Practical Lean Six Sigma for Healthcare - Using the A3 and Lean Thinking to Improve Operational Performance in Hospitals, Clinics, and Physician Group Practices
A MUST-HAVE for healthcare professionals seeking a useful, clear-cut handbook for process improvement methods and tools, complete with case studies and examples related to improving the patient experience. --Dr. Ernest Yoder, Dean College of Medicine, Central Michigan UniversityThis book is a necessity in today's rising costs and declining reimbursements. --Kari Gortz, Medical VP of OperationThis book is a necessity in today's rising costs and declining reimbursements. --Kari Gortz, Medical VP of Operation