TASK DEFINITION: Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
PROBLEM: I bought this as a gift for my father who has been complaining about how hard it is to find his favorite brand in stores, so I'm happy that Amazon.com had them. The bottles were wrapped properly and look fresh. Thank you!

SOLUTION: Good Review

PROBLEM: I just ordered and received my new Dell laptop with Windows 8. With all the negative reviews it looks to be a fairly simple install using this software. However, for some reason, Amazon won't ship me the Microsoft Office 2010 program until after I'm finished installing Win8 - you can't cancel within 30 days. It also says that because of shipping it will take up 1 hour longer than expected for delivery. If they send me, as promised, Word 2010, then it's going back to Amazon, not me.

SOLUTION: Bad review

PROBLEM: This stuff is very effective. I can't really tell much of a difference on my skin. It does have good ingredients that are better than most face lotions, which is why you'll want to use it. But you don't need to. If you're going for something natural and organic, then go with this one. It's been great at keeping out the rain when we've had storms here! =) And no nasty chemicals. Yay! :o)

SOLUTION:
Good Review