translate English to French: administrative simplification; e.g. "single points of contact", at which service providers can complete administrative procedures and the possibility to complete them by electronic means; promotion of quality enhancing measures, such as voluntary certification, quality charters;
une harmonisation ciblée notamment en ce qui concerne les informations à donner aux consommateurs, l'assurance responsabilité professionnelle, les activités pluridisciplinaires et le règlement des litiges; -