Company: IBM
Date: 2013-11-20
Overall rating: 2/5
Employment status: current
Experience level: Junior

IBM - Desk Side Support
Pros: You meet lots of interesting people. You get lots of experience with lots of different computing devices.
Cons: Lots of hiring of new people from all walks of life, good and bad technicians from little to lots of computer tech experiences.  The company doesn't offer much for moving up in pay or positions.   All they worry about is the SLA and the numbers of said SLAs.