Company: Apple
Date: 2016-09-12
Overall rating: 4/5
Employment status: former
Experience level: Junior

At-Home AppleCare Senior Advisor
Pros: A plethora of discounts and benefits, as well as great healthcare.
Cons: Not enough support for employees who deal with irate customers on an hourly basis. This is mainly due to managers who are not good at empathizing, and are only concerned with metrics. Upper-level managers are only concerned with making customers happy, and not keeping their employees happy.