Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations
In my 20+ years working and consulting in complex (sometimes called "matrix" organizations) I've stumbled and I have seen others get tangled up in the complexity.Really bright, talented people can get tripped up trying to figure out who does what, trying to prioritize, just trying toget things done. What I hadn't seen in my career were solutions--so what do we do about all this complexity, besides lament? One of the major drivers behind writing the book was this:It is time to change the conversation.Too much talk about the organizational matrix involves complaints and criticism. The 7 Essentials provide a framework and language for discussing the matrix constructively. Whether it is describing man-made versus natural goal misalignments or role clarity versus role acceptance, talking about issues in a constructive and objective way moves us forward and closer to getting things done. My hope is that this books helps people gain traction and reap the benefit of that traction, which is feeling more satisfied in their career. The complexity isn't going away--as a matter of fact, learning to work with it will be your competitive advantage.