Unified Communications For Dummies
Voicemail, e-mail, IM, video conferencing — here's how to get them all working togetherUnify your company's communications so your employees, clients, and suppliers can communicate more efficiently to boost your bottom line. This easy-to-understand guide shows you how to develop a strategy for unified communications, make the case for it to your stakeholders, identify the equipment you need, and implement your program.Discover the problem — evaluate your current situation and recognize the limitations of unconnected communicationsLearn the parts — get acquainted with the components of a unified communications systemFrom voice to VoIP — see how to maximize VoIP for instant communication with multiple contactsStart with what you have — discover new ways to use the variety of options you may already have availableFormulate your plan — develop realistic goals, research resources, and prepare for implementationEducate stakeholders — maintain communication about the plan, how to use the system, and the benefits it offersThink ahead — anticipate growth and assure that your unified communications program keeps paceBe compliant — know compliance requirements and security protocolsOpen the book and find:How to assess your existing communicationsTen unified communications solutions to investigateThe benefits of UC to your businessHow to make the case for your planTools you'll needTroubleshooting adviceHow to compare various technologiesResources for learning more