Company: Apple
Date: 2018-01-23
Overall rating: 1/5
Employment status: former
Experience level: Junior

Cons outweigh the Pros by a landslide
Pros: Would only recommend if you are 18 in college and looking for career growth with a technology company:

Awesome co-workers, no dress code, judgement free,  great benefits: medical, dental, optical, gym reimbursement, tuition reimbursement, store gift card and discounts for both part time and full time employees.
Cons: Extremely negative work environment***
- Everyone, both customers and employees are miserable. Written all over everyones face. Energy is so negative its hard not to absorb it.

0 work life balance. 
- No such thing as availability, required to have open availability weekdays and weekends. Typical shifts are 12:30-9:30, 1:30-10:30, 11-8. 

CONSTANTLY HAVING TO BE THE BEARER OF BAD NEWS:
- Wait times for appointments being HOURS for same-day service and at least a week for book-from-home. 
- Repair prices typically starting at $149+ tax for failures entirely out of the customers control. Devices fail for no reason frequently. If the customer is outside one year without extended warranty 0 exceptions are made and the customer has to pay out of pocket.  The company has grown so massively, the products are made in massive increments and not with close attention to detail.
- Customers losing all of their precious information (contacts, photos, text messages etc) because they don't know how to backup their information.

Customer expectations are high and they feel entitled
- belittling constantly
- angry customers cursing
- getting called names solely because you were the shirt and work for the company

Compensation
- They start you higher than the average retailer but for what you have to deal with and for how much the company makes daily, weekly, annually.. its actually a joke. 
- After taxes and benefits get taken out, only average $10-12 an hour. Constantly having sales and business goals to meet but no commission or incentives based on fantastic performance. Average sales were over $100,000 a month and you see absolutely nothing. 
- Annual raise is a mere .40 cents