Company: Microsoft
Date: 2017-11-14
Overall rating: 2/5
Employment status: current
Experience level: Junior

Microsoft Retail Product Advisor
Pros: The only positive things are the benefits, the co workers, as well as it being slow.
Cons: After working here for a bit, I thought it would be right to share my opinion on how this job is. Do not be fooled that just because this is Microsoft that you are doing huge things. At the end of the day it is just another retail job. My over arching problem with the job leads to the hours. You are expected to work minimum 20 hours a week which is normal but, when you submit an availability and your managers do not adhere to it, then it becomes a problem. Being a student, time management becomes tougher especially since work is not the main priority. Also, Even when voicing my concern, it does not seem like it is being heard and the managers do not pay much heed to new hires.  I do not understand why part timers can only have 5 hour shifts and are required to work 4 days when it is completely possible to work less days and longer hours especially if those days happen to be the busy days for the store. I write this review in hopes for management to read this and hopefully address my concern. Also another con is that it is fairly high stress. You deal with a plethora of customers and the word "no" is never and option. You have to treat customers far above many different places and it's outstanding the lengths one is required to go. I understand that the customer comes first, but the way it is being approached is utterly wrong. To each their own and this is my opinion. There are other things as well but I believe that this is enough. Thanks for reading and please keep in mind that; again this is my own opinion and if you have other thoughts you are entitled to writing your own review and I am glad you have not experienced this.