Company: Apple
Date: 2012-06-17
Overall rating: 5/5
Employment status: current
Experience level: Confirmed

This is a particularly good time to be working for Apple Retail
Pros: Apple has one of the best conceived and articulated customer support standards in the electronics industry. So, assisting customers to fulfill their various needs is generally easy, and does not require the customer to be a computer engineer to comprehend and master. Apple gathers an enormous amount of customer usage data and translates that into constant tweaks to improve its products and offerings for customers. That makes my role of offering customer service particularly easy. 
  Additionally, Apple has an open hiring policy that allows people of any age, gender, race, sexual orientation to work for them, as long as they can offer excellent customer service. And, Apple offers several directions and lots of opportunity for self-development once a person is onboard.
Cons: It's retail. Most people will never make an engineer's or corporate salary.