TASK DEFINITION: In this task, you're given a review from Amazon's food products. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral or mixed, 4: good, 5: extremely good. 
PROBLEM: The only reason for the 3 stars was the packets the individual teas were in.  I love this tea, I have the ones in the tin on auto delivery.  I was taking a trip, and ordered these so I could take some with me on my trip.  Prior to leaving home I took some out of the box and put them in my suitcase.  I got to the hotel and tried to open the little packages.  Impossible to open the individual packages.  No knife with me, I ended up using a toe nail clipper to open the individual packages of each tea.  Hopefully this was just a problem with the first box, but I would not recommend buying this tea in the boxes, go for the cannisters.  If you do buy the boxes have something near by to open each and every packet of tea.

SOLUTION: 3

PROBLEM: If you are looking for  English muffins - go to the grocery store and buy them.  These do not even resemble English muffins and are tasteless.  However, if you are on a restricted diet (wheat flour, soy, dairy, gluten,etc.) these might be for you - check the list of ingredients.  I didn't care for them at all.

SOLUTION: 1

PROBLEM: What can i say, I love iced tea. I drink a lot of it, and love the convenience of these new individual serving size packets. I am also a big fan of Stash products, or rather of all the other stash products I have tried. I purchased a case of all 4 varieties,  (when i say i drink iced tea, i am not kidding) and these were all way too weak when i mixed them in my 16 ounces water bottle. I finally found that i needed to dissolve 2 packets in a small bit of hot water first (if not the tea clumped on me), and than add a packet of sweetener before adding the rest of the water just to make these palatable. Over all I am very dissatisfied with the product and will stick with the other brands that are out on the market.

SOLUTION:
2