Company: Apple
Date: 2015-07-28
Overall rating: 2/5
Employment status: former
Experience level: Junior

The Good, The Bad, The Ugly
Pros: This review is about working for apple retail, not apple corporate. At apple, you will work with some of the smartest, kindest people you'll ever meet. I made friendships that I will carry for a lifetime.
Cons: Working at the Genius Bar was thrilling work at first (I was with apple for 4 years). If at first the goal to be reached was to help your customer and give a truly memorable experience, apple has strayed far from it. Employees are expected to see x amount of sessions per hour, typically ranging between 10-15 minutes a session. Another issue that became a problem while I was there was the lack of man power. Demand for the Genius Bar was incredibly high but our management teams for some reason could not meet the demand with employees. Promotions and hirings took forever and by the time new employees were onboarded, many more employees had left.