Company: Apple
Date: 2016-07-26
Overall rating: 1/5
Employment status: current
Experience level: Junior

It's started out good......
Pros: Benefits are great! It's nice and convenient to work from home.  The people are nice and training was thorough.   On boarding was great and there is definitely room for advancement.
Cons: After 6 months of being on the job, leadership had a wonderful idea to raise our chat concurrency to 3 at a time.  It's impossible to efficiently provide exceptional service while chatting with three differ by customer, about three different issues at the same time.