Company: PwC
Date: 2014-01-17
Overall rating: 3/5
Employment status: current
Experience level: Senior

Deskside Support
Pros: Professional environment with standarized hardware, software and Standard Operating Procedures, Best Practices and Knowledge Base.  Good stepping stone for Practice lines of service, Tax, Assurance, Advisory with good training and review process.
Cons: Even though revenues are up, business decision is to outsource as much of the Internal Firm Services as possible which includes outsourcing deskside support to Tata Consulting as of March 1, 2014.