Company: J-P-Morgan
Date: 2016-04-04
Overall rating: 3/5
Employment status: former
Experience level: Junior

Customer Service Unit Manager
Pros: Pay was competitive. Perks and benefits were ok but not the best.
Cons: Banking customer service operates 24/7 which means your work schedule may start from 10PM til morning. Its tough to get approved time-off. The company itself  has bank regulations (fees) that are not customer-centric, so its impossible to make customers happy, which is the main job as customer service rep.