Company: Apple
Date: 2018-02-17
Overall rating: 1/5
Employment status: current
Experience level: Junior

AppleCare Senior Advisor
Pros: Great culture, working colleagues, atmosphere and benefits
Cons: - KPIs are VERY FREQUENTLY changed. It's like management cannot make up their minds what they want. It really makes our life tough having to hear negative performance reviews month on month when we try so hard.

-No annual bonuses and no performance bonuses either. They provide yearly measly increment. This happens once a year at between no increment at all to a maximum of $200.

-Not many opportunities for growth if you want to move from a technical or customer service department to an internal department.