TASK DEFINITION: Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
PROBLEM: The plastic is so cheap that even with the adjustable legs, it does not stand up straight. And mine arrived broken. When I called them about it, they offered to send a replacement if I'd return this one. That just pisses me off. They're ripping off customers. It was pretty bad quality. Not what you see on tv or in stores. Plus since there are no directions and it's very hard because of the size, you'll definitely need someone who can help assemble it. There were tons of parts as well.

SOLUTION: Bad review

PROBLEM: I've been in an office environment with this product for a week, and am looking to see how long the tip will last before failing. The rubber is starting to pull away, showing some signs now of cracking, I only use the tool occasionally but it should not be failing so soon. Too bad cause it's perfect ergonomically otherwise. A very high defect rate on mine makes me think that's just the nature of the beast. Would love if they could re-design it.

SOLUTION: Bad review

PROBLEM: I like the book, a perfect size to take traveling. It is a great price and well worth reading. I would recommend this book.

SOLUTION:
Good Review