Company: Apple
Date: 2008-04-30
Overall rating: 4/5
Employment status: current

A Greener Apple!
Pros: I have used apple computers during my entire professional career.  Even when it was unpopular to do so, I fought and clung to my Apple computers.  I feel I have a high level of expertise and I am respected by customers.  I would aspire to a corporate job, I would sweat blood for Apple, and so I do.  I absolutely love taking an irate customer and turn them back into a promoter.  I am absolutely gifted at doing that.
Cons: I don't believe metrics, although I do well, is an appropriate measure for me.  I have trouble at times providing the complete solution when there simply are things customers don't need.  I am confident as I relate to customers, I know if we are building a relationship with someone.  In doing so, some things should be evolutionary, which is why I am such a big .Mac and one to one proponent.  APP is a no brainer, but it is sometimes hard to position Pro Care.