Company: IBM
Date: 2018-02-27
Overall rating: 3/5
Employment status: former
Experience level: Confirmed

IT Services Manager
Pros: Large IT company with many resources and business lines.
Cons: IBM is in CONSTANT flux trying to adapt to a world where the need/demand for large Mainframes has dwindled tremendously.  IBM has been forced to cut down product lines, and unfortunately, has let go huge numbers of US workers with great experience and knowledge, for much cheaper but less experienced workers from India, China, Russia, Philippines, South America, etc.  The net result is that I was terrified to sell IT Technical Services since I knew that the quality of services provided was mediocre at best, yet I was charging customers the highest prices just because they were from IBM.