Company: Apple
Date: 2016-06-16
Overall rating: 3/5
Employment status: current

Applecare Call Center At-home Agent Review
Pros: Good benefits for family and yourself (medical, dental, employee discount, time off).  Good job if you want to work at home, but it has its drawbacks being outside of the main work environment (lack of work social interaction, miss out on job opportunities that may not know about) also see cons...
Cons: Workload is constant and understaffed. Constant change in work policy and constant change in product can be demanding and stressful. The stress mainly comes from the overwhelming amount of cases to deal with on a daily basis.  Lastly, there is a rotation in shift every couple of months and don't expect to have a weekend off. It can be a huge con for people who want to have a social life.