Negotiation Techniques (That Really Work!)
Stephan Schiffman(New York, NY) has trained more than 500,000 salespeople at firms, such as AT&T; Information Systems, Chemical Bank, Manufacturer?s Hanover Trust, Motorola, and U.S. Health Care. Schiffman is the president of DEI Management Group. He is the author of such bestselling books asCold Calling Techniques (That Really Work!)andClosing Techniques (That Really Work!).