Quality reliability security and robustness in heterogeneous systems : 14th EAI International Conference Qshine 2018 Ho Chi Minh City Vietnam December 3–4 2018 : proceedings This book constitutes the refereed post conference proceedings of the 14th EAI International Conference on Quality Reliability Security and Robustness in Heterogeneous Networks QShine 2018 held in Ho Chi Minh City Vietnam in December 2018. The 13 revised full papers were carefully reviewed and selected from 28 submissions. The papers are organized thematically in tracks starting with security and privacy telecommunication systems and networks networks and applications Improving Privacy for GeoIP DNS Traffic Deep Reinforcement Learning based QoS aware Routing in Knowledge defined networking 3 Throughput optimization for multirate multicasting through association control in IEEE 802.11 WLAN An NS 3 MPTCP Implementation A Novel Security Framework for Industrial IoT based on ISA 100.11a Social aware Caching and Resource Sharing Optimization for Video Delivering in 5G Networks Energy Efficiency in QoS Constrained 60 GHz Millimeter Wave Ultra dense Networks Priority based Device Discovery in Public Safety D2D Networks with Full Duplexing Modified Direct Method for Point to Point Blocking Probability in Multi service Switching Networks with Resource Allocation Control Inconsistencies among Spectral Robustness Metrics QoS criteria for energy aware switching networks Modelling Overflow Systems with Queuing in Primary Exploring YouTube’s CDN Heterogeneity