Company: Apple
Date: 2018-07-27
Overall rating: 2/5
Employment status: former
Experience level: Confirmed

Good Benefits, Stressful Work Environment
Pros: Great medical, dental, vision coverage plus access to workout gym and wellness center depending on where you live/work.
Cons: Very stressful work environment. I was working in essentially a call center, they treated us like an "expense" since we were not a very profitable part of the company. Tons of micro-management on every facet of our job performance and whenever there was a performance issue or if they thought you did something wrong, there was always the assumption of guilt unless proven innocent.

The people in general can be very friendly, but management seems to have a distorted view of how things work in "the trenches" (when taking incoming calls) and it leads to unrealistic expectations being set all the time.