In this task, you're given a context passage, followed by a question that needs to be answered. Based on the paragraph, you must write unambiguous answers to the questions and your answer must refer to a specific phrase from the paragraph. If multiple answers seem to exist, write the answer that is the most plausible.

Also we have no Internet here either so I had to email via iPhone and each time I pressed delete it deleted a whole sentence which made me cry . Yesterday at the park two dogs ran into me . Hard . 
Question: Why were they crying while emailing customer service ?
Their Iphone kept sdeleting messages .

But it just makes me feel unimportant . Unless I have something really important I almost always go out to his house to look after him or just cuddle with him if he's sick . It just doesn't feel like it's reciprocated . 
Question: Why am I feeling unimportant ?
My boyfriend doesn't reciprocate my efforts .

John loves coffee.  He loves coffee so much, that he goes to a special coffee shop to buy a very expensive bag of coffee every single week.  His favorite part is making the coffee, and smelling the coffee through his whole house as it is brewing.  When he gets home from buying the coffee, he pulls out the coffee maker, puts water in the pot, and pours just the right amount of coffee grounds into the filter at the top.  After the water and coffee is in the coffee pot, he turns it on, and sets it to perk.  Once it starts, you can hear the coffee brewing, the water heating, and the water being forced through the coffee grounds.  It starts to smell like the best coffee ever, and John is happy.  When it finishes, the coffee maker beeps, and he knows it is finished.  He pours himself a cup of coffee, and adds his cream and a touch of sugar. 
Question: What did they add to their coffee?

sugar and creamer