Quality of Service — IWQoS 2003 : 11th International Workshop Berkeley CA USA June 2–4 2003 Proceedings This book constitutes the&nbsp;refereed proceedings of the 10th International Workshop on Quality of Service IWQoS 2003 held in Berkeley CA USA in June 2003. The 27 revised full papers presented were carefully reviewed and selected from numerous submissions. The papers are organized in topical sections on analysis and modeling resource allocation and admission control multimedia and incentives dependability and fault tolerance routing availability and dependability Web services rate based QoS and storage