Human Capital: What It Is and Why People Invest It (Jossey-Bass Business & Management)
"The notion of the employee as investor represents a major paradigm shift from a top-down, care-and-feeding management orientation to one where the employee-investor is an equal partner in the management equation. I find Davenport's perspective to be highly relevant in today's business and workplace environments." (Andy Rich, executive vice president of human resources, Charles Schwab & Co., Inc.)"The new reality of tighter labor markets has fundamentally changed the landscape of employee management. Successful companies are finding that employee knowledge is the key source of competitive advantage. Tom Davenport offers an engaging roadmap for effective management in this challenging new context." (Peter Cappelli, director, Center for Human Resources, Wharton School of Business)