Company: IBM
Date: 2016-08-25
Overall rating: 2/5
Employment status: former

Service Availability Manager
Pros: Work from home (though IBM seems to be reducing this option for some positions)

Good, dedicated co-workers at the lower levels
Cons: Lack of raises

Lots of talk about customer focus but focus is on $$$ even when it results in significant negative impact to customers

Training provided is only online and primarily sales focused

Repeated layoffs in the U.S. - IBM execs think of employees only as a cost that they want to eliminate.  Everyone is always waiting for the call regardless of performance ratings.

Total lack of respect for employees