Computer Secrets: Confessions of a PC Tech
Ken Jaskulski owns Second Source Computers in Wilmington, DE.  Ken has been diagnosing and fixing computers since 1988 and to date Ken's shops have diagnosed and fixed or replaced over 30,000.  Ken produced Computers for Cowards in 1990 and wrote, directed and produced a 4-part mini-series "The PC Whisperer" which can be found on YouTube. Ken also published Computers for Cowards back in 1996, a comprehensive computer training and troubleshooting VHS video and instruction manual.  Ken also wrote and produced "The PCWhisperer Show" in concert with Carter's Family Photos.  The PCWhisperer Show can be found on YouTube. When Ken isn't fixing computers, he is either playing basketball or training his daughter in tennis.