janduplessis886/england-nhs-gp-reviews huggingface dataset:
GP surgery review: east-end-medical-centre
Title: Great practice
Rating: 5 out of 5
Visited: March 2022
Really good doctors and the reception staff that have been there for long are good and not so sure about the new ones they need more training to be nicer to patients
GP surgery review: stratford-health-centre
Title: Amina great injector
Rating: 3 out of 5
Visited: December 2023
Saw Amina today for my B12 injection and she was great, made me feel comfortable and explained how the injection will feel.
GP surgery review: stratford-health-centre
Title: Great practice
Rating: 5 out of 5
Visited: December 2023
Stratford health centre has been extremely accommodating and has made my nhs experience quite pleasant. The staff are all really friendly and when I call for an appointment or to ask a question they always make sure I know my telephonic and in person options.
GP surgery review: stratford-health-centre
Title: Get results, but taken time
Rating: 4 out of 5
Visited: November 2023
Taken a few years for me to be referred to an ENT, but hopefully worth the wait. 

Otherwise, staff are lovely and can usually meet the needs I have whenever I’m there.
GP surgery review: stratford-health-centre
Title: Good practice
Rating: 1 out of 5
Visited: November 2023
Polite understanding doctors. Staff efficient and take time with your queries. Always found it easy to get appointment.
GP surgery review: stratford-health-centre
Title: Great practice
Rating: 5 out of 5
Visited: November 2023
Staff were very helpful and pleasant  and friendly and we're very helpfull and nurse was very good and friendly
GP surgery review: stratford-health-centre
Title: Very professional and caring
Rating: 5 out of 5
Visited: October 2023
Had a serious problem and phoned the surgery. Waited and spoke to one of the team. Seen within 3 hours. Very kind, caring and professional service and I am that glad that I went. I have had this infection for 3 months and thought it would go away but it did not. Should not delay as the immune system needs some help. So many thanks to the whole team. They do a great job under a lot of pressure at times.
GP surgery review: stratford-health-centre
Title: Great friendly practice
Rating: 5 out of 5
Visited: October 2023
The people in the doctors have time to listen to you and give good advice, very caring people, I been at the practise for year half and they have treat  me with respect and explain thing until I understand, I am rally glad I change my doctor after I moved area, 
Thank you all
GP surgery review: stratford-health-centre
Title: Very good practice
Rating: 5 out of 5
Visited: September 2023
Polite friendly staff, clean tidy surgery,regular check ups,taking very good care of my health issues.
GP surgery review: stratford-health-centre
Title: Superb Practice
Rating: 5 out of 5
Visited: August 2023
Unfortunately over the past few years,due to several ongoing health issues,I have had to use the practice extensively.
I have always found all staff and doctors exemplary. Without exception I have always been listened to and treated with great respect by a highly professional team. I would like to take this opportunity to thank all at the practice for their kindness and professionalism.
GP surgery review: stratford-health-centre
Title: Fantastic practice
Rating: 5 out of 5
Visited: July 2023
I love this practice so much.
Great staff, wonderful friendly and positive always ready to help.
The clinicians are top notch. Doing great and offering excellent service.  Well done to the whole service 👏 👍
GP surgery review: the-forest-practice
Title: Helpful
Rating: 4 out of 5
Visited: December 2023
The receptionist was very helpful today. She was caring and explained everything well to reassure me. I was also able to make a phone appointment via her the same day. Very efficient, Thank you 👍
GP surgery review: the-forest-practice
Title: Always friendly service
Rating: 4 out of 5
Visited: December 2023
Always lovely friendly service here when I call / have an appointment! Really great to have this practice nearby :)
GP surgery review: the-forest-practice
Title: Excellent gp administrator
Rating: 5 out of 5
Visited: November 2023
I am very happy with my experience with the GP administrator at the surgery as ı was treated me with respect and empathy, making me feel comfortable and understood with ability to listen attentively and address my concerns with compassion.

In addition, the administrator showcased excellece in taking the time to understand my specific needs and worked diligently to find appropriate solutions. Their dedication to ensuring that I received the necessary support and assistance left a lasting impression on me which was truly remarkable leaving me with hope his career progresses as you need more staff like him!! 

