Company: IBM
Date: 2017-06-19
Overall rating: 1/5
Employment status: former
Experience level: Senior

Offshore and "New Collar" = No experience and unhappy customers
Pros: Good Pay, Flexibility (until recently when work from home was eliminated and the site collocation initiative). A lot of good people.
Cons: Constant restructuring, threat of RA (Layoffs) constantly hanging over everyone's heads. Increasingly offshoring to inexperienced staffing, forcing more and more customer escalations pushed to the few remaining experienced staff until there were none of those left (either RA'd, or those that could left on their own due to overwork)