Company: Apple
Date: 2015-08-20
Overall rating: 2/5
Employment status: former
Experience level: Junior

Easy to get comfortable. Comfort is not a good thing.
Pros: Good connections, ok benefits, ability to make own decisions. Semi flexible hours. Cool co workers. Apple does a good job hiring quality sales people for the most part.
Cons: Fake management. Inability to communicate with sales floor. Terrible staffing choices. Too many in sales not enough in repairs. Hard to explain to customer why there is 14 specialists standing near the front of the store and not one has the ability to help. Opportunity for training is few and far between. Have to rely on self for knowledge which looks bad when other specialists don't seek after that knowledge. Lack of commission makes for lazy and unmotivated sales people with an attitude of "fine, I guess I'll help you buy a phone". Poor positioning leads to inaccurate expectations of what we offer as far as services and help. Do not get paid enough for what we have to know and deal with on a daily basis. If I have to know information and positioning for every Apple product, carrier (4 majors) knowledge, activation knowledge, positioning knowledge, and stand there getting yelled at least on a daily basis, and there's a burger flipper at in n out that makes as much as me, there's something wrong here. There will be changes made, but too late.