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TrojanDownloader. XS [RESOLVED]

aozy

Posted 26 March 2008 - 04:19 AM

aozy

New Member

Member

9 posts

Hi, my com recently have been getting various popups which notify me tt it has been infected with spyware and stuff.  Sometimes my wallpaper is replaced by a message saying my com has been infected.  A yellow warning triangle also keeps popping up and stuff.  I have norton internet security and spybot on my com.  I hope to get some assistance regarding this issue and fix up my com cuz im not really tt good with handling all these technical stuff.  Thanks in advance. 

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Rorschach112

Posted 30 March 2008 - 02:13 PM

Rorschach112

Ralphie

Retired Staff

47,710 posts

Hello

Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference.  Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time.  If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding. 

You will be prompted : "Registry cleaning - Do you want to clean the registry ?";  answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection. 

The tool will now check if wininet.dll is infected.  You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter". 

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply. The report can also be found at the root of the system drive, usually at C:\rapport.txt

Event Record #/Type36651 / WarningEvent Submitted/Written: 03/31/2008 01:51:09 AMEvent ID/Source: 1524 / UserenvEvent Description:Windows cannot unload your classes registry file - it is still in use by other applications or services.  The file will be unloaded when it is no longer in use. 

Event Record #/Type45790 / WarningEvent Submitted/Written: 03/31/2008 10:51:27 PMEvent ID/Source: 3004 / WinDefendEvent Description:%AOZY27 Real-Time Protection agent has detected changes.  Microsoft recommends you analyze the software that made these changes for potential risks.  You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer.  Allow changes only if you trust the program or the software publisher. % AOZY27 can't undo changes that you allow. 

For more information please see the following:%AOZY275

Scan ID: {90ABD979-4B16-4EF5-B1B0-1B710AD532D7}

User: AOZY\apples

Name: %AOZY271

ID: %AOZY272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %AOZY276

Alert Type: %AOZY278

Detection Type: 1.1.1593.02

Event Record #/Type45789 / WarningEvent Submitted/Written: 03/31/2008 10:51:27 PMEvent ID/Source: 3004 / WinDefendEvent Description:%AOZY27 Real-Time Protection agent has detected changes.  Microsoft recommends you analyze the software that made these changes for potential risks.  You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer.  Allow changes only if you trust the program or the software publisher. % AOZY27 can't undo changes that you allow. 

For more information please see the following:%AOZY275

Scan ID: {B6F564AB-4C35-4428-A720-8B1A506E0231}

User: AOZY\apples

Name: %AOZY271

ID: %AOZY272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %AOZY276

Alert Type: %AOZY278

Detection Type: 1.1.1593.02

Event Record #/Type45788 / WarningEvent Submitted/Written: 03/31/2008 10:51:27 PMEvent ID/Source: 3004 / WinDefendEvent Description:%AOZY27 Real-Time Protection agent has detected changes.  Microsoft recommends you analyze the software that made these changes for potential risks.  You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer.  Allow changes only if you trust the program or the software publisher. % AOZY27 can't undo changes that you allow. 

For more information please see the following:%AOZY275

Scan ID: {58CD38B3-BCE3-48E4-832F-52BC24A0452E}

User: AOZY\apples

Name: %AOZY271

ID: %AOZY272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %AOZY276

Alert Type: %AOZY278

Detection Type: 1.1.1593.02

Event Record #/Type45787 / WarningEvent Submitted/Written: 03/31/2008 10:51:24 PMEvent ID/Source: 3004 / WinDefendEvent Description:%AOZY27 Real-Time Protection agent has detected changes.  Microsoft recommends you analyze the software that made these changes for potential risks.  You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer.  Allow changes only if you trust the program or the software publisher. % AOZY27 can't undo changes that you allow. 

