TASK DEFINITION: In this task, you are given text for US Congressional and California state bills, your task is to generate a summary for this bill.
PROBLEM: SECTION 1. SHORT TITLE.

    This Act may be cited as the ``Government Customer Service 
Improvement Act of 2013''.

SEC. 2. DEFINITIONS.

    In this Act:
            (1) Agency.--The term ``agency''--
                    (A) means an Executive agency (as defined under 
                section 105 of title 5, United States Code) that 
                provides significant services directly to the public or 
                other entity; and
                    (B) does not include an Executive agency if the 
                President determines that this Act should not apply to 
                the Executive agency for national security reasons.
            (2) Customer.--The term ``customer'', with respect to an 
        agency, means any individual or entity that is directly served 
        by an agency.

SEC. 3. DEVELOPMENT OF CUSTOMER SERVICE STANDARDS.

    (a) Government-Wide Standards.--
            (1) In general.--The Director of the Office of Management 
        and Budget shall develop Government-wide standards for customer 
        service delivery, which shall be included in the Federal 
        Government Performance Plan required under section 1115 of 
        title 31, United States Code.
            (2) Requirements.--The standards developed under paragraph 
        (1) shall include--
                    (A) Government-wide goals for continuous service 
                improvements and efforts to modernize service delivery; 
                and
                    (B) where appropriate, Government-wide target 
                response times for telephone calls, electronic mail, 
                mail, benefit processing, and payments.
    (b) Agency Standards.--
            (1) In general.--The Chief Performance Officer for each 
        agency shall establish customer service standards in accordance 
        with the Government-wide standards established under subsection 
        (a), which shall be included in the Agency Performance Plans 
        required under section 1115 of title 31, United States Code.
            (2) Requirements.--Agency standards established under 
        paragraph (1) shall include, if appropriate--
                    (A) target call wait times during peak and non-peak 
                hours;
                    (B) target response times for correspondence, both 
                by mail and electronic mail;
                    (C) procedures for ensuring all applicable metrics 
                are incorporated into service agreements with 
                nongovernmental individuals and entities;
                    (D) target response times for processing benefits 
                and making payments; and
                    (E) recommendations for effective publication of 
                customer service contact information, including a 
                mailing address, telephone number, and email address.
    (c) Customer Service Input.--The Performance Improvement Officer 
for each agency shall collect information from customers of the agency 
regarding the quality of customer service provided by the agency. Each 
agency shall include the information collected under this subsection in 
the performance report made available by the agency under section 1116 
of title 31, United States Code.
    (d) Annual Performance Update.--The Director of the Office of 
Management and Budget shall include achievements by agencies in meeting 
the customer service performance measures and standards developed under 
subsection (a) in each update on agency performance required under 
section 1116 of title 31, United States Code.

SEC. 4. SERVICE IMPROVEMENT UNIT PILOT PROGRAM.

    (a) Established.--The Director of the Office of Management and 
Budget shall establish a pilot program, to be known as the Service 
Improvement Unit Pilot Program (in this section referred to as the 
``pilot program''), to provide assistance to agencies that do not meet 
the Government-wide standards established under section 3.
    (b) Personnel.--The heads of agencies with expertise in change 
management, process improvement, and information technology innovation 
shall detail employees to the Office of Management and Budget to work 
on the pilot program, based on the expertise and skills required to 
address service improvement goals.
    (c) Responsibilities.--Under the pilot program, the Office of 
Management and Budget shall work with agencies that are not meeting the 
customer service standards and performance measures established under 
section 3 to improve and modernize service delivery to develop 
solutions, including--
            (1) evaluating the efforts of the agency to improve service 
        delivery;
            (2) developing a plan to improve within existing resources 
        and by drawing on expertise and assistance from other agencies 
        (including the Office of Management and Budget) where 
        necessary;
            (3) monitoring implementation by the agency of the plan 
        developed under paragraph (2) until the customer service 
        standards and performance measures are met; and
            (4) submitting to the Director of the Office of Management 
        and Budget monthly reports on the progress being made to 
        improve service at the agency until the customer service 
        standards are met.
    (d) Report.--Not later than 2 years after the date of enactment of 
this Act, the Director of the Office of Management and Budget shall 
submit to Congress a report on the accomplishments and outcomes of the 
pilot program and any recommendations relating to achieving the 
customer service standards and performance measures established under 
section 3.
    (e) Support.--The Administrator of General Services shall provide 
administrative and other support in order to implement the pilot 
program under this section. The heads of agencies shall, as appropriate 
and to the extent permitted by law, provide at the request of the 
Director of the Office of Management and Budget up to 2 personnel 
authorizations who have expertise in change management, process 
improvement, and information technology innovation to support the pilot 
program.
    (f) Termination.--The authority to carry out the pilot program 
shall terminate 2 years after the date of enactment of this Act.

