Resume category: AVIATION

         PARALEGAL           Summary     Licensed Paralegal demonstrating confidence and tenacity in project analysis, as well as sound business judgment.       Highlights          Working knowledge of all aspects of the discovery process  Demonstrated ability to conduct legal research using  Westlaw  Highly skilled at organizing and presenting information objectively      Hands-on experience with PracticeMaster and Tabs3 legal  Proficient in managing clerical duties pertinent to a law office              Experience      Paralegal    January 2013       Company Name   －     State      General Litigation, Commercial Litigation, Bankruptcy, Estate Planning, Worker's Compensation Researching legal issues on West Law; Digesting various legal documents and providing fact summary reports to 			attorney; Drafting issues via inter-office memorandums; Managing attorney's schedule by logging important dates and tasks on the 			company network; Reviewing and Analyzing attorney's work for grammar error; Drafting cover letters; Preparing motion packets; Corresponding with opposing counsel and Courthouse administration; Advising clients of changes in the status of their case; Scheduling depositions; Managing client files on company network through Company's practice 				management system, Practice Master; E-filing time-sensitive legal documents with various Courts; Preparing Pleadings Binders and Trial Exhibits for Court; Ardex Laboratories, 2050 Byberry Road.          Receptionist    January 2009   to   January 2013     Company Name   －   City  ,   State      Provided quality customer service to guests upon entering lobby; Answered high volumes of calls on a multi-line phone system, and 				dispatched them according to priority; Organized and managed company data in Excel spreadsheets; Reviewed and separated paperwork submitted by each salesmen daily; Reviewed invoice information entered into MAS200; Generated weekly sales reports for each salesman; Advised inquiring customers of product order shipment and status 				changes; Managed hard copy files; faxed/emailed invoices and all other requested documents; Separated and dispersed mail to the addressed department; Maintained spreadsheets of all customer payments reported by salesmen 					according to business region; Applied all payments (checks, cash, and credit cards) to customer accounts 			according to salesman, location, and remittance advice; Processed all credit card transactions over company's terminal Deposited checks directly into company account using a PNC Pinnacle 				desktop scanner; Reviewed customer accounts for open invoices with a ninety day 				outstanding balance, and was entrusted to devise payment arrangements 				on a case-by-case basis to avoid excessive late fees and penalties; Tracked salesmen's expenses; Composed inter-office memorandums and account memorandums; Over the course of my final two weeks at Ardex Laboratories I trained two			 new hires in two positions (accounts receivables department and 				receptionist.          Administrative Assistant    January 2007   to   January 2009       Provided quality customer service to people with diverse backgrounds; Answered phones on a multi-line system and dispatched them accordingly 			to priority; Scheduled and organized business/staff meetings and scheduled and 				organized appointments with clients; Drafted and typed proposals/invoices and other related documents on 				company letterhead; Made cold calls to customers that were due for maintenance; Faxed invoices; Entrusted to make managerial decisions to satisfy both the customer and 				the company's best interests; Maintained records for accounts receivable and accounts payable 				transactions; Responsible for all administrative duties as related to the Construction field such 			as filing customer orders, composing business letters, responding to legal 			matters, managing business accounts and being consulted for advertising ideas;.          Customer Service Representative    January 2005   to   January 2007     Company Name          Provided high quality customer service to Pilots and Business Aviation 				Companies; Communicated with pilots via radio to prepare lineman for estimated 				arrival and departure times; Provided and reviewed all catering and other accommodations for Pilots 				and Flight Attendants to ensure a comfortable flight; Scheduled hotel reservations and car rentals for Pilots and Crew; Permitted to use company vehicle; Scheduled aircraft preparation for departing flights; Input data and ticket information into  POS system; All aspects of Administrative work such as typing, filing, answering 				phones and record keeping; Recognized for Customer Service Excellence at Atlantic Aviation.          Education      A.S   :   Paralegal Studies  ,   2012    Manor College          Paralegal Studies        American Bar Association approved institution
Paralegal Certificate   :     2012    Manor College          American Bar Association approved institution        High School Diploma   :     2004    Nazareth Academy High School Middle States Association of Secondary Schools                  Skills    accounts payable, accounts receivable, accounts receivables, Administrative, advertising, attorney, balance, credit, client, clients, Customer Service, Drafting, filing, Law, Legal, letters, Litigation, managerial, Managing, meetings, Access, Excel spreadsheets, Excel, mail, Microsoft Office Suite, office, PowerPoint, Word, network, Paralegal, phone system, POS, proposals, quality, radio, receptionist, record keeping, Researching, sales, scanner, Scheduling, spreadsheets, phones, answering 				phones, typing, Westlaw