The Handbook of Conversation Analysis
“This magnificent volume is essential reading for specialists and interested non-specialists alike. Above all, it will provide a brilliant teaching resource. With this Handbook, CA has come of age.”  (The Sociological Review, 21 October 2013)“However, these minor criticisms aside, the book is a must-have resource for  learning, teaching and conducting research in CA, and as such essential  reading for both students and academics.”  (LINGUIST List, 15 July 2013)