translate English to French: In the latter cases, the bank stated that it was possible that the branch might also take the opportunity during the call to see whether the customer might be interested in other products if the circumstances were deemed appropriate.
La banque a expliqué que, dans ces cas‑là, il est possible que la succursale ait profité de l’appel pour offrir au client d’autres services, si les circonstances semblaient s’y prêter.