Service availability : First International Service Availability Symposium ISAS 2004 Munich Germany May 13 14 2004 ; revised selected papers This book constitutes the thoroughly refereed post proceedings of the First International Service Availability Symposium ISAS 2004 held in Munich Germany in May 2004. The 15 revised full papers presented were carefully selected from 28 submissions during two rounds of reviewing and improvement. Among the topics addressed are high availability database architectures data persistence dependable mobile Internet services System Availability Forum standards QoS control middleware service level management service management location based services service robustness service availability evaluation continuous services AMF services etc