The Manager's Pocket Guide to Systems Thinking and Learning
Stephen G. Haines, founder and CEO of Haines Centre  International and its four Haines Companies including his publishing  companion, Systems Thinking Press, based in San Diego, CA, Steve is the  world's foremost authority, leader and speaker in The Systems Thinking  Approach(tm) to the field of Strategic Management (Planning - People -  Leadership - Change - Customer Value).For more than 30 years, he has led the development and expansion of The  Science of Systems Thinking, "the natural way the world works". It is a  practical discipline that views organizational issues in their natural and  biological contexts (environments). He currently travels the world,  speaking on Strategic Management and Systems Thinking, presenting seminars,  and writing books and articles.Stephen has an M.S.A. in Organization Behavior with a minor in financial  management from George Washington University and has completed his  coursework requirements and dissertation research for an Ed.D. in  Management from Temple University. He received his B.S. degree in  Engineering (minor in foreign affairs) from the U.S. Naval Academy, at  Annapolis, MD, and is a graduate of the DoD Human Goals Institute.As a former U.S. Naval officer, Stephen flew Navy jets, piloted ships,  and served off Vietnam. He was a member of the famed U.S. Naval Academy  class of 1968, that graduated many prominent leaders in today's world of  business, government, the military, and industry.His corporate career included tenure as Executive Vice President of ICA,  a diversified, $14 billion nationwide financial services firm and Senior  Vice President of Freddie Mac, a $32 billion financial institution. He was  also President of University Associates Consulting and Training Services in  San Diego, CA.Steve has been a member of eight top management teams in the United  States and abroad, with corporate responsibilities for all aspects of  organizational functions, including planning, operations, marketing, PR,  communications, finance, HR, training, and facilities. His career has also  included executive positions with MCI, Exxon, Sunoco, and Marriott  Corporation.Steve's diverse background includes intensive work with over 300 CEOs  and keynote presentations delivered to over 1,000 CEOs. He has personally  led extensive "Best Practices" research for over 15 years at Haines Centre  International. He has received numerous Who's Who honors, written more than  14 books, over 50 articles, and developed 12 volumes of theHaines'  Strategic Library(over 7,000 pages--Planning, Leadership, HR, Change,  Customer Value, and Systems Thinking).He has taught over 80 different kinds of seminars and is in demand as an  insightful and passionate keynote presenter at conferences worldwide--with  a special emphasis on CEO and Board issues. He is a premier TEC  Organization Resource Chairperson (groups of 15 CEOs) with over 75  presentations to his credit. He has also been the co-leader of the  prestigious Banff Centre for Management's two-week senior executive and  leadership development course. His Books have been sold in 68 countries and  counting.He has been on nine Boards of Directors, including chair of a Credit  Union. His personal interests include family, community service, sports,  sailing, travel, photography, art, and design.Today, Stephen maintains a busy world-wide schedule of keynote  presentations, consulting, conducting seminars, and writing books in the  continually evolving study of Strategic and Enterprise-Wide Change from a  "Systems" point of view.