Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
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Question: I just ordered and received my new Dell laptop with Windows 8. With all the negative reviews it looks to be a fairly simple install using this software. However, for some reason, Amazon won't ship me the Microsoft Office 2010 program until after I'm finished installing Win8 - you can't cancel within 30 days. It also says that because of shipping it will take up 1 hour longer than expected for delivery. If they send me, as promised, Word 2010, then it's going back to Amazon, not me.

Answer: Bad review


Question: When I first got this item the price was a lot cheaper than at my local store, and also when I bought it there had not been any reviews so we were very excited to use it. However, upon trying to set up the product for either of us, using both remotes, is next to impossible.

Answer: Bad review


Question: Looks great on phone.

Answer:
Good Review