Company: Apple
Date: 2021-01-09
Overall rating: 3/5
Employment status: former
Experience level: Confirmed

It's Okay...
Pros: At times it can be fun. You will most likely end up working with some really intelligent and great people. The company strives to build comradery within each retail location and if you happen to be working at a store other than home store, you will find that for the most part, the culture is the same. You really can build some great friendships.
Cons: The training is laughable. While the topic is always a source of discussion, the time allotted to learn and study is minimal and is usually plagued with interruptions. Management is top heavy and like any workplace, managers can be ego driven. It's a definite paradox in that the company mandates "Daily Downloads". For the most part these are drink the koolaid and cheer leading sessions and you will stand out if you don't participate. Often a lead or a manager will go over what was in a company made video that was distributed to retail locations as a means of motivation. You will soon learn that what is stated in the videos is often not practiced in your store... It can be a toxic and co-dependent nightmare depending on your management team (like any workplace) but at the very the least you will be trying to figure out why there are so many managers per store. The company likes to tell you that Apple retail store are more than retail... The pay structure is often held up to/based on retail pay, but there is a lot to learn and processes and products are constantly changing. You are graded on every single transaction via customer feedback. You will be encouraged and possibly singled out if you do not share enough about yourself with your co-workers and your managers. To summarize, it's hit and miss and more overwhelming instead of engaging. You most likely will not learn as much as you would like to unless you are willing to learn outside of your paid time and the pay, well, you'll probably fall into the category of living pay check to pay check. If you want to really use your mind and have an engaging learning environment I suggest looking elsewhere. On the other hand, there is ALWAYS a lot of hype about working for Apple and how difficult it is to get a job there and how Cinderella like of a place it is to work at... By the end of your on boarding they will have convinced you that you are part of an elite group. Take it however you want to... One of the big questions I think a lot of people have is if you can get a corporate job if you get hired for a retail position. The answer: yes, but like any other workplace you will need to be a savvy political player.