Knowledge management strategy and technology This unique resource gives you a thorough up to date understanding of knowledge management (KM) and details the techniques you need to identify manage control the flow store and share access to information. Utilizing real world case studies and in depth discussions the book helps you develop a strategy for implementing programs to take advantage of the power of knowledge create systems to make knowledge readily available throughout your organization and prepare directory systems that provide a source for locating and interacting with knowledge workers and automating the sharing of know