TASK DEFINITION: Given reviews from Amazon, classify those review based on their content into two classes: Negative or Positive.
PROBLEM: I had placed a huge order for my children for christmas. I was so upset when my children got the movie and there was no disc at all. so my bad review is with the company not with Amazon since they were kind enough to fix this problem and send another movie free of charge and free of shipping!! Thak you!

SOLUTION: Negative

PROBLEM: THIS AIR BED IS GREAT! I HAD PREVIOUSLY PAID WAY MORE FOR THE "A--O" BRAND, BUT THIS ONE IS EVERY BIT AS GOOD AS THE MORE EXPENSIVE ONE. I AM A GAL WITH A "MATURE" FIGURE, AND IT (TWIN) ONLY LOST A LITTLE AIR. WITH THE ELECTRIC PUMP, NO WORRIES! JUST A HINT FOR SOME OF YOU WITH BAD KNEES LIKE I HAVE....I PLACED TWO CAMP COTS SIDE BY SIDE AND LAID THE MATTRESS ON TOP. PERFECT FOR THESE TIRED OLD KNESS AND BODY TO GET UP AND OFF OF. KUDOS ON THIS AIR BED!

SOLUTION: Positive

PROBLEM: I had a wonderful time reading the book (and taking notes). It reminded me of the multiple occasions in which I have failed for lack of skills, but also showed me that there is a methodology to follow next time I have to confront a violated expectation (probably within the next five minutes)

SOLUTION:
Positive