IT Manager's Handbook, Second Edition: Getting your new job done
"The IT Manager's Handbook, 2nd Edition is a must-read for new IT leaders.  The technology industry changes so rapidly that this edition will even be helpful to veteran IT leaders.  The ever-changing world of technology challenges IT leaders to stay current; the authors do a great job of highlighting the changes in IT you need to know about.  In a nutshell, the Handbook educates the reader on nearly every aspect of IT. Every IT manager needs to move aside a few technical manuals to make room for Holtsnider & Jaffe's 2nd Edition, IT Manager's Handbook.  They have captured the role of every IT Leader and their book should be mandatory for anyone moving into this position." --Jim Chilton - Vice President and CIO, SolidWorks Corporation"Had this book been available 10 years ago, it would have eased my transition from a purely technical role to a technology management role. Even after a number of years as an IT Manager, I found helpful insights in the first edition of this book and this second edition has added an expanded base of topics to help any new manager succeed. " --Brian McMann, Director, IT Systems, New Global Telecom"This book is a must-read for a new IT Manager. It is a comprehensive guide to assist the new manager perform the wide variety of job tasks within the organization that s/he will be facing.  The seasoned IT Manager/CIO may already know the information presented, but there are sections that provide relevant information and excellent advice to address current issues. For both types of readers, excellent and useful references and resources are included at the end of each Chapter." -- Mark Landmann, Partner, Infusion Group LLC