Company: Apple
Date: 2014-07-21
Overall rating: 2/5
Employment status: former
Experience level: Junior

It started great, but ended poorly.
Pros: It's not what I expected a retail job to be like. It's very fun and very challenging. They tell you that you're there to connect with people, not just sell stuff or fix stuff, and I thought that it was just a lot of motivational fluff. It turned out that they were telling the absolute truth, at least in the beginning. Management was very supportive of me during some hard times, and that was something that, for the most part, remained constant.
Cons: The only cons were during my last several months with the company. Certain managers left, and the senior managers that remained didn't really belong in a company whose credo starts with "Our most important resource, our soul, is our people." It started becoming a very "transactional" environment, where statistics and metrics became more important than what we were doing or accomplishing. People were promoted that didn't deserve a promotion, while people that did were given nonsensical reasons for being passed over. It became quickly apparent that leadership already knew who they wanted before the interviews began, so there was little reason to even try unless you were one of the "chosen." It makes it impossible to progress in the company unless you're willing to drink the kool-aid to the degree that you alienate your peers because you take on the bad leadership traits of existing management.