Rebuilding Trust in the Workplace: Seven Steps to Renew Confidence, Commitment, and Energy
"A lot has been written about the importance of trust in the workplace. But how do you go about restoring trust when it has been destroyed within an organization? InRebuilding Trust in the Workplace, the Reinas present a very clear and practical framework for restoring the high degree of trust that makes organizations more productive and perform better. The book is a `must read' for anyone who is dealing with minor or serious trust issues in their company or organization."-Paul Rosenbaum, Senior Vice President, Managed Services  AT&T;"It is easy to underestimate the problems posed by broken trust, or to latch onto simplistic solutions. InRebuilding Trust in the Workplace, the Reinas make neither mistake. They demonstrate a compassionate appreciation of how difficult it is to rebuild trust while also offering very real, very practical steps one can take to do just that.Rebuilding Trust in the Workplaceoffers an honest and perceptive approach to repairing the broken trust that is woven into the very fabric of human relationships. The Reinas' book is timely indeed and will, I believe, help many people mend betrayal and stop its cumulative destructive effect on organizations."-Steven Daniel, Ph.D., Director of Program Planning The Institute for Management Studies"Michelle and Dennis Reina are at the forefront of helping leaders understand the importance of trust in building high performance organizations.Rebuilding Trust in the Workplacepresents actionable concepts that leaders can put to immediate use in rebuilding trust in relationships at the workplace as well as at home."-Deborah Garrett, VP Human Resources Intuit