Company: McDonald-s
Date: 2019-11-24
Overall rating: 3/5
Employment status: former
Experience level: Junior

Shift Manager
Pros: It's a great learning experience. It helped me develop several skills such as inventory management, customer service, employee management, conflict resolution, interpersonal skills and communication. The most important aspect of this job is that it helped me to become a leader. I enjoyed training my employees and constantly developing teams. Is a good job if you're a people person. If you don't like interacting with customers and subordinates is not for you.
Cons: I think working at McDonald's would be the perfect definition of Hard Work. Depending of the store it can be really overwhelming. You can find yourself working 9 or even more hours without having the chance to take 5 minutes to relax. That's how it was in my experience. You'll be short-handed many times, and as a manager you must be responsible for your store and do what it takes to keep your shift running. On a regular basis I had just enough employees. Everybody in the store had to be multi-tasking and moving really quickly to get things done. You can't waste time.  It was a good experience but I wouldn't do it again. It's too much. Also if its a franchise-owned store there are no growth opportunities. Usually the GMs stay forever, and usually choose their assistant GMs. So as a shift  manager you have no growth opportunities