Nursing Leadership and Management: A Practical Guide
PART I: INTRODUCTION TO NURSING LEADERSHIP 1. What is Leadership? 2. What is Management? 3. Leadership vs. Management 4. A Positive Definition of Power 5. Accountability in Nursing Leadership PART II: PRIMARY SKILLS FOR THE NURSING LEADER 6. What is Communication? 7. Communication Skills 8. Decision-Making and Time Management Skills 9. Change Management Skills 10. Conflict Resolution Skills 11. Team Building Skills PART III: PUTTING THE PRIMARY SKILLS TO WORK: STRATEGIC ORGANIZATIONAL ROLES FOR THE NURSING LEADER 12. Managing First-Line Patient Care 13. Strategic Thinking to Improve Patient Care Outcomes 14. Managing Patient Care and Outcomes Through Improving Organization Quality 15. Managing and Supporting Excellence in Staff Performance 16. Nurses as Professional Leaders Inside and Outside the Health Care Organization PART IV: THE HEALTH CARE ENVIRONMENT AND ITS IMPACT ON NURSING LEADERSHIP 17. The Current Healthcare Climate...and Into the Future 18. Nursing Leaders Influencing Politics and Acting as Patient Advocates 19. Nursing Leadership and Collective Bargaining 20. Delegation 21. Current and Future Opportunities for Nurse Leaders PART V: LEGAL AND ETHICAL ASPECTS OF NURSING LEADERSHIP 22. Legal Aspects of Nursing Leadership 23. Ethical Issues in Nursing Leadership PART VI: PUTTING IT ALL TOGETHER AND BECOMING A NURSING LEADER 24. Top Ten Ways to Become a Nursing Leader