Company: Oracle
Date: 2021-03-24
Overall rating: 2/5
Employment status: current

Customer service at oracle cloud is now terrible
Pros: There are 212 products that support owns.
Cons: OCI support is responsible for 200 products, this is impossible to support, management especially in Seattle has no clue how to support this many products. No One else does either, this is normal, support engineers are quitting quickly.