Company: Apple
Date: 2017-12-03
Overall rating: 3/5
Employment status: current

Manager
Pros: Coaching and development of hourly employees is great they give you training to do this well. Earn vacation sick and even free pto days throughout the year.
Cons: - can’t take pto that’s planned bc of strict role requirements 
- often cannot attend holidays, kids or school functions bc of the over demanding role requirements
- upper management being brought in is not aligned with Apple values, taking business objectives and goals from Apple trying to implementing it internally which leads to stressed out over worker employees who either get fired or leave.
- the pay is not competitive for how much you end up working. On average a AppleCare manager works 12-14 hours daily. Yearly reviews are too harshly weighted resulting in barely 1-3% annual increases.
- advancement is tricky. If you want to move into leadership it’s not common knowledge to speak the Apple lingo and spend time frequently networking with upper management. You can spend months or years doing this before being selected for a simple rotation in the next role.
- Most of your managers time is spent managing attendance because the hourly employees don’t show up to work. Caliber of hourly employee hired are extremely low way different then the store employees for sure.