Company: Apple
Date: 2017-03-24
Overall rating: 3/5
Employment status: former
Experience level: Junior

Channel Support Specialist German (Partner Support)
Pros: Chat support (no incoming phone calls), opportunities to contribute to quality projects, use of SAP system software, relatively good working hours (they changed however around the time I left)
Cons: Crowded office/small cubicles with lots of noise, not much natural light, draughty air conditioning, bad lighting in the office which was not fixed despite multiple complaints. Too many systems i.e. very complex multi-tasking necessary, lots of redundancy in the processes, team spirit not great. Too many process changes in a short space of time, a lot of pressure due to understaffed team.