Demand driven supply chain management : transformational performance improvement Acknowledgements Introduction and summaries What is demand driven SCM Why demand driven SCM How to operate a demand driven supply chain Demand driven SCM and lean Why arent we already using demand driven SCM The demand driven institute demand driven MRP and SaaS What next : control theory Postscript: from supply chain : an apology to our commercial colleagues The story behind DDMRP : contribution by Chad Smith and Carol Ptak co founders of the demand driven institute Further reading Index