janduplessis886/england-nhs-gp-reviews huggingface dataset:
GP surgery review: firsway-health-centre
Title: Not happy with this practice
Rating: 2 out of 5
Visited: November 2022
The booking system to see a GP is not practical. You only have a couple of hours in the morning to book an appointment which turns out to be a telephone appointment.  The GP would only give advice by telephone on one issue and says that I have to book another appointment if I wanted to discuss another health issue, very disappointed.
GP surgery review: firsway-health-centre
Title: Flu and Covid vaccination
Rating: 5 out of 5
Visited: October 2022
In and out in less than a minute for my fly jab.  Wished they had mentioned that I could have had the Covid booster at the same time.  So had a return visit 10 minutes later after I found out.
GP surgery review: firsway-health-centre
Title: Flu Jab
Rating: 5 out of 5
Visited: October 2022
I attended on a Saturday morning, it was a very quick appointment, really well organised and efficient took no more than 5 mins.  Staff were friendly and really helpful.
GP surgery review: firsway-health-centre
Title: Great Vaccination Service
Rating: 5 out of 5
Visited: October 2022
The flu vaccine programme has been organised brilliantly. My husband had an appointment which took less than a minute. Later in the morning a text message invited more patients to walk in, so I got my vaccine, also very quickly. This an impressive, efficient and rapid service from Firsway, Thank you.
GP surgery review: firsway-health-centre
Title: Vaccine Drop In Session
Rating: 5 out of 5
Visited: October 2022
Absolutely brilliant! Parked the car and both vaccines administered within about 5 minutes. Very impressive!
GP surgery review: firsway-health-centre
Title: Flu and Covid vaccination
Rating: 5 out of 5
Visited: October 2022
I received a text and was able to turn up for a walk in vaccination session, for both Flu and Covid, the same morning. Despite being quite busy I was in and out in a matter of minutes.
GP surgery review: firsway-health-centre
Title: Quick service
Rating: 5 out of 5
Visited: October 2022
I was seen to very quickly and I was done very quickly and was aloud to leave afterwards, there was a great deal of organisation, I would recommend this to a friend or family member
GP surgery review: firsway-health-centre
Title: Super efficient
Rating: 5 out of 5
Visited: October 2022
Just been for flu jab and covid booster in and out in 5 minutes. Very well organised operation. 
Well done to all involved.
GP surgery review: firsway-health-centre
Title: Winter Flu Vaccination
Rating: 3 out of 5
Visited: October 2022
Staff were efficient, polite and friendly. The whole process seemed to be well organised and run, if a little crowded.
GP surgery review: washway-road-medical-centre
Title: Brilliant practice
Rating: 5 out of 5
Visited: August 2023
After recently moving to the area, my partner and I registered with Washway Road. Registration was easy, after collecting forms from the practice to complete, and the receptionist who helped us to get sorted was friendly and very knowledgeable about the process and the booking systems. Since then, I have always found it very easy to get appointments when needed (given on the day for urgent issues, or within a few days of request for routine checks), either via AskMyGP or telephone to the practice. All of the nurses and practitioners I have seen for appointments have been attentive and caring, and I have felt that they have taken the extra time sometimes needed to really give quality care. One of the best run practices I have been to and I would recommend to anyone.
GP surgery review: washway-road-medical-centre
Title: Outstanding practice
Rating: 5 out of 5
Visited: July 2022
What a fantastic team. Exceptional service. Online consultation at 7am completed, blood form added by 9am. Swift responses and actions and such a convenient service.
GP surgery review: washway-road-medical-centre
Title: rude receptionist
Rating: 3 out of 5
Visited: June 2022
doctors and nurses are great, although some of the staff at the reception is extremely rude. perhaps some training in how to deal with human beings will help.
GP surgery review: barrington-medical-centre
Title: Really good GP practice
Rating: 5 out of 5
Visited: June 2023
I phoned today and got through immediately, a very helpful person listened to my request and sorted it pleasantly and quickly. What more can you ask? All GPS surgeries are under pressure and sometimes things don’t go right but in the 30+ years I and my family have been with this practice we’ve never had cause to complain
GP surgery review: barrington-medical-centre
Title: Professional and efficient
Rating: 5 out of 5
Visited: June 2022
Excellent practice and healthcare. Courteous and efficient receptionists. Thorough and dedicated doctors. I have been with this practice for 30 years - no complaints, high recommendation.
