Company: Apple
Date: 2019-07-02
Overall rating: 4/5
Employment status: current

Apple Genius
Pros: Apple provides a best in class customer experience that goes far above the industry standard of outsourced call centers. We get to help our customers creatively and honestly without the pressure incentives like commissions.
Cons: External leadership promotions have become the new normal, which erodes company culture and sets a poor precedent. 
The pay is inadequate for the expectations set and the marketshare that Apple possess.