In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.

[EX Q]: F: Sunshine Hotel. Good morning, Barbara speaking. ,M: Hello. I'd like to make a booking please. I'm on a business trip, so I need a single room. ,F: OK, your name please. ,M: John Griffin. That's JOHNGRIFFIN. ,F: OK, I've got that down. Wait a minute. We already have your name. You've been here before, haven't you? Or it must be someone with the same name. ,M: I've stayed with you twice before.
(A) F: No wonder we have your name. Thanks for choosing our hotel again. (B) F: Oh, you used to work at this hotel? Glad to serve you this time. (C) F: Your boss has booked a room for you, Sam, so we have your name. (D) F: I didn’t hear you. Please could you tell me again?
[EX A]: A

[EX Q]: F: Hello, what can I do for you? ,M: Good afternoon. I'd like to send this package please. Can you help me? ,F: Of course. I'll just need some information for the delivery please. Who would you like the package delivered to? And the address? ,M: Jennings motor, 11 station road. ,F: Can you give me a contact name at the company please? ,M: That would be Eric George. No, wait a minute. Eric's on holiday this month. Now I remember. Tom's dealing with deliveries at the moment. Tom Smith. ,F: Got it. And what day would you like the package delivered? ,M: Well, today is Friday, and Monday is a bank holiday. so Tuesday would be fine.
(A) F: You package will be delivered on time although next Monday is a bank holiday. (B) F: Can you check the information so that you can get your package from Eric George next Tuesday. (C) F: Just a minute! I do not quite follow what you are saying, would you mind repeating that? (D) F: If you need express service you can received the package today.
[EX A]: C

[EX Q]: F: I'm really tired from packing all these boxes for 3 hours. It's time to call it a day. ,M: I know, maybe we could do it first thing tomorrow morning. ,F: Why not? These orders are not urgent.
(A) M: No, you can order some boxes instead of packing by yourself because these orders are urgent. (B) M: Just a minute! I do not quite follow what you are saying, would you mind repeating that? (C) M: You can go home and have a rest. But you are required to come back and pack these boxes tonight because these orders are urgent.. (D) M: I think we should continue packing because these orders are urgent.
[EX A]:
B