Company: J-P-Morgan
Date: 2013-08-10
Overall rating: 1/5
Employment status: former
Experience level: Junior

The worst place I have ever worked
Pros: Just the benefits package and nothing more.
Cons: I don't even know where to begin ranting about the Chase Wholesale Lockbox. The job creates an environment where people hate one another, sabotage one another for favoritism status, wish ill upon their bosses and even cry during lunches and breaks, it is simply disgusting. The process and quality and productivity expectations change so rapidly that it is impossible to settle into your job. The quality and productivity expectations are unrealistic based upon how random the work is day-to-day, so unrealistic that it is impossible to advance your salary (this is probably on purpose so the bank can make more money). Favoritism is absolutely out of control, from certain shifts getting all the easiest work to one screw-up employee getting fired, to another screw-up employee getting a new function. The team-leads also would take easy work from one person and hand it off to someone else who was closer to them, screwing up productivity for anyone who got stuck with the hard stuff. Work was not distributed in a fair manner even though all openers had the same expectations. Only openers can receive errors, mail-sorters, who typically make all the mistakes, are exempt. The over-time is also out of control. Working third shift and 10-14 hours a day, 5 days a week, it is impossible to have a social-life while working this job. Work-life balance simply does not exist and over-time pay is quite poor due to a lousy starting wage. The company seemed to have a habit of raising expectations right before bonus payouts and salary increases as if to keep the wages low. Any errors you make last a year and keep you for advancing. Management also tried to force people to switch shifts and take a pay decrease by threatening to draw names from a hat if they didn't get people to switch shifts. Management threatened to fire an entire new hire group weeks after starting the job due to failed expectations on quality. At this time, work was supposed to be checked before leaving the building, but errors were still getting out. The person who was supposed to check the work but let the errors out got employee of the month for their efforts. The department later removed the quality check process while then also increasing productivity and quality standards. Anyone who makes more than 6 errors in a year is fired. Simply put, it was the worst job I have worked to date. This department is crooked in so many ways, you cannot pick one thing.. I have never seen lower morale at any other company I have ever worked for. Avoid lockbox like the plague.