Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification
David M. Levineis Professor Emeritus of Statistics and Computer Information Systems at Bernard M. Baruch College (City University of New York). He received B.B.A. and M.B.A. degrees in Statistics from City College of New York and a Ph.D. degree from New York University in Industrial Engineering and Operations Research. He is nationally recognized as a leading innovator in business statistics education and is the co-author of such best-selling statistics textbooks asStatistics for Managers using Microsoft Excel, Basic Business Statistics: Concepts and Applications, Business Statistics: A First Course, andApplied Statistics for Engineers and Scientists using Microsoft Excel and Minitab, He has published articles in various journals includingPsychometrika,The American Statistician,Communications in Statistics,Multivariate Behavioral Research,Journal of Systems Management,Quality Progress, andThe American Anthropologist.Dr. Howard S. Gitlowis Executive Director of the University of Miami Institute for the Study of Quality in Manufacturing and Service and a Professor of Management Science, University of Miami, Coral Gables, Florida. He was a Visiting Professor at the Science University of Tokyo in 1990 where he studied Quality Management with Dr. Noriaki Kano. He received his Ph.D. in Statistics (1974), M.B.A. (1972), and B.S. in Statistics (1969) from New York University. His areas of specialization are Six Sigma Management, Dr. Deming's theory of management, Japanese Total Quality Control, and statistical quality control.Dr. Gitlow is a Six Sigma Master Black Belt, a senior member of the American Society for Quality Control and a member of the American Statistical Association. He has consulted on quality, productivity, and related matters with many organizations, including several Fortune 500 companies.Dr. Gitlow has co-authored several books. These include:Quality Management: Tools and Methods for Improvement, Richard D. Irwin Publishers (2005), third edition;Quality Management Systems, CRC Press (2000),Total Quality Management in Action, Prentice-Hall, (1994);The Deming Guide to Quality and Competitive Position, Prentice-Hall, (1987), fifteenth printing;Planning for Quality, Productivity, andCompetitive Position, Dow Jones-Irwin Publishers (1990); andStat City: Understanding Statistics Through Realistic Applications, Richard D. Irwin Publishers (1987), second edition. He has published over 45 academic articles in the areas of quality, statistics, management, and marketing.While at the University of Miami, Dr. Gitlow has received awards for Outstanding Teaching, Outstanding Writing, and Outstanding Published Research Articles.