TASK DEFINITION: You are given a review of Amazon's food products. Your task is to divide them into two classes: negative or positive, depending on the content of the review.
PROBLEM: We have this model about a year now.  It hasn't worked right from the beginning.  We often had trouble closing the top.  Sometimes it doesn't work at all.  Other times it works like a charm.  When it works like a charm, it's not uncommon to find coffee grounds in the cup. It's a mess.  I bought the same model for the office. The experience was similar.  Sometimes it makes a full cup of coffee other times it doesn't.  Sometimes it won't even work at all.  We have to turn it on and off and cross our fingers. A friend reports these problems as well.  I agree with the reviewer who says, DO NOT BUY.  A waste of money for the machine,for the K-cup that couldn't be used, and an exercise in frustration. We're in the market for a different brand.  When Keurig first came out, they had the market.  They have a lot of competition now . . . which hopefully will make it easier to find a machine that works well.

SOLUTION: Negative

PROBLEM: What a great gift! I bought it for a couple of foodie friends and they LOVED it. It came beautifully packaged ready to gift. I would totally recommend it.

SOLUTION: Positive

PROBLEM: I thought I'd try the multi-pack to see which flavor I liked the best, but I like them all. They are healthy, fulfilling, and all good ingredients I can actually pronounce. These are the smaller packs, and now I can proceed to ordering the larger bags. Love these cookies!

SOLUTION:
Positive