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I'm in France so am with Wanadoo (Orange) with a ADSL broadband connection.  I've got a Sagem modem (USB).  I use AVG free for virus and Zonealarm. 

I've used the above for years without any problem so can't think they are at fault. 

I remember my problems started when I downloaded the new MSN, didn't like it for the "stopped" reason so tried system restore but that went haywire so I tried other messenger programs which were not as good so I downloaded MSN again and it seems to have settled down now.  But left me with this "stopped" biz. 

I had the same problem a couple of weeks ago .It was Zonealarm , i ditched Zonealarm and went with Comodo i have had no problems since .Do a search in Google and you will find loads of answers all pointing to your firewall. 

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