Company: J-P-Morgan
Date: 2017-08-08
Overall rating: 4/5
Employment status: current
Experience level: Senior

Lead a team of experienced and highly skilled customer service specialists
Pros: Benefits provided: matching 401k, vacation time provided, flexibility with the schedule, medical/dental/vision insurance
Ability to work with some great individuals and a chance to help people grow within the company and fulfill their dreams and/or start their career
Cons: Inconsistent management

Not enough focus on the team leader level and the employee experience that is being provided there. More focus on this level is needed as they have a direct impact on the first level employees