translate English to French: The Selection Board found it difficult to ascertain whether the appellant was open to these changes and whether she was open to accepting feedback as a means of improving herself and inevitably service to clients.
Le jury de sélection a trouvé difficile d’évaluer l’ouverture de l’appelante à ces changements et à de la rétroaction visant à s’améliorer, et inévitablement, améliorer le service aux clients.