The Retail Revolution: How Wal-Mart Created a Brave New World of Business
Lichtenstein (Walter Reuther) offers a comprehensive if dry discussion of Wal-Mart—the world's largest private sector employer—and its place in the changing global economy. The author covers the company's rise from a group of tiny rural Arkansas stores to an enormous international entity, plagued by equally enormous problems: accusations of widespread sexual and racial discrimination, a history of dodging minimum wage law and unemployment claims, union-busting, destruction of smaller companies, chronic employee theft and bad publicity following the discovery of goods produced by child laborers. Though Lichtenstein speaks with bemused awe of Wal-Mart's omnipresence in commerce and culture, advanced logistics system and evangelical background, the message is that Wal-Mart—whose eerie motto Our long-term strategy is to be where we're not—has gotten too large and unwieldy to support its own weight. While it serves well as a primer on the company many Americans love to hate, the distant tone and ponderous detail will not help this book stand out from the rank and file of Wal-Mart exposés.(Aug.)Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.