Mediator Communication Competencies: Problem Solving and Transformative Practices (5th Edition)
NIACR (National Institute for Advanced Conflict Resolution) Newsletter Pennsylvania edition May 2006www.niacr.orgMediator Communication Competencies: Problem Solving and Transformative PracticesWilliam D. Kimsey, Bruce C. McKinney, Dorothy J. Della Noce, Sallye S. TrobaughThis textbook, now in its fifth edition, fills the need for a book that examines the mediation process from beginning to end. Although written so that it can be used in workshops, trainings, and college courses, it also is of value to professional mediators who are seeking an in depth understanding of problem solving and transformative approaches to mediating. In short, this work is a very useful reference for beginners as well as experienced mediators. __________________________________________________________________________________________________________________ Mediation On-LineA Newsletter from ADR Resourceshttp://adrr.com/adr9/073.htmVolume 8, #5 (Year's End 2005)Reviewed by Stephen MarshMediator Communication Competencies:  Problem Solving and Transformative Practices (5th Edition)William D. Kimsey, Bruce C. McKinney, Dorthy J. Della Noce, Sallye S. TrobaughPearson Custom Publishing (Boston Massachusetts, 2005)This is a cleanly laid out textbook.  With 13 chapters it would fit exactly into a sixteen week semester, once time for roleplays, mid-terms/finals and simulations is factored in.Each chapter begins with the bullet points for the skills and knowledge a student should gain from the chapter.  Each chapter ends with not only a summary, but with a collection of relevant references. The text itself leads one from an introduction to the subject matter, through ADR to the transformative model.If you are teaching potential H.R. students, civilians working on government contracts, or anyone involved in the Post Office model, this text will fit your exact needs.  It shows the polish and refinement one would expect from a fifth edition, and has been ruthlessly edited for clarity and usefulness.  Not a page is wasted.Use this book in connection with http://www.mediate.com/articles/cohen7.cfm if you have any interest in federal sector mediation.