The Manager's Conflict Resolution Handbook: A Practical Guide for Creating Positive Change
Ilayne J. Geller, Ph.D., has over 23 years of experience in organizational and management development. She has trained thousands of people on successful conflict resolution within organizations in a variety of industries. Ilayne earned her M. A. and Ph. D. from New York University. She currently resides in Irving, Tx. David Cottrell, president and CEO of CornerStone Leadership Institute is the author of more than 25 books including the perennial best-seller, Monday Morning Leadership.