translate English to French: Rail network 17% of the complainants on the national rail services considered their complaint had been dealt with very well, and with twice this number (35%) saying it had been done fairly well, constituted a majority (52%) of this group who were satisfied with complaint handling by the operators of rail services between towns and cities in their countries.
Au sein de la moyenne de 56 % qui estiment que les intérêts des consommateurs sont bien protégés dans l’UE25 en matière de services de téléphonie fixe, il n’existe pas de disparités substantielles selon le sexe, l’âge ou le niveau d’éducation.