Company: McDonald-s
Date: 2015-08-25
Overall rating: 2/5
Employment status: current
Experience level: Junior

It's Alright. Just a heads up though.
Pros: -Generally friendly staff. They are patient as well. 
-Generally friendly customers. 
Most of the black-shirt employees seem sincere about the business and maintain a professional attitude, and are generally welcoming. 
The restaurant is well kept and the employees work as a unit.
Cons: Perhaps too many managers, or at least not enough comprehensive correlation between managers instructions. You will find yourself tied between different instructions between different managers. And different managers have different styles when it comes to preparing food, ect. Generally they all expect you to adopt their varying styles. 

Training is lackluster, although all trainers except one were patient, however none were too particularly thorough except one black-shirt employee. One of the blue shirts is a real pisser but other employee's told me to pay that individual no mind. That person's attitude is enough to make me reconsider my working there. 

The Point-Of-Sales system (electronic cash register) is not the best. There are some reformations that need to be made, and when it comes to modifying orders the machine's touch screen can be very unresponsive. Some of the menu items are simply all over the place and while the system 'works' it can be better. The last POS system I worked with, in a different restaurant was more responsive and easier to use. Promo codes require you to call a manager every time which is a severe inconvenience. 

While I appreciate the team working as a unit you get the sense that mcdonalds is trying to squeeze every ounce of productivity out of you, or at least pushing you beyond what you're comfortable with so they can get there minimum wage's worth from you. Due to lackluster training you find yourself not knowing what to do when you complete all your tasks. You will not know where a lot of things are, or what to do, ect. Asking what next depending on your manager or employee will either get a comprehensive explanation or a disgruntled response. Some of the more higher up managers are nicer but aren't too particularly perceptive and often leave you to yourself. This is not the case with the head manager who is thorough but  not particularly perceptive. Its unfortunate that I showed up eager to work on several occasions and wound up getting aggravated responses from the blue-shirt employee I mentioned earlier and confusion from other employees. I don't feel like an employee, I feel like a customer who found his way in the back somehow and got lost amongst the hustle and bustle. 

You will hear screaming and yelling from management telling employees to pick up the pace, and the customers can hear and give awkward looks. The customers aren't being impatient generally, and you often have a scenario between easy going customers who mean no harm and management that is always tense and pushing the cooks.