Company: J-P-Morgan
Date: 2017-03-15
Overall rating: 1/5
Employment status: current
Experience level: Junior

customer service specialist 2
Pros: benefits are good so i have heard
Cons: the company needs to work on thier promotion / on job training.  if you apply for a position and ate not accepted it eoyldbe nice toknow why and what skills ypu need to improve on. theres never any kind of map on how to get further along. youdo not have the ability to spend time with a manager to receive one on one coaching because they ste always in meetings. all ghey do is go over the calls you have taken  its all about who you know lots of favorites at the stone oak location. once your on the phones your stuck there. theres no advancement. dont have any deaths in the family cause you wont be able to attend services or be able to grieve. if you elect to attend anyway you will be written up. do not get sick cause they do not take dr notes either.  if you get stuck on a call and go into your break you will get dinged on your performance for example if you go into it by min minutes and have a 15 min total break. you can only take 10 and not have it effect your performance.