Effective Business Writing: A Guide For Those Who Write on the Job (2nd Edition Revised and Updated)
"An excellent reference book. . . .The author keeps abreast of new trends and techniques and includes them in her book." ----Rick P. Disney, Senior Auditor, Time-Warner"Practical and thoughtful...Varied and incisive...A handy reference-well organized and to the point." ----A.L.A. Booklist"The best book on business writing I've ever encountered." ----Steve Robbins, Harvard Business School