From the Top Down: The Executive Role in Volunteer Program Success
An invaluable tool...gave me the insight as to how to work with current staff to accept the challenge of working effectively with new volunteers. --Elliot Shelkrot, President and Director, The Free Library of PhiladelphiaA classic...should be read by both the executive director and coordinator of volunteers. Susan is simply one of the best writers and thinkers in the field. --Celeste Wroblewski, Associate Director for Volunteer Development, YMCA of the USA national office...a comprehensive structured approach to designing and administering volunteer programs... --Foundations News