The Skilled Facilitator Fieldbook: Tips, Tools, and Tested Methods for Consultants, Facilitators, Managers, Trainers, and Coaches
"This is one of the best field books I have ever read. The advice is derived from sound research and theory, and it is crafted in a clear-cut, concrete, detailed, and highly useful way. It focuses on the important everyday skills of practice, including some of the most difficult issues that challenge the user."--Chris Argyris, James Bryant Conant Professor of Education and Organizational Behavior, emeritus, Harvard University; author,Reasons and Rationalizations: The Limits of Organizational Knowledge"Roger Schwarz and his coauthors are meticulous in their guidance for facilitators, consultants, coaches, and leaders everywhere. They dissect our encounters with each other and help us recognize what works, what doesn’t, and what we might do about it. This is a book to return to again and again."--Geoff Bellman, author,The Consultant’s CallingandYour Signature Path"Anyone who strives to lead more effectively will find this book a treasure trove of tips and tools. Whether you’re an executive or small team leader, a parent or a politician,The Skilled Facilitator Fieldbookwill be the reference you reach for to increase your capacity to lead."--Karen Thomas-Smith, global training and development director, SAS"This book provides the tools, techniques, and actual experience to truly practice shared leadership. Roger Schwarz and his colleagues provide not only the theory but the practical, hands-on experience required to develop high performance teams."--Jay Hennig, vice president, Moog, Inc."Although I consider myself already familiar with Roger’s Skilled Facilitator approach, I was amazed at the breadth and depth thisFieldbookprovides. It is a compelling resource for anyone interested in building his or her facilitative capabilities."--Sandy Schuman, University of Albany, SUNY; editor, The IAF Handbook of Group Facilitation; and moderator, the Electronic Discussion on Group Facilitation"The Skilled Facilitator Fieldbookis a must have for anyone serving as a third party intervener, coach, consultant or a manager with a desire to develop people and groups."--Thomas P. Zgambo, corporate ombudsman, Coca-Cola Enterprises Inc."The Skilled Facilitator Fieldbook truly provides the reader with an understandable ‘root cause’ perspective on why people interact the way they do and the means to create change. It goes way beyond the ‘memorize these rules’ approach advocated by many practitioners."--Sid Terry, director organization development, NA Manufacturing, Kraft Foods