Supply Chain Management: Processes, Partnerships, Performance, 3rd edition
If you are in supply chain management today then complexity is a cancer that you have to fight, and process management is the weapon. This book develops a robust model of supply chain management processes and properly defines them so that they can be managed. It has enabled our organization to understand that supply chain management is too important to be just a function. It is everybody's job. --Tom Blackstock - Vice President, Supply Chain Operations, Coca-Cola North AmericaThe authors have done an excellent job outlining the key supply chain management processes, both at a strategic and operational level. The recognition of cross-functional teams to lead and manage these processes is refreshing. It is the only way to create and maintain an efficient world class supply chain. --Donald R. Klock - Vice President, Global Materials, Logistics and Sourcing, Colgate-Palmolive CompanyWith the integrated view of business described in this supply chain management framework, we found an excellent tool to map where we are and where we should be. We now have a comprehensive language that can be understood by everyone in the firm, as well as by key customers and suppliers. It has helped us shape the way our supply chain works in order to provide the best support for the business. --Salvador Romo-Fragoso - Operations Director, Imaging and Printing Group, Hewlett-Packard