In this task, You are given a review of Amazon's food products. Your task is to divide them into two classes: negative or positive, depending on the content of the review.

Q: Produce pieces did not match up. Asked for new product, they said they sent but it never left the warehouse. Asked for refund, they subtracted shipping which was substantial, had to make Amazon cover the shipping costs. Customer service for this company is only available in the middle of the night. Not worth the few dollars saving. Ordered off Josh and Main.

A: negative
****
Q: so, this thing is like a big fat crochet hook designed to grab the inside lip of the jacuzzi ball and pull. Which would be great, except that it's ONE QUARTER INCH TOO SHORT. Maybe Kohler changed their design to make it deeper, or something, but this tool is next to USELESS for removing jets from my tub. Instead of the ball lip, all you can "grab" is the sloped ledge inside the ball, which with a LOT of persistence and side pressure might eventually get the insert to let go. We finally "modified" the tool by melting portions of the stop-ball away, making it more functional and much less pretty. Caveat Emptor.

A: negative
****
Q: Works great for hanging strings of lights or sun shades out on the patio, these stainless hooks can stay right where you need them and you can simply unclip your lights at the end of the season to store them.

A:
positive
****