diff --git "a/detection.csv" "b/detection.csv" new file mode 100644--- /dev/null +++ "b/detection.csv" @@ -0,0 +1,11665 @@ +"prompt","completion" +"Please categorise the customer intent from the conversation below: + +### + +Customer: i waant help to change to the gold account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I need to do to shop a product? +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i bought something cancel purchase 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you show me what hours I can call customer assistance? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I use the Premium account? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help switching something of purchase 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do you shpi to Dublin? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance seeing how soon can i expect the parcel +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i check how soon can i expect my deliver +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to check the allowed payment options, how to do it? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to see the ETA of the purchase 732201349959? +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you show me what delivery methods you offer? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: delete user +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to check what shipping options I can choose +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to buy several of your product, how can I do it? +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me solve a damn issue with payment? +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating information on Platinum account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to switch something of purchase 113542617735902 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how i can retrieve the password of my account +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: tell me more about the corporate newsletter subscription +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance talking to a live agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me seeing how long it takes for my product to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me cancel my subscription to your newsletter? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to chat with a human agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: there are errors setting up my new delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need heop to notify of an issue with sign-up +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance switchimg to the pro account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help purchasing some of ur product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do i have to do to see the early termination penalty +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna ifnd the bill #00108 how do i do it +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: acn I order from Liverpool? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to talk to customer servce +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance speaking to customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i check what hours customer assistance available is +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to check when my product is going to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i try to cancel the corporate newsletter subscreiption +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: change details on premium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I have to do to edlete the free account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do i have to do to report an error with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: awnt help to shop several of your product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance to submit my feedback for a service +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna switch an item of order 113542617735902 ohw to do it +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to know more about receiving your company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: open Premium acconut for bride +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check invoice from Mr. Jones +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: create freemium account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit info on gold account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help writing a comment for your services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to see how soon can I expect my parcel , I need help +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need information about modifying my delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: there is a trouble trying to correct the address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to write a review about a product? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance notifying of a trouble with oline payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what to do to delete the freemium accouunt +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help obtaining a reimbursement +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to request compensations of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need infomration about the termination of a Gold account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance to check the early termination penalties +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I have to do to order a product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: set new shipping address up +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a rebate of $1200 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: problem with modifying order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to set up the shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to see your money back policy, could you help me? +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what are the early termination charges? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i try to talk to an agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: editing information on platinum account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to file a consumer complaint against ur company +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can i receive the corporate newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance to remove a product from roder 00123842 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: opening new pro account for wife +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to change several products of order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can see how soon can I expect my product +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to delete a product from purchase 732201349959 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I have to do to cancel the gold account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a restitution of $1200 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna use the free account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can no longer afford order 113542617735902 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont understand ya i want help talkiing with someone +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do i buy some of ur item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: order cancelation +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistnce shopping an item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what to do to acquire a few of your item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: delete standard account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to see my bill #12588 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can check the early termination charges +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i have to do to modify my address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: shipments to Seattle +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where ispurchase 113542617735902? +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a erbate of 1499 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me deleting some products from order 113542617735902 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to find information about the delivery periods +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do you have a toll-free number to speak to customer service? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have a problem with my PIN retrieval +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I check the early termination charge? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to purchase some items +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to submit feedabck for your services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to check at what time I can contact customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know how to get my invoices from Ms. Hawkings +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a reimbursement of 350 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to inform of problems with a signup +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: rebatingg $160 +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to cancel order 00004587345 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance to sove a problem with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help checking how long refunds usually take +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: opening new Pro account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to check how long it takes for my shipment to arrive? +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to check my bill from Mr. Smith +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i set up my shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a reimbursement of $1499 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect an rebate of $160 has it been processed +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a compensation of 299 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating info on Premium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me enter the new delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to sign up to the company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to get the invoice #00108 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to list your accepted payment options, I need help +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to submit a shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to change to the premium account? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have problems trying to edit my address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help demanding reimbursements +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I see order 00004587345 current status? +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to check what payment options you accept? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can file a reclamation +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not knopw how to inform of problems with registrations +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to see the accepted payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont want order 732201349959 i need help canceling it +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking invoice from last month +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i place an order from Toronto +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: find information about forgotten pin code +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to modify my damn shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to check how soon can I expect my product? +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to ue my new profile +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cant restore my user key +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me checking the accepted payment methods? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help updating order 00123842 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need information about the subscription to your newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to report errors with a signup +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: update information on standard account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you tell me at what time I can call customer assistance? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: update purchase 732201349959 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: shipments to USA +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: see in what situations can i request the goddamn refunds +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: would itr be possible to place a damn order from Munich +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I place an order from Toronto? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to add an item to purchase 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: open premium account for bride +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I check how long it takes for my order to arrive? +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I ask for a compensation? +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya help me open a damn freemium account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: switching to Freemium account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance seeing my bill #12588 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I haqve to sign up to your newsletter, how to do it? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating platinum account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I edit order 370795561790? +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can I unsubscribe from your corporate newsletter? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to edit order 370795561790, can you help me? +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to check te ETA of purchase 00004587345 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'd like to switch to the damn Premium account how to do it +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: ineed assistance to see purchase 00004587345 status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check ETA of order 113542617735902 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I change some fucking products of purchase 00123842? +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I cannot understand you, need help talking with a live agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to use the Platinum profile, how can I do it? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: information about my pwd reset +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help talking with an agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cant change my delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to see the withdrawal fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to talk with customer support? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to notify of a problem with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what to do to change the shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: report registration issue +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance creating a Premium account for my fiancee +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check invoice from last purchase +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can check when will my purchase arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have issues with my sign-up +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: give me information about the deletion of my premium account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance cancelling purchase 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can i leave a comment for ur company +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: correct the shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help canceling purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to retrieve the pass of my account? +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assisxtance to file a reclamation against ur business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna see the ETA of the purchase 113542617735902 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me cancelling purchase 732201349959? +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to edit my user, I need assistance +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to check ur fucking available payment options +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I check what hours I can call customer service? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do you ship to Toronto? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to see the eta of purchase 00123842 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i forgot the pass of my user i have to resety it +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to see in what cases can I ask for reimbursements +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't find anything about the early termination fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to demand a compensation of my money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: see the status of my corporate newsletter subscription +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to shop a few of your item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: open anotherstandard account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to lodge a consumer reclamation, I need assistance +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know wshat i have to do to get invoice #12588 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I need to do to order an few of your item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can uhlep me cancelling purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance lodging a customer claim +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do i make a consumer claim against ur business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I submit a shipping address? +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me modify order 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i swap some items of order 732201349959 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to see what hours I can contact customer assistance +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me obtain a reimbursement? +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance seeing the ETA of the order 00004587345 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i check ur erimbursement policy +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help canceling puurchase 00004587345 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: see cancellationcharges +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: correcting information on pro account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I need to do to chay with an assistant +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to check in which cases can i ask for a refund +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: question about forgotten pass +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance chatting with an agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what options for shipping can I choose? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want support correcting my delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to see what hours I can reach customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to see order 00123842 status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to check the allowed payment methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help changing to the Pro account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i check in what cases can i ask for reimbursements +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i get information about platinum account removals +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can check your accepted payment methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me seeing when will my purchase arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: receive money back +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i give a quick look at the bill from David Miller +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i list ur avaqilable payment options +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to see the payment options? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a restitution of 1200 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do i have to do to add sometthing to order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how to retrieve my user access key +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could uhelp me speaking to an human agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance checking how soon can i expect the parcel +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to see the status of order 00004587345 help me +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to inform of a trouble with online payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to submit my feedback about your products, help me +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to lodge a customer claim against your company +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to write a comment for your services? