The Art of Empathy: A Complete Guide to Life's Most Essential Skill
"Karla McLaren illuminates the rich, textured landscape of emotional intelligence.  And inThe Art of Empathy, Karla wisely explores the most important of all human feelings-empathy, the glue of all positive human relationships."-Peter A Levine, PhDAuthor ofHealing Trauma, andFreedom from Pain" Empathy and emotional sensitivity are important parts of our psycho-social makeup.  They function, for the most part, in the background of our conscious awareness. After four decades of study, Karla McLaren has come up with lots of ideas for accessing those aspects of ourselves in constructive and organized ways. A natural empath, she has combined her own experience with current advances in neuroscience, psychology, and sociology to create this indepth, down-to-earth handbook for making empathy an active force in our lives. She includes specific mindfulness exercises to deal with issues such as grounding, boundaries, emotional honesty, and recharging our emotional selves. Whether your customers are highly empathic by nature or more emotionally constrained, this book provides lots of suggestions for making communication and interaction with others easier and more fulfilling."-ANNA JEDRZIEWSKI,Retailing Insight  -October Issue -"Karla McLaren'sunique, empathic view of emotions surprisingly revalues even the most 'negative' emotionsand opens pathways to understanding the depths of the human soul."-MICHAEL MEADEAuthor ofThe World Behind the World