Company: IBM
Date: 2016-01-26
Overall rating: 3/5
Employment status: former
Experience level: Senior

Service Delivery
Pros: I thoroughly enjoyed the SSR work!  IBM had such a fantastic reputation.  Having IBM on your resume still looks good.
Cons: I would not want to be an SSR at IBM today. High stress, low reward.  You are expected to actively participate in the sales and leads process, even as a non-customer facing SSR.  The pay raise, IF you can get one, does not keep up with the annual increase in the cost of benefits.  It is all about making the executives wealthier at an enormous cost to you and your family.