Refugee news refugee politics : journalism public opinion and policymaking in Europe Introduction : situating the refugee crisis and its sociopolitical effects through 21st century European journalism Giovanna DellOrto and Irmgard Wetzstein Welcoming citizens divided government simplifying media : Germanys refugee crisis 2015 2017 Dietrich Thränhardt One sentence many misunderstandings : a German journalist reflects on Germanys we can do it stance Peter Riesbeck The expectations politics policy conundrum : assessing the impact of the migration and refugee crisis on the European Union Vicki L. Birchfield and Geoffrey Harris Fortress Europe : representation and argumentation in Austrian media and EU press releases on border policies Sabine Lehner and Markus Rheindorf The gender dimension of the refugee debate : progressiveness and backwardness discourses in Austrian press coverage Irmgard Wetzstein Empathy toward refugees apathy toward journalism : hundreds of thousands of refugees in Greece thousands of stories just a few hundred clicks Andreas M. Panagopoulos Real empathy fake news : one reporters experiences in the frontlines in northern Greece Costas Kantouris Moving on and in : integration through shared and independent living spaces in Greece Sophia Ioannou with Valia Savvidou Tackling the refugee crisis and meeting the educational needs of newly arrived refugees : programs for refugee teachers and students in Germany and Austria Kerstin Lueck and Leonhard Dokalik Wetzstein Online fake news hateful posts against refugees and a surge in xenophobia and hate crimes in Austria Claudia Schäfer with Andreas Schadauer Trying to find the right words Ioannis Papadopoulos Down & out & wet & bedraggled : navigating the emotional and ethical maelstrom of reporting from the crisis flashpoint of Idomeni Phoebe Fronista and Sofia Papadopoulou Overcoming the empathy gap : covering Europes migrant crisis for an American audience Jeanne Carstensen Reporting back to the migrant audience : Afghans exodus and perilous journey to Europe Mstafa Mohammad Sarwar Avoiding the traps of the numbers game and caricatures : the responsibility of keeping the factual record for the world Elena Becatoros and David Rising From empathy to hostility In 127 days : the journey of Austrian press and TV coverage Edith Meinhart Martin Staudinger and Peter Unger Colognes New Years Eve sexual assaults : the turning point in German media coverage Jan Bielicki Fake news and a profession in crisis : a foreign correspondent reflects on Willkommenskultur Carmen Valero Torn between transparency and stereotypes : how to report about refugees and crime Eva Thöne Widening the focus : why writing about migration is more than writing about migrants Caterina Lobenstein After the arrival : telling stories of integration in Germany for a global audience Melissa Eddy Conclusion : interplays of journalistic practices news public opinion and policies in Europes refugee crisis Giovanna DellOrto