Company: J-P-Morgan
Date: 2015-06-28
Overall rating: 2/5
Employment status: former
Experience level: Junior

Manager
Pros: Well thought of company with a good reputation for earnings.
Cons: Customers are treated golden, employees are nothing more than a number.  Technology is all geared towards the customer while employees work on outdated or retrofitted systems that are outdated or home made by someone.  The only upside to this is employees remain  employed.  If Chase ever truly takes a look creating synergies/efficiences, a quarter of the workforce would be laid off.

Others say there is opportunity for advancement.  That might be true in a call center where one starts as a phone associate and moves up to become a supervisor.  Most opportunities come through lateral movement to another department, with no increase in pay.  I've known many employees who became dissatisfied with their jobs and simply moved to another department.  However, this is a 2 year trend as these same employees became dissatisfied with their new roles, and simply move from department to department.  And so the trend continues.