TASK DEFINITION: In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.
PROBLEM: F: Thank you for calling target.com. My name is Angela, and I'd be happy to assist you today. What is the name on the account? ,M: Mark Sanchez. ,F: Thank you, Mr Sanchez. What's your email address? ,M: It's mark889@gmail.com. ,F: Thank you, how may I help you today? ,M: I ordered some gifts from your website last week, but they haven't arrived yet. They were supposed to be here 2 days ago. ,F: I'm sorry to hear that sir, do you have the order number? ,M: Yes, it's 855321. ,F: One moment, please, alright sir, I think I've discovered what's going on. A couple of items in your order were damaged during transport. We are in the process of shipping your new items, but it could take up to 10 days for you to receive them.
(A) M: I am so excited! You mean it would be delivered this afternoon? (B) M: Why? I don' t understand at all! Helen! Please give me an explanation! (C) M: I’m sorry, I didn’t catch that. Would you mind speaking more slowly? (D) M: I was about to cry! I' m so frustrated! How can you lose my things?

SOLUTION: C

PROBLEM: M: Anna Cole, I'm so glad that I find myself here with you in the training camp. I imagined the training is pretty hard. ,F: Yes, it is. ,M: Could you please talk to me about your daily training? ,F: OK. I get up about 6:45. I have a very light breakfast at 7:00 and then I get to the pool by 7:30. ,M: I see. How long do you train? ,F: All daytime? ,M: You mean you swim for about 8 hours? ,F: Oh, no. Having trained for about 4 hours. I have lunch and then do track work and body exercises in the afternoon. I suppose I train until 4:00 o'clock in the afternoon. ,M: That's a long day. ,F: It's alright. ,M: What about your free time? What do you do? ,F: Well, I usually watch TV. I like American programs and sometimes go dancing at a nearby club. ,M: Dancing? ,F: Yes, but I go to bed early at most nights.
(A) M: Yeah, so you stay up late and dance at a club every night. (B) M: Yeah, so you always stay up late and chat online every night. (C) M: I am afraid I did not quite catch what you were saying. Please repeat it. (D) M: Yeah, so you never go to bed early.

SOLUTION: C

PROBLEM: M: Would you consider buying a self-driving car? ,F: I don't know. I guess I'd have to research a bit more about them before making that decision. ,M: It will probably be a while before we are able to buy them anyway. We might be seeing self-driving trucks on the road pretty soon, though. Google wants to change the commercial trucking industry. Right now, there are over 3 million truck drivers in the US, so adding self-driving trucks would likely take away a lot of jobs. But many drivers might still be able to accompany their trucks and get a full night's sleep in the process. ,F: Truck drivers cause a lot of accidents on the freeway, so I think I'd like to see self-driving trucks. It would make me feel safer on the road. ,M: Really? I think it might make me feel less safe. A human driver is much more likely to react quickly to something unexpected.
(A) F: I am not agree with you, I don't think they are safer. (B) F: I am really sorry, I did not catch that. Would you slow down, please? (C) F: I am not excited by their speed because I think they are not safe at all. (D) F: Are you serious? I don't understand why you feel scared by them.

SOLUTION:
D