jswizzle3737/ontario_laws_and_regs huggingface dataset:
Definitions
 1. (1) In this Regulation, “campus” means a location at which a private career college offers one or more vocational programs; (“campus”) “international student” means a student at a private career college who applied for or received a temporary resident visa as a member of the student class under the Immigration and Refugee Protection Act (Canada); (“étudiant étranger”) “prospective international student” means a person who is required to apply for and receive a temporary resident visa as a member of the student class under the Immigration and Refugee Protection Act (Canada) in order to enrol at a private career college. (“étudiant étranger éventuel”)  O. Reg. 415/06, s. 1. (2) A reference to a vocational program in this Regulation is a reference to a vocational program that has been approved by the Superintendent under section 23 of the Act.  O. Reg. 377/08, s. 1. Part II   Excluded Institutions
PART II EXCLUDED INSTITUTIONS
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Institutions excluded from application of Act
 2. (1) The institutions, agencies and entities described in paragraphs 1, 2 and 3 are prescribed under clause (e) of the definition of “private career college” in subsection 1 (1) of the Act as a class of institutions, agencies and entities that are not private career colleges and are prescribed for the purposes of clauses 8 (2) (e), 9 (2) (e) and 12 (3) (e) of the Act:  1.  Institutions, agencies and entities that provide vocational programs but do not have any of the following elements of physical presence in Ontario: i.  A head office. ii.  A postal address or a telephone or fax number in Ontario. iii.  The occupancy of real property in Ontario for the purposes of providing or administering vocational programs. iv.  The employment in Ontario of an agent or manager who provides or arranges the provision of vocational programs in Ontario, an employee who teaches vocational programs in Ontario, an administrator or a person who invigilates examinations in Ontario. 2.  An Indigenous Institute prescribed for the purposes of section 6 of the Indigenous Institutes Act, 2017. 3.  An institution, agency or entity that, i.  provides vocational programs for a fee, in accordance with an agreement with a publicly-assisted university established under any Act, only to students who hold a study permit issued under the Immigration and Refugee Protection Act (Canada), ii.  does not provide vocational programs for a fee to any other students, and iii.  has been designated by the Minister as a designated learning institution for the purposes of the Immigration and Refugee Protection Regulations (Canada). O. Reg. 415/06, s. 2 (1); O. Reg. 377/08, s. 2; O. Reg. 240/18, s. 1; O. Reg. 468/21, s. 1. (2) The following institutions are prescribed under clause (e) of the definition of “private career college” in subsection 1 (1) of the Act as an institution, agency or entity that is not a private career college and are prescribed for the purposes of clauses 8 (2) (e), 9 (2) (e) and 12 (3) (e) of the Act: 1.  Revoked: O. Reg. 466/16, s. 1. 2.  The Hospital for Sick Children, Toronto. 3.  The Michener Institute for Applied Health Sciences, Toronto. 4.  The Niagara Parks Commission School of Horticulture.  O. Reg. 415/06, s. 2 (2); O. Reg. 466/16, s. 1. Part III   Registration
Public interest criteria
 4. For the purposes of subsection 14 (2) of the Act, the Superintendent shall consider the following criteria in determining whether it is in the public interest to issue or renew a registration for a private career college: 1.  Whether sufficient information has been provided by the applicant to conduct a proper assessment of the quality of the applicant’s vocational programs. 2.  Whether any of the applicant’s vocational programs are in respect of vocations for which employers or regulatory bodies normally require prospective employees or members of the regulated occupation or profession to have a university degree or a degree from an institution, other than a university, that is authorized to grant the degree under the Post-secondary Education Choice and Excellence Act, 2000 or under a special Act that establishes or governs the institution. 3.  Whether the vocational programs would jeopardize public health or safety.  O. Reg. 415/06, s. 4.
Conditions of registration: insurance
 5. (1) Compliance with subsections (2) and (3) is prescribed as a condition of registration.  O. Reg. 415/06, s. 5 (1). (2) Every person who operates a private career college shall ensure that the college is insured and that the insurance coverage is sufficient to, (a)  compensate the college for any damages to its buildings or equipment; and (b)  protect the college, and save harmless any of its officers, employees, agents and any volunteers, in the case of any claims made in respect of accidents that occur or personal injuries that are suffered by students while attending the college, including accidents that occur off-campus if attendance at such places is required as part of a vocational program.  O. Reg. 415/06, s. 5 (2). (3) A person who was registered to operate a private career college under the Private Career Colleges Act on the day before this section comes into force shall maintain any insurance coverage in effect at that time until the person complies with this section.  O. Reg. 415/06, s. 5 (3). (4) Revoked: O. Reg. 466/16, s. 3.
