Managing by Values
Perceptive business leaders are starting to understand that their enterprises will fully succeed only when all of their myriad stakeholders--owners, employees, customers and neighboring communities--also succeed. In the slim, but very thought-provokingManaging By Values, Ken "The One Minute Manager" Blanchard and behavioral researcher Michael O'Connor lay out a realistic step-by-step plan for determining any company's core beliefs, and then putting them into practice throughout the organization in order to achieve real across-the-board satisfaction.