Company: Apple
Date: 2013-02-25
Overall rating: 4/5
Employment status: former
Experience level: Junior

Listen and solve tech issues with empathy
Pros: Easy working from home, decent pay for a college student, plenty of opportunities for overtime, great holiday pay, great PTO, random presents sent to your house
Cons: Expected to deal with calls with only 10 seconds between calls daily. Tier 2 advisors can be rude on top of rude customers.