janduplessis886/england-nhs-gp-reviews huggingface dataset:
GP surgery review: the-brooke-surgery
Title: Absolutely Fantastic Practice
Rating: 5 out of 5
Visited: April 2023
I can message through myGp for my repeat prescription and it's in my chemist with in hours if there not to busy.
And I can message through my GP if I have any medical issues and they call me the same day to talk about it.
I have never had to see a Dr in 12 months and IV had a colonoscopy, C T scan, muscle spasms, also Physio at Hyde and Acupuncture. The Broke Surgary Hyde are the best I have ever had.
Thank you very much for all the help and support you have given me.
GP surgery review: the-brooke-surgery
Title: Friendly and compassionate doctors and reception staff
Rating: 5 out of 5
Visited: March 2023
I switched to Brooke around a year ago and honestly can't fault any of the staff. Reception staff are always warm and welcoming and very helpful. The doctors are fantastic. I have always been treated with compassion, respect and patience, especially considering I am a nervous patient at times. They always take a bit of extra time to talk me through anything and help me to feel in control at all times. I'm always greeted with a smile and I always feel listened to and am never rushed.
GP surgery review: the-brooke-surgery
Title: Excellent Practice
Rating: 5 out of 5
Visited: March 2023
Our Brooke Surgery is absolutely fantastic. From the reception staff, nurses to all doctors. Every time we ask for an appointment they ensure that we are seen the same day. They go above and beyond. They have the best booking system! They are a real role model for every Gp surgery in the United Kingdom.
GP surgery review: leigh-family-practice
Title: Lovely nurse appointment
Rating: 5 out of 5
Visited: October 2022
The nurse was really friendly, efficient and put me at ease when we were there for my baby's first vaccinenations. She was amazing with the baby too. Very attentive nurse and a lovely person ❤️
GP surgery review: leigh-family-practice
Title: Friendly, professional and staff who care
Rating: 5 out of 5
Visited: October 2022
Receptionists always polite and friendly, they go above and beyond to help. Can always get an appointment with the option of face-to-face or over the phone. Feel like I'm listened to by GP's.
GP surgery review: leigh-family-practice
Title: Fantastic Practice
Rating: 5 out of 5
Visited: September 2022
I had my annual review with one of the nurses today she was wonderful. Very clear and helpful, she offered me some advice also! I want to say I am really pleased about this practice performance recently. Between the reception staff who are really friendly and full of knowledge, the consistency between gps and nurses. I actually would recommend this practice to a friend or anyone else looking for a local gp surgery. Well done to you guys!
GP surgery review: leigh-family-practice
Title: Good practice
Rating: 4 out of 5
Visited: September 2022
Had a appointment with practice nurse an excellent experience I found her to be very knowledgeable  and professional also very easy to communicate with admin staff also very professional
GP surgery review: leigh-family-practice
Title: Fantastic staff & GP Surgery
Rating: 5 out of 5
Visited: September 2022
I wanted to thank everyone for their support. I’ve been going to Leigh Family practice for years and it’s really made a tremendous turn around in upping its standards. All receptionist staff are hardworking and so friendly.They always get back to you with the correct information. The doctors are all fantastic I can’t name names but doctor c  has been wonderful and very professional.  I also spoke to the receptionist manager. She’s is honestly a gem to the practice, so friendly and understanding she is a credit to them.
GP surgery review: leigh-family-practice
Title: Ridiculous!
Rating: 2 out of 5
Visited: September 2022
Visited today after an appointment was made to see the GP, After 35 mins past my appointment time I was called in only not to see a GP but a Advanced Nurse Practitioner!! She was very nice and understanding but not in a position to offer me advice on my complex Gynaecology issues! It's good that face to face appointments are taking place again but ridiculous that you don't get to see the person you ask for and the receptionists are making the decision for you. I will be moving surgery's soon.
GP surgery review: leigh-family-practice
Title: Good admin staff and good nurse practitioner
Rating: 5 out of 5
Visited: September 2022
I initially had problems with the service due to poor internal communication but feel they are working hard to improve. Over the phone & face to face everyone is kind and helpful.
GP surgery review: leigh-family-practice
Title: Professional  friendly  service
Rating: 4 out of 5
Visited: September 2022
As above I was very satisfied with all aspects of the the visit. All staff very professional,friendly and helpful.
