101 Recognition Secrets: Tools for Motivating and Recognizing Today's Workforce
"Every manager in America should be required to have this book! Just by trying several of the secrets, I've seen a difference in performance, thanks for such a great tool."  --Nathaniel Wesley, Florida A & M University"If you can only invest in one performance tool this year, this is the one!"  --Patricia Webb, Vice President, Human Resources, Boston Medical Center"If you can only invest in one performance tool this year, this is the one."  --Patricia Webb, Vice President, Human Resources, Boston Medical CenterWorth 17 minutes of any manager's time who is interested in improving individual and team effectiveness -- which should be every managers concern."  --Sam Malone, Director of Quality, Xerox