Company: Apple
Date: 2014-11-24
Overall rating: 4/5
Employment status: current
Experience level: Junior

And amazing place to work with good pay and good benefits
Pros: great team with many awesome products which makes it exciting  typical day at work consists of managing the flow of repairs. Communicating with customers about their repair status.
Thus far I have learned the paradigm of Apples' customer service while obtaining a deeper understanding of the management style.
The hardest part of the job is delivering difficult news to customers about repairs or the status of their device.
I most enjoy interacting with customers. Teaching someone something new about their personal equipment is quite rewarding
Cons: lack of promotion, senior management can vary