Overall most staff are kind, my experience  at the surgery was exceptional. Their friendly demeanor, in an efficient organisation, knowledgeable assistance, professionalism, and problem-solving abilities exceeded my expectations. I would highly recommend their services to anyone seeking top-notch care and support in a healthcare environment like this. Thank you so so much.
GP surgery review: the-forest-practice
Title: Gp practice
Rating: 3 out of 5
Visited: November 2023
Arrive for my appointment toddy the 20/11/23 the r receptionist not welcoming, but am being to accept that when i go to see the Gp however would be nice to get a smile.   Appointment was for 12.20. The Dr was runing late got no apology form him for running late. But am forgiving him for that as he is good Dr and is very thorough in his E examination.   

Please also sort out the waiting room it bad enough when you have to cone to the Gp but to have a waiting area that is even more depressing. At least make the waiting area more pleasing. .
GP surgery review: the-forest-practice
Title: Very helpful staff
Rating: 5 out of 5
Visited: November 2023
Every time I’ve had to go to the gp, I feel like they listened to all of my concerns and were helpful in their advice. In the 4 years I’ve been registered with them I have never had an issue with them not listening or believing me. This gp has great staff that are caring and welcoming. I never leave the gp with a negative experience.
GP surgery review: the-forest-practice
Title: The best service and care
Rating: 5 out of 5
Visited: October 2023
I am a long term patient of the practice, and it has always been the best one I’ve been registered too! It had a low period that I think was crucial to what and where they are now! I have been suffering quite a bit lately, with more than one issue and I can honestly say that I am so grateful for the care, compassion, diligence and professionalism of every single member of this practice that I have been in contact with! From admin staff to doctors, everyone a massive thank you! It is easy to criticise when we are unwell and be very sensitive to life in general! But all the staff are in sync the care and understanding is amazing! I am truly happy and grateful that in a time when everyone is complaining about GPs and care I am privileged with the best care! Thank you to all.
GP surgery review: the-forest-practice
Title: Lovely staff
Rating: 4 out of 5
Visited: October 2023
Booked an emergency appointment and was able to get a good time slot that fit into my schedule. Receptionist was lovely, the Dr I saw was really friendly, listened to me and took my concerns seriously. I also met the heath practitioner when I was there and again, I have zero complaints about their service!
GP surgery review: the-forest-practice
Title: Efficient practice
Rating: 5 out of 5
Visited: August 2023
I’ve been coming to the surgery since I was a child and I’ve had nothing but great experiences. Every clinical practitioner I’ve seen has been very explanatory, patient and willing to answer any concerns that I have. I can get an appointment easily for the same day and the reception team are always friendly and polite. Thank you!
GP surgery review: the-forest-practice
Title: Best Practice
Rating: 5 out of 5
Visited: July 2023
This is the best practice I have experienced. I have lived in London and Hove in East Sussex and have had several GPs over the years. I’m 53. This is by far the best surgery. Accessible, personal, all  staff in GPs are consistently good and attentive.
GP surgery review: the-forest-practice
Title: Booking GP appointments
Rating: 3 out of 5
Visited: February 2023
On two separate occasions, when requesting an appointment with a GP in order to discuss test results and treatment the receptionist booked an appointment with a Physician's Associate instead without consulting the patient first. Whilst there may be occasions when a Physician's Associate can see a patient, this needs to be discussed with the patient instead of unilaterally taking decisions on our behalf.
GP surgery review: upton-lane-medical-centre
Title: Clean place, efficient system and helpful GPs
Rating: 5 out of 5
Visited: November 2023
I don’t often visit the GP surgery but was really pleased with how things are. The place is clean with plenty of seats and I do like the self-check in option on the monitor as I find it more convenient. There are receptionists who are quite helpful when you need them. The atmosphere was relaxed and I was seen to quite quickly I didn’t have to wait too long. I feel like my problems were addressed really well by the GP and the course of treatment and suggestions have made a difference to my quality of life. A big thank you to all the staff working at Upton Lane Medical Centre. Really happy with your service!
