Training Workshop Essentials: Designing, Developing, and Delivering Learning Events that Get Results
Robert W. Lucas is the president of Creative Presentation Resources, a creative training and products company and the founding managing partner for Global Performance Strategies, LLC,an organization specializing in performance-based training and consulting services. He is the author of Creative Learning: Activities and Games That REALLY Engage People, The Creative Training Idea Book, The BIG Book of Flip Charts, and Customer Service Skills for Success.