Company: Microsoft
Date: 2019-08-02
Overall rating: 5/5
Employment status: current
Experience level: Junior

Great Culture - Over Capacity
Pros: Amazingly smart colleagues. Supportive management
Cons: Customer Services & Support (CSS) is perceived as  a cost center. Highly motivated to move US-based activities to cheaper markets. Case loads can exceed 20 cases at a time for the Active Directory team.