Company: Apple
Date: 2016-09-24
Overall rating: 4/5
Employment status: current
Experience level: Confirmed

Sighhhhhhhhhhh.
Pros: Been with the company since before Steve passed and I've seen a few changes from within. Benefits for medical are amazing, you seriously won't beat it. Lots of free software and discounts on third party items in addition to Apple products. Fairly laid back environment regarding the culture, depending on your leadership team of course.
Cons: The company used to really focus on developing employees as people, i see a shift now and it's becoming more big box retail which is extremely sad to me. Work/life balance is pretty much zero. You simply can't have balance working retail hours, days, non consecutive days off, the amount of customers we see. All I can say is force yourself to request time off otherwise you will burn out quickly.

Pay. Shighhhhh. For retail maybe it's okay. Except in the Family Room. We're not really retail, we're a giant public IT dept. Considering the knowledge we have and the work we do we're paid very low. Six years later, three as a genius and repeatably told I'm one of the best Genii in the market, my reviews are outstanding and yet I make less than twenty dollars an hour. Please explain how this is even a thing.

The pay spectrum is way off as well. For those of us who came in under John Browett we got screwed starting out at $10/hr. Only a few of us are left but pay wise we'll never get caught up to the new guys starting in the mid teens. Even with the pay bump three years ago that Apple handed out in addition to raises newer, less experienced Genii are making more money per hour. Partly due to when you get a promotion in Apple Retail they increase your pay by a percentage vs. using a baseline amount. This method really is unfair to loyal, good employees and very insulting that new Family Room employees a lot of the time make $2-5/hr more.

The good news is if you're just coming on I would advise you to really wear them out on wanted pay, you'll benefit greatly if you stick to your guns.