Company: Apple
Date: 2019-02-27
Overall rating: 2/5
Employment status: current
Experience level: Junior

Limited training, poor work/life balance
Pros: Benefits, stock options, medical, dental, vision.
Cons: Untrained management, lack of career progression, poor training, drainingly repetitive position with zero managerial support. Outsourcing technical support to vendor call centers that are even more poorly trained but are able to be hired for less money, so company focus seems to be pushing corporate employees out to be replaced by vendors. This is creating a very poor customer experience, and poor morale.