Company: IBM
Date: 2010-05-01
Overall rating: 2/5
Employment status: current

IBM In Crisis
Pros: Excellent portfolio of Products, both Hardware , Software and Services
Cons: The whole Sales process is a joke, rewards system invokes silod relationship between teams, The vertical matrix of Brands are too strong , blinkered in approch and unworkable. The middle / Higher mangement both in country and overseas  do not understand current IT trends and have no idea of competition in Irish Manaket. Customer satistaction is not on the agenda. Too much emphasis on cost saving / book keeping / compliance with unworkable internal meaningless processes rather than stategic selling to customers with focused solutions that will address customers needs and yeild long term traction / revenue . Internal processes and billing system are a mess .Career path non existant for talented people as middle management unable to recognise skills required to help sell and manage the new oppertunities / challanges of Irish enterprises.