Company: Apple
Date: 2015-08-13
Overall rating: 5/5
Employment status: current
Experience level: Junior

AppleCare Senior Advisor
Pros: Work from home, great team, excellent resources. Excellent support and they set you up for success. Internet and gym paid are only a few benefits.
Cons: Depending on your schedule it can get tedious. Deal with irate customers, as a tier 2 role you take ownership of the issues and are the final point of contact for customers who may already have had a terrible experience, and it is your job to turn it around. However, for me I love this.