--- {} --- ### CompanyX Customer Support Ticket Routing **Description:** Automatically route customer support tickets to relevant teams based on issue descriptions, speeding up resolution time and enhancing customer experience. ## How to Use Here is how to use this model to classify text into different categories: from transformers import AutoModelForSequenceClassification, AutoTokenizer model_name = "interneuronai/companyx_customer_support_ticket_routing_distilbert" model = AutoModelForSequenceClassification.from_pretrained(model_name) tokenizer = AutoTokenizer.from_pretrained(model_name) def classify_text(text): inputs = tokenizer(text, return_tensors="pt", padding=True, truncation=True, max_length=512) outputs = model(**inputs) predictions = outputs.logits.argmax(-1) return predictions.item() text = "Your text here" print("Category:", classify_text(text))