Company: Apple
Date: 2008-05-01
Overall rating: 4/5
Employment status: former

Apple, a great company, with great products, a great message, but not the best positions offered in a call center.
Pros: the products, the perks, and the benefits
Cons: the career mobility, the hours at a call center are rough and there is not much flexibility. you have to plan your life around your work, pretty soon your life becomes your work and not much else. it can be draining at times and if you are not careful you can slip into that mundane routine without anyway out. the communication pathways to escalate up and down needed work. if management needed to do something it would take some time before it would go up the pipeline or something would come down it.