Trust account
 6. A private career college that was required by this section, as it read on December 31, 2018, to hold fees in a trust account may withdraw or disburse any remaining funds held in the trust account. O. Reg. 492/18, s. 2. Part IV   Vocational Programs
PART IV VOCATIONAL PROGRAMS
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Vocations
 7. (1) For the purposes of the definition of “vocational program” in subsection 1 (1) of the Act and subject to subsection (2) of this section, each occupation included in the document entitled “National Occupational Classification, 2016 – Occupational Description” published by Human Resources and Skills Development Canada and Statistics Canada in 2016, is prescribed as a vocation. O. Reg. 466/16, s. 4. (2) The following occupations are not prescribed as vocations for the purposes of the definition of “vocational program” in subsection 1 (1) of the Act, even though they are included in the document referred to in subsection (1) of this section: 1.  National Occupational Classification (NOC) Code Number 3125, Other professional occupations in health diagnosing and treating. 2.  NOC Code Number 3232, Practitioners of natural healing. 3.  NOC Code Number 5232, Other performers, not elsewhere classified. 4.  NOC Minor Group Code Number 525, Athletes, coaches, referees and related occupations. 5.  NOC Code Number 6564, Other personal service occupations. O. Reg. 466/16, s. 4. (3) Despite paragraph 2 of subsection (2), the vocation named “shiatsu therapist” or “therapist, shiatsu” under NOC Code Number 3232 is prescribed as a vocation for the purposes of the definition of “vocational program” in subsection 1 (1) of the Act. O. Reg. 222/18, s. 1.
Vocational programs
 8. The following classes of programs are prescribed as programs that are vocational programs for the purposes of the Act and the regulations: 1.  Programs that provide skills and training in the use or servicing of a product where, i.  the vendor or manufacturer of the product issues designations to persons who are qualified to work in areas related to the operation, maintenance, sale or servicing of the product, and ii.  the skills and training provided by the program are in demand by employers. 2.  Programs in respect of fire protection or police work that prepare students for admission to training programs in those occupations prescribed under the Fire Protection and Prevention Act, 1997 or the Police Services Act.  O. Reg. 415/06, s. 8.
Exemptions
 9. (1) The following classes of programs are prescribed as programs that are not vocational programs for the purposes of the Act and the regulations: 1.  Programs that provide instruction for work in a religious vocation, whether or not the program is provided by a religious organization. 2.  Programs that are less than 40 hours in duration. 3.  Programs for which a fee of less than $2,000 is charged. 4.  Programs that are offered exclusively to persons under the age of 18 years. 5.  Programs to which an Act of the Legislature other than the Private Career Colleges Act, 2005
or an Act of Canada applies, if that Act contains protections similar to those in the Private Career Colleges Act, 2005 relating to program quality and to student interests.  O. Reg. 415/06, s. 9 (1); O. Reg. 492/18, s. 3. Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, paragraph 5 of subsection 9 (1) of the Regulation is amended by striking out “Private Career Colleges Act, 2005” wherever it appears and substituting in each case “Ontario Career Colleges Act, 2005”. (See: O. Reg. 353/23, s. 2) (2) Paragraph 2 of subsection (1) does not apply to a vocational program that falls within a class of vocational programs in respect of which the Superintendent has issued a directive under section 53 of the Act requiring that such vocational programs be longer than 40 hours in duration.  O. Reg. 415/06, s. 9 (2). (3) Subsection (1) applies to a program described in that subsection even though the program may otherwise meet the requirements of a vocational program as defined in subsection 1 (1) of the Act.  O. Reg. 415/06, s. 9 (3).
Application for approval
 10. (1) In addition to any information that may be required by the Superintendent under subsection 23 (2) of the Act or section 43, an application for approval of a vocational program shall include the following information: 1.  A description of the admission requirements for the program, including minimum educational requirements and the particulars of any qualifying test required to be taken by a prospective student. Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, paragraph 1 of subsection 10 (1) of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 3) 1.  A description of the admission requirements for the program, including minimum educational requirements, any of the career college’s policies and procedures for granting advanced standing and the particulars of any qualifying test required to be taken by a prospective student. 2.  Information relating to the content of the program as required under section 11. 3.  Two copies, in blank, of the credential that the college proposes to issue to students who successfully complete the program. 4.  A list of the equipment and facilities to be used in providing the program. 5.  If the program relates to a profession or occupation that is governed by a regulatory body, or for which a professional or occupational association or organization exists, any statement relating to the program and any report on it made or prepared by or on behalf of the regulatory body of the profession or occupation or the professional association or organization. 6.  Any statement relating to the program made by a representative of the government of any province, territory or country or report prepared in relation to the program by such a representative. 7.  If another post-secondary educational institution recognizes the successful completion of the program by granting credits towards the completion of a program offered by that institution, a statement to that effect signed by an officer or director of the institution or a person having authority to bind the institution.  O. Reg. 415/06, s. 10 (1). (2) An application for approval of a vocational program shall be accompanied by the fee required by the Minister under section 7 of the Ministry of Training, Colleges and Universities Act.  O. Reg. 415/06, s. 10 (2).
