Company: J-P-Morgan
Date: 2011-11-08
Overall rating: 1/5
Employment status: former

Horrible management, work ethics, communication skills, overall fail!
Pros: The pay was ok and night differential was decent.
Cons: -Management in Risk Operations is totally incompetent.
-Management has zero communication skills and notifies important and urgent items via email and usually late. 
-No team/department meetings to discuss changes
-Total lack of work ethics. Instead of resolving issues, analyst are encouraged to transfer calls to bankers or refer them to a different department or have them call back if it cannot be handled by you in 30 seconds or less. Fraud issues are not 30 second phone calls.
-Training department wasn't even trained in fraud. They read out of books only and could not answer questions. 
-Different teams were always following different procedures because each lead was telling their teams different things. No one was ever, EVER on the same page, not even Senior Managers. 
-Total lack of organization in the entire department