TASK DEFINITION: In this task, you are given a public comment from online platforms. You are expected to classify the comment into two classes: threat and non-threat. Threat is a statement that someone will be hurt or harmed, especially if the person does not do something in particular.
PROBLEM: Comment: United used to be a decent airline. In October 2010, they merged with Continental which had always, in my experience, been a horrible airline. We were flying back from New England when Continental-uniformed staff stepped into United Airlines jobs and immediately the customer service took a nose-dive. I filed a complaint for the way they treated my mother-in-law for just being a little slow to respond to them. That was the same weekend the TSA started the nude photoscanning and pat down searches, so it was a miserable trip home and we're still waiting to hear back on that complaint.

I wasn't surprised to see this in the news. Arrogance will always show in a company eventually. That their own crew had priority over a passenger makes me wonder if United's CEOs and middle managers need to take a course on capitalism.

Back of this may be a government regulation about flight crew transport. Many business problems trace back to government rules forcing impossible choices.

SOLUTION: Non-threat

PROBLEM: Comment: Put these fine you men in cages and let them rot.

SOLUTION: Threat

PROBLEM: Comment: That is what happens when hate fueled Mobs rule the day.  

No response would have been the best way to discourage the Nazi WS groups. No one would have got hurt and news cameras would have recorded a pathetic group marching on empty streets.

SOLUTION:
Non-threat