Turning Research into Results: A Guide to Selecting the Right Performance Solutions
Our goal in this book is to draw on "what is known" about performance improvement and training through research and solid evaluation studies. This research is the foundation on which to build a framework for improving your organization's performance and organizational effectiveness. A secondary aim of the book is to describe what is "unknown to be unknown" about ways to enhance people's work performance. Practitioners in today's organizations work daily with problems where the pool of knowledge is incomplete. Therefore, we have attempted to post signs at these performance improvement frontiers and suggest possible alternatives where research is not yet available.