Company: Apple
Date: 2015-09-14
Overall rating: 5/5
Employment status: former

Lead Genius
Pros: Of all of the things that are worth while to work at the Apple store, it is the look on people's faces when you show them something extraordinary - something they didn't even know before - and they get this look on their face. "Wow," is the refrain. Also the benefits, and coworkers are amazing.
Cons: The schedule is erratic. Like, wildly. It's retail and they justify the crazy schedule because you needed to have completely open availability to get the job. Being a Lead Genius means you have to not complain about it either.
Working in consumer tech support is also pretty grinding. Lead Geniuses get involved with customer when they are already upset. Getting actually screamed at was a regular occurrence. Security occasionally gets involved.

If you get to be a Lead Genius, but don't want to be in Retail Management? You've hit your ceiling.