Company: IBM
Date: 2015-02-07
Overall rating: 1/5
Employment status: current
Experience level: Senior

IBM Strategic Outsourcing
Pros: Work from home. 
Still some good people left at IBM although they are dwindling quickly due to resource actions and off-shoring. 
I believe there's still come cachet to having IBM on your resume but that is rapidly dwindling as well.
Cons: No raises, no bonuses, no promotions to be had in the last several years. 
The Personal Business Commitments (PBCs) performance rating system is now used to get rid of people with little or no severance. It is also used to "justify" no raises, bonuses, or promotions. The rating you receive has little to no bearing on your actual performance regardless of what your first line manager tells you. It's just a complete joke and everyone inside IBM knows it. 
Off-shoring of technical support and other functions has diluted the quality of service and the customer either suffers for it and/or if they're smart they leave. 
Morale in IBM is as low as I've seen it in the 31 years I've been there. The focus in the recent past has been primarily on share holders with customers and employees a distant second and third. 
IBM appears to be in denial and believes that the latest efforts in cloud computing, data analytics, mobile/social, and security are going to somehow save the company. However, without reestablishing a reasonable balance between the interests of share holders,customers, and employees, nothing good will happen. I believe company revenues will continue to decline until either drastic changes are made or the company is split up and sold in pieces to the highest bidders.