Company: Apple
Date: 2016-09-04
Overall rating: 5/5
Employment status: former
Experience level: Junior

Apple Store - Sales Specialist
Pros: Great pay, Great team, Great leaders, Great perks, Great benefits. 

I worked at Apple Store for 9 months at a busy suburban mall. There were always new guests to interact with and new challenges to face. 

The pay is great. The co-workers are super helpful and kind. That's just the environment of working for Apple. The management team is so professional and relaxed. Always ready to help, assist, lead, and train.

The perks for the Apple products are excellent. The benefits are like no other company and available for part-timers as well.
Cons: I do not have any cons to list about the company, per se. I do believe that there are so many pros specifically because the job can be so hard and stressful at times. I had plenty of negative experiences with the job itself (not the company). I often say that no matter how great everything is on paper, the job at Apple Store is still RETAIL. And retail will be retail no matter how much of a "luxury retail" status it may be.

Retail customers in a mall are demanding, difficult, needy, obnoxious, and annoying. They are relentless and have too high of expectations. 

But for all the sour apples (hah) you may deal with in a given day, there is always at least one special interaction per shift where you help someone in such a genuine way that they may even give you a hug on their way out the door.

Apple Store can be hard and stressful because it is always so busy and always attracting more customers with each new fancy product release.

If you land a job at Apple Store, you will enjoy it for sure because of the great team you work with and the great company you work for.

You might quit sooner than you expect, though, because the stress of dealing with relentlessly needy retail customers might just send you over the edge.