Company: Apple
Date: 2015-04-28
Overall rating: 4/5
Employment status: current
Experience level: Confirmed

AHA Apple Specialist
Pros: At home agent, great products and very strong job security the pay is competitive and the benefits are many. Easy to acquire paid vacation and sick time. Work for Home!
Cons: Customer facing roles are very repetitive in scope on a daily basis after a few years its hard to maintain enthusiasm. Morale for front line agents is not a very high priority and the company does constantly change your job role and scope with little warning. If you are an At Home Agent the advancement opportunities are very limited in both reach and variety of position.