GP surgery review: leigh-family-practice
Title: Great Staff
Rating: 5 out of 5
Visited: August 2022
Great staff the lady with an American twang one of the receptionists is extremely helpful and knowledgeable. The nurse I had the telephone review with was lovely.
GP surgery review: leigh-family-practice
Title: Excellent customer service
Rating: 5 out of 5
Visited: August 2022
The best customer service I have ever experienced at a GP practice! Lovely, friendly and helpful staff. It really makes a difference when you or your child is unwell and the member of staff that you speak to is so helpful and thoughtful!!
GP surgery review: leigh-sports-village
Title: Appointments
Rating: 5 out of 5
Visited: April 2023
Very happy to say that on phoned for an appointment with the practice today and was given one for today happy with that.
GP surgery review: leigh-sports-village
Title: Good practice
Rating: 4 out of 5
Visited: April 2023
The receptionist was pleasant and friendly The doctor was efficient and thorough thanks for the appointment thanks to the doctor for seeing m
GP surgery review: leigh-sports-village
Title: Good Practice
Rating: 5 out of 5
Visited: April 2023
Always lovely service from ladies in reception, taken on time for appointment, nurses and doctors all lovely,  nothing too much trouble, make you feel at ease.
GP surgery review: leigh-sports-village
Title: Excellent Practice
Rating: 5 out of 5
Visited: April 2023
Good communication regarding my appointment 
Arrived at the surgery and was seen within my alloted tome
Professional and very friendly nurse who dealt with me
GP surgery review: leigh-sports-village
Title: Good practice
Rating: 4 out of 5
Visited: April 2023
Had a appointment this morning which was made for me at the last minute 
The doctor I saw was very helpful and kind sorted out my problem
GP surgery review: leigh-sports-village
Title: Today’s GP Practitioner
Rating: 3 out of 5
Visited: April 2023
Today was the 1st time I have known of this Dr. I found him to be sympathetic, kind and willing to explain, to help me understand what has happened to me to cause my emergency admission into hospital. This, in turn, helped allay my immediate concerns about my health and calm me down psychologically. I hope he realises how valuable these attributes are to any patient and continues his valuable work - preferably at our practice!
GP surgery review: northenden-group-practice
Title: Great Experience
Rating: 4 out of 5
Visited: December 2023
Have been to the surgery twice in the last few months for the same issue one to speak to a dr and the second for a check up. Both times booking the appointments was easy and the practitioners were amazing spending time listening and explaining medication etc. I never felt rushed i felt I was listened to.
GP surgery review: northenden-group-practice
Title: Lovely practice nurse
Rating: 4 out of 5
Visited: December 2023
Saw the practice nurse for a review she was gentle and understanding, super efficient and made a plan and put it straight into practice she added notes to my records that should of already been on my medical history very impressed
GP surgery review: northenden-group-practice
Title: A good practice
Rating: 5 out of 5
Visited: December 2023
Not always easy to get through for the 8.00am spot. The appt was by telephone and the health professional was extremely pleasant and very helpful indeed.
GP surgery review: northenden-group-practice
Title: Excellent service from doctor
Rating: 5 out of 5
Visited: December 2023
Contacted by doctor for face to face appointment re. my illness. Dr. Very helpful and advised me well. Patient and very understanding. Felt very cared for.
GP surgery review: northenden-group-practice
Title: This practice would score 10 out of 10 from me.
Rating: 5 out of 5
Visited: December 2023
As one who has had treatment for some serious medical conditions I must say that I am entirely satisfied with, and very greatful for, the service given by this practice.  After a stroke and a serious heart operation I am in much better condition than I was when I was 20 years younger.  I cannot fault the medical skills or judgement of any of the doctors, consultants or surgeons by whom I was treated and do not believe I would have had better results from any other heath service, public or private.
GP surgery review: northenden-group-practice
Title: Doing good work
Rating: 5 out of 5
Visited: December 2023
I found this very informative also it was a follow up from a blood test and I now going to have follow up tests all in all very positive
GP surgery review: northenden-group-practice
Title: Good practice
Rating: 4 out of 5
Visited: December 2023
The nurse and Doctor was very professional understanding and helpfull for my care and needs. I was in need of help and they provided this to me.
