Risk based thinking : managing the uncertainty of human error in operations Introduction A nuclear professional A strategic approach Fundamentals of human and organizational performance Risk based thinking and chronic uneasiness Critical steps Systems thinking for H&OP Systems learning Managing human performance Integrating and executing H&OP and risk based thinking Epilogue: Live long and prosper Appendix 1: Glossary of terms Appendix 2: Generic local factors Appendix 3: Common error traps Appendix 4: Fundamental human performance tools Appendix 5: Candidate indicators for H&OP Appendix 6: The building blocks of H&OP : self assessment criteria Appendix 7: Suggested reading Index