Company: Apple
Date: 2017-01-21
Overall rating: 4/5
Employment status: former
Experience level: Junior

Former Phone Advisor
Pros: When I worked for Apple, there was a heavy focus on teamwork and team building that resonated strongly with me. Training was thorough, and my first supervisor was extremely friendly, helpful, and constructive.
Cons: Due to the volume of work, it can be overwhelming. There are escalation procedures in place, but they can be ambiguous without enough experience.