Information for a better world: normality virtuality physicality inclusivity Isaac Sserwanga Anne Goulding Heather Moulaison Sandy Jia Tina Du António Lucas Soares Viviane Hessami Rebecca D. Frank editors ; Part 2 This two volume set LNCS 13971 + 13972 constitutes the refereed proceedings of the 18th International Conference on Information for a Better World: Normality Virtuality Physicality Inclusivity held in March 2023. The 36 full papers and the 46 short papers presented in these proceedings were carefully reviewed and selected from 197 submissions. They cover topics such as: Archives and Records Behavioral Research Information Governance and Ethics AI and Machine Learning Data Science Information and Digital literacy Cultural Perspectives Knowledge Management and Intellectual Capital Social Media and Digital Networks Libraries Human Computer Interaction and Technology Information Retrieval Community Informatics and Digital Information Infrastructure