Company: Microsoft
Date: 2016-04-12
Overall rating: 3/5
Employment status: current
Experience level: Confirmed

Support Specialist
Pros: There are a lot of challenges where you can contribute personally and you can also work and learn with top edge products and technology.
Cons: 1. Time Tracking and the working volume. You can put 100 % in the system and there will be some things that you cannot complete or finish at the end of the day. 

2. The lack of incentives and retaining policy.  You will be told that you are always replaceable.
You don't learn 3rd party stuff because it's not Microsoft business and because you are limited only to what Microsoft components can do. There are slim to nonexistent chances that you will be able to learn something else.

3. The lack of  "Work Life Balance". Simply there is none. As long as you are willing to work non stop everything is OK. Once you want to have work life balance, you'll notice that this is not possible, even if flexibility was promised from beginning. If you'll somehow attain it, then the review at the end of the year will wake you up.