Change Intelligence: Use the Power of CQ to Lead Change That Sticks
''Change Intelligencedelivers the leadership Mojo you need to initiate winning streaks and to create profitable results for your organization.''-Marshall Goldsmith is the million-selling author of the bestsellers, What Got You Here Won't Get You There, MOJO and Succession.''As the president of a steelmaker in charge of leading changes from integrating acquisitions to pursuing new markets to implementing new technologies, I can tell you from direct experience that the CQ System works.Change Intelligenceis more than just an entertaining read or abstract theory: Trautlein provides a clear roadmap for developing change leadership organization-wide using proven case studies on building bench strength from the executive suite to the shop floor and equipping change leaders.''- Dick Teets, Executive Vice President for Steelmaking and President and Chief Operating Office for Steel Operations, Steel Dynamics, Incorporated''Change Intelligenceis an engaging read, enlightening for me personally as a leader and a great basis for team conversations. Understanding where you fall as a change leader is the compelling part of this book, and exploring the different styles of change leaders is incredibly thought provoking. Having gone through a sizable merger and facing system-wide change, the CQ process helps me as a CEO and my senior management team identify issues on how to lead our organization.''- Peter Bergmann, President and CEO, Sisters of Charity Hospital, Catholic Health System''Change is the work of leaders, and if you are going to do that work exceptionally then the best place to learn how is in Barbara Trautlein's new book, Change Intelligence. She persuasively makes the case that the success of leaders now and in the future depends on their abilities to thrive on change, andChange Intelligenceis full of the kinds of useful resources that will enable you to do just that. It offers extremely perceptive descriptions of the roles and styles of change, connects you to a highly useful self-assessment of your strengths and weaknesses, presents real-life case examples of change leaders in action, and contains dozens of practical tips and tools to improve your CQ. Change is hard work, but it ll be a lot easier after you've read and applied the lessons inChange Intelligence.''-Jim Kouzes, coauthor of the best-selling The Leadership Challenge and Executive Fellow of Leadership, Leavey School of Business, Santa Clara University''Change Intelligenceoffers an insightful, comprehensive analysis of what works and what doesn't in the change process. This book is packed with useful guidance for leaders at every organizational level who need to understand their own styles and roles in order to maximize their effectiveness.''-Rosabeth Moss Kanter, Harvard Business School Professor and author of Confidence and SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good''Cultivating talented leaders capable of meeting the demanding challenges of our highly competitive industry is crucial for our organization's transformation. That's why we've integrated CQ into our talent program curricula for high potential business and technology leaders.Change Intelligenceprovides us with a practical approach, shared language, and a model to equip our leaders to spearhead transformation throughout our diverse enterprise.'' ---Kevin Munson, Chief Learning Officer, Sears Holdings Corporation''This is a book I wish I had written. Trautlein argues that leaders at all levels of an organization need to develop a strong Change Intelligence (CQ). Yes, yes, yes. Her model is easily understood. I can imagine leaders thinking about their own CQ as they read the book. The CQ Assessment should provoke good thinking and good conversation.''-Rick Maurer, Best Selling Author of Beyond the Wall of Resistance''The one thing business leaders mess up most is the management of change. Too often they fail to strike the right balance between thought, action and emotion, leaving their team - and themselves - confused and bruised. InChange IntelligenceBarbara Trautlein rigs the game for you. This insightful, powerful book removes the mystique from effective change management, and provides a intuitive but highly effective toolkit for managing change in any situation. Unless you spend your days working on your own in an underground bunker, you need to buy this book.''- Les McKeown, Consultant and WSJ Bestselling Author''To succeed in the new economy, organizations must have the ability to identify disruptive innovation and the agility to stay ahead of the market curve. Leaders who understand their CQ are better equipped to facilitate open discussion and open communication, as well as empower their teams to recognize and act on opportunities more quickly. If you're looking for sustained growth and impact for your team or organization,Change Intelligenceis a must read!''