A Strategic Guide to Technical Communication, second edition
"A Strategic Guide to Technical Communication provides clear and focused instruction on important elements of technical writing, including genre, structure, purpose, usability, visuals, and technical prose. My students found the explanations and guidance offered consistently accessible and useful. I appreciated the well-grounded theoretical approach, as well as the pedagogical support. The second edition strengthens an already valuable textbook by bringing genres to the fore, treating ethics more distinctly, and focusing on issues specific to technical prose, particularly clarity and plain language. The use-value of this textbook is outstanding!" (Patricia Lynne, Framingham State University)"A Strategic Guide to Technical Communication covers all the important concepts in an undergraduate Technical Writing class. It has chapters on necessary forms and formats and also pays a good deal of attention to the nuances of persuasive writing and what constitutes clear technical prose. The book is easy to follow, clear, and precise. I highly recommend it." (Andrea Clark Mason, Washington State University)"A Strategic Guide to Technical Communication covers clearly and well the main genres of technical writing—further, it includes in-depth, thought-provoking, up-to-date sections on topics such as navigating ethical issues; setting up, conducting, and reporting usability studies; and writing online documents. This book would work equally well for a technical communication course and for courses in business or professional writing: its rhetorical perspective and wide-ranging coverage go well beyond the features common to bestselling technical writing texts." (Kelly Belanger, Virginia Polytechnic Institute and State University)