Power Listening: Mastering the Most Critical Business Skill of All
Bernard T. Ferrariis the chairman and founder of Ferrari  Consultancy and a twenty-year veteran of McKinsey & Co. as a leader of  its North American Corporate Finance and Strategy Practice and the  firm's Health Care Practice. Prior to his career with McKinsey, he was  a surgeon and chief operating officer of the Ochsner Clinic in New  Orleans.