Company: IBM
Date: 2013-12-20
Overall rating: 3/5
Employment status: former
Experience level: Senior

Good front line management, movement within company dependent on contacts (not knowledge), being overworked is the norm
Pros: Great team members with excellent experience and knowledge to draw from, good benefits and decent pay in comparison to other companies out there, large spread of jobs internal to the company, good support for other learning (internal training, conferences, external training for courses).
Cons: You will be overworked and overtasked, with nobody to give you a hand unless you're very lucky. The company has a habit of undersizing bids for support contracts, and then will expect a single FTE to complete all the neccesary . Enjoy that (mandatory) unpaid overtime. Jobs for hands on IT support positions (ie. system/security admins) moving to Global Resources - meaning, other IT Support teams internal to IBM in other countries where workers make less (e.g. Brazil, Hungary, India).