Resume category: BANKING

         PROGRAM MANAGER FINANCIAL MANAGER,
FACILITIES MANAGER       Summary    18 years of experience for Operations manager Housing and Financial Institutions as well
as healthcare sector with experience of successfully coordinating the activities of
various departments concerned with the production, pricing, sales, and distribution of
products & services. Comfortable working with people of all levels and having an excellent
commercial approach to solving problems and developing business processes. Having proven
people management skills, with the ability to manage performance and motivate staff on an
individual and team level. Now looking for a new and challenging managerial or consultancy
position, one which will make best use of my existing skills and experience and also
further my personal and professional development
Core Competencies
Competition Analysis - Ability to analyze and compare firm's products with that of
competitors.
Good communication and management skills - effective leader and motivator.
Self-assured and confident.
Objective Statement
Desire to join a fast paced growing firm that offers a constructive workplace to develop
brand strategies, initiate strategic alliances, promote new products, and interact with
new clients in order to develop sustained business for the organization.      Skills        Microsoft Word, Excel, and Power Point Software: Microsoft Word, Excel, Outlook, Adobe
Photoshop, outlook and Databases Clarity system, Boston Post and HMIS database system            Experience     03/2008   to   Current     Program Manager Financial Manager,
Facilities Manager    Company Name   －   City  ,   State      Driving operational improvements, maximizing the value of the asset base while ensuring a
tight control on Operational costs.  Responsible for monitoring and continually improving
standards of performance and quality within the operation.  Duties: Managing a team of
approximately 20 employees in a busy work environment.  Negotiating contracts, ensuring
that they balance value and risk.  Establish and implement departmental policies, goals,
objectives, and procedures.  Creating, managing and analyzing performance data and other
information.  Ensuring that capacity and capability are continually planned.  Encouraging,
identifying and developing best practice strategy.  Ensuring compliance to all
Environmental Health & Safety goals & objectives.  Producing Operations manuals which
define how the business is to be run.  Working closely with the.         04/2005   to   02/2008     Clinic Manager    Company Name          Manager of the Facility activities and care plan development, service level
determination, on-site field.  Responsible for direct supervision of clinical staff and
ensures adherence to internal policies/standards.  Participates in the recruitment,
interviewed and orientation of team members.  Evaluates their performance relative to job
goals/requirements; reviews records/documentation to ensure regulatory and in-house
compliance.  Coaches staff and recommends in-service education programs and manages the
assignment of clinical associates.  Ensures service quality and care coordination to ensure
proper communication between physicians and patients.  Discusses operational issues,
updates on new/changed regulations and Oversight of clinical integrity of appropriated
quality of care provided, visits utilization, Accountable for financial budget goals
through utilization and providing appropriate and accurate patient care, case mix weight,
and appropriate utilization of delivery of patient care.         01/2001   to   03/2005     Marketing Manager    Company Name   －   City             06/1992   to   12/1998     Duties    Company Name   －   City  ,   State      Implementing new operational processes and procedures.  Establishing and maintaining Roles and Responsibilities for personnel under your
management.  Delivering regular team communications and organizing monthly meetings.  Controlling all associated operational costs according to the prevailing annual budget
forecast.  Supporting the planning, development and overall management of project budgets, in
collaboration with relevant senior field managers and HQ staff.  Seeking ways of adding value to existing work areas.  Working closely to build and maintain close working relationship with clients.  Maximizing accuracy, productivity and space utilization.  Assisting in the recruitment, training and development of staff.  Solving disputes and complaints in a professional manner and within guidelines.  Developed new marketing strategies to capture market channels with new clients.  Brought
new processes to firm for its growth, using various marketing strategies and communication
skills in order to brand the firm in the market and attract new clients.  Developed strategies and business for the firm by building corporate relationships with
customers and the industry/market leaders.  Utilized sales and marketing tools to create brand awareness in the market.  Introduced
improvements in business strategies based on customer feedback.  Expanded business along with the respective market share for the firm.  Played key role in company initiatives for developing new projects for future use.          Education and Training     June 2008     Bachelor of Business and Management      University of Phoenix   －   City  ,   State             September 1999     Bachelor of Science  :   Nurse    University of Washington   －   City  ,   State      Nurse       June 2014     Master of Business administration  :   Healthcare    University of Phoenix   －   City  ,   State      Healthcare        Skills    Adobe
Photoshop, balance, Budget development, budgets, budget, Business Management, business strategies, communication
skills, Negotiating contracts, Cost control, clients, customer services, Databases, database, delivery, documentation, Driving, Environmental Health, financial, Financial
Analysis, Managing, marketing strategies, marketing, market, Marketing/sales, meetings, Excel, Outlook, Power Point, Microsoft Word, negotiation, organizing, patient care, personnel, plan development, policies, Problem resolution, processes, process improvement, Producing, quality, recruitment, Safety, sales, strategy, supervision