janduplessis886/england-nhs-gp-reviews huggingface dataset:
GP surgery review: dr-km-alkaisy-practice
Title: Great Practice
Rating: 5 out of 5
Visited: July 2023
A Diabetic review carry out by a nurse. She was polite, friendly, knowable. Like the whole team they are very helpful.
GP surgery review: barking-medical-group-practice
Title: Great practice
Rating: 5 out of 5
Visited: July 2022
I’ve been with this practice for a long time and I strongly feel that all of the Doctors, Nurses and administrative staff are very capable and will always help whenever they can. Thank you.
GP surgery review: barking-medical-group-practice
Title: Great practice
Rating: 5 out of 5
Visited: July 2022
A quick and efficient service delivered by nurse gifty. Very Professional and polite. Always a great service given by reception staff and medical staff.
GP surgery review: barking-medical-group-practice
Title: Reception and Doctor
Rating: 4 out of 5
Visited: July 2022
On arriving at the clinic the receptionist was very helpful. The Doctor I saw listened to my medical problem and provided me with suggestions and medications. Overall I was happy.
GP surgery review: barking-medical-group-practice
Title: Great practice
Rating: 5 out of 5
Visited: July 2022
The doctor went through everything thoroughly. Was able to communicate my concerns. Great care and advice received.
GP surgery review: barking-medical-group-practice
Title: Admin staff do not care about patients
Rating: 1 out of 5
Visited: July 2022
I had a scan in the hospital 2 months ago for a health issue which is really worrying me. I was told by the hospital to chase the GP. When I call the GP they say they don’t have the results and I need to chase the hospital. They try to rush me off the phone and sound so frustrated when I ask them for help. It’s almost as though they don’t care about health. They don’t realise the importance of their role.
GP surgery review: barking-medical-group-practice
Title: Extremely good
Rating: 5 out of 5
Visited: July 2022
Always get appointment when needed, staffs and Dr are all very helpful. I highly recommend this surgery. Thanks
GP surgery review: barking-medical-group-practice
Title: Great doctor
Rating: 5 out of 5
Visited: July 2022
Experience and knowledgeable Doctor kind. Well explained.
She explain my symptoms very clearly and took the necessary action including further care reqirements.
Many thanks
GP surgery review: barking-medical-group-practice
Title: Very responsive GP practice
Rating: 5 out of 5
Visited: July 2022
The office staff, GPs and nurses are all very helpful and responsive to questions, queries and requests.
GP surgery review: barking-medical-group-practice
Title: This Surgery is a disgrace
Rating: 1 out of 5
Visited: July 2022
1 hour plus phone waiting and without any consideration always direct you to e-consult which they close mid day(ish) daily.

Forget getting an appointment, you can not even get a blood test request without e-consult.

Utter disgrace!
GP surgery review: barking-medical-group-practice
Title: Good overall
Rating: 5 out of 5
Visited: July 2022
The doctor was helpful to slove my health problem. I'm satisfied and feel comfortable. I was for my son and doctor gave a medication. Let's see what's going on.
GP surgery review: barton-house-group-practice
Title: Reassured that I am in good hands
Rating: 0 out of 5
Visited: October 2022
The doctor prescribed a medication for me and asked me to collect at the opposite pharmacy. I went there only to be told that they ran out of stock but I could collect it at Boots in Dalston. I called the surgery and informed them that I was told to go to Boots.  
The staff at the surgery could tell through my voice that I was weak and short of breath and offered for one of their staff could go and collect it for me. I said a big thank you to her and assured her that i would take a cab to go and collect.  
She monitored me from my house to Dalston and back to my house by calling me randomly on the phone. Honestly she gave me a moral support and advised me to call the ambulance if anything and go to Emergency.  
Not many surgeries could go out of their ways to support a patient like that. The staff at my surgery are well trained always polite caring and attentive There is an equal opportunity system there at Barton House surgery.  
I am proud of them and have the assurance that I am in good hands.  
God bless them.
GP surgery review: barton-house-group-practice
Title: Influenza vaccination
Rating: 0 out of 5
Visited: September 2022
Making the appointment was easy. There was no queue and the vaccination itself was done quickly & professionally.
