Electronic government and the information systems perspective : 12th International Conference EGOVIS 2023 Penang Malaysia August 28 30 2023 proceedings This book constitutes the proceedings of the 12th International Conference on Electronic Government and the Information Systems Perspective EGOVIS 2023 which took place in Penang Malaysia during August 28 30 2023. The 8 full papers presented together with 1 short paper were carefully reviewed and selected from a total of 17 submissions. They were organized in topical sections as follows: e Government; strategy; artificial intelligence