Company: Apple
Date: 2016-05-09
Overall rating: 4/5
Employment status: former
Experience level: Confirmed

No Upward Mobility
Pros: Apple was an exciting place to work. It's a great job to have through college, but definitely not worth considering as a career option if it's where you start. The products were exciting. Many of the skills accrued here are transferrable. You get much more personal development than any other sort of retail role I would imagine. You get exposure to such a diverse segment of the population and have really fun coworkers who will have a lot in common with you and make you feel included.
Cons: The positions pay what any retail position would, but are far more demanding. Apple extracts a lot of productivity from their employees. The availability requirements are extremely inflexible. The volume is challenging and you don't necessarily feel any rewards from dealing with it. You get pumped a lot of "world changing" "big picture" type ideas for baseline customer service work. There is no upward mobility. Your coworkers will be people who have worked their positions for 8-10 years. Management is very political. Nepotism is predominant throughout. Expect external hires or new hires to get much of the promotions. It's a revolving door as Apple has evolved a lot under Tim Cook.