Company: Apple
Date: 2016-03-15
Overall rating: 2/5
Employment status: former

DONT DO THIS JOB!!! IT WILL RUIN YOUR LIFE.
Pros: Good Pay, - One Star
Good Benefits,- One Star
At Home - No Stars
Cons: Hers the deal... This job is a call center. Your calls will be approximately 10-30 seconds between each call. You'll take each call and you will need to make sure you meet metrics on each call. These calls may last a few minutes (Rare) to 45 minutes or an hour. After each one of these calls you will get 10-30 seconds between that and the next call to get yourself together. 

CONS START HERE...
1. Not enough time between calls for you to mentally process what you just went through. 
2. You will be passed around like a worthless peon between managers and eventually you will land on one who is indeed heartless. 

I have seen people stripped of their credentials for NO REASON. Demoted for NO REASON. I currently know at LEAST 10 people who are out on psychological disability because of this position. When I tell you NOT TO TAKE THIS JOB.. DO NOT TAKE THIS JOB...

This job has compromised my family, my confidence and even mental health. 

I was a TOP performer in the company. Eventually I was managed out. My metrics were great.. they just didn't want me anymore. So they built a case against me and made a way to get rid of me....

I know you're reading this thinking. Oh it's not that bad... Not EVERY manager is like that. And you would be right! Not every manager is like that.... But...You WILL be passed around and you WILL eventually land on a terrible manager....You are lying to yourself and are delusional if you seriously think that you are going to always have a breezy job here. Especially since most of these new guys are not from the old culture of Apple... These new managers are from this NEW apple the Tim Cook era which is NOT and I want to make sure i'm clear here NOT Apple. I don't know What this company is but i cannot be clear enough..THIS IS NOT APPLE.....The days of inspiring, think different, be the change apple Unfortunately Died with steve. ( This hurts to even type because I loved the company)  I've been with the company almost 6 years now and I've seen both sides, and I can honestly tell you that the reviews are right.

WHEN YOU GET STARTED: It feels and seems great!
WHILE YOU'RE WORKING: The koolaid slowly wears off and you see that you are still in a machine. One beautifully made and elegantly made on the outside but the internals need work.

Again I stress ... I AM NOT a disgruntled employee, a poor performer, or just pissed at this company. I will admit being hurt that the comany has fallen so far from it's glory days, But that's it. So this review is written with Genuine (OLD APPLE) Care not to see you all waste your time with this new beast that will drain you dry and spit you out. 

Wishing you all the best.. and if you do take a job here... GO IN with an exit stragtegy