Company: Apple
Date: 2016-06-28
Overall rating: 4/5
Employment status: former
Experience level: Junior

Good Job, Not for Me
Pros: - Incredible ongoing training
- Opportunities to work in other Apple stores for on a "passport experience"
- Amazing coworkers
- Discounts or deals on products
- On-the-job conflict resolution training
- Very streamlined system
Cons: - At the end of the day, you are a retail employee with the responsibility of a technician. That combination works great for some people, but I found it unfulfilling.
- In my experience, management went largely unchecked and corporate policies were used as ammunition rather than compliance guidelines.
- Employees get yelled at a lot by customers, regardless of who (s)he is or what (s)he says. Ask any former or current employee: the stakes are high for Apple customers and being yelled at regularly simply comes with the territory. In defense of this, however, Apple has great training for conflict resolution.