Company: Apple
Date: 2018-11-01
Overall rating: 3/5
Employment status: current
Experience level: Junior

Good Benefits, Taxing work environment
Pros: The people Apple seeks out and tends to hire are wonderful. The teams are very diverse. Various employees from all age groups, ethnicities, and sexual orientations. The people I've met through working at Apple have been incredible and quickly became close friends. They weren't just work friends, but people I cared about, spent time with, and stayed in contact with.
Cons: The job itself can be difficult. Customers tend to be very entitled and want their devices fixed under their guidelines, normally not respecting the process Apple has set up for repairs or troubleshooting. 
In addition, the store can get very busy, and during peak business hours, management can tend to hover over you, making sure you're staying on pace, and that being close to all they do. Which can, at times, be very frustrating when you're going from appointment to appointment, dropping items off for repair, directing customers, and that frustration peaks when watching most of management doing nothing.