Statistical Thinking: Improving Business Performance
Now in a second edition, Roger Hoerl and Ron Snee's Statistical Thinking: Improving Business Performance prepares you for business leadership by developing your capacity to apply statistical thinking to improve business processes. The authors clearly illustrate how to implement statistical thinking and methodology in your work to enhance business performance.Introducing statistical engineering, a discipline that helps you utilize multiple statistical tools in a logical way to drive greater impact, the new edition of Statistical Thinking: Improving Business Performance now:Emphasizes JMP software as the main tool to develop graphics and perform statistical analysesExplores basic graphical tools, knowledge-based tools, as well as process stability and  capabilityDiscusses the tools in a more logical sequence—the sequence in which they are  typically applied in practiceAdds tools, such as failure mode and effects analysis (FMEA) and the cause and effect (C&E;) matrix, as well as further guidance on how the tools are naturally linked and sequencedLooks at the Define, Measure, Analyze, Improve, Control (DMAIC) framework made popular through the Lean Six Sigma initiativeThis Second Edition offers an abundance of new exercises—available on the new edition's companion website—and real case studies for an increasingly relevant presentation of statistics in the business setting. Whether you are a business performance manager, cost accountant, or a student of statistics, Statistical Thinking, Second Edition shows you how to solve real problems, boost real processes, and successfully derive actionable conclusions from data analysis.