Company: J-P-Morgan
Date: 2014-11-04
Overall rating: 3/5
Employment status: current
Experience level: Junior

Senior Service Specialist II
Pros: Working overnight small environment, but of course that's due to the call outs or FMLA. Not much pros when it comes to working in a call center environment.
Cons: Horrible Work-life Balance, Especially if you work overnight and on the weekends. Very short staffed. High turnover rate as well. Promotions are very limited. A lot of favoritism in the call center. Low pay for all the work you do.