Company: IBM
Date: 2017-06-19
Overall rating: 3/5
Employment status: former

Director Client Success
Pros: Overall the best thing is the people that they have working for them.
Cons: Greatly disappointed in how they disregard the contributions of their employees.   It is struggling organization trying to change it self but is unwilling to simply processes and to be client centric.   To many employees are so frustrated with the complexity of the processes just to get a simple order processed for a client.   They have lost their way and so huge they don't know how to fix it.