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data.csv
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1 |
+
idx,comment,label
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2 |
+
0,"I had a great experience with the nursing staff, they were very attentive and caring.","Positive, Staff Behavior"
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3 |
+
1,"The waiting times at the clinic were unbearable, it took over two hours to get seen by a doctor.","Negative, Waiting Time"
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4 |
+
2,"The new treatment plan has significantly improved my condition, thank you for the personalized care.","Positive, Treatment Effectiveness"
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5 |
+
3,"I found the facility clean and well-maintained, which made my stay more comfortable.","Positive, Facility Amenities"
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6 |
+
4,"I am not satisfied with the hospital food quality, it was very bland and unhealthy.","Negative, Food Quality"
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7 |
+
5,"The doctor took the time to explain my treatment plan in detail, which made me feel very comfortable and in control.","Positive, Staff Behavior"
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8 |
+
6,"After checking in, I waited for over an hour just to fill out paperwork. The whole process was extremely time-consuming and frustrating.","Negative, Waiting Time"
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9 |
+
7,"The medication prescribed to me worked wonders, and my symptoms have significantly subsided.","Positive, Treatment Effectiveness"
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10 |
+
8,The spacious waiting room and the comfortable chairs made my wait much more bearable.,"Positive, Facility Amenities"
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11 |
+
9,"I was served undercooked chicken, which made me very ill.","Negative, Food Safety"
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12 |
+
10,The doctor took the time to explain the procedure and answer all of my questions.,"Positive, Staff Behavior"
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13 |
+
11,"I've been waiting for over an hour to get a simple blood test done, and there's still no update on my status.","Negative, Waiting Time"
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14 |
+
12,The medication prescribed by the doctor has worked wonders for my condition.,"Positive, Treatment Effectiveness"
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15 |
+
13,"I really enjoyed the private rooms, which were spacious and quiet for rest and recovery.","Positive, Facility Amenities"
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16 |
+
14,"The meals served at the hospital were cold and unappetizing, not what I expected from a medical facility.","Negative, Food Quality"
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17 |
+
15,The nursing staff were incredibly helpful during my stay; they checked on me regularly and answered all my questions.,"Positive, Staff Behavior"
|
18 |
+
16,I waited for my turn for almost 45 minutes past my appointment time. The staff didn't seem to prioritize patients.,"Negative, Waiting Time"
|
19 |
+
17,"After following my doctor's advice, I've seen remarkable improvements in my overall health.","Positive, Treatment Effectiveness"
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20 |
+
18,"Having a gym and a sauna at the hospital is amazing, it helps me stay active during recovery.","Positive, Facility Amenities"
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21 |
+
19,"The pastries were stale and had an odd taste, completely unacceptable.","Negative, Food Quality"
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22 |
+
20,The receptionist was very kind and made me feel welcome from the moment I walked in.,"Positive, Staff Behavior"
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23 |
+
21,"The appointment I made for my physical therapy was pushed back three times already, and the staff couldn't give me a reason.","Negative, Waiting Time"
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24 |
+
22,"The healthcare team took the time to explain my diagnosis and treatment options, which was very helpful.","Positive, Treatment Effectiveness"
|
25 |
+
23,The gym facilities at the hospital were well-equipped and I found them very useful for my post-operative exercises.,"Positive, Facility Amenities"
|
26 |
+
24,"I was disappointed with the limited food options available in the cafeteria, there's hardly anything healthy to choose from.","Negative, Food Quality"
|
27 |
+
25,I appreciated the empathy shown by the healthcare providers when discussing my health concerns.,"Positive, Staff Behavior"
|
28 |
+
26,"My doctor's appointment was delayed by over 30 minutes, and when I finally got in, I had to wait another 20 minutes before seeing them.","Negative, Waiting Time"
|
29 |
+
27,I am incredibly grateful for the personalized treatment plan that addressed my specific health needs.,"Positive, Treatment Effectiveness"
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30 |
+
28,The library and free Wi-Fi at the clinic are excellent for reading while waiting.,"Positive, Facility Amenities"
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31 |
+
29,I had to send my leftovers back as they were too cold to eat.,"Negative, Food Temperature"
|
32 |
+
30,The nurses were compassionate and made sure I was comfortable during my stay.,"Positive, Staff Behavior"
