Excessive charges prohibited
21. (1) No licensee shall demand or accept or cause or permit anyone to demand or accept on the licensee’s behalf payment from or on behalf of a resident in excess of, (a) for a class of basic accommodation, the amount determined in accordance with the regulations; (b) for a class of preferred accommodation, the amount determined in accordance with the regulations; (c) for care, services, programs or goods designated by the regulations for the purposes of this section, the amount determined in accordance with the regulations; Note: On a day to be named by proclamation of the Lieutenant Governor, clause (c) is amended by the Statutes of Ontario, 2006, chapter 4, subsection 49 (10) by adding “or” at the end. See: 2006, c. 4, ss. 49 (10), 55 (2). (d) for care, services, programs or goods that are not mentioned in clause (a), (b) or (c)and that are designated in the service agreement relating to the nursing home as items for which the licensee may charge, the amount determined in accordance with the service agreement; or Note: On a day to be named by proclamation of the Lieutenant Governor, clause (d) is repealed by the Statutes of Ontario, 2006, chapter 4, subsection 49 (11). See: 2006, c. 4, ss. 49 (11), 55 (2). (e) for care, services, programs or goods that are not mentioned in clause (a), (b), (c), (d) or (2) (a) and in respect of which the resident has entered into a written agreement with the licensee, the amount determined in accordance with the written agreement. 1993, c. 2, s. 35 (1). Note: On a day to be named by proclamation of the Lieutenant Governor, clause (e) is amended by the Statutes of Ontario, 2006, chapter 4, subsection 49 (12) by striking out “clause (a), (b), (c), (d) or (2) (a)” and substituting “clause (a), (b) or (c)”. See: 2006, c. 4, ss. 49 (12), 55 (2). No charge permitted (2) No licensee shall demand or accept or cause or permit anyone to demand or accept on the licensee’s behalf payment from or on behalf of a resident, (a) for care, services, programs or goods that are not mentioned in clause (1) (a), (b), (c) or (d) and that the licensee is required to provide to residents without charge under the service agreement relating to the nursing home; Note: On a day to be named by proclamation of the Lieutenant Governor, clause (a) is repealed by the Statutes of Ontario, 2006, chapter 4, subsection 49 (13). See: 2006, c. 4, ss. 49 (13), 55 (2). (b) for preferred accommodation, care, services, programs or goods that are mentioned in clause (1) (b), (c) or (d) but that are provided without consent being given by the resident; or Note: On a day to be named by proclamation of the Lieutenant Governor, clause (b) is amended by the Statutes of Ontario, 2006, chapter 4, subsection 49 (14) by striking out “clause (1) (b), (c) or (d)” and substituting “clause (1) (b) or (c)”. See: 2006, c. 4, ss. 49 (14), 55 (2). (c) for care, services, programs or goods that are not mentioned in subsection (1). 1993, c. 2, s. 35 (1). Quarterly statements (3) The licensee shall provide each resident or representative of the resident with an itemized quarterly statement of money held by the nursing home on behalf of the resident and charges made to the resident. R.S.O. 1990, c. N.7, s. 21 (3); 1993, c. 2, s. 35 (2).