Conflict Diagnosis and Alternative Dispute Resolution
"This is not just a lawyer's text. The book is great for students who want to learn the different angles and skills needed for effective conflict resolution." — Otis Grant,Indiana University"[The chapter on arbitration] discusses the varieties of arbitration along with comparisons to other methods of dispute resolution already discussed, allowing the student to move from known material to unknown material in a logical manner." — Linda Cabral Marrero,Mercy College"Students will enjoy the author's writing style." — David J. White,SMSU-West Plains