Kaizen Desk Reference Standard
"This book is one impressive source for learning and applying the concepts of Kaizen to any business model." --James S. Byron, Manager, Learning and Organizational Development, PGM Groton, Pfizer Inc.,  April 2003"This is the most comprehensive treatment of Kaizen that I have ever seen." --Chris Bujak, Global Manager, Continuous Improvement, Air Products and Chemicals, Inc.,  April 2003