Managing global supply chains Introduction The role of supply chain as a key value driver in global market Why global supply chain management Understanding global supply chain management and its building blocks Building blocks of global supply chain Customer focus and demand Resource and capacity management Procurement purchasing and supplier focus Inventory management Operations management Distribution management New demands and trends Supply chain in service sectors and non profit and charity organisations Globalisation and supply chain in emerging markets Digital revolution and e supply chain Lean and agile supply chain Supply chain in the retail sector Sustainable supply chain Supply chain for major projects Quantitative analysis and optimisation in global supply chains Supply chain strategies Managing supply chain risks Integrating supply chain management Systems and procedures Sales and operations planning Global supply chain performance management Case study examples