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33 |
+
31,"My doctor's office calls to schedule appointments, but when I show up, they've run out of slots.","Negative, Waiting Time"
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34 |
+
32,The personalized care plan made a significant difference in my recovery.,"Positive, Treatment Effectiveness"
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35 |
+
33,I appreciated the availability of Wi-Fi in the hospital; it allowed me to stay connected with my family.,"Positive, Facility Amenities"
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36 |
+
34,"Every time I eat at the hospital, I'm served the same bland soup. It's been weeks, and I'm tired of it.","Negative, Food Quality"
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37 |
+
35,The receptionist was very understanding when I needed to reschedule my appointment due to an emergency.,"Positive, Staff Behavior"
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38 |
+
36,I was seen by the doctor 40 minutes after my scheduled appointment time. It felt like I was just another number in their queue.,"Negative, Waiting Time"
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39 |
+
37,"The surgery was a success, and I am feeling much better. Thank you for the exceptional care!","Positive, Treatment Effectiveness"
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40 |
+
38,"They upgraded the children's play area to include more toys and books, great for young patients and families.","Positive, Facility Amenities"
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41 |
+
39,"The salad dressing was so greasy, it was unpleasant to eat.","Negative, Food Taste"
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42 |
+
40,The medical team was professional and communicated well with my family.,"Positive, Staff Behavior"
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43 |
+
41,"I had to wait for a month to get a response to my email inquiry about my test results, which was frustrating.","Negative, Waiting Time"
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44 |
+
42,"The follow-up appointments were always on time, and the doctor listened to my concerns.","Positive, Treatment Effectiveness"
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45 |
+
43,The staff provided me with complimentary headphones during my stay which was a thoughtful touch.,"Positive, Facility Amenities"
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46 |
+
44,"The staff seems to not care about the food quality, my meals are always lukewarm and tasteless.","Negative, Food Quality"
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47 |
+
45,The cleanliness and professionalism of the medical staff were impressive and reassuring.,"Positive, Staff Behavior"
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48 |
+
46,"The receptionist told me I would be seeing the doctor in 15 minutes, but I waited for an hour. It's unacceptable.","Negative, Waiting Time"
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49 |
+
47,The physiotherapy sessions have greatly enhanced my mobility and reduced my pain levels.,"Positive, Treatment Effectiveness"
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50 |
+
48,The presence of a well-stocked cafeteria with healthy options is a thoughtful addition to the hospital.,"Positive, Facility Amenities"
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51 |
+
49,The vegetarian options were limited and tasteless.,"Negative, Food Variety"
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52 |
+
50,The staff member who checked me in went above and beyond to accommodate my needs.,"Positive, Staff Behavior"
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53 |
+
51,"After being seen, the receptionist told me they had to back-up the schedule, and I might have to wait another week for my follow-up.","Negative, Waiting Time"
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54 |
+
52,"The new medication has been effective in managing my symptoms, and I feel much better.","Positive, Treatment Effectiveness"
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55 |
+
53,Having access to a courtesy shuttle service made it easy to travel to nearby attractions.,"Positive, Facility Amenities"
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56 |
+
54,"The food served during my stay was so stale, I couldn't even finish my meal.","Negative, Food Quality"
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57 |
+
55,The pharmacy staff were knowledgeable and provided excellent advice on medication management.,"Positive, Staff Behavior"
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58 |
+
56,The clinic's scheduling system is inefficient. I had to reschedule twice because they couldn't accommodate my initial time.,"Negative, Waiting Time"
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59 |
+
57,The combination of therapies and the medical team's expertise has significantly improved my quality of life.,"Positive, Treatment Effectiveness"
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60 |
+
58,I love the availability of outdoor gardens where I can relax and get fresh air.,"Positive, Facility Amenities"
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61 |
+
59,"The seafood dish had a strange fishy odor, definitely not fresh.","Negative, Food Freshness"
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62 |
+
