Company: J-P-Morgan
Date: 2017-08-01
Overall rating: 3/5
Employment status: current

Escalation Senior Service Specialist
Pros: Daily Interaction with customers via phone, investigation, analysis and resolution of customer complaints.  Able to move to different departments.
Cons: Money is not that great. Raises are very, very low.  Turnover is great. No bonuses. Employee recognition is very low as well.   Although moving up the ladder is very much accessible the money is not there making the desire to move up not desirable.