Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company
It's rare that someone like Bill Marriott comes along--his singular leadership has shaped the culture and the astounding success of a company of 300,000 people. Without Reservations reveals the enduring secrets of his incomparable leadership--a must read for anyone aspiring to build an enterprise, to lead or to succeed. --W. Mitt Romney, Former Massachusetts Governor and Bain Financial FounderBill Marriott is one of the best entrepreneurial minds in the business. He knows what it takes to build brands, relationships and a winning corporate culture. Without Reservations is a compelling story of how best-in-class service, integrity, loyalty and leadership turned a small, family business into one of the world s most respected companies. --Ken Chenault, CEO and Chairman, American ExpressAs our world grows more interdependent with each passing day, the most profitable companies will be those that find ways to benefit society as a whole within the framework of their business models. Bill Marriott knew this long before the dawn of the 21st century, and his results speak for themselves he has built an enormously successful global corporation on the idea that businesses should be responsible members of their communities, and that all people deserve respect and the opportunity to thrive. --Former President Bill Clinton--This text refers to thePaperbackedition.