Company: IBM
Date: 2013-05-08
Overall rating: 1/5
Employment status: former
Experience level: Junior

There has never before been a collection of such
Pros: It's easy to get a job there. They start you out answering phones and reading out of a support database.  It's slightly easier to get a job at a real company with potential to grow out of your role once you have about a year under your belt from a place like this.
Cons: They absolutely do not reward you for doing an excellent job.  There is no motivation to try to work any harder once they put you on 10 desks for 10 different companies at the same time.  At $10.50 an hour, you will be unable to afford anything at all that you might want to do.  If you're a nonsmoker, you will strongly consider starting the slow process of killing yourself with lung cancer once you start working at IBM.  It's about the only way to get out of the carpetted warehouse that is the call center.  IBM is very cognizant that the job market is overflowing with underqualified job seekers.  This is their way of exploiting that and capitalizing on it at the expense of the quality of life of Coloradans.  They pay a slightly better wage than flipping burgers for a job at which you might be absolutely amazing, but they will put you on Tier 2, 3, and 4 desks and still pay you like a Tier 1.  They reserve the right to change whatever desk they put you on and exploit the living hell out of your computer expertise to the nth degree.  You will be asked to do 16 hour shifts.  My longest was 18.  You basically have to do it to get the overtime pay in order to afford to live.  IBM would buy slaves outright if they could.