Resume category: INFORMATION-TECHNOLOGY

         INFORMATION TECHNOLOGY PROVISIONING TECHNICIAN         Career Overview    Process driven, goal oriented, Information Security Leader with 5  years of IT and security experience. A self-motivated
          Governance
manager that is adept at analyzing and remediating threat vectors on an enterprise level. Bolsters corporate strategy, enhances
daily security operations and delivers improved and optimized business protection, while leading a geographically diverse team
adept at problem solving and risk analysis.
          Audit and Control Establishment
          Immediate Value Offered          Technical Acumen
 Maximize technology investment, effectively implement IT business strategy,         
 drive innovation, improve business processes, expand service & technical          STRATEGIC PLANNING & ENABLEMENT
 capabilities and maximize multi-million dollar cost savings      Qualifications        BUSINESS PROCESS IMPROVEMENTS
 Partner with teams to create efficient cross-functional processes by eliminating
          CONTRACT NEGOTIATIONS
          COST SAVINGS INITIATIVES AD, DNS, TCP/IP, Microsoft Exchange, Rapid7 Vulnerability Assessment Platform, Firewall, IDS/IPS, Web Filter/Proxy, Mail              Accomplishments      Influential change agent focused on renewing quality initiatives for complex IT         IT SOX GOVERNANCE & COMPLIANCE
 Outstanding Mentoring skills, adept at coaching junior and senior personnel,
 portfolios while collaborating cross-functionally and interdepartmentally
 increasing growth and confidence among team members
          FINANCIAL POLICIES & FORECASTING
          PROJECT Deployment & REPORTING
          PROJECT SCOPE AND SCHEDULING
 Provide ongoing management of Information Security practices, specifications,
 and architecture design facilitating continuous organizational improvement
          Security INFRASTRUCTURE
          IT ANALYTICS & ORIENTATION
 Progressive experience with managing enterprise security initiatives and          
 culture and the development of appropriate audit procedures, policies,
 managing IT SOX governance & compliance to build a risk-based security
 escalation paths, tracking, documentation, and a highly trained team proficient
          Management        Experience
 in enforcing key SOX requirements throughout the enterprise
          PROGRAM MANAGEMENT
          CROSS FUNCTIONAL COLLABORATION
 coupled with enterprise policy creation and negotiation acumen
 Possess comprehensive technical background and management experience          RESOURCES UTILIZATION
          TRAINING & DEVELOPMENT
 Ensure business continuity and manage technology risks through information          CHANGE MANAGEMENT
 assurance scoping, raising security awareness, bolstering systems, deploying.        Work Experience        08/2013   to   11/2013    Company Name   －     State      McAfee EEPC).  Worked with multiple departments and executive teams to ensure a timely and complete roll-out of product.  Served as a technical lead and a tier 2 escalation resource for multiple applications and operating systems.  Support included
    Windows (XP and 7), Linux (Red Hat), and Mac (OSX).  Administration, troubleshooting, reclamation, and issuance of RSA soft and hard tokens.  Served as main escalation point
    for de-synchronization issues and hardware-based troubles.  Led the executive support team which provided "white-glove" support for director level and above
    Active Directory administration ranging from SSO integration to forest creation, to simple user administration.  Identified,.          Information Technology Provisioning Technician  ,   10/2012   to   08/2013    Company Name   －   City  ,   State      researched and resolved AD issues relating to advanced administration and GPO creation.  Provided remote and local support to an employee base of over 7000 employees, contractors, and consultants.  Resolved
 complex hardware and software issues, and served as tier 2 and 3 support when needed.  Utilized multiple ticketing systems to track customer issues, including Numara Footprints and Kayako
 Provisioned, troubleshot, and repaired laptops, desktops, MiFi's, and corporate cellular phones
    Managed the network operations center, which serviced upwards of 100 clients over multiple geographic locations with.          Information Technology Consultant  ,   12/2011   to   02/2013    Company Name   －   City  ,   State      varying degrees of service contracts, in significantly diverse environments.  Utilization of N-Central monitoring and patch management platform to audit and report on customer compliance and
    software usage statistics to prepare and present recommendations to increase security and productivity of the business
    Architected, implemented, and documented various Exchange and Active Directory deployments within each customer's
    individual ecosystem, and tracked utilization statistics to increase revenue for the operations center.          Company Name   －   City  ,   State      Responsible for Enterprise Information Security and Architecture, Risk Management and Compliance, understanding business
Information Security & Compliance Manager          SolarCity, SAN MATEO, CA          November 2013 - PRESENT
issues and concerns, determining business and security requirements, designing architecture and applying Security Technologies
to mitigate risk and ensure compliance with SolarCity policies and standards.  Implementation and administration of forensic imaging enterprise solution.  Utilized to conduct covert and overt collection and analysis of at-risk employees    Creation and maintenance of IT SOX
    identified by our Legal team.  Governance and Compliance program
    Outstanding mentoring skills, adept at coaching junior and senior personnel,
    increasing growth and confidence among team members.  deployment of Vulnerability Assessment
          Concept-to-completion driver for the
          platform
    Interdepartmental mediator focused on converting identified risks, divergent -
    programming and non-compliant applications and software into enterprise-
    level solutions complete with policy guidance and remediation measures
          Vendor assessment, negotiation and then
          implementation of an upgraded security
    Managed Information Security projects, including planning and development of
          platform including firewall, proxy,
    new processes and technologies in areas of intrusion detection and response,
          category-based filter and VPN
    management of vulnerability assessment practices, and vpn authentication.  Reduced the total cost of ownership for our
          Anti-Virus system by streamlining the
    Identified technical/mobility improvements to physical security designs,          Author and maintain all Information
          deployment and administration processes
    providing a risk-based methodology, increased incident management landscape          Technology, and Information Security
    and reduced operational expenditure          policies for the enterprise Administered and coordinated the conversion of existing whole disk encryption platform (Symantec PGP) to new platform.          Education and Training      Associates of Arts and Sciences (AAS)  :  Business Administration Software Technology      Business Administration Software Technology        Associates of Arts (AA)  :  Information Technology      Heald College          Information Technology        Associate of Applied Sciences (AAS)  :  Network Security      Heald College          Network Security        Comptia A  Certification
Comptia Security  Certification                Skills    A  Certification, Active Directory, AD, Anti-Virus, BUSINESS PROCESS, coaching, Compliance Manager, CA, hardware, Concept, CONTRACT NEGOTIATIONS, contracts, conversion, encryption, clients, designing, desktops, Disaster Recovery, DNS, Firewall, functional, Gateway, IDS, imaging, Information Security, laptops, Legal, Linux, Mac, director, McAfee, mediator, mentoring, Exchange, Microsoft Exchange, Mail, Windows (XP, negotiation, Enterprise, network, Networking, operating systems, personnel, policies, processes, programming, Proxy, Red Hat, RELATIONSHIP BUILDING, Risk Management, SAN, statistics, Symantec, TCP/IP, Technical Trainer, phones, troubleshooting, VPN, Author