Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
"If you are serious about elevating the level of service in your organization, this is your book...Read it and begin your journey from ordinary to extraordinary." --9InchMarketing"... written from a fresh point of view..packed with a lot of details and comparisons to help you understand what is ordinary and what is extraordinary." --CXJourney"If you want to delight your customers, then the new bookDelight Your Customersis a must-read for you and your employees."--Eric Jacobson On Management And Leadership“…great new book calledDelight Your Customers.The author talks about great customer service, how important it is, and how to deliver it. You really should pick it up."--PCB007“…must-read for small or mega-businesses who want to offer such amazing service to their customers or clients that they will be more than delighted to come back again...”--BookPleasures.com“The age of service enlightenment has arrived with Steve Curtin’sDelight Your Customers.”--Ken Shelton, Sales and Service Excellence"This is a book that every customer service professional should read and every manager should model.”--Portland Book ReviewCustomer Service Newsletter Best Customer Service Books of 2013Customer Service Newsletter’s Best Customer Service Books