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance opening a pro account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: problem with my forgotten password +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance to acquire several of your article +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help making a claim against your organization +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: opening new standard account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help tocancel order 00004587345 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help seeing in what situations can I ask to be refunded +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check bill #37777 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is there an addres to leave an opinion? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: deliveries to Valencia +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to leave an opinion for a product +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is there an address to leave an opinion about a product? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me seeing when my shipment is going to arrive? +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: making consumer reclamation against ur business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya help me to get the invoices from Anna Freeman +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could I unsubscribe to the corporate newsletter? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I see the termination fees? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help speaking to somebody +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to lodge a consumer reclamation +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me acquiring an article? +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can see the invoice from David Miller +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to lodge a reclamation against your business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: give me information about the shipping periods +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to switch a product of order 732201349959 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to swap some items of purchase 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to give a quick look at the bills from Anna Freeman +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to see what delivery options I have +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me check the refund status? +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i paid $160 for an order where could ii get a reimbursement +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to find the bills from Mr. Smith +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance to switch to the Premium account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help speaking to a bloody live agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need support modifying my delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to order a few of your item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me notifying of issues with a signup +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: my experience with uhas been bad help to file a complaint +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance checking ur payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me informing of a signup problem +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: update info on free acount +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to report troublles with online payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do i lodge a customer claim against ur business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I check at what time I can reach customer service? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: modifying details on pro account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to file a complaint +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance to download bill #85632 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check refund status +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have problems with my Gold account removal +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get bills from Ms. Hawkings +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I need to di to see when will my package arrive? +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: using standard account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to set u my delivery address, I need help +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance to report an error with registrations +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to add something to purchase 732201349959 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to contact a live agent? +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have issues submitting another shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not understand uneed help chatting with someone +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a compensation of 1200 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: see at what time i can get in touch with customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not understand you, I need help contacting somebody +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help notifyuing of an error with a sign-up +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do you ship to Mexico ? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get invoices from October +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: in what cases can I request my money back? +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am wating for a reimbursement of $350 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to see in what situations can i ask for reimbhursements +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance with editing order 113542617735902 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I add something to purchase 00004587345? +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can uhelp me seeing the ETA of the order 113542617735902 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: change detalis on Pro account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help checking at what time i can reach customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to edit my address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help checking the early termination fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: would you give me information about a PIN code reset? +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: update data on free account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cannot pay want assistance to report a payment issuew +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help tracking order 113542617735902 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to check the early termination fee +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance to speak with someone +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i have to do to lodge a consumer claim +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I see your reimbursement policy? +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to change my delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I xepect a compensation of $1499 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can i get information about editing the address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna change some articles of order 732201349959 help me +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know what i have to do to download bill #85632 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance notifying of a registration problem +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to lodge a consumer claim +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i aint registered yet i need to open a Platinum account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance recovering my account PIN +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i check the early termination penalties +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how I can acquire an item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: getting invoice from David Miller +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: acn i order from Hungary +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I change to the Gold account? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I download my invoices from Ms. Hawkings? +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: create platinum account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need a damn Platinum account, could I open it? +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want supports trying to change my delivbery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how i can submit my feedback for ur company +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to remove a product from order 732201349959? +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to see how long reimbursements take, help me +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to check when my product is gonna arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: change order 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: information about my PIN code recovery +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i have to do to download my invoice #85632 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do i demand rebates of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help submitting a new delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to get my invoice #85632 can i get some help +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assisance to inform of a problem with payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a restitution of 1499 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: issues changing shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to shop some items, I need help +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a reimbursement of $1499 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont understand ui wanna contact a live agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a compensation of $350 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to solve an error with online payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to deleet a premium account? +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I need to do to cancel purchase 370795561790? +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can I get information about a delivery address change? +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to check the cancellation fee +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance to recover the PIN of my profile +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to submit my feedback for your company? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what to do to purchase several items +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I forgot the PIN of my user account, help recovering it +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how to modify the delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to see the cancellation penalties, I need help +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help modifyingg purchase 00123842 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I check the payment methods? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to see the termination charge? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not want this item, where to cancel order 370795561790? +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how to obtain refunds of my money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is there a way to leave some feedback for your services? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm looking for information about updating the address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what to do to locate my invoice from Mr. Jones +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to leave some feedback about your company +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help asking for a reimbursement of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help requesting a refund of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cannot delete a product from purchase 00123842 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: why I cannot set the secondary shipping address valid up +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can see my bill #00108 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could i order from Detroit +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance to leave an opinion about ur company +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance seeing ur fucking money back guarantee +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assiustance to check my bill #00108 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to send feedback for an product +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me check in what situations can I ask to be refunded +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me to speak to somebody? +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit information on freemium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to add an article to purchase 732201349959 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help informing of an issue with registrations +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: have problems with opening a newbloody pro account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to check what payment methods are available, help me +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance to correct the shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to reset the key of my user +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me tol subscribe to your company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can uhelp me obtaining compensations +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to look for invoice #00108? +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: shipping to Japan +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: there are troubles submitting the new shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can utell me about a delivery adfress change +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance giving a quick look at the bull #85632 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to see in which cases can I ask for a reimbursement +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna know about signing up to ur newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: order 00004587345 status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how I can inform of an error with a sign-up +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help to see what hours i can reach customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna order several items help me +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to leave a review about a product +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me make a complaint against your organization +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to see when will my purchase arrive, I need help +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to write an opinion for a service +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to delete a goddamn item from order 732201349959 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance trying to modify the shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get bill from David Miller +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cannot set up a secondary shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya help me to submit some feedback about ur company +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me looking for the bill from Anna Freeman +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: deliveries to Dublin +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to send feedback for ur services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to check when my shipment is gonna arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to check the early exit fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: file customer complaint agaisnt your business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: editing information on standard account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can download the bills from Anna Freeman +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to check the bills from Mr. Jones? +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help notifying of a trouble with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me check the current status of order 370795561790 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: opening new gold account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to check your money back policy +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to add somehting to purchase 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to subscribe to the corporate newsletter? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to see the invoice #00108, help me +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cannot modify the delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: solve an issue with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: refunding$299 +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i check at what time i can call customer assistance +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to use the pro profile +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: open a Gold acount for my fiancee +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help adding an article to order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to unsubscribe to ur company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: modifying Gold account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know what i have to do to speak with a assistant +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to order from Finland? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't recover the PIN of my account +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to shop some of your product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: update premium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to check the ETA of the purchase 113542617735902 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to ad some items to order 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can I enter my secondary shipping address? +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to see the cancellation penalty +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cannot chat with someone +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: close Platinum account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to correct purchase 732201349959, how do I do it? +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit data on standard account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know how i can leave a comment for ur products +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: find information about receiving ur newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help solving errors with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cannot submit the secondary delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me to close the damn free account? +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: making coaim +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me changing the delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to see how soon can I expect the order +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to speak with customer support, how can I do it? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not have a fucking Freemium account, could I register? +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance to switch to the free account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: the experience with uwas awful how do i file a bloody claim +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: editingPlatinum account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to notify of a fucking issue with payments, help me +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help to reset the pin of my user account +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to use the Gold profile +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what to do to order a few of your article +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya help me demandkng a damn rebate +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: reporting payment issue +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have errors modifying my delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance to create a Gold account for my daughter +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what I have to do to download my invoice #00108 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: report payment issue +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit data on gold account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to demand a compensation +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: switching to premium account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: modify details on free account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to use the freemium profile +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I need to do to change to the pro account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance to cancel order 113542617735902 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could I lodge a consumer claim? +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: change purchase 113542617735902 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got tro check ur accepted payment methods i need help +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have paid $160 for an article, I am trying to get a refund +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me canceling purchase 00123842 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a reimbursement of $1200 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how could I check the shipment methods? