Company: Microsoft
Date: 2016-11-21
Overall rating: 4/5
Employment status: former
Experience level: Senior

Deeply technical? you can get deeper at Microsoft
Pros: Excellent working environment with supremely talented team players. I worked in a role called Escalation Engineering which is a high level customer facing support role. Microsoft can offer you the ability to work with new technologies extremely early in the product life cycle. My cons are very minor working at Microsoft was a fantastic experience. I learnt a fantastic amount from how to deal with customers all the way through to how to debug Windows.
Cons: It was always very busy and Microsoft as a big business tended to lose focus on it's customers. A crazy over focus on logging hours spent on multiple support tickets.