Stronger in the Broken Places: Nine Lessons for Turning Crisis into Triumph
Witt's first book, co-written with author Morgan (The Distance to the Moon), addresses business leaders struggling with the ever-present possibility of disaster. Witt, who served as director of the Federal Emergency Management Agency from 1993 until 2001, here shares dozens of anecdotes about crisis management. The examples are not all business-related (e.g., one details the burning of a California family's home), but all are designed to teach leaders how to respond to emergencies. Witt divides the book into four sections: crisis preparation, prevention, response and recovery. Each section includes real-life events, such as the Oklahoma City bombing and a Missouri flood, and concludes with some important points for leaders ("measure the gap and make the leap," "map out the ripple effects" and "aim high-but never take your eye off your foundation"). The book has a storytelling feel to it-Witt frequently speaks in the first person-which should appeal to patient managers who want plenty of yarns with their business advice.Copyright 2002 Reed Business Information, Inc.