Offshore Outsourcing: Business Models, ROI and Best Practices
Good practical advice on outsourcing for companies of any size. This book explains the critical elements: people, process, and technology. --Andy Mulholland, Global Chief Technology Officer, CapgeminiOffshore outsourcing is an irreversible trend. This book shows you how you can capitalize on it. --M.R. Rangaswami, Managing Director, Sand Hill GroupOutsourcing is taking hold as a business model. This book presents a concise look at globalization and the impact. --Jack Doering, VP, Strategy and Business Planning, Hewlett-Packard