translate English to French: It also serves as an Ombudsman service, reviewing unresolved complaints from the public and offering mediation services.
On y offre Ã©galement des services d'ombudsman, qui examinent les plaintes non rÃ©glÃ©es du public et offrent des services de mÃ©diation pour le rÃ¨glement de diffÃ©rends commerciaux.