Company: Apple
Date: 2016-07-02
Overall rating: 4/5
Employment status: current
Experience level: Junior

At Home Advisor
Pros: Excellent benefits, discounts, paid sick leave and paid vacation time (I actually don't think I can be off in any capacity and not be paid, which is nice).
Cons: Part of the magic of working for apple is that things change constantly. That can be good or bad depending on your views. In the past year I’ve worked here I’ve noticed that things have changed for the worse as far as the workers side goes. 

Management is so uncoordinated. You have these sections in your schedule that are for not taking calls and learning about the products you support. This is a great idea, you should be aware of how everything works. However, they keep cancelling these segments and expecting us to support products they won’t send us to get hands on experience, without training, and without even a 1 hour team meeting to go over some stuff as well. 

Also, you’d think if apple can build stuff that works well for customers then they could build software for the employees to support our customers well as well. NOPE, the software we use goes down at least once a week and is so bad. We have so many technical difficulties that I truly didn't expect when I started working here.

Getting a good schedule is rare. It depends if you are in the college position where you can choose your schedule, or in the professional position (same exact job, just with a raise and only once you graduate), and it is usually based on performance. Which isn't necessarily bad, but I think employees should have more control over their schedules than what is currently given.