Company: IBM
Date: 2017-04-26
Overall rating: 2/5
Employment status: former
Experience level: Senior

Cloud Managed Services Turmoil
Pros: IBM typically has very well trained, experienced, open and thorough first line management which are always available to help new and old employees and legitimately care about their people.
Cons: Processes are often in constant flux. Pay tends to be below average in many/most divisions. Offshore outsourcing continues unabated as a way to offset the continued lack of revenue generation. Persistent disconnect between sales and support, transition & build to steady-state leads to extreme levels of micromanagement which only causes more muddled processes and lack of solid process improvement.