SEC. 5. RETIREMENT REPORTING.

    (a) Definition.--In this section, the term ``agency'' has the 
meaning given that term in section 551 of title 5, United States Code.
    (b) Reports.--
            (1) In general.--Except as provided in paragraph (2) and 
        not later than 30 days after the date of enactment of this Act, 
        and every month thereafter, the Director of the Office of 
        Personnel Management shall submit to Congress and the 
        Comptroller General of the United States, and issue publicly 
        (including on the Web site of the Office of Personnel 
        Management), a report that--
                    (A) for each agency, evaluates the timeliness, 
                completeness, and accuracy of information submitted by 
                the agency relating to employees of the agency who are 
                retiring; and
                    (B) indicates--
                            (i) the total number of applications for 
                        retirement benefits, lump sum death benefits, 
                        court ordered benefits, phased retirement, and 
                        disability retirement that are pending action 
                        by the Office of Personnel Management; and
                            (ii) the number of months each such 
                        application has been pending.
            (2) Suspension of reporting requirement.--Paragraph (1) 
        shall not apply to the Director of the Office of Personnel 
        Management for any month immediately following a 3-year period 
        in which there are no applications described in paragraph 
        (1)(B) that have been pending for more than 60 days.
    (c) Modernization Timeline.--The Director of the Office of 
Personnel Management shall establish--
            (1) a timetable for the completion of each component of the 
        retirement systems modernization project of the Office of 
        Personnel Management, including all data elements required for 
        accurate completion of adjudication; and
            (2) the date by which all Federal payroll processing 
        entities will electronically transmit all personnel data to the 
        Office of Personnel Management.
    (d) Budget Request.--The Office of Personnel Management shall 
include a detailed statement regarding the progress of the Office of 
Personnel Management in completing the retirement systems modernization 
project of the Office of Personnel Management and recommendations to 
Congress regarding the additional resources needed to fully implement 
the retirement systems modernization project of the Office of Personnel 
Management in each budget request of the Office of Personnel Management 
submitted as part of the preparation of the budget of the President 
submitted to Congress under section 1105(a) of title 31, United States 
Code.

SEC. 6. NO INCREASE IN EXPENDITURES.

    It is the sense of Congress that no additional funds should be 
appropriated to carry out this Act.

SOLUTION: Government Customer Service Improvement Act of 2013 - Requires the Director of the Office of Management and Budget (OMB) to develop government-wide standards for customer service delivery, which shall be included in the Federal Government Performance Plan. Requires such standards to include: (1) government-wide goals for continuous service improvements and efforts to modernize service delivery; and (2) government-wide target response times for telephone calls, electronic mail, mail, benefit processing, and payments.  Directs: (1) the Chief Performance Officer for each executive agency to establish customer service standards in accordance with such government-wide standards, which shall be included in Agency Performance Plans; (2) the Performance Improvement Officer for each agency to collect information from customers of the agency regarding the quality of customer service provided; and (3) the Director to include agency achievements in meeting such standards and customer service performance measures in each required update on agency performance. Requires: (1) the Director to establish a two-year Service Improvement Unit Pilot Program to provide assistance to agencies that do not meet such government-wide standards, and (2) the Administrator of General Services (GSA) to provide administrative and other support to implement such Program. Requires the Director of the Office of Personnel Management (OPM) to: (1) submit to Congress and the Comptroller General (GAO) and issue publicly every month a report on information submitted by each federal agency regarding its employees who are retiring and pending applications for retirement benefits, (2) establish a timetable for completion of OPM's retirement systems modernization project and a deadline by which all federal payroll processing entities will electronically transmit all personnel data to OPM, and (3) include in each annual budget request a statement on OPM's progress in completing such project and resources needed to implement it.

PROBLEM: SECTION 1. SHORT TITLE.

    This Act may be cited as the ``Health Equity and Access under the 
Law for Immigrant Women and Families Act of 2014'' or as the ``HEAL 
Immigrant Women and Families Act of 2014''.

