Bureaucracy and Democracy: Accountability and Performance, 2nd Edition
William T. Gormley, Jr.is professor of government and public policy at Georgetown University. He is the author of several books, includingOrganizational Report Cards, with David Weimer (1999) andEverybody's Children: Child Care as a Public Problem(1995).Steven J. Ballais associate professor of political science and international affairs and associate director of the Ph.D. program in public policy at George Washington University. His research has appeared in numerous publications, includingAmerican Political Science ReviewandAmerican Journal of Political Science.