janduplessis886/england-nhs-gp-reviews huggingface dataset:
GP surgery review: meadowview-surgery
Title: 5 star rating Fabulous Patient Care & Service
Rating: 5 out of 5
Visited: August 2023
After several appointments and visits, the service and response I always received is first class. I’m able to access the online appointments and I get almost an immediate response and follow up. Some appointments and consultations are by telephone which is really convenient but when it’s a more serious concern or ailment I’ve been able to make an appointment for a personal consultation in some cases the same day. I’m quite flexible with who I see and this is because of the confidence I have in any and all
Of the team at Meadowview. I couldn’t fault them and would rate them as best in class as far as I’m concerned as a patient and it’s a pleasure to take the trouble to leave this review.
GP surgery review: meadowview-surgery
Title: Outstanding Practice
Rating: 5 out of 5
Visited: August 2023
I cannot recommend Meadowview Surgery highly enough. 

The GPs are extremely thorough and meticulous and easy to access via the on line system in the mornings. The only negative is that appointments can only be made on the day but I've always been seen or responded to very promptly.

The practice management and reception team could not do more to be helpful and supportive.

Excellent in every way.
GP surgery review: meadowview-surgery
Title: Excellent practice
Rating: 5 out of 5
Visited: June 2023
Excellent practice and all staff are helpful and very knowledgeable. Meadow view surgery is a great practice and I would definitely recommend to friends and family.
GP surgery review: meadowview-surgery
Title: A brilliant practice
Rating: 5 out of 5
Visited: June 2023
This surgery is a credit to the NHS. From helpful reception staff, knowledge nurses to outstanding doctors, every staff member here has patients at the heart of all they do.
You can speak to reception staff or use online services to gain a rapid response to queries and concerns. Staff on reception are always polite and friendly.
You can get an appointment here at a convenient time, which is invaluable.
Nursing staff are fantastic, they're personable and incredibly caring. I always leave feeling I've had the very best care they can offer.
The doctors are kind and very thorough - if you're unwell they'll leave no stone unturned to get you the help you need.
I feel privileged to be at a practice that offers the very best of the NHS!
GP surgery review: poplar-street-surgery
Title: No Appointments
Rating: 1 out of 5
Visited: November 2023
Filled in a form for a doctors appointment. Received call from receptionist advising no doctors appointments available in the next three weeks.
GP surgery review: poplar-street-surgery
Title: Awful
Rating: 2 out of 5
Visited: September 2023
I had to end up walking out this surgery. I could feel this place giving me high blood pressure after waiting 40 minutes for my 1 year olds gp appointment. I did arrive early for the appointment and was very hard to keep a 1 year old entertained for that time in a clinical sterile place. I asked the receptionist after 25 minutes and was told we were next in. This was an amazing lie as the patient who arrived 20 minutes after me went in to see the only gp that was in the surgery. I walked out of that place without telling your receptionist because I would have lost my temper, but they don’t know why my child needed to see a doctor and they never took the courtesy to give me a follow up call to enquire our whereabouts and to arrange another appointment. I understand there could be mitigating reasons why our appointment was delayed by 45+ mins (I can’t say how long the wait would have been because I left) but the receptionist don’t care and because they have lied I fully expect them to report this as a none attendance, even though they saw me pacing the place for 40 minutes keeping my son distracted.
GP surgery review: poplar-street-surgery
Title: Poor Practice
Rating: 2 out of 5
Visited: October 2022
Would like to be able to ring up and make an appointment to see a Dr and not have to request this online only to be given a nurse appointment instead (in 11 days time)
GP surgery review: poplar-street-surgery
Title: Very supportive and informed service
Rating: 5 out of 5
Visited: October 2022
I was very effectively dealt with in a most helpful and understanding way.  The information and advice are much appreciated and certainly most helpful.  Thank you for a pleasant and reassuring experience
GP surgery review: brinnington-surgery
Title: Blaming patients
Rating: 1 out of 5
Visited: November 2022
So bad. After a paramedic requested I get looked over by the GP, they didn't even examine me properly. Didn't do obs or even feel my stomach for any issues. And they proceeded to say I should have been taking a medication they didn't even prescribe me, and then told me it's for me to request to have it prescribed. At what point are they doing their job? Absolutely ridiculous, don't even listen, don't try and don't take responsibility. Feel sorry for the very few in there that do do their jobs and I mean very few.
