Company: Apple
Date: 2013-10-08
Overall rating: 3/5
Employment status: former
Experience level: Junior

Great benefits, no room to grow
Pros: - benefits are great: full coverage for PT and FT
- lots of perks
- hourly pay is higher than most retailers
Cons: - no room to grow
- lack of support from management at almost any level
- insufficient staffing (i've worked at two different stores)
- lack of proper tools to perform job well
- always hire to fill management team from external pool rather than looking to your internals
- cannot turn to management for support when you're not sure how to do something because management team does not go through basic training
- customers are spoiled - company does not know how to say 'no' when appropriate - instead when customer throws a tantrum, they get free stuff to satisfy them. customers who truly appreciate us and really need our help end up walking away with nothing 
- burn out easily