Repository: cal-itp/benefits

Issue:
`Eligibility confirm`: make copy more specific, and improve field helper text
![image](https://github.com/cal-itp/benefits/assets/25497886/1a072067-f931-4993-8766-70aed0e1b2bf)

## Acceptance Criteria

<!-- Remember to consider edge cases -->

- [x] Update page heading
- [x] Update copy of field labels and helper text
- [x] Update copy for button
- [x] Update column definition for headline and body

Form fields

- [x] Spacing in between field label and field is 12px
- [x] Spacing between field and helper text is 12px
- Styles for field label are different
   - [x] Smaller size (from 18px to 16px)
   - [x] Line height 125%
   - [x] Letter spacing 5%
 - Styles for field helper copy are different
   - [x] Smaller size (from 16px to 14px)
   - [x] Line height 125%
   - [x] Letter spacing 5%
   - [x] Spacing between fields is 24px




Discussion:

Resolving patch:
diff --git a/benefits/eligibility/forms.py b/benefits/eligibility/forms.py
--- a/benefits/eligibility/forms.py
+++ b/benefits/eligibility/forms.py
@@ -45,7 +45,7 @@ class EligibilityVerificationForm(forms.Form):
     id = "form-eligibility-verification"
     method = "POST"
 
-    submit_value = _("Check eligibility")
+    submit_value = _("Find my record")
     submitting_value = _("Checking")
 
     _error_messages = {
@@ -141,12 +141,16 @@ class MSTCourtesyCard(EligibilityVerificationForm):
     def __init__(self, *args, **kwargs):
         super().__init__(
             title=_("Agency card information"),
-            headline=_("Let’s see if we can confirm your eligibility."),
-            blurb=_("Please input your Courtesy Card number and last name below to confirm your eligibility."),
-            name_label=_("Last name (as it appears on Courtesy Card)"),
+            headline=_("Let’s find the record of your transit benefit."),
+            blurb=_(
+                "We use the information on your MST Courtesy Card to find the record of your transit benefit in our system."
+            ),
+            name_label=_("Last Name"),
             name_placeholder="Garcia",
-            name_help_text=_("We use this to help confirm your Courtesy Card."),
-            sub_label=_("MST Courtesy Card number"),
+            name_help_text=_(
+                "Please enter your last name the same way it is printed on your card, including capital letters and hyphens."
+            ),
+            sub_label=_("Courtesy Card number"),
             sub_help_text=_("This is a 5-digit number on the front and back of your card."),
             sub_placeholder="12345",
             name_max_length=255,
@@ -164,12 +168,17 @@ class SBMTDMobilityPass(EligibilityVerificationForm):
     def __init__(self, *args, **kwargs):
         super().__init__(
             title=_("Agency card information"),
-            headline=_("Let’s see if we can confirm your eligibility."),
-            blurb=_("Please input your Reduced Fare Mobility ID number and last name below to confirm your eligibility."),
-            name_label=_("Last name (as it appears on Reduced Fare Mobility ID card)"),
+            headline=_("Let’s find the record of your transit benefit."),
+            blurb=_(
+                "We use the information on your SBMTD Reduced Fare Mobility ID card to find the record of your transit "
+                + "benefit in our system."
+            ),
+            name_label=_("Last Name"),
             name_placeholder="Garcia",
-            name_help_text=_("We use this to help confirm your Reduced Fare Mobility ID."),
-            sub_label=_("SBMTD Reduced Fare Mobility ID number"),
+            name_help_text=_(
+                "Please enter your last name the same way it is printed on your card, including capital letters and hyphens."
+            ),
+            sub_label=_("Reduced Fare Mobility ID card number"),
             sub_help_text=_("This is a 4-digit number on the back of your card."),
             sub_placeholder="1234",
             name_max_length=255,


Test patch: