Company: Apple
Date: 2019-07-16
Overall rating: 1/5
Employment status: current
Experience level: Junior

Apple AHA
Pros: Working from home, discounts on Apple products.
Cons: Salary is awful, very strict metrics, micromanagement (Somebody is always listening and watching what you do). Constant phone calls with very few breaks in between. I was doing 50-60 calls per day. Customers are very rude and having to listen to that 8-10 hours a day is mind-numbing and pushes you to the edge. Very difficult to get time off unless you book well in advance. Your shift lasts for three months and if you get a shift you don't like such as 11:30-8:30 good luck finding somebody to swap with and of course. There is also weekend work involved so your work/life balance is very poor. It's a call center job just like every other one. The only positive I can say I got out of it was Apple on my CV, I walked into other jobs as soon as they saw that.