TASK DEFINITION: Given reviews from Amazon, classify those review based on their content into two classes: Negative or Positive.
PROBLEM: I had placed a huge order for my children for christmas. I was so upset when my children got the movie and there was no disc at all. so my bad review is with the company not with Amazon since they were kind enough to fix this problem and send another movie free of charge and free of shipping!! Thak you!

SOLUTION: Negative

PROBLEM: Yes, all the reviews are correct: This is an excellent writer detailing some of the most gruesome killings of all time. It is the fastest 650 pages you will ever read, I gaurantee it.One note: This book might also be called "Vincent Bugliosi: The Man Who Brought Down Charles Manson And Lived to Tell About It." That is to say, Bugliosi is evidently proud (rightfully so) of his accomplishment as the lead prosecutor on the case. And he pretty much makes mincemeat out the intellect of the LAPD and the defense attorneys involved. But like any good prosecutor (and Bugliosi is most certainly that) he has quite a bit of evidence to back his charges of ineptitude. If I were Kanarek, or a Tate detective, I'd be pretty embarrassed knowing this book is an all-time bestseller.But who are we kidding, this is the definitive book on Tate-Labianca. A truly fantastic read.

SOLUTION: Positive

PROBLEM: We received our comforter, and it was not the dimensions advertised. We contacted the seller(Egyptian Cotton Factory Outlet Store) and the claimed manufacturer (Warm Things). The manufacturer responded quickly to tell us that this seller does not have access to their products. The seller has copied the language from the manufacturer's website and is selling fraudulent products in their name. If you care about the quality or dimensions of the comforter you're buying, don't buy from them.

SOLUTION:
Negative