Company: IBM
Date: 2010-05-20
Overall rating: 3/5
Employment status: former

We add little value to our client for what we charge
Pros: Great support system and cultural legacy.
Cons: We offer mediocre services at outrageous prices and schedules for our customers.  BCS has no interest in faster/cheaper/better for clients.  Senior managers sell big strategic projects to large customers and then let the rank and file drag it out forever as long as we keep billing.  It's an embarrassment how small companies outperform IBM at service and value.  Sad for a brand such as this.