In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.

Q: F: Thank you for calling target.com. My name is Angela, and I'd be happy to assist you today. What is the name on the account? ,M: Mark Sanchez. ,F: Thank you, Mr Sanchez. What's your email address? ,M: It's mark889@gmail.com. ,F: Thank you, how may I help you today? ,M: I ordered some gifts from your website last week, but they haven't arrived yet. They were supposed to be here 2 days ago. ,F: I'm sorry to hear that sir, do you have the order number? ,M: Yes, it's 855321. ,F: One moment, please, alright sir, I think I've discovered what's going on. A couple of items in your order were damaged during transport. We are in the process of shipping your new items, but it could take up to 10 days for you to receive them.
(A) M: I am so excited! You mean it would be delivered this afternoon? (B) M: Why? I don' t understand at all! Helen! Please give me an explanation! (C) M: I’m sorry, I didn’t catch that. Would you mind speaking more slowly? (D) M: I was about to cry! I' m so frustrated! How can you lose my things?

A: C
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Q: M: Hello, Barbara. Welcome back. You look great. ,F: Rod, it's lovely to see you again. ,M: How was your trip? ,F: Fun, but tiring. Milan was interesting. It's bigger than I expected, noisier and dirtier too. ,M: And Florence? What did you think of Florence? ,F: Well, I didn't go there. Have you been there? ,M: No, I've never been to Italy. I'd really like to go to Rome. Well, the cars in the car park. Is this all your luggage? ,F: Yes, but the suitcase is very heavy. ,M: Barbara, what's in it? Books or stones? ,F: Just 20 pairs of shoes.
(A) M: So you are taking 20 shoes to Milan now? (B) M: Why do you take so many shoes? (C) M: Why do you take stones to travel? (D) M: I’m sorry, I don’t understand. Could you say it again?

A: B
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Q: M: Thanks for agreeing to this interview, Miss Lerner. OK, so I have a few questions. First, when did you know you wanted to write children's books? ,F: Well, I studied creative writing in college, but after I graduated I worked in advertising. It wasn't until I had my own children that I got interested in children's books. ,M: Did you write one for your kids?
(A) F: I got interested in children's books when I had my own kids. Yes, I did. (B) F: When I got married, I start writing childrens book. Yes, I did. (C) F: I didn’t hear you. Please could you tell me again? (D) F: When I graduated from college, I began interested in children's book.  Yes, I did.

A:
A
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