Company: Microsoft
Date: 2014-10-01
Overall rating: 5/5
Employment status: current
Experience level: Junior

Consumer Product Advisor is a good job, not a career
Pros: Fantastic chance to learn a growing business in technology retail. Trainers are always in the store monitoring your performance. This helps to assist your growth in your position. Learn the basics on face-to-face retail sales. Develop yourself at your own level, show leadership you can perform challenging tasks, and you will shine and be considered for a promotion in the area of interest. There appears to be not official ladder of movement so explore your interests and strive for success.
Cons: It has been 3 years since the first Microsoft store opened in Arizona and they are still considered a baby of a company. It is still very scattered in terms of how leadership runs the operation.  Corporate changes the plan frequently to find out what works and what doesn't work. They are making great efforts towards finding an ideal functional operation however if you want to take on this role be advised you will need to adapt to an ever changing environment. Also this is retail which means argumentative people walk into the door and they can be harsh and rude because they are freaking out about how their computer is not working. The feel at justice if they take it out on the first people they see representing this company. You will have to learn to let them vent and be as nice as possible because your rudeness will only make the customer more angry.