instruction:
In this task, You are given a review of Amazon's food products. Your task is to divide them into two classes: negative or positive, depending on the content of the review.
question:
Over the past 10 years, this might be my first 1-star review of an Amazon seller. I wish I could give it less. Awful customer service. Had to file a claim with Amazon, who, fortunately, is working to assist and make it right. TL; DR: Seller sent a COMPLETELY different item than ordered, the tried to charge me to package/send said 7-8 foot item back to them in order to get a refund. My shipping/packing charges would have been over the price of the original item I ordered. My order: a small, 3-piece patio bistro foldable furniture set. What arrived: a 7-8 foot giant rocking outdoor swing of some kind. Incredibly heavy. 1) I contacted customer service to alert them of the mistakenly shipped item. 2) After months of communicating with their customer service team, requesting my original order, it still never came. 3) I contacted Amazon for help, as the seller refused to cooperate and provide a solution (i.e. a refund, my original order, or means of shipping the incorrect product back at no cost to me.) Worth noting - the packaging the original item arrived in was completely damaged and unusable (leaving scratches and bangs on the incorrect item as well). Best Choice Products customer service team is continuing to ask me to mail the item back (which would involve me purchasing the packing materials for a 7-8 foot item, and paying someone to take it to UPS, as I can't lift this item or fit it in my vehicle). Their solution? Customer service replied with "see if your friends can give you some free boxes or help you move it." Their other solution, "You can pay FedEx to pick it up." No, this isn't my responsibility as a customer to pay to fix a mistake on the company's end or to pay more than my original item cost to return their mistake. I strongly caution you against buying anything from this company.
answer:
negative


question:
I have very hard water where I live. I use this once or twice a week and it really helps remove the build up on my hair. I'll definitely keep using this.
answer:
positive


question:
I was so excited about these. I love premier protein and have been a customer for 10 years. I get tired of the milk based flavors all the time though. These looked great and peach is my favorite flavor so I was excited to try it. They look nice and smelled great. They also tasted good, and then the after taste comes. It feels like someone has sucked all the moisture out of your body through your tongue and then slathered it chalk. I tried to mix it with water, tried to drink it ice cold, nothing helped that after taste. I threw the entire 11 and 3/4 pack in the trash. Save your money, stick to the regular protein.
answer:

negative