Writing and speaking in the technology professions : a practical guide Front Matter Getting Started: Writing the First Drafts Can Engineers Write Joan Knapp Preparing to Write the Document: A Worksheet for Situational Analysis in the Workplace Ronald J Nelson Issue Trees: A Tool to Aid the Engineering Writer Joann Temple Dennett Michael Hseih Ready Aim Write! Ruth C Savakinas Beginnings and Endings: Keys to Better Engineering Technical Writing Marcia Martens Pierson Bion L Pierson Could You Be Clearer An Examination of the Multiple Perspectives of Clarity Ronald E Dulek The Grammar Instinct Alan D Manning Comparing the Two Cultures in Technical Writing Don Bush Construction and Content: Putting Documents Together Creating a Doc Spec Liz Wing Write a Good Technical Report Gael D Ulrich How to Avoid the Transitional Ax in Indirect Bad News Messages Thomas L Wiseman Job Hunting: Sharpening Your Competitive Edge Ron S Blicq How to Write a Recommendation Alan D Wilcox Some Guidance On Preparing Technical Articles For Publication Richard Manley Judith Graham Ralph Baxter Todays Style Guide: Trusted Tool with Added Potential Jane Perkins Cassandra Maloney Professional Communication and the Odor of Mendacity : The Persistent Suspicion that Skillful Writing is Successful Lying Edmond H Weiss Text and Graphics: Presenting Information Visually Editing Visual Media Thomas R Williams Deborah A Harkus Visual Discriminability of Headings in Text Thomas R Williams Jan H Spyridakis Choosing the Right Graph Jean Luc Doumont Philippe Vandenbroeck Table Construction: Dos and Donts Eva Dukes Safety Labels: What to Put in Them How to Write Them and Where to Place Them Christopher Velotta Editing Math: What to Do with the Symbols Barry W Burton Displaying Scientific Graphics on Computer Janet E Lincoln Donald L Monk Manuals and Procedures: Giving Directions that Work Designing and Writing Operating Manuals Lidia Lopinto Manual Dexterity What Makes Instructional Manuals Usable James P Gleason Joan P Wackerman Selecting and Switching: Some Advantages of Diagrams Over Tables and Lists for Presenting Instructions Angelique Boekelder Michaël Steehouder Using a Structured Design Analysis to Simplify Complex In House Computer Manuals John S Craig Single Source Manuals Gary Bist The Effects of Screen Captures in Manuals Mark Gellevij Hans van der Meij Ton de Jong Jules Pieters The User Edit: Making Manuals Easier to Use Marshall A Atlas Proposals: Writing to Win the Customer Fifteen Questions to Help You Write Winning Proposals T M GEORGES The Short Proposal: Versatile Tool for Communicating Corporate Culture in Competitive Climates Bernard Elliott Budish Richard L Sandhusen Technical Writing and Illustrating Strategies for Winning Government Contracts Robert B Greenly Storyboarding Can Help Your Proposal Robert A Barakat Developing Winning Proposal Strategies Robert A Barakat Clarification Questions That Work Annette D Reilly Proposals: Write to Win Clark E Beck Broadening Employment Horizons: Transferring Proposal Writing Skills from For Profit to Nonprofit Organizations Sherry Shebley Hamilton Revising and Editing: Refining Your Documents Theory and Practice of Editing Processes in Technical Communication Roger E Masse When the Basics Arent Enough: Finding a Comprehensive Editor Laurel K Grove Collaborative Writing in the Workplace Charles R Stratton Reverse Engineering: The Outline As Document Restructuring Tool Dietrich Rathjens How Writing Helps R&D Work Herbert B Michaelson The Paradox of Revision: A Study of Writing as a Product in the Revision of Manuals Alice I Philbin Melissa M Spirek Online Editing Mark Up Models and the Workplace Lives of Editors and Writers David K Farkas Steven E Poltrock Oral Presentations: Speaking Effectively to Groups A Quick and Easy Strategy for Organizing a Speech Richard A Lindeborg A Good Speech is Worth a Thousand (Written) Words Bert Decker The Engineering Presentation: Some Ideas on How to Approach and Present It Ronald C Rosenburg Authenticity Beats Eloquence Susan Dressel Joe Chew Handling a Hostile Audience: With Your Eyes Gilda Carle Improving Oral Marketing Presentations in the Technology Based Company Michael F Warlum Illustrations in Oral Presentations: Photographs Thomas Walsh Producing a Video on a Technical Subject: A Guide Danny Dowhal Gary Bist Peter Kohlmann Stan Musker Heather Rogers Listening Meeting and Teamwork: Working with Others to Get Results You Havent Heard a Word I Said: Getting Managers to Listen Jo Procter Becoming an Effective Listener Marion E Haynes Toward Better Meetings: A Psychologists View Eugene Raudsepp Presenting the Successful Technical Seminar Thomas Ealey Project Characteristics and Group Communication: An Investigation Tom L Roberts Paul H Cheney Paul D Sweeney Between Silence and Voice: Communicating in Cross Functional Project Teams Linda Loehr A Dialogue Technique to Enhance Electronic Communication in Virtual Teams Bernard C Y Tan Kwok Kee Wei Wayne W Huang Guet Ngoh Ng Videoconferencing as a Communication Tool Jan A Sprey Global Communication: Conveying Meaning Internationally World Language Status Does Not Ensure World Class Usage Joann Temple Dennett English Language Education for Specific Professional Needs Thomas Orr When Culture and Rhetoric Contrast: Examining English as the International Language of Technical Communication Kirk St Amant The Organization of Japanese Expository Passages Waka Fukuoka Jan H Spyridakis Measuring the Translatability of Simplified English in Procedural Documents Jan H Spyridakis Heather Holmback Serena K Shubert Babel in Document Design: The Evaluation of Multilingual Texts Leo Lentz Jacqueline Hulst Aligning International Editing Efforts with Global Business Strategies Carol Leininger Rue Yuan Tackling the Needs of Foreign Academic Writers: A Case Study Shimana Kushner The Internet: Making the Most of Cyberspace Stylistic Guidelines for E Mail Renee B Horowitz Marian G Barchilon Whos Reading My E Mail : A Study of Professionals E Mail Usage and Privacy Perceptions in the Workplace Patricia A Chociey Customer Partnering: Data Gathering for Complex On Line Documentation Joann T Hackos Molly Hammar Arthur Elser Challenges in Developing Research Based Web Design Guidelines Mary B Evans The Web and Corporate Communication: Potentials and Pitfalls Gary Ritzenthaler David H Ostroff Editing a Web Site: Extending the Levels of Edit Steven L Anderson Charles P Campbell Nancy Hindle Jonathan Price Randall Scasny Web Accessibility for People with Disabilities: An Introduction for Web Developers Jeff Carter Mike Markel A Conceptual Framework for International Web Design Fatemeh Mariam Zahedi William V Van Pelt Jaeki Song