Company: Microsoft
Date: 2019-04-14
Overall rating: 3/5
Employment status: former
Experience level: Junior

A decent stepping stone for college students.
Pros: - Benefits for part time including PTO, healthcare, discounts at many companies apart from Microsoft.
- Okay starting wage for an entry level position.
- Fun team members.
- Consistent amount of hours (as long as you aren't demanding full time).
- Lots of resources for developing your own skillset and networking. 
- College reimbursement is great for students.
Cons: - Working outside of your sales role is discouraged by management, many times that discouragement is indirect. Management tells you that there are no borders in terms of upward mobility and that you're encouraged to work outside your role if you want to move up; This is complete nonsense. Management will discourage this since they are under tight budget constraints and don't have the approval to pay what many of the employees are actually worth if they were to use their full potential. 
- There's a bit of kool-aide in that they talk about your "Career at Microsoft", however it is very rare that skilled individuals move up in the store. Promotions and raises seem to be based on diversity hiring tactics and favoritism rather than merit, ability, and professionalism foremost. 
- Depending on who your managers are, they will treat the job like the typical retail experience; The metrics they use to measure success conflict with the message of customer service. This often leads to management pushing product and subscriptions which might not be the best fit for the customer, but is instead most profitable for the store. (Not necessarily Microsoft as a whole).