Company: Apple
Date: 2019-09-21
Overall rating: 2/5
Employment status: current
Experience level: Junior

Get ready to work
Pros: - Pay is okay
- Benefits are good
- Coworkers are pretty cool
- You can kinda pick your schedule
- Scheduled downtime during shifts
Cons: - Micromanagement is rampant in the AppleCare department. Managers do not perform the same job. Their job is to make sure you’re doing your job. That’s it. They don’t understand everything about your role, they’re strictly there to keep eyes on you 24/7. 
- Essentially no room for growth. This is a dead end job. They’ll train you and teach you more skills, but your pay will be exactly the same. 
- You have absolutely no voice. Nothing gets by managers. If you have a problem, don’t expect anyone to do anything about it.
- If you’re a college advisor, you’ll never have a weekend off. I haven’t had a weekend off for 76+ weeks. You can take time off, but you rarely get enough time off to take a weekend off, and a vacation. Use it wisely. 
- Get ready to work. You’re treated like an unskilled factory worker & there is almost no room for error. 
- They don’t focus on strengths. Solely weaknesses. They’ll always find something to nitpick. You’re never “doing good.” Every performance review has a fail on it somewhere.