janduplessis886/england-nhs-gp-reviews huggingface dataset:
GP surgery review: kensington-partnership
Title: GMC should investigate
Rating: 1 out of 5
Visited: August 2022
Put august 22 in because had to put a date in have not been in 3 years because I work can’t get any appointments This practice if you would call it that should be ashamed of the lack of healthcare they supply. 
I would like to review a doctor but unfortunately the reception  never answer the phones and if you go to surgery they tell you to ring. Catch 22. So you can never get to see a doctor. Great news tried to order meds can’t have them till I see nurse 4 months wait! So no medicine for 4 months. 
The question needs to be asked how much does this practice receive in public funds and is it value for money
In my view not.
GP surgery review: kensington-partnership
Title: Unsatisfied GP
Rating: 2 out of 5
Visited: May 2022
Not happy regarding service received regarding booking appointments . I filled in 2 e-consultations and received poor communication. First e-consult I requested a call back but not got any and just received a prescription sent to my pharmacy via text. Second e-consult I received an appt without being informed and had to contact the surgery and wait 40 minutes when I was number 5 in the queue to find out an update.
GP surgery review: kensington-partnership
Title: Terrible Practice
Rating: 1 out of 5
Visited: February 2022
My family have been registered with this practice for 30 years.
The standard of care has declined and now is shocking.
I am currently on hold waiting to speak with the practice to request a prescription which I can't order via the online system due to it needing a review (again) and have been on hold for 1 hour and 40 minutes! and I am afraid to say that this is the norm rather than a rare occurrence!
When you do get through the reception staff sound uninterested and unhelpful. 
When my father was ill, the level of care was shocking, and it felt as though we had to fight to get a GP to visit.
In my opinion they have grown to such a size that the workload is unmanageable now. I have considered moving practices but don't want to leave a practice that we have been with for so long.
I really hope that the partners take notice and try to make some improvements as at the moment the level of care is appalling.
GP surgery review: picton-medical-centre
Title: Excellent practice
Rating: 5 out of 5
Visited: December 2023
I asked to see the Dr and was given an app with him as per my request even though he was fully booked! As always I received great service from the Dr and if a referral is needed it’s done with immediate effect… 5* service
GP surgery review: picton-medical-centre
Title: Great Surgery
Rating: 5 out of 5
Visited: November 2023
I have found Reception staff, Doctor's & Prescribers at this practice to be very helpful, whenever I have had to see or interact with them.

Recommend this Surgery!
GP surgery review: picton-medical-centre
Title: Great clinical staff, shame about rude girls on reception
Rating: 2 out of 5
Visited: October 2023
Went for an appointment, was a few mins late. No one on the front desk, could hear staff laughing away in back. Topic of conversation was inappropriate, glad my children were not with me. After waiting several minutes a girl came to the desk & after checking my details had the audacity to say I may not be seen as I was too late. After she checked with nurse I was told I would be seen & gave me a lecture on so called dna policy & how I should het here on time. Nurse I saw was fantastic. Management, please teach your front of house some manners, basic compassion & some basic customer service skills as it's clearly lacking.
GP surgery review: picton-medical-centre
Title: excellent service
Rating: 5 out of 5
Visited: March 2023
g.p and health professionals and the econsult system provided a comprehensive service -friendly staff and patients seem to show their aappreciatioon. effective triaging so people saw who they needed to see
GP surgery review: picton-medical-centre
Title: Receptionist intentionally cuts off a call
Rating: 1 out of 5
Visited: February 2023
I contacted to discuss my problem. The receptionist instructed me to purchase  over the counter after I described my situation. I said that I had already tried this. I followed up by asking if I might send a picture, and she responded by saying yes. However she did not send the link after the call was over. The front desk agent ignored what I said. When I later called again, she pretended not to be able to hear me when I gave my name and date of birth. This was her excuse for pretending she couldn't hear me and ended the call. I am so disappointed in this receptionist knowing someone has a medical issue and purposely ending the call knowing it takes a long time to get through due to long wait times. I am really disappointed in this receptionist for purposefully terminating the call while being aware that I  have a medical concern and that it took  a long time to connect due to the lengthy wait periods.
GP surgery review: picton-medical-centre
Title: Brilliant service by dr
Rating: 5 out of 5
Visited: December 2022
Thank you so much to the dr at Picton medical he gave me such a excellent service took care of my every worry or concern during the app he reassured me with my issues regards to my children was very kind patient an understanding thank you
GP surgery review: picton-medical-centre
Title: Wonderfully caring and responsive surgery
Rating: 5 out of 5
Visited: November 2022
Every single person encountered at this practice has listened, been genuinely caring and do their very best to help, even when the poor receptionists are so busy they will take the time to make you feel important. So very glad to have them to rely on.
GP surgery review: picton-medical-centre
Title: Friendly service
Rating: 5 out of 5
Visited: September 2022
I rang the practice for an appointment for my father inlaws who has a skin condition. I spoke to a very friendly in house pharmacist who made notes of my father in law case as we were unable to obtain his skin cream called synalar c ointment. She recommended we come in n try an alternative until the product was back in stock.
GP surgery review: picton-medical-centre
Title: Really helpful Managment
Rating: 5 out of 5
Visited: July 2022
Hi I have a younger brother registered with picton medical centre. I reached out today for his well-being. Really glad that the manager in charge helped resolve all the issues many thanks for the support and help
GP surgery review: picton-medical-centre
Title: Great GP advice.
Rating: 5 out of 5
Visited: June 2022
I had been suffering from a swollen ear drum. The doctor diagnosed it instantly with medication. 