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to check at what time I can call customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont knowhow to see the bill #00108 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me canceling purchase 113542617735902 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to enter an different delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance seeing the fucking bills from Mr. Smith +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: have preoblems with my forgotten pin code +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I could order a few of your product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance creating a freemium account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what to do to change to the Pro account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: there are problems entering a secondary delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what to do to restore my profile access key +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance canceloing purchase 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do you ship to Detroit? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to check how long the shipment takes +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to speak with customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna check how long refunds take heelp me +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to check your accepted payment methods, help me +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I call to get the bill #37777 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help signing up to ur corporate newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to list the payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating data on Pro account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I could locate the bill #85632 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to create a standard account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit data on Freemium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to subscribe to ur company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: add item to order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: shipments to Philadelphia +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help using the free profile +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help with creating a Premium account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to purchase some products +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I locate my bill from Ms. Hawkings? +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to restore the password of my user profile +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a restituton of 1499 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can I see when will my item arrive? +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: correct details on free account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to inform of sign-up problems +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i lodge a customer claim against ur business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me check the termination charge? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: information about the removal of my Pro account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to see your money back policy, I need help +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I retrieve the PIN of my account? +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to see in which cases can I request my money back +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help making a customer reclamation +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: open Freemium account for bride +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to file as claim against your business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to see what shipping methods are there +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to cancel my freemium account? +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can talk to somebody +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to see how long reimbursements take +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i cancel the subscription to the company newsleter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me informing of a goddamn signup issue? +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i order from Dublin +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I look for the bill from Mr. Jones? +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me notify of a proboem with payment? +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna delete several items from purchase 00123842 help me +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to notify of errors with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to buy a few of ur item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to check when my article is going to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to contact an operator +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to reset the pwd of my user +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance seeing how soon can I expect my bloody product +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need an standard account can ucreate it +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I leave a goddamn comment? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i place an order from USA +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i need to do to order several damn products +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to know about updating the delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to cancel my standard account? +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to lodge a customer reclamation +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have a problem with canceling order 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to cancel order 00004587345 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to get the bill from Mr. Smith +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking invoices from David Miller +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to recover my user account PIN +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how to cancel purchase 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: support editing my shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to receive ur corporate newsltter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I never use the Freemium account, help me delete it +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can I notify of an error with signup? +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know what to do to speak with an assistant +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have an error setting upthe new delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to call customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: receive the company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: order cancellation +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to see the ETA of the order 00004587345 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help to list the payment options +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: changing data on Platinum account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: removing something from order 732201349959 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help cancelling purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have submitted a wrong address, can you correct it? +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do you delivr to Seattle? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: canceling Premium cacount +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I have to do to shop some articles +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance checking how long it takes for my order to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance buying some of your product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can recover my password +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could I check my reimbursement status? +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get bill from Mr. Jones +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i try to leave an opinion for ur company +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance to use the free account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: have a qustion about a lost pwd +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to sign up to your newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to file a complaint against your organization? +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have errors entering the new delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me report issues with registrations +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to check the status of purchase 113542617735902 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to see in what cases can I request reimbursements +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I get eror messages when I try to set up my delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: acnceling order 00123842 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: payment issue +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I check purchase 00123842 current status? +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do i open a Platinum account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance to see in what cases can I request refunds +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i paid $1200 for this article i wana receive a rebate +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help unsubscribing to ur company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna report a trouble with payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i see what hours i can call customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want support trying to update the address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I list the payment modalities? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: the experience with your brand was awful, lodge a complaint +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help talking to customer assistance +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: getting invoices from eleven months ago +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do ya ship to Dublin +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a compensation of 299 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to earn some items, can I get some help? +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can i see ur availabe payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: reimbursing 1499 dollars +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: using pro account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to locate order 113542617735902 could ya help mw +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit platinum account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't understand you, I would like to talk to somebody +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a reimbursementof 1200 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what to do to see the allowed payment methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could ya help me submitting feedback for a service +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna check the early exit penalties +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance solving a trouble with online payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to purchase an article +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can i inform of an problem with registrations +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what to do ot edit the address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to demand a compensation +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how I can cancel order 00123842 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: give me information about editing my address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to retrieve my user PIN code +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't understand you, I have got to talk with somebody +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i recover my user pwd +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: switch to free account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to cancel the corporate newsletter subscription +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to enter a delivery address, help me +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to change to the free account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to place a order from Hungary? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to make a customer claim against ur company +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to see how long it takes for the package to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya tell me at what time i can call customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do you deliver to Valencia? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where could I check the payment options? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking invoice #12588 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't find the bills from Mr. Smith +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know what i have to do to contact a live agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: shipping address issue +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: my secondary delivery address isnt valid i need help +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: mail me my invoice from Anna Freeman +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance correcting my deloivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: changing info on freemium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can I see what damn shipment options you offer? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to retrieve the access key of my profile +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: remove item from order 00123842 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me canceling my subscription to the newsletter? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: use standard account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to check what hours I can reach customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to receive your company newsletter, I need assistance +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: delete Premium account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a restitution of $350 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to lisg your allowed payment options +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'd like to make a consumer reclamation +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I chose a wrong address, can you help me updating it? +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help to lodge a customer reclamation +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me correcting my delivery address? +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to inform of an issue with a registration? +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cant rceate a Premium account for my fiancee +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to get my bill #85632? +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i have to do to buy some of ur product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: were could I change to the premium account? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know how to restore the password of myprofile +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance downloading my invoice from Anna Freeman +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: canceling order +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance to check the withdrawal fee +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to check the delivery options, I need help +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a compesation of 350 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is there a method to submit feedback for your products? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me opening a Gold account for my daughter +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how to edit the delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I need to do to talk with customer assistance? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to contact a human agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a restitution of 1499 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: change data on gold account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance canceling order 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help filing a reclamation against your business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how to enter a different delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: refunding 299 dollars +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me order several fucking items +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help getting my invoice #85632 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance canceling purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not knowwhat i need to do to buy some products +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help changing to the premium account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help checking how long reimbursements take +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to get the bills from Anna Freeman +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: create Platinum account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to check how long it takes for the parcel to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance to report troubles with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check your money back policy +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: reimbursing 160 dollars +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: my experience with your brand was bad, file a damn complaint +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to recover my fucking password, how do I do it? +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to check the available payment methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i ceck the fucking early exit fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to check what hours i can reach custmoer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to check what shipment options I have, how to do it? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I change to the Pro account? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance seeing what shipping methods I can choose +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: status of order 00123842 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya helpme to check the payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i send feedback about aproduct +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a refund of $1200 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance speaking to a live agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me downloading the invoices from David Miller? +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: update order 113542617735902 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I talk to damn customer service? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to make a customer reclamation against your company? +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance to solve errors with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to see what shipment options I have? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to see what hours I can contact customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I need to do to download the invoice #00108? +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to enter a new delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance downloading the invoice #85632 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to acquire several of ur item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I check what shipment methods you offer? