translate English to French: The 1996-97 Estimates highlighted the National Archives’ plans to < enhance reference services by adopting service standards and exploring alternative means of providing services; < develop electronic communications products in cooperation with other public or private sector organizations; < provide ongoing assistance to the international archival community through the NA’s participation in the Beijing Conference; < reduce grants and contributions to the Canadian archival community. to measure user satisfaction with respect to Enhanced reference services: During the period ending the standards and March 31, 1997, the client services in National Archives brought general, the Serving Canadians In 1996-97, the National Archives responded to the fore various Department sought to 43,446 written inquiries, 71,822 telephone initiatives designed to feed back via inquiries and 34,891 research visits.
Par exemple, le d’information par photographies et d’objets d’arts Département a entrepris un écrit et la documentaires, ainsi que 11 669 cartes et examen systématique de consultation des plans.