In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.

[EX Q]: F: Thank you for calling target.com. My name is Angela, and I'd be happy to assist you today. What is the name on the account? ,M: Mark Sanchez. ,F: Thank you, Mr Sanchez. What's your email address? ,M: It's mark889@gmail.com. ,F: Thank you, how may I help you today? ,M: I ordered some gifts from your website last week, but they haven't arrived yet. They were supposed to be here 2 days ago. ,F: I'm sorry to hear that sir, do you have the order number? ,M: Yes, it's 855321. ,F: One moment, please, alright sir, I think I've discovered what's going on. A couple of items in your order were damaged during transport. We are in the process of shipping your new items, but it could take up to 10 days for you to receive them.
(A) M: I am so excited! You mean it would be delivered this afternoon? (B) M: Why? I don' t understand at all! Helen! Please give me an explanation! (C) M: I’m sorry, I didn’t catch that. Would you mind speaking more slowly? (D) M: I was about to cry! I' m so frustrated! How can you lose my things?
[EX A]: C

[EX Q]: M: Hi, Rosa, what are you doing? ,F: I'm trying to pick an English literature course for this term. ,M: Take Professor Holds class. I took hers last year. ,F: Really? What's she like? ,M: Fantastic. I think she is really a good teacher. ,F: Why? What makes her so good? ,M: For one thing, she is really funny. She's also smart. So you learn a lot. ,F: What do you think of Professor Vance? ,M: He is boring. Most students fall asleep in his class and he is hard to talk to.
(A) F: I didn’t hear you. Please could you tell me again? (B) F: Really? You think he is easy to talk to and you think Professor Holt's class is ordinary? (C) F: So, many teachers fall asleep in his class and you think Professor Holt's class is attractive? (D) F: So, he is hard to talk to and you think Professor Holt's class is attractive? Okay, I see.
[EX A]: D

[EX Q]: M: Hi, this is the Friends of the Environment office, isn't it? ,F: Yes, it is.
(A) M: Yeah, I know that I'm at a factory now. (B) M: Great! I'm so glad to leave your office. (C) M: Great! I'm so glad to be at your office. (D) M: I am really sorry, I did not catch that. Would you slow down, please?
[EX A]:
C