A Practical Guide to Usability Testing
A terrific update to a terrific book. This thoughtful and thorough work will push readers along quickly to successful and effective usability studies."  --Ben Shneiderman, University of MarylandThis book has much advice to give...raising a host of issues about digital products  that we need to address from our own experience and from our own values.  --Digital Creativity,  Vol.10, No.2