E business innovation and change management Chapter I Innovation and Change Management Mohini Singh 1 Chapter II Leadership in E Business Owen Cope Dianne Waddell 19 Chapter III Executive Judgment and the e Business Advantage Valerie Baker Tim Coltman Joan Cooper 38 Chapter IV A Change Management Framework for E Business Solutions Sushil K. Sharma 54 Chapter V Resistance: A Medium for the Successful Implementation of Technological Innovation Dianne Waddell 70 Chapter VI Building Effective Online Relationships Byron Keating Robert Rugimbana Ali Quazi 84 Chapter VII E Partnership and Virtual Organizations: Issues and Options Fang Zhao 105 Chapter VIII A B2E Solution: Change Management Perspectives Paul Hawking Susan Foster Andrew Stein 120 Chapter IX E Government in Developing Countries: A Sri Lankan Experience Ramanie Samaratunge Dianne Waddell 137 Chapter X Using Actor Network Theory to Identify Factors Affecting the Adoption of E Commerce in SMEs Arthur Tatnall Stephen Burgess 152 Chapter XI The Application of the Innovative Mobile Technologies in the Business Environment: Challenges and Implications Nabeel A. Y. Al Qirim 170 Chapter XII The Evolution of Technology Innovation at Dakin Farms Pauline Ratnasingam 191 Chapter XIII From Cash to E Money: Payment System Innovations in Australia Mohini Singh Betty Zoppos 209 Chapter XIV Security Management in an E Business Environment Mohini Singh 231 Chapter XV Ethics and E Business: An Oxymoron Dianne Waddell 250