Additionally I was able to discuss with the doctor of my chest pain and family bereavement. He was kind enough to discuss both issues showing great flexibility.
GP surgery review: the-city-medical-practice
Title: Excellent practice
Rating: 5 out of 5
Visited: July 2023
I have been seeing my Doctor for more than 2 years. He is always professional , caring, helpful and positive. I get unfailingly expert and experienced medical care from him. I have recently had a very serious condition which he treated with speed and positive caring with the best possible outcome. I am so lucky to have this person caring for my health.
GP surgery review: the-city-medical-practice
Title: Great Practice! One of the best!
Rating: 5 out of 5
Visited: December 2022
One of the best doctors surgery I have ever come accross in my life honestly. The doctors & nurses are just fantastic, very caring & understanding. Whenever I go & see a doctor here I always come out knowing I am in good hands & I am getting the best I can get. The only downside is you can no longer advance book appoinments online & it's very difficult for someone like me who work & have few long term conditions & also has a child with dissability to call at 8 am and wait, it does take a while for someone to answer the call. I would please request the surgery to consider for working class ppl who are very limited with time to open up advance online bookings so we can plan appointments with work schedules. Other than that it's a fabolous surgery, everyone is caring & understanding. Once your through to the doctors you're in good hands. Thank you The City Medical Practice for caring & looking after us.
GP surgery review: the-city-medical-practice
Title: Outstanding practice
Rating: 5 out of 5
Visited: August 2022
10/10 for this surgery. All the team from the freindly administration staff to the doctors/nurses are very caring and compassionate. They provide time for they patients to discuss they matters. I believe this surgery to be unique in many ways. They always try to accommodate they patients. I consider the 
following to be of a great standard-             
Gaining an appointment, admin staff answering calls in an appropriate time frame, referrals, reviews, further testing/investigating, follow ups, and overall treating patients with the very best of care. I have personally recommended many of my family and freinds to this surgery who all share similar opinions. I believe this surgery and all its staff should be recognised and appreciated for all the top quality service they provide. They excel in patient care and satisfaction.
GP surgery review: the-lister-surgery
Title: Best surgery in town
Rating: 5 out of 5
Visited: September 2022
Lovely staff verry helpful quick service been with this surgery for over 30 years no problem at all appointments available when ever you ring in the morning or afternoon friendly staff lovely clean waiting area
GP surgery review: bradford-moor-practice
Title: The worst service I’ve ever experienced
Rating: 1 out of 5
Visited: June 2023
Having been with this practice since I was a baby, I felt a huge sense of loyalty to stick with them but I’ve had enough and have now moved doctors. Hands down the last few times have been the worst experience I’ve ever encountered. Ranging from having to wait over 3 weeks for test results, asking 4 times to speak to the manager and zero contact back from her, losing paperwork, missing off blood tests I needed. The list goes on, not to mention the unprofessional rude staff, including one ‘healthcare worker’ who spoke about me in a rude aggressive manner with her door wide open not knowing I was stood there. I’ve overheard the manager slagging off members of her staff infront of patients, talking about patients and their personal information.. it’s honestly so surprising how they appear to still be running as a practice. I have also submitted a complaint to NHS England and I would urge anyone reading this to think again about trusting these people with your health, they are awful
GP surgery review: bradford-moor-practice
Title: Horrible experience
Rating: 1 out of 5
Visited: April 2023
The main doctor of the gp is very rude and does not take any symptom seriously or want to give any medication and when asking for advice told to google it instead, this is very unprofessional and no care for my childrens wellfare
GP surgery review: bradford-moor-practice
Title: Great practise
Rating: 5 out of 5
Visited: November 2022
