Company: Apple
Date: 2013-08-23
Overall rating: 4/5
Employment status: former
Experience level: Junior

Apple Retail: Good company if you can deal with Retail.
Pros: Great customer service experience since you're dealing with a HUGE flow of many, many different customers. Good formal product/customer service training for someone with little previous retail experience. The chance to play around and talk all day about cool gadgets. A company culture that manages to motivate it's employees nicely. Pretty good pay for a mall retail outlet.
Cons: Typical retail issues: managers unwilling to be flexible with scheduling, a little too much "kool-aid" to drink at times, esp. when managers are discussing metrics (the need to hit AppleCare and MobileMe sales goals at the time, althought MobileMe has been phased out.) VERY little career mobility; even shifting into a Genius role is nearly impossible as a part-time employee.