Company: Apple
Date: 2008-10-30
Overall rating: 4/5
Employment status: current

Fun place to work but add-ons can be a drag
Pros: If you love Apple, its exciting to be around all the newest and best technology.  I was a promotor of Apple products before working here and thats all I do in the store.  Most of the other employees there are really cool and I've made some life long friends, but some are kinda odd as well.  Most of the managers listen to me when I have a problem at work or at home, and are very willing to help.
Cons: By teaching us how to ask open/close ended questions to every guest that purchases something in order to find an opening to suggest a relevant solution, they expect us to sell a certain amount of "add-ons" like Applecare, Procare, MobileMe and OnetoOne with every product sold.  I would rather just like to have a genuine conversation with the guest and not have to worry about sale numbers especially since I don't make commission.  Most guests are already on a budget when buying and I can tell they already feel pressured to buy if I bring up MobileMe and how well it works with iLife.  And at that point, I still have to go over Applecare and OnetoOne.  Oh yeah, I don't make commission.