Company: Apple
Date: 2015-09-11
Overall rating: 4/5
Employment status: former
Experience level: Junior

Bitter sweet
Pros: - They really care about their employees, 
- Have numerous programs and initiatives that help you take care of your family and recharge
-Contest, puzzles and drawings to keep employees engaged.
-Best In Industry, paid Job specific training (they will literally allow you to take time off the phone to complete training when available)
Cons: - Too customer oriented, it's good to please customers but some times customers are cocky and you always have to bend to their BS otherwise they give negative CSAT and your manager has to coach and pester about it you about it and it takes down your overall CSAT score which (if you get enough of them) affects ability to get promoted within the company, your bonus and consequently can get you disciplinary action.

- Since you're the face of the company you're responsible for weeding out the media, people who just want to game the system, trying to mine for proprietary information, really really pissed off people with a chip on their shoulder who think Apple owes them something (in cases where they don't owe them thing) so it's taken out on you and those who want to find out about the "unreleased products" and it can become irritating.