The Microsoft Certified Application Specialist Study Guide
Joan Preppernau is the author or coauthor of more than a dozen books about Windows® and Microsoft Office, including the popular Microsoft Windows XP Step by Step and 2007 Microsoft Office System Step by Step. Having learned about computers literally at her father's knee, Joan's wide-ranging experiences in various facets of the computer industry contribute to her enthusiasm for producing interesting, useful, and understandable training materials. Joan is the President of Online Training Solutions, Inc. (OTSI) and an avid telecommuter. The power of the Internet and an obsession with technology have made it possible for Joan to live and work in New Zealand, Sweden, Denmark, and various locations in the US during the past 15 years. Having finally discovered the delights of a daily dose of sunshine, Joan has recently settled in San Diego with her husband, Barry, and their daughter, Trinity.