Company: IBM
Date: 2016-09-09
Overall rating: 4/5
Employment status: former

Stay relevant to current company direction
Pros: This 100+ year old company is trying very hard to reinvent itself to stay relevant. Most lower level managers truly care about their teams.
Cons: The company is huge and struggles with balancing between teams' need to become specialized in order to provide knowledgeable support while still keeping the clients' overall support needs in perspective.  Specialization has resulted in little to no crossover support of the customers environment from a holistic point of view.