Company: Apple
Date: 2020-03-30
Overall rating: 5/5
Employment status: former
Experience level: Junior

So much fun 😊
Pros: Really loved working at the Covent Garden store in London. The culture around Apple overall is amazing, and I wish all companies and employers were like this. Because it’s so important to work and get along with the people you see often at your job, and especially when things get really intense with the sheer volume of customers, it’s so good to have the balance of quality people working alongside you. I made incredible friends there, and when I have my own business, I hope to create an environment as accepting and fun and hardworking as what I had with Apple. Being able to speak with your manager as your equal is so important because it shows the respect throughout the entirety of the store between everyone working there, and all aiming to achieve the same end goal. And literally the most fun I ever had at a job!! So grateful! 

Another pro is that Apple really values customers as people, as employees are. There’s no forced sales on anyone. As specialists our jobs are to *inform* customers about products and services. It’s about having that conversation with them and getting to know them so you can better direct them to their needs. This really stood out for me because it wasn’t about selling the products, but really helping people. That’s a big passion of mine 😊
Cons: Retail anywhere can be exhausting and overwhelming. I’m just glad Apple is the way it is to make it so much better and bearable. I wish the way retail operates in general should change. It’s a very long time being in your feet. By the time you finish your shift, you suddenly stop rushing around and you feel like you could collapse. Not to take into account the commute back home, where I had to take the tube and bus. Once again, glad Apple made working so much better and the people around you made the day go by so much quicker.