Company: Apple
Date: 2021-01-04
Overall rating: 1/5
Employment status: current
Experience level: Junior

The. Worst.
Pros: You get a paycheck and you get to work from home
Cons: No managers or support even when customers are screaming at you. Many of my co workers are having mental health issues because of how this job is designed and Apple does not want to hear about it. It is so stressful. I've never worked in a place that I could not get support from a manager. It does not exist in this role. Imagine someone has purchased a $3000 laptop and it never arrived in the mail and they have been given the wrong info when they called before (and the time before that). Yep sorry no you can't speak to a manager because there aren't any and I'm working at home. It's just you and me on the phone and you're yelling at me and there's nothing I can do. For the first few weeks I felt like this was the second worst job I have ever had but now that I've done it for a few months, it's moved into the number one spot. I have nightmares and can’t sleep most nights. I dread sitting at my desk and taking a call because you never know what you’re going to get on the other end of the line. And the whole set up is right in the middle of my home so even when I’m not working, it sits there and I have to look at it. I can’t get away.