Company: Apple
Date: 2016-06-22
Overall rating: 4/5
Employment status: current
Experience level: Senior

Great until they start throwing policy
Pros: -Best benefits you are ever going to find
-Consistant work schedule
-Structured and easy ways to get time off
-Ample support and training for position
-(At my time of employment) RSU stock options
-Excellent discounts across the board on a variety of different products, not just Apple tech
Cons: -If you aren't prepared to take back-to-back calls for 8 hours a day this job isn't for you.
-Policy is enforced when policy is convenient for the manager (only had one manager, so this may differ)
-Call volume is way too high. At the time of this review, Apple closed a good number of third-party call centers which in turn raised our call volume tremendously
-They'll tell you that you have to work in that position for a year, but thats just because the managers are trying to protect their retention rate. Don't believe it.