Smart Selling on the Phone and Online: Inside Sales That Gets Results
The 800-CEO-Read Business Book Awards of 2009 In the sales category – short list“From learning quick sound bites that capture customer attention to navigating common obstactles to success…for anyone interested in better sales.” -- Midwest Book Review"…comprehensive training manual, taking the tried-and-true phone selling skills and adding the latest Internet marketing tips.” –Houston Business Journal“Extremely easy to read and comprehend...an excellent primer offering a banquet of ideas on inside selling.” --Inland Empire Business Journal"While the book is geared towards inside sales professionals, I promise you’ll find it good to refresh your skills.” --Life Insurance Selling magazine