TASK DEFINITION: In this task, you're given a review from Amazon's food products. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral or mixed, 4: good, 5: extremely good. 
PROBLEM: I was on subscribe and save for these mints, but have switched to Spry due to Xylitol USA's awful company policy and customer service. If you buy something from Xylitol USA that arrives in bad shape and you want to return it for a refund, the company will tell you that they do not accept food back. When I insisted that the product was old (in my case two bags of xylitol sweetened dark chocolates that were old, whitish and tasteless) they said that they would NOT refund my money and, amazingly enough, offered a 25% discount on my NEXT purchase. I disputed the payment and my bank took care of the situation got me my  money back. No more purchases from this company for me.

SOLUTION: 2

PROBLEM: Good quality nectar.  Very tasty.  However, I was expecting 46 fluid ounces, not 46 ounces in weight.  I find that 46 ounces in weight makes about 32 fluid ounces.

SOLUTION: 4

PROBLEM: Regular Reduced fat milk from Horizon received slightly over a month away from the expiration date. My intention was to buy Whole milk but the product description is confusing. I sent an email to the customer support - no response, after 3 weeks I checked and found that they made the picture larger (good) but left the product description without change. As for me, it is crazy expensive shipping while I can get same Fat free or Reduced fat milk at StopNShop or Market Basket. The difficult thing is to find whole milk. Funny that Whole milk as natural product became unpopular. I guess too many people are concerned about becoming overweight:)

SOLUTION:
2