Company: Apple
Date: 2015-08-12
Overall rating: 2/5
Employment status: former
Experience level: Junior

Amazing to start out but not a career
Pros: - Some of the people you work with are extremely intelligent, highly talented individuals and some just aren't. 

- Good benefits, cool discounts, fun atmosphere (most of the time)
Cons: Sadly in the AZ market there are a lot of cons that need to be addressed before I would recommend someone working for Apple here: 

- Market lead has clear favorites within specific stores, having worked at one store for over 4 years, I know nothing about this person where every other visitor such as the Market business leader, Steve Jones etc. took the time to form a personal relationship with the top performers/tenured employees in the store. 

- Management is not transparent about why they are promoting from outside of the store and ignoring internal talent which they themselves have called "the best in the market". 

- Feedback often falls on deaf ears with management around core business functions such as pulling technicians un-necessarily off the booked queue to perform menial visuals tasks that other employees on the sales floor are more than able to execute without effecting the team or customer experience. 

- No vacation time what-so-ever to spend time with family during the holidays. Yes it's retail but the company likes to use "work life balance" as a key positive for working for Apple Retail when that is not so. Often full time employees are scheduled Fri, Sat & Sunday and thus miss time with their families/significant others and you can see that this wears on them. 

- No clear path to promotion. Being excellent at your current role doesn't actually mean anything if management feels that you are not "apple" enough. This means people that kiss managements behind move up whether they are actually skilled or walk the walk vs talking about how great it is to perform a certain best practice and then ignoring that themselves. 

- HR from corp. was brought in for a specific store and this feedback was given to them by over 20 people however no changes were seen as a result of this. HR was brought in because the NPP score for this particular store has been consistently horrible for a year. ]