In this task, you're given a review from Amazon's food products. Your task is to generate a short summary of the given review in the input. Note that you don't need to write a complete sentence as a summary.
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Question: I ordered this item and was not pleased when it arrived, however the seller promptly contacted me to make things right. They refunded my purchase in full after requesting a photo of the item. Their response was quick and much appreciated. I will likely not purchase plants online any longer, however, if I do, I would not hesitate to consider this seller again mainly because of their customer service.

Answer: Good Service


Question: The soup is rich and tasty, but DON'T buy it from Amazon.  The packaging is so poor that the cans arive dented as did the replacement shipment. I got my money back but now have to pay more to buy this wonderful soup from my local grocer.

Answer: wonderful soup BUT....


Question: I love Earl Grey tea, but I'm trying to avoid caffeine. I was happy to find the Twinings Decaf Earl Grey tea, because locally I can only get herbal tea K-cups if I want to go caffeine-free. I have had the Twinings brand Earl Grey tea (with caffeine) in both tea bags and in a Tassimo T-disc. The K-cup version of their Earl Grey tea seems to have a much stronger bergamot taste than the other versions. I like my tea on the weak side, so I brew on the 10 oz. or 12 oz. setting - even so, the bergamot taste is still very strong (almost too much). If you are looking for Earl Grey K-cups and don't mind caffeine, I would try the Celestial Seasonings or Bigelow brands - they are better. If you are trying to avoid caffeine, these will give you more options and although not great - they still make a decent drink.

Answer:
Not bad, just not great.