Everyone's a Coach: Five Business Secrets for High Performance Coaching
Audible Ready: On the football field, when the game plan just isn't  working, that coach and team ready to execute substitute plays inevitably  have the edge. Just as Dan Marino's on-field "audibles" (verbal  commands) can turn crises situations into game-winning touchdowns, the  office quarterback prepared with a variety of options can execute quick,  on-target decisions in the face of unexpected change or challenges.Consistency: The same reactions in similar circumstances may not seem a  lot to ask of a leader - but many bosses let their moods, their  "toughness," or their need to be liked get in the way when it comes to  offering appropriate praise or reprimands. For Shula and Blanchard, the  rule is simple: "You can't let poor performance go unnoticed - even from a  superstar. The same goes for good performance - performance is  all-important; that's what you need to respond to on a consistent basis."Honesty-based: Effective leaders, Shula and Blanchard maintain, are  always straightforward in their dealings with other people. Shula sets  out to win fair and square and makes sure his team does the same: It's  no coincidence that during Shula's seasons with Miami the Dolphins have  been the least penalized team in the NFL. Though penalties in the  corporate sector are less immediate than those in a stadium, studies show  that the decline of ethics and integrity in a business inevitably lead to  the decline of that business. Business leaders who tell it straight, who  are open and honest even about bad news, develop the trust essential for  strong long-term relationships - inside and outside of the company.Featuring vignettes drawn from Shula's training sessions and actual  Dolphin games, and from the corporate offices where Blanchard has  encountered the best - and the worst - of management coaches,Everyone's a  Coachsends leaders well on their way to creating a championship  team.