Handbook of Communication Audits for Organisations
Not all handbooks live up to their name, but this is one that does. ... I would recommend the Hargie and Tourish book to anyone interested in audits and assessments of communication practices. The variety of methods covered, the helpful examples provided, and the detailed instruments included are all useful additions to our library on studying organizational communication.-Beverly Davenport Sypher, Virginia Tech University, USA, in Management Communication QuarterlyIt is the sort of book that you want to find when you are in the first state of uncertainty about a particular task ahead. If you are interested in auditing and improving organisational communication it provides ideas and practical help in an abundant but well-organised fashion.-Steve Dewar, King's Fund Fellow, on the website of the Health Services Journal