translate English to French: • The reported average wait time for those who submitted their application in person in September or October of 2006 was 46 minutes, one minute shorter than the reported average in 2006, and there was an increase in the proportion of those waiting less than 15 minutes (22%, up 12 points).
satisfaits (26 %, baisse de 2 points) ou satisfaits (49 %, baisse de 6 points). Il y a également une diminution du pourcentage de clients très satisfaits (17 %, baisse de 2 points) ou satisfaits (47 %, baisse de 10 points) du temps et des efforts nécessaires.