Company: Apple
Date: 2016-11-29
Overall rating: 5/5
Employment status: former
Experience level: Confirmed

One of the better customer support gigs going is at iTunes with Apple
Pros: Livable wage, great health and dental benefits along with generous 401k matching contribution of up to 6%.
Cons: Is becoming more like any other call center, more focus on numbers with a veneer of concern for quality but meanwhile outsourcing to the cheapest foreign labor whilst reaping massive profits.