Company: Apple
Date: 2013-09-27
Overall rating: 3/5
Employment status: former
Experience level: Junior

The work and pay was great, but the people and management were not
Pros: It wasn't a difficult job as long as you kept up with product knowledge, or knew who was good with certain products/software. 
Launching new products were always the best part, because it was always busy, you could work longer shifts, and they were never boring. 
Overall Apple is a great company to work for. They pay well for a retail job, it's always interesting, and the discounts were great.
Cons: There are times when hours get cut a lot, but they usually don't last long. 
I was never an "Apple fanboy," but I did love the products. However, it seems like people get hired more on their enthusiasm for apple products than how well they work. A majority of my co-workers had no work ethic whatsoever and were never reprimanded but promoted. It was a very political environment and less than half the employees were actually competent at their jobs. You do have to deal with many different customers, and often times they would take their frustration out on you. Almost every shift had at least one angry customer you have to deal with, even more if you work as a Creative or Genius. Although you get used to it, it's never fun.