Training Design and Delivery
Training Design & Delivery is an excellent compendium of useful advice on the development and implementation of training programs. Geri McArdle's book will be of practical benefit not only to training professionals, but also to their clients interested in understanding the training process. --Israel Scheffler, Codirector, Philosophy of Education Research Center, Harvard UniversityGeri McArdle's emphasis on business justification and return on investment for training programs is a critical message for any organization considering creating new programs. --Gary Bonvillian, Associate Dean and Director, Cetner for Leadership and Innovation, College of Business, Florida Gulf Coast UniversityThis practical, how-to-book helps you quickly determine business justification for your training and links it to key organizational objectives from the start. The sample lesson plans, checklists training agreements, and questionnaires make this book a requirement for anyone designing or delivering training. --Anita Brady, President, Communication Training Consultants