In this task, you will be shown a passage. You need to write a fill-in-the-gap question based on your understanding of the events that might be inferred from the passage. Your question should be answerable based on the passage and only have one correct answer. Show the gap in your question with a _ .
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Question: Energy giant Scottish Power is mired in disputes and struggling to clear a giant complaints backlog — six months after it promised to clean up its act. Money Mail’s postbag is still overflowing with letters from angry readers, despite the company’s vow to change its ways after scooping our Wooden Spoon award for rotten customer service. In January, after the power firm scooped our ‘gong’, boss Neil Clitheroe promised an overhaul, blaming its problems on a botched £200 million computer upgrade. The firm had been under siege from irate customers for much of last year. We handed a dossier to Scottish Power as complaints poured in and alerted regulator Ofgem last summer.Angry readers are still receiving rotten serviceScottish Power received more complaints than eight rival energy firms combinedBoss Neil Clitheroe says firm is on track to clear issues by end of the year

Answer: The 71-year-old retired flooring contractor, from Troon, South Ayrshire, was sent a letter in December to say his _ account was £759 in credit.


Question: (CNN) Say hello to Beyonce: the political goddess. She has been inching toward this transformation since 2011's album "4", which despite modest sales felt raw, candid, authentically independent and political; it pushed buttons. With "Lemonade", the visual album she unveiled on HBO Saturday night, Beyoncé has now emerged further — unapologetic, in all of her identities. Who knows what sparked her musical revolution. Could it be the advent of social media and the public craving to know personal details of her life? The flood in New Orleans? The drumbeat of police shootings of people of color? The rise of Black Lives Matter? Motherhood?Clay Cane: With release of "Lemonade," Beyonce steps further into realm of political statement"Lemonade" likely not about infidelity and Jay Z, but black women's relationship with patriarchal society

Answer: _ encourages the rage, carries the baseball bat, shatters the car windows, and hauntingly floats in red.


Question: (CNN) In the final months of the 2016 campaign, longtime Donald Trump associate Roger Stone repeatedly discussed his backchannel communications with WikiLeaks founder Julian Assange and claimed knowledge of forthcoming leaks from the group, a CNN KFile review of his public statements shows. Stone's comments about WikiLeaks have come under increased scrutiny as the FBI and congressional committees investigate whether Trump associates were involved in Russian efforts to interfere in the 2016 election. Stone has repeatedly and publicly denied that he had any contact with Russian officials during the campaign. Stone declined to answer questions from CNN for this story. After this story was published, WikiLeaks tweeted, "WikiLeaks & Assange have repeatedly confirmed that they have never communicated with Stone."Stone repeatedly discussed his back channel communications with WikiLeaks founder Julian Assange.Stone has repeatedly and publicly denied that he had any contact with Russian officials during the campaign.

Answer:
"I have been forthright about the fact that Julian Assange of _ and I share a common friend who has communicated with both of us," he writes.