Quality Beyond Six Sigma
" Unilever has always subscribed to and practised the concepts of Total Quality Management (TQM) and Total Preventative Maintenance (TPM).Quality Beyond Six Sigmaprovides a practical framework for buildingon TQM and TPM using the statistical approach of Six Sigma so as to comfortably 'fit' any size or type of organisation."- Richard GreenhalghChairman, Unilever UK and President, British Quality Foundation