Electronic health records : a guide for clinicians and administrators What is the electronic health record Jerome H. Carter Computer hardware and enabling technologies Dan Davis Operating systems and programming languages Stephen E. Brossette Databases warehouses and data repositories Ashwin B. Philar Jerome H. Carter Internet and intranet technologies Daniel R. Masys Informatics standards Naveen Maram Identifying and understanding business processes in clinical practice Blackford Middleton John Janas Identifying and understanding clinical processes Matthew Morgan Clinical decision support Bruce Slater Jerome A. Osheroff Quality improvement and the EHR Feliciano Yu Jeroan J. Allison Thomas K. Houston Physician adoption strategies Lyle Berkowitz Legal issues and health care information Terri Mallett Privacy and security of health information Merida L. Johns Starting the EHR selection process Jerome H. Carter How to use consultants effectively Erica L. Drazen From process analysis to product evaluation Jerome H. Carter Evaluation of product features Jerome H. Carter Vendor evaluation Sarah T. Corley Creating a request for proposal and negotiating a contract Sarah T. Corley Gathering information : site visits and demonstrations Bruce Slater Planning your implementation Jerome H. Carter Project management : concepts and methods Thomas C. Tinstman Workflow Caroline Samuels Going live : training data migration and interfaces Sarah T. Corley EHR HIPAA & security : practical implications Suchit Mishra