Company: IBM
Date: 2009-01-08
Overall rating: 3/5
Employment status: former

a regular job for a regular guy
Pros: job security, big company insurance package, ability to move up - but limited.  I met a lot of great people at the job and still keep in touch with them.
Cons: monotonous, "Office Space" movie-esque, typical office politics, you are definitely faceless and the management does not have a clean hold on what goes on.  I don't understand how management can make suggestions and implement action plans when they have never picked up the phone and dealt with the problems we had to.  the managers don't even know the equipment.  I made the mistake of ONCE asking for help on a call and the manager looked at me blankly and tried to come up with some kind of answer.  It was oh so very painful.