Program information
 11. (1) An application for approval of a vocational program shall include a description of the program prepared by the applicant that contains,  (a)  the name and a brief description of every subject and module included in the program; (b)  the number of hours of instruction required for each subject and module; and (c)  a description of the system of evaluation for the program and for every subject and module in it.  O. Reg. 415/06, s. 11 (1). (2) A person who applies for approval of a vocational program shall ensure that the Superintendent is provided with a copy of the report of an evaluation of the program conducted by a person who has expertise in the evaluation of such programs and is approved by the Superintendent.  O. Reg. 415/06, s. 11 (2). (3) The evaluation shall be conducted at the expense of the private career college and the evaluation report shall include a copy of the description of the program initialled by the person who prepared the report.  O. Reg. 415/06, s. 11 (3). Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, subsection 11 (3) of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 4) (3) The evaluation shall be conducted at the expense of the career college. O. Reg. 353/23, s. 4. (4) The person who conducts the evaluation shall submit the report directly to the Superintendent.  O. Reg. 415/06, s. 11 (4).
Condition of approval and duration
 12. (1) It is a condition of an approval of a vocational program that the private career college inform each student enrolled in the program of the result of an evaluation of the student’s progress,  (a)  in the case of a program described in section 27, prior to halfway through each 12-month period; (b)  in the case of a program described in section 29, prior to halfway through the program.  O. Reg. 415/06, s. 12 (1). Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, subsection 12 (1) of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 5 (1)) Condition of approval and duration (1) It is a condition of an approval of a vocational program that the career college give each student enrolled in the program a written evaluation of the student’s progress, as follows: 1.  If the program is scheduled to be up to 12 months in duration, the evaluation shall be given before half of the scheduled hours of instruction for the program have taken place. 2.  If the program is scheduled to be more than 12 months in duration, an evaluation respecting the student’s progress in the initial 12-month period, and in each subsequent period, shall be given before half of the scheduled hours of instruction for that period have taken place. O. Reg. 353/23, s. 5 (1). (2) For the purposes of subsection 23 (5) of the Act, the period during which an approval of a vocational program granted by the Superintendent is valid is a period of five years or such lesser period as may be specified by the Superintendent in the approval.  O. Reg. 415/06, s. 12 (2). Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, subsection 12 (2) of the Regulation is amended by striking out “lesser” and substituting “other”. (See: O. Reg. 353/23, s. 5 (2))
Substantial change to vocational program
 13. (1) For the purposes of subsection 23 (6) of the Act, the following changes constitute a substantial change to a vocational program: 1.  A change in the program that would result in a change in the degree of knowledge or specialization with respect to the vocation. 2.  A change in the duration of the program. 3.  A change in the mode of delivering the program. 4.  The introduction or deletion of a practicum. 5.  A change in admission requirements. 6.  A change in the requirements for successful completion of the program and for promotion within the program. 7.  A change in the private career college’s policies and procedures for granting advanced standing. 8.  A reduction or loss of equipment, facilities and learning resources. 9.  A change in the title of the program. 10.  Any change that would adversely affect the private career college’s ability to comply with the conditions of the Superintendent’s approval.  O. Reg. 415/06, s. 13 (1). (2) In addition to any information that may be required by the Superintendent under subsection 23 (2) of the Act, an application for approval of a substantial change to a vocational program shall include a description of the proposed change and the rationale for the change.  O. Reg. 415/06, s. 13 (2). (3) An application for approval of substantial change to a vocational program shall be accompanied by the fee required by the Minister under section 7 of the Ministry of Training, Colleges and Universities Act.  O. Reg. 415/06, s. 13 (3).