GP surgery review: barrington-medical-centre
Title: Slow prescription service, poor communication
Rating: 1 out of 5
Visited: February 2022
Prescriptions can take over a week to be filled. If there is a problem with a prescription request the staff will ignore it until contacted by phone. It can take numerous phone calls to sort out issues.

Wait times for the phone line can exceed 2 hours.
GP surgery review: riddings-family-health-centre
Title: Poor communication
Rating: 1 out of 5
Visited: January 2022
I'm going to have to leave this doctor's and move to another one in my catchment, because I am astonished by how hard it is to get in touch with them. I'm a young woman and 'do' the internet but sometimes it's kind of fundamental to be able to phone your doctor, and on a few different occasions now - including this week, finding out I'm pregnant - I just have found I simply cannot get through to them by phone; it rings out forever and there is no answer-machine or anything advising alternative means of getting in touch. This is of course just my personal experience, and I know that there has been pressure on GP surgeries lately, but by contrast, even during the pandemic, the last local doctors from which I had to move when I moved house, was great, and similarly, the one I am going to have to move to now was really, really easy to contact - clear and professional greeting on the answer-machine initially, with advice to hold and speak to a member of staff - who was, herself, extremely helpful. 

When I was trying to get some info before registering at Riddings a couple months back, I just couldn't get through on the phone - I must have tried about 6 times in an afternoon, thinking perhaps I'd avoid lunch etc - but in the end, I went over in person to see if they actually existed or perhaps had closed down. The surgery was open but the experience at Reception desk was most odd - the advisors on Reception were sweet and kind, but sort of ignored the phone which explained a lot and had all these old school ring files they were fumbling about with to see where my application details were. I just felt in very strange hands. It felt like I'd landed on Button Moon. I'm sorry, I'm sure they're all extremely competent people and GPs but I just can't stay with a surgery when this barrier of communication is in the way.
GP surgery review: shay-lane-medical-centre-(patel)
Title: Great doctors surgery
Rating: 5 out of 5
Visited: November 2023
We got appointment the same day I called the practice - this happens almost every time I have ever needed to make an appointment and it’s something I really value and appreciate about the practice.
We were given advice and referred to specific websites for further details. I’m very grateful for the level of care we receive and would highly recommend
GP surgery review: shay-lane-medical-centre-(patel)
Title: Great practice
Rating: 5 out of 5
Visited: November 2023
Always seen for an appointment same day or the next. Helpful and attentive 
Good healthcare. Will always feel I can relay to people I have a good practice. Never been concerned about not being seen for myself or my children, 
The doctor my daughter saw today was great. She was very engaging, great rapport with a child and explained it all very well to both myself and speaking to my daughter. Thank you kindly
GP surgery review: shay-lane-medical-centre-(patel)
Title: Great practice
Rating: 5 out of 5
Visited: October 2023
Had my flu jab at the surgery today. Seamless service and lovely people. Took less than five minutes. I believe over a hundred people received their flu jab today. Thank you Shay Lane Medical Centre.
GP surgery review: shay-lane-medical-centre-(patel)
Title: Fast , efficient and professional
Rating: 5 out of 5
Visited: October 2023
Attended my flu vaccination at the practice. It was very busy but handled with first class efficiency and was seen and left within minutes. A couple of questions I had were answered in a caring and understanding manner.
GP surgery review: shay-lane-medical-centre-(patel)
Title: Great service
Rating: 5 out of 5
Visited: September 2023
Despite my problem being very minor in comparison to other ailments-an infected thumbnail, on three occasions I have been dealt with promptly and courteously. Twice I was offered a a face to face consultation within a couple of hours of ringing the practice and on a third occasion received a telephone call also very quickly. The doctors have shown concern and compassion I have felt well supported.
GP surgery review: shay-lane-medical-centre-(patel)
Title: Great teamwork
Rating: 5 out of 5
Visited: September 2023
Over the last few years, I have approached my GP practice with my health related issues. The communication, team working and the response has always been great. I am very pleased with their service.