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya help me get my bill #37777 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to see how soon can I expect my product +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to see how soon can I expect my item +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance clsoing a pro account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont knos how to notify of issues with a registration +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: open a standard account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do i give a quick look at the invoices frlm Mr. Smith +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what I have to do to purchase some damn items +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to close my bloody free account i need help +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I demand fucking compensations of my money? +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a rebate of $160, has it been processed already? +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna leave a bloody opinion about ur servics +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: purchase 00123842 status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: lodge consumerclaim +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to takl with damn customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me unsubscribing from the corporate newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help checking the early termination fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna filr a complaint against ur company +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I no longer use my gold account, how can I close it? +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to inform of a problem with sign-up +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have a question about the removal of my freemium account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance changing the address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do i have to do to ask for a compensation of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do i have to do to enter another shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i paid $299 for this product how to receive a reimbursement +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where could I see the cancellation charges? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance submitting a secondary shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance informing of troubles with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance seeing the ETA of the order 732201349959 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I could check when will my purchase arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: switch to standard account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help talking with an operator +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help seeing ur available payment methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to request reimbursements of my money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how i can locate invoice #85632 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking ETA of order 370795561790 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i donmt know how i can notify of an error with sign-up +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: open Platinum acount +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me set a fucking delivery address up? +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance to cancel order 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how could ireport signup problems +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me purchase several items +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to receive the newsletter, can you help me? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help checking your available payment methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to see what shipment options I have? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can i make a complaint against ur organization +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking invoice from David Miller +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: reporting trouble with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: switching to another account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help checking how soon can I expect my item +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I need to do to close my standard account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to send my feedback for ur services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: chat wth somebody +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: correcting data on pro acxcount +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance to inform of an issue with payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: my experience with your service was bad, file a claim +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya helpme talk to customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to check the withdrawal penalties +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: acquire an article +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can i report a registration error +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to see when will my purchase arrive, help me +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me to leave a comment about a product? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help resetting my user account key +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I cancel a standard account? +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: you are not helpful, I want to speak to a human agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can uhelp me to see the early exit fee +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help receiving a rebate of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me check the damn early termination fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help to get the invoices from David Miller +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: shipping to Valencia +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance sending some feedback for your services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to see in which cases can I ask for refunds +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't reset the access key of my user profile +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I cannot switch to the Gold account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to notify of a fucking problem with payment? +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance to cancel order 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't switch several products of order 00123842 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't open a user, inform of registration errors +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating data on standard account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you show me the withdrawal penalty? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how to remove the freemium account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to change to the Premium account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: open a free account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to cancel purchase 00004587345? +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: changing to gold account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to see the payment methods, help me +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to submit feedback about ur company +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i hsve to use the Platinum profile how do i do it +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can change to the Premium account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know how i can modufy my delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance calling customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I update my address? +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help shopping a damn article +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wherer can i get information about a premium account removal +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how I can write an opinion about your products +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want infolrmation about opening free accounts +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: editing details on standard account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me ordering a few of your article +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is there an e-mail to leave a review for a product ? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help checking in which cases can i ask for refunds +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: cancelling purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: will you show me in what situations can I ask for refunds? +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what to do to notify of payment issues +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to open an standard account for my daughter +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I check how long it takes for my damn parcel to arrive? +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to see the status of order 00004587345 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: change to free account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i need to do to make a customer complaint +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to inform of a payment error +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: modifying premium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't have a bloody gold account , how could I open one? +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna check ur refun policy can uhelp me +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: question about canceling purchase 00004587345 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you show me how long refunds usually take? +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know what to do to close my Platinum account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: add something to order 00123842 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance updating purchase 00123842 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'd like to list the allowed payment methods how do i do it +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i have to do to create a Gold account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: shipping to Liverpool +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: hw can i cancel purchase 113542617735902 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to see the ETA of order 00123842 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to speak with a human agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance notifying of a trouble with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a rebate of $350 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to see the early exit fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you tell me more about opening Premium accounts? +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: getting invoices from last purchase +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to check how soon can i expect my product +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to see in what cases can I ask for refunds +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want information about the cancellation of my free account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I could check your reimbursement policy +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could uhelp me to create an Platinum account for my wife +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help reporting a sign-up error +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: create standard account for bride +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a refund of $299, has it been processed? +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: reporting issues creating user +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I no longer want my Premium account, how to reove it? +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know what i need to do to purchase some of ur item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I see in what situations can I request redimbursements? +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to remove some items from order 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I paid 350 dollars for this order, I need my compensation +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: show me the bills from Mr. Smith +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: getting refund of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: show me under which circumstances can I request refunds +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to check thee damn payment modalities i need help +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help to correct the delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a compensation of $350 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i call to get the bill from Mr. Jones +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i write a comment for ur services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help reporting an isue with payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to check at what time I can reach customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: editing details on pro account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: problems with platinum account terminations +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: deleting pro account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i submit another shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get bills from David Miller +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how I can get the bill from Anna Freeman +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I call to download the invoices from Anna Freeman +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do i check what hours customer assistance available is +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i download my fucking bils from Ms. Hawkings +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I open a platinum account for my fiancee? +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance submitting another shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want information about my company newsletter subscription +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating information on platinum account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a refund of 299 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance seeing ur money back guarantee +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to inform of sign-up issues +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna find the inovice #00108 i need help +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to update my address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to cancel the newsletter subscription? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to see the withdrawal penalty, how can I do it? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can give a quick look at bill #12588 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: ik want assistance seeing the withdrawal fee +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help seeing at what time customer support available is +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to place an order from Dublin +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to use the Premium account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a reimbursement of $1499 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I cannot pay, I have to inform of payment issues +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to file a complaint, how to do it? +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: there is a trouble entering a delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance to cancel the free account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: show me the early exit charge +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont want the last damn purchase i made can i cancel it +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya help me to send my feedback for ur services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I cannot create a profile, can I report sign-up errors? +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you show me in what cases can I request reimbursements? +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have issues trying to edit my delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to cancel my damn subscription to the newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance sending bloody feedback about ur company +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check invoice from Ms. Hawkings +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can I report a trouble with payments? +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to enter another shipping address, how could I do it? +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: issue with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do nolt know how to open a Platinum account for my wife +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to get my invoices from David Miller +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how I can correct the delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i need to do to see the early exit charges +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me see your accepted payment methods? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have a question about my PIN code reset +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to inform of problems with a registration +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to see the et of order 732201349959 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to correct the goddamn shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know what i need to do to speak to a person +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking status of order 732201349959 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to notify of a trouble with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: problem with Gold account cancellations +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to use the platinum profile +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I check the available payment options? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help speaking with somebody +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help ti earn some of ur product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking invoice from Mr. Jones +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance making a customer reclamation +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to speak with somebody +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do i need to do to notify of a signup issue +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help speaking with customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating details on pro account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I cannot check your money back guarantee +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can sign up to the newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: customersupport e-mail +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help setting up a different delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me contact an agent? +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: refund $160 +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to speak to an operator +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help seeing how long reimbursements take +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to add several products to order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to recover the PIN of my user profile +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya help me shopping several products +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get invoices from David Miller +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help to cancel order 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check status of refund +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: opening new free account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have a problem with creating a Platinum account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: getting money back +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: rebating 350 dollars +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to see what shipment methods are available +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to make a consumer claim against your organization +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: close gold account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: rebate 350 dollars +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: refund 350 dollars +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to check the early exit penalties, can you help me? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how I can see when my order is going to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to see purchase 370795561790 status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a compesation of 299 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i add some articles to order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to contact a human agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to see the status of my reimbursement +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how i can switch to the free cacount +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need hep talking to a person +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to track the bloody refund, help me +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance to get my bill #12588 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to place an order from Hungary? