Title: Guidelines for vehicle development based on principles of universal design
text: In order to fulfill the users' needs, many innovations are included in vehicles. However, not all of these vehicles can be used by People with Special Needs (PSN), due to their technical characteristics and/or adaptation cost, even with the financial incentives offered by Brazilian Government. In this context, the Universal Design (UD) is inserted, where PSN and people without physical deficiencies can use the same vehicle, with little or no adaptation. In order to identify the needs of PSN, interviews were carried out with PSN and exhibiters of automotive products for PSN, in the VII Reatech 2008 (International Fair of Technologies of Rehabilitation, Inclusion and Accessibility), where can be highlighted: to lower the car floor; to improve the door access (increasing width, height and opening angle); to improve the internal space of vehicles; to reduce the cost of adaptation kits; and others. Inclusion programs of the main Brazilian automotive manufacturers were also identified, focusing on kits for automotive adaptation, where some of them were preliminarily evaluated. Finally, general guidelines for vehicle development are proposed, based on principles of UD, results of interviews and a literature review.