Latino Culture: A Dynamic Force in the Changing American Workplace
Nilda Chong is the director of kaiser Permanente's Institute for Culturally Competent Care. She has more than 20 years' experience, including work as a consultant and trainer of trainers in Latin America with the Pan American Health Organization/World Health Organization. In June 2004, Chong was listed by Hispanic magazine as one of the 2004 Top Latinas of Excellence. She was also named as one of 80 Elite Latinas in 2005 by Hispanic Business magazine. Francia Baez has managed human resources issues in 20 Latin American countries for a large global financial institution. She is the former president of the Human Resources Banking of Fondomicro, a microfinance organization in the Dominican Republic.