Company: IBM
Date: 2009-02-08
Overall rating: 2/5
Employment status: current

Good people, bad processes
Pros: Technical and Sales colleagues are some of the best around, and generally make up for insufficiently skilled managers and laborious internal processes. IBM also has some really good technology, which it does make investment in.
Cons: Obsession with internal processes that stifle the ability to get the job done and which means the service to client is reduced.  Too many middle managers who add little or no value and are only interested in how they appear up the chain, rather than helping to enable people and performance below them.