Company: IBM
Date: 2015-07-30
Overall rating: 2/5
Employment status: current
Experience level: Junior

Outsourced from Pepsi & it's been downhill ever since
Pros: IBM is a good name to put on your resume. Nearly unlimited sick days and good vacation/floating holiday package. Flex scheduling. Ability to work from home part time as long as your accounts are maintained.
Cons: High turnover, little to no employee appreciation, bad pay, people who were with Pepsi for years are now racing to get out the door, have trouble replacing people as fast as they're leaving so that puts more workload on the employees that are left and even though you may have 1 person doing 2 peoples' job, getting overtime is like pulling teeth, mediocre training for new hires (who are all temps, they never hire on with IBM), lack of communication around the office (people who have been with Pepsi and IBM since the beginning are leaving and leadership doesn't even communicate this to the teams, its all hush hush like people disappear into thin air), this list could go on and on