Company: Apple
Date: 2014-09-22
Overall rating: 4/5
Employment status: former
Experience level: Junior

Fantastic company, tough job.
Pros: Apple is a great company, and it was awesome to see how much they care about the customer.
Relatively flexible hours.
Employees were treated with respect.
Company perks.
Team oriented - even working from home I didn't feel alone.
The training was great, but a little shorter than I would have liked.
Cons: Any customer service job is hard. Some of the people you help will be very rude, which makes the job less desirable at times. Be prepared to be yelled at sometimes.