Ambient intelligence – software and applications : 11th International Symposium on Ambient Intelligence This book includes the outcomes of the 11th International Symposium on Ambient Intelligence (ISAmI 2020). The 11th International Symposium on Ambient Intelligence is hosted by the University of L’Aquila and is going to be held in L’Aquila (Italy). Initially planned on the 17th to the 19th of June 2020 it was postponed to the 7th to the 9th of October 2020 due to the COVID 19 outbreak.