Company: Apple
Date: 2019-02-18
Overall rating: 5/5
Employment status: current
Experience level: Junior

Great benefits and so much more
Pros: I took this part time job in apple retail for the benefits. What’s surprised me was how much I’ve grown to love coming to work. My colleagues are solid, empathic people whose company I enjoy very much. Leadership is supportive, and I learn something new every shift.
Cons: While the vast majority of customer interactions are positive when they are not, they are quite something. People either rely on our products to a degree that a problem puts them in panic/crisis mode and we are tasked to solve the impossible. More often a customer is angry about a company decision “why did you people get rid of all the traditional ports on the new MacBook Air?” Sometimes it’s tough to role with that.