TASK DEFINITION: In this task, you're given a review from Amazon's food products. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral or mixed, 4: good, 5: extremely good. 
PROBLEM: I guess there is a reason that the ingredient section on this page doesn't mention that the first ingredient is trans fat (partially hydrogenated oil).  Had I know, I would not have purchased this.  Consumers need to vote with their dollars and avoid buying items where the manufacturer is using cheap and unhealthy ingredients.

SOLUTION: 1

PROBLEM: The only reason for the 3 stars was the packets the individual teas were in.  I love this tea, I have the ones in the tin on auto delivery.  I was taking a trip, and ordered these so I could take some with me on my trip.  Prior to leaving home I took some out of the box and put them in my suitcase.  I got to the hotel and tried to open the little packages.  Impossible to open the individual packages.  No knife with me, I ended up using a toe nail clipper to open the individual packages of each tea.  Hopefully this was just a problem with the first box, but I would not recommend buying this tea in the boxes, go for the cannisters.  If you do buy the boxes have something near by to open each and every packet of tea.

SOLUTION: 3

PROBLEM: Yikes!  What was I thinking when I ordered 12 cans of this  stuff?  The food pantry may be getting some.  It tastes like.....well, I can't use the words I'd like to. Let's just say that it has no character at all...no distinct taste....if yu blinded yourself and then drank the coffee, I don't know if you'd even know it was coffee!  I use just more than the amount suggessted;..;...doesn't help.

SOLUTION:
2