-Charlene Li, Author of New York Times Bestseller Open Leadership and Founder of Altimeter Group''Barbara has written a book that is both simple and complex. Through easy-to-understand language and examples, she explains the kind of thinking and actions a leader has to do to make change happen. Yet, she doesn't shy away from illuminating the complexities of change leadership. A very useful model for the 21st century.''-Joel Barker, futurist and author of Paradigms: the Business of Discovering the Future''There must be more than a hundred books that have been written to help people cope with the changes that are imposed by external circumstances. However, there is another kind of change where we attempt to alter the way we do things and the way our organizations function so that we can flourish when we are dealing with externally imposed changes. Dr. Trautlein's work identifies and describes the skills needed to effectuate change within an organization and provides individuals with the insights they need to develop their change leadership talents. These insights are practical and readily comprehensible because she recognizes that recommendations have to work on the shop floor and not just in the consultant's report.''-Jeff Hazel, Senior Director, American Fuel and Petrochemical Manufacturers Association''Trautlein's book provides a novel and compelling approach to change management that focuses on self-knowledge as the means for making effective change ''stick''.Change Intelligenceinvites change leaders to diagnose and understand their change management style, learn about its strengths and blindspots, all on the path towards building change intelligence. The book effectively identifies strategies for building our capacity to tap into the head, heart and hands of different change leadership styles. The book will be highly relevant and useful for any leader or manager trying to make effective change happen.'' --- Jane E. Dutton, Ph.D., Robert L. Kahn, Distinguished University Professor of Business Administration and Psychology, University of Michigan''Technology today is evolving at an incredibly rapid pace, and leaders face daunting challenges implementing change in their organizations. Whether you're a CIO, IT project manager or technology professional on the front lines, you'll find Trautlein'sChange Intelligenceprovides a practical, insightful roadmap to help you effectively engage and equip your teams to navigate towards successful and sustainable transformation.''- Carolyn Leighton, CEO, Chairwoman and Founder, Women in Technology International''Change Intelligenceis well articulated, well-grounded, and well-presented work on change leadership. The framework of change leadership and intelligence based on head, heart and hands, and the different change leadership styles is a fascinating one. It is a major contribution to both theory as well as practice of change and leadership. It would be of use in diverse settings - both organizational as well as individual. The author motivates each of the styles with solid empirical examples, and develops them logically, coherently, and persuasively. The assessment tool that goes with this work will enhance the reach and the demand for this book. I have no hesitation is strongly endorsing this work.''- Vipin Gupta, Ph.D., Professor of Professor and Co-director, Global Management Center, California State University at San Bernardino''Change Intelligencenot only provides a tool for identifying a person's strengths and blind spots for effective change, but also provides a practical 'how to use' guide through case studies. Walking through each scenario of high heart, high head, and high hands articulates very well the watch outs that we all typically encounter and identifies what can be done to avert the stepping on a landmine. Help the hands, engage the brain, inspire the heart; a winning formula for change execution.''- Lyle Loutsch, Senior Director of Reliability and Engineering, Wells Enterprises, Incorporated''Getting change to be accepted and truly implemented remain two of the biggest challenges of management. Trautlein provides a simple and concrete triple H framework (i.e., head, heart and hand) that can help individual managers as well as teams and organizations ensure they are addressing all relevant aspects of change. Not only does she present a useful framework, through her many concrete and real examples she shows how to apply the ideas in real life. The book provides opportunities for all of us, whether we are dominated by the head, heart or hand, to improve our change intelligence.''- Robert Hooijberg, Ph.D., Professor of Organizational Behavior at IMD, Switzerland''Brilliant! Not only is Dr. Trautlein one of the most brilliant consultants I know, but she has the uncanny ability to take a very complex subject and design simple yet practical tools around it that lead to organizational success. A must read for any organization undergoing change!'' --- Linda Liang, Ph.D., President of Organizational Resources and Department Chair of the Doctoral Program in Organizational Leadership, The Chicago School of Professional Psychology