Company: Apple
Date: 2014-10-23
Overall rating: 4/5
Employment status: current
Experience level: Junior

It is challenging to take calls one after another, but Apple will take care of you, and they provide training.
Pros: -competitive compensation and benefits 
-great experience for customer service and interpersonal skills
-opportunity to continue working with the company if you consistently meet performance standards
-performance reviews and guidance
-good management and organizational structure
Cons: -very taxing when you are dealing with people who are calling because they are frustrated, unsure how to use the product, or are unappreciative of your effort
-additional hours can occur for busy periods, even if you are taking classes at the same time