instruction:
In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.
question:
F: Hello, Amazon's customer service. How can I help you? ,M: Hello, it's the book I got from your website yesterday when I was reading it. I found that one page is missing, page 53. ,F: I see. May I have your order number, sir? ,M: It's B113. Dash 7423935. ,F: OK. Let me check. It's the paper bag night of the Hunter written by RA Salvatore you bought on our web 10 days ago, which is on October thirteenth, right? ,M: Yes. ,F: Well, we might need you to take a photo of the missing part of this book and upload it to the customer service page of our website. And when the problem is confirmed, we will send you a new book in 2 days.
(A) M: Okay, so I need to use the receipt to confirm the problem of the book. (B) M: Okay, so I need to take a photo to confirm the problem of the car. (C) M: Okay, so I need to use the order number to confirm the problem of the book. (D) M: I’m sorry, I didn’t understand. Could you repeat a little louder, please?
answer:
D


question:
M: I'd like a lot of different bands. I guess my favorite one is Green Day. Do you like them? ,F: No, I don't. I guess they have some good songs but they're very noisy.
(A) M: I’m sorry, I didn’t catch that. Would you mind speaking more slowly? (B) M: What's your hobby in your spare time? (C) M: Why do you like these songs? (D) M: Oh, you like Green Day band best. That's great. I like them, too.
answer:
A


question:
F: Good morning. May I speak to Mister Smith, please? ,M: Speaking. ,F: This is the front desk. I'm afraid that the heating in your room needs repairing, we would like to request you to change your room. We're terribly sorry for the inconvenience. ,M: Ok, but I'm going out in about half an hour. ,F: What time will you be back? ,M: Around 8:00 o'clock I suppose.
(A) F: OK, I will wait for you until you come back at around 8:00 o'clock. (B) F: I am really sorry, I did not catch that. Would you slow down, please? (C) F: So will you be out around 8:00 o'clock? (D) F: You cannot go out before doing the repair work.
answer:

A