Company: IBM
Date: 2017-04-24
Overall rating: 4/5
Employment status: former
Experience level: Confirmed

Overall a good experience
Pros: I worked with the Windows Services Support Team, Specifically the group administering Microsoft SCCM for multiple clients of IBM.  My team manager was excellent. Communicated expectations and goals clearly and was always very supportive.  The clients site leads I worked with the exception of one individual were always professional, highly skilled, easy to discuss client challenges with, and always willing to provide focused and pertinent advice.
Cons: The primary negative was the one most large organizations face.  The creation of a morass of mechanisms to execute the simplest tasks