TASK DEFINITION: Given an English language product review, determine if it is a Good Review or a Bad Review. A good review is one where the product's review has positive tone and Bad review is one where the tone of product's review is negative.
PROBLEM: I bought this to use for my new iMac 15", which has a DVD drive (usb) but no card slot. When the product arrived, it was smaller than expected, about half of its size. However, after trying it in two drives from different manufacturers and several DVD-RW discs, I'm satisfied enough with it. It's not fast, nor is it quiet; It operates much more quietly (and less noisily) then my USB optical drive. If you just want something that's portable and cheap, try this.

SOLUTION: Good Review

PROBLEM: It worked for a month, I can't complain. The first problem was that my new monitor would not pick up the signal, so i tried several other sources before calling HDE support (which takes 3 days!). They said it must be some kind of interference etc. So all i needed to do was return the whole system and get another since we were getting no signal at all. They agreed to refund my money. Well that's when things got really bad as far as customer service.

SOLUTION: Bad review

PROBLEM: this product was a major disappointment. I purchased it to replace my very old one that broke. The item arrived quickly and in great condition, which is why I did not return it. When we plugged the new unit in, however, it would not operate at all. In fact, it turned on, but after trying several times just as described above, nothing happened, so no power.

SOLUTION:
Bad review