Company: J-P-Morgan
Date: 2015-10-19
Overall rating: 4/5
Employment status: former
Experience level: Junior

Professional and courteous
Pros: JPMorgan offers professional service and expects the same back! Bring your A game and expect a great group of dedicated people. 
Project managers and Executives involved were all great to work with and did their best to help with the project.
For contractor positions pay is at level for experienced L&D and Tech professionals. 
Once you are in a position there is freedom to work remotely most of the time if you request it (at least in L&D where I was). The building I was assigned to in Chicago really didn't have the right spaces/tools to house me very often. Plus at least half of my team was in NYC, so it didn't matter that I worked at home most days. 
That said, be sure you show up looking as if you work at a bank on the days you need to be onsite!  Suits aren't necessary (only in NYC location) but Business Casual is a step above the usual definition.
Middle and upper management are committed to the Training solution, so they will commit resources when possible. Solutions can be complicated to achieve but a quality product results, which is a huge positive for everyone.
Management takes advice to be more innovative and will often buy into a new concept (eLearning tools, different ways of achieving a goal), making it a bit easier to work with than many companies of this size and structure.
Cons: As often happens, SMEs can be difficult to meet with due to emergencies and high workloads, so you may need to be creative at times to get information.
One project at JPM became a bit unwieldy, mainly because the client didn't understand training. If this happens, be sure to keep them informed about any items that start pulling the project out of scope! Be sure all bases are covered even if you end up going against your gut feeling. That way you have documented steps to remind them where their path clashed with L&D's advice.