In this task, you will be shown a passage. You need to write a fill-in-the-gap question based on your understanding of the events that might be inferred from the passage. Your question should be answerable based on the passage and only have one correct answer. Show the gap in your question with a _ .

Ex Input:
Energy giant Scottish Power is mired in disputes and struggling to clear a giant complaints backlog — six months after it promised to clean up its act. Money Mail’s postbag is still overflowing with letters from angry readers, despite the company’s vow to change its ways after scooping our Wooden Spoon award for rotten customer service. In January, after the power firm scooped our ‘gong’, boss Neil Clitheroe promised an overhaul, blaming its problems on a botched £200 million computer upgrade. The firm had been under siege from irate customers for much of last year. We handed a dossier to Scottish Power as complaints poured in and alerted regulator Ofgem last summer.Angry readers are still receiving rotten serviceScottish Power received more complaints than eight rival energy firms combinedBoss Neil Clitheroe says firm is on track to clear issues by end of the year

Ex Output:
The 71-year-old retired flooring contractor, from Troon, South Ayrshire, was sent a letter in December to say his _ account was £759 in credit.


Ex Input:
(CNN) What do United Airlines, White House Press Secretary Sean Spicer and Fox News host Bill O'Reilly have in common? They all bungled responses to public relations crises this week, says Lanny Davis, a lawyer and crisis management specialist. Speaking with CNN's Michael Smerconish on Saturday, Davis said United Airlines' response to a viral video of a passenger being dragged off a flight was a "textbook case of how to do everything wrong." Davis, whose past clients include Martha Stewart and the NFL's Washington Redskins, was particularly critical of United CEO Oscar Munoz. In his initial statement about the incident on Monday, Munoz only apologized for "having to re-accommodate ... customers." An email he later sent to United employees described the removed passenger as "disruptive and belligerent."PR expert says United bungled apology for forcibly removing passengerSays Sean Spicer broke "cardinal rule" of PR by comparing Syria's Assad to HitlerAdvises Bill O'Reilly to own up to mistakes and apologize

Ex Output:
_ broke a "cardinal rule of trying to compare something, anything, to Hitler," said Davis.


Ex Input:
Full footage of a body camera worn by the Utah police officer who shot dead an unarmed man as he raised a hand from his sweatpants in August has been released. Prosecutors ruled in October that that Salt Lake City Officer Bron Cruz was justified for fatally shooting Dillon Taylor twice in the chest and abdomen. Salt Lake County District Attorney Sim Gill said that Cruz had every reason to believe that Taylor was armed and dangerous. 'By the time Dillon drew his hands from his waistband, Officer Cruz’s belief that Dillon was presenting a weapon was reasonable,' he said after the ruling, according to the Salt Lake Tribune.WARNING: GRAPHIC CONTENTOfficer Bron Cruz shot Dillon Taylor twice after responding to a call about armed men in Salt Lake CityTaylor walked away from police then turned and had his hands in his pantsProsecutors ruled that Cruz's fear that Taylor had a weapon was justified at the timeVideo shows moment Cruz patted down Taylor afterwards and realized he wasn't carrying a weaponAlso shows Taylor had headphones - which his family claim he was wearing at time and thus couldn't hear Cruz's orders to put hands up

Ex Output:

_ can then be heard speaking into his radio 'shots fired, shots fired, get me medical here now'.