TASK DEFINITION: In this task, you're given a review from Amazon's food products. Your task is to generate a rating for the product on a scale of 1-5 based on the review. The rating means 1: extremely poor, 2: poor, 3: neutral or mixed, 4: good, 5: extremely good. 
PROBLEM: The Good:  Walker shortbread cookies are my favorite, I love them.  I bought the highlanders and each set of cookies came individually wrapped with two cookies each.  If this were the end of it, a five star review.  The Bad:  Unfortunately, Amazon shipped them in a box that was about the same size as the container they came in from the Walkers cookie company.  After UPS was through with the shipment, my cookies were reduced to crumbs.  I contacted Amazon about this problem without ever receiving a response.  Since I bought these "Shipped and Sold by Amazon", I won't be purchasing these cookies from Amazon again.

SOLUTION: 2

PROBLEM: I ordered this because so many people were saying that it was sugar free. It's not. The first ingredient is "SUGAR". It's too much of a pain to return, so I'll keep it and drink it (because it's a pretty good K-cup hot chocolate). I will think twice about ordering it again though. I'd really like to get what I ordered.

SOLUTION: 4

PROBLEM: This oatmeal is not good. Its mushy, soft, I don't like it. Quaker Oats is the way to go.

SOLUTION:
1