Cold Calling Techniques (That Really Work!)
Stephan Schiffmanhas trained more than half a million salespeople at such firms as AT&T;, Chemical Bank, and U.S. Healthcare. He is the author of numerous bestselling books, includingClosing Techniques (That Really Work!)andThe 25 Habits of Highly Successful Salespeople. He lives in New York City. You can visit his website at www.steveschiffman.com.