GP surgery review: family-surgery
Title: Why can I not book an appointment
Rating: 1 out of 5
Visited: September 2023
I'd like to see my GP, I work and don't have time to spend speed dialling the practice in the hope that I might win today's lottery and actually get an appointment. I can book a flu jab or COVID jab on the app but I don't need those; I need a quick and convenient way to book a GP appointment that doesn't take an unnecessary amount of effort to arrange. Really I'm after a referral but instead I'll have to sit in A&E for hours for something that isn't an accident or an emergency to be seen because I can't arrange an appointment with my GP without devoting my morning to try get through to the poor receptionist trying to help everyone as best they can.
GP surgery review: heaton-norris-health-ctr.-1
Title: New online messaging service
Rating: 5 out of 5
Visited: January 2024
I have recently used the new online messaging service for the first time and found it easy to use and time saving. I have also noticed a recent review critical of the service, claiming that 'older people' cannot use it  and have to revert to lengthy waits on the phone. I think that at 76 I can be seen to be an older person and object to being told what I can and cannot do. I am well aware that many people do not have access to computers, and would hope that using the phone to contact the Practice would become easier as more patients use the online service.
GP surgery review: heaton-norris-health-ctr.-1
Title: New online booking system is great!
Rating: 5 out of 5
Visited: January 2024
On Tuesday I used the new system for the first time and my experience was excellent. I received a phone call within 2 hours and an appointment with a doctor the same day. I was able to start medication immediately. I would like to thank the team and the doctor for everything
GP surgery review: heaton-norris-health-ctr.-1
Title: Good practice
Rating: 5 out of 5
Visited: December 2023
The new online service is not suitable for the older generation.you have to wait so long for someone to answer the phone (thats if you don’t get cut off first).then when you do get an appointment and its not suitable for you and it aks you to call them you can’t get through.
GP surgery review: heaton-norris-health-ctr.-1
Title: Great Nurses
Rating: 4 out of 5
Visited: July 2023
A visit today for bloods with the nurse was brilliant, she was so easy to talk to, made you feel like you was being listened to, a pleasure to meet a nice friendly person 😊
GP surgery review: heaton-norris-health-ctr.-1
Title: Blinkered DR
Rating: 3 out of 5
Visited: June 2023
I found that from the off the Dr was not really interested in why I went to visit that day, he appeared to be only interested in how much I weighed and what exercise I did, I found this to be very unprofessional and uncomfortable, particularly as he obviously hadn't read my history and the small amount of weight I had gained was started and partly to blame through taking steroids for a long period of time, to which I am still being treated and trying to find solution and right medication for my illness. Hopefully I will never have to encounter this Dr again and can ask to see someone else instead.
GP surgery review: heaton-norris-health-ctr.-1
Title: Excellent doctors and staff
Rating: 5 out of 5
Visited: February 2023
I was overwhelmed by the excellent care and attention I was given by the GP I saw yesterday. Every doctor I have seen at this surgery has been exemplary in their professionalism and diagnostic skills, and their tremendous empathy. The receptionists and nurses are great, too. I highly recommend this practice.
GP surgery review: croft-shifa-health-centre
Title: Unprofessional and Rude practise
Rating: 1 out of 5
Visited: March 2023
Receptionist do not answer the phone, it is switched off. You have to call numerous times and when you do get through there are no appointments left.
GP surgery review: croft-shifa-health-centre
Title: Disgusted with the complaints procedure and care
Rating: 1 out of 5
Visited: December 2022
After having been disappointed by this GP on numerous occasions, it’s reached a point that I would have to complain. My appointments over the phone last 1min, maybe 30 seconds more. My in person appointments lasted 3 minutes. You can’t even take a patients history in that time. I have tried to complain and left details for the practice manager to get in touch (to which she has not). This care is borderline neglectful and I expected much better considering the practice history. I tried to call persistently today, 5th In the que for over half an hour? And then the line will disconnect. I have waited over 40 mins for appointments whilst sat there and had to make my presence at the clinic known over two occasions. God forbid those who cannot speak up for themselves are treated poorly. I will be taking further action.
