Managing Word Of Mouth For Leadership Success: Connecting Healthcare Strategy And Reputation (American College of Healthcare Executives Management Series)
Michael E. Cafferky, FACHE, is assistant professor of business and management at  Southern Adventist University in Collegedale, Tennessee. Prior to joining the  faculty of the School of Business in 2003, Professor Cafferky served for more than 20  years in healthcare in mid-level and senior management positions. He has served  in both urban medical centers and rural hospitals in Ohio, California, and  Washington.