Company: Oracle
Date: 2014-06-10
Overall rating: 3/5
Employment status: current
Experience level: Senior

some good, some bad like any large company but take advantage of what is offered
Pros: You can probably fly under the radar and stay here for a very long time.  
You have a lot of opportunity for training and you should be able to move around to other areas if you'd like (sometimes that's harder than it needs to be but it does happen).
Benefits are great.
There is some flexibility that allows for a decent work-life balance but most of that was just changed.
Cons: Management growth potential in Support is stagnant - no one moves out or up it seems.  Sometimes there are lateral projects given to the stars
Available time to do training or anything strategic is limited by escalation fire fighting and last minute urgent requests.
Managers and Directors have no power - all dictates come from above and are often misguided.
Lack of vision and leadership at the exec level - focus on minutiae and micromanagement. 
Understanding of how support should be structured to deal with the diverse product families is completely missing at the Exec level and anyone at a lower level who knows is powerless to make any changes.
You never know from year to year if there will be raises and/or bonuses and even when there are, there is never enough money to go around so there are many people without raises for years.