Company: Apple
Date: 2010-12-09
Overall rating: 2/5
Employment status: former

Retail Management Ruins the Apple Experience for Employees
Pros: Working with customers and helping them take home Apple products is truly a rewarding experience. The majority of customers are friendly and excited about being in the store and learning about the products, which makes the job a lot of fun. Coworkers are also a major pro, as they are diverse, supportive, friendly, helpful and fun.
Cons: Management is obsessed with service attachment rates. Despite Apple Corporate's belief in providing exceptional service, store managers are willing to sacrifice the customers by promoting aggressive selling techniques and will even punish compassionate specialists. If you want to work in an Apple retail store, be prepared for an intense sales environment where your are constantly pushed and bullied into achieving better sales numbers.