instruction:
In this task, you're given a review from Amazon's food products. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral or mixed, 4: good, 5: extremely good. 
question:
I have been looking at this product for a couple months and finally gave in.  First of all, the name got my interest!  The taste is delicious BUT I'm having problems with the directions!  Haven't figured out if it's actually a hot beverage or do you put it in a hot beverage?!?!?!?!?  It has a scoop (small) and says to put that in a cup (instructions for 8 oz.) and then put a couple "shots" of hot water!  Shots of water????  And you can add frothing milk.  Hum!  Confused but I guess I will work with it.  Hope it doesn't take the whole container (very large) to figure it out. I would have given it 5 stars had I understood the instructions!
answer:
4


question:
I just received these bricks today and was very disappointed to find that BOTH of the bricks were broken and unusable as a serving/cooking plate.  They were busted completed in half. They were packaged in one sleeve of small bubble wrap in a shallow box with no other protection or packaging in the box.  I went online to try and return them and they are not eligible for return.  This is the first return I've ever tried to do in over 7 years of purchasing items off of amazon (to the tune of several orders a month!) and yet the one time that I want to return a defective product, I can't do it.  I will be much more careful about what is eligible for returns and what isn't in the future.
answer:
1


question:
After trying several of these k-cups, we threw the rest of the box away.  It only ever created flavorless brown water.  We then tried the Grove Square dark chocolate cocoa k-cups, and were much happier.
answer:

1