Information to be provided
 41. (1) Within 10 days after receiving a request from a residential landlord for any of the following, or within such other period of time as may be required by a code or order issued by the Board, a suite meter provider who provides suite metering in respect of a rental unit in the landlord’s residential complex shall provide the residential landlord with such of the following information as it relates to the rental unit as the landlord requests: 1.  Contact information for the suite meter provider. 2.  For the most recently completed 12-month period for which the following information is available to the suite meter provider: i.  the sum of all amounts charged, including applicable taxes but net of any late payment and one-time set-up charges, on all suite metering invoices for the rental unit for that 12-month period, ii.  the total amount of electricity consumed in the rental unit in kilowatt hours during that 12-month period, iii.  the sum of all amounts charged in respect of just the commodity price of the electricity on all suite metering invoices for the rental unit for that 12-month period. 3.  Information about all fees and charges imposed on the consumer in the rental unit by the suite meter provider. 4.  In the case of a unit sub-meter provider, information about the circumstances in which the amount of fees and charges imposed on the consumer in the rental unit by the unit sub-meter provider may increase. 5.  In the case of a unit sub-meter provider, information about any planned increases in the amount of fees or charges imposed on the consumer in the rental unit by the unit sub-meter provider. 6.  In the case of a unit smart meter provider, a statement that the rates and other charges imposed on the consumer in the rental unit by the unit smart meter provider and any changes to these rates and charges are approved or fixed by the Board. 7.  The suite meter provider’s security deposit policies applicable to the consumer in the rental unit. 8.  The suite meter provider’s disconnection policies applicable to the consumer in the rental unit.  O. Reg. 389/10, s. 41 (1). (2) A unit sub-meter provider shall include with its first invoice to a consumer, in a clearly legible typeface having a font size of at least 12, (a)  detailed information about all applicable fees and charges imposed by the unit sub-meter provider; or (b)  information that there are regular recurring fees and charges imposed by the unit sub-meter provider and the address of the website on which detailed information about the fees and charges may be obtained.  O. Reg. 389/10, s. 41 (2). (3) A unit sub-meter provider who provides suite metering in respect of a unit in a multi-unit complex shall, in accordance with subsection (4), notify a consumer, (a)  about all changes in the fees or charges to be imposed on the consumer in the unit by the unit sub-meter provider and provide information on the amount of the fees and charges before the change and after the change; (b)  about all changes in the commodity price and provide information on the commodity price charged before and after the change; (c)  about any change in the person who sells electricity to the owner or other person in charge of the multi-unit complex and information on the current person who sells electricity and the new person; and (d)  about the date when a change referred to in clause (a), (b) or (c) is scheduled to take effect.  O. Reg. 389/10, s. 41 (3). (4) Information required by subsection (3) to be provided to a consumer must be printed in a clearly legible typeface having a font size of at least 12 and included on the front page of, or as a separate insert with, the first invoice issued to the consumer following the earlier of, (a)  the announcement of the change; and (b)  the day that the change takes effect.  O. Reg. 389/10, s. 41 (4). (5) A suite meter provider who provides suite metering in respect of a multi-unit complex shall provide such other information in such form and manner to consumers or such other persons as may be required in an order or code issued by the Board.  O. Reg. 389/10, s. 41 (5). (6) In this section, “commodity price” means the commodity price for electricity referred to in section 2 of Ontario Regulation 275/04 (Information on Invoices to Certain Classes of Consumers of Electricity) made under the Ontario Energy Board Act, 1998.  O. Reg. 389/10, s. 41 (6); O. Reg. 315/19, s. 1. Transition