Company: Apple
Date: 2013-06-09
Overall rating: 3/5
Employment status: current
Experience level: Junior

Too many quotas for Technical Support
Pros: -Okay compensation
-Great benefits
-Work from Home
Cons: -Management is sketch
-Too many quotas (average call time should be less than 14.5 min, must sell Apple Care Protection Plan, Must get very satisfied surveys, Must not go to Tier 2 for questions unless you get penalized)
-Must be a within top 10 of 2,000 employees to pick schedule