Company: Microsoft
Date: 2018-12-10
Overall rating: 2/5
Employment status: former

TSP : Worst role in Inside Sales Dublin
Pros: Azure is one of the best products in the market.
Free fruit.
Cons: Sales process in Microsoft (Demand response and Corporate):

Seller (ISR, SSP or AE): Do you want Office 365 licenses?
Customer: Yes
Seller: How many?
Customer: X....  Seller add the data in the CRM 


Seller: Do you want Office 365 licenses?
Customer: Yes, but I need these features....
Seller: I need other call with my TSP (because seller have no idea about Office features)
Seller after the call add the data in the CRM 

Seller: Do you want Office 365 licenses?
If Customer says : No ... Seller call to other customer


Seller: Do you have any project on Azure
Customer: Yes, I am now working on it
Seller add the deal to the CRM without adding value to the project

Seller: Do you have any project on Azure
Customer: Yes, but I need ..
Seller: I will include the TSP in the next call (Seller has no idea about any Azure product)

Seller: Do you have any project on Azure
Customer: no
Seller: Do you know that the cloud is cheaper and the future?
Customer: I am not interested... Seller call other customer

Some sellers only track partner deals or ask the partners for Office renewals. The best sellers doing this are now managers, so this is the way to be successful in Microsoft.
I recommend to my colleagues not to apply to the TSP role as the other roles have the same or higher salary, without any technical requirements, they don't need certifications or study the product and also more career progression.