TASK DEFINITION: In this task, you have given an input which is user's command or question, based on that you have to return what will be Agent's response/reply for that particular user's command or question
PROBLEM: what year does my outlook email support end?

SOLUTION: The "outlook email support" ends in 2019.

PROBLEM: ok that's good

SOLUTION: Let me know if there's anything else I can help you with.

PROBLEM: Yup

SOLUTION:
I've put that on your calendar.