Company: Apple
Date: 2018-12-12
Overall rating: 4/5
Employment status: current
Experience level: Junior

Best retail job, but not perfect.
Pros: Great overall environment with coworkers. Allowed for some individuality - both in wardrobe expression and daily operations.
Cons: Dealing with customers is certainly a part of retail, but we get a lot of heat from customers from decisions that corporate makes. And then, most of the time, we give the customer what they want anyways. Not to say that's wrong, but it messes with the standards and adds to the "other Apple Store does it" argument.
Additionally, as a part time employee hours can range from 15-30 hours per week - at least that's what the paperwork says. I was getting scheduled for about 28 hours a week consistently while also in college. This was fine until I realized that my academics were suffering, so I went to my managers and asked to reduce my hours. I was denied that because "there aren't enough people...we need you...we have to have everyone on deck for Saturdays and Sundays". That's certainly fair, but I didn't believe it when I saw leave requests getting approved left and right and continuous callouts throughout the whole section going unstopped.
My biggest gripe was the lack of scheduling flexibility.
I heard that there was room to grow and experiment with different jobs, but never got to experience that as I eventually ended up having to quit after a long attempt to reduce hours.
When I started not "meeting standards" for my position, I asked to move to a different section. I was again denied by basically being told to "just do better" in all aspects of my life - even after I said that this job was affecting all aspects of my life negatively and I really thought that moving out of my section would be better for everyone.