Company: Apple
Date: 2010-03-23
Overall rating: 1/5
Employment status: current

Think the Same.
Pros: To be fair, Apple provides excellent compensation for in-house employees. Benefits, pay and other company perks (stock, health insurance) aren't shabby at all.

A good chunk of management at AppleCare still retains what one could call an "old Apple" feeling. These managers, dwindling in number, have worked with Apple for many years and are laid back, responsive, honest and generally pleasant to work under/with.
Cons: This is with regards to AppleCare specifically (as opposed to those involved more directly with the company's internal goings-on). Having to tell a computer when and why you need to go to the bathroom or make any minute changes in your day is extremely Orwelian and the complete opposite of what one might expect from a company as "creative" as Apple.

As Apple has grown, so has AppleCare, which is now treated like any old call center. There is a severe lack of transparency between certain levels of management and the work-lives of "the underlings."