Company: Oracle
Date: 2019-03-16
Overall rating: 4/5
Employment status: former
Experience level: Senior

Global Customer Support
Pros: Oracle takes Customer Service seriously and integral to their business.  As such, I got to work with some very skilled people throughout my time there.
Cons: After years of Oracle promoting a policy of distributed teams and working remotely, this changed 4-5 years ago.  Ultimately, this severely limited career prospects within the Support Organisation unless an employee was willing to relocate to one of 2-3 centres within the US.