The Psychology of Conflict and Conflict Managment in Organizations
"This is the definitive source of the state of the research on conflict in organizations. The editors, who are leading experts themselves, chose authors with deep personal insight into their respective areas. The result is an integrative treatment of the antecedents, processes, and outcomes of conflict at multiple levels within organizations. The book is timely, comprehensive, provocative, and will be a great use to scholars and practitioners alike." -Jeanne M. Brett, Northwestern University