Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality
Amazon Best Books of the Month, November 2012:Always tip. If you can’t tip, be nice. And if you can’t manage either, you might be better off unwrapping a new toothbrush every day. That’s just one lesson to be learned from Jacob Tomsky’s gonzo account of his years as a front-desk clerk at hotels in New Orleans and New York. From the glad-handing doormen to the unsung workers in the “back of the house,” Tomsky exposes the machinery and machinations that make luxury hotels run (if not always smoothly), advising his potential guests about whose palms to grease (and how much) in order to get that coveted park-view upgrade. Informative and mildly salacious,Heads in Bedsis an entertaining peek inside the places people go to get away, and the stunts they pull when they get there. --Jon Foro