Coba jelasin Bacaan lanjutan dari Manajemen proses dong

Alan P. Brache. How Organizations Work: Taking a Holistic Approach to Enterprise Health. ISBN 0-471-20033-6

Geary A. Rummler, Alan P. Brache. Improving Performance: How to Manage the White Space in the Organization Chart. ISBN 0-7879-0090-7

Howard Smith, Peter Fingar. Business Process Management: The Third Wave. ISBN 0-929652-33-9

John Jeston and Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations, ISBN 0-7506-6921-7

Jörg Becker, Martin Kugeler, Michael Rosemann (eds.). Process Management. ISBN 3-540-43499-2

Keith Harrison-Broninski. Human Interactions: The Heart and Soul of Business Process Management. ISBN 0-929652-44-4

Michael Hammer, James A. Champy. Reengineering the Corporation: A Manifesto for Business Revolution. ISBN 0-06-662112-7