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The Independent: Julian Richer talks about employee suggestion schemes

CustomerServiceWorld.com: Julian Richer talks about employee suggestion schemes

Managementtoday.com: Ninety-five per cent of this man's staff say they love working for him. What's his secret?

TopMBA.com: Increasing human and social capital by applying job embeddedness theory

The Guardian: Richer Sounds' charitable donations

BBC reports on Richer Sounds being named as winner of the Which? High Street Shop Survey, 2011