GP surgery review: shay-lane-medical-centre-(patel)
Title: Covid and flu vaccinations.
Rating: 5 out of 5
Visited: October 2022
A big thank you for my vaccination experience today. It was delivered with care and courtesy. 
The service was very efficient providing clear advice and information.
GP surgery review: lockside-medical-centre
Title: Dedicated Practitioners
Rating: 5 out of 5
Visited: July 2023
I have been with Lockside now for some years, and have been Happily looked after by the most caring, Thoughtful,Family Doctors. This practice truly cares about there patients and gives them 100% personal attention.From the top down, to the helpful people on the reception desk , nothing is to much trouble.100% customer satisfaction.
GP surgery review: lockside-medical-centre
Title: Best doctors in the area
Rating: 5 out of 5
Visited: July 2023
Lockside is the best GP practice I have known. My elderly mother is registered here and I have always had an excellent experience when needing to get her seen at the doctors. I contacted the practice on my mothers behalf a few months ago and arranged an appointment at a convenient time I could take for her joint pains. The receptionist booked an appointment with an advanced practitioner at another practice called Grosvenor surgery. I was confused initially as to why but saw an excellent specialist there who saw how much pain my mother was in and arranged X rays  which showed she needed a new hip and got some pain relief arranged. The specialist we saw rang with the results a few days after the xray and sent her to a surgeon who we saw today and who has put her on the list for a new hip. Fabulous service all round. Thank you Lockside and to the lovely staff at Grosvenor doctors too.
GP surgery review: lockside-medical-centre
Title: Thank you
Rating: 5 out of 5
Visited: May 2023
Thank you for arranging an appointment to see my baby on the sane day with his skin rash. I was extremely concerned and although it will take time to heal the condition seeing me and my baby at the clinic has put my mind at ease 

Thank you again Lockside
GP surgery review: lockside-medical-centre
Title: Impressive service
Rating: 5 out of 5
Visited: March 2023
I called in the surgery this morning with an ongoing issue. I was given an appointment for next Tues to see the musculoskeletal team. I had a phone call from her at 6.30pm tonight booking me in for xray tomorrow. First class service from all concerned. Thank you Lockside.
GP surgery review: lockside-medical-centre
Title: Amazing practice
Rating: 5 out of 5
Visited: January 2023
Filled in the online form for a consultation - received a message the same day with an appointment for MSK services next day.  Fantastic service.
GP surgery review: lockside-medical-centre
Title: An amazing team of medical professionals
Rating: 5 out of 5
Visited: July 2022
The entire team at Lockside (Medical and Administrative) are such a blessing. Courteous, Professional, responsive and empathetic. In all my engagements with Doctors, Nurses and front desk tabs, I come away assured I am in good Hands.

Ms Obi
GP surgery review: lockside-medical-centre
Title: Fantastic Practice
Rating: 5 out of 5
Visited: June 2022
What a great practice Lockside Medical Practice is, the staff are all great including the pharmacy next door.  I have been here a few times since moving to Stalybridge, there is no comparison to my previous experiences to doctors practices, Lockside is totally brilliant.  Today I found the office online (google) and made an appointment, within 10 minutes I had a reply with an appointment and a multitude of texts to remind me of the appointment that had been made.  Outstanding, just blown away, brilliant thanks to all.

Kind regards,
 
Justin
GP surgery review: lockside-medical-centre
Title: Kind, Caring, Professional,Courteous.
Rating: 5 out of 5
Visited: May 2022
Been here for quite a few years now and I am not surprised that they are rated as outstanding. At 65 and had some quite serious episodes they have been supportive and provided all the care I’ve needed. From the top down the staff really are great.
GP surgery review: lockside-medical-centre
Title: Brilliant practise
Rating: 5 out of 5
Visited: January 2022
I have had quite a few visits recently and I have been dealt with so kindly, efficiently. I feel so pleased that I am in such a good practise where all of the staff go above and beyond to help.
GP surgery review: millbrook-medical-practice
Title: 1 star is too good for them!
