Company: Apple
Date: 2020-04-05
Overall rating: 1/5
Employment status: former
Experience level: Junior

It’s like a call center in your home. Stress included
Pros: The pay
Team members 
Discount
Cons: This best thing about this job was the pay and the team members. After 6 months they start switching you around like clothes to other managers and groups. During winter and summer, full time is a huge pain because you literally work from home but can’t spend time with your family on the holidays since most of your day is taken by this job. The customers are ruthless, rude and use vulgar language this company cares more about what angry biased customers think than the employees. Most of your job performance is based on people that either don’t like the companies policies and give you a bad review or people asking you to take out a magic wand and grant their “impossible” wish. The managers are big on favoritism and they start tearing you apart once you let them know they can’t control you like the rest of the team. The tier 2 advisors and disgusting as well and take every chance to make you feel dumb for trying to do your job or not knowing something. This job starts off well but ends up to be a circus based off of how high you can jump to make the customer happy. The 8 hour shifts are grueling and having a kind customer was very rare for me. Being in college and dealing with a job like this was absolutely stressful and they don’t care for you to have a life. The hours to take off are limited and they literally try to penalize you for taking off WITHOUT pay when there are literally no more hours left to put in! The pay was always good but not all money is good money because this job is very stressful and has a lot of surprises that come up along the way. This job only sees you as a robot that should take verbal abuse from higher management and customers, no one should have to experience what I have from this job so please choose wisely.