60,I was impressed by how attentive the support staff was in helping me navigate the hospital.,"Positive, Staff Behavior"
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63 |
+
61,"My urgent care visit took nearly 2 hours, even though it was a minor issue.","Negative, Waiting Time"
|
64 |
+
62,The doctor was very understanding and made sure I was comfortable with my treatment plan.,"Positive, Treatment Effectiveness"
|
65 |
+
63,The on-site pharmacy was always stocked with the necessary medications I needed.,"Positive, Facility Amenities"
|
66 |
+
64,"I was served undercooked chicken, and it made me feel sick for the rest of the day.","Negative, Food Quality"
|
67 |
+
65,"The medical team was coordinated and communicative, which helped in managing my treatment efficiently.","Positive, Staff Behavior"
|
68 |
+
66,"I was called in for my appointment at 10 AM, but it wasn't until 11:15 AM that I was actually seen.","Negative, Waiting Time"
|
69 |
+
67,"I am amazed by the speedy recovery after my treatment, it's truly remarkable.","Positive, Treatment Effectiveness"
|
70 |
+
68,"The indoor parking area is very convenient, especially with covered spots and security.","Positive, Facility Amenities"
|
71 |
+
69,I had to wait in line to get my food served again because it was not served properly.,"Negative, Food Service Efficiency"
|
72 |
+
70,The healthcare staff was incredibly patient and understanding of my concerns.,"Positive, Staff Behavior"
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73 |
+
71,"The doctor's office didn't have the test results I needed for my next appointment, causing me to wait for another day.","Negative, Waiting Time"
|
74 |
+
72,"The treatment was successful, and I am now able to return to my daily activities.","Positive, Treatment Effectiveness"
|
75 |
+
73,"The availability of diverse dining options, including vegetarian and halal meals, was a plus.","Positive, Facility Amenities"
|
76 |
+
74,"I've complained multiple times, but the food still hasn't improved. The hospital should really invest in better quality meals.","Negative, Food Quality"
|
77 |
+
75,The technicians were extremely skilled and took care to explain the procedure before starting.,"Positive, Staff Behavior"
|
78 |
+
76,"The nurse told me I was next, but I had to wait an extra 20 minutes because they were dealing with another patient.","Negative, Waiting Time"
|
79 |
+
77,The doctor's thorough understanding of my condition has made all the difference in my treatment.,"Positive, Treatment Effectiveness"
|
80 |
+
78,The comfortable seating in the patient rooms and private restrooms make my stay more comfortable.,"Positive, Facility Amenities"
|
81 |
+
79,The dessert was mushy and the ice cream was served lukewarm.,"Negative, Food Texture"
|
82 |
+
80,"I received excellent care from the nursing staff, they truly made a difference.","Positive, Staff Behavior"
|
83 |
+
81,"I had to wait in the ER for over 3 hours, even though I didn't have a critical condition.","Negative, Waiting Time"
|
84 |
+
82,The staff was accommodating and made sure I understood the treatment process.,"Positive, Treatment Effectiveness"
|
85 |
+
83,The children's play area was a delightful feature for my young patients.,"Positive, Facility Amenities"
|
86 |
+
84,The vegetarian options are limited and often not fresh. It's difficult for vegetarians to find a decent meal here.,"Negative, Food Quality"
|
87 |
+
85,The personal attention from the therapy staff made my rehabilitation journey much more pleasant.,"Positive, Staff Behavior"
|
88 |
+
86,"When I finally saw the doctor, I had to wait another 20 minutes in the examination room while they got everything ready.","Negative, Waiting Time"
|
89 |
+
87,The healthcare facility provided me with a holistic approach to treatment that I've benefitted from immensely.,"Positive, Treatment Effectiveness"
|
90 |
+
88,The gift shop offers a variety of items that are both thoughtful and useful for patients and their families.,"Positive, Facility Amenities"
|
91 |
+
89,My meal was overcooked and it had a burnt smell.,"Negative, Food Quality"
|
92 |
+
90,"The medical staff were knowledgeable and reassuring, which helped ease my worries.","Positive, Staff Behavior"
|
93 |
+
91,"My appointment got delayed by 2 hours due to an emergency, and I couldn't get another one for days.","Negative, Waiting Time"
|
94 |
+
92,"The doctor provided clear instructions for my treatment, which made it easier for me to follow.","Positive, Treatment Effectiveness"
|
95 |
+
93,The presence of a helipad for emergency situations provided me with a sense of security.,"Positive, Facility Amenities"
|
96 |
+
94,"The portions are so small, I have to buy my own snacks and drinks. It's frustrating and feels like a rip-off.","Negative, Food Quality"
|
97 |
+
95,The attentiveness and friendliness of the healthcare staff made me feel at ease even in stressful situations.,"Positive, Staff Behavior"
|
98 |
+
96,"They said they would call me in at 10:30 AM, but I waited until 11 AM to see them. The staff was very rude about it.","Negative, Waiting Time"
|
99 |
+
97,"The medical staff's dedication to my care was evident, and the treatment outcomes are beyond my expectations.","Positive, Treatment Effectiveness"
|
100 |
+
98,The shower facilities and hair dryers in the patient rooms are a lifesaver for someone with mobility issues.,"Positive, Facility Amenities"
|
101 |
+
99,"The meal prep staff was inattentive, and my meal was forgotten in the kitchen.","Negative, Food Preparation Attention"
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