Company: Microsoft
Date: 2018-08-06
Overall rating: 1/5
Employment status: current
Experience level: Senior

Worst ever
Pros: They assure that they contact u within 2 days
Cons: -Lots of reminder ,don’t follow the severity level at all especially if u have a case with the Indian team
-They send not working hotfix to have more time investigating
-U feel that the functional and technical are loaded with other issues
-They try as much as possible to assign the cases as advisory so u pay additional or consume u payments ,and try as much as possible to prove it 
-No quality control after u send bad feedbacks no reply
-They commit the client to retrieve the error if they cannot the case will be closed
-Enforce client to provide the data source and model store regardless of legal aspects and sensitive information, they refuse to work on customer prepared environment 
Microsoft release cheap Erp and don’t invest generally in R&D,they get all feedback from customers issue and release hot fixes , not professional like oracle and SAP