IP Telephony Using CallManager Express Lab Portfolio
Cheryl A. Schmidtis a full-time faculty member in the network engineering technology department at FloridaCommunity College at Jacksonville (FCCJ). She has a master’s degree in computer and information resourcemanagement. Schmidt started her career in computers while in the Navy. She has been working on computersand networks ever since. For the past ten years, she has taught courses such as computer repair, CCNA, CCNP,VoIP, QoS, and wireless. FCCJ is one of the few Cisco Academy Advanced Training Centers for CCNP, wireless,and security. Schmidt lives with her husband and children in Jacksonville, Florida. Ernie Friendis the director of academic systems at Florida Community College at Jacksonville (FCCJ). FCCJis one of the largest community colleges in the United States, with more than 60,000 students. Friend managesthe Network Engineering Technology Department at FCCJ. He previously managed the college’s network andcomputer infrastructure. Friend has a bachelor’s degree in electronics management. He spent more than ten yearsin the Navy, managing several computer-based aviation repair facilities. He has managed computer and networkingdepartments for more than 14 years at the college. He continues to explore and teach the latest networkingtechnologies.