Hire Tough, Manage Easy : How to Find and Hire the Best Hourly Employees
"As hiring the right people becomes more critical to the quality of every organization, every thoughtful manager should revisit Hire Tough, Manage East regularly.  --Ruth N. Bramson, Senior VP, Human Resources, Shaw's Supermarkets, Inc."Do not read Hire Tough, Manage Easy if you're expecting Harvard Business School theory for CEOs. This book is full of practical hands-on advice and ideas for everyone who hires or manages hourly employees. It's a must-read for anyone who wants to reduce employee turnover and raise the quality of new hires across the board."  --Bill Brune, VP of Training & Recruiting, Landry's Seafood Restaurants"My experience representing companies in wrongful termination and other discrimination lawsuits for over fifteen years is that employers could have avoided most cases by using appropriate hiring practices. Mel Kleiman's book is an excellent instruction book on how to hire the right people and avoid many problems including litigation."  --Kerry E. Notestine, Shareholder, Littler Mendelson, PC"The step-by-step information is all here so you can select the most qualified candidates and build a positive work environment."  --Brad Ware, VP of Human Resources, Wareco Service, Inc."There's a lot of valuable information in this book, presented in a way that will be well-received by people who hire front-line, hourly employees. The book delves into recruiting, selection, and interviewing, with a toolkit of forms completing the volume. Each chapter is filled with many more ideas that I expected. Reading "Hire Tough, Manage Easy" will help a lot of employers do a better job. The book can be comfortably read and absorbed in a couple of hours, with numerous tips enhanced by illustrative examples. It's recommended as a worthwhile guide for the uninitiated and as a refresher and idea bank for more experienced hiring managers."  --Workforce Stability Alert