a, Josephine Nabukenya, Agnes R. Semwanga, Julianne S. Otim (2012)A Model for Facilitating Uganda to a Preferred BPO Destination in the Region 8th ANNUAL INTERNATIONAL CONFERENCE ON COMPUTING AND ICT RESEARCH  ICCIR 12(pages 93-111) Benjamin Kanagwa, Josephine Nabukenya, Agnes Rwashana Semwanga andJulianne Sansa Otim, A Model for Facilitating Uganda to a Preferred BPO Destination in the Region, Proc. International Conference on Computing  ICT Research (ICCIR 2012), August 2012, Kampala, Uganda,