18 Rules of Community Engagement: A Guide for Building Relationships and Connecting With Customers Online
Angela Connoris the Managing Editor of User-Generated Content at WRAL.com and has help grow the firm's community to more than 11,000 members in 18 months. She is a multimedia journalist who has worked in broadcast, print and online news at television stations and newspapers."Angela's book is just as important for personal brands as it is for companies. In this new world of work, everybody must understand how to facilitate and grow a community, in order to achieve maximum success. Angela's book will guide you to community manager nirvana!"Dan Schawbel, Author or 'Me 2.0'"Angela begins the pioneering task of setting the rules for online communities in this must-read book. Her sass, wit and sheer knowledge of this unknown frontier are great guides for anyone wanting to enter the online community space."Maren Hogan, Principal, Red Branch Media"Angela lays out some great points on community engagement with real life examples that give readers the how-to when implementing these strategies within their own business. Not to mention, it's all written in a simple to read manner."Sonny Gill, Social Media Strategist, SonnyGill.com"...how do we move from the old model of circulating the news to the new model of managing these social groups? Angela Connor provides a clear and concise map to follow, whether working from the corner office or a corner of a coffee shop."Ron Sylvester, Interactive News Reporter, The Wichita Eagle/Kansas.com