Company: Apple
Date: 2020-08-26
Overall rating: 4/5
Employment status: former
Experience level: Junior

You'll need to be emotionally resilient
Pros: Management are typically very open to what you have to say even as a new hire. When I worked there the culture was very much about eliminating a sense of hierarchy. I always had the support of management when I needed to escalate issues.
Cons: You need to master the art of 'resetting your emotions' between each appointment. The appointments at the bar basically never stop during your shift and so this can take an emotional toll if you have back to back appointments with scathing/inconsiderate customers. It's a mixed bag though and sometimes the job can feel very rewarding.