Built to Learn: The Inside Story of How Rockwell Collins Became a True Learning Organization
T+D: "…an accessible and practical account of the experience in dealing with KM [knowledge management] issues….I would recommend Built to Learn to any trainer who’s developing new learning strategies, especially involving e-learning technology. The book portrays an encouraging example of the kind of change journey that’s possible, and it gives clear and practical steps for getting there. The authors have done a good job of sharing what they’ve learned to help the rest of us along the way."