Developing and Measuring Training the Six Sigma Way: A Business Approach to Training and Development
"Finally! Something other than Kirkpatrick’s Four Level Model! Executives don’t care about ISD or Kirkpatrick Evaluation. But they do know and care about the power of Six Sigma, and Kaliym masterfully demonstrates how Six Sigma can be used in the designandevaluation of any training program– which leads to the results that the C-level actually care about!"—Kevin Kruse, publisher, e-LearningGuru.com"This landmark book describes a proven process for solving the single, biggest problem training managers have—making sure their programs are fully aligned with the business. The Six Sigma process described by Kaliym Islam is an indispensable tool for program managers, training managers, directors, and CLOs."—Josh Bersin, CEO, Bersin & Associates"Training departments are at risk if they don't contribute to the bottom line.Developing and Measuring Training the Six Sigma Wayshows how training can add value through business acumen, innovation, and leadership—and brings instant credibility to training departments by applying Six Sigma methodology to decrease customer disappointment and increase customer success!"—Jaison Williams, director of organizational development, Cendant Corporation"Anyone in a leadership position endeavoring to create value through their human assets should study this book. Kaliym Islam has developed for organizational leaders a practical, insightful, demystifying guide into the why, what, who, and – most importantly – HOW to utilize Six Sigma for value creation. If you’re looking for a practical map to guide you in maximizing training and change initiatives, this is it!"—George F. Johnson, MBPA, CCP, vice president, Human Resources Safe Horizon, Inc."As a speaker, Kaliym Islam has convinced thousands of learning professionals that they need a businesslike approach to the design of training. Finally, here’s the book on how to do it. Whether you are a producer, manager, or buyer of training, you need to read this book!"—Bill Bruck, Ph.D., founder, Q2Learning, LLC"Kaliym Islam has written the first book that shows how training professionals and businesspeople can work together to create real business results. Having worked with Fortune 50 companies on learning programs and strategies, I feel Kaliym’s approach is a real breakthrough!"—Haig Armaghanian, founder and managing partner, Haig Barrett, Inc."Like other software project managers, I understand the importance of a disciplined design approach that insures that the end-product meetsbothcustomer and business specifications. Six Sigma is clearly one approach. Kaliym’s DMADDI™ methodology gives training professionals an approach that will garner the respect of their business counterparts."—Steven Curtis, director, Corporate Systems Market Operations Support Systems, New York Stock Exchange"Developing and Measuring Training the Six Sigma Waywill make a tremendous positive impact in our industry due to his unique approach to incorporating Six Sigma principles into training and development. Every professional involved in training, whether a designer, developer, manager or stakeholder, will benefit in that Mr. Islam is sharing valuable steps needed to ensure successfully implemented training solutions every time."—Barbara Sealund, founder, Sealund & Associates Corporation"“Kaliym Islam hands the keys to the corporate boardroom to training professionals by showing them how to apply Six Sigma processes to learning and solve real business problems - the kind of problems that corporate executives address everyday. If you do what he advocates, the doors will open!"—James Hanlin, Ph.D., chief operating officer, TrainingOutsourcing.com"The right message—The right time—The right voice. Kaliym Islam achieves this in all three respects. Rarely does a book come along that provides new insight to a topic in a manner that can be used in varied organizational settings. Successful leaders of non-profit organizations must be visionary strategic thinkers much like their for profit counterparts.Critical to the success of any organization is the need to invest inhuman capital through training and learning. Kaliym Islam’s book belongs on the desk of anyone who wants to achieve organizational success!"—Cedric Ashley, Esq., Big Brothers Big Sisters of Metro Newark, Inc.