Customer Service For Dummies
A 'must-have' manual for companies of all sizes -- from the sales proprietor to the largest corporation. --Home Business JournalExcellent...Provides lots of step-by-step tips. --Small Business OpportunitiesWell-written, fun-to-read...An excellent book to make those hard-earned marketing dollars work to your advantage. --Self-Employed America--This text refers to an out of print or unavailable edition of this title.