Factors to be taken into account
 299. (1) For the purposes of sections 152 to 156 of the Act, in determining what actions to take or orders to make where there has been a finding of non-compliance with a requirement under the Act, an inspector or Director shall take all of the following factors into account, and shall take only those factors into account: 1. The severity of the non-compliance and, in cases where there has been harm or the risk of harm to one or more residents arising from the non-compliance, the severity of the harm or risk of harm. 2. The scope of the non-compliance and, in cases where there has been harm or risk of harm arising from the non-compliance, the scope of the harm or risk of harm. 3. The licensee’s history of compliance, in any home, with requirements under the Act and with requirements under the Nursing Homes Act, the Charitable Institutions Act or the Homes for the Aged and Rest Homes Act, the regulations under those Acts and any service agreement required by any of those Acts.  O. Reg. 79/10, s. 299 (1). (2) In determining whether to make an order under section 157 of the Act, the Director may take into account, (a) the factors referred to in subsection (1), where applicable; and (b) any other factors the Director considers relevant.  O. Reg. 79/10, s. 299 (2). (3) In this section, “scope” means pervasiveness throughout the home.  O. Reg. 79/10, s. 299 (3). Note: On the day section 156.1 of the Act comes into force, the Regulation is amended by adding the following sections:
(See: O. Reg. 263/18, s. 3 and O. Reg. 511/18, s. 1) Re-inspection fees 299.1 Where an inspector conducts an inspection to determine compliance with an order made under section 153 or 154 of the Act, (a) the fee for the first inspection is nil; and (b) the fee for each subsequent inspection to determine compliance with that order or with a subsequent order under one of those sections is $500. O. Reg. 263/18, s. 3. Administrative monetary penalties 299.2 (1) This section applies where there has been an initial failure by a licensee to comply with a requirement under the Act, resulting in an order under section 153 or 154 of the Act, followed by a second or subsequent failure by the licensee to comply with the same requirement that also results in an order under section 153 or 154 of the Act. O. Reg. 263/18, s. 3. (2) The administrative penalty for a second failure to comply with a requirement under the Act set out in Column 1 of the Table to this section is the amount set out for that item in Column 3 of the Table. O. Reg. 263/18, s. 3. (3) If a subsequent failure occurs, the administrative penalty is, (a) for the third failure, twice the amount set out for that item in Column 3 of the Table; (b) for the fourth failure, three times the amount set out for that item in Column 3 of the Table; (c) for the fifth failure, four times the amount set out for that item in Column 3 of the Table; and (d) for each subsequent failure, five times the amount set out for that item in Column 3 of the Table. Table Item   Column 1   Requirement under the Act   Column 2   Description of Failure to Comply   Column 3   Amount of Administrative Penalty, in dollars 

  1.   Act, s. 3 (1)   Residents’ Bill of Rights   5,000 

  2.   Act, s. 8 (1)   Nursing and personal support services   5,000 

  3.   Act, s. 8 (3)   24-hour nursing care   5,000 

  4.   Act, s. 11   Dietary services and hydration   5,000 

  5.   Act, s. 19   Duty to protect   5,000 

  6.   Act, s. 20   Policy to promote zero tolerance   5,000 

  7.   Act, s. 23   Licensee must investigate, respond and act   5,000 

  8.   Act, s. 24   Reporting certain matters to Director   5,000 

  9.   Act, s. 29   Policy to minimize restraining of residents, etc.   5,000 

  10.   Act, s. 30 (1)   Protection from certain restraining   5,000 

  11.   Act, s. 31   Restraining by physical devices   5,000 

  12.   Act, s. 70   Administrator   10,000 

  13.   Act, s. 71   Director of Nursing and Personal Care   10,000 

  14.   Act, s. 72   Medical Director   10,000 

  15.   Act, s. 86   Infection prevention and control program   5,000 

  16.   O. Reg. 79/10, s. 9   Doors in a home   5,000 

  17.   O. Reg. 79/10, s. 15   Bed rails   5,000 

  18.   O. Reg. 79/10, s. 16   Windows   5,000 

  19.   O. Reg. 79/10, s. 31 (2)   Nursing and personal support services   5,000 

  20.   O. Reg. 79/10, s. 31 (3)   Nursing and personal support services, staffing plan   5,000 

  21.   O. Reg. 79/10, s. 48   Required programs   5,000 

  22.   O. Reg. 79/10, s. 49   Falls prevention and management   5,000 

  23.   O. Reg. 79/10, s. 50   Skin and wound care   5,000 

  24.   O. Reg. 79/10, s. 51   Continence care and bowel management   5,000 

  25.   O. Reg. 79/10, s. 52   Pain management   5,000 

  26.   O. Reg. 79/10, s. 53   Responsive behaviours   5,000 

  27.   O. Reg. 79/10, s. 68   Nutrition care and hydration programs   5,000 

  28.   O. Reg. 79/10, s. 69   Weight changes   5,000 

  29.   O. Reg. 79/10, s. 74   Registered dietitian   5,000 

  30.   O. Reg. 79/10, s. 75   Nutrition manager   5,000 

  31.   O. Reg. 79/10, s. 91   Hazardous substances   5,000 

  32.   O. Reg. 79/10, s. 98   Police notification   5,000 

  33.   O. Reg. 79/10, s. 107   Reports re critical incidents   5,000 

  34.   O. Reg. 79/10, s. 110   Requirements relating to restraining by a physical device   5,000 

  35.   O. Reg. 79/10, s. 112   Prohibited devices that limit movement   5,000 

  36.   O. Reg. 79/10, s.129 (1)   Safe storage of drugs   5,000 

  37.   O. Reg. 79/10, s.131   Administration of drugs   5,000 

  38.   O. Reg. 79/10, s.135   Medication incidents and adverse drug reactions   5,000 

  39.   O. Reg. 79/10, s. 212 (1)   Administrator   10,000 

  40.   O. Reg. 79/10, s. 212 (4)   Administrator, qualifications   10,000 

  41.   O. Reg. 79/10, s. 212 (5)   Administrator, qualifications exception   10,000 

  42.   O. Reg. 79/10, s. 212 (6)   Administrator, program enrolment   10,000 

  43.   O. Reg. 79/10, s. 213 (1)   Director of Nursing and Personal Care   10,000 

  44.   O. Reg. 79/10, s. 213 (4)   Director of Nursing and Personal Care, qualifications   10,000 

  45.   O. Reg. 79/10, s. 213 (5)   Director of Nursing and Personal Care, qualifications exception   10,000 

  46.   O. Reg. 79/10, s. 229   Infection prevention and control program   5,000 

  47.   O. Reg. 79/10, s. 230   Emergency plans   5,000 

  48.   Any requirement under the Act not otherwise provided for in this Table.   Failure to comply with any other requirement under the Act   1,000 O. Reg. 263/18, s. 3.