Questa è una email di un cliente di MP3 Srl, che descrive un problema:

Hello 
 I have already notified the claim to the fowarder but need to get copy of the CMR with the reserve placed by the customer. 
 Thanks 
 
 
 I.L.P.A. S.p.A. 
 Tiziana Pastorelli 
 Spedizioni Estere/Export Logistic 
 T: +39 051 6715857 
 MailTo: spedizioni.export@ilpagroup.com 
 Website: www.ilpagroup.com 
 
 Da: DeBernardi Tiziano <tdebernardi@ilpa-mp3.com> 
 Inviato: lunedì 11 dicembre 2023 14:54 
 A: Christian Maray <contact@plastcorner.com>; Borghi Alberta <aborghi@ilpa-mp3.com> 
 Cc: Spedizioni.Export <Spedizioni.Export@ilpagroup.com> 
 Oggetto: R: Delivery time issue / Enortel 
 
 Christian, 
 
 It is essential that the customer accepts the material with reserve and that he describes the conditions of the goods on the delivery document. 
 By doing this we will be able to take action against the transporter who is responsible for this mess. 
 
 Regards 
 
 
 MP3 S.r.l. 
 Tiziano DeBernardi 
 Sales Manager 
 T: +39 051 6715906 
 M: +39 348 3548144 
 MailTo: tdebernardi@ilpa-mp3.com 
 Website: www.mp3extrusion.com 
 
 A business of 
 CHIUSURA INVERNALE / WINTER CLOSING: 23/12/2023 - 07/01/2024 
 Da: Christian Maray <contact@plastcorner.com> 
 Inviato: lunedì 11 dicembre 2023 14:46 
 A: Borghi Alberta <aborghi@ilpa-mp3.com>; DeBernardi Tiziano <tdebernardi@ilpa-mp3.com> 
 Cc: Spedizioni.Export <Spedizioni.Export@ilpagroup.com> 
 Oggetto: RE: Delivery time issue / Enortel 
 
 Ciao Alberta, 
 
 We just talked with customer about delivery achieved this morning, however material was scattered and spilled on these pallets, it hadn’t been delivered in good conditions, please find enclosed some photos. 
 He is going to process whole material to carry out deliveries for his customers, once entire die-cutting and gluing processes will be achieved, he will keep us informed about exact quantity of damaged, curled and scratched sheets. 
 In aim to anticípate any claim, it would be optimal to inform forwