Company: IBM
Date: 2018-01-02
Overall rating: 3/5
Employment status: current
Experience level: Junior

Technical Support Analyst
Pros: Great benefits. Good Personnel on team. Can work remote. Pay is decent for the area. Can make extra money doing extra work here. (can be a pain to get paid for this though)
Cons: No HR on site or that are relevant to talk with.  Training non existent.  L2's rarely assist.  Have to provide own hardware in office and at home.  Was literally given a ball mouse on my first day. Took 3 months to get the headset on my phone to work properly, would have been longer had I not ordered the piece I needed to get it going.