Product Focused Software Process Improvement : Second International Conference PROFES 2000 Oulu Finland June 20 22 2000. Proceedings This book constitutes the refereed proceedings of the Second International Conference on Product Focused Software Process Improvement PROFES 2000 held in Oulu Finland in June 2000. The 30 revised full papers presented were carefully reviewed and selected from a total of 60 submitted full papers. The book is divided into topical sections on process improvement empirical software engineering industrial experiences methods and tools software process and modeling software and process measurement and organizational learning and experience factory