TASK DEFINITION: In this task, you are given a context and four options. Each option is a suggested ending for the context. You should read the context and pick the best ending for the context. Please answer with "A", "B", "C", and "D". 
PROBLEM: [header] How to operate a manual pallet jack [title] Find the release lever. [step] Stand behind the manual pallet jack as this is the position you will be in when you move it. Find the small lever that allows the pallet jack prongs (the large flat metal pieces near the floor) to drop all the way down toward the floor. <sep> (A) Pass that lever over the top of the pallet jack, locking it in place with your fingertips. Keep the pallet jack in this position for 45 seconds, until it begins to tilt upwards slightly. (B) Lock the release lever in place and open the pallet jack by rotating it counter clockwise. [substeps] One second later, reverse the motion in the locked position and use the bucket with the release lever to hoist the pallet jack farther up. (C) [substeps] The pallet jack drop lever is often a small lever in the middle of the rounded handle, on the vertical stem of the manual machine. It may be distinguished by a different color of plastic, or otherwise marked, or it may not be. (D) [title] Pull the lever counterclockwise. [step] Steadily pull this lever counterclockwise.

SOLUTION: C

PROBLEM: [header] How to download microsoft office 2010 [title] Visit the office 2010 download page. [step] Microsoft office can be legally downloaded from microsoft's website as long as you have a valid 25-character product key. To find it easily, search for " using your office 2010 product key ". <sep> (A) [substeps] If you don't have a csso account, you may have to create one. You will need to verify your identity with microsoft office 2010. (B) [substeps] Office 2010 is no longer available for purchase or as a trial from microsoft. You can still buy boxed copies from other retailers. (C) [substeps] Leave one or more lines between the tabs on the homepage and the window you will be downloading to provide information about what you want to download. [title] Open the primary file you wish to download. (D) [title] Enter the windows code to install microsoft office 2010. [title] Click on the save file to run the pc then re-open microsoft office 2010 now to continue.

SOLUTION: B

PROBLEM: [header] How to get along with co workers [title] Keep conversations light. [step] While you want to appear friendly and warm, certain topics should be avoided if you want to escape conflict at work. [substeps] For example, discussions about religion and politics are generally inappropriate at work, and can end up heated. <sep> (A) If too many co-workers are involved, then awkward silences will potentially occur. Nothing could go wrong with keeping a positive conversation light while working. (B) Also avoid overly personal conversations like your health, sexuality, personal relationship problems, or finances, and avoid asking your co-workers about these issues as well. If you feel uncomfortable with nosy or invasive inquiries into your personal life, or if the topic of conversation becomes controversial, do your best to change the subject. (C) Maintain a direct conversation about something other than your work but stick the conversation every now and then and leave it at that for instance. Stay focused on making a positive impression while your co workers do the same. (D) Some co workers might politely steer the conversation in another direction, then shift the topic to a new point. This is a good sign the co/worker is unlikely to be working with you to set the tone of the workplace, however.

SOLUTION:
B