Company: Apple
Date: 2016-04-20
Overall rating: 3/5
Employment status: current
Experience level: Junior

Micro-management
Pros: Great benefits, excellent pay, opportunity to work from home
Cons: Too many scripts these days, too much focus on numbers instead of customer service, and increasing micro-management. We're held responsible for things completely beyond our control and given absolutely no avenue to appeal them. Avenues for promotion beyond tier 2 are very rare.