Smart Volunteer Management: Smart Volunteer Management:  A Volunteer Coordinator's Handbook for Engaging, Motivating and Developing Volunteers
Patricia Lotich, Founder of Smart Church Management and Thriving Small Business, is an MBA and Certified Manager of Quality and Organizational Excellence through the American Society for Quality (ASQ).  She has ten years of Business Administration and Church Operations experience for a mega-church and has a driving passion to help churches fulfill their call by managing the resources God has given them – people, time and money.