translate English to French: The means employed for the accomplishment of these objectives: the improvement of the quality of customer services and sales activities, as well as the efficient handling of customer feedbacks. Monitoring of the customer feedbacks, analysis of the characteristics of the utilization of our services, the unfailing fulfillment of the obligations undertaken.
Le succès de nos services dépend de la valeur ajoutée, par conséquent, pour la gestion rentable de notre société, nous essayons de l’augmenter, de repérer et d’éliminer les sources de perte ou de prévenir leur effet.