SEC. 2. FINDINGS.

    Congress finds as follows:
            (1) Insurance coverage reduces harmful health disparities 
        by alleviating cost barriers to and increasing utilization of 
        basic preventive health services, especially among low-income 
        and underserved populations, and especially among women.
            (2) Based solely on their immigration status, many 
        immigrants and their families face legal restrictions on their 
        ability to obtain health insurance coverage through Medicaid, 
        CHIP, and Health Insurance Exchanges.
            (3) Lack of health insurance contributes to persistent 
        disparities in the prevention, diagnosis, and treatment of 
        negative health outcomes borne by immigrants and their 
        families.
            (4) Immigrant women are disproportionately of reproductive 
        age, low-income, and lacking health insurance coverage. Legal 
        barriers to affordable health insurance coverage therefore 
        particularly exacerbate their risk of negative sexual, 
        reproductive, and maternal health outcomes, with lasting health 
        and economic consequences for immigrant women, their families, 
        and society as a whole.
            (5) Denying coverage or imposing waiting periods for 
        coverage unfairly hinders the ability of immigrants to take 
        responsibility for their own health and economic well-being and 
        that of their families. To fully and productively participate 
        in society, access to health care is fundamental, which for 
        women includes access to the services necessary to plan whether 
        and when to have a child.
            (6) The population of immigrant families in the United 
        States is expected to continue to grow. Indeed one in five 
        children in the United States is part of an immigrant family. 
        It is therefore in the nation's shared public health and 
        economic interest to remove legal barriers to affordable health 
        insurance coverage based on immigration status.

SEC. 3. REMOVING BARRIERS TO HEALTH COVERAGE FOR LAWFULLY PRESENT 
              INDIVIDUALS.

    (a) Medicaid.--Section 1903(v)(4) of the Social Security Act (42 
U.S.C. 1396b(v)(4)) is amended--
            (1) by amending subparagraph (A) to read as follows:
    ``(A) Notwithstanding sections 401(a), 402(b), 403, and 421 of the 
Personal Responsibility and Work Opportunity Reconciliation Act of 
1996, payment shall be made under this section for care and services 
that are furnished to aliens, including those described in paragraph 
(1), if they otherwise meet the eligibility requirements for medical 
assistance under the State plan approved under this title (other than 
the requirement of the receipt of aid or assistance under title IV, 
supplemental security income benefits under title XVI, or a State 
supplementary payment), and are lawfully present in the United 
States.'';
            (2) in subparagraph (B)--
                    (A) by striking ``a State that has elected to 
                provide medical assistance to a category of aliens 
                under subparagraph (A)'' and inserting ``aliens 
                provided medical assistance pursuant to subparagraph 
                (A)''; and
                    (B) by striking ``to such category'' and inserting 
                ``to such alien''; and
            (3) in subparagraph (C)--
                    (A) by striking ``an election by the State under 
                subparagraph (A)'' and inserting ``the application of 
                subparagraph (A)'';
                    (B) by inserting ``or be lawfully present'' after 
                ``lawfully reside''; and
                    (C) by inserting ``or present'' after ``lawfully 
                residing'' each place it appears.
    (b) CHIP.--Subparagraph (J) of section 2107(e)(1) of the Social 
Security Act (42 U.S.C. 1397gg(e)(1)) is amended to read as follows:
                    ``(J) Paragraph (4) of section 1903(v) (relating to 
                lawfully present individuals).''.
    (c) Effective Date.--
            (1) In general.--Except as provided in paragraph (2), the 
        amendments made by this section shall take effect on the date 
        of the enactment of this Act and shall apply to services 
        furnished on or after the date that is 90 days after such date 
        of the enactment.
            (2) Exception if state legislation required.--In the case 
        of a State plan for medical assistance under title XIX, or a 
        State child health plan under title XXI, of the Social Security 
        Act which the Secretary of Health and Human Services determines 
        requires State legislation (other than legislation 
        appropriating funds) in order for the plan to meet the 
        additional requirements imposed by the amendments made by this 
        section, the respective State plan shall not be regarded as 
        failing to comply with the requirements of such title solely on 
        the basis of its failure to meet these additional requirements 
        before the first day of the first calendar quarter beginning 
        after the close of the first regular session of the State 
        legislature that begins after the date of the enactment of this 
        Act. For purposes of the previous sentence, in the case of a 
        State that has a 2-year legislative session, each year of such 
        session shall be deemed to be a separate regular session of the 
        State legislature.

