Toyota by Toyota: Reflections from the Inside Leaders on the Techniques That Revolutionized the Industry
What is our Purpose? Addressed honestly, this hard question triggers the necessary reflection on shortcomings and weaknesses that are the fuel for improvement. It is a recurring theme in this volume. … Hansei,the Japanese word meaning humble and frank reflection, is another important concept in this book. Reflection, often glossed over, is fundamental to TPS and the PDCA cycle. This book records the reflections of several Toyota veterans—reflections on how they learned TPS and how they’ve applied the learning in companies around the world.—Pascal Dennis, Shingo Prize-Winning Author and President of Lean Pathways Inc.