The Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement and Effective Planning
Thousands of our associates utilize The Memory Jogger and The Memory Jogger Plus+ in our never-ending journey toward a total quality culture. This new version places all these tools (plus more) together in a useful, easy-to-read pocket book. It makes the journey just that much easier.  --Don Botto, Director of Total Quality Culture, The Goodyear Tire and Rubber Co.