TASK DEFINITION: In this task, you're given a review from Amazon's food products. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral or mixed, 4: good, 5: extremely good. 
PROBLEM: I have a recurring shipment of this product each month.  Every month when the boxes arrive they are barely in one piece and VERY mangled.  Last month one of the cases of water had to be repackaged before it arrived and it was a day late.  I suggest using a more sturdy box for shipping.  The water product is fine ... it's just the shipping packaging I have a problem with.

SOLUTION: 2

PROBLEM: Works fine for my Podcasting needs. I use it with a sure SM58 microphone. It is made of plastic and does feel cheap but I have had it for a few months and had zero problems with it. For desktop use it should be fine. Works great for my needs. Wouldn't recommend for heavy use on a stage or being tossed around.

SOLUTION: 4

PROBLEM: The chocolate cake is fantastic, so I had reason to think that this would be as well - not the case.  It was very dense & tasteless - totally unlike the airy, tasty chocolate. I want my money back or an even exchange for the chocolate cake mix.

SOLUTION:
1