Company: Apple
Date: 2014-04-16
Overall rating: 3/5
Employment status: current
Experience level: Junior

Don't take a part-time position thinking it will lead to full-time.
Pros: Flexible hours and workdays.  Work at home.  Good benefits.  Work with interesting customers.  Every customer contact is different, which keeps the job interesting.
Cons: My recruiters both stated there would be opportunities for advancement after committing to one year of part-time, technical support.  After one year, I found very few opportunities for advancement and securing full-time employment.  Apple seems to place more value in hiring outside personnel and outsourcing, than developing and promoting opportunities from within.