Company: McDonald-s
Date: 2017-09-29
Overall rating: 1/5
Employment status: former
Experience level: Junior

I hated it.
Pros: (1) Flexible shifts - At my store, if I didn't like a shift I would quite often put it up on the site for someone else to cover it. 

(2) They're quite laid back - my friend had a total of 20 or more no-shows and all she got was 'I like you, so I won't fire you'.  They let you take quite lot of time off and holidays and also sick days.

(3) Aside from the odd rude customer, it's quite nice to meet some friendly faces which stop it from being incredibly dull.

(4) If you feel like it you can work your way through the ranks to becoming a manager, but it's not the kind of job I would ever want to be in
Cons: (1)  In my store, I was hardly trained to do anything and expected to just know how to do everything. It took me nearly the entirety of my experience there to gain any confidence whatsoever.  My manager was constantly telling me I should be 'helping out with other things' then not showing or explaining what/how I should do this.

(2) I would be put on headset (taking drive in orders) for hours on end which results in ear ache and was a concern for my own health as many of my colleagues complained of hearing/general health issues after being treated this way.

(3) Often, you are not given a break. I remember once my manager saying I had to work overtime or not have a food break, those were my two options. I ended up having to eat before I came into work not knowing if I'd get a break.

(4) I was stuck on the job no-one else wanted (drive in headset) and sometimes not allowed home because no-one could be bothered to cover me.

(5) All the managers sit around chatting and when you try and talk to someone you get a telling off, they basically just like having the power to do this. 

(6) A lot of pressure- I quite often had to juggle doing three things at once - taking orders, making drinks and taking out orders to cars. Once, I nipped to the back to get a plaster as I had cut my finger and it was bleeding quite a lot. Came back, one of the managers is moaning that I should've finished preparing the drinks before I left. 

I know that not every McDonald's store is this badly managed but I have been reduced to tears while working there and the only reason I stayed so long is  due to pressure from my family.