Company: Apple
Date: 2016-07-07
Overall rating: 4/5
Employment status: former
Experience level: Junior

At Home Adviser T1 iOS
Pros: Great place to learn customer service. Applecare has been rated # 1 in customer service for quite a few years after all. Apple takes care of their own, and you get a lot of benefits. Co-workers were very nice. Okay pay. Nice employee discounts.
Cons: Being an at-home job, you feel closed off and you can burn out really quickly, especially if you're working 40 hours a week during the summer. The calls never seem to stop coming in and things can get pretty crazy. You're graded on metrics and are expected to improve week after week, but sometimes things are out of your control.