Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design (Interactive Technologies)
Rapid Contextual Designis a timely, relevant book for technical communicators. Whether you are a seasoned usability professional or a novice trying to develop your awareness of user-centered design, you should add this title to your bookshelf.” - Eddie VanArsdall,Technical CommunicationHere are those little gems of advice that a skilled mentor who peered over your shoulder would tell you. If you lack such a mentor, this book is the next best thing, explaining just what you need to do in a straightforward, easy to read, easy to understand manner.--Don Norman, Nielsen Norman group, Prof., Northwestern University,Author ofEmotional DesignThe new how-to guide boosts the value of the original Contextual Design book by transforming a design method into pragmatic advices of how to run a Contextual Design project in your own environment.--Joerg Beringer, Director, Strategic Product Design, SAP-AGA wise guide to interface design dos and don'ts, from people with experience. They create a new language for thinking about design processes, combining a compelling structured process with sufficient freedom for innovative excursions.--Ben Shneiderman, University of MarylandRapid Contextual Design provides a further step in innovation by providing detailed, practical advice on how to conduct successful research projects and to fit the project to the need.  My team welcomes these new advances and the flexibility they will provide when we conduct future projects using this method.--Terry Austin, User Experience Group Manager, Microsoft