Transitional
 14. (1) The approval of a vocational program that was issued by the Superintendent on a day before the day this Regulation comes into force continues to be valid after that day.  O. Reg. 415/06, s. 14 (1). (2) The Superintendent may give notice to a private career college that offers a vocational program that was approved on a day before the day this Regulation comes into force to apply for a renewal of the approval on or before a day specified in the notice.  O. Reg. 415/06, s. 14 (2). (3) If a private career college applies for a renewal of an approval of a vocational program in respect of which a notice is received under subsection (2), the renewal shall not be granted unless the applicant meets all the requirements of the Act and of this Regulation.  O. Reg. 415/06, s. 14 (3). (4) The approval of a vocational program in respect of which a notice of renewal is issued under subsection (2) remains valid until, (a)  if an application for renewal is not made to the Superintendent on or before the day specified in the notice, that day; or (b)  if an application for renewal is made to the Superintendent on or before the day specified in the notice, the day the Superintendent renews the approval or gives notice of a decision not to renew the approval.  O. Reg. 415/06, s. 14 (4). Part V   Advertisement
PART V ADVERTISEMENT
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Definition
 15. In this Part, “advertisement” means an advertisement in any language, whether written or oral, distributed or transmitted by any means including by publication, radio, television or the internet.  O. Reg. 415/06, s. 15.
Misleading statements
 18. (1) No person, operator, officer, director, employee or agent acting on behalf of a private career college shall make or disseminate any of the following for the purpose of inducing a student or prospective student to enrol in a program or to enter into a contract with a private career college: 1.  A false or misleading written or oral statement. 2.  A false or misleading image or video. 3.  A statement described in paragraph 2 of subsection 16 (1). O. Reg. 466/16, s. 7. Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, paragraph 3 of subsection 18 (1) of the Regulation is amended by striking out “subsection 16 (1)” and substituting “section 16”. (See: O. Reg. 353/23, s. 8) (2) If a person referred to in subsection (1) makes or disseminates a statement, image or video contrary to that subsection and the statement, image or video constitutes a fundamental breach of a contract between the student and the college, the contract is voidable by the student. O. Reg. 466/16, s. 7. (3) If the contract is rendered void by the student, no money is payable by the student under the contract.  O. Reg. 415/06, s. 18 (3). Part VI   Admissions Requirements and Contracts
PART VI ADMISSIONS REQUIREMENTS AND CONTRACTS
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Admission requirements
 19. (1) It is a condition of registration of an operator of a private career college that no student be admitted to a vocational program at the college unless the student meets the admission requirements for the program established by the college and those set out in subsection (3).  O. Reg. 415/06, s. 19 (1). (2) Despite subsection (1), a student who does not meet the admission requirements referred to in that subsection on the day he or she enrols in the program may be admitted to the program as long as the student meets the requirements before the program commences.  O. Reg. 415/06, s. 19 (2). (3) An applicant for admission to the program shall meet one of the following admission requirements: 1.  The applicant must, i.  have received a diploma from a school in Ontario that is a secondary school within the meaning of the Education Act or an equivalent diploma, or ii.  meet such other academic qualifications as are specified by the Superintendent as a condition to the approval of the vocational program under section 23 of the Act. 2.  If an applicant does not meet the academic qualifications required by subparagraph 1 i, the applicant must, i.  be, on or before the day the program commences, at least 18 years of age or such other age as may be specified by the Superintendent as a condition to the approval of the vocational program under section 23 of the Act, and ii.  successfully complete a qualifying test that has been approved by the Superintendent.  O. Reg. 415/06, s. 19 (3); O. Reg. 377/08, s. 5. (4) A private career college shall not establish an admission requirement that is contrary to the requirements set out in subsection (3).  O. Reg. 415/06, s. 19 (4). (5) If the admission requirements for a vocational program that apply under this section differ from the admission requirements that applied before the day this section comes into force, a person who was admitted to a vocational program before that day in accordance with the previous admission requirements is deemed to meet the new admission requirements and his or her admission to the program is valid for all purposes.  O. Reg. 415/06, s. 19 (5). (6) A private career college shall not impose undue pressure on, coerce or otherwise require a student to obtain a product or service from a particular person, including the private career college and any of its affiliates, as a requirement for admission to a vocational program offered by the college.  O. Reg. 415/06, s. 19 (6). (7) For the purposes of subsection (6), a person or entity is affiliated with a private career college if one of them is controlled, directly or indirectly, by the other or both are controlled by the same person or entity.  O. Reg. 415/06, s. 19 (7).
Copy of contract
 20.1 For the purposes of subsection 28 (2) of the Act, a private career college that enters into a contract with a student for the provision of a vocational program shall give the student a copy of the signed contract immediately after it is signed. O. Reg. 466/16, s. 9.
