Company: IBM
Date: 2012-04-26
Overall rating: 1/5
Employment status: current

Shareholder Value trumps Customer Value
Pros: The company has a matrix management approach which is good when it works and very bad when it doesn't. Lots of colleagues and lots of published materials internally and externally
Cons: Much less interested in customer value than when I started. Management has become "box tickers" and there is no cross pillar cooperation at all.