Company: Apple
Date: 2012-07-24
Overall rating: 3/5
Employment status: current
Experience level: Junior

Genius Bar is incredibly stressful, the scheduling is unhealthy, the people are amazing
Pros: Excellent on the job training.  Constant opportunities to upgrade.  No egos, approach anyone at anytime about anything.  When the internal tools are working, they are second to none.  Suggest a great idea, no reason it won't get implemented. Focus on repairing relationships not just repairing technology.
Cons: Expected to resolve phone/ipad/ipod appointment in less than 10 min.  Expected to resolve computer appointment in less than 15 minutes.  Expected to multitask up to 3 appointments at the same time.  Impossible, stressful assembly-line treatment.  Unhealthy rotating retail schedule.  Sometimes working 2 months without every getting a weekend off.