Company: Apple
Date: 2014-09-15
Overall rating: 3/5
Employment status: former
Experience level: Junior

Great co-workers, but customers are a extreme hassle.
Pros: Working at a Apple store provides many benefits. Good health, dental, and vision insurance for a low cost. Pay is somewhat decent.
Cons: Be prepared to work like a dog. Genius bars are less of a place for you to learn about your favorite technology, but instead more of a rinse-wash-replace method of troubleshooting. This typically frustrates the customers as we hardly have any time (Due to the lack of employees, which may sound absurd, but Genius bar employees typically must take 2 or even sometimes 3 customers at a time. Pay should certainly be more to work with these technical situations versus on the sales floor. Also the revenue to payroll ratio is quite extreme towards the revenue side. One former coworker of mine calculated if our store was to give back to the employees (as a bonus) 0.5% of revenues, each employee could possibly make a EXTRA 10-15k per year. This was in a larger store that had over 200 employees. rather daunting.