My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style
“Jerry Newman offers entertaining anecdotes and wonderful descriptions of the personalities working at every station of responsibility….Unusual for a business book offering management advice,My Secret Life on the McJobis written from the perspective of a crew member on the receiving end of the boss’s expectations rather than from that of a manager who faces the challenges of building a team, running a business and earning a return on investment….It offers many lessons that would be helpful to managers in almost every segment of business—or even government.”—Andrew H. Card Jr., President Bush’s chief of staff from January 2001 to April 2006;The Wall Street Journal, January 17, 2007 (The Wall Street Journal)