Rating: 1 out of 5
Visited: October 2023
I returned from a long haul flight (2 flights 24 hours in total) over the weekend which left me significant leg pain. All symptoms pointed to DVT so tried to contact my GP at 8am Monday morning for an emergency appointment. I eventually got through at 9ish & was told someone would come back to me. I got a text message at 10.30 saying I could have a phone consultation at 2.45…. For a DVT…. If the clot moved it could have been life threatening. I went to A&E who recognised the severity of my situation & dealt with me straight away. 10 out of 10. If you are reading this review and have an alternative practice to register with, I urge you to do so.
GP surgery review: millbrook-medical-practice
Title: Very Professional
Rating: 5 out of 5
Visited: October 2023
I would just like to highlight my treatment from the GP that delt with my issue. 
I was fast tracked onto the urologist at Tameside Hospital, who diagnosed my problem 
Very quickly. 
I can't express how grateful I am to the The Practice, for their concern and efficiency. 
Regards
A Pickering.
GP surgery review: millbrook-medical-practice
Title: Poor time management
Rating: 1 out of 5
Visited: May 2023
I was booked in to have blood’s taken, I got to the surgery 10 minutes before my appointment, after 10 minutes I noticed people coming in after me where getting seen to but not me, I ask the receptionist was I booked in, she said I was, after a further 10 minutes, I used the toilet, when I came out I asked the receptionist has my name be called she said no, I find it hard to believe that some thing as easy as taking blood’s can cause such a a long delay , perhaps a course on time management might help the staff here, I had no choice but to leave as I start work at 7 o’clock, so by the time I got to work I had already lost half a day, the doctor was adamant I had to have bloods before I went away, just poor service all round
GP surgery review: millbrook-medical-practice
Title: Lovely Practice
Rating: 5 out of 5
Visited: April 2023
The staff on Reception at this Practice are very helpful and pleasant. It is straightforward to get an appointment and the staff do their best to be helpful.  It is very nice to be able to go to the Surgery and speak to people face to face.  The Doctor's and Nurses are always pleasant, helpful and efficient.  I hope this Practice remains the same.  Thank you.
GP surgery review: millbrook-medical-practice
Title: Prompt and timely service
Rating: 5 out of 5
Visited: November 2022
Called surgery at 8.00am. The call was answered within 3 minutes and I was offered a same-day face-to-face GP appointment. As always, excellent service.
GP surgery review: millbrook-medical-practice
Title: Booking an Appointment
Rating: 1 out of 5
Visited: August 2022
My husband has been trying to get an appointment for over a week.  He has been in agony at times.  You just cannot get through - I was 11th in the queue and after 10 minutes of waiting was still 11th - that was today at 8.10 - it was engaged before then.  This service is extremely distressing for those trying to get an appointment.
GP surgery review: millbrook-medical-practice
Title: Beyond ridiculous
Rating: 1 out of 5
Visited: August 2022
Been on the phone 2 and half hours trying to get through with only 9 in the queue, impossible to get an appointment if you work as latest go appointment is 4.30, nurse told
Me she was worried as
My blood pressure is so high and I need to start medication and need to see a doctor , unable to get an appointment with doctor until end of October even then I’m in work so would need to take time off which isn’t good , staff are so unhelpful , out of hours never answer their phone, have same issues every single time , feel I need a doctor by the time I come
Off the phone to these
GP surgery review: millbrook-medical-practice
Title: Awful, avoid, waste of time
Rating: 1 out of 5
Visited: August 2022
Impossible to get an appointment, and the advice is to go to the walk in centre, if you manage to get an appointment it’s only a phone appointment. 

Surgery is slow to do anything, taken over a week just to sign a prescription sent by a specialist, we have chased and told the doctor will do it. Our sons health and well being is suffering at the hands of this appalling practice.
GP surgery review: millbrook-medical-practice
Title: Very Rude!!!
Rating: 1 out of 5
Visited: August 2022
Never had such appalling manner! I have email to the practise (she might read and deleted) all she going to do is to build an argument! My advise if you cant work or hand pressure of workload go home take a rest! I am are patience here not to argue after i describe my symptoms! Conversation over the phone was today 11/08/2022 at 1726 by Female practise nurse!! I am fumming!
