Agile sales : delivering customer journeys of value and delight Cover Half Title Title Page Copyright Page Dedication Table of Contents List of Figures Figure I.1 Agile Sales Figure 1.1 Pareto Principle and 80 20 Rule Figure 1.2 Persona Map Figure 1.3 Personal Map of Driven Bob Figure 1.4 Customer Contextual Interview Form Figure 1.5 Empathy Map Figure 2.1 Catch Ball Process Figure 3.1 Multi Level RVMs Figure 3.2 Scrum Board Figure 3.3 Winson Groups Values and Behavior Figure 3.4 Team Behavior Change Tracker Figure 3.5 Burn Up Watermelon Chart Figure 3.6 Inghams Daily Operations Review Board