The Dynamics of Performance Management: Constructing Information and Reform (Public Management and Change series)
"[A] wonderfully written text... The strengths of Moynihan's book include the variety of performance management reforms that he investigates, the multiple methodologies that he employs to examine these reforms, and, most importantly, the prescriptions that he provides for the consideration and use of performance information going forward." --Public Administration Review"The implementation focus of this study provides a fresh perspective on performance management... Moynihan has written an important book that reveals the potential of performance management in ways unanticipated by the doctrine." --Journal of Public Administration Research and Theory"The Dynamics of Performance Managementis a richly detailed description of the influence of the performance movement in American government. [Moynihan's] use of the interactive dialogue model in his analysis of state-level applications of performance management provides a fresh and thoughtful perspective which advances our understanding of public sector performance." --H. George Frederickson, University of Kansas"Donald Moynihan's clear-headed analysis of the widespread diffusion of performance reforms in government is excellent. The major questions he poses are fundamental: Why these performance reforms? What difference have they made? Are we -- should we be -- learning important lessons? His answers have important implications for both the analysis and the design of performance reforms." --Patricia Ingraham, Binghamton University