Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.

Q: I have looked for replacement filters for over a yearand just can't find any. I am glad to learn thatit was available at Amazon in the first place. Just what we needed. Thank you, thank you. And you saved me time, money andaggravation. Thanks again for having them. Sue Schrieffer

A: Good Review
****
Q: It arrived promptly.

A: Good Review
****
Q: As the picture on Amazon shows and as this product description describes it is a case with 2 hard shell pieces - one black piece that covers both the back (white) and also a rubber cover with opening in it.. Well it came complete with no openings for those pieces. I called Tech Armor on 11/23 to return it. After many email exchanges, two calls from their reps, they still had none of what was shown in the picture. This is deceptive advertising. Now I'm going after them.

A:
Bad review
****