translate English to French: In addition, the House calls on the Ombudsman to define more precisely the concept of "maladministration", drawing up a strict and exhaustive list of institutions and bodies covered and categorically excluding all complaints which fall under the responsibility of the Member States’ authorities.
Mais si l'on tient compte de la population de chaque pays, le classement géographique est sensiblement différent: le Luxembourg figure parmi les pays qui enregistre proportionnellement plus de plaintes, la Belgique fait un score très honorable alors que la France figure au peloton de queue.