Resume category: HR

         HR CONSULTANT       Summary       Subject matter expert in HR Applications, and  highly effective at incorporating creative solutions to achieve business objectives, and improve efficiency.  Energetic HR Business Analyst who is self-motivated and results-driven with strong communication, analytical, problem solving and reasoning skills.        Highlights          Analytical skills  Project management  Process improvement  Quality assurance and control  System Applications implementation  Microsoft Office Suite expert      Working independently  Strong interpersonal skills  Results-oriented  Fluent in English and Portuguese  Detail-oriented  Troubleshooting  Problem solving            Experience      HR Consultant   10/2016       Company Name   City  ,   State      HRIS - Business Analyst:   

Process demand analysis, scoping, and gathering of
requirements for small and large scale HR projects
  
Prepare Business Requirement Documents after
projects have been approved by PMO  Close the gap communication between businesses
and IS 

Support and coordinate functional testing
processes to make sure stakeholders' objectives are met  Document systems and process flows  

Document and analyze current and future
processes/systems  Deliver and Support user training
  
Process security internal control on the quarterly
basis to assess US HR/Payroll system users.   Send recommendations, and remove/add users
per business requests from local and global systems   

Investigate, coordinate, and resolve with
subject matter experts and/or IS regarding local and Global system issues

  Request HR global system back end/portal roles
for local HRBPs, COE and Front Office users (Americas)  

Responsible to coordinate system applications
changes and new requirements with IS       People Analytics lead:   

Run and deliver the monthly Department of Labor reports
  
Create, run and deliver reports that are
outside GBS People Analytics India's scope  

Support both US Front Office, GBS India, and Americas
Region Center of Excellence with reports and analysis requests          Business System Applications Analyst   02/2014   to   04/2016     Company Name   City  ,   State       Served as conduit between internal and external customers including the IS team through several HRIS projects and daily activities such as interface and data input troubleshooting   Provided expertise in business analysis for several HRIS projects  Acted as project lead in several HRIS projects, and supported functional testing processes to ensure that system projects meet the needs of all stakeholders  Support user acceptance testing, and user training  Coordinated communications with business and vendors  Documented and analyzed current and future processes/systems  Identified and mapped business needs  Ensured successful project delivery according to business/vendors expectations    Accomplishments:    Implemented Red Carpet/Silkroad On boarding application for US; which improved significantly the new employees' on boarding experience and open visibility to business eliminating cumbersome manual processes  Acted as project lead for the Master Data and Benefits interface projects for the in house ERP implementation project.  Worked closely with ADP and business to implement Affordable Care Act in ERP          HRIS Master Data Team Lead   06/2011   to   02/2014     Company Name   City  ,   State      •	Trained the HR Specialists to navigate and maintain new/updated system applications and processes  •	Monitored data quality and accuracy based on local/global internal controls  •	Responsible for working with ADP IS to implement new/changes on the HRIS system according to payroll, local and global business requirements.​  •	Ran payroll/non payroll impacting mass loads in SAP for payroll, benefits, or other business purposes.  •	Created and ran reports for subject matter experts  •	Created and ran monthly/quarterly governmental reports  •	Designed and documented HR workflow processes  •	Trained US HR business partners to navigate and utilize the HR/Payroll system   Accomplishments:      Successfully lead and implemented the Workers Comp report project.   Trained the Canadian team on the Global processes for Organization Management and Personnel Administration, and Global System super users          SAP Timekeeping Analyst   05/2009   to   11/2010     Company Name   City  ,   State       Gathered all the necessary business and government requirements, including approvals to create/modify Time calculations for new sites or policy changes.  Collected all the time files according to payroll schedules for payroll processing  Processed data analysis and reconciliation  Worked closely with business, Employees Services, and IS to resolve issues/troubleshooting       Accomplishments :   Delivered the time files
without delay for payroll processing for around 47 sites (9,500 employees and around 1,000 contractors)  Designed and implemented solutions
through Access and Excel advanced formulas to validate the data quality, and accuracy
of the data and time results before transmitting the files to payroll� This replaced the manual process enabling efficiency and delivery of files timely           HR Data and Applications Specialist   04/2007   to   05/2009     Company Name   City  ,   State       Supported Human Resources Shared Services and act as the subject matter expert for SAP HCM and other HR applications.  Supported Finance, Canada / US Payrolls, and Human Resources Shared Services on bi-weekly and year-end activities   Collaborated with Information Systems, Finance, Canada and US Payroll and Human Resources Business owners on Sarbanes-Oxley requirements and system/process enhancements for key areas of responsibility.  Worked closely with business process owners, smes, benefit vendors and Information Systems to ensure data flow were properly planned and managed, and ensure appropriate data quality controls and standards were developed and maintained globally.  Performed root cause analysis, developed and managed corrective action plans.  Run and analyzed interface error reports for Canada and US payroll systems per Sarbanes-Oxley requirements.  Work closely with process owners and Information Systems to research/ identify/ resolve any interface or data issue identified with vendors or payroll systems  Acted as a project liaison between Human Resources and Information System teams for multiple HR or payroll projects (examples: SAP HCM Compensation project, Canadian Payroll system, European Expat project, US Payroll Year End, Benefits Annual Enrollment, SAP releases)  Provided system training and support for Human Resources Shared Services employees globally for key areas of responsibility  Scheduled release calls, prepared work instructions & Knowledge Base Articles, developed and/or coordinated training for Human Resources Shared Services both locally and regionally   Articulated and identified process improvement opportunities within Human Resources   Analyzed and identify processing issues and escalated to Canada and US Payroll, Human Resources and Quality Assurance teams  Created and run Adhoc reports for all Human Resources Shared Services, Internal and External Auditors per Sarbanes-Oxley requirements   Transferred 60 auditing control activities to Quality Assurance team.  Trained new data integrity processors for Quality Assurance   Developed HR compliance reports for Asia, Europe, Canada and US through SAP and DARE systems   Developed 75 reports for external auditors, and developed data integrity and metric reports for 2008 and 2009 Benefits Annual Enrollment   Coordinated testing, meetings, training and communication for Benefits Annual Enrollment for 2008 and 2009 projects for US and Canada.  Lead the review and training of the Canadian Payroll system for all specialists and processors within HR Shared Services           Education      BBA  :   Business Administration   May 2009       Campbell University   City  ,   State  ,   US             Languages    Portuguese, Spanish and English      Skills    Advanced Excel, Access, Word, Visio, Power Point, VBA, SAP HCM, Success Factors (Compensation), Microsoft Project Management, Service Now (ASKHR), Smartsheet, Panaya, SilkRoad - Red Carpet