Company: IBM
Date: 2019-11-19
Overall rating: 4/5
Employment status: former
Experience level: Junior

Service Delivery specialist(Associate Technical Operations)
Pros: Best Company to work with. 
No timings related stuffs.
Flexible work hours.
Chilled out environment and colleague. 
Proper work-life balance
Cons: But I didn't get any of the above pros due to project I was in.
This designation basically is for tech support and We were into console monitoring team which they will give only to fresher. If you're placed in GTS, most of the roles are for tech support only.  I tried to get out of that team but manager was not ready to release candidates which in result, I had to leave my job.