Workplace Violence: Planning for Prevention and Response
"Kerr's unique perspective on conflict and violence in the workplace, based on his years of professional experience, will help you prevent or respond to incidents in your organization."--Bonnie Michelman, Head of Security, Massachusetts General Hospital, Boston, MA, USA"One of the foremost experts in the field of personnel security and workplace violence, Kim M. Kerr, CPP, has put together a comprehensive and functional manual. This book's 15 chapters are easily digested, providing the reader with a great understanding of workplace-violence dynamics and remedies, such as increasingly common zero-tolerance policies. Kerr outlines the pros and cons of such policies, not only from a management perspective but also from an employee perspective..Of tremendous value are 12 appendices that can assist the reader in crafting sound policies and procedures. Templates include workplace weapons and violence policies, emergency procedures, and plans for active-shooter response and disaster recovery.. This must-read book presents an in-depth look at the dynamics of workplace violence.. This text presents a comprehensive look at early warning signs, violence on campus, policies and procedures, training and responding to an active shooter. The emerging issue of cyber-based threats is fully addressed in a complete chapter that includes specific recommendations for employers and employees."--Kevin Siegmund, Security Management Magazine