The Mediation Process: Practical Strategies for Resolving Conflict
The classic mediation text, updatedFor almost 30 years, conflict resolution practitioners, faculty, and students have depended onThe Mediation Processas the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this text is perfect for new and experienced conflict managers working in any area of dispute resolution - family, community, employment, business, environmental, public policy, multicultural, or international. This is the expert’s guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field. It includes new resources that will promote excellence in mediation and help disputants reach durable agreements and enhance their working relationships.Expanded information on the latest approaches for providing mediation assistanceComprehensive guidelines for selecting the right strategy for both common and unique problemsUpdated, contemporary case studies of all types of disputesMore on the growing field and practice of intercultural and international mediationPraise forThe Mediation Process“A classic in the field. Clear, practical, sensible advice invaluable to novices and professionals alike. I recommend it highly!”—William Ury, coauthor,Getting to Yesand author, TheThird Side“Recently updated,The Mediation Processcontinues to be the best book ever written about mediation.”—Margaret L. Shaw, mediator at JAMS; adjunct law professor, NYU Law School“The latest version of Moore’s classic book includes a much more in-depth look at the evolution and cultural understanding of mediation. This should be on the bookshelf of every trainer, teacher, and practitioner in the field of mediation.”—John-Paul Lederach, professor of international peacebuilding, Joan B. Kroc Institute of International Peace Studies, University of Notre Dame“Chris Moore illustrates all theoretical frameworks with examples from his own masterful, diverse, and international mediation practice. This is the essential book for mediation teachers, students, and practitioners.”—Carrie Menkel-Meadow, professor of law and director, Georgetown-Hewlett Program in Conflict Resolution and Problem Solving, Georgetown University Law Center