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance to enter the shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to request a refund? +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know how to see ur payment methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to receive your fucking corporate newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how to notify of problpems with payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to use the free prfoile +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: reporting issues with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me making a consumer complaint +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i needassistance with adding an item to order 732201349959 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me submitting a delivery address? +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: change to Freemium account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I use the Platinum profile? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: uhave a free of charge customer service phone number +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to submit the delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help talking to a live agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me make a reclamation against your business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I request a restitution of my money ? +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance making a consumer claim against your organization +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance seeing ur money back policy +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to notify of an issue with a signup +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how to file a consumer reclamation +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what to do to download my bills from Mr. Smith +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to do a fucking purchase, can you help me? +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: there is an error setting the shipping address up +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me resoring my profile pwd +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: you aren't being helpful, I want help talking with someone +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have a problem with cancelling purchase 00004587345 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i try to earn a fvew of ur product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: new bloody standard account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help sending some feedback about a service +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to cancel order 113542617735902 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help takling with customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: editing information on premium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help ot check the withdrawal penalties +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: cirrect information on standard account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: hel me to check what hours I can contact customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i exoect a damn restitution of 299 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i try toi report errors with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help checking what payment options are accepted +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to check the options for shipment +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a compensation of 1200 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I change to the Freemium account? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can I check what hours I can contact customer support? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to check at what time i can reach customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance talking to a live agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want tocheck at what time customer service available is +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a reimbursement of 350 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: leaving review for your company +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance swapping a article of order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need azssistance to look for the invoice #85632 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to check the early termination pealties +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a reimbursement fo 1200 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: have a question about a lost padsword +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how could I see your allowed payment modalities? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cannot sign up where to notify of goddamn signup problems +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not want the freemium account i need help to cancel it +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need supports trying to modify my address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to remove an item from order 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't register, how can I inform of sign-up errors? +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help talking with customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to see the delivery methods +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i check in what situations can i ask to be reimbursed +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how to demand a rebate +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to check the early exit fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to cancel order 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance changing to the freemium account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how could I lodge a customer claim against your company? +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance recovering the access key of my user +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to check the invoices from David Miller +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can uhelp me to inofrm of issues with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what to doto file a reclamation +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to see ur accepted payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: changing to Pro account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a compensation of $299, was it processed +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't check the status of my newsletter subscription +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: notifying of error creating accojnt +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how cann I change to the freemium account? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: reimburse $160 +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: see estimated time ofarrival of order 370795561790 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to see your available payment options? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i paid $160 for this article where to receive a damn refund +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to place an order from Philadelphia +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how i can receiv ur company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what to do to talk to a person +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I add several items to order 732201349959 ? +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help asking for refunds of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance closing my goddamn platinum cacount +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what to do to recover my user key +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance tocheck the termination fee +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I create a Gold account? +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: trouble setting up a damn new shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: correct details on pro account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: cancel purhase 00123842 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance to check the termination fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check order 00123842 status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance solving a problem with payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help listing the fucking available payment options +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help talking to somebody +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to list your payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to solve a trouble with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: changing to free account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what to do to reset my user account PIN code +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i have to do to switch to the gold acdount +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to inform of payment issues? +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I notify of an error with payment? +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to unsubscribe to the newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to check your reimbursement policy, I need assistance +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to check how long the delivery takes +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can download my bills from Mr. Smith +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to set up a different delivery address? +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to download invoice #12588 how do i do it +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i forgot my pwd where to restore it +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have a problem with the terminatoin of a Gold account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me acquiring several of your product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to file a claim? +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do i have to do to close the free account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna check the cancellation penalty i need help +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance to recover the PIN code of my user +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm experiencing an error with the online registration +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: error with online payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna use a different user account help me +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance informing of rgistration problems +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: shipments to Toronto +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help sending some feedback about your products +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: make order +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to cancel purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help seeing in what situations can I request a refund +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I cancel my subscription to the newsletter? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have a question about opening a platinum account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance buying some products +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I leave a comment about your company? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance to set u the delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I unsubscribe to the company newsletter? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have submittd a wrong shipping address update it +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could uhelp me notify of fucking signup errors +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to talk to a live agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to modify my delivery address, how can I do it? +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to notify of an issue with payment? +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: shipments to Liverpool +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya help me to receive the newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to file a consumerf complaint +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do i check the withdrawal fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance setting a newdelivery address up +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna see the cancellaiton charges +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to oder several of your item, how to do it? +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna write an opinion about a service how could i do it +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to talk to customer assistance +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i have to do to call customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: switching to pro account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I submit a secondary shipping address? +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i see purchase 370795561790 current status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to recover the PIN of my account +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have a question about canceling order 00123842 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'd like to check how soon can i expect the item help me +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance trying to update the address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how to speak to an agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: see order 732201349959 status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help writing a review for your services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how to demand a goddamn restitution of my money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I made a mistake, help correcting order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to order some of your item? +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me create a standard account for my wife? +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what I have to do to shop some of your product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: request restitution of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have problems with the cancellation of a Gold account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to change to the premium account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to speak to customer assistance how to do it +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I need to do to receive your company newsletter? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to locate the invoice from Ms. Hawkings +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance setting up my shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance opehing a premium account for my wife +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know how i can create a Freemium account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to see the accepted payment methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: issue setting up a different delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help seeing how soon can I expect my delivery +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have ordered some products, cancel purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to receive a compensation of my money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to demand a refund of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I hhave to enter the shipping address, how to do it? +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating standard account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to change several products of purchase 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna subscribe to ur newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to cancel purchase 113542617735902 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a restitution of 299 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to receive the company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: the delivery address changed could ya help me updare it +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to reset my damn user account access key, help me +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: use another account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: see in what situations can I request my money back +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check the status of purchase 113542617735902 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how i can change to the Platinum account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to list your paymnet methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: you aren't helpful, how to talk with a live agent? +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to swap several articles of purchase 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what I need to do to cancel a platinum account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to talk to somone +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me check how soon can i expect my item +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to ask for rebates +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I have to do to purchase some damn items +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to see your payment methods, could you help me? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to check my invoices from David Miller? +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to create a standard account for my wife +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: modify data on standard account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i cancel my subscription to the company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want infolrmation about opening Premium accounts +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can receive a reimbursement of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: open standard account for bride +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: editing info on Platinum account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: correct details on Platinum account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to chat with an operator +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i delete my free account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance to see the cancellation penzlties +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what to do to cancel order 113542617735902 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check order 113542617735902 status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me earn some products +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I cannot swap an article of order 113542617735902 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to see at what time I can cll customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help informing of a problem with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I see what hours I can reach customer service? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna use hte freemium account will ya help me +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking ETA of order 113542617735902 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya help me checking ur reimbursement policy +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: neeed assistance checking when my order is gonna arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: you are not helpful at all, I want help talking with someone +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how could i talk with an assistant +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: issues submitting a shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: cancel order 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get in touch with customer assistance +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can suhow me what hours i can contact customer assistance +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: quesdtion about canceling purchase 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: there are probems editing the shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: ned assistance to buy some of ur article +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me see when my item is going to arrive? +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: see bills from Mr. Smith +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: changing data on platinum account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: have a question about cancelling order 00004587345 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to look for my invoice from Ms. Hawkings? +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have tolodge a reclamation +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could ya help me use the gold account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: problem with creating aPro account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance retrieving the pass of my user profile +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to hceck the status of purchase 00123842 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help talking to someone +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to check what shipping methods I have +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance speaking to an agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to list your available payment methods, help me +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what to do to see when will my item arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to check order 113542617735902 current status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't notify of a sign-up problem +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to see how long the delivery takes, I need assistance +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to create a platinum account for my wife help me +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cannot create an account i have to report a signup problem +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not make use of the Gold account, how to cancel it? +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to talk with customer support? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to cancel my corporate newsletter subscription +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: why I cnnot set a fucking delivery address valid up +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to locate purchase 00123842 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to correct my delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit information on account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: correcting info on gold account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance to use the free account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me subscribe to your company newsletter ? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to speak with an operator +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help seeing when my order is gonna arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: were to leave a review about your company? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to take a quick look at invoice #12588? +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to see how long it takes for the article to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i lost the goddamn pwd of my account need help to restore it +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ushow me how long it takes for my item to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance talking with somebody +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me checking how soon can I expect my article? +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know how i can see the etrmination fee +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: another pro account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance checking the early termination penalty +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna see order 370795561790 current status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a rebate of 1499 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: editing standard account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit order 732201349959 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to see when my shipment is going to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to submit my feedback +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to delete a platinum account? +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do i need to do to chat with an assistant +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to see the withdrawal fee, can I get some help? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: icannot open a Freemium account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: reporting issue with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance checking what payment methods are allowed +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance receiving the coroorate newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: close Freemium account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to edit my bloody account, how can I do it? +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to change to the Gold account? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to check the damn early exit fees, will you help me? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance to make a consumer claim +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a rebate of 160 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what to do to inform of errors with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna see the invoice from Mr. Smith +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to check the eaqrly exit penalty how can i do it +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking invoices from Mr. Jones +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating info on Freemium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to earn several of your item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i get my bill rfom Anna Freeman +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: show me in what situations can I ask for my money bacxk +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance to notify of payment problems +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how to unsubsrcibe from ur newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: use pro account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance solving a trouble with online payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me seeing the goddamn cancellation charges +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do you deliver to Toronto? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: cancel purhase 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance sending some feedback for ur services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to modify my address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to notify of payment errors +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I have to do to see invoice #12588 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help removing a product from order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have problems with my key reset +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit data on premium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance lodging a customer claim against your business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to request goddamn erimbursements of my money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit info o premium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I lost my invoice #00108, could you mail it to me? +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i try to demand a compensation +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can i cancfel order 113542617735902 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me retrieve my account access key +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: close platinum account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance to check when will my item arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to locate order 00123842 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can I check your available payment options? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to locate my bills from Mr. Jones +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: inform of issues with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can i unsubscribe from the newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance changing to the gold account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help to track purchase 370795561790 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: refund 1200 dollars +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to update purchase 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have problems with my password recovery +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance resetting my user profile password +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get invoice from March +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check status of order 113542617735902 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: information about forgotten pass +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have a question about the deletion of a free account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: cancelling gold account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont wnt my Freemium account i have to close it +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to check what payment options you accept? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to leave feedback about a product +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to leave a rview about ur company i need assistance +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to egt the bill #37777 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I call to check what damn shipping methods are available +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: opening gold account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to check my bill #12588 could i get some help +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna download the bill from Ms. Hawkings i need assistance +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have a problem submitting the bloody new swhipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can i get information about Freemium account deletions +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to notify of an sign-up problem how can i do it +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: refund $350 +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I ned assistance to cancel my Platinum account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to check at what time I can call customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance speaking to customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have a problem updating my shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is there a section to leave a review about a service? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to unsubscribe to your newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how could I remove some items from order 370795561790? +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help checking in what cases can I request to be reimbursed +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help unsubscribing from your company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance checking the early termination penalties +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: tell me more about editing my shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking status of order 00123842 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to contact an operator +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i hae to create a platinum account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating data on Gold account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a compensation of 1200 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I call to see how long it takes for my delivery to arrie +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a refund of $350 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna see the payment options i need assistance +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how to check how son can I expect the package +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help filing a customer reclamation against ur company +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me canceling purchase 00004587345 ? +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have an trouble changing the address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to unsubscribe to ur newsletter will uhelp me +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to get the invoice #37777 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I see purchase 00123842 current status? +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to ask for rebates +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: shippoing to Hungary +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance seeing in what cases can I request my money back +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to check the payment options, can you help me? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to check what payment methods are available +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance seeing how long the shipping takes +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what I have to do to chat with an assistant +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can iswap an article of order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me seeing how long the delivery takes +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to check in what cases can I request to be reimnursed +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: you aren't helpful at all, help contacting an agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wuld it be possible to place an order from Seattle +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help checking the bill #12588 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: cancel purchase 00123842 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to open a Platinum account? +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to earn several items +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i try to cancel the newsletter subscription +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to find information about a key reset +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: subscribe to company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i canot sign up how do i inform of goddamn signup problems +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna file a reclamation +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: find invoice #00108 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to use the pro profile +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to contact customer support, I need help +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: Ineed help updating my shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't cancel the subscription to the corporate newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: problems submitting the delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to list the available payment methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: shipping address not valid +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help to file a consumer claim against ur company +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: there are issues trying to edit my address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: problem with opening a Pro account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: speak with an assistant +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: order 370795561790 status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me check in what cases can I ask to be reimbursed +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to ask for a compensation of my money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I use the free profile? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to lodge a claim against yor business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating daat on gold account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where could i notify of payment errors +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i od not know how i can set up my new shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'd like to get my money back +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to edit my user, will you help me? +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't locate order 370795561790 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help giving a quick look at my invoice #00108 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what are your payment modalities? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance to solve bloody problems with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have a problem setting up a shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I have to do to close the pro account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: inform of issues with online registration +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to earn some of ur item howe can i do it +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I need to do to request rebates? +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I cannot recover my user password +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: iexpect a restitution of $1200 has it been processed +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have a trouble setting up the secondary shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance checking the currnet status of order 732201349959 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance to talk with an assistant +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to teack order 00004587345, how to do it? +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to use the Pro profile +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance informing of problems with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to reset my user PIN +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance trying to change the shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how i can see ur accepted payment options +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to see the payment methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to report an error with payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to list ur damn accepted payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help checking what ppayment payment modalities are available +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to chat with someone +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to cancel order 113542617735902? +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I make an reclamation against your business? +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: look for bill from David Miller +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me restoring my key? +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help checking when my parcel is going to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: creating pro account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to set up the deliveryaddress? +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a reimbursement of $160 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance checking your acceptde payment methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to see in what cases can I request refunds +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me seeing the withdrawal penalties +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me see the ETA of the purchase 00004587345? +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: show me the accepted paymnt options +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: my delivery address changed could ya change it +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to check in what cases can i ask to be reimbursed +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to leave a review for a product +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: problems with the deletion of a platinum account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can uhelp me to see the early exit penalty +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to place an order from Liverpool +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to download my bills from Mr. Smith how do i do it +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to subscribe to the corporate newsletter, help me +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is ti possible to place an order from Seattle? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need information about the shipping period +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help with creating my standard account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to retrieve the access key of my user +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to check what payment payment modalities ya accept +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya help me check what hours i can reach customer sevrice +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to find information about an address update +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what I have to do to shop an item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance seeing your allowed payment options +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check order 00123842 current status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: creating new platinum account for wife +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I check the withdrawal penalty? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance checking your money back policy +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i need to do to see ur refund policy +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: consumer complaint against ur organization +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I inform of problems with signup? +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I need to do to notify of issues with signup? +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can I update the delivery address? +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance to download the bill #12588 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanmt help to check the ETA of order 732201349959 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help checking in which cases can i ask to be refunded +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where could i cancel purchase 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me file a consumer complaint against yor company +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to modify the address, help me +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I enter my new shipping address? +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to purchase some items, could I get some help? +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help to list ur acceted payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance to see the cancellation fee +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help writing a review about ur services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: tracking purchase 00123842 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: delete Gold account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can uhelp me request a compensation of my money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: ineed information about shipping periods how could i get it +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to check in which cases can I ask for a refund +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: correct information on free account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am experiencing errors registering, could you help me? +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to see how long the shipping takes, help me +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: opening new premium account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance speakign to a human agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance to notify of errors with payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance to purchase some of ur item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to use the Pro profile? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to submit my feedback about a product +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help to find the fucking bills from Ms. Hawkings +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a restitution of 299 dollars, was it processed +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance obtaining fucking restitutions of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not want purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to call customer service, how to do it? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a compesation of 1200 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to see the accepted payment options? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a refund of $1499 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have a trouble submitting my new delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me finding bill #37777? +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to see the eta of order 732201349959 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i enter another shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a restitution of 160 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help cancelling order 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could i deete several damn articles from order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: problems with standard account terminations +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: editing data on free account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to download my invoice from Anna Freeman +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I check the withdrawal charges? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to see the ETA of order 732201349959 i need help +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to talk to customer service, help me +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: add something to order +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: would it be possible to remove my Gold account? +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: opena gold account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I sign up to your corporate newsletter? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: correct information on Pro account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance cancelling purchase 00123842 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: are there any early exit charges +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help to download th bills from Mr. Smith +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to hcange the information on my profile how to do it +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i get in touch with customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a compensation of $1200 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how I can change to the standard account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistnce talking with customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how to locate the invoice #85632 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna check ur reimbursement policy can i get some help +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could you help me to check how soon can I expect my package? +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to recover my user pin +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to see what payment options are available +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a restitution of $350 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to report a problem with registrations +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: modify purchase 00123842 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a restitution of 160 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking status of order +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont have a damn user account help me to create one +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know how i can earn several of ur item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: modifying Freemium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what to do to see the early termination fee +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a restitution of 160 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know how i can report errors with a registration +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i get information about lost key +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a restitution of $299 was it processed +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can I change my address? +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance seeing your available payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to create a pro account? +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: acn uhelp me to download my bill from Anna Freeman +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how to see the early exit charge +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: there is an issue trying to change my address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me see trhe payment methods? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me shopping some of your item? +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assikstance to talk with an agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance to solve troubles with online payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: tracking order 370795561790 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: would it be possible to locate purchase113542617735902? +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit info o freemium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do notknow how to get my invoice from Ms. Hawkings +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help submitting my secondary delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I have to do to report a signup error? +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: problems with opening a Premium account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: open a gold account for my fiancee +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a refund of 350 dollars, was it processed +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to check when will my article arrive, how do I do it? +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to inform of a sign-up error +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to swap an fucking product of purchase 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do i have to do to closd the premium account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance canceling my subscription to your newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: problems with canceling purchase 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to see oredr 00123842 status i need help +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what I have to do to download the bill #37777 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: hcanging details on Gold account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i have to do to check the termination fee +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to check how soon can I expect the product, help me +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: show me at what time I can call customer assistance +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what to do to cancel my Pro account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I file a customer claim against your organization? +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I filea claim? +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance seeong the ETA of order 00004587345 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I check the early termination penalty? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to notify of a problem with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check in what cases can I request a refund +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to make a claim +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: getting invoice from Mr. Jones +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to get the bills from Ms. Hawkings, help me +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a fucking rebate of $299 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a rebate of $299 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check invoice +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: reimbursing 1200 dollars +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: switching to free account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i check when my shipment is gonna arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get invoices from last purchase +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to know about the delivery poeriod +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to submit some feedback for your products +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking termination penalties +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to subscribe to the newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: buying item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: rebating $160 +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to check the shipping methods +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to cancel my subscription to your company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where could i restore the password of my account +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get invoice from Anna Freeman +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do udeliver to Japan +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to set another delivery address up +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to switch some items of purchase 00123842 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to look for my invoice #37777 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help reporting signup problems +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cannot report an issue with registrations +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a rebate of $160 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to find my bill frm Mr. Jones +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need support with my sign-up +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me see the status of order 732201349959 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I call to make a reclamation against your company +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cant create a user can uhelp me to report sign-uup issues +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance with canceling purchase 113542617735902 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help making a customer claim against ur organization +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can see how soon can I expect my shipment +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what I have to do to get the invoice #85632 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know how to report an issue with sign-up +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: register +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance contacting somebody +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I missed a product in order 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a refund of $299 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to retrieve my PIN code +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i request rebates of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to chat with an assistant? +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: change data on standard account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: reporting issues with payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a reimbursement of 1499 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i ask for restitutions of my money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to leave an opinion for your services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance to unsubscribe to your corporate newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I see your damn available payment modalities ? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to file a customer claim against ur company +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me enter a new shipping address? +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a refund of 1200 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have an issue with the sign-up +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me checking the early exit fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to change to the Pro account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to see your money back policy +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what is the cancellation penalty +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could ya help me tgo check the invoice from Anna Freeman +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to restore my user profile password? +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to track my last delivery, how do I do it? +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance submitting a new delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can uhelp me give a quick look at the bill #12588 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to see how long the shipping takes, how do I do it? +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit data on freemium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: modifying details on free account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to add an article to order 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not use myFreemium account, want assistance closing it +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: problem with lost PIN code +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance solving an error with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: have a problem with cancelling purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking order 732201349959 status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i inform of problems with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking invoices from last month +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how could i enter my secondary shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how could i purchase several of ur product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i cannot open an account where to report a signup problem +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: create new free account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check invoice #85632 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to get in touch with customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to see what shipment methods are available, help me +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to report an registration problem +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have a question about canceling order 00004587345 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating Freemium acount +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how i could cancel order 00123842 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help reporting problems with a registration +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have to ccheck in which cases can i request refunds +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna edit purchase 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assisrance to check how soon can I expect my package +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to notify of signup issues +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have submitted a wrong delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: rebate $1499 +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I acn look for my invoice #85632 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to cancel order 00123842 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can see the ETA of order 00123842 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: modify data on freemium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to change something of purchase 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I cannot open a user, how could I report sign-up errors? +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: company newsletter subscription +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what to do to see ur money back guarantee +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me chat with a live agent? +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I missed some items in purchase 00123842, can I add them? +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get refund of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: you are not helpful, I want help to speak to an operator +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what to do to retrieve the PIN of my profile +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to delete my Pro account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance chdcking invoice #00108 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to get my invoices from Ms. Hawkings +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: could I see at what time I can call customer assistance? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it posible to place an order from Detroit +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to updste my shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: subscribe to ut company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me speaking to customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: modifying details on Gold account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to notify of an error with sign-up? +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to check the ETA of the purchase 00123842? +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance listing the accepted payment options +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i nede help to add some items to order 370795561790 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want support editing the shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to check in what situations can I request refunds +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: my card was declined, how to report issues with payment? +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I need to do to use the free profile? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do you deliver to Liverpool? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a restitution of 350 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is their a section to send feedback for ur company +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have errors setting a secondary delivery address up +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to receive fucking rebates of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to see your payment methods? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help canceling purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: when am I receiving my compensation? +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: checking status of order 370795561790 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: make customer claim against ur business +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I cannot see order 00123842 current status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how I can get bill #00108 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what i need to do to make a customer reclamation +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want help to see ur available payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to demand compensations of my money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want help to write a review about ur products +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can ya help me to list ur allowed payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: modify order 00123842 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have bought some articles, cancel order 370795561790 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am looking for information about shipping period +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what to do to recover my account pin code +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'd like to change to the pro account i need assistance +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to delete the bloody free account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance locating purchase 370795561790 +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me canceling purchase 00004587345? +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to obtain a restitution of my money, I need help +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to buy several of your product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a compensation of $299, was it processed already +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna recover my pwd +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do you ship to Mexico? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: see bill from Mr. Smith +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a refund of 160 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i paid $1499 for this item help getting a compensation +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get invoices from ten months ago +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance recovering my user password +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a reimbursement of $1499, has it been processed? +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to see if there are any news on my rebate +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: writing comment for ur products +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance to add some items to purchase 113542617735902 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: removing freemium account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: see at what time i can reach customer assistance +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to order from Valencia? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit information on Premium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: check invoices from Anna Freeman +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'd like to leave a comment about a product how can i do it +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: doyou deliver to Hungary? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to receive refunds +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: deleting Freemium account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to add something to purchase 370795561790? +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: using Platinum account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to receive a refund of my money, can you help me? +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you show me the status of m newsletter subscription? +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to place an order from Seattle? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know what i need to do to send some damn feedback +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance setting the delivery address up +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to see at what time i can reach customer service +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I check the withdrawal fee? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to leave my feedback for a product +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: see purchase 732201349959 status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help unsubscribing to the corporate newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: getting invoice from 8 months ago +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help notifying of a payment error +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get bills from Mr. Jones +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a rebate of $160 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: editing pro account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to chat with somebody? +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to use the free profile? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i modif the shipping address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to see the early termination penalty +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: canceling purchase 00004587345 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have problems setting up another delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to check how long the shiping takes +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i list the pament modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to purchase some articles +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: have a question about the cancellation of my free account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit data on Platinum account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to see the shipping methods, can you help me? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to get refunds of money +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to notify of an error with signup +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do i have to do to delete the Platinum account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: question about cancelling purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i place an order from Hungary +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me restore my account pwd? +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i try to lodge a claim +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I cannot switch some products of purchase 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to locate bill #85632 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do you ship to Philadelphia? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am waiting for a reimbursement of 1499 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have a trouble submitting my new shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance writing a review for your products +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to retrieve my account access key +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: wanna see what hours customer support available is help me +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to cancel purchase 113542617735902 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i get information about a Platinum account removal +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: helpo to look for the bill from Ms. Hawkings +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistance seeing the accepted payment options +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to check the termination fee +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want a freemium account for my fiance, how can I open it? +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to file a customer complaint +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance to leave a review for your products +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do i see the damn withdrawal fees +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me seeing how soon can i expect myh purchase +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to leave some feedback for a product +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help lodging a reclamation against ur organization +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm trying to talk with an operator +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance seeing what delivery methods you offer +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help to report an trouble with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a rebate of $299 +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can i get information about changing the address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me to check how long it takes for my item to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance informing of an issue with payments +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I need to do to check the bill #37777 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I am trying to find shipping periods +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I download bill #85632? +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: correct information on Gold account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't inform of problems with registrations +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: use Premium account +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i expect a restituton of 1200 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to inform oof a problem with a sign-up +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: errors setting up the delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you show me in which cases can I ask to be reimbursed? +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what I have to do to earn a few of your item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I chose a wrong delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to notify of fucking errors with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance to notify of an issue with online payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what to do to correct the delivery address +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance giving a quick look at invoice #85632 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I get information about a standard account removal? +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need information about platinum account deletions +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I expect a reimbursement of 160 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help demanding reimbursements +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: contact agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how could I check your payment options? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: add item to order 732201349959 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need to lodge a customer reclamation against your company +The intention is as follows:", complaint END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me see in what cases can i ask to be refunded +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to see the early exit penalty how to do it +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do udeliver to Dublin +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to send some feedback for a service +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help regarding payment +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I forgot my account password, could you help me restore it? +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know what I need to do to speak with a live agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to contact customer support, will you help me? +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: under what circumstances can I ask for a damn reimbursement? +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how I can check the withdrawal fee +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help seeing your payment methods +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do you deliver to Dublin? +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what is the delivery period for my parcel +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to submit feedback for your services? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how do I check the earl exit fees? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to restore my profile password +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance acquirin a few of ur item +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: ya have a method to leave some feedback for ur services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I get my invoice from Mr. Smith? +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me check the withdrawal charge +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want assistance to open a Premiumaccount for my daughter +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you give me information about my PIN code reset? +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want to see the early termination charges, how to do it? +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'd like to report errors with registrations help me +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: change info on Premium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I can't switch some products of purchase 00004587345 +The intention is as follows:", change order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit data on Freemium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know what I have to do to delete the premium account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: in which cases can i request a reimbursement +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I would like to see what hours I can reach customer support +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to list the payment modalities +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help listing the bloody payment options +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i call to send some feedback for ur services +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance purchasing some articles +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to locate the bills from Ms. Hawkings +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help talking with a human agent +The intention is as follows:", contact human agent END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help to notify of an payment error +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i do not know how to download my invoice #00108 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how can I get a reimbursement of money? +The intention is as follows:", get refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where to see order 370795561790 current status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i have got to unsubscribe from ur company newsletter help me +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to take a quick look at the bill #37777? +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where can I leave a review about a service? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to change to the platinum cacount? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I needhelp seeing the termination charges +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: get invoice from 2 purchases ago +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help to notify of a sign-up error +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: have a problem with a shipping address correction +The intention is as follows:", change shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how to sign up to the company newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i open a gold account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: is it possible to get the invoice #85632 +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: customer support mail +The intention is as follows:", contact customer service END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have got to cancel purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to see how long the delivery takes +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance closing my Gold account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: do udeliver to Toronto +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i dont know what to do to retrieve my profile pin +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help to see how long the goddamn refunds take +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help seeing in what situations can I request my money back +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: under which circumstances can I request my money back? +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me solving a payment error? +The intention is as follows:", payment issue END +"Please categorise the customer intent from the conversation below: + +### + +Customer: show me the early exit fere +The intention is as follows:", check cancellation fee END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need help shopping a few of ur prodxuct +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how could I use the fucking Freemium profile? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I restore the pass of my profile? +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need to unsubscribe from ur newsletter +The intention is as follows:", newsletter subscription END +"Please categorise the customer intent from the conversation below: + +### + +Customer: need assistance to submit a different delivery addrses +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: edit info o free account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I try to leave an opinion about a service +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: updating premium account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need assistance to report problems with signup +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: removing Platinum account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need help to see the methods for delivery +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do I list the allowed payment modalities? +The intention is as follows:", check payment methods END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i need help to shop some of ur product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: want assistance to report problems with signup +The intention is as follows:", registration problems END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I'm waiting for a refund of 350 dollars +The intention is as follows:", track refund END +"Please categorise the customer intent from the conversation below: + +### + +Customer: create pro account +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I do not know how I can cancel purchase 732201349959 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i ordered some article how do i cancel purchase 00004587345 +The intention is as follows:", cancel order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I don't know how to write a review +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can i place an order from Liverpool +The intention is as follows:", delivery options END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to download my bills from Ms. Hawkings? +The intention is as follows:", get invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: removing premium account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: new gold account for bride +The intention is as follows:", create account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I want help seeing how long refunds usually take +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have to retrieve the pazssword of my user +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: show me how long it takes for the purchase to arrive +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: what do I need to do to change to the free account? +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help me seeing how soon can i expect the article +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I call to see how long the delivery takes +The intention is as follows:", delivery period END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where do i order several items +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I have an issue entering my delivery address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: issue submitting a shipping address +The intention is as follows:", set up shipping address END +"Please categorise the customer intent from the conversation below: + +### + +Customer: assistancew buying several of your product +The intention is as follows:", place order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: are charges of services reimbursable? +The intention is as follows:", check refund policy END +"Please categorise the customer intent from the conversation below: + +### + +Customer: how to restore my user PIN? +The intention is as follows:", recover password END +"Please categorise the customer intent from the conversation below: + +### + +Customer: i want assistance using the freemium profile +The intention is as follows:", switch account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: I need assistance giving a quick look at bill #00108 +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can you help me to locate the bill #00108? +The intention is as follows:", check invoice END +"Please categorise the customer intent from the conversation below: + +### + +Customer: editing account +The intention is as follows:", edit account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: delete Freemium account +The intention is as follows:", delete account END +"Please categorise the customer intent from the conversation below: + +### + +Customer: can I write a review for your services? +The intention is as follows:", review END +"Please categorise the customer intent from the conversation below: + +### + +Customer: help seeing order 732201349959 status +The intention is as follows:", track order END +"Please categorise the customer intent from the conversation below: + +### + +Customer: where is ordered 00004587345? +The intention is as follows:", track order END