SEC. 4. REMOVING BARRIERS TO HEALTH COVERAGE FOR INDIVIDUALS GRANTED 
              DEFERRED ACTION FOR CHILDHOOD ARRIVALS.

    (a) In General.--For the purposes of eligibility under any of the 
provisions referred to in subsection (b), individuals granted deferred 
action under the Deferred Action for Childhood Arrivals process of the 
Department of Homeland Security, as described in the memorandum of the 
Secretary of Homeland Security on June 15, 2012, shall be considered 
lawfully present in the United States.
    (b) Provisions Described.--The provisions described in this 
subsection are the following:
            (1) Exchange eligibility.--Section 1311 of the Patient 
        Protection and Affordable Care Act (42 U.S.C. 18031).
            (2) Reduced cost-sharing eligibility.--Section 1402 of the 
        Patient Protection and Affordable Care Act (42 U.S.C. 18071).
            (3) Premium subsidy eligibility.--Section 36B of the 
        Internal Revenue Code of 1986.
            (4) Medicaid and chip eligibility.--Titles XIX and XXI of 
        the Social Security Act, including under section 1903(v) of 
        such Act (42 U.S.C. 1396b(v)).
    (c) Effective Date.--
            (1) In general.--Subsection (a) shall take effect on the 
        date of the enactment of this Act.
            (2) Transition through special enrollment period.--In the 
        case of an individual described in subsection (a) who, before 
        the first day of the first annual open enrollment period under 
        subparagraph (B) of section 1311(c)(6) of the Patient 
        Protection and Affordable Care Act (42 U.S.C. 18031(c)(6)) 
        beginning after the date of the enactment of this Act, is 
        granted deferred action described in subsection (a) and who, as 
        a result of such subsection, qualifies for a subsidy described 
        in paragraph (2) or (3) of such subsection, the Secretary of 
        Health and Human Services shall establish a special enrollment 
        period under section 1311(c)(6)(C) of such Act during which 
        such individual may enroll in qualified health plans through 
        Exchanges under title I of such Act and qualify for such a 
        subsidy. For such an individual who has been granted deferred 
        action as of the date of the enactment of this Act, such 
        special enrollment period shall begin not later than 90 days 
        after such date of enactment. Nothing in this paragraph shall 
        be construed as affecting the authority of the Secretary to 
        establish additional special enrollment periods under section 
        1311(c)(6)(C) of the Patient Protection and Affordable Care Act 
        (42 U.S.C. 18031(c)(6)(C)).

SOLUTION: Health Equity and Access under the Law for Immigrant Women and Families Act of 2014 or the HEAL Immigrant Women and Families Act of 2014 - Amends titles XIX (Medicaid) and XXI (Children's Health Insurance) (CHIP) of the Social Security Act to extend Medicaid and CHIP coverage to aliens lawfully present in the United States.  Makes individuals granted deferred action under the Deferred Action for Childhood Arrivals process eligible for: (1) health care exchanges and reduced cost sharing under the Patient Protection and Affordable Care Act, (2) premium subsidies under the Internal Revenue Code, and (3) Medicaid and CHIP.

PROBLEM: SECTION 1. EXEMPTION FROM PAYMENT OF INDIVIDUAL CONTRIBUTIONS UNDER 
              MONTGOMERY GI BILL OF INDIVIDUALS WHO SERVE AS ACTIVE 
              DUTY MEMBERS OF THE ARMED FORCES UNDER EXECUTIVE ORDER 
              13235.