GP surgery review: croft-shifa-health-centre
Title: Telephone Lines Busy
Rating: 1 out of 5
Visited: November 2022
Myself and my mother are really disappointed it’s been almost 2 weeks and we still can’t get an appointment due to busy lines with an automated messages that tells you to call  back then disconnects.

 We have been with the practice for over 20 years even while it was a Bailey Street it’s a real shame the service has gone so poor and unprofessional. We are going to try again this morning to get an appointment alternatively we will look to change surgeries.
Kind regards
GP surgery review: croft-shifa-health-centre
Title: Rude receptionist
Rating: 1 out of 5
Visited: August 2022
I called up to ask when the Stoma Nurse would be arriving today, and in response the receptionist replied “I’m sorry I don’t keep tabs on everyone that walks in and out of the business”. When I did go to collect the box he refused to move from his seat and instead stretched as far as he could in his chair to try and get the box. Extremely unprofessional.
GP surgery review: croft-shifa-health-centre
Title: Absolutely appalling service
Rating: 1 out of 5
Visited: April 2022
The receptionist says you need to ring at 8am which I did either they say their busy and ring back ,or they keep you on hold .I have been on hold from 8am and know it is 8.45 and I am on hold yet and all there saying is thank you for holding you are 2 in the queue and when they do eventually pick up most likely they will say no appointments left .At 9-10 they say that sorry we are experiencing some difficulty and ring later .Absolutely disgraceful service
GP surgery review: dr-a-hamid
Title: Very poor management
Rating: 1 out of 5
Visited: February 2023
I have very high blood pressure i inform them by phone and email my medication are finish and i need new medication because i cant order through my app its not regular then they ring me and and email me to colle my medication to pharmacy when i been there they said we dont have prescription wen i ring them they said we will ring you back after heaving wait i ring them back and they did not proper answer me and next two days was Saturday and Sunday and they give me Tuesday appointment i was without medication for three days and they are very careless.
GP surgery review: dr-mb-ghafoor-&-partners
Title: Extremely Bad
Rating: 1 out of 5
Visited: February 2023
I requested my Gp to refer me to midwife, as i conceived with PCOS, and i was conscious about my Pregnancy and loss... But she did'nt and advised for Self-referral, for the self referral, i waited for 1.5 months for the 1st appointment. As a result, i ended to miscarriage. If in the initial stage, blood tests could done, so may be they able to see the problems, and they could provide any medicine to overcome any loss... But they did'nt, Now after the loss, m mentally depressed, and losing my health. Why they ignored me? In 2022, they did'nt give proper treatment to me, i had no periods for three months, but it was normal for them... Blood tests done, but no satisfactory treatment given to me, and for the Scan, very late referral given...
GP surgery review: the-dale-medical-practice
Title: Great practice
Rating: 5 out of 5
Visited: May 2022
The receptionists and the GP is very good and extremely friendly, they leave you with great satisfaction.
GP surgery review: the-dale-medical-practice
Title: Awful receptionists but great GP
Rating: 1 out of 5
Visited: April 2022
The receptionists are extremely rude and unprofessional. Instead of supporting patients and ensuring that their concerns or issues have been dealt with sufficiently, they often complain about being overworked or make excuses to account for their poor behaviour. Which is a shame because the GP himself is absolutely fantastic.
GP surgery review: the-dale-medical-practice
Title: Fantastic Doctor
Rating: 5 out of 5
Visited: February 2022
The doctor at this surgery is brilliant. He listens to your problems and actually cares for his patients. When there isn’t an appointment available and I have needed help the reception staff and the doctor always still try to help as much as possible. The doctor never turns a patient away. He will try his best to help if he can’t help he will always send you to a service that can but he won’t leave you to struggle on your own. He is the best doctor I have ever had. Thank you for always helping me and my family.
