Operations Management: Creating Value Along the Supply Chain
A blueprint for successful operations managementToday's managers need more than a clear understanding of what it takes to supervise operations through quantitative techniques, technology, and processes; they need to learn how to effectively coordinate those operations across a global supply chain.The 7th Edition ofOperations Management: Creating Value Along the Supply Chaincontinues to provide a solid foundation for both qualitative and quantitative operations processes; teaching students how to analyze operational processes designed to ensure quality, create value, and optimize output in order to make organizations more successful. The authors successfully make complex topics easy to understand; with frequent real-world examples, virtual online tours of service and production facilities, and easy to understand example problems. Now withWileyPLUSfor OM, an innovative, research-based, online environment for effective teaching and learning, students will be able to practice their quantitative skills while in the context of the course's learning objectives.Highlights of the 7th Edition include:Continued emphasis on supply chain managementNew focus on sustainable practicesProduction of chocolate used as a vehicle to illustrate operations management topicsNew OM Video Series, featuring award-winning interviews and footage