The Secrets of Facilitation: The SMART Guide to Getting Results with Groups
I am very exciting about this second edition! Jossey-Bass has encouraged the book to be expanded to include so much more. So what's new in the 2nd Edition?  A lot!  While I have kept the features many have said they liked in the first edition, in the new book you will find:·Four new chapters covering:oVirtual meetingsoFacilitating large groups and conferencesoFacilitating cross-cultural groupsoBuilding an in-house network of facilitators·Ten engagement strategies that we teach to advanced facilitatorsoBrief encountersoDump and clumpoElevator speechoForced analogyoFuture letteroLast person standingoMore of / Less ofoStart / Stop / ContinueoTalking StickoThe Whip        ·Eleven new secrets covering the following topics:oDefining the session product: the three HsoManaging a sponsor's presenceoExciting people in the openingoGaining consensus on wordingo  Preparing for a virtual meetingoEngaging people virtuallyoFacilitating large groupsoFacilitating conferencesoManaging time with speakersoFacilitating cross-cultural groupsoEstablishing an internal facilitator cadre·Sixteen additional case studies, including:oThe facilitator's role in civic leadership groupsoThe starting question to engage the VP's number twooPreparing for vision councilsoThe power of the pen, ELMO and parking boardsoThe low-key facilitatoroThe virtual strategy monitoring sessionoFacilitating a conference on spiritualityoFacilitating the strategic plan for a Caribbean governmentoThe facilitator development program at Saudi AramcooThe pull strategy at Hydro One·Expanded information on handling dysfunctions, including how to prevent the dysfunction, what to do in the moment when you are facing the dysfunction, and what to do after the moment·An expanded list of dysfunctions which adds the following five:oCell Phone JunkieoTopic JumperoInterrupteroLow Energy GroupoTime Pressured Group·New material on numerous topics including:oApplying the secrets to running a simple meetingoApplying the secrets to the first meeting of a task forceoShould the sponsor be in the room?oWhen should you arrive for a meeting?o The informed majority decision making processoEnergy and authenticityoCrossing the river: my favorite team building activityoDefining what can be communicated following the sessionoInterrupting the effects of institutional power through facilitationoFacilitator neutrality: fact or fiction?oFacilitator certification·A new feature in every chapter answering, "Why do this?"to highlight why a particular approach or strategy is so critically important.·Recommended exercises at the end of each chapterto suggest ways to practice one or more key concepts covered in the chapterMy hope is that you find this new edition a worthy addition to your facilitation resource library!