Plant and Service Tours in Operations Management (5th Edition)
This compact paperback contains the ten plant and service "tours" from the new fifth edition of Schmenner's Production/Operations Management. The tours give students a close look at internal operations in ten different U.S. manufacturing and service companies, from an International Paper Company mill to a Burger King franchise. Tours are divided into description and discussion sections and illustrated with on-site photographs, operations layouts, schedules, flow charts, inventories, and other working records. Each tour concludes with discussion questions and several related case exercises. A final chapter compares and contrasts the different types of operations, focusing on issues of concern to management. Part of JIT Custom Publishing program.--This text refers to an out of print or unavailable edition of this title.