Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.

[EX Q]: This is an excellent product and I have been using these pads for many years. There are other more expensive models, but they come in a very flimsy plastic packaging which does not protect them from moisture or damage. My only complaint about this box holder is that you must take the entire top of it out to open it.
[EX A]: Good Review

[EX Q]: I bought a pair of these at first and one has stopped working just after the return day. They sound great while they work but if you want headphones that will last you buy something else. Also tried to get in touch with customer service twice for this issue, only got an answering machine most times. Not worth trying since they were never able to send me another headset to make it right. I'm done returning them. Amazon took care of them quickly so I give them five stars.
[EX A]: Bad review

[EX Q]: Having owned most of the books in this line over the years, I'm always delighted with their new ideas - no matter how obvious they might be.
[EX A]:
Good Review