Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests (Wiley Technical Communications Library)
Presents a step-by-step approach to usability testing in today's fast-paced industrial production environment, where reducing time to market has become a prerequisite for survival. Contains chapter coverage for each of the six stages including numerous examples and case studies. Provides information on the politics and human elements of testing within an organization. Features plenty of inside tips and tricks to help ease the testing process.