Communication in Small Groups: Theory, Process, Skills
Preface. 1. Defining Small Group Communication. 2. Learning Core Group Communication Theories, Processes, and Skills. 3. Structuring Problem-Solving Groups. 4. Preparing for Group Problem-Solving. 5. Managing Diversity and Relational Trust. 6. Leading Small Groups. 7. Effective Role Performance in Small Groups. 8. Managing Group Conflict. 9. Facilitating Work Groups in Organizations. 10. Collaborating in Virtual Teams.