GP surgery review: barton-house-group-practice
Title: Flu jab
Rating: 0 out of 5
Visited: September 2022
Very well organised. There was a special for clinic and my partner and I were in and out in minutes. Friendly and helpful staff to answer any questions.
GP surgery review: barton-house-group-practice
Title: Flu vaccination
Rating: 0 out of 5
Visited: September 2022
Attended Saturday clinic for my annual flu vaccination. Very efficient, professional and friendly service.
GP surgery review: barton-house-group-practice
Title: Emergency appointment
Rating: 0 out of 5
Visited: May 2022
I was struggling to get an appointment booked in through their phone system but the front  desk was able to help me out and get me in the same day - where I got a quick referral. Personal touch is much appreciated in stressful situations regarding health.
GP surgery review: barton-house-group-practice
Title: Barton House accessibility
Rating: 0 out of 5
Visited: March 2022
I have had different impressions of the care I've received at the above practice over the last year or two.  
From my experience the ability to get a face to face appointment is a matter of jumping through various hoops etc which is frustrating and time consuming.  
The reception staff can be quite curt and dismissive, however I've been very lucky on occasion to have contact with one receptionist who has been lovely and gone above and beyond to make the process easier.  
I was also very lucky to have been reviewed today by a nurse dealing with my specific breathing issues. The nurse was great and very good about explaining everything to me, and most importantly I didn't feel I was wasting their time. As patients we need to feel that we have a validity in seeking advice, support, medication and help from the staff. I'm not sure this is always the case, and lucky me the lovely receptionist was the one who arranged my appointment with the nurse. So today was a win win!
GP surgery review: barton-house-group-practice
Title: Vaginal pain and discomfort during intercourse.
Rating: 0 out of 5
Visited: February 2022
The doctor was friendly and respectful. Besides the medical checkup she referred me for blood counts and an ultrasound.
GP surgery review: barton-house-group-practice
Title: Smeared Health Check
Rating: 2 out of 5
Visited: February 2022
I had a health check in the practice last year that left me totally smeared. 
After the nurse took samples for a cervical smear, I asked for tissue to wipe and she asked me to take off the large disposable sheet spread on the examining table where I had laid, use it, and bin it. 

I couldn't believe my ears. I told her I prefer not to and then she asked me to take from the tissue dispenser on the wall.

I do not know if this is a norm in the practice but considering how many other people have laid there, their discharges, and the cleaning chemicals used to wipe that surface, it is unimaginable that a health practitioner would advise a patient to wipe with that sheet.

The thought of it still traumatises me.
GP surgery review: the-willows-practice
Title: Fantastic Practice
Rating: 5 out of 5
Visited: August 2023
Everyone at this surgery has been amazing. The GP I spoke to today is extremely caring and thorough. I could not asked for a better GP and highly recommend the Practice.
GP surgery review: the-willows-practice
Title: Fantastic GP surgery
Rating: 5 out of 5
Visited: August 2023
Great service, phoned for an appointment at 08:30 and was seen by 14:00, receptionist was friendly and very helpful.
GP was friendly & attentive and put me at ease immediately, he listened to my explanation of what was wrong and then after looking, took the time to converse and explain what he thought was wrong. He then explained the treatment options, took a second look and then explained how we could follow up if there was no improvement.
First rate service from from a great GP!
GP surgery review: the-willows-practice
Title: Very Satisfied
Rating: 5 out of 5
Visited: July 2023
I have found the surgery very helpful.Dr.followed up my condition I found very reassuring.The clinic have taken over my tablets and have them delivered every two months.This is a great help for me .Takes a lot of worry away from me.
GP surgery review: the-willows-practice
Title: Response
Rating: 5 out of 5
Visited: July 2023
I phoned today and got to see the practice doctor. Very helpful checking my blood pressure, and general health. Saw a doctor afterwards, she sorted more blood pressure tablets and is helping arrange new diabetes items for me.
