TASK DEFINITION: In this task, you are given a context and four options. Each option is a suggested ending for the context. You should read the context and pick the best ending for the context. Please answer with "A", "B", "C", and "D". 
PROBLEM: [header] How to treat your customer while serving them [title] When the customer approaches your till point, greet them nicely. [step] This means you should acknowledge the customer with eye contact. Say " hello " and smile. <sep> (A) [title] Apologise for any wait, no matter how short. [step] The customer might not understand why they have had to wait. (B) [substeps] Also greet them in a professional manner. Always state your name, address, and similar things. (C) Offer him or her a fresh drink once in awhile. [substeps] Remember to shake each customer's hand. (D) If you don't meet their smile they'll get bored and start saying no. To greet the customer again, do a brief " hi " and introduce them to your horde.

SOLUTION: A

PROBLEM: [header] How to clean a plastic water tank [title] Open the outlet valve or tap. [step] The first step to cleaning your tank is to empty all of the water from it. To do so, open the outlet valve or tap at the bottom of your tank and let all of the water flow out. <sep> (A) [substeps] You may find that there's extra water in your tank that you need to empty. Read the instructions carefully to see if your water is full enough to remove. (B) You will have to remove several pieces of tank flooring to access one. For the best results, take the steps above. (C) Then, use a bucket to wipe the water down away from the water line, then gently empty the tank contents into the toilet. [substeps] You should also clean the water tank once every few months to keep it clean. (D) [substeps] Connect a hose to the open valve in order to direct the water to a location where it will not cause any localized flooding or erosion. Permanent water tanks have a washout valve that is located at the base of the tank.

SOLUTION: D

PROBLEM: A cat is seen standing next to the woman stepping on her while another cat sits behind. the other cat <sep> (A) walks around carrying the woman from one pose to another followed by the two sleeping. (B) leads the woman on the floor inside a bathroom in front of the sink. (C) runs along side the woman while the woman continues to watch and plate dishes. (D) jumps up to the other and runs away.

SOLUTION:
D