Company: Apple
Date: 2018-09-14
Overall rating: 4/5
Employment status: current
Experience level: Junior

I fix mobile devices at the Genius Bar
Pros: The pay and benefits are better than anywhere I’ve ever worked, and I really like most of my coworkers and management. It’s pretty easy work as far as retail is concerned.
Cons: It’s customer service with people who are mad their device doesn’t work like they think it should. You can imagine. It’s fairly emotionally taxing. I’m tired at the end of the day.