Company: Oracle
Date: 2021-03-15
Overall rating: 1/5
Employment status: current

Weird culture, no experience recognition - qunatity over quality.
Pros: If you have the strength to do your job, compensating for the lack of tech know how of the lower manager tier -while learning other stuff, is a great place to learn new things - due to Oracle University ( free online classes, books, knowledge database for hundreds of topics related or not directly to tech).
Cons: No recognition for the extra tasks.
No time allocation for extra task ( you have to do within the same 8 hours what you used to do + a lot more free of extra payment).
Some lower tier managers have the audacity to demand over-time.
Most middle tier/ upper tier managers don't care about Customer satisfaction, the only goal is to close as many tickets as possible.
Low to no knowledge from most of Fusion Cloud Implementation Consultants - majority log tickets seeking solutions not usage/ testing responses on various issues encountered.
2/3 of all Support Engineers don't have prior understanding of business flows and refuse learning it.
2/3 of all Support Engineers wanna pass their job to those 1/3 that care for Customer or wanna learn stuff.