Breaking Robert's Rules: The New Way to Run Your Meeting, Build Consensus, and Get Results
"Lawrence E. Susskind and Jeffrey L. Cruikshank go to great lengths to show us the shortcomings of Robert's Rules and how its rituals of procedure and majority rule often produce a righteous majority and a highly dissatisfied minority...The writing is clear and jargon-free...you'll learn more than you'll ever need to know about assigning roles and responsibilities, group problem solving and holding people to commitments...It's the kind of book that has multiple markets, from executive groups to committees to neighborhood associations. Use this book to change the way you operate meetings and you'll see greater efficiency, effectiveness and sound decision making."--TrainingMagazine