Resume category: ADVOCATE

         COMMUNITY RELATIONS ADVOCATE SUPERVISOR       Summary    To be afforded the opportunity to apply my advanced administrative, problem solving, organizational and sales abilities towards achieving continuous, improved business performance for a growing/stable organization. Professional Accomplishments/ Skills & Attributes: Developed and implemented the St. Philips' College Truck Driving Program. Successfully implemented introductory class for prospective adoptive parents, which increased applicants by 80%. Balanced Dave Thomas Foundation/UJIMA budget and adhered to reporting criteria; increasing options for future grant applications. Lead fundraising for local schools, churches and other local non-profit organizations. Possess strong interpersonal relations, written and verbal communication skills. Interacts easily with people of diverse backgrounds, cultures, and socio-economic backgrounds. Exceptional organizational and time management skills. Ability to work well within a team, manages multiple tasks, identify and resolve issues. Proficient Microsoft Office (Word, Excel, PowerPoint, Outlook) and the Internet.           Experience     10/2012   -   Current     Company Name   －   City  ,   State    Community Relations Advocate Supervisor        Cultivated relationships with community contacts, location sponsors, property managers, property owners and non-profit organizations  Initiated beneficial partnerships with local municipalities and non-profit organization to support company growth organizations (City of Houston, Solid Waste Management Department and City of Santa Fe)  Coordinated with marketing team for various events in researching and generating referrals         08/2000   -   10/2012     Company Name   －   City  ,   State    Program Director        Implementation of marketing plans, including product positioning, campaign strategies, and market strategy insights.  Utilized strong communication and public relations skills for existing and potential clients  Organized and executed the recruitment of prospective students for various training programs  Managed all aspects of the enrollment process including interviewing, advising, tours, orientation, and processing paperwork  Counseled enrolled students on career options and job opportunities Cultivated relationships with community contacts, location sponsors, property managers, property owners and non-profit organizations  Administered department operations; duties including training, database maintenance and customer service  Generated accurate weekly reports or client status and followed up in a timely manner.  Acknowledged for consistently meeting trial date deadlines.  Supervised a team of 20-30 team members  Adhere to Privacy Act and Health Insurance Portability & Accountability Act (HIPAA) requirements as it relates to confidentiality of information released.  Created and executed recruiting campaigns for prospective adoptive parents  Developed partnerships to support organizational growth for board of directors, prospective adoptive parents, government local and state agencies, business owners, churches and non-profit organizations  Determined eligibility, oversaw and tracked application process; responded to various inquires and acted as an advocate for prospective adoptive parents who encountered difficulty         06/2000   -   09/2002     Company Name   －   City  ,   State    Case Manager        Served as liaison for sponsoring school, St Philips College and International Truck Driving Program  Implemented program procedures, interviewing process and organized operations  Spearheaded recruitment of prospective students and potential employers  Identified contacts and resources for student supportive services (tuition assistance, job placement, etc.)         03/1996   -   06/2000     Company Name   －   City  ,   State    Recruiter and Case Manager        Responsible for recruiting, interviewing, and determining eligibility for economically disadvantaged youth for summer work programs  Partnered with local nonprofit organizations, county, city and state agencies for youth to market employment opportunities  Documented case management services in accordance to JTPA requirements          Education          University of Houston Clear Lake   －   City  ,   State  ,   US    Bachelor  :   Interdisciplinary    Bachelor of Interdisciplinary Studies EC-6 Generalist w EC-12 Special Education, University of Houston Clear Lake, Houston, TX. (In progress, Anticipated completion Spring 2016) Activities/Community Involvement: Volunteer at local food distribution bank Volunteer for the Greater Arc of Houston Assistant Coordinator for San Antonio annual Juneteenth Celebration Dinner Member of Council for Exceptional Children         Certifications    HIPAA      Professional Affiliations    Balanced Dave Thomas Foundation/UJIMA budget and adhered to reporting criteria; increasing options for future grant applications      Skills    Marketing, Clients, Product Positioning, Public Relations, Interviewing, Recruiting, Community Relations, Operations, Case Management, Recruiter, Recruitment, Training, Solid Waste, Solid Waste Management, Waste Management, Liaison, Customer Service, Database, Hipaa, Maintenance, Receptionist, Retail Sales, Training Programs, Budget, Truck Driving, Food Distribution, Progress, San, Storage Area Network