Company: Apple
Date: 2016-04-07
Overall rating: 5/5
Employment status: current
Experience level: Junior

Tier 1 Advisor Review
Pros: The ability to work from home, flexible hours as along at the call volume allows, currently I work 4 ten hour shifts with a 1 hour lunch.
Cons: Only ONE static day off, extremely micro managed in regards to call reviews, not enough propriety hands on training prior to hitting the flow.  Too many hurdles or processes required to submit timecard, check schedule, check email, etc.