Company: Deloitte
Date: 2012-09-06
Overall rating: 3/5
Employment status: former
Experience level: Junior

1st line at the Cybercentre Service Desk, gets more efficient, but less friendly
Pros: Helping people by solving their problems
Room for introducing own solutions to 2nd line
Internal development opportunities
Cons: Number of calls become more and more important, so 'service' is under pressure
Starting salary is quite low
Seconded employees sometimes have less attitude