Hospitality from the Heart: Engage Your Employees, Deliver Extraordinary Service, and Create Loyal Guests
Brandon W. Johnson, a.k.a. ''Positive Energy Guy,'' was named an Emerging Leader byTwin Cities Business Magazineand has developed tens of thousands of leaders through his leadership trainings, workshops, and keynote speeches, and has more than twenty years of experience in operations and leadership in the hospitality industry, non-profits, training organizations, and higher education. Learn more at HospitalityFromTheHeart.com or brandonwjohnson.comKatherine Foley Rodenis a respected leader in the hospitality industry and specializes in organizational development, human resource management, and training. She has coached and trained thousands of employees at resorts and businesses throughout the United States, Puerto Rico and Canada. Learn more at HospitalityFromTheHeart.com or katherineroden.com