Company: Apple
Date: 2014-06-04
Overall rating: 5/5
Employment status: former
Experience level: Junior

Best Place To Work!
Pros: Great pay, great benefits and a fun place to work.
A place where you can take your idea's and grow.
Apple makes the best products and has the best customer service and support.
You will never be bored with your job, since there is always something to learn.
Cons: When I worked there we were not able to access peoples computers so sometimes it made my job more difficult especially when I had a user who was not very savvy. 
They were working on this, but were worried about the liability. 
Most company's use this tool to fix your computer as standard operating procedures.
Not able to choose how long you wanted to take for lunch. Other call centers will let you choose how long you want to take for lunch and let you adjust your time every week.