Company: J-P-Morgan
Date: 2016-02-25
Overall rating: 1/5
Employment status: former

The worst out of the credit banks only coming tie with BOA
Pros: The money was OK - BUT NOT great - depending what you did and how long you stayed in a position depended on your wage. You had to be lucky enough to get out of your department to move up in wages as it's very political and management gives their favorites the most money in their raise budget, I have seen it time & time again....

If you did not move around at best you could only expect 2% raise & I mean that is even if you had a quantitative job where you can prove you busted your back doing a great job.

Benefits do have Sallie Mae beat, in accrual of vacation in particular.
Cons: Constantly being challenged doing things that I felt was not good for the greater good of people, consumers. As a credit analyst the changing tide of how they want you to make decisions always changed and they were always looking for loopholes to get around roadblocks as new consumer laws kept coming up. 

It is very difficult to move to other departments and although it's a part of a manger's job there to actually coach you to go further, most can not be bothered. Often if you preform really well in your job, you are held back but given excuses that someone else better qualified for the job when in reality they were worse at the job they did and they wanted them out of there & wanted to keep you as is since you're a great performer.

Trust no one. Management is very cliquey and they often put people in management roles who do NOT want to be there so of course the direct hires suffer directly & indirectly.  They use antiquated software & hardware to save money of course. They use Avaya reporting which they know was WRONG yet still held reps to the standards on paper even though they were wrong. Same with phone log in stats; as a perfect performer I was told I was in AUX 2hrs+ a day, my job was threatened and I was told there was no way their reports were wrong. Lucky for me I knew someone who had access to their reporting and we proved that there was no way the figures added up right. Turned out their phones took my inbound talk time and made it seem I was off the phones. 

Credit was turned into a CUSTOMER SERVICE CHOP HOUSE which is NOT even appropriate. You should not be open NOR calling people on holidays. They used to have a great flex system where you could basically work your own hours...that was taken away and instead over time they added holidays as a part of a Credit Analyst shift... making any and all benefits to be in the position obsolete-- who wants to do white collar factory work and still have no good points?

Medical benefits horrible. Cost went way up, when I moved to a Medium sized company I actually did better in that as WELL as PTO time off earned. PTO benefits were ok at Chase but overall benefits can be found better at other places.