Company: J-P-Morgan
Date: 2017-09-25
Overall rating: 2/5
Employment status: former
Experience level: Junior

Disability Case Mgr "HR service delivery dept needs help"
Pros: Salary, supervisor easy to get along with
Cons: Too much administrative work for a licensed clinician role. Too much micromgmt(rules about what times to make phone calls to employees) Business model is flawed. Your performance is based on a point system involving your telephonic interaction with employees and providers, accuracy of information given and case decision.  However, points are deducted for unimportant items when considering the goal/case resolution. There is no criteria available to use when deciding to approve/deny an employees disability claim. It becomes very subjective depending on which case mgr reviews the case. There are employees without a mental health background, degree or license reviewing mental health disability claims. You're required to enter pay authorizations with 0 mistakes in addition to all of the clinical work. Too much. Company shouldn't be paying clinicians to do admin work.