For more information please see the following:%AOZY275

Scan ID: {AE549A65-6A7E-46D6-9E29-4D4DA333B86E}

User: AOZY\apples

Name: %AOZY271

ID: %AOZY272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %AOZY276

Alert Type: %AOZY278

Detection Type: 1.1.1593.02

Event Record #/Type45786 / WarningEvent Submitted/Written: 03/31/2008 10:51:24 PMEvent ID/Source: 3004 / WinDefendEvent Description:%AOZY27 Real-Time Protection agent has detected changes.  Microsoft recommends you analyze the software that made these changes for potential risks.  You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer.  Allow changes only if you trust the program or the software publisher. % AOZY27 can't undo changes that you allow. 

For more information please see the following:%AOZY275

Scan ID: {640E4F9E-2BEE-49C6-9AAC-A6C769BAEAF0}

User: AOZY\apples

Name: %AOZY271

ID: %AOZY272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %AOZY276

Alert Type: %AOZY278

Detection Type: 1.1.1593.02

-- End of Deckard's System Scanner: finished at 2008-03-31 22:52:21 ------------

2.  Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked.  A box will pop up asking you if you wish to fix the selected items.  Please choose YES.  Once it has fixed them, please exit/close HijackThis. 

Return to OTMoveIt2, right click in the "Paste List Of Files/Patterns To Search For and Move" window (under the yellow bar) and choose Paste. 

Click the red Moveit!  button. 

Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply. 

Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process.  If you are asked to reboot the machine choose Yes. 

aozy

Posted 31 March 2008 - 10:43 AM

Some files couldn't be moved cuz it stated tt it was not a valid windows image.  Will tt pose any problems to the steps tt u have asked me to do? 

