Company: Apple
Date: 2017-04-25
Overall rating: 2/5
Employment status: current
Experience level: Junior

Micromanage ruins the Apple Culture
Pros: Apple brings in the most energetic, passionate, creative, flexible group of talented people to work together. It's the best atmosphere to work with such fun and supportive team!
Cons: The bilingual mandarin team has the worst management team ever. Top manager has no management working experience prior and no proper training after. Which leads to encourage the micromanaging team managers who overlooked the numbers calculated by computer systems. Expecting all the advisors work like a robot with no flexibility and customer service means nothing as long as it takes less time to complete more tasks. 
Most of managers are outdated from the technical and front line customer service soft skill. We've been directed to lie about the fact of the issue and provide useless solutions just to give the management team more time to figure out the better handling ways.