translate English to French: However, the sheer volume of files handled by CSC headquarters, combined with shortages of trained staff to cope with that volume, made it almost inevitable that a mistake would happen.
L’enqueteur a confirme qu’il existait des mesures visant a eviter de tels incidents. Neanmoins, le volume enorme de dossiers trait& a ce bureau et le manque de personnel qualifie pour traiter ces demandes ont mene a I’inevitable.