Company: McDonald-s
Date: 2019-01-29
Overall rating: 3/5
Employment status: current
Experience level: Junior

Meh
Pros: It's gotten better than when i first started but still meh. 

some days are better than others. 

You get a free meal daily, and 1 half off daily so thats nice. 

They ARE willing to work with your schedule if you tell them 3 weeks in advance (they make the schedule 3 weeks ahead and hate it when you tell them less than that) 

you can get pretty decent hours i range from 24-32 on a good week, this is just spending money for me so when i applied i only put in for 4 days a week though, i know people who get 38-a full 40. 

11 dollars an hour is great, other fast food jobs in the area are about 9....burger king 10.
Cons: here we go.

at my store they always schedule a crap ton of people on from about 9-2, people always get sent home. i usually come in at 4 and when i go in the night manager is so relieved (24 hour store) because normally it's just her, one cook, and one drive thru person, and maybe some nights a front line/cashier person. so one thing they need to do is space schedules out some so we don't have a ton of people back there at 9-2 and ease up the work load other times

we only have ONE register that works on frontline, since I started one has been broken...and apparently it was broken before i started. and for the past 2 weeks the other one has been down leaving us with one register even when we get busy. 

this one may just be my store but no kidding yesterday we had 9 people behind the counter.....we literally had 4 people running orders, standing around doing nothing. i tell them i need to go to the bathroom if they will watch the register. i go  it takes me maybe 5 minutes, i come back and there is a line almost to the bathroom! Like what the heck! not one of you standing there could take orders for 5 minutes? 

every day before i leave the manger who always has the morning slots asks me to mop and sweep....i wouldn't have a problem with that if normally the person who leaves 30 minutes before me does it too! I mean we just mopped 30 minutes ago and you want us to again! why? 

my last 3 shifts they put a girl who knows NOTHING about making lattes, and other drinks out of the hot machine on running for me. like i said we have ONE register working so when we get busy I cannot step away and make them....then she whines that orders aren't getting put out because she doesn't know how to make them, then they yell at me, and i point at the line reaching to timbucktoo 

the fryer oil is NASTY never changed, never skimmed 

most of my customers are not bad....a few pet peeves...1. waiting until you get to the hand out window to asks for sauces, or an extra cup of ice  when it's obvious that we're busy and that theres a lot of people behind you. just ask for it when you order! how hard is that? 2. people with heavy accents.....i get so many people with heavy accents, and then they get mad when i ring things up wrong or have to ask 2-3 times, or they expect me to be mind readers and know what 'chicken thing, or burger (do you know how many burgers we have on the menu?)  means. 3. getting mad if i give you a large cup instead of a medium/small....they're all a dollar! if i ring it up wrong is it really that big a deal

another customer related one, why do people get so mad when you repeat their order back to them? I'm just making sure i rang you up right and it took 5 seconds to ask you!