Company: J-P-Morgan
Date: 2018-06-13
Overall rating: 2/5
Employment status: former
Experience level: Junior

Document Review Senior Specialist II
Customer Service Specialist
National Subpoena Processing
Pros: Good healthcare coverage.  Three weeks vacation your first year, plus sick time, personal days, and paid holidays. Most of the mid-line managers do really care about their staff.
Cons: They want you to be “customer obsesses”, but expect you to do it in a minimal amount of time. This doesn’t make the customer feel like you really care about their circumstance. Weed out the managers who only care about meeting a number and advancing their own career, but pretend to care about their staff.