In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.

Q: M: Hello. This is the China Telephone Company. What can I do for you? ,F: Is this the Complaints Department? ,M: Yes, it is. ,F: I want to complain about the bill I received this month. I don't think I've made that many phone calls. Have their rates gone up? There must be a mistake in your billing.
(A) M: Why do you think the telephone bill was not accurate? How much is ti? (B) M: Yes, your telephone line was always busy. But you still got a low bill, that's strange. (C) M: Do you mean that the telephone call was not clear. As IT department, I'll help you to solve it. (D) M: I’m sorry, I didn’t understand. Could you repeat a little louder, please?

A: A
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Q: M: Can I help you Madam? ,F: Yes, thank you. I seem to have lost my room key. ,M: Take it easy. You can go to the front desk to get the spare one.
(A) F: Thank you. I'll go to the front desk and get the spare key right now. (B) F: I am afraid I did not quite catch what you were saying. Please repeat it. (C) F: Okay, I won't leave the office until you give me the spare car keys. (D) F: Thank you so much for helping me check in.

A: A
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Q: F: I'm sorry I'm late for work, Mr.Brown. ,M: This is the second time you've been late this week! If you're late once more, I'll fire you.
(A) F: OK. I won't be late again the second time, boss. (B) F: OK. I won't be late again, boss. (C) F: What do you want for dinner, madame? (D) F: I am sorry. You spoke so rapidly that I did not catch the meaning of what you said. Could you repeat that?

A:
B
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