Company: Oracle
Date: 2017-12-09
Overall rating: 5/5
Employment status: former
Experience level: Senior

Oracle as a career  support analyst
Pros: With a wide range of product offerings and technical challenges of integrating within internal and acquired companies, Oracle has opportunities to experience and learn. 
Many times customers and consultants push the envelope of existing Oracle technology to address their business needs. As a result, the analyst is placed in very interesting political scenarios between the customer and development's ability to address that precise need. Often times workarounds become part of the product where some are not - thus an unsupported customization may be necessary.
Cons: Huge queues, limited scope of analyst involvement in resolving the customer's real problem, sometimes very long resolution times due to lack of development staff or availability.