Company: Apple
Date: 2017-03-24
Overall rating: 4/5
Employment status: current
Experience level: Junior

AppleCare At Home Advisor
Pros: As a chat advisor, you get more freedom than a phone advisor. You can listen to music, not worry about background noise or your tone of voice when communicating with a customer, as all communication is done via Chat.
Cons: The hours aren't amazing. As a Chat advisor, we are open 24/7 including all holidays. If you do your job well, you can choose what schedule you want which helps.

Also, working for home isn't for everyone. It's hard to be at home alone all the time, so if your a social person, this may not be the job for you.