Other contracts
 21. A private career college shall ensure that in a contract for the provision of a program that is not a vocational program, (a)  the terms referred to in paragraphs 8, 10 and 12 of subsection 20 (1) are not included; and (b)  a statement that the Private Career Colleges Act, 2005 does not apply to the program is included in bold face type. O. Reg. 466/16, s. 10. Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, clause 21 (b) of the Regulation is amended by striking out “Private Career Colleges Act, 2005” and substituting “Ontario Career Colleges Act, 2005”. (See: O. Reg. 353/23, s. 10)
Void contracts
 22. A contract for the provision of a vocational program between a private career college and a student that does not contain all of the terms required under section 20 is voidable by the student.  O. Reg. 415/06, s. 22. Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, the Regulation is amended by adding the following section: (See: O. Reg. 353/23, s. 11) Condition of contract re attendance 22.1 It is a condition of a contract between the student and the career college that the college may cancel the contract within the first 45 days of the start date for the vocational program specified in the contract if the student does not attend the program within the first 14 days. O. Reg. 353/23, s. 11.
Condition of contract re attendance
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Copies of contracts
 23. A private career college that enters into a contract with a student for the provision of a vocational program shall retain a copy of the contract for at least three years after the date the student ceases to be a student at the private career college.  O. Reg. 415/06, s. 23. Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, section 23 of the Regulation is amended by adding “physical or electronic” before “copy”. (See: O. Reg. 353/23, s. 12) Part VII   Protection of Student Interests
PART VII PROTECTION OF STUDENT INTERESTS
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Fee refund policy
 24. The provisions set out in sections 25 to 33 are prescribed for vocational programs as provisions of every fee refund policy adopted by a private career college under section 29 of the Act.  O. Reg. 415/06, s. 24. Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, section 24 of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 13) Fee refund policy 24. (1) The definitions set out in subsection (2) and the provisions set out in sections 25 to 33 are prescribed as provisions that a career college is required, by section 29 of the Act, to include in its fee refund policy. O. Reg. 353/23, s. 13. (2) In sections 25 to 27, “earned fees” means the amount of all fees paid for a vocational program that is proportional to the number of instruction hours that have taken place when a withdrawal or expulsion occurs; (“droits acquis”) “program mid-point” means the point in the progress of a vocational program where half of the scheduled hours of instruction for the program have taken place; (“mi-parcours du programme”) “service fee” means the lesser of 20 per cent of all vocational program fees and $500. (“frais de service”) O. Reg. 353/23, s. 13.
Partial refunds: distance education programs
 28. (1) This section applies to a vocational program that is offered by mail, on the internet or by other similar means.  O. Reg. 415/06, s. 28 (1). (2) A private career college shall give a student who commences a vocational program referred to in subsection (1) a refund of part of the fees paid in respect of the program if, (a)  the student withdraws from the program or the student is expelled from the program in circumstances where the expulsion is permitted under the private career college’s expulsion policy; and (b)  at the time of the withdrawal or expulsion, the student has not submitted to the private career college all examinations that are required in order to complete the program.  O. Reg. 415/06, s. 28 (2). (3) The amount of the refund that a private career college shall give a student under subsection (1) shall be determined in accordance with the following rules: 1.  Determine the total number of segments in the vocational program for which an evaluation is required. 2.  Of the total number of program segments determined under paragraph 1, determine the number of segments in respect of which an evaluation has been returned to the student. 3.  The amount of the refund that the private career college shall pay the student shall be equal to the full amount of the fees paid in respect of the program less, i.  an amount that is equal to the lesser of 20 per cent of the full amount of the fees in respect of the program and $500, and ii.  the portion of the fees in respect of the number of segments determined under paragraph 2.  O. Reg. 415/06, s. 28 (3). (4) A private career college is not required to give a student any refund if the student, at the time of withdrawal or expulsion, has been evaluated in respect of more than half of the total number of segments in the program.  O. Reg. 415/06, s. 28 (4). Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, section 28 of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 13) Refund of compulsory fees 28. (1) A career college may only charge or collect compulsory fees in relation to a vocational program after the fees have been published by the Superintendent under subsection 43 (2). O. Reg. 353/23, s. 13. (2) If a career college collects a compulsory fee that has not been published by the Superintendent under subsection 43 (2), the college shall give a refund of the fee to the student on written request from the student. O. Reg. 353/23, s. 13.
