Business Communication: Process and Product (with meguffey.com Printed Access Card), 7th Edition
"Chapter 7 is a superb addition to Dr. Guffey's text. I have never been disappointed in Dr. Guffey's textbooks or materials in the past, and she certainly has done an outstanding job of addressing electronic communication technologies in this chapter."  - Virginia Hemby, Middle Tennessee State University"Guffey does an excellent job updating the area of business communication. It is by far the most current approach to communication that I have seen to date. One of the greatest strengths Guffey brings to the marketplace is the currency of information as well as the activities."   - Julie Indvik, California State University - Chico