The Four Skills of Cultural Diversity Competence
Preface. 1. Introduction: Cultural Diversity Competence: A Proactive Response to Change and Cultural Complexity. 2. Skill One: Understanding Culture as Multilevel. 3. Skill Two: Understanding the Six Barriers. 4. Skill Three: Practicing Culturally Centered Communication Skills. 5. Skill Four: Designing and Implementing Organizational-Cultural Competence.