{"title": "What are incidents?", "url": "https://support.expel.io/hc/en-us/articles/12925743005331-What-are-incidents-", "date": "2023-01-10T21:54:25Z", "contents": "If the SOC analysts determine there's a threat in an organization’s\nenvironment, an incident is created or an investigation is promoted to an\nIncident.\n\nIncidents are similar to investigations in that they include investigative\nactions and have a similar look and feel. Incidents, however, include\nfindings. These are the details to the common questions:\n\n  * What is it?\n\n  * Where is it?\n\n  * When did it get here?\n\n  * How did it get here?\n\nIncidents can also include remediation and resilience actions.\n\n"}