translate English to French: As for the alleged disclosure, the bank agreed that a package had been prepared for her, but it could not confirm that the information requested by the complainant’s sister was in fact released to her as there was no record of its release.
Quant à la communication supposée des renseignements, la banque a admis qu’elle avait préparé des documents pour l’administratrice de la succession, mais elle ne pouvait confirmer que ces renseignements lui avaient effectivement été remis, car elle n’en avait pas de trace.