Real Process Improvement Using the CMMI
Michael West does a great service for many potential CMM or CMMI adopters by explaining the differences between pro forma and in-depth organizational process improvement. He shows the difference between attacking symptoms and addressing root causes. He debunks various myths about CMMs and provides case studies from experience showing that the myths are dangerous to believe…If you're contemplating any sort of process improvement effort, this book can help you a great deal in defining and getting the results you'd like to achieve.--Dr. Barry BoehmDirector, USC Center for Software Engineering