Control through Communication: The Rise of System in American Management (Studies in Industry and Society)
[This book's] timeliness is remarkable. Now that the Western system of responsible (that is, profit-based) production has emerged as the victor over command economies, the secrets of how we did it may replace foreign relations as 'topic A' at conferences, and historians who continue to reject 'material civilization' as unworthy of genuine scholars will do so at their peril.(American Historical Review)A superb historical analysis of the philosophical and technological forces that led to the development of communication genres and processes in the modern American corporation.(Journal of Business Communication)