Performance Based Evaluation: Tools and Techniques to Measure the Impact of Training
"this book is an outstanding resource..." (IACET (International Assoc. for Continuing Education and Training), November 19, 2002) --Tool & Techniques"Contains practical yet rigorous methods, tools, and advice on all aspects of measurement and evaluation." —Ray Svenson, president, Ray Svenson Consulting, Inc."We know we need to do evaluations, but we struggle with the measurement process. This book solved that problem, I have a waiting list of coworkers wanting a copy." —Skip Douglas, retired training leader, Lucent Technologies"The advice on which techniques are best for certain needs, and the descriptions of how the techniques were applied in real-world business environments are especially useful." —Anne Marie Laures, manager, corporate training and performance, Walgreens"The abundant case examples bring key concepts to life and highlight ways that measurement and evaluation are used to drive and document individual and organizational change." —Tim Scudder, CEO, Personal Strengths Publishing"Performance-Based Evaluation will immediately improve both your planning and the conduct of measurement and evaluation for any worthy training topic or project." —Guy W. Wallace, partner, CADDI Inc. --To Measure the Impact of Training