The World on Time: The 11 Management Principles That Made FedEx an Overnight Sensation
Perhaps because he is the first "Federal Express Professor of Excellence" at the University of Memphis, author Wetherbe has written a paean to FedEx founder Fred Smith rather than an analytical evaluation of the history and development of the company. The management "principles" he cites include such home-spun ideas as "everybody pitches in" and "problems have silver linings, too." Wetherbe is convinced that FedEx is a terrific company and that the success it has achieved since its founding over 20 years ago is due to the company's culture. Only for the most comprehensive collections.?Andrea C. Dragon, Coll. of St. Elizabeth, Convent Station, N.J.Copyright 1996 Reed Business Information, Inc.