Refund of compulsory fees
 28. (1) This section applies to a vocational program that is offered by mail, on the internet or by other similar means.  O. Reg. 415/06, s. 28 (1). (2) A private career college shall give a student who commences a vocational program referred to in subsection (1) a refund of part of the fees paid in respect of the program if, (a)  the student withdraws from the program or the student is expelled from the program in circumstances where the expulsion is permitted under the private career college’s expulsion policy; and (b)  at the time of the withdrawal or expulsion, the student has not submitted to the private career college all examinations that are required in order to complete the program.  O. Reg. 415/06, s. 28 (2). (3) The amount of the refund that a private career college shall give a student under subsection (1) shall be determined in accordance with the following rules: 1.  Determine the total number of segments in the vocational program for which an evaluation is required. 2.  Of the total number of program segments determined under paragraph 1, determine the number of segments in respect of which an evaluation has been returned to the student. 3.  The amount of the refund that the private career college shall pay the student shall be equal to the full amount of the fees paid in respect of the program less, i.  an amount that is equal to the lesser of 20 per cent of the full amount of the fees in respect of the program and $500, and ii.  the portion of the fees in respect of the number of segments determined under paragraph 2.  O. Reg. 415/06, s. 28 (3). (4) A private career college is not required to give a student any refund if the student, at the time of withdrawal or expulsion, has been evaluated in respect of more than half of the total number of segments in the program.  O. Reg. 415/06, s. 28 (4). Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, section 28 of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 13) Refund of compulsory fees 28. (1) A career college may only charge or collect compulsory fees in relation to a vocational program after the fees have been published by the Superintendent under subsection 43 (2). O. Reg. 353/23, s. 13. (2) If a career college collects a compulsory fee that has not been published by the Superintendent under subsection 43 (2), the college shall give a refund of the fee to the student on written request from the student. O. Reg. 353/23, s. 13.
Partial refunds: non-continuous programs
 29. (1) This section applies to a vocational program approved by the Superintendent to be provided through a fixed number of hours of instruction over an indeterminate period of time.  O. Reg. 415/06, s. 29 (1). (2) A private career college shall give a student who commences a vocational program referred to in subsection (1) a refund of part of the fees paid in respect of the program if, before completing the required number of hours of instruction, (a)  the student has given the college notice that he or she is withdrawing from the program; or (b)  the student is expelled from the program in circumstances where the expulsion is permitted under the private career college’s expulsion policy.  O. Reg. 415/06, s. 29 (2). (3) The amount of the refund that a private career college shall give a student under subsection (1) shall be equal to the full amount of the fees paid in respect of the program less, (a)  an amount that is equal to the lesser of 20 per cent of the full amount of the fees in respect of the program and $500; and (b)  a portion of the fees in respect of the program that is proportional to the number of hours of instruction that have elapsed at the time of the withdrawal or expulsion.  O. Reg. 415/06, s. 29 (3). (4) A private career college is not required to give a student any refund if the student, at the time of withdrawal or expulsion, has completed more than half of the required number of hours of instruction in a program.  O. Reg. 415/06, s. 29 (4). Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, section 29 of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 13) No retention of refund 29. A career college shall not retain any refund of fees payable to a student under sections 25 to 28 in order to recover or set-off an amount a student owes the college for any service or program other than a vocational program offered by the college. O. Reg. 353/23, s. 13.
No retention of refund
 29. (1) This section applies to a vocational program approved by the Superintendent to be provided through a fixed number of hours of instruction over an indeterminate period of time.  O. Reg. 415/06, s. 29 (1). (2) A private career college shall give a student who commences a vocational program referred to in subsection (1) a refund of part of the fees paid in respect of the program if, before completing the required number of hours of instruction, (a)  the student has given the college notice that he or she is withdrawing from the program; or (b)  the student is expelled from the program in circumstances where the expulsion is permitted under the private career college’s expulsion policy.  O. Reg. 415/06, s. 29 (2). (3) The amount of the refund that a private career college shall give a student under subsection (1) shall be equal to the full amount of the fees paid in respect of the program less, (a)  an amount that is equal to the lesser of 20 per cent of the full amount of the fees in respect of the program and $500; and (b)  a portion of the fees in respect of the program that is proportional to the number of hours of instruction that have elapsed at the time of the withdrawal or expulsion.  O. Reg. 415/06, s. 29 (3). (4) A private career college is not required to give a student any refund if the student, at the time of withdrawal or expulsion, has completed more than half of the required number of hours of instruction in a program.  O. Reg. 415/06, s. 29 (4). Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, section 29 of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 13) No retention of refund 29. A career college shall not retain any refund of fees payable to a student under sections 25 to 28 in order to recover or set-off an amount a student owes the college for any service or program other than a vocational program offered by the college. O. Reg. 353/23, s. 13.
No retention of refund
 30. A private career college shall not retain, by way of deduction or set-off, any refund of fees payable to a student under sections 25 to 29 in order to recover an amount owed by the student in respect of any service or program other than a vocational program offered by the private career college.  O. Reg. 415/06, s. 30. Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, section 30 of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 13) Timing of refunds 30. A refund payable by the career college must be issued to students within 30 days after the day a student, (a)  delivers a written notice to withdraw from the program to the college; (b)  is given a written notice of expulsion by the college; or (c)  delivers a written request for a refund to the college under subsection 28 (2). O. Reg. 353/23, s. 13.
