Company: McDonald-s
Date: 2017-02-05
Overall rating: 2/5
Employment status: former
Experience level: Junior

Table Service/Cashier
Pros: Since I worked in a corporate store, I could get a free meal if I worked at least 4 hours. The salads and some other food items were delicious. The majority of customers were very nice. Two-thirds of the staff were nice to work with.
Cons: I couldn't get enough hours or regular hours. I was scheduled when I said I wasn't available. Training was almost non-existent. Floor managers changed constantly -- each with a different way of doing things. The cash register user interface would suddenly change and I had no idea where the products had moved to on the multiple screens. I never received the required work shoes although I would get yelled at for not wearing them. After a month I was given non-slip rubbers to put over my shoes. Procedures were confusing, not explained, and management played favorites. I was promised I could get 20-25 hours a week but I actually would get 0-6 hours every 2 weeks.  The store manager would yell at me over the front counter, in front of customers and staff, regarding tasks that had already been done -- very disrespectful. Many employees were unhappy and quitting for the same reasons I did.  I was hired for one job and switched to a different job I didn't like after a month there. I was doing great at my original job. They hired an alcoholic to replace me; she showed up for work drunk all the time but they didn't put her on notice or get after her or let her go.  They gave her M-F, 8am-5pm -- the slot everyone wanted. The managers were difficult and unnecessarily dictatorial in their attempts to look serious and competent. They had a dysfunctional system for getting people to cover for you if you became ill or had a conflict...and for picking up extra hours.