The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition (Jossey-Bass Conflict Resolution)
"A revolutionary book!" (B. Stephen Toben, program officer, The Hewlett Foundation)"No practicing mediator, policy maker, court administrator or ADR program director can continue to perform his or her work without a careful reading of this remarkable book." (Joseph B. Stulberg, professor, Wayne State University, and past vice president, SPIDR)"Simply excellent, and very much needed! There are virtually no theoretical or philosophical treatments of mediation in the field at this time that are so clearly articulated." (Margaret S. Herrman, professor, University of Georgia, and founder, National Conference on Peacemaking and Conflict Resolution)"This will be a provocative book within the mediation community and is sure to stimulate considerable debate and discussion. I learned a great deal from it and I now think differently about mediation and about how to describe it to others." (Craig A. McEwen, professor, Bowdoin College, and coauthor, Mediation: Law, Policy, Practice.)