Company: J-P-Morgan
Date: 2015-02-18
Overall rating: 3/5
Employment status: former
Experience level: Junior

Call center is the fast food of mortgage lending.
Pros: The company has great name recognition with new customers and has a ton of current clients to market.  Their marketing efforts always had the phone ringing with someone on the other end of the line.  The income potential was six figures as long as you were quick and a talented sales person.
Cons: The support teams of processing and underwriting were terribly slow at getting loans cleared to close.  Very frustrating to have you client waiting for months in order to close their loan, while the local broker in town was closing loans in 30 days or less.  The rates and fees are not negotiable and sometimes difficult to pitch to a non-Chase customer.