Timing of refunds
 30. A private career college shall not retain, by way of deduction or set-off, any refund of fees payable to a student under sections 25 to 29 in order to recover an amount owed by the student in respect of any service or program other than a vocational program offered by the private career college.  O. Reg. 415/06, s. 30. Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, section 30 of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 13) Timing of refunds 30. A refund payable by the career college must be issued to students within 30 days after the day a student, (a)  delivers a written notice to withdraw from the program to the college; (b)  is given a written notice of expulsion by the college; or (c)  delivers a written request for a refund to the college under subsection 28 (2). O. Reg. 353/23, s. 13.
Treatment of books and equipment
 31. In calculating a refund under sections 25 to 29, a private career college may retain the retail cost of books or equipment that the private career college supplied to the student if the student, Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, section 31 of the Regulation is amended by striking out “25 to 29” in the portion before clause (a) and substituting “25 to 28”. (See: O. Reg. 353/23, s. 14) (a)  fails to return the books or equipment to the private career college within 10 days of the student’s withdrawal or expulsion from the program; or (b)  returns the books or equipment to the private career college within the 10-day period referred to in clause (a), but fails to return it unopened or in the same state it was in when supplied.  O. Reg. 415/06, s. 31.
Refund for international students
 32. A notice to a private career college that is provided by or on behalf of an international student or of a prospective international student and that states that the student has not been issued a temporary resident visa as a member of the student class under the Immigration and Refugee Protection Act (Canada) is deemed to be, (a)  notice of a rescission of the contract for the purposes of section 36 of the Act if the notice is given within two days of receiving a copy of the contract; and (b)  notice that the student is withdrawing from the program for the purposes of paragraph 1 of subsection 26 (1) or clause 29 (2) (a) if the notice is received on or before half of the duration of the program has elapsed.  O. Reg. 415/06, s. 32. Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, section 32 of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 15) Notice of withdrawal for international students 32. A notice to a career college that is provided by or on behalf of an international student or of a prospective international student and that states that the student has not been issued a temporary resident visa as a member of the student class under the Immigration and Refugee Protection Act (Canada) is deemed to be written notice to the college that a student is rescinding (cancelling) the contract under section 36 of the Act or withdrawing from the program. O. Reg. 353/23, s. 15.
Notice of withdrawal for international students
 32. A notice to a private career college that is provided by or on behalf of an international student or of a prospective international student and that states that the student has not been issued a temporary resident visa as a member of the student class under the Immigration and Refugee Protection Act (Canada) is deemed to be, (a)  notice of a rescission of the contract for the purposes of section 36 of the Act if the notice is given within two days of receiving a copy of the contract; and (b)  notice that the student is withdrawing from the program for the purposes of paragraph 1 of subsection 26 (1) or clause 29 (2) (a) if the notice is received on or before half of the duration of the program has elapsed.  O. Reg. 415/06, s. 32. Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, section 32 of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 15) Notice of withdrawal for international students 32. A notice to a career college that is provided by or on behalf of an international student or of a prospective international student and that states that the student has not been issued a temporary resident visa as a member of the student class under the Immigration and Refugee Protection Act (Canada) is deemed to be written notice to the college that a student is rescinding (cancelling) the contract under section 36 of the Act or withdrawing from the program. O. Reg. 353/23, s. 15.
Currency
 33. Any refund of fees that a private career college is required to pay under the Act shall be paid in Canadian dollars.  O. Reg. 415/06, s. 33.
Transcript content
 35. (1) Every private career college shall ensure that every student transcript includes the following information: 1.  The name of the private career college as it appears on the registration for the college and the address of the college. 2.  The name and student number, if any, of the student or former student. 3.  The name and identification code, if any, of the vocational program, each course and practicum in which the student or former student is or was enrolled, including courses in progress. 4.  A description of any credit or advanced standing given to the student or former student by the private career college or accepted by the college prior to the commencement by the student or former student of the college’s vocational program. 5.  The academic history of the student or former student at the private career college, including his or her period of attendance, the grade received for each course and practicum in the vocational program and a description of the grading system. 6.  Any academic awards and honours given to the student or former student by the private career college. 7.  A description of any credential awarded to a former student and the date of the award. 8.  The date the transcript is issued.  O. Reg. 415/06, s. 35 (1). (2) A transcript is an official transcript if, (a)  in the case of a transcript issued by a private career college, it is certified by an official of the college as a true and accurate transcript and it bears the college’s official seal, if it has one; or (b)  in the case of a transcript issued by a person retained in accordance with paragraph 3 or 4 of section 34, it is certified by that person as a true and accurate copy of the transcript.  O. Reg. 415/06, s. 35 (2).
