The Success Case Method: Find Out Quickly What's Working and What's Not
"Brinkerhoff's Success Case Method is a clearly written practical guide to identifying changes in organizations that have a high probability of producing results. Always on the lookout for strategies that provide direction for improvement, good managers will find this book both provocative and directive in identifying effective change strategies. The many examples and step-by-step directions provide the basics that are needed to implement SCM. This book adds a very useful tool to the toolkit of managers and evaluators.