Company: Apple
Date: 2017-11-15
Overall rating: 4/5
Employment status: former
Experience level: Junior

Apple has great customer service and tech support.
Pros: Apple is a great company to work for. I love assisting customers with new devices and resolving problems with the device. It’s most convenient to schedule an appointment if you’re going in store. While in the store it can be very busy, especially during the holiday season and when Apple has released a new device.
Cons: The store is constantly busy. It’s sometimes difficult to be able to assist customers with devices that have software issues.