GP surgery review: the-willows-practice
Title: Fantastic service
Rating: 5 out of 5
Visited: July 2023
Wow!! This surgery is absolutely incredible. You can tell the new management have worked extremely hard to improve the whole service. All the staff have such a warm, friendly, caring manner. They really do their best to get the best. Couldn’t ask for a better surgery. Thank you all at The Willows
GP surgery review: the-willows-practice
Title: Thank you Willows Medical!
Rating: 5 out of 5
Visited: July 2023
I was at an urgent care clinic in Moorfields and they urgently needed to see some test results that the Willows practice had organised. I had to call to get them emailed to me.  I was a bit reticent as in the past, the phone system wasn't great.  But they now have a new phone system and it worked!  The receptionist immediately dealt with my first request for recent test results and I received the email within minutes.  My second call for more tests results which were done a few years back was also dealt with very speedily and this really helped the doctor at Moorfields. I was really impressed and very grateful.
GP surgery review: the-willows-practice
Title: Amazing service from beginning to end !
Rating: 5 out of 5
Visited: July 2023
I used the e consul and it is phenomenal! With 24 hours a GP called and then arranged to see me at a time that suited myself. When I was seen I felt as thought I was listened to and as treated with respect throughout ! Couldn’t fault the service . Thank you x
GP surgery review: the-willows-practice
Title: Professional Staff
Rating: 5 out of 5
Visited: July 2023
I was treated with promptly as soon as I walked the reception, the attending nurse checked my blood pressure and sugar levels.

The results were promptly phoned to myself without me having to chase them up. Advice was given on for my high blood pressure and sugar levels and appropriate medicine was given.

thank-you NHS
GP surgery review: the-willows-practice
Title: Extremely caring
Rating: 5 out of 5
Visited: July 2023
The Doctor and staff are extremely caring. They are very thorough and I have had an extremely high quality of care. I have had numerous medical problems and the doctor and staff are exceptional.
GP surgery review: the-willows-practice
Title: Fantastic GP!
Rating: 5 out of 5
Visited: June 2023
My little boy been unwell call up and got an appointment straight away. Dr check all his symptoms carefully. Prescribed medicine and been so reassuring. We have always manage to get appointments and all the receptionist there are brilliant at their job. They have always been so kind and understanding. Thank you!
GP surgery review: queensbridge-group-practice
Title: Brilliant doctors
Rating: 5 out of 5
Visited: March 2022
Drs that i see are Absolutely  brilliant they deal with things very efficiently and throughout the pandemic they were very helpful and caring
GP surgery review: queensbridge-group-practice
Title: Helpful staff and doctors
Rating: 5 out of 5
Visited: March 2022
Came to see the doctor and she was very lovely and a helpful. Reception team all lovely young ladies very polite and nice.
GP surgery review: queensbridge-group-practice
Title: Friendly staff and very helpful
Rating: 5 out of 5
Visited: March 2022
Really friendly staff. Lovely gp so helpful nurses are so gentle and kind. Highly recommend I always manage to get appointments whenever I call in
GP surgery review: queensbridge-group-practice
Title: Great Practice
Rating: 5 out of 5
Visited: March 2022
Needed my forms filling out and the doc was brilliant I have been joined to this GP over 10 year now and every time I get very great service lovely friendly staff and very good docs
GP surgery review: queensbridge-group-practice
Title: wonderful receptionist
Rating: 5 out of 5
Visited: March 2022
reception staff helped  me fill out my econsult and always make sure they are doing everything they can to help me. They're service is honestly amazing and cant recommend this surgery enough.
GP surgery review: queensbridge-group-practice
Title: Best GP !
Rating: 5 out of 5
Visited: March 2022
Best gp surgery, my doctor is helpful and he is very nice. The reception team are very friendly and helpful always happy to answer all my questions and advice me on any situations. My children and wife also registered and they also think very good surgery
GP surgery review: queensbridge-group-practice
Title: Best Reception & Doctors Team!!
Rating: 5 out of 5
Visited: March 2022
Called the surgery for an appointment was advised to submit an online consultation for a response within 24 hours. The doctor was super attentive and helpful. Came to reception to collect something, spoke to supervisor who provided reassurance and further advice on situation. Reception super sweet and caring! Thank you all for your help.
