Company: Apple
Date: 2014-01-05
Overall rating: 4/5
Employment status: former
Experience level: Confirmed

6 years of amazing yet tough experiences
Pros: Working for this company for 6 years has definitely let me expand my resume with experiences I would have never received outside of Apple especially within a 6 years time frame. I do feel as thought I had a lot of promotional opportunities in retail until I reached Genius. Then I transferred to corporate and realized how specified each job role was and that people were in one position for up to 15 years. Great that means job security but kind of scary that promotions or even lateral moves didn't happen to expand their knowledge and experience.

 Apple has incredible perks such as amazing employee discounts for Apple and 3rd products, free public transportation, bike, gym membership, and school reimbursement, and of course great employees. The corporate environment is unique depending on the department and how big it is. I would in Retail Support Operations and one of the best managers who was excited anytime someone had an idea or suggestion and if she believed strongly enough in it did whatever she could to make it happen.
Cons: I spent 5 years in Apple Retail and towards my last couple of years of being a Genius I felt as though the pay did not compensate the amount of hours I spent (not too mention during holidays) being told that we are behind on the queue and to take 2 more appointments on top of the 3 I was already working. Many co-geniuses on my team (at 3 different stores) felt as though we were loosing our ability to surprise and delight customers and make sure their issues were resolved because we were being rushed to take more appointments and do a sloppy job which made many customers unhappy. This caused for many of us feel good geniuses to feel like we were scum of the earth. I also wish bonuses and pay raises reflected what you did instead of what the sales people did especially because we were certified technicians  who are or went to school for information technology and it would have been nice for Apple to compensate us as so.