Shaping Web Usability: Interaction Design in Context
There is no shortage of material on web site usability (see  Computer Media, LJ 3/1/02). Hot Text shines in its comprehensive  coverage of online writing. One will find information on XML and  writing for database-driven sites; creating FAQs, blogs and  newsletters, and online r sum s; and becoming a web writer or  editor. Although it does not break any new ground, Back to the  User is a solid summary of current thought on the  "user-centered" approach, covering both writing and design. It  largely focuses on business sites, with additional information  on e-commerce and branding. Both titles are appropriate for  public libraries. Shaping Web Usability, while more academic,  also addresses specific issues such as designing for older  adults and handheld devices. Recommended for larger public and  academic institutions.Copyright 2002 Reed Business Information, Inc.