Business Etiquette, Third Edition: 101 Ways to Conduct Business with Charm and Savvy
"Assists individuals in enhancing their understanding of the 'perception impact.'"--William H. Bagley, Regional Director of Human Resources, Deloitte & Touche"Powerful and thought-provoking."--John Daw, Vice President of Field Sales, Marriott Lodging"Anyone who wants to make a great impression on co-workers or customers can benefit from the tips provided in this book."--Sheila Casserly, President, Celebrity Focus