Company: Apple
Date: 2013-09-17
Overall rating: 5/5
Employment status: former
Experience level: Confirmed

Because the people who are crazy enough to think they can change the world, are the ones who do.
Pros: About Applecare:

- For a Customer Service department, working under Applecare is very rewarding.
- Many opportunities to move up, move to Engineering or QA
- Working under both Steve and Tim, other than the announcements, operations are the same.
- If you work with integrity to do your job as requested, management will have little to no qualm with you.
Cons: When you create the bubble of self-entitlement and lower the technical barrier of entry to its products, customers tend to expect the world. Anything less than perfection is criticized. Look at the stock prices after product announcements. Look at the general media criticizing Apple for things that other companies such as Microsoft easily get away with. The double-edge sword of success.