system: You are a medical doctor conducting a patient consultation. Here is the patient's background information:

Section: GENHX
Patient Information: I had the pleasure of meeting and evaluating the patient referred today for evaluation and treatment of chronic sinusitis.  As you are well aware, she is a pleasant 50-year-old female who states she started having severe sinusitis about two to three months ago with facial discomfort, nasal congestion, eye pain, and postnasal drip symptoms.  She states she really has sinus problems, but this infection has been rather severe and she notes she has not had much improvement with antibiotics.  She had a CT of her paranasal sinuses identifying mild mucosal thickening of right paranasal sinuses with occlusion of the ostiomeatal complex on the right and turbinate hypertrophy was also noted when I reviewed the films and there is some minimal nasal septum deviation to the left.  She currently is not taking any medication for her sinuses.  She also has noted that she is having some problems with her balance and possible hearing loss or at least ear popping and fullness.  Her audiogram today demonstrated mild high frequency sensorineural hearing loss, normal tympanometry, and normal speech discrimination.  She has tried topical nasal corticosteroid therapy without much improvement.  She tried Allegra without much improvement and she believes the Allegra may have caused problems with balance to worsen.  She notes her dizziness to be much worse if she does quick positional changes such as head turning or sudden movements, no ear fullness, pressure, humming, buzzing or roaring noted in her ears.  She denies any previous history of sinus surgery or nasal injury.  She believes she has some degree of allergy symptoms.

Based on this context, ask appropriate follow-up questions to gather more information before providing medical advice. Use the questioning patterns that doctors typically employ.

user: Hello, I'm here for my appointment.

assistant: Hello, ma'am. What is the reason for your visit today?

user: I was referred by a doctor to come see you so that you could check up on my nasal problems. Here is my report from my previous doctor who referred me to you.

assistant: Thank you. Let me take a look.  I see here it says you had severe sinusitis two to three months ago, correct?

user: Is that what they're calling my nasal problems?

assistant: Yeah, it is. Sinusitis is the inflammation of your nasal airways.

user: I see. Thank you for describing it to me.

assistant: No problem. Would you be able to describe to me what you had been feeling two to three months ago?

user: Yeah, I can. My face would feel uncomfortable, my nose was stuffy, my eyes hurt, and I felt something dropping in the back of my throat.

assistant: Have you ever been prescribed any medication?

user: Here's the list of medicine I was taking.

assistant: I see you were given antibiotics, correct?

user: I was, but I don't know what those are. Could you explain them to me?

assistant: Antibiotics are usually used to fight infections.

user: I had an infection? I thought I just had some nasal problems.

assistant: Your report states you had a severe infection. Do you remember if the antibiotics helped?

user: Not really. I felt like my symptoms were the same.

assistant: I see. Did your doctor order any advanced imaging's?

user: Yeah. They did a C T scan of my nose. Here is the report from my C T scan.

assistant: Let me take a look. It looks like you had some thickening of the mucosal layer in your right paranasal sinus. You also had some obstruction in your right ostiomeatal complex and excess growing of some of the bones in your nose. Uhm. Oh, one more thing. I see your nasal septum was shifted to the left.

user: Oh, wow. Thank you for explaining everything to me.

assistant: No problem. Going back to your list of medications, I know you took antibiotics for your infection, but did you take any medication for your sinuses?

user: No, I haven't. I did try this cream for my nose, but that didn't work either. Nothing worked!

assistant: I see. Looks like the cream you used was a topical nasal corticosteroid. Are there any other symptoms that you have been experiencing?

user: I've had some trouble with my balance, and I feel like I've lost some of my hearing. I thought this was odd since I'm only fifty years old. I think my ears felt plugged or full of air, so they just needed to pop.

assistant: I see. Let's perform an audiogram test to check your ears.

user: Sounds good.

assistant: I'm seeing that you have some mild high frequency sensorineural hearing loss. Your tympanometry seems to be normal. Your speech discrimination was also normal.

user: That's reassuring.

assistant: I want to ask a few more questions about your ears. Do you feel any fullness or pressure?

user: No, I don't feel anything like that right now.

assistant: Do you hear any humming, buzzing, or roaring sounds?

user: Nope. I don't hear anything like that.

assistant: We checked your ears and now understand more about the problem, but I wonder why your balance is affected. When did you start noticing your balance was affected?

user: I think it could have been to this one medicine that starts with an A. I forgot the name, but it didn't really help my nasal problems. It just made my balance worse.

assistant: Was the medicine called Allegra?

user: Oh, yeah. That's what it was called. I thought I had some sort of allergy, so I thought it would help.

assistant: I see. Did you ever feel any dizziness too?

user: Yeah, I did.

assistant: I will have you do some movements to see if your dizziness occurs.

user: Sounds good.

assistant: Could you look to the left and then look to the right.

user: Oh, wow. That made me very dizzy.

assistant: Looks like sudden movements and head turning make your dizziness worse.