Metaheuristics in the service industry A bicriteria traveling salesman problem with sequence priorities Heinz Schmitz and Sebastian Niemann Metaheuristics for tourist trip planning Pieter Vansteenwegen [and others] Solving fuzzy multi item economic order quantity problems via fuzzy ranking functions and particle swarm optimization Adil Baykasoğlu and Tolunay Göçken Fixed and variable toll pricing in road networks with direct search metaheuristics Loukas Dimitriou and Theodore Tsekeris Scatter search for locating a treatment plant and the necessry transfer centers in a reverse network Míguel Ortega Mier Joaquín Delgado Hipólito and Álvaro García Sánchez Variable neighbourhood descent for planning crane operations in a train terminal Wouter Souffriau [and others] Design and analysis of evolutionary algorithms for the no wait flow shop scheduling problem Jens Czogalla and Andreas Fink Metaheuristics for the index tracking problem Giacomo di Tollo and Dietmar Maringer A hyrid algorithm for vehicle routing of less than truckload carriers Julia Rieck and Jürgen Zimmermann