Company: Apple
Date: 2017-06-13
Overall rating: 1/5
Employment status: former
Experience level: Senior

Best job but the worst company to work for
Pros: High pay 
Automatic promotions without applying for the next tier of support
excellent benefits
Cons: Company will chastise you and punish you severely for simple basic human errors; i.e. a typo 
Management is untrained and unqualified; most are hired have zero customer support experience previously, and have never taken a CS call in their life. 
The word of management will be taken over yours, no matter how much evidence you have to prove you're doing what you thought to be correct