GP surgery review: queensbridge-group-practice
Title: Brill reception team & doctors
Rating: 5 out of 5
Visited: March 2022
lovely reception team always cheerful and able to have a good laugh, lovely young lady helped me weigh my self.
GP surgery review: queensbridge-group-practice
Title: Excellent knowledge and helpful
Rating: 5 out of 5
Visited: March 2022
I have been at this GP for years now and I cannot rate it high enough such lovely staff all very  helpful and friendly. Today, the nurse answered all my questions with such confidence and ease made me feel so comfortable knowing she was a expert in her field really went above and beyond for me. Thank you! :)
GP surgery review: queensbridge-group-practice
Title: Lovely surgery
Rating: 5 out of 5
Visited: March 2022
Great receptionist team! Helped me sort my pco forms and the doctor was super quick and effient. Would highly recommend
GP surgery review: stratford-health-centre
Title: Great Practice
Rating: 5 out of 5
Visited: May 2022
My doctors practice is always a good experience, the practice staff are friendly, helpful, and efficient. Us patients are fortunate that we have a practice that realises patients do need to be seen face to face when necessary
GP surgery review: stratford-health-centre
Title: great gp practice
Rating: 5 out of 5
Visited: April 2022
This stratford gp referred me for a 2ww and had given me all instructions throughly. Lucky enough ı had the lovely gentleman assist to me who is always pleasant no matter what mood your in. Give him a pat on the back! He was kind throughout and had patience to make sure ı did my fit test correctly and was still able to deal with the other patients who needed to be seen.
GP surgery review: stratford-health-centre
Title: Great customer service
Rating: 5 out of 5
Visited: April 2022
I would like to say thank you to the gentleman at the reception. He is so kind, helpful and professional. He is very patient and welcoming and deals with everyone in the most beautiful way. You are doing a great job. Thank you
GP surgery review: stratford-health-centre
Title: Fantastic experience
Rating: 5 out of 5
Visited: April 2022
Came for an appointment for my childs immunisations and ı was treated with nothing but soul care! I was asked how we are too. The practice nurse and male administrator you having working there my goodness keep up the hard work !
GP surgery review: stratford-health-centre
Title: Experience has been excellent
Rating: 5 out of 5
Visited: March 2022
I’ve only ever had an excellent experience with this surgery. I have always been given a quick appointment, the reception staff are always friendly and helpful, and the doctors I’ve met all have a really warm manner about them. They’ve been quick to diagnose my baby son a few times (and have helped to identify resolve something that could have amounted to something quite serious). A lovely new member of the reception staff allowed me a private space to breastfeed in, and the doctors always help me in with all my baby stuff (pram etc). I can’t fault them at all - a wonderful team.
GP surgery review: stratford-health-centre
Title: Great Nurses and doctors at this health centre
Rating: 5 out of 5
Visited: March 2022
Had an appointment with the nurse today I arrived early and was seen straight away, the nurse was soo lovely and talked me through my appointment and kept me at ease explained everything and answered a few questions no one had been able to answer. I was really surprised at my experience today most importantly I was treated with extreme respect. The practice was super clean. If I could of given more stars for todays visit I would  Thank you soo much
GP surgery review: stratford-health-centre
Title: Wonderful Practice
Rating: 5 out of 5
Visited: March 2022
This is Gp practice like no other
The doctors nurse and hca are amazing
And particularly the new receptionists they have helped me on so many occasions so many times they have really helped me and my family. my mother also a patient will always tell me she has had a lovley chat with girls today with man. 
I have never had any issues at this practice and would fully recommend this practice, the pressure that everyone has been under during the coronovirus situation has been hard but when you call this practice they have a friendly voice on the other end of the phone is just what you need
The staff are amazing and will always go above and beyond for us
I was asked to leave my name - i do not want to give my name out as personal choice.
GP surgery review: stratford-health-centre
Title: Great practice keep it up *****
Rating: 5 out of 5
Visited: March 2022
I have been under the care of this medical centre for over 22 years and i have never met such an incredible person. Main administrator present brings me so much englightment. Pretty much any appointment i recieved has been fantastic experience. He listens to my worries and has patience. That is a excellent skill especially working in this health industry. Ive been a patient under this practice and seen him prosper. I see nothing but positive energy from all staff and clinical. please keep it up Sir.
