Company: Apple
Date: 2015-11-09
Overall rating: 4/5
Employment status: former
Experience level: Junior

Family Room Specialist
Pros: Great people, great benefits, weekdays off at times, good pay for retail. You will spend all day on your feet and the environment is fast paced. Can be very hectic most of the time in the genius bar part of the store. Our team of about 50 in the genius part managed anywhere from 200-500 support reservations per day. They have very good training and even opportunities for retail employees to work temporary position in corporate Apple.
Cons: It is retail after all. Working holidays, working weekends, limited time off. There is zero room to even consider moving to corporate Apple from a retail start.