Company: Oracle
Date: 2015-06-17
Overall rating: 2/5
Employment status: current
Experience level: Junior

Transition from Micros to Oracle has been painful
Pros: Quite a bit of self service applications that make life easier in terms of employment. Having the name "Oracle" on your resume isn't bad.
Cons: Since being acquired by Oracle, implementation has been arduous. Oracle does not understand, nor do they care to, what it is that we do - and why we do it well. A hiring freeze has plagued multiple departments, many of whom struggle to become acclimated to the many new procedures and policies. Most are wearing 2 to 3 hats as a result of employees leaving and not being replaced - and I am referring to full-time hats, not "additional" responsibilities. As the higher ups in the former Micros sector do not want eyes on their departments for fear of losing their own jobs, the consensus is that corporate may not even know how much some are struggling to do multiple people's jobs within one work week, while new people leave daily.

The contract process is horrific, with spreadsheets and other documentation that proves a deal will be successful  (marginally) before Oracle will even approve it to be sent to the client. The entire process takes several weeks to "get through the system", only to have the client walk away as they were made to wait too long. Unfortunately Oracle is used to million dollar deals, so losing one for a few hundred thousand was nothing to them.

In all, it isn't bitterness or that I am reluctant to change, that has left me frustrated with Oracle, it is that my peers and I are holding our department together with string and safety pins out of our love for what we do, while our direct supervisors and those above seem unaffected and unwilling to give us the support we desperately need.