Company: IBM
Date: 2010-04-15
Overall rating: 2/5
Employment status: former

5 years ago it was an OK place to work.. Not anymore
Pros: I started at IBM 10 years ago (2000), and was very sattisfied with the job. I worked on a dedicated customer account, and we had a great team. We were able to proactively work on systems, and we delivered a great product.
Cons: A few years ago, IBM switched to LEAN (Do more with Less), and we went to a ticket system. 4 admins for 2000 servers. Our job simply became break/fix. Without the poractive work, systems that once ran smoothly were breaking down more frequently. I was not happy with the level of service we were providing