GP surgery review: northenden-group-practice
Title: Phone Consultation
Rating: 4 out of 5
Visited: December 2023
The doctor who telephoned me was extremely clear, informative and helpful. I was told my phone call would be between 9.00am - 11.00am which was helpful to arrange other tasks/appointments to be re-arranged after these times.

Thank you.
GP surgery review: northenden-group-practice
Title: Excellent practice
Rating: 5 out of 5
Visited: December 2023
Dealt with in a professional and caring manner from receptionist to doctor The booking appointment on line app was easy to use although closes in my opinion too early
GP surgery review: northenden-group-practice
Title: Very helpful
Rating: 5 out of 5
Visited: November 2023
Always been very helpful and supportive ,and receptionist are polite and seems to be getting back to how doctors were face to face appointments when necessary and telephone appointment when not so urgent, new systems seems to be working.
GP surgery review: hopwood-house-medical-practice
Title: Rubbish
Rating: 1 out of 5
Visited: March 2022
No chance of seeing a doctor here I saw a paramedic .pay all thus money in taxes and you can't see a doctor waste time
GP surgery review: hopwood-house-medical-practice
Title: Respectful
Rating: 5 out of 5
Visited: March 2022
I had blood taken and the phlebotomist did a good and pain free job.She was respectful and kind.She let me see my previous results.
GP surgery review: hopwood-house-medical-practice
Title: Great practise and better doctors. They listen to you
Rating: 5 out of 5
Visited: March 2022
The doctor listens to your problems and appointments can be made to cover your issues as long as you let them know in advance
GP surgery review: hopwood-house-medical-practice
Title: Efficient friendly practice
Rating: 1 out of 5
Visited: March 2022
As always, a very useful and helpful telephone consultation with the GP updating my current ongoing health issues
GP surgery review: hopwood-house-medical-practice
Title: Phone consultation
Rating: 5 out of 5
Visited: March 2022
The doctor rang me and although he must have been very busy he explained things and answered my questions.
GP surgery review: hopwood-house-medical-practice
Title: Good doctors,nurse and reception staff
Rating: 5 out of 5
Visited: March 2022
They help you to the best of there abilities whoever you talk to no matter who it is i.e doctor,nurse, reception staff always friendly and good service
GP surgery review: hopwood-house-medical-practice
Title: Very empathetic
Rating: 5 out of 5
Visited: March 2022
I had a number of issues and was really pleased with how my issues were prioritised and felt like I might get my issue sorted and hopefully very quickly.  Two days after my appointment, I have received a text to book a scan. Great service.
GP surgery review: hopwood-house-medical-practice
Title: Efficient surgery
Rating: 5 out of 5
Visited: March 2022
The whole process of making an appointment to seeing the GP was efficient, easy and satisfactory. The GP was friendly, courteous and professional, he asked relevant questions regarding my problem and explained the examination process and findings clearly, followed by clear discussion of management.
GP surgery review: hopwood-house-medical-practice
Title: Thorough
Rating: 4 out of 5
Visited: March 2022
I went for a routine test and the nurse noticed that I'd not had blood tests recently and I got an appointment to have a full blood screen.The staff were also very pleasant.
GP surgery review: hopwood-house-medical-practice
Title: Brill practice
Rating: 5 out of 5
Visited: March 2022
It’s hard to get an appointment but it is anywhere these days. The doctor I seen was absolutely brilliant she made me feel at ease so made the appointment so much better
GP surgery review: shanti-medical-centre
Title: Grate care
Rating: 5 out of 5
Visited: October 2022
Came in today to see nurse Sarah,You treated me like I was as important as a family member. You truly care for your patients and it shows. I appreciate all that you did for me.
GP surgery review: shanti-medical-centre
Title: Brilliant practice
Rating: 5 out of 5
Visited: October 2022
The nurse was very friendly.  She has finished the tezt within a minute without i realising.  She was very gentle and polite.
GP surgery review: shanti-medical-centre
Title: Excellent service
Rating: 5 out of 5
Visited: October 2022
Had a diabetic review the practice nurse was friendly, informative and had great empathy.She explained everything clearly and made me feel very much at ease Thankyou
GP surgery review: shanti-medical-centre
Title: Poor time keeping
Rating: 3 out of 5
Visited: September 2022
I arrived early (8-50am)for a 9am appointment, the person seeing me arrived at 9-01am, i then had to wait until 9-15am before being called, i was there 1st appointment, if i had been late no doubt appointment would of been cancelled, reception staff were great ,the surgery was clean and empty??