Below is the results from OTMoveIt2

LoadLibrary failed for C:\WINDOWS\userconfig9x.dll
C:\WINDOWS\userconfig9x.dll NOT unregistered. 
C:\WINDOWS\userconfig9x.dll moved successfully. 
C:\WINDOWS\a.bat moved successfully. 
C:\WINDOWS\iTunesMusic.exe moved successfully. 
C:\WINDOWS\winsystem.exe moved successfully. 
C:\WINDOWS\bdn.com moved successfully. 
LoadLibrary failed for C:\WINDOWS\system\SysSD.dll
C:\WINDOWS\system\SysSD.dll NOT unregistered. 
C:\WINDOWS\system\SysSD.dll moved successfully. 
DllUnregisterServer procedure not found in C:\WINDOWS\system32\9c9af6.dll
C:\WINDOWS\system32\9c9af6.dll NOT unregistered. 
C:\WINDOWS\system32\9c9af6.dll moved successfully. 
DllUnregisterServer procedure not found in C:\WINDOWS\system32\5384327.dll
C:\WINDOWS\system32\5384327.dll NOT unregistered. 
C:\WINDOWS\system32\5384327.dll moved successfully. 
C:\Documents and Settings\apples\Application Data\PC-Cleaner moved successfully. 
C:\WINDOWS\system32winlogonpc.exe moved successfully. 
C:\WINDOWS\system32taack.exe moved successfully. 
C:\WINDOWS\system32taack.dat moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32ssurf022.dll
C:\WINDOWS\system32ssurf022.dll NOT unregistered. 
C:\WINDOWS\system32ssurf022.dll moved successfully. 
C:\WINDOWS\system32sncntr.exe moved successfully. 
C:\WINDOWS\system32psoft1.exe moved successfully. 
C:\WINDOWS\system32psof1.exe moved successfully. 
C:\WINDOWS\system32ps1.exe moved successfully. 
C:\WINDOWS\system32mwin32.exe moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32msnbho.dll
C:\WINDOWS\system32msnbho.dll NOT unregistered. 
C:\WINDOWS\system32msnbho.dll moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32medup020.dll
C:\WINDOWS\system32medup020.dll NOT unregistered. 
C:\WINDOWS\system32medup020.dll moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32medup012.dll
C:\WINDOWS\system32medup012.dll NOT unregistered. 
C:\WINDOWS\system32medup012.dll moved successfully. 
C:\WINDOWS\system32hxiwlgpm.exe moved successfully. 
C:\WINDOWS\system32hxiwlgpm.dat moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32hoproxy.dll
C:\WINDOWS\system32hoproxy.dll NOT unregistered. 
C:\WINDOWS\system32hoproxy.dll moved successfully. 
C:\WINDOWS\system32bsva-egihsg52.exe moved successfully. 
C:\WINDOWS\system32WINWGPX.EXE moved successfully. 
C:\WINDOWS\system32winsystem.exe moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32vcatchpi.dll
C:\WINDOWS\system32vcatchpi.dll NOT unregistered. 
C:\WINDOWS\system32vcatchpi.dll moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32vbsys2.dll
C:\WINDOWS\system32vbsys2.dll NOT unregistered. 
C:\WINDOWS\system32vbsys2.dll moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32thun32.dll
C:\WINDOWS\system32thun32.dll NOT unregistered. 
C:\WINDOWS\system32thun32.dll moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32thun.dll
C:\WINDOWS\system32thun.dll NOT unregistered. 
C:\WINDOWS\system32thun.dll moved successfully. 
C:\WINDOWS\system32temp#01.exe moved successfully. 
C:\WINDOWS\system32sysreq.exe moved successfully. 
C:\WINDOWS\system32ssvchost.exe moved successfully. 
C:\WINDOWS\system32ssvchost.com moved successfully. 
C:\WINDOWS\system32smp moved successfully. 
C:\WINDOWS\system32Rundl1.exe moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32regm64.dll
C:\WINDOWS\system32regm64.dll NOT unregistered. 
C:\WINDOWS\system32regm64.dll moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32regc64.dll
C:\WINDOWS\system32regc64.dll NOT unregistered. 
C:\WINDOWS\system32regc64.dll moved successfully. 
C:\WINDOWS\system32newsd32.exe moved successfully. 
C:\WINDOWS\system32netode.exe moved successfully. 
C:\WINDOWS\system32mtr2.exe moved successfully. 
C:\WINDOWS\system32msvchost.exe moved successfully. 
C:\WINDOWS\system32mssecu.exe moved successfully. 
C:\WINDOWS\system32msgp.exe moved successfully. 
LoadLibrary failed for C:\WINDOWS\[email protected]@@k.dll
C:\WINDOWS\[email protected]@@k.dll NOT unregistered. 
C:\WINDOWS\[email protected]@@k.dll moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32emesx.dll
C:\WINDOWS\system32emesx.dll NOT unregistered. 
C:\WINDOWS\system32emesx.dll moved successfully. 
C:\WINDOWS\system32dpcproxy.exe moved successfully. 
C:\WINDOWS\system32bdn.com moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32awtoolb.dll
C:\WINDOWS\system32awtoolb.dll NOT unregistered. 
C:\WINDOWS\system32awtoolb.dll moved successfully. 
LoadLibrary failed for C:\WINDOWS\system32anticipator.dll
C:\WINDOWS\system32anticipator.dll NOT unregistered. 
C:\WINDOWS\system32anticipator.dll moved successfully. 
C:\WINDOWS\system32akttzn.exe moved successfully. 
C:\WINDOWS\mssecu.exe moved successfully. 
C:\WINDOWS\system32\mloahklq.exe moved successfully. 
DllUnregisterServer procedure not found in C:\WINDOWS\system32\15a6644.dll
C:\WINDOWS\system32\15a6644.dll NOT unregistered. 
C:\WINDOWS\system32\15a6644.dll moved successfully. 
DllUnregisterServer procedure not found in C:\WINDOWS\system32\247c528.dll
C:\WINDOWS\system32\247c528.dll NOT unregistered. 
C:\WINDOWS\system32\247c528.dll moved successfully. 
DllUnregisterServer procedure not found in C:\WINDOWS\system32\2eebd914.dll
C:\WINDOWS\system32\2eebd914.dll NOT unregistered. 
C:\WINDOWS\system32\2eebd914.dll moved successfully. 
DllUnregisterServer procedure not found in C:\WINDOWS\system32\16f83ba3.dll
C:\WINDOWS\system32\16f83ba3.dll NOT unregistered. 
C:\WINDOWS\system32\16f83ba3.dll moved successfully. 
DllUnregisterServer procedure not found in C:\WINDOWS\system32\4f88424.dll
C:\WINDOWS\system32\4f88424.dll NOT unregistered. 
C:\WINDOWS\system32\4f88424.dll moved successfully. 
DllUnregisterServer procedure not found in C:\WINDOWS\system32\26762fe8.dll
C:\WINDOWS\system32\26762fe8.dll NOT unregistered. 
C:\WINDOWS\system32\26762fe8.dll moved successfully. 
DllUnregisterServer procedure not found in C:\WINDOWS\system32\f214b3c.dll
C:\WINDOWS\system32\f214b3c.dll NOT unregistered. 
C:\WINDOWS\system32\f214b3c.dll moved successfully. 
DllUnregisterServer procedure not found in C:\WINDOWS\system32\18a81d91.dll
C:\WINDOWS\system32\18a81d91.dll NOT unregistered. 
C:\WINDOWS\system32\18a81d91.dll moved successfully. 
DllUnregisterServer procedure not found in C:\WINDOWS\system32\1333eaf.dll
C:\WINDOWS\system32\1333eaf.dll NOT unregistered. 
C:\WINDOWS\system32\1333eaf.dll moved successfully. 
DllUnregisterServer procedure not found in C:\WINDOWS\system32\11e94f4.dll
C:\WINDOWS\system32\11e94f4.dll NOT unregistered. 
C:\WINDOWS\system32\11e94f4.dll moved successfully. 
File/Folder C:\WINDOWS\system32\mloahklq.exe not found. 
[Custom Input]
< purity >
< HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mloahklq >
Registry key HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mloahklq\\ deleted successfully. 