GP surgery review: the-dale-medical-practice
Title: rubbish
Rating: 1 out of 5
Visited: January 2022
I am absolutely disgusted with the behaviour of the staff including the doctor as he doesn’t really solve the matter of what’s happened.i understand corona has had big impact but regardless a patient matters do need to be seen . Ito . The booking staff always complaining they have appointments available and make you wait weeks and weeks .
GP surgery review: the-dale-medical-practice
Title: Great practice
Rating: 5 out of 5
Visited: January 2022
Staff is very helpful when ever need a appointment or repeat proscription no problem at all and the GP is a great guy even on the phone .
GP surgery review: flixton-road-medical-centre
Title: Doing their best in trying times
Rating: 5 out of 5
Visited: April 2022
I really respect and like the service of this practice. Yes, its not perfect but they always respond efficiently and kindly (all the staff are lovely), my eldest child has had a raft of issues since he was born and they've always responded in good time with relevant treatment or face to face intervention. Thank you.
GP surgery review: flixton-road-medical-centre
Title: Immediate care and concern after registering
Rating: 5 out of 5
Visited: April 2022
I was worried,  over 80 and had been very happy with my previous practice but had change due to house move. I feel so pleased at the way I have been received. The start is always the reception desk!!! Lovely every one of the three on duty!!! I have been satisfied with the response I received reference 2 "tricky" issues.I am now going to feel very positive in the future.
Many thanks.
GP surgery review: flixton-road-medical-centre
Title: Shocking triage
Rating: 1 out of 5
Visited: March 2022
Practice uses Askmygp which has to be the worst, unfit for purpose system I have ever come across. 
No contact from the practice for days even after repeated calls to reception requesting assistance . 
Unable to use NHS app to order repeat prescriptions via NHS app but need to email request over to the practice and hope they send request to nominated pharmacy before you run out of meds . Whole system let's patients down badly and needs overhauling
GP surgery review: flixton-road-medical-centre
Title: Shocking service
Rating: 1 out of 5
Visited: February 2022
Over the years I have had nothing but problems with this gp practice. The receptionist’s are rude, arrogant and very unprofessional. I can’t think of a single positive experience I have had since being registered at this medical centre.
GP surgery review: flixton-road-medical-centre
Title: Poor practice
Rating: 1 out of 5
Visited: January 2022
I am often left a week or more before I get a response from Askmygp. 

GPS do not always listen. When advised by doctor in secondary care I have found that they do not always respond straight away. 

Quite sadly I would not recommend this GP surgery, it was not quite what I expected when I first registered with them.
GP surgery review: partington-central-surgery
Title: Thorough examination
Rating: 5 out of 5
Visited: January 2024
I visited the surgery for a further blood pressure test, to give blood samples and to discuss my medication. I came away feeling that I had been listened to and that these aspects of my health had been taken seriously, and that things had been explained to me in a simple and patient manner - all in all, a thorough examination. Thank you!
GP surgery review: partington-central-surgery
Title: Great experience with doctors and nurses
Rating: 4 out of 5
Visited: January 2024
Quick, very responsive, listening to the problems, always happy to help, no waiting time at all, lucky to be a patient
GP surgery review: partington-central-surgery
Title: Great staff
Rating: 4 out of 5
Visited: November 2023
I have attended the practice often this past year and I can’t express enough the willingness to help from all staff, they make me feel very comfortable during my appointment and  are always happy to answer any concerns, if they can’t answer during appointments they are always quick to respond and give feedback, 
Thankyou Partington central surgery for the service you provide. I really appreciate it.
GP surgery review: partington-central-surgery
Title: Don't have to wait long for appointment
Rating: 5 out of 5
Visited: November 2023
Nurse was very efficient taking blood and also gave me helpful advice about specific health concerns and ongoing procedures.
GP surgery review: partington-central-surgery
Title: Great practise - poor/rude receptionists
Rating: 5 out of 5
Visited: November 2023
Extremely quick service! No issues with health. 
However receptionists are rude! Everyone knows it yet nothing ever gets done about it! Surely they know and have received complaints. Such a shame as otherwise fantastic
GP surgery review: partington-central-surgery
Title: Great practice
Rating: 4 out of 5
Visited: November 2023
Had some bloods done in and out great service checked in on the machine in the waiting area went through lady was lovely answered my questions great all round
GP surgery review: partington-central-surgery
Title: Great Practice and Extremely Caring.
