Technical Communication
The book has a great approach: reader-centered writing and general usability. I think it's clear, compelling, and used throughout the book. These are important concepts for students to consider in learning any genre of report writing. [...] It has one of the best companion Web sites I've seen in terms of content. It has great exercises and document samples."This section of the text [Part IV: Conducting Research] is refreshingly real and provides helpful information for students and an up-to-date resource for teachers."I really love Anderson's textbook. I continue to use it year after year because it is comprehensive, well-organized, it is clear, and well developed. It fits perfectly with what I am teaching."This is the text's main strength, its implicit understanding that every workplace communication is in one regard or another a form of persuasive communication that aims to affect the reader's attitude toward the information in it to effect a desirable outcome."The strong focus on reader-centered communication corresponds well to the general emphasis of my course. [...] I refer the students to [Chapters 23, 24, and 27] often. They really offer some excellent guidance. [...] Former students have told me that they still use these superstructures at work.