GP surgery review: upton-lane-medical-centre
Title: Professional and Friendly
Rating: 5 out of 5
Visited: August 2023
The practice is highly professional and efficiently conducted. The GPs are excellent in the manner they conduct themselves and are very sensitive and confidential to your medical issue.
GP surgery review: upton-lane-medical-centre
Title: Unhelpful
Rating: 1 out of 5
Visited: August 2023
Frustrated with the competence of doctors, constant problems with prescriptions, errors in the medical record and more issues
GP surgery review: upton-lane-medical-centre
Title: Terrible practice
Rating: 1 out of 5
Visited: July 2023
I don’t even know where to start. This is the worse surgery by far. You can never get an appt, they’re always ‘busy’. Staff are extremely rude, unhelpful and unprofessional including the doctors who don’t do their job properly. They shrug off any medical condition you may have and refer you to be seen by the nurse, extremely lazy. If you do miraculously get seen by a doctor they see you for a minute and rush you. The practice hardly has any doctors, practically run by nurses to be honest. One or two doctors that are there are rude, and useless. Had to wait 45 mins to be seen, you literally have to argue your way to get any referrals from them. Extremely unhappy with this practice, even after many complaints nothing gets sorted. Would not recommend this surgery to anyone. All they care about is the money they get from other services rather than providing good service to their patients. Have been with this surgery for years and it’s just getting worse day by day.
GP surgery review: upton-lane-medical-centre
Title: Good practice,  needs improvement.
Rating: 3 out of 5
Visited: July 2023
Overall it does its job, there is room.for improvement,  Dr's are ok and do.listen at times but hard when it's difficult to get appointments. Getting better, 
However from recent experience I went to drop off sample to the surgery,  was informed do not leave here,  as knowone comes to collect samples for weeks, so samples may get spoilt. Better to take to hospital or medical surgury, shrewsbiry clinic, that was good of the staff to mention as an elder person results need checking.
The Manager needs to speak to senior Dr and get answers. The surgury is going 1bstep backwards due to negligence.
GP surgery review: upton-lane-medical-centre
Title: Thanks
Rating: 5 out of 5
Visited: January 2023
Just would like to thank the lady who did my referral annd got my anppointment very quickl.  And thanks to the nurse for referring me. I am happy with the practice
GP surgery review: upton-lane-medical-centre
Title: Bad experience with the Doctor
Rating: 1 out of 5
Visited: December 2022
I booked an appointment at the surgery . I received an appointment however, when I took my ons month old baby to the surgery to be seen. The doctor said “ I am not a baby doctor” you should take him to the hospital if there is anything wrong with him. In future just take him hospital. I was extremely disappointed with this service . Below expectations
GP surgery review: upton-lane-medical-centre
Title: Great practice
Rating: 5 out of 5
Visited: September 2022
Got appointment straight away booking through online traige. The doctor that treated me was very a Friendly doctor! Within 3 mins of booking online form i got a text back
GP surgery review: upton-lane-medical-centre
Title: excellent service
Rating: 5 out of 5
Visited: July 2022
The practice is very quick and efficient in dealing with queries and appointments are seen on time. Very nice and friendly staff
GP surgery review: upton-lane-medical-centre
Title: Absolutely frustrating
Rating: 1 out of 5
Visited: March 2022
Book an appointment for a baby - was asked to come at 10:30 instead of 12 . Made me wait for 60mins - still no signs of being seen by the doctor- unfortunately I had to leave because of my baby was feeling unsettled and it was his feeding time- the reception was cold therefore I could not take the baby out of the car seat to be fed. When questioned the receptionist- he had no idea - he was confused and responded with " I will let the doctor know you have arrived early" In fact I checked in at 10:28am. Unfortunately, I had to leave the medical centre without being treated. Very disappointing!
GP surgery review: claremont-clinic
Title: 2 weeks waiting time for a appointment?!
