The Manager's Coaching Handbook (A Walk the Walk Handbook)
David Cottrell, President and CEO of CornerStone Leadership, is an internationally known leadership consultant, seminar leader and speaker. He is the author of seven business books including best sellers Listen Up, Leader! and Listen Up, Customer Service!Mark C. Layton is Chairman, President, and CEO of PFSweb, (Nasdaq:PFSW), a leading internet logistics provider headquartered in Plano, Texas.He is the author of .coms or .bombs...Strategies for profit in e-Business and is the co-author of Listen Up, Customer Service! and 175 Ways to Get More Done in Less Time.--This text refers to an out of print or unavailable edition of this title.