Company: J-P-Morgan
Date: 2015-02-08
Overall rating: 1/5
Employment status: former
Experience level: Confirmed

Started out as a great company for advancement, pay, benefits, and, work life balance.
Pros: Started out with benefits and slowly but surely Chase removed almost all. Free money for child care gone. Raises not so much. Affordable healthcare with lots of options gone. Being able to go on  a project to a different department for 6 months with option to go back to your old position or stay after 6 months gone gone gone.
Cons: They created a thing called adherence which I think is illegal since you can be fired for taking a lunch or using the bathroom. Yes read that again you can be fired for taking a lunch or using the bathroom even though that is illegal in Florida. This is how it works. As soon as you login you get calls automatically. You need to get up to use the bathroom you have to logout, they time this in seconds. If you have to many seconds off the phone they fire you. Now you get breaks and lunches but say you are working and a customer takes you over 30 minutes over your lunch. Chase can then say we gave you a lunch you didn't take it so get back to work. Its been described as a legal grey area by multiple lawyers. So you get fired and you don't have the money to pay a lawyer to try to sue for illegal practices in a legal gray area. When jobs dried up they got this attitude that they could treat the employees anyway they choose. One horrible team manager would have fire days. He would listen to phone calls and have a mass firing of the people's call he did not like. 3 5 or 10 people a day whatever he felt like. I could go on and on but I feel like this place has already caused me enough misery to go one any more.