The Elements of User Experience: User-Centered Design for the Web
"Finally, a concise explanation of User Experience that synthesizes its many disparate parts. Clear-headed, readable, and necessary." --Louis Rosenfeld, Co-author of Information Architecture for the World Wide Web"Finally, a concise explanation of User Experience that synthesizes its many disparate parts."  --Louis Rosenfeld, co-author of Information Architecture for the World Wide Web"Garrett brings incisive clarity to the complex process of providing a high-quality experience to people who use your web site." --Alan Cooper, Author of About Face and The Inmates Are Running the Asylum"Garrett brings incisive clarity to the process of providing a high-quality experience to the people who use your web site." --Alan Cooper, author of About Face and The Inmates are Running the Asylum"Garrett has finally expanded his famous diagram into a book that clarifies the entire jumbled field of user experience design." --Steve Krug, Author of Don't Make Me Think!