The Complete Textbook of Phlebotomy (Hoeltke, The Complete Textbook of Phlebotomy)
List of Procedures Preface Chapter 1 Introduction to Phlebotomy Chapter 2 Safety in Phlebotomy Chapter 3 Basic Human Anatomy and Physiology Chapter 4 Phlebotomy Equipment Chapter 5 Phlebotomy Technique Chapter 6 The Challenge of Phlebotomy Chapter 7 Caring for the Pediatric Patient Chapter 8 Specimen Considerations and Special Procedures Chapter 9 Specimen Preparation and Handling Chapter 10 Customer Service Chapter 11 Compliance, Chapter 12 Competency Appendix A NAACLS Phlebotomist Competencies Appendix B Competency Checklists Appendix C Frequently Ordered Laboratory Tests Appendix D Answers to Review Questions Appendix E Glossary Index