GP surgery review: shanti-medical-centre
Title: Great gp
Rating: 5 out of 5
Visited: September 2022
Came in today with my 8 yr old, the gp was brilliant. He made her feel as ease and made her giggle and laugh. Made the docs a positive experience for her.
GP surgery review: shanti-medical-centre
Title: Great practice
Rating: 5 out of 5
Visited: August 2022
At my appointment I was seen promptly and very efficient, I was very happy with the service and the nurse was very friendly and helpful . Thanks Shanti medical centre.
GP surgery review: shanti-medical-centre
Title: Magical practice
Rating: 5 out of 5
Visited: August 2022
Excellent practice staff is friendly  and helpful don't  have to wait long prompt service  as per appointment
GP surgery review: shanti-medical-centre
Title: Good
Rating: 4 out of 5
Visited: July 2022
Visited the nurse today who was very helpful and answered my query. The surgery is outdated and needs updating. Especially providing more car park spaces
GP surgery review: shanti-medical-centre
Title: 5 Star Treatment
Rating: 5 out of 5
Visited: July 2022
Today as always customer care was Bob on ,keep up the good work folks. Today's experience was memorable the newly trained clinician was brilliant at taking blood samples.
GP surgery review: shanti-medical-centre
Title: Great practice
Rating: 5 out of 5
Visited: July 2022
The nurse was really nice and polite. She went through everything with me and was constantly reassuring.
GP surgery review: chorlton-family-practice
Title: It used to be excellent
Rating: 2 out of 5
Visited: August 2023
Impossible to ring the practice. Online system gives rapid response, but often doesnt seem to have read the initial message.....recently I asked twice for a face to face consult as I am very hard of hearing. Both times I was given a phone consult and couldn't hear anything.  Earlier this year I had to make a private appointment as the practice doctors just told me to take paracetamol. The private doctor saw me, diagnosed the problem and prescribed a drug that had me pain free after one day...... I had suffered for three months with the practice prior to this.
GP surgery review: chorlton-family-practice
Title: Good clinical staff and helpful admin
Rating: 5 out of 5
Visited: June 2023
my GP is kind, patient and thorough. I have been very unwell and all services, not least the surgery have been excellent. There will always be problems getting through to a practice by phone because they are caring for a huge number of patients, but that is the same everywhere. ultimately if I or my child need to be seen urgently I know I can rely on them to see me in person or over the phone and for that I am extremely grateful.
GP surgery review: chorlton-family-practice
Title: Not a place to contact if you're sick
Rating: 1 out of 5
Visited: May 2023
I have been with this surgery for 35 years and it used to be a great place.
Now expect at least 4 weeks wait for a phone appointment. Not great when you're not well at all.
Appointments service is a joke. Trying to complete the online form and the form bouncing back stating that this service 'now close' for the day but you can still contact the surgery directly. Tried to call several times but the phone switch off as soon at it rings. Went to the surgery just to be told no appointments will be taken until tomorrow.
The lovely receptionist explained that the surgery continues to take on patients and does not have the capacity,  hence the long list. This is absolutely appalling and dangerous. When ask what do people do in case of emergency, she said people end up in A&E as the walk in centre are overloaded . Absolutely  shocking.
GP surgery review: chorlton-family-practice
Title: Really frustrating trying to get repeat prescriptions
Rating: 2 out of 5
Visited: March 2023
Every time my “repeat” prescription is due I end up having to go and ring the GP, which I’m sure wastes both of our time. I’ve never once been able to get my prescription on time, it’s so frustrating.
The GP blames the pharmacist and the pharmacist says it’s the GP’s fault, I might as well work there at this point.
GP surgery review: chorlton-family-practice
Title: Great, responsive practcie
Rating: 5 out of 5
Visited: March 2023
Always very quickly responsive and urgent enquiries always answered same day. 
