Company: Apple
Date: 2016-03-27
Overall rating: 4/5
Employment status: former
Experience level: Junior

First and only company in 14 years of employment where I felt like I mattered.
Pros: The training available, the ability for growth, the resources and support and benefits are amazing. Little things here or there could be tweaked, but I've never worked for a company (and I've worked for 20+ in 14+ years) where I felt like a human being that was cared for and wasn't just a number until working for almost 3 years with Apple. If it wasn't for relocating from the East Coast to the West Coast, I'd still be there.
Cons: Since it's retail and a fast paced environment, it can be hectic and very stressful. In my role, I had to use limited information at times to address customer issues, which led to some heated customers and tense situations. Although I was able to manage these customers and have them leave feeling better 90% of the time, it still takes it's toll on you and is not for the weak of heart.