Managing the Telecommuting Employee: Set Goals, Monitor Progress, and Maximize Profit and Productivity
Michael Amigoni(Leawood, KS) holds an MBA from the University of Illinois and is the COO of ARO Outsourcing. Since 1997, he has managed a staff of telecommuting employees in a call center business focused on insurance and telecommunications industries. He has spoken at numerous conferences throughout the country about how to manage telecommuting employees.Sandra Gurvis(Westerville, OH) (www.sgurvis.com) is the author of eleven books and hundreds of magazine articles. She has been published in such magazines asPeople, YM, Entertainment Weekly,andWoman’s World. For more than twenty-five years she has managed groups of telecommuters, from transcriptionists to assistants.