Company: IBM
Date: 2014-04-28
Overall rating: 3/5
Employment status: current
Experience level: Junior

Good in terms of job stability but bad when it comes to pay employees who are working for the company for long time.
Pros: If you are looking for job stability then definitely it is a company which you should look for. Even you do not perform well managment will try their best to fit you somewhere.
Cons: They hire guys with atleast 2-3 years of experience in BPO's as Lead Operations (Band 5) and pay them twice or thrice for the same work which they pay to Band- 3 or 4, who is already working in the company for 3 or 4 years. 

Facilities are pathetic. Many times coffee or tea is not available in coffee machine and tissue paper and soap in washroom and cafetaria. Especially on weekends.

If you are stuck on a call and miss your cab you are not going to get another cab. You have to pester Transport Supervisors for alignment and you will get a drop at your pickup/drop point. On weekends if you are the only person who is suppossed to get pickup or drop then, transport is not going to send cab for you and will make unimaginable pretensions. 
They stopped providing cabs in the day time. Employees who do grave yard shift go on their own in afternoon, imagine this situation during summers when you are occupied by sleep and going home on your own.
Managers who made this policy should do graveyard shift during summers then go by public transport. Then they will have a better understanding of the situation. 
There is no place where you can escalate any issue with transport.