The New Manager's Starter Kit: Essential Tools for Doing the Job Right
With 40 years of management experience, Crittendon is betting that his nine lessons--including how to approach one's goals, one's boss and one's staff as well as conflicts, changes, etc.--which have been covered by dozens of other books, will be new to first-time managers, and he may very well be right. Readers will appreciate hearing this basic advice (e.g., don't ask yes-or-no questions when interviewing someone) from an old hand rather than having to learn it the hard way. Illus.Copyright 2001 Cahners Business Information, Inc.