Rating: 1 out of 5
Visited: November 2022
I tried booking an appointment due to issues with my vision, I was told the next avaliable appointment would be in 2 weeks time and this would be a phone consultation- not a face to face appointment. This is very disappointing, there was a time when we could see a doctor same day by either booking an appointment first thing in the morning or attending in person early morning. Why can we no longer have this??! Since covid people's health issues are seriously being compromised- just to suit doctors needs so they can work flexibly at home and come into the surgery when they please. we want face to face appointments back, not a phone consultation one day and a further visit if Dr feels its necessary! Also the fact a bulk of NHS services have been moved online makes it so hard for the older generation who are not as confident using this platform! It's worrying- the NHS have a duty of care, if we can remedy an issue ourself we will but we only come to a doctor as they are professionals. What's the point of having doctors if they cannot accommodate your needs and see you when you require them urgently. Yes I know we have walk in centers and hospitals but there's a reason why we have GPs too. It's shocking how much things have changed since covid- GPs are definitely using this to their advantage by implementing new procedures so they can avoid seeing patients when they need doctors the most. I worry about the future even more and how worse it will get.
GP surgery review: first-4-health-group---e7-health
Title: Good Practice
Rating: 4 out of 5
Visited: January 2024
The GP carried out a number of examinations of the condition I went to the surgery about and explained what he was doing and what he was looking for. He also took time to discuss a secondary issue that was of concern to me.
GP surgery review: first-4-health-group---e7-health
Title: Really great practice
Rating: 5 out of 5
Visited: January 2024
Had blood test to check steroid induced diabetes 
Diabetes nurse I saw was very reassuring and professional in looking after me explaining that I need to have the level of diabetes check every week while on steroids.
From the lovely diabetic nurse to receptionist and doctors every one seems to go out of their way to help you.
Thank you E7Health
GP surgery review: first-4-health-group---e7-health
Title: caring and respectful
Rating: 5 out of 5
Visited: January 2024
I m with the surgery for last 11 years, never been disappointed. Unfortunately had to move farther but couldn't leave them. They are great people with caring doctors. Really respect for them all from receptionists to doctors. Keep it up guys :)
GP surgery review: first-4-health-group---e7-health
Title: Incorrect information on system
Rating: 5 out of 5
Visited: January 2024
I attended to see nurse to be informed my routine test was not due according the system and information on it as my previous test had been entered twice in January and then September 2019. I did not have this test done in September 2019!! I had received an NHS letter to remind me to book this which I always do in the month of January. 
I insisted it was due - test then done.
GP surgery review: first-4-health-group---e7-health
Title: Kind and thorough GPs
Rating: 5 out of 5
Visited: December 2023
Met with a lovely GP for a health check for my baby. She chatted about my concerns with me and explained everything patiently (to a sleep deprived mother that was appreciated) - I left with a plan in place. Excellent!
GP surgery review: first-4-health-group---e7-health
Title: Surgery
Rating: 4 out of 5
Visited: December 2023
I find some of the receptionist can be quite rude. When ring up u get told to to go online if if u have tried online, also if it’s about medication they tell u have ti book an app or phone consultation which is fine but it’s always a week wait which isn’t good sometimes as u may require medication before that date
GP surgery review: first-4-health-group---e7-health
Title: Short and efficient
Rating: 5 out of 5
Visited: December 2023
Checked in via working screen. 5 minutes later I received my jab and was out the door. Practitioner was friendly and efficient
GP surgery review: first-4-health-group---e7-health
Title: Needs improvement
Rating: 2 out of 5
Visited: December 2023
It is very difficult to have any continuity in terms of treatment by practitioners. . Prior to transferring to e7. I was with lord lister practice, grossly inadequate I agree, but at least both doctors knew me by and I didn’t have to relate my complicated medical history every time I needed a consultation. I supposedly have had a named doctor for the last 3 years but have yet to see him. On two occasions I have been given an annual review within weeks of each other. As the titles were slightly different I did go to both only to discover the questions were identical and inappropriate given my medical condition. The outside agency employed to carry out these surveys had no access to medical records and was clearly disturbed and bemused by response to dietary habits (I cannot swallow and am intravenously fed, have been for 16 years). To conclude there are just too many practitioners employed on too part-time a basis for this practice to approach ‘good’ despite the caring attitude of many working in this practice.
GP surgery review: first-4-health-group---e7-health
Title: Very helpful GP
Rating: 4 out of 5
Visited: December 2023
Even though my appointment was delayed about 30min, the doctor was very attentive and professional. 