Posted 01 April 2008 - 05:12 AM

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. 

If an update is found, it will download and install the latest version. 

Once the program has loaded, select "Perform Full Scan", then click Scan.  Check all the boxes and click Start Scan

The scan may take some time to finish,so please be patient. 

When the scan is complete, click OK, then Show Results to view the results. 

Make sure that everything is checked, and click Remove Selected. 

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. 

Copy&Paste the entire report in your next reply. 

Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly. 

Posted 01 April 2008 - 06:37 AM

A list of tool components used in the Cleanup of malware will be downloaded. 

If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so. 

Click Yes to beging the Cleanup process and remove these components, including this application. 

You will be asked to reboot the machine to finish the Cleanup process.  If you are asked to reboot the machine choose Yes. 

Now we need to create a new System Restore point. 

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK.  Choose Create a Restore Point then click Next.  Name it and click Create, when the confirmation screen shows the restore point has been created click Close. 

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created. 

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window. 

Below I have included a number of recommendations for how to protect your computer against malware infections. 

* Keep Windows updated by regularly checking their website at :http://windowsupdate.microsoft.com/This will ensure your computer has always the latest security updates available installed on your computer. 

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:SpywareBlaster protects against bad ActiveXIE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all Have a look at this tutorial for IE-Spyad here

In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable". 

Next Click OK, then Apply button and then OK to exit the Internet Properties page. 

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites.  Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future. 

* Please consider using an alternate browser.  Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop upblocker (as an added benefit!)  that I have ever seen.  If you are interested, Firefox may be downloaded from Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'Here

Thank you for your patience, and performing all of the procedures requested. 

aozy

Posted 01 April 2008 - 07:19 AM

aozy

New Member

Topic Starter

Member

9 posts

Hey thanks for ur guidance in regards to solving my problem.  I really appreciate ur help and assistance.  I'll try my best to keep in mind how to protect my com from now on.  It's really great to know that there are ppl out there who will help u with such problems.  Continue to do a gd job in helping ppl regarding such issues!