GP surgery review: stratford-health-centre
Title: Great service from both your practices
Rating: 5 out of 5
Visited: February 2022
I spoke to one of your admin today as ı was moved onto you from the forest practice and remember his kindness as he would sound like a 'doctor'. ı am now living in E15 and ı recognise him. 
I am now registered with your health centre and the service ı get is phenomenal. I was told he is the main member of the team from him and ı loved his assistance with walm welcomes. I was given a referral to the hospital by the GP and he was able to print my booking reference and access code for me so ı knew what to do in hand. I told him he looked very smart dressed say thank you
GP surgery review: stratford-health-centre
Title: Excellent Service at this gp
Rating: 5 out of 5
Visited: February 2022
This practice is excellent with a very capable and professional team. Recently I had a worrying health problem and a test was immediately organised. I received a phone call following up to this advising me of a result and of further actions I should take to prevent problems. I was provided with the necessary information to avail of the online services and all of the medicine I need to manage my condition were made available for online re-order as soon as I registered for the online services. even though (I had difficulty log in) which a professional and capable approach by the entire team was significant in giving me the confidence that I have been registered with the right place. I would happily recommend this practice to anyone. Thank you to the male administrator and Team involved.
GP surgery review: the-forest-practice
Title: Disappointing
Rating: 1 out of 5
Visited: June 2022
Whenever I got to this practice I see a new GP as the staff never sticks around. This means they know nothing about my medical history and therefore struggle to help me with my medical needs. The doctors are usually very nice but somewhat clueless. Today I waited for 40 minutes until I was seen by a doctor, and once I did see one she was unable to answer most of my questions. The service has been bad for years with no sign of improvement and I'm unable to register at another GP due to my location and long waiting lists. Something needs to change.
GP surgery review: the-forest-practice
Title: Quick and thorough response
Rating: 5 out of 5
Visited: June 2022
I had some concerns about my husbands health we were able to get a face to face appointment within 2 days by phoning and staff wre very flexible in organising the time 
The doctor he saw was very thorough and did a test and organised a follow up examination two days later and blood tests . The doctor was not initially going to do the examination so soon but responded to my husbands description of symptoms and changed the plan which we thought was a really thorough and flexible response 
We were treated with respect and kindness throughout
Thankyou
GP surgery review: the-forest-practice
Title: Helpful receptionist
Rating: 4 out of 5
Visited: May 2022
I called to make 2 appointments and after hearing the covid announcement was answered promptly and efficiently by a very helpful receptionist who fulfilled my every need without intrigue .
Thank you for doing a thankless task cheerfully
GP surgery review: the-forest-practice
Title: Great practice
Rating: 5 out of 5
Visited: May 2022
We are indebted grateful for going above and beyond recongised which was  acknowledged today. Thank you forest practice for having such exemplary employees working here. Clean atmosphere. I hope this time of differculty ease restrictions of complaints and controls what is actually shown. Great service.
GP surgery review: the-forest-practice
Title: Efficient service
Rating: 5 out of 5
Visited: May 2022
I was on a subsequent visit to your surgery today and ı was treated with spectuclar care and attitude. My situation was warranted important. I have never felt so at ease from a health care professional. Thank you to the gentleman you had working at the front desk. Well done
GP surgery review: the-forest-practice
Title: Great Practice & Staff
Rating: 5 out of 5
Visited: March 2022
I called the practice this morning for a telephone consultation the call was answered by a staff.
She’s a very professional member of the practice who goes out of her way to deal with patients. I have worked for a practice in the past I can understand it can get very demanding but this member of staff is very proficient at her job she’s an asset to the practice.The practice manager is very friendly and also is a great manager for the practice.
GP surgery review: the-forest-practice
Title: Still waiting
Rating: 4 out of 5
Visited: March 2022
The person you answered the phone didn’t even tell me when the doctor will contact me I had to call up again for the info