Resume category: DIGITAL-MEDIA

         PAID MEDIA SPECIALIST       Summary    Enthusiastic employee with a record of high quality work, excellent interpersonal skills, and a strong work ethic. I am seeking a career with a company that values hard work, open communication, and offers opportunities for growth   and personal improvement.        Accomplishments      Angie's List Developing Professionals Network    March 2014-Present.  Promote career development and employee culture through educational and social events.        Experience     08/2016   to   Current     Paid Media Specialist    Company Name   －   City  ,   State      Collaborate with agency partners and marketing leadership to execute Angie's List offline advertising strategy.  Responsible for planning and implementing 2017 offline media plan of ~$14M, which accounts for 57% of marketing's membership sales goals.  Manage relationship with radio partners, TV media agency of record, and other offline media contacts.  Work closely with online marketing team and digital agency partner to align media plans between online and offline tactics, focusing on advanced TV and OLV.         04/2015   to   07/2016     Coordinator    Company Name   －   City  ,   State      Supported the marketing leadership team, acting as a liaison across seven marketing channels and among several agency partnerships.  Coordinated and executed formal RFP process for digital, creative, and media agency searches that resulted in media buys greater than $50M.  Organized quarterly marketing summits with marketing leadership and agency partner teams.  Managed monthly marketing department wide meetings for 11 teams, consisting of ~65 employees.  Point person for contract management process, and implemented any new software and processes for marketing department, including SharePoint and Procure-to-Pay system.  Angie's List top 20% performer Q3 & Q4 2015.         06/2013   to   04/2015     Member Care Trainer    Company Name   －   City  ,   State      Constructed training plan to roll out new CRM software to Member Care department managers and approximately 300 Member Care team members.  Designed and implemented a modular new hire training program for the Member Care department comprised of six cross functional teams.  Successfully on boarded and prepared approximately 300 new employees for various positions including membership sales, customer care, and member retention.  Angie's List top 10% performer (2014), top 20% performer (Q4 2013 & Q3 2014).         06/2012   to   06/2013     Member Services Representative    Company Name   －   City  ,   State      Provided exceptional customer service answering inbound phone calls from members.  Documented member feedback on hiring experiences with service companies.          Education     May 2012     Bachelor of Science  :   Management Marketing Communications    Purdue University   －   City  ,   State      Management Marketing Communications        Work History            Company Name                Skills    advertising, agency, contract management, CRM, customer service, customer care, functional, hiring, leadership, marketing, media plans, media plan, meetings, SharePoint, online marketing, processes, radio, RFP, sales, strategy, phone, TV