Resilient Health Care (Ashgate Studies in Resilience Engineering)
This book turns patient safety on its head, and in the process shines the spotlight on the need for intelligence, flexibility, adaptability, and responsiveness of front line staff as the key to safer care. Instead of the current (what the authors dub Safety I ) paradigm, the authors, including many of the leading thinkers in patient safety research, develop a new Safety II approach designed for today s dynamic and complex health systems. --Gordon Schiff MD, Associate Director, Center for Patient Safety Research and Practice, Brigham and Women's Hospital and Associate Professor of Medicine Harvard Medical School, USAInspiring! Resilient Health Care evokes a sort of enlightenment about how the healthcare industry might be positively transformed as we take a more proactive approach to patient safety. This rich compilation of safety experts wisdom regarding the application of resilience engineering principles in healthcare practice is the perfect spring board for developing tools to improve patient safety and the patient experience. Healthcare leaders everywhere need to hear the message this book conveys! --Sheila Bosch, Director of Research, Gresham, Smith and PartnersThe book Resilient Health Care is important for everyone who is looking for a new perspective on how to improve care for patients in complex organisations. For years, we have focused on evidence based guidelines, quality management and accreditation with extensive procedures and regulations to reduce incidents. Now it is time to balance back, look for things going right instead of wrong, and enforce knowledge and teamwork at the work floor. --Cordula Wagner, VU Amsterdam, The Netherlands