Designing Effective Web Sites: A Concise Guide
Introduction 1. Activity: From Readers to Users in Contexts 2. Users and Contexts: An Overview of Key Issues Thinking About Users 3. Understanding Users' Contexts 4. Understanding Users' Goals 5. Finding Out About Your Users Thinking About Structure and Layout 6. Structures: Organizing Sites 7. Pathways: Elements of Navigation 8. Layouts: Formatting Pages