TASK DEFINITION: In this task, You are given a review of Amazon's food products. Your task is to divide them into two classes: negative or positive, depending on the content of the review.
PROBLEM: Produce pieces did not match up. Asked for new product, they said they sent but it never left the warehouse. Asked for refund, they subtracted shipping which was substantial, had to make Amazon cover the shipping costs. Customer service for this company is only available in the middle of the night. Not worth the few dollars saving. Ordered off Josh and Main.

SOLUTION: negative

PROBLEM: Bought this product as a gift and the first one didnt work - the lights wouldnt come on indicating charging. Completed my first Amazon return, and had a new one (that worked great!) before I could even get the broken one to the UPS store. Completely happy with the entire purchase (even the broken one because life happens and it was so simple to get corrected!)

SOLUTION: positive

PROBLEM: I should've known better than to purchase this. It looked cheap and is extremely cheap. The top of the zippered pouch busted open the 3rd time I used it. The worst part is that when folded, that part is upside down which means I can't store anything in that pound anymore. Pretty much rendered it completely useless.

SOLUTION:
negative