The Human Challenge: Managing Yourself and Others in Organizations (7th Edition)
This book offers a hands-on approach to understanding the key points of human relations, and how to manage yourself and others—paying attention to emotional intelligence. It features a conversational writing style and experiential exercises that reinforce the theory presented in the book, and allow users to practice the techniques they have learned from it.  A four-part organization covers human relations, developing professionally, interacting effectively with others, and contemporary issues.  For anyone in the 21st century workplace—and especially those who want to be successful there.