Company: Apple
Date: 2014-02-25
Overall rating: 1/5
Employment status: current

Mediocre at best
Pros: This job hired me with no technical support experience, I only had to pass an online test. The training was intense and had no tolerance policy for ANY absence. It is an opportunity to get your foot in the door for technical support. And to prove, if you haven't had measureable success before that you can learn impressive amounts and maintain strict attendance and statistical requirements. The job, as a whole, is stressful but can be rewarding.
Cons: It was not worth it at all for 10.35 an hour. There are only positions available through a  temp agency. You go through an intensive training and learn products inside out. Then a 2 week additional on-the-job training. They also create a competitive environment during training for shifts but are not careful with keeping scores and attendance. The management was absolutely inattentive and I have never felt more like  1 in 1000. They had us sign an attendance policy 2 weeks after it went into effect. And did not provide a copy. Ultimately, it was the actual physical room that made me leave. No natural light.