Company: Apple
Date: 2019-09-16
Overall rating: 3/5
Employment status: current
Experience level: Junior

Apple Values, Call Center Metrics
Pros: Excellent health care plan, 401k match, excellent discounts on products
Cons: Call center rules, you're graded on metrics. Satification scores are the most important,  and you'll get 0 scores for things out of your control. 
For example, someone gave me a 0% because iPhone prices are too high.