Very good practise kind and helpful staff. Gp and manager are very good. It is easy access and the wait times are not too high.
GP surgery review: bradford-moor-practice
Title: Great Service
Rating: 5 out of 5
Visited: October 2022
Your Review:  Telephoned regarding a Tetanus jab following a dog bite incident. Was given a choice of appointment same day to see The Doctor who looked into the injuries promptly and administered a Tetanus shot with follow on appointments booked whilst visiting. Very happy with the prompt service, I rarely visit, but when needed they are always available.
GP surgery review: bradford-moor-practice
Title: Excellent practise
Rating: 5 out of 5
Visited: September 2022
Rang this morning for flu jab got in same day staff doctor nurses and reception staff are are eccellent always friendly and professional.
GP surgery review: bradford-moor-practice
Title: Great gp
Rating: 5 out of 5
Visited: February 2022
Was able to be triaged same day and offered appointment. Polite reception team such a busy little surgery was seen even though we are in a pandemic feel for the staff
GP surgery review: eccleshill-village-surgery
Title: Horrible surgery
Rating: 1 out of 5
Visited: April 2022
I was registered here only for a few weeks but honestly it was the worse time ever I needed my meds 2 weeks after being registered but the GPs are so incompetent can’t even fulfill a simple task and same with the rude disrespectful receptionist but they don’t like it when you call them out best decision ever moving from this surgery where I’d been left without medication that I’d been on for years so I registered elsewhere and got accepted the same day even called them to explain how ive been messed around and I’m without meds the same day a lovely GP sorted my prescription out same day of registration this surgery is an absolute flop needs to be shut down
GP surgery review: moor-park-medical-practice
Title: Best practice
Rating: 5 out of 5
Visited: March 2023
Me and my family have been registered at this practice for over 12 years now, cant fault it in any way. I have never struggled to get an appointment and always been happy with all the clinicians I've seen. Reception staff are all very friendly and approachable.
GP surgery review: moor-park-medical-practice
Title: great practice
Rating: 5 out of 5
Visited: January 2023
great practice excellent staff they always try to give you ab appointment even if its in extended hours. doctors are great
GP surgery review: moor-park-medical-practice
Title: Brilliant Practice
Rating: 5 out of 5
Visited: February 2022
Me and my family have been registered at this practice for over 10 years now and I would rate this practice as outstanding. The whole team is brilliant from the receptionist to the doctors, such good professionals I’d say best in Bradford. I have been visiting the practice a lot recently with my poorly mum and everytime she's been dealt with great compassion and care. A big thank you to all staff members keep up the good work your doing a fantastic job.
GP surgery review: moor-park-medical-practice
Title: Very Helpful
Rating: 5 out of 5
Visited: February 2022
Been at this practice for most of my life, the staff are very helpful and always provide the best care.
GP surgery review: moor-park-medical-practice
Title: Great practice
Rating: 5 out of 5
Visited: January 2022
Very good practice accommodate patients needs, friendly staff. Never stuggled to make an appointment
GP surgery review: moor-park-medical-practice
Title: Could do better
Rating: 1 out of 5
Visited: January 2022
I have been with this practice for a long time, it has changed so much, where sometime it's difficult to get an appointment when urgently needed. Most of all some of the medical reception staff need to be retrained as they very rude and do not know how to speak to their patients or elders.
GP surgery review: new-otley-road-medical-practice
Title: Excellent Practice & Medical Team
Rating: 5 out of 5
Visited: November 2023
Outstanding service, the GPS / Nurses & Reception team go out of their way when it comes to patient care!
GP surgery review: new-otley-road-medical-practice
Title: Great Practice & Staff
Rating: 5 out of 5
Visited: August 2023
I recently had the opportunity to visit the practise for my medical needs, and I must say, I was thoroughly impressed with the level of care and service I received. From the moment I walked in, the atmosphere was warm and welcoming, instantly putting me at ease.

