In this task, you're given a review from Amazon's food products. Your task is to generate a short summary of the given review in the input. Note that you don't need to write a complete sentence as a summary.

I purchased two of these and they arrived with the package split and the items all over the box. I contacted Amazon and they sent two more out, these also arrived with the packages open. Amazon was very courteous and professional as always, I cannot review the item itself because the packaging is so horrible that I have given up on trying again.
Horrible packaging

I'm sorry I bought this brand. It leaves a lousy after taste in your mouth.No wonder Amazon is giving .99cent shipping on this item. STAY AWAY!!! AVOID!!!!
1 STAR TO MUCH!

The product description says 12 packs of 12 (144 count), but when you order, you only get a box of twelve.  I did this weeks ago, talked to Amazon, but they still haven't updated the product description.

Amazon won't live up to their end