The New Experts: Win Today's Newly Empowered Customers at Their 4 Decisive Moments
Robert H. Bloomis a widely respected authority on business growth and author ofThe Inside Advantage: The Strategy That Unlocks the Hidden Growth in Your Business(McGraw-Hill, 2007). Bloom advises firms of every type and size on their growth strategies. As U.S. Chairman and CEO of Publicis Worldwide, the centerpiece of the $4.6 billion global marketing services company, he helped craft and implement the growth strategies of some of the world's largest brands, including BMW, L'Oreal, Nestle, Southwest Airlines, and T-Mobile.