Company: Oracle
Date: 2012-12-09
Overall rating: 3/5
Employment status: current
Experience level: Junior

Working Support is a Roller Coaster !
Pros: - working at home
- immediate managers are decent, cannot say the same for higher up in the food chain who are out of touch with what we do
- no dress code
- good co-workers who are willing to assist
Cons: - no flex time, strict 8:30 to 5:30 shift
- no training where we can be more effective in our work and the lack of documentation
- also overseas colleagues don't do their work and we in the US not only have to do our own work but do their work as well
- management chain is overseas and their favoritism to workers in India and Egypt over the Americans is obvious
- mandatory certifications but no time to prepare for them and we are expected to work for them in our own time
- SDM (Sales Development Managers) getting involved in our work and will throw us under the bus to look good to the customer
- mandatory weekend work, only consolation is OT pay but we are expected to do at least one or two Sat/Sun's per month due to lack of headcount