Why Good Companies Go Bad And How Great Managers Remake Them
"a rounded account of...how to turn stale strategies into moist, wealth-creating business models." --Financial Times, May 12 2003"argues that good firms go bad when they suffer from 'active inertia'...their values become dogmas, and their resources millstones." --Economist, May 31 2003"fascinating...will prod you to see leadership anew, as a series of commitments that must be carefully managed." --Toronto Globe and Mail, July 16 2003