Student complaint procedure
 36. (1) The student complaint procedure required under section 31 of the Act shall include, (a)  a requirement that a complaint be made in writing; (b)  the person or persons, identified by position, who will decide whether to dismiss the complaint or make a recommendation as to any further action in relation to the complaint; (c)  the process to be followed by the private career college in dealing with the complaint which shall include, (i)  giving the student making the complaint an opportunity to make oral submissions, (ii)  allowing the student to have a person present with the student at all stages of the proceedings, and (iii)  the right of the student to have the person referred to in subclause (ii) make the oral submissions on his or her behalf; (d)  a description of the manner in which complaints, submissions and decisions will be recorded; (e)  a maximum length of time that may elapse between the date the complaint is submitted and the date a decision is issued by the college; (f)  a requirement that the decision be delivered to the student in writing and include reasons; (g)  a procedure for reviewing a decision; (h)  a requirement that the college maintain a record of every complaint at the campus where the complaint originated for a period of at least three years from the date of the decision relating to the complaint, which record shall include a copy of the complaint, of any submission filed with respect to the complaint and of the decision; and Note: On January 1, 2024, the day section 1 of Schedule 29 to the Less Red Tape, Stronger Economy Act, 2023 comes into force, clause 36 (1) (h) of the Regulation is revoked and the following substituted: (See: O. Reg. 353/23, s. 17) (h)  a requirement that, for every complaint, the college maintain either a physical record of the complaint at the campus where the complaint originated, or an electronic record, for a period of at least three years from the date of the decision relating to the complaint, which record shall include a copy of the complaint, of any submission filed with respect to the complaint and of the decision; and (i)  a requirement that the college provide the student who makes a complaint with a copy of the record referred to in clause (h).  O. Reg. 415/06, s. 36 (1). (2) If a student is not satisfied with a private career college’s resolution of his or her complaint in accordance with the procedure set out in subsection (1), the student may refer the matter to the Superintendent and shall include in his or her application to the Superintendent a copy of the record referred to in clause (1) (h).  O. Reg. 415/06, s. 36 (2). (3) A private career college shall, as a condition of its registration, file a copy of any changes to the procedure with the Superintendent.  O. Reg. 415/06, s. 36 (3). (4) A change to a private career college’s complaint procedure shall not come into effect until approved by the Superintendent.  O. Reg. 415/06, s. 36 (4). (5) Revoked: O. Reg. 466/16, s. 12.
Accommodation re sexual violence
 36.0.1 (1) A private career college shall appropriately accommodate the needs of students who are affected by sexual violence. O. Reg. 132/16, s. 3. (2) No private career college shall charge a fee for the provision of supports, services or accommodation to students who are affected by sexual violence, or for referring a student to any such supports or services that are available off-campus. O. Reg. 132/16, s. 3.
PART VII.1 INFORMATION CONCERNING STUDENTS AND GRADUATES
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Information, students and graduates
 36.1 (1) On the request of the Superintendent, private career colleges shall provide the following information about a current student or graduate: 1.  The individual’s name. 2.  The individual’s student number. 3.  The individual’s permanent address and his or her local address if it differs from the permanent address. 4.  The individual’s permanent and local telephone numbers and cell phone number, if any. 5.  The individual’s email address. 6.  The individual’s date of birth. 7.  The individual’s gender. 8.  Whether the individual’s first language is English or French. 9.  Whether the individual requires accommodation in order to participate in a survey. 10.  Whether the individual is or was on a student visa. 11.  Whether the individual received a student loan under the Ministry of Training, Colleges and Universities Act or any other government funding. 12.  The details of the individual’s program, including its name, duration (in hours and weeks), format (whether full-time or part-time) and whether the program involves or involved a practicum. O. Reg. 187/13, s. 1. (2) In addition to the information requested under subsection (1), the Superintendent may require that private career colleges provide the following information about their graduates: 1.  The graduates’ dates of graduation. 2.  The term or semester in which the graduates graduated. 3.  The pass rate for the program. O. Reg. 187/13, s. 1.
Purpose for collection of information
 36.2 (1) The Superintendent may collect the information referred to in section 36.1 solely for the purpose of developing performance indicators. O. Reg. 187/13, s. 1. (2) The Superintendent shall ensure that, (a)  for the benefit of the public, the information on the performance indicators is published; and (b)  the information is published in an aggregate form so that individuals cannot be identified. O. Reg. 187/13, s. 1.