Evaluating training programs : the four levels The Kirkpatrick Model for evaluating training programs is the most widely used approach in the corporate government and academic worlds. First developed in 1959 it focuses on four key areas: reaction learning behavior and results. Evaluating Training Programs provides a comprehensive guide to Kirkpatricks four level model along with detailed case studies that show how the approach is used successfully in a wide range of programs and institutions. The third edition revises and updates existing material and includes new strategies for managing change effectively