The Design of Sites: Patterns for Creating Winning Web Sites (2nd Edition)
Douglas K. van Duyne,entrepreneur and software designer, is cofounder and a principal of Naviscent, a Web research and design firm. He has been an innovator in customer-centered design, online shopping, e-commerce, and multimedia development for numerous Global 2000 companies.James A. Landayis a professor of computer science at the University of Washington. Previously, he served as the director of Intel Research Seattle, which focuses on the emerging world of ubiquitous computing, and as an associate professor for computer science at the University of California, Berkeley.Jason I. Hongis a computer science professor in the Human-Computer Interaction Institute at Carnegie Mellon University.