Company: Apple
Date: 2011-10-14
Overall rating: 2/5
Employment status: current

Good For Tech Support I Guess
Pros: I can't complain about the benifits or the pay.  Also other people think it's cool.  Working at home is nice.  Customers are very nice compared to other call centers.  Lots of perks.
Cons: It's still a phone tech support job and that is still awful even at Apple.  In fact it might be worse because management does not have your back and is often reactionary to minor statistical fluctuations that don't persist over a day or so.   Management often seems unfamiliar with the process of how we do our job and is a source of misinformation.