    (a) Active Duty Program.--Notwithstanding section 3011(b) of title 
38, United States Code, no reduction in basic pay otherwise required by 
such section shall be made in the case of a covered member of the Armed 
Forces.
    (b) Selected Reserve Program.--Notwithstanding section 3012(c) of 
such title, no reduction in basic pay otherwise required by such 
section shall be made in the case of a covered member of the Armed 
Forces.
    (c) Termination of On-Going Reductions in Basic Pay.--In the case 
of a covered member of the Armed Forces who first became a member of 
the Armed Forces or first entered on active duty as a member of the 
Armed Forces before the date of the enactment of this Act and whose 
basic pay would, but for subsection (a) or (b) of this section, be 
subject to reduction under section 3011(b) or 3012(c) of such title for 
any month beginning on or after that date, the reduction of basic pay 
of such covered member of the Armed Forces under such section 3011(b) 
or 3012(c), as applicable, shall cease commencing with the first month 
beginning on or after that date.
    (d) Refund of Contributions.--(1) In the case of any covered member 
of the Armed Forces whose basic pay was reduced under section 3011(b) 
or 3012(c) of such title for any month beginning before the date of the 
enactment of this Act, the Secretary concerned shall pay to such 
covered member of the Armed Forces an amount equal to the aggregate 
amount of reductions of basic pay of such member of the Armed Forces 
under such section 3011(b) or 3012(c), as applicable, as of that date.
    (2) Any amount paid to a covered member of the Armed Forces under 
paragraph (1) shall not be included in gross income under the Internal 
Revenue Code of 1986.
    (3) Amounts for payments under paragraph (1) shall be derived from 
amounts appropriated or otherwise made available to the Secretary 
concerned for military personnel in chapter 1 of title I of the 
Emergency Supplemental Appropriations Act for Defense and for the 
Reconstruction of Iraq and Afghanistan, 2004 (Public Law 108-106; 117 
Stat. 1209).
    (4) In this subsection, the term ``Secretary concerned'' means--
            (A) the Secretary of the Army, with respect to matters 
        concerning the Army;
            (B) the Secretary of the Navy, with respect to matters 
        concerning the Navy or the Marine Corps;
            (C) the Secretary of the Air Force, with respect to matters 
        concerning the Air Force; and
            (D) the Secretary of Homeland Security, with respect to 
        matters concerning the Coast Guard.
    (e) Covered Member of the Armed Forces Defined.--In this section, 
the term ``covered member of the Armed Forces'' means any individual 
who serves on active duty as a member of the Armed Forces during the 
period--
            (1) beginning on November 16, 2001, the date of Executive 
        Order 13235, relating to National Emergency Construction 
        Authority; and
            (2) ending on the termination date of the Executive order 
        referred to in paragraph (1).

SEC. 2. OPPORTUNITY FOR INDIVIDUALS WHO SERVE AS ACTIVE DUTY MEMBERS OF 
              THE ARMED FORCES UNDER EXECUTIVE ORDER 13235 TO WITHDRAW 
              ELECTION NOT TO ENROLL IN MONTGOMERY GI BILL.

    Section 3018 of title 38, United States Code, is amended--
            (1) by redesignating subsections (c) and (d) as subsection 
        (d) and (e), respectively;
            (2) by inserting after subsection (b) the following new 
        subsection (c):
    ``(c)(1) Notwithstanding any other provision of this chapter, 
during the one-year period beginning on the date of the enactment of 
this subsection, an individual who--
            ``(A) serves on active duty as a member of the Armed Forces 
        during the period beginning on November 16, 2001, and ending on 
        the termination date of Executive Order 13235, relating to 
        National Emergency Construction Authority; and
            ``(B) has served continuously on active duty without a 
        break in service following the date the individual first 
        becomes a member or first enters on active duty as a member of 
        the Armed Forces,
shall have the opportunity, on such form as the Secretary of Defense 
shall prescribe, to withdraw an election under section 3011(c)(1) or 
3012(d)(1) of this title not to receive education assistance under this 
chapter.
    ``(2) An individual described paragraph (1) who made an election 
under section 3011(c)(1) or 3012(d)(1) of this title and who--
            ``(A) while serving on active duty during the one-year 
        period beginning on the date of the enactment of this 
        subsection makes a withdrawal of such election;
            ``(B) continues to serve the period of service which such 
        individual was obligated to serve;
            ``(C) serves the obligated period of service described in 
        subparagraph (B) or before completing such obligated period of 
        service is described by subsection (b)(3)(B); and
            ``(D) meets the requirements set forth in paragraphs (4) 
        and (5) of subsection (b),
is entitled to basic educational assistance under this chapter.''; and
            (3) in subsection (e), as so redesignated, by inserting 
        ``or (c)(2)(A)'' after ``(b)(1)''.

SOLUTION:
Exempts from the mandatory payroll deductions ($100 for the first 12 months of active duty pay) under the veterans' basic educational assistance program, members of the Armed Forces and Selected Reserve on active duty between November 16, 2001, and the termination date of Executive Order 13235, who elect to receive basic educational assistance. Provides for reimbursement of payroll deductions taken prior to the enactment of this Act. Allows such members to withdraw an election not to receive basic educational assistance.