Consumer Behavior
Part I: CONSUMER FOCUSED STRATEGY. 1. The Study of Consumer Behavior. 2. Consumer Segmentation and Positioning. Part II: HOW CONSUMERS MAKE DECISIONS. 3. Overview of Consumer Decision Making. 4. Consumer Evaluation and Choice. 5. Risk and Consumer Decision Making. Part III: HOW CONSUMERS PROCESS INFORMATION. 6. Consumer Perception and Attention. 7. Persuasion: Attitudes and Judgment. 8. Affect and Motivation. 9. The Role of Learning and Memory. 10. Automatic Information Processing. 11. The Role of Personality and Self-Concept. Part IV: THE INFLUENCE OF THE SOCIAL ENVIRONMENT AND CONTEMPORARY STRATEGIES FOR MARKETERS. 12. The Role of Values and Culture. 13. Persuasion Through Social Influence. 14. Contemporary Marketing Strategies. 15. Consumer Behavior Online. 16. Consumer Behavior and Branding Strategy. Part V: MANAGERIAL DECISION MAKING. 17. Biases in Managerial Decision Making. 18. Strategies for Improving Managerial Decision Making.