The Power of SMART Goals: Using Goals to Improve Student Learning
Jan O Neill, M.S., is a former teacher who became one of the pioneers in applying quality principles system-wide in municipal and state governments and health care. Anne Conzemuis, M.S., is a former school psychologist and executive assistant to the Wisconsin State Superintendent and has spent many years working in quality improvement in the public and private sectors. Both authors are cofounders of Quality Leadership by Design, LLC, based in Madison, Wisconsin, and co-authors of The Handbook for SMART School Teams.