Company: IBM
Date: 2020-11-03
Overall rating: 4/5
Employment status: current

work with german customer. Resolving  general windows issues
Pros: A lot of knowledge to gain in a very short time
Remote control with the customer Laptop
USing SCCM, IBM notes, Smart IT ticketing system
Cons: Too much bureaucracy, a lot of courses task are too general and not connected to actual job.