the key diagnostic messages from the questionnaires and the interview programmes organised by the oecd team largely corroborated the indepth assessment that the chilean government carried out when preparing the national policy for urban development they are fully in line with the assessment that this present oecd review has conducted for administrative and regulatory governance digital government and deployment of ict in the public sector and sme development territorial governance is crucial as it heavily depends on how both urban and rural areas can guarantee agreed living standards develop and prosper designing and managing efficient planning and zoning policies including construction permit procedures has acquired increasing relevance in the light of the challenges posed by rapidly evolving societies and the globalised economy