Company: IBM
Date: 2016-01-21
Overall rating: 2/5
Employment status: current
Experience level: Confirmed

Customer satisfaction  is key
Pros: Great software portfolio offering that customers can plan a roadmap. Flexibility to work from home. Despite market condition, I've never missed any annual increment .
Cons: Monthly target closure has pushed Management mindset to be short term, silo and myopic. Lack of awareness built on new product. Oblivious to competitors activities. Internal KPI precedes customer satisfaction.