My only recommendation is regarding reception staff, they always look like "why you bothering me now".
GP surgery review: first-4-health-group---e7-health
Title: Grest practice
Rating: 5 out of 5
Visited: December 2023
Friendly staff building was clean plenty of chairs for sitting also had toilets which was good. But also feel some rooms sre empty and could be used for other things like blood test so all done in one place.
GP surgery review: woodgrange-medical-practice
Title: Thank you!!
Rating: 5 out of 5
Visited: December 2023
I'm so grateful for your responsiveness to me, I have never had to use the services as much as I have this year. Everyone from the Reception team right through to the GPs has been efficient, thorough and kind. Thank you all!
GP surgery review: woodgrange-medical-practice
Title: Great Doctors great service
Rating: 5 out of 5
Visited: November 2023
I think this Gp is the best in East London for their help and kindness. Doctors are great they always care about the patient not only telephone consultation doctors like to see their patients face to face most of the time .I am thankful to all doctors / team who are providing their great service here .
GP surgery review: woodgrange-medical-practice
Title: Covid jab appointment
Rating: 5 out of 5
Visited: September 2023
I had a great experience at Woodgrange Medical Practice for my Covid booster jab. There was a sign for Covid jab patients saying where to sit and wait, so I didn’t need to speak to Reception staff. I was in the waiting area for only a minute when I was called. One member of staff registered me on the system and one gave me the jab — which I literally didn’t feel. I was in and out in no time. What’s more, the staff were absolutely lovely.
GP surgery review: woodgrange-medical-practice
Title: Great practice
Rating: 5 out of 5
Visited: August 2023
Went in for blood test today 16/8/2023
Quick service, no waiting around as I had a booked appointment.  Saved me a lot of time,  as I do work . Easy access as I live with in walking distance to the surgery.
GP surgery review: woodgrange-medical-practice
Title: Very good practice
Rating: 5 out of 5
Visited: August 2023
Anytime when I call , there is always someone to assist. And I always am happy and Satisfied.
Last time when I called to see a doctor, I have my appointment immediately and the doctor showed that She do care about me (the patient)
GP surgery review: woodgrange-medical-practice
Title: Fantastic support
Rating: 5 out of 5
Visited: July 2023
I'm hugely grateful for the attention, advice and treatment I've received from 2 of your GPs following a bout of COVID and a nasty sinus infection. Whenever I need it, this practice gives me support and advice, the GPs never hurry and always take the time to explain issues thoroughly. The team at the front desk are calm, patient and efficient, and really do help to solve things. There's also a team of great nurses who give support when needed. I have a nurse to thank who, when syringing my ear, noticed that my eye was very red and sent me to have an appointment with the Doctor and to get some drops to soothe it in the meantime. Nothing is too much trouble, it's a great centre of medical support and advice to have nearby. Thank you !!
GP surgery review: woodgrange-medical-practice
Title: Appoingments
Rating: 4 out of 5
Visited: April 2023
I used to get messages asking me to go online to set up an appointment for HCA. Now, I'm told I have to call. Great, except there's no answer.
GP surgery review: woodgrange-medical-practice
Title: They do a great job and the calls are very useful
Rating: 0 out of 5
Visited: March 2023
My blood pressure had been really high and I had been feeling dizzy, I used to go to physiotherapy where it was picked up that my blood pressure was abnormally high. They then stopped my physiotherapy and started monitoring my blood pressure at home. This was done via a daily phone call - this I would receive daily as they monitored it to keep an eye on my health and blood pressure.  
My blood pressure has now started to fluctuate, having more good and normal days but with the odd abnormally high days. My daily calls have now reduced to 2 time a week to monitor my blood pressure.  
They do a great job and the calls are very useful.
GP surgery review: woodgrange-medical-practice
Title: Very great practice and one of the best in East London
Rating: 5 out of 5
Visited: March 2023
I have so many health problems from last couple of years like shoulder operation and recently last year I was diagnosed bladder cancer  they've helped me to get my operation as soon as possible and I'm now getting treatment of cancer also every time when I had any another medical problem I get it on time I'm really very grateful to all members of practice and Salute them for all the help Thanks