82.
 82. (1) A licensee who operates a children’s residence shall maintain and keep up to date written policies and procedures for the residence respecting,  (a) the purpose of the residence; (b) the program provided in the residence; (c) the admission and discharge of residents to and from the residence; (d) the manner in which planning for the care provided to residents is carried out and the manner in which the care is monitored and evaluated; (e) how case records are maintained; (f) methods of discipline and intervention that may be used and may not be used in the residence; (g) a health program for residents that provides for, (i) access by residents to community health programs, (ii) arrangements for a physician or a registered nurse in the extended class to advise the licensee on an ongoing basis on the medical care required by the residents, (iii) arrangements for a dentist to advise the licensee on an ongoing basis on the dental care required by the residents, (iv) assessments of the residents’ general health, vision, hearing and oral health, at least once every 13 months, (v) health education for the residents, and (vi) the carrying out of procedures recommended by a physician, a nurse in the extended class or a dentist for the prevention and control of disease; (h) the methods to be used to maintain the security of the residence; (h.1) how the licensee will ensure that the children’s residence is kept safe and clean; (i) how a resident’s parent will be involved with the program provided in the residence; (j) the administrative structure of the residence; (k) practices, including supervisory practices, to be followed by staff in the children’s residence; (l) the conduct of persons employed in the residence, other than any policies and procedures concerning their conduct that may be set out in a collective agreement between the licensee and the licensee’s employees; (m) emergency situations; (n) the financial administration of the residence; (o) how residents are encouraged to participate in community activities; (p) articles prohibited by the licensee for the purposes of subsections 10 (3) and (4) of the Act; (q) the manner in which residents may express concerns or make complaints; (q.1) the manner in which staff and residents are informed of the rights of children under Part II of the Act; (q.2) the manner in which a resident is supported in relation to any work done and money earned by the resident both inside and outside of the residence; and (r) situations in which the policies and procedures under this section or the requirements of section 109 of this Regulation or section 4 of the Act are not complied with. O. Reg. 156/18, s. 82 (1); O. Reg. 350/22, s. 8 (1). (2) The licensee shall ensure that a copy of the policies and procedures is kept in the children’s residence in a place that is accessible to staff. O. Reg. 156/18, s. 82 (2). (3) The licensee shall ensure that the policies and procedures are consistent with any applicable requirements of the Act and its regulations and any other applicable law. O. Reg. 350/22, s. 8 (2). (4) The licensee shall ensure that persons to whom the policies and procedures apply comply with the policies and procedures, including all persons providing direct care and supervision to residents on behalf of the licensee. O. Reg. 350/22, s. 8 (2).