Resume category: ADVOCATE

         INTERN           Professional Summary     Client Negotiation and Mediation skills. Client Relationship building/management derived through experience. Problem identification and Solution Development Impressive management experience in systemization and regulatory compliance.  Possess excellent oral and written communication skills, as well as, interpersonal skills among colleagues and outside vendors. Strong customer/client focus with the ability ascertain and analyze customer needs. Result-driven professional who has a positive attitude that serves as a foundation to deliver strong sustainable results. Maintains the skillfulness to envision new program conceptions to effectively network, collaborate, and maintain positive partnerships with staff, community and vendors. Complex problem solving skills, compassionate, safety-conscious self-starter.        Education and Training      Prairie State Jr. College     May 2012       Associate of Arts  :   Psychology     City  ,   State  ,   USA            Governor's State University     December 2014       Bachelor of Health Administration  :   Health Administration    City  ,   State       Deans List (2014) Academic Achievement Award         Governors State University     2014       Associate of Arts  :   Nursing Home Administration    City  ,   State  ,   USA    GPA:   Dean's List     NHA certification         Skill Highlights          Proven patience and self-discipline  Motivation techniques specialist  Confident public speaker  Conflict resolution  Government relations knowledge  Patient-oriented  Personal and professional integrity  Relationship and team building      Cultural awareness and sensitivity  Critical thinking proficiency            Professional Experience      Company Name     September 2014   to   July 2015     Intern     State      Updated proposals in compliance with CME operational standards.  Developed a working knowledge of the continuing medical education department processes and functions at Advocate South Suburban Hospital.  Helped to coordinate and/or actively participate in various educational programs, meetings, and luncheons for the medical staff.  Developed an increased awareness of the southland's competitive market for healthcare services.  Maintained ongoing professionalism and strong interpersonal skills needed to achieve the goals of the department.  Developed a working knowledge of word and excel worksheets.  Executed all phases of credentialing for providers and facilities.  Completed credentialing and re-credentialing for facilities and practitioners.  Contacted providers/practitioners for information to comply with all federal, state and local regulations.  Maintained provider files with current documentation for individuals and facilities.  Served as a source of information regarding the status of credentialing activities.   Assisted in the design and execution of programs that contributed to a [%] growth of the organization in the [year] fiscal year.Served as liaison between management, clinical staff and the community.Ensured the accuracy of public information and materials.Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.Worked with state clients and stakeholders to shape procurements and identify opportunities for value added services.Contributed to and participated in community education projects to foster widespread understanding of the prevention and treatment of illnesses.Incorporated evidence-based care into practice environment to ensure high quality care for patients and their families.Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing options.         Company Name     January 2002   to   January 2014     Real Estate Broker   City  ,   State      Manage daily operations in assisting buyers and sellers in obtaining financing and housing to meet their unique qualifications and situations.  Networked with mortgage companies and other affiliates to bring closing in the housing process.  Delegated correct responsibilities needed for positioning clients into the right programs.  Organized work schedule to achieve timely processing of all responsibilities.  Maintained client/vendor database by utilization of data entry.          Company Name     January 2008   to   January 2012     Personal Care Attendant     State      Fostered interdisciplinary relationships by negotiation and consensus building to attain goals for all disciplines.          Company Name     January 2002   to   January 2011     Mortgage Consultant   City  ,   State      Originated residential mortgages locally, including home purchases, refinance transactions, new construction and small commercial lending working closing with clients and staff.  Compiled required documentation for quick expediting and processing conducive with underwriting guidelines.  Formed synergistic relationships with industry partners in core market.          Professional Affiliations    Member, Healthcare Administration, SHCMA, Governors State University, 2012 - Present      Skills     Strong interpersonal skills,