The Complete Guide to Training Delivery: A Competency-Based Approach
"...everything (trainers) need to know about the delivery of classroom training.... the book is extremely thorough and organized...." --Training"I highly recommend this book. The book is very thorough in its coverage, easy to read, and easy to implement."  --Performance Improvement Quarterly, James D.Russell, Purdue UniversityEach chapter provides a comprehensive discussion of a delivery competency, along with strategies and guidelines for applying it successfuly.  --Performance Improvement Quarterly Volume 14, Number 3/ 2001This book would be a great textbook for teaching competencies in training delivery or as a self-directed learning tool.  --Shirley Copeland, Ed.D., Learning Resource Group, LLC