Company: Apple
Date: 2020-06-04
Overall rating: 4/5
Employment status: former
Experience level: Junior

Name Recognition
Pros: Great if you enjoy troubleshooting and genuinely like to help and teach people how to use their products
Cons: 10 minute appointments are hard to keep, generally you will get some bad apples. I think the biggest pain point for customers was their reliance on walk-in appointments which Apple finds really hard to meet (it is hard when you have the iPhone)