Company: Apple
Date: 2010-02-09
Overall rating: 3/5
Employment status: former

Apple Care Support
Pros: Generous benefits and perks such as vacation and sick time.
Cons: It feels like the culture is more of who you know then what you know. 
The training is very well done unless  you are in a department that is not 
in the core of Apple Care (example: Itunes and MobileMe).
Certain Managers do not seem to care or learn what we are supporting. Makes it 
very difficult to explain when there are legit issues that customers are upset about.