GP surgery review: pike-medical-practice
Title: Unreachable uncaring unhelpful
Rating: 1 out of 5
Visited: April 2023
Requires patients to call at 8am the day they wish to have an appointment, my last attempt I called from 8am till 8.45am and was unable to get through as line was continuously busy. Not to mention calling on numerous occasions to be told by a voicemail that the practice is closed for staff training. 
When you do get through you are usually asked to complete a online form which requires self diagnose. As an individual not trained as a medical professional this is not only not helpful but potentially life threatening and most options tell you to call 101 or go to A&E immediately. 
In person appointments are near impossible with an rash referral taking over a year to be given an appointment, which was at the hospital.  A physio appointment which resulted in x-rays for a fracture taking almost two month which is dangerous for obvious reasons. 
I would say all my experiences have lead to prolonged suffering and failure for the practice to act in a sufficient time to prevent complications. 
I can not say if these failings are due to lack of staff or lack of common sense but if you do need medical attention you are better going A&E because you'll spend as long waiting for this practice to answer the phone as you will to see a real medical professional in person.
GP surgery review: pike-medical-practice
Title: Welcoming practise
Rating: 4 out of 5
Visited: November 2022
Went for an age related health check . Was made to feel very welcome at the practise and by the nurse . She went through the details and made me feel comfortable .
GP surgery review: pike-medical-practice
Title: Efficient and helpful
Rating: 5 out of 5
Visited: October 2022
I came for my flu vaccination and to ask about my health check-very polite and helpful receptionist,( I've phoned the surgery quite often over the last months and have always found them to be very helpful and considerate) and a very friendly and efficient practice nurse.
GP surgery review: pike-medical-practice
Title: Great practice
Rating: 4 out of 5
Visited: October 2022
Recently transferred to this practice due to relocating and the service from all at the practice has been excellent so far.
GP surgery review: pike-medical-practice
Title: Excellent practice
Rating: 5 out of 5
Visited: October 2022
Arrived and was greeted with a smile and was booked in straight away, only waited 10 minutes and the nurse was very efficient.
GP surgery review: pike-medical-practice
Title: Excellent practice
Rating: 5 out of 5
Visited: October 2022
A really great doctor, who is very knowledgeable and always manages to put me at easy. She explains possible causes and what if any treatments are necessary. I always feel that I am in a safe pair of hands. The receptionists are very helpful and try at all times to accommodate. I have been seen also by to different nurses in my time at the practice who couldn’t have been nicer. All I all I would highly recommend this practice
GP surgery review: pike-medical-practice
Title: The best practice
Rating: 5 out of 5
Visited: September 2022
The doctor listens to you and makes you feel looked after, he’s very competent and also kind which I find very important
GP surgery review: pike-medical-practice
Title: Great nurses
Rating: 5 out of 5
Visited: July 2022
I have regular B12 injections at this practice and the nurses I've seen have always been fantastic.
GP surgery review: pike-medical-practice
Title: Good  service
Rating: 4 out of 5
Visited: July 2022
Went yesterday for a general health check the nurse was really nice  put you at ease straight away.  Thank you .
GP surgery review: pike-medical-practice
Title: Friendly and efficient nurse.
Rating: 5 out of 5
Visited: July 2022
The nurse that carried out my cervical screening was amazing. Made an unpleasant examination seem like nothing. Put me at ease and was very quick at the procedure. Very pleasant young lady.
GP surgery review: st.-andrew's-house-surgery
Title: Supportive, Caring Professional
Rating: 5 out of 5
Visited: April 2023
From the moment I am greeted at the reception I am welcomed and put at ease. I have found it easy to book an appointment to see a doctor or a nurse.
All the team are just brilliant people who have looked after me and are continuing to do so after a health scare. I how all the team here in the highest esteem, when I needed them….they were and continue to be at my side.
GP surgery review: st.-andrew's-house-surgery
Title: Great practice
Rating: 5 out of 5
Visited: April 2023
No problems getting appointment and my referral was done very promptly . Lots of explanation give. About process
GP surgery review: st.-andrew's-house-surgery
Title: Recommended Surgery
Rating: 5 out of 5
Visited: March 2023
I have been a patient at St Andrews House for many years. I have always been happy with the service I’ve received and the dedication and compassion of the GP’s and Nurses within the practice. I would recommend to anyone looking for a GP surgery to register oneself or a family member.