Company: IBM
Date: 2015-12-08
Overall rating: 2/5
Employment status: former
Experience level: Junior

Software Services Group
Pros: Good work balance and flexible working environment. The company is good for young family employees. Culture is decent. Co-workers are generally good people to work with. Good benefits but not bonuses
Cons: Process of staff utilization is suck. Staff is penalized because billable hours clocked low below 20% and blamed for not get project to be assigned. In fact, the mgmt forgotten that professional services team is only implementation not sales or responsible to get deals or projects. Time sheet utilization is not supposed to be measured as overall performance of the staff. Local management should be more supportive to team who did work for customers satisfaction and completing the project and not blindly to chasing the numbers to make themselves look in senior or HQ board of directors.