Intercultural Communication: A Discourse Approach
“Overall, the paradigm presented throughout the now three iterations of this book remains a remarkably insightful way to conceptualize factors influencing communication, or, in the authors’ own terms, factors mediating communication.  By focusing on common denominators of all human life (ideologies, forms of discourse, socialization, and face systems) Scollon, Scollon, and Jones successfully arrive at a culture-neutral heuristic that can be used in any instance of interpersonal (and thus, intercultural) communication.”  (LinguistList, 8 January 2013)