Leverage: How to Create Your Own "Tipping Points" in Business and in Life
Darby Checketts is the president of Cornerstone Professional Development of Mesa, Arizona, which he founded in 1985.  He is known as the proponent of "Customer Astonishment" and for his ability to help his clients discover greater leverage. His work has influenced hundreds of organizations and millions of individuals around the globe. His corporate career includes management positions at Ford Motor Company and Digital Equipment Corporation. He is the author of six books. Leverage is the accumulated wisdom from a life fully lived and from 20 years of interacting with organizations and individuals who are determined to lift their worlds and make a difference.