Mobile POS

We’ve all seen the headlines.  Retailers across the board are shuttering stores or going out of business — Sears, Sports Authority, Kmart, Office Depot.  The numbers are staggering.  According to data from outplacement firm Challenger, Gray & Christmas, retailers have laid off approximately 44,000 workers in 2016 alone — all while Amazon.com boasts 31 percent year-over-year second quarter revenues.  The discrepancy in retailer…

With smartphones enabling today’s consumers to be connected at all times — including when shopping in brick-and-mortar stores — retailers have been forced to cater to shoppers wandering store aisles staring at their phones.  From beacons to dressing rooms equipped with iPads to virtual reality installations, today’s retail stores bear little resemblance to the mom-and-pop…

A trio of experts, including Joe Megibow, president of Joyus; Matt Kennedy, senior director of digital marketing, Wal-Mart; and Bob Bentz, author of “Relevance Raises Response: How to Engage and Acquire with Mobile Marketing,” answered a series of questions via email on how retailers are using mobile to better serve today’s always-connected consumers. ( For some…

Mobile point of sale (mPOS) is more than just a trend — it’s here to stay now.  When it first appeared on the scene a few years ago, experts were running around exclaiming about how much mPOS was going to change the retail world.  And in some ways, they were right.  mPOS brought about the advent…

If you’re a retail business owner looking for ways to better serve your customers and make the shopping experience more enjoyable, mobile credit card processing may be for you.  While mobile credit card processing is fairly new and delivers many benefits to both businesses and consumers alike, there are still several concerns surrounding mobile processing…

An Ikea executive at the Mcommerce Summit: State of Mobile Commerce 2016 revealed that the retailer is testing a mobile program that generates QR codes for the products in customers’ carts to speed up checkout, part of an ongoing focus on in-store technology that makes shoppers’ lives easier.  During the session, the executive emphasized how important…

When retailers talk about meeting the needs of today's consumers, speed is frequently cited as a differentiating factor.  From speed to market with new inventory to quick checkout to expedited delivery, it seems all retailers want to do everything fast.  That's why it's a little surprising to hear John Hazen, senior vice president, direct to…

As online giant Amazon.com charges into the $300 billion U.S. apparel market, Macy’s is running for the dressing room.  Even Macy’s acknowledges there’s little it can do to keep customers from shopping online for basic clothing — T-shirts, men’s jeans and tighty whities.  Yet the department store chain is clinging to the idea that many…