Company: Apple
Date: 2014-06-04
Overall rating: 5/5
Employment status: former
Experience level: Junior

Loved the company, but customers treat you like crap.
Pros: Awesome hours, coworkers, and management. I worked for the college program so I believe we got paid a little less than the full time employees but it was still nice. It was an at home position, so it was very convenient not having to deal with traffic every morning.
Cons: I worked in AppleCare and multiple times a day there would be customers who had absolutely zero respect. They would call and be impatient, because they were put on hold before the call ever go to me. Then those customers may get sent a survey and take out all of their frustrations on you, screwing up your metrics.