Company: IBM
Date: 2013-08-09
Overall rating: 2/5
Employment status: former
Experience level: Senior

Variable over time and between business units
Pros: * Smart people
* Unmatched credibility with customers when wearing an IBM badge. 
* benefits package for right candidates
Cons: * Enormous inertia to change, even when existing processes are failing
* Mental and physical separation between sales and non-sales teams. 
* No meaningful priority given to  employees.
* Indiscriminate, desperate offshoring to keep primary costs low means service quality is declining constantly.