Salesforce.com For Dummies (For Dummies (Computer/Tech))
Get up to speed on managing sales, marketing, and customer informationProspect with salesforce.com, manage sales teams, and improve sales productivityLet CRM expert Tom Wong show you how to get around salesforce.com so you spend more time with your customers and less time trying to figure out the application. From navigating salesforce.com to performing common operations that relate to your accounts and contacts, this guide will get you going on salesforce.com in no time!Discover how toSet up and customize salesforce.comManage your opportunitiesUpdate your forecastsTrack competitors and partnersDrive demand with campaignsUse dashboards and analytics