Company: J-P-Morgan
Date: 2009-01-07
Overall rating: 4/5
Employment status: current

no comment
Pros: When I worked at Wamu the employees really liked where they worked and were proud to be a part of a company that puts so much focus on customer service.  There was also a lot of freedom and I believe that we got paid well for what we did.  Most of the employees were super friendly and are still today, some of my best friends.  One of my favorite things was the annual meeting in Seattle for all of the managers.  This must have cost the company big bucks but it was a good way to start the year because we always got so pumped up.
Cons: Oh my gosh!  I could go on and on.  Overall the company was great but My managers were very slow and did not understand how to run a financial center.  I am not asking someone to know how to do my job but some of the things that they said to me was unbelievable.  Many of our systems were old and cumbersome.  They did not spend a lot of money on technology and the help lines for the employees are horrible.  The great customer service that people experienced was definitely from the branch staff only.  Good people, bad everything else.