Company: Apple
Date: 2013-09-19
Overall rating: 1/5
Employment status: former
Experience level: Junior

Worth the experience gained. Glad it is over.
Pros: This job started off as one of the coolest, most interesting things to happen to me (job-wise). I made so many good friends and connections through Apple retail. I will have those connections for life. Perks were great, discounts were great, location was great. I was really pleased in how the management was more flexible then I imagined before I was hired on. Everything seemed great at the start, but now you'll want to read the Cons.
Cons: Where do I begin? Most customers lack basic common sense with electronic gadgets. Then they have the gall to call you a greenhorn and scoff at you because of their ignorance. Highly distasteful attitudes from customers that didn't get their way. I worked in a high end part of town and all the Elites shopped. 
 
I felt that everyone in the Genius Bar area had their head so far up the backside that any new-hire was a complete newcomer and knew absolutely nothing about computers. Very disappointing to work with know-it-alls every day. I will say that there was a nice hazing at first. Instead of the bad hazing, I was treated overly nice for the first three months. 

There's a ton of training that is involved when you're first hired on. There's always a push to do it all within a really small amount of time. It's usually always busy in any of the Apple retail stores. When it comes down to the wire, the hustle you like no tomorrow. 

Management was somewhat of a disappointment. I have to say that the management is under extreme pressure to do things a certain way, so that is my grain of salt for this situation. Expect them to constantly remind you of "this" and "that." They seemed to be constantly overwhelmed and would forget about lunch breaks, things of that nature. 

I didn't like how some of the management would talk down to you. How everything is so beautiful, wonderful, devine and enchanted. How it's a privilege to work for Apple. Apple has the privilege of hiring on some of the most amazing people I've been around. 

Being a realist, it is best to be cut and dry. Being talked down to constantly by people that are typically younger than yourself. Not very enjoyable.  

It was difficult to advance in the company because of bad management situations. Set schedules for talks were always canceled and most of the folks that were a tutor/mentor would get out of there as soon as they were done with work. Same for me.