In this task you are given a small conversation between two persons and 4 options on how the conversation should continue. Your job is to choose the most reasonable option. The conversation and the options are separated by a newline character. Each dialogue in the conversation are separated by a comma. F and M indicate female and male, respectively.

F: Thank you for calling target.com. My name is Angela, and I'd be happy to assist you today. What is the name on the account? ,M: Mark Sanchez. ,F: Thank you, Mr Sanchez. What's your email address? ,M: It's mark889@gmail.com. ,F: Thank you, how may I help you today? ,M: I ordered some gifts from your website last week, but they haven't arrived yet. They were supposed to be here 2 days ago. ,F: I'm sorry to hear that sir, do you have the order number? ,M: Yes, it's 855321. ,F: One moment, please, alright sir, I think I've discovered what's going on. A couple of items in your order were damaged during transport. We are in the process of shipping your new items, but it could take up to 10 days for you to receive them.
(A) M: I am so excited! You mean it would be delivered this afternoon? (B) M: Why? I don' t understand at all! Helen! Please give me an explanation! (C) M: I’m sorry, I didn’t catch that. Would you mind speaking more slowly? (D) M: I was about to cry! I' m so frustrated! How can you lose my things?
C

M: Thanks for agreeing to this interview, Miss Lerner. OK, so I have a few questions. First, when did you know you wanted to write children's books? ,F: Well, I studied creative writing in college, but after I graduated I worked in advertising. It wasn't until I had my own children that I got interested in children's books. ,M: Did you write one for your kids?
(A) F: I got interested in children's books when I had my own kids. Yes, I did. (B) F: When I got married, I start writing childrens book. Yes, I did. (C) F: I didn’t hear you. Please could you tell me again? (D) F: When I graduated from college, I began interested in children's book.  Yes, I did.
A

F: Here we go. Now, Terry, you were saying that you went from Vancouver to San Diego. How many days did that take? ,M: Um, the total trip took 42 days but that included one day on the bus up and then one day on the bus back. ,F: That is so cool, so first you have your bike in your hometown and you put your bike on the bus and you took the bus to Vancouver. ,M: Right. Yeah, you had to put your bike in a bicycle box. ,F: You are carrying everything you have with you so you need to take care of your bicycle. ,M: Yes, I can stop and bicycle shops along the way but I also need to maintain my bicycle by myself if I can't find anyone to help. ,F: OK. So when you are taking a trip what tools do you need to take with you to take care of your bicycle? ,M: Oh, just some basic tools and 2 or 3 tires.
(A) F: Oh, I see, so you didn't take many tools in your trip, right? (B) F: I am really sorry, I did not catch that. Would you slow down, please? (C) F: So you only took 2 tires, that's not so much tools. (D) F: Alright, so your trip from China to Japan cost $500, that's great.

A