Resume category: ADVOCATE

         EXPRESS SCRIPTS           Summary    Responsible and mature Retail Sales Consultant who thrives in fast-paced environments. Enjoys working
as part of a team to achieve sales goals.      Accomplishments      Fulfilled all supervisory duties when Store Manager was on vacation.  Named "Employee of the Month".  Received numerous “exceeds expectations” ratings on performance reviews.  Met monthly sales goals for numerous months.  Supervised team of three staff members.         Experience      Express Scripts    September 2015   to   Current     Company Name   －   City  ,   State      Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.  Fielded an average of [number] customer service calls per day.  Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.          Prime Communication (AT&T Authorized Retailer)    January 2015   to   September 2015     Company Name   －   City  ,   State      Created strategies to develop and expand existing customer sales, which resulted in a 20% increase in monthly sales.  Initiated daily store counts, orders and acquired proper products   Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.          Radio Shack    November 2013   to   January 2015     Company Name   －   City  ,   State      Operated a cash register to process cash, check and credit card transactions.  Computed sales prices, total purchases and processed payments.  Described merchandise and explain operation of merchandise to customers.  Replenished floor stock and processed shipments to ensure product availability for customers.  Facilitated monthly and quarterly physical inventory counts.  Administered all point of sale opening and closing procedures.  Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.  Worked as a team member to provide the highest level of service to customers.  Maintained friendly and professional customer interactions.          Education      High School Diploma   :   Business/ Computers      Camden County High School   －   City  ,   State              Skills      Administrative  Cash handling  Excellent communication  interpersonal skills  Detail-oriented merchandising  Self-motivated   70 WPM