Apollo Root Cause Analysis: A New Way of Thinking
I enjoyed reading your book. I was impressed with the simplicty of the methodolgy.  --Bill Readdy, NASA AstronautOverall, the book is one of the best practical essays on the subject (of problem solving) I have seen.  --Jack Knight; NASA Mgr.This has had a significant impact on our approach to problem solving here at Dow Chemical.  --Ted Bennett, Dow Chem.