Company: IBM
Date: 2016-09-23
Overall rating: 1/5
Employment status: former
Experience level: Senior

Software Support
Pros: The team- extremely bright and diligent mates made support a true machine where all parts worked in unison. Always a solution since the experience was deep.
Cons: Now support is outsourced- expect delays in getting answers or no answers. Little to no depth of experience. Quality and CS will suffer- good luck IBM you'll need it.