35 times the single one-way fare that would be payable for the same trip times the number of days the pass was valid. (6) The amount of a refund on a student monthly pass shall be determined by deducting from the amount paid for the pass the amount obtained by multiplying 0.68 times the single one-way fare that would be payable for the same trip times the number of days the pass was valid. (7) The amount of refund on the unused portion of a two-ride ticket is determined by deducting from the amount paid for the ticket the product obtained by multiplying the number of cancelled rides times the single ride fare that would be payable for the same trip. R.R.O. 1990, Reg. 1036, s. 5 (5-7). (8) An advance sale group pass or day pass shall be refunded at full value up to the date preceding the date printed on the face of the pass. O. Reg. 11/93, s. 2. (9) If a twin monthly pass, a student monthly pass, an adult two-week pass or an adult monthly pass has been issued for use during a period of time and during that period or any part of it a labour dispute occurs that prevents the use of the pass, the amount of refund shall be determined by dividing the amount paid for the pass by the number of days the pass was valid, multiplying that number by the number of days the pass could not be used, and rounding to the nearest nickel. O. Reg. 412/95, s. 2 (3).