Multi Unit Leadership: The 7 Stages of Building High-Performing Partnerships and Teams
The Multi-Unit Leadership book addresses a topic long overlooked in the foodservice and retail industries: that running one store does not require the same skills necessary to successfully oversee many stores. Most franchisees (and franchisors) fail to master the skills needed to go from hands-on management to indirect influence. Sullivan addresses this challenge head-on, delineating the seven distinct growth stages that successful franchises and Area Directors master to succeed in the role. Readers will get a treasure-trove of creative ways to manage time and priorities, be better Brand Ambassadors, build strong teams, align corporate goals to street-level unit execution and drive the bottom line. If you're a "mansger of managers"--or aspire to be one--this book is your road map. While aimed at the Multi-Unit Manager, it seems that every unit manager would also benefit strongly from the strategies, tactics and leadership techniques detailed in this 304 page book. Sullivan's style is fun and detailed as well. This isn't a intellectual treatise on leadership, it's a practical, specific and thoughtful book chockablock-full of tips, tricks and techniques to be an awesome Multiunit Leader. --Nation's Restaurant News