Say Anything to Anyone, Anywhere: 5 Keys To Successful Cross-Cultural Communication
Differences are the spice of life! But cultural differences can also be the source of embarrassing gaffes and miscommunication for business and social travelers alike. No one wants to make a cross-cultural blunder—especially one that could have consequences for crucial partnerships or even your entire organization. But when you seek to understand the origins of these cultural distinctions and develop strategies to cope with them, you'll find that you can navigate any culture—whether virtually or in person—with ease.Say Anything to Anyone, Anywhereoffers five simple guidelines to successful selling, negotiating, and managing multiculturally. It teaches how to be proactive, not reactive, in your cross-cultural communications and how to use simple rapport tools to build trust with cultures you work with or travel to. Discover interpersonal communication skills and virtual strategies that build strong relationships.Say Anything to Anyone, Anywhereshares quick, accessible examples and clear guidelines about how to bridge cultural gaps, including strategies to:Create proactive cross-cultural communication and avoid reactive communicationManage preexisting cultural perceptionsUnderstand cultural sensitivities and avoid conflictBuild rapport in person, on the phone, and by e-mailUnderstand how words, tonality, and body language vary with every cultureIncrease self-awareness and adapt your styleYou'll also find a helpful collection of common business jargon that crosses cultures, cultural do's and taboos, and an entertaining collection of cultural bloopers from those who have stumbled before you. This step-by-step guide to cross-cultural business will help you build strong relationships, manage successfully—and learn to enjoy and appreciate the cultural nuances that help to define all of us.