Principles of Emergency Management and Emergency Operations Centers (EOC)
A true professional, Mike Fagel arrived at FDNY WTC Incident Command Post on Duane Street, a short distance from Ground Zero, as chaos was still not contained. He organized, directed, and cajoled until order again appeared in our health and safety efforts for the thousands of personnel struggling at rescuing and recovering the victims of 9/11. Many of the Ground Zero workers have their health still intact because of Mike’s courage and efforts. The Fire Department was well served by his knowledge and expertise.—Charles R. Blaich, Deputy Chief FDNY, & Logistics Chief, WTC ICP … an essential tool that should be in every new emergency manager’s tool belt and on every seasoned emergency manager’s reference shelf.—Rick C. Mathews, MS, Director of the National Center for Security & PreparednessThis is a thorough textonthe disaster cycle planning and implementation-from assessing vulnerabilities to stress management to exercises to emergency operations center operations and management. ...a comprehensive, on-the-ground operational text for emergency managers.—Natural Hazards Observer