Thanks for working so hard
GP surgery review: chorlton-family-practice
Title: Nightmare
Rating: 1 out of 5
Visited: February 2023
Practice has their good and bad days and it’s not easy to get an appointment and if you do, consider yourself lucky. I have been with this practice for 4 months now focusing on me mental health issues but my GP has been gaslighting me from my first phone appointment to my last F2F app. Furthermore, little to no attention for my mental health/physical health and suggested 1 tablet for all my problems which i pointed out to him and he agreed that it’s not the solution and yet the audacity of this man to steer clear without providing actual concerns. I don’t know if he’s taken me for a muppet and made the whole experience a palaver for me. I’m stuck with no progress and 3 months wasted, leaving with more issues than when i joined him and now seeking genuine help away from this place. I would not recommend GP to anyone but i hope you get into good hands.
GP surgery review: chorlton-family-practice
Title: Flawed telephone appointment system
Rating: 3 out of 5
Visited: January 2023
This practice uses a telephone appointment system which doesn't work at all well, and should be abandoned. I phoned the practice four weeks ago and was given a telephone appointment, which was yesterday. I am college lecturer and had put my phone on silent for a lesson and forgot to turn it back on again, as a student had come to see after the lesson. So I missed the call by two minutes. The doctor left a message saying he would call back in 10-15 minutes. He didn't. I waited for an hour and called the practice and they said he would call back shortly. I waited for another hour and a half (cycling home from work with phone in hand). He didn't call back. I phoned the practice back this morning and they said I would have to make a new appointment, which would be in more than two weeks. It's a completely flawed system which doesn't take account of the myriad circumstances that may arise and cause someone to miss a call and then have to wait 2-3 weeks for a new appointment. The practice should consider abandoning the system and only using face to face appointments.
GP surgery review: chorlton-family-practice
Title: Awful practice
Rating: 1 out of 5
Visited: January 2023
Last time I went in the reception was unmanned and a queue developed. Eventually a receptionist appeared from outside having been shopping for party supplies. Arrived with cakes and crisps. No apology or explanation when I was finally seen. Some individual doctors are great once you have waited 4 weeks to be able to see them. Attitude of manager when you raise the above as a complaint is to fob you off and to not address the concerns you raise . Cannot wait to leave .
GP surgery review: chorlton-family-practice
Title: Very good service
Rating: 5 out of 5
Visited: September 2022
I was having a problem in regard to the supplies of my regular repeat prescription.  The practice manager and the medecines manager resolved the issue in a   timely and thoroughly professional  and caring manner.  Could not have asked for more and it confirmed my  confidence in the practice to deal with urgent patient issues.
GP surgery review: chorlton-family-practice
Title: The service is always great
Rating: 5 out of 5
Visited: July 2022
Chorlton Family Practice has been my GP for about 5 years and their service has always been amazing. Even during covid, I never had to wait too long to hear back or be seen in person, if needed. Their staff are very friendly, in person and over the phone, and I'm never worried that I'm not going to get the help I need.
GP surgery review: the-elms-medical-centre
Title: Friendly helpful practice
Rating: 5 out of 5
Visited: April 2023
Receptionist polite and informative.. medical staff very professional and reassuring…from the Practice nurses to the Doctors.
GP surgery review: the-elms-medical-centre
Title: Hopefully improving
Rating: 2 out of 5
Visited: April 2023
Always struggled to get an appointment, very poor experience in recent years but my recent experience was much improved and even opened on Easter Sunday to see patients.
GP surgery review: the-elms-medical-centre
Title: Lack of organisation
Rating: 1 out of 5
Visited: April 2023
Front desk are rude and have an awful telephone manner, they speak to you like we are children. I will not be spoken to by anyone like that, maybe they need reminding they are there to assist us, and they are only receptionist at the end of the day!  They put the phone down before you've even finished talking too.  The doctor's rush you, I constantly come home thinking I really wanted to ask about that but I felt rushed. 15-20min sitting on the phone in a que! Not good. Really fed up with this surgery don't feel I'm getting the care I should. Nothing's followed up, referrals seem to disappear!
GP surgery review: the-elms-medical-centre
Title: Excellent care
Rating: 4 out of 5
Visited: April 2023
Recently had what I thought was flu.  The doctor recognised pneumonia and acted promptly to get me admitted to hospital same day.  Had excellent follow up treatment from the practice after discharge from hospital.