From Conflict to Resolution:Skills and  Strategies for Individuals, Couples, and Family Therapy
Susan Heitler, a clinical psychologist in private practice in Denver, wrote her first book, David Decides About Thumbsucking, to help parents and children to end thumbsucking habits. In her second book, From Conflict to Resolution (1990), Dr. Heitler explained that conflicts can be handled in five main ways. Getting angry yields fights. Giving up yields depression. Doing nothing about a problem sustains anxiety and tension. Avoidance via distraction invites addictions and obsessive-compulsive disorders. The fifth and by far the best option is collaborative problem-solving to create win-win solutions. Dr. Heitler's third book, The Power of Two, teaches win-win communication and problem-solving skills.  This biography was provided by the author or their representative. Susan Heitler, a clinical psychologist in private practice in Denver, wrote her first book, David Decides About Thumbsucking, to help parents and children to end thumbsucking habits. In her second book, From Conflict to Resolution (1990), Dr. Heitler explained that conflicts can be handled in five main ways. Getting angry yields fights. Giving up yields depression. Doing nothing about a problem sustains anxiety and tension. Avoidance via distraction invites addictions and obsessive-compulsive disorders. The fifth and by far the best option is collaborative problem-solving to create win-win solutions. Dr. Heitler's third book, The Power of Two, teaches win-win communication and problem-solving skills.  In addition, Dr. Heitler's audio CD's on anxiety, depression and couples' skills offer new perspectives for individuals who want to live more emotionally comfortable lives. Dr. Heitler's own family attests to the effectiveness of the techniques she writes about. She and her husband, married over 35 years, have successfully raised four children, three of whom now run a company that teaches Power of Two skills over the internet. The large extended family of which Dr. Heitler and her husband are now matriarch and patriarch includes 8 grandchildren who love to gather and play together.