Customer Love
A lovely book that lovingly takes the reader to a completely new understanding of what ‘customer service' is really about.  --—Warren Bennis, Author, Old Dogs/New Tricks and Co-LeadersCustomer Love drives straight to the heart of what business is all about—a relationship with the customer  --—Ken Blanchard, Co-Author, The One Minute Manager and Raving FansCustomer Love drives straight to the heart of what business is all about—a relationship with the customer. --—Ken Blanchard, Co-Author, The One Minute Manager and Raving FansIn an Internet-speed world, this compendium of rules and anecdotes reminds us that great service is every customer's hope.  --—Robert L. Crandall, Retired CEO, American AirlinesThis compendium of rules and anecdotes reminds us that great service is every customer's hope and every business' aspiration. --—Robert L. Crandall, Retired CEO, American AirlinesWhile Customer Love is a message received by the head, it best be delivered from the heart. --—G. Edwin Howe, CEO, Aurora Healthcare