Given a category and a set of five words, find the word from the set that does not belong (i.e. is the least relevant) with the other words in the category. Words are separated by commas.

[Q]: Category: aesthetic characteristic 
Words: loyal, medium, ghostly, tone, fair
[A]: loyal


[Q]: Category: secretary duty 
Words: errands, schedule appointments, image, make coffee, file
[A]: image


[Q]: Category: direction 
Words: backward, south, down, forward, shameful
[A]:
shameful