Company: IBM
Date: 2018-07-05
Overall rating: 3/5
Employment status: current
Experience level: Junior

Fair workload, less than satisfactory management
Pros: Since IBM is a BPO, usually they will hire you for a specific account. They pay me well enough for the job they hired me for, and my peers are around the same age group so we mesh well together. The benefits are acceptable and the company is reputable enough that it would give you an edge if you eventually choose apply to other companies.
Cons: The management has made poor decisions and there are a lot of restrictions. There is no overtime pay for certain position levels but overtime is necessary at least once or twice a week to meet all the deadlines. I am also part of a team that caters to global operations so leaves are limited each month and I have to work on holidays. My manager is not very flexible if she does not favor you enough. They will only adjust to keep you happy enough not to leave. Workload is not equal for each individual in the team.