Rating: 5 out of 5
Visited: October 2023
Everyone at this practice are Caring, compassionate and I was treated with a thorough check, I cannot say that I would ever wish to be under any other practice.
GP surgery review: partington-central-surgery
Title: Great  practice
Rating: 5 out of 5
Visited: October 2023
The practice is always available when needed. The reception staff are helpful. The nurse practitioner was welcoming and listened and understood my concerns and dealt with them appropriately. The doctors also address any problems with  empathy and efficiently. Thank you to you all.
GP surgery review: partington-central-surgery
Title: Not as how they market themselves
Rating: 4 out of 5
Visited: October 2023
This GP surgery has amazing doctors and some good administrative staff, however some strange and bizarre experiences with a receptionist and surgery Manager. Probably a new management and administrative staff will benefit.
GP surgery review: partington-central-surgery
Title: Great service
Rating: 5 out of 5
Visited: October 2023
I had my bloods taken today and both the colleague taking samples and the receptionist were both friendly and chatty, great service and advice given
GP surgery review: partington-family-practice
Title: Can’t fault them
Rating: 5 out of 5
Visited: December 2023
Never had any issues with this surgery. Always found the staff very helpful and the doctors are very helpful too
GP surgery review: partington-family-practice
Title: Great experience
Rating: 5 out of 5
Visited: November 2023
Couldn’t fault the staff - both reception staff & GP were brilliant! I got all of the information that I needed & wasn’t made to feel rushed at all.
GP surgery review: partington-family-practice
Title: Good all round
Rating: 5 out of 5
Visited: July 2023
Staff are always helpful on reception and doctor I saw very informative and advised all doctors there to help and just to call. Excellent experience today.
GP surgery review: partington-family-practice
Title: Fabulous practice and staff
Rating: 5 out of 5
Visited: January 2023
Having been diagnosed Type 1 diabetic 2 years ago, also having pneumonia last year. I’ve also had other health issues over the last 2 years, I have never had any problems getting face to face appointments. I’ve found all staff in various departments extremely helpful
GP surgery review: partington-family-practice
Title: Great service
Rating: 5 out of 5
Visited: December 2022
I called at the surgery yesterday the 8/12/2022 to book my three. monthly B12. I was offered an appointment with the usual nurse of Early January unfortunately I would be away on holiday so could not do that date. The receptionist was lovely and helpful and got me in the next day with a different nurse who gave me my jab.The nurse who I hadn’t met before was also very nice.
GP surgery review: partington-family-practice
Title: “Excellent Practice “
Rating: 5 out of 5
Visited: November 2022
Partington Family Practice’s Members of Staff have an excellent professional practice towards the care of its community and an exceptional standard of professionalism.
GP surgery review: partington-family-practice
Title: Proffessional and caring practice
Rating: 5 out of 5
Visited: October 2022
The team at the practice are friendly and very helpful. The admin and reception staff try there best to accomadate your needs to the best of there abilities. While the GPs and Nursing staff are caring, empathetic proffessional and informative. You are listened to and are given the best possible treatment and information for your health concerns. Enabling you to make an informed choice on your own care. Great practice
GP surgery review: partington-family-practice
Title: Fantastic doctors at the practice
Rating: 5 out of 5
Visited: July 2022
We moved to this practice just over a year ago and the service and quality of the care delivered by all the GPs is fantastic, including the regular GP trainees. It is so easy to get an appointment when you really need one, which is very reassuring these days.
GP surgery review: primrose-surgery
Title: Disgraceful Treatment
Rating: 1 out of 5
Visited: May 2023
Absolute disgrace of a surgery.. I wouldn't recommend it to anyone.. they called me, I missed the call due to being at work.. they left a voicema to say call back urgently.. called back, was on hold for 50 mins, 1st in the queue for 20mins and then 6pm, the call just dropped.. disgusting customer service.. stay as far away as possible from this place.. no heart, no desire in the staff.. treat patients like garbage..