The staff at the Surgery are not only highly professional but also incredibly compassionate. The receptionists were courteous and efficient on arrival. The nursing team was attentive and empathetic, making sure I felt comfortable throughout my visit.

However, what truly stood out was the expertise of the medical professionals at practise. The Dr took the time to listen to my concerns, thoroughly explain my diagnosis, and discuss potential treatment options. Their deep knowledge and ability to communicate complex medical information in an understandable manner was truly commendable.  I have been going to the practice over the last couple of months and never been disappointed.

I highly recommend the practice.
GP surgery review: new-otley-road-medical-practice
Title: Fantastic service
Rating: 5 out of 5
Visited: May 2023
My skin condition was very bad on that day she escorted me on right time. I was in pain and my rosacea was flare all over my face. She gave me medicine as well as reassurance. My face is better than what it was few days ago. Thank you so much!
GP surgery review: new-otley-road-medical-practice
Title: Genuinely Caring
Rating: 4 out of 5
Visited: January 2023
I was very pleasantly surprised when I tried to re-order my prescription online, to find that my GP had put a note to make an appointment to review my health before I can reorder my medication. I was given an appointment for very next day and after a through review, it was jointly agreed to continue with the medication on a lower dosage and a second review date.

I genuinely felt I was cared for and came out feeling I was in good hands.
GP surgery review: new-otley-road-medical-practice
Title: Excellent service
Rating: 5 out of 5
Visited: January 2023
i have always managed to get an appoint within 2 days of trying. Both the GP's and practice nurses are extremely caring and have always allowed me the time to explain rather than rushing me through like my previous GP. when needed they have booked the follow up appointment for me. The GP always lays out all the options for me to decide with his recomendations in mind. my previous GP used to send me home with paracetamol and wait to see if i come back in a week!
GP surgery review: new-otley-road-medical-practice
Title: Exceptional
Rating: 5 out of 5
Visited: December 2022
The office staff are extremely friendly and also offer the right support and service as needed. The doctors will always go above and beyond and offer the right medical support, tailored fit to each individual.

Thank you for everything
GP surgery review: new-otley-road-medical-practice
Title: Great practice friendly environment
Rating: 5 out of 5
Visited: December 2022
Very good experience, friendly experience.

Very helpful, on-time appointments.

