Company: IBM
Date: 2021-01-12
Overall rating: 2/5
Employment status: current
Experience level: Junior

Steadily declining
Pros: - Good base salaries
- Very flexible working conditions, even for recent graduates
Cons: - Restructuring ALL the time - I have been at IBM for less than 2 years and have been under threat of redundancy twice already
- Incredibly poor sales leadership - you are just a number and the focus is purely on next quarters achievement, not your overall success/development
- Company is in decline - falling revenues mean that any of the softer benefits employees once might have had (travel, events, expenses, team drinks/meals, international job opportunities - basically any perks of working for a big tech company) no longer exist
- Antiquated internal systems/processes - everyone in IBM is reliant on their network because the internal tools/systems are appalling, and it takes 3-5-7 days to get ANYTHING done. It is the 21st century and yet we are still using Lotus Notes and don't have a fully functioning CRM system. Staggering.
- awful customer experience - everything is slow, cumbersome and requires huge amounts of admin. This translates into a very poor customer experience
- Most sellers are underperforming - targets are high, products are good (in some areas) but the systems/processes in place make the job almost impossible. Also, there is zero marketing/BDR support, so do not expect any inbound/warm leads unless you are working on a top account