Company: IBM
Date: 2013-04-26
Overall rating: 2/5
Employment status: former
Experience level: Senior

Growth is not in the US, so the US is not a great place to be in IBM
Pros: - Bright people trying to do their best for their products, services and customers
- Honest and hardworking employees
- Some thoughts of the positive IBM heritage still there, even though that part of the company is long, long gone
Cons: - IBM is in a significant cost reduction mode, which makes being there very bad; in the US, the brand is being milked while the company hangs on to whatever customers it has and does anything and everything possible to cut costs - mgt decisions are based one one thing only, which is stock price / options - so ok place to invest, but not to be / work
- Very difficult processes to get things done to serve / support customers
- Products not competitive / high cost - work is increasingly delivered by subs, which means value add is smaller than ever - hard to win deals with high margin / overhead on a sub when you're competing against that same firm (or others) bidding
- Difficult (as always) to integrate solutions across service lines, which is one of the only ways IBM is competitive
- Seems that there are now more people not competent than competent, which makes it an uphill battle
- No desire at all on mgt part to have satisfied customers - simply not important, so if it's important to you, that's a conflict
- US morale, especially in sales, is terrible (also true in delivery) - many looking to leave; mgt under severe pressure every day, which drives low morale - not a single thought past the end of the current week / quarter, so directionality isn't there