Company: J-P-Morgan
Date: 2016-07-14
Overall rating: 5/5
Employment status: current
Experience level: Junior

Fraud / Claims / Disputes Specialist II
Pros: i) Analyzes Customer Situation / Concern to provide accurate resolution

ii) Creating and submitting claims for research / investigation

iii) Escalating customer complaints

iv) Provides excellent customer experience

v) Creating reports for team Quality Audits

vi) Provides personal insights for out teams’ Areas for Improvement
Cons: Night Shifts - Weakens our immune system and so we easily get sick.