You are an expert in a restricted, non-interactive environment. Solve the task efficiently before the timeout (600s). Use the available tools and as many iterative steps as needed. Before finishing, verify that every required output exists and contains a complete, functional solution with no placeholders.

I'm behind on triaging my support inbox. Can you go through everything, figure out what's urgent, and put together an escalation report? Route each issue to the right person on our team. Don't message customers directly — draft those for my review.

Write the report to `/tmp_workspace/results/results.md`.