Knowledge Management Basics (ASTD Training Basics Series)
Knowledge Management Basics delivers as advertised. It provides extremely practical guidance that will help learning professionals demonstrate the value of managing organizational knowledge and be a key strategic partner in any knowledge management effort. The author s insight, example templates, and shared best practices are an invaluable resource. --Matt Saurage; President & CEO; Community Coffee Company, LLCThis book offers a clear and concise methodology for creating and maintaining a knowledge management system that keeps the role of learning and organization development professional always in mind. It overcomes the grasp of tribal knowledge in organizations and enables the user to effectively capture data that helps the organization perform more efficiently and profitably. The easy-to-use format prompts the user to consider a wide range of possibilities in the creation and maintenance of a knowledge management system. If you are just starting to develop a knowledge management system, Knowledge Management Basics is a good starting tool and if you have a system in place, use this book as an assessment tool to fill in the gaps. --Will Acosta; Learning and Organizational Development Consultant; Kaiser Permanente