Company: Apple
Date: 2017-02-03
Overall rating: 5/5
Employment status: current
Experience level: Junior

AppleCare Advisor
Pros: AppleCare advisors have a work-from-home option, excellent training, excellent corporate culture, well thought out policies, flexible time-off system, great employee discounts, good benefits
Cons: Complexity makes communication of policy and procedure changes difficult; multiple, mandatory, and repetitive channels to accomplish one goal (for example to request time off you have two different systems that ask for the same information in two different ways)