Company: IBM
Date: 2009-07-31
Overall rating: 1/5
Employment status: former

Great place to work if you want to feel worthless.
Pros: They have A/C in the hot summer months
Cons: No training whatsoever since 2000
No pay increases since 2000
Management is not effective in communicating the simplest things to their employees
Customer support = rebuilding systems for minor issues so the bean counters can stay within their ratio of hours per events.
Upper management could care less about IT support for their employees.
No career advancement
No ability to move to other divisions within IBM to further ones career.
Management always asking for more, while removing the resources needed to complete the job.
No cross-communication within IGS to allow for effective support.
Too much time spent on metric, not enough (if any) spent on customer satisfaction,
Out dated process'
Ineffective knowledge bases
Management is NEVER held accountable for failures when layoffs come around, just the staff.