translate English to French: Training should include, as a minimum: -general awareness of the effects of crime on a victim’s attitudes and behaviour, including verbal behaviour; -the risk of causing secondary victimisation and the skills required to minimise this risk; -the availability of services providing information and support specific to the needs of victims and the means of accessing these services".
• Les risques de victimisation secondaire et les compétences requises pour minimiser ces risques ; • Les services existants offrant des informations et un soutien répondant spécifiquement aux besoins des victimes et les moyens d’accéder à ces services.