The Leader's Dilemma: How to Build an Empowered and Adaptive Organization Without Losing Control
Drawing on their work within the ‘Beyond Budgeting' movement over the past twelve years including many interviews and case studies Jeremy Hope, Peter Bunce and Franz Röösli set out in this book an executive guide to building a more empowered and adaptive organization based on 12 management principles:Principle #1 - Values: Bind people to a common cause, not a central planPrinciple #2 - Governance: Govern through shared values and sound judgment, not detailed rules and regulationsPrinciple #3 - Transparency: Make information open and transparent, don't restrict and control itPrinciple #4 - Teams: Organize around a network of accountable teams, not centralized functionsPrinciple #5 - Trust: Trust teams to regulate and improve their performance; don't micro-manage themPrinciple #6 - Accountability: Base accountability on holistic criteria and peer reviews, not on hierarchical relationshipsPrinciple #7 - Goals: Set ambitious medium-term goals, not short-term negotiated targetsPrinciple #8 - Rewards: Base rewards on relative performance, not fixed targetsPrinciple #9 - Planning: Make planning a continuous and inclusive process, not a top-down annual eventPrinciple #10 - Coordination: Coordinate interactions dynamically, not through annual budgetsPrinciple #11- Resources: Make resources available just-in-time, not just-in-casePrinciple #12 - Controls: Base controls on fast, frequent feedback, not on budget variancesThese principles will enable and encourage a cultural climate change that will enable your organization to attract and keep the best people as well as drive continuous adaptation, innovation and growth. They define the new management model for the twenty-first century organization.