Recommend this practice.
GP surgery review: new-otley-road-medical-practice
Title: 1st class NHS Practice
Rating: 5 out of 5
Visited: December 2022
I just want to say I attended the practice very recently for the removal of some skin excisions. From the start of my referral process and to be dealt with such dignity & respect by the Skin surgeon and the health care physician that assisted in the procedure was impeccable. The whole surgery including the referral secretary who provided outstanding service and lots of my queries/questions I had for her. She dealt with me with such curtesy & professionalism that I had to write this review, that I am extremely happy to be registered with such a caring practice. Well done and keep up the fantastic work, and thank you, Zaibunnisa
GP surgery review: new-otley-road-medical-practice
Title: Brilliant care provider
Rating: 5 out of 5
Visited: December 2022
We have been with Family Practice from start and have no complaints. All staff from Administration team to all professinals are extremely caring,supportive,provide clear advice and support at all times. We never had any problem in obtaining appointment e ven during peak of civid period even at that time urgent cases were given face to face appointment. We would recommend Family Practice to everyone. Family Pracice has merged with New Otley Road this will provide even better service to all patients.
GP surgery review: new-otley-road-medical-practice
Title: Dr akbars is a great practice and very understanding
Rating: 5 out of 5
Visited: October 2022
Since I have moved in to Bradford 12yrs ago I registered to DR Akbar surgery on Wheatley lane, and I can say it has been amazing from the staff in reception and the doctors
And there is one particular Dr her name
Is Dr Esha Hussian she is amazing and soo thoughtful and soo caring and sooo understanding and always giving the best advice and confidence what a patient needs as I worry a lot about anything and everything but she is always willing to listen and advice me what to do and where to go. We need more doctors like that . God bless you NHS for
Having such a wonderful Dr like Dr Esha Hussian 👍 always thumbs up for her.🤩
GP surgery review: primrose-surgery
Title: advance practitioner
Rating: 5 out of 5
Visited: December 2022
A massive thank you to advanced practitioner, honestly is by far the most helpful and caring practitioner. Thanks again! I really hope there is recognition of this as all too often I see hard working people become undervalued.
GP surgery review: primrose-surgery
Title: A great practitioner
Rating: 5 out of 5
Visited: November 2022
Would highly recommend the advanced practitioner at the surgery. Visited as am perimenopausal and the practitioner was very understanding caring and helpful.  I needed someone who can listen to my concern and advice me. She was caring and gave me time...  She's a massive credit to this surgery.  Highly recommended.  5*
GP surgery review: primrose-surgery
Title: Worst practice ever
Rating: 1 out of 5
Visited: February 2022
This is the worst practice, they do not respect their patients, you have to spend an endless amount of time on the phone to get an appointment and then get told there’s no appointments available, blood results are never chased up you’ll never get told there was something wrong until the next time you visit or have a problem, if you manage to get a telephone appointment they will tell you they rang when they never have so will lie through their teeth this caused so much distress, referrals from hospital are not dealt  with adequately you have to chase up the gp yourself 
I attended an appointment once to be told my the receptionist that the practitioner who was going to see me had to rush home due to an emergency, I waited over one hour for my appointment when I eventually got seen I was told by the practitioner that she wasn’t even made aware that she had me booked in her clinic 
If you want to join a practice that cares about their patients and have compassion and empathy do not join this practice
GP surgery review: the-avicenna-medical-practice
Title: Excellent Service
Rating: 5 out of 5
Visited: October 2023
I woukd like to thank staff and Doctor for an excellent and professional service which allowed me to have a ECG within two hours of my initial 
Request and contact by Doctor which also very prompt and within 1 hour of contacting surgery many thanks
GP surgery review: the-avicenna-medical-practice
Title: Great practice
Rating: 5 out of 5
Visited: March 2023
I recently transferred to this practice, the service I have recieved is brilliant, I have recieved results of tests within 24hrs, been given follow up appointments. This is somthing I have not had in a long time, staff I have seen are brilliant.
GP surgery review: the-avicenna-medical-practice
Title: Great practice
Rating: 5 out of 5
Visited: March 2022
Great practice. Friendly staff. Always feel welcome when I go to my appointments. Get seen to quick and on time.
GP surgery review: the-avicenna-medical-practice
Title: Thank you so much
Rating: 5 out of 5
Visited: January 2022
Thank you so much Avicenna Medical Practice Staff. I was struggling to register myself with a GP and you guys register me and my family in a day, you also help me with treatment. I was really struggling for a GP and treatment even private hospital but no one cares I told them this is my life. You help me and you are one of the best ever, all staff at Avicenna Medical Practice. I salute you
GP surgery review: thornbury-medical-practice
Title: Booking an appointment
Rating: 1 out of 5
Visited: August 2023
I called the GP for the appointment at 08:54 in the morning and they told me that I have to call exact 8:00 am .And they told they are closing it by noon which I haven’t received any early messages at all