Offshoring Information Technology: Sourcing and Outsourcing to a Global Workforce
"It looks and feels like a stodgy college textbook, but there are some fascinating insights here for IT executives who can get over that hump. The superb content isn't surprising once you realize that co-author Erran Carmel, an associate professor at American University in Washington, was a leading expert on globally dispersed software teams long before CNN's Lou Dobbs ever heard of offshore outsourcing...As you'd expect, the book has country sketches and thoroughly covers subjects such as managing contractors, risks and legal issues. But for me, the richest sections deal with 'soft' topics like cross-cultural issues and overcoming the problems of distance, time zones and language...Don't fly to Bangalore without reading this book."Computerworld"The decisions to sources software development to an overseas firm (offshoring) is looked at frequently in simple economic terms.  The practice, however, is fraught with difficulties.  This book tries to explain the process and to avoid the pitfalls."Abstracts of Public Administration, Development, and the Environment