Company: IBM
Date: 2015-02-09
Overall rating: 2/5
Employment status: current
Experience level: Senior

IBM’s Legacy and Culture is Diminishing Rapidly
Pros: There are still good people that work at IBM and they have a lot of great offerings.  IBM is big enough and has enough money to sustain some of the bad decisions and strategies for many years.
Cons: Lack of vision from the leadership, rapidly diminishing culture, and more focused on short-term stock price has put the iconic company future at great risk.  I have worked for IBM for ten years and it is sad to see how quickly this company has fallen.  The erratic, illogical, and unfocused change that is deemed “transformational” has put IBM on the fast track of its demise.  Under the current leadership the services business has been highly mismanaged and it has been a distraction that replaced the core competency of IBM’s, which is creating new innovative technologies that will change the world.  Customers’ are being managed poorly, customer satisfaction is at an all-time low, and IBM Watson is the primary new innovation that has been rushed to market too early and many of the solutions in my opinion are not fully ready for market, organization is disjointed, and it is driven by marketing and false perceptions. The good news is that the company is so big, it has time to get things figured out, it is not like IBM is going to fall overnight, but big changes are needed as soon as possible to put this ship on the right path.