Company: Microsoft
Date: 2008-11-24
Overall rating: 4/5
Employment status: former

Bright co-workers on a mission to make customers the hero.
Pros: chance to work with great people, to make heroes out of our customers. good management support and communications. plenty of resources available to get the job done. decent pay and benefits package.
Cons: culture of criticism, which in general, rewards the know-it-all personalities and is detrimental to certain 'helping personalities.'  one's reputation in this culture is of paramount importance not only with customers, but also with partners and co-workers. most employees recognize this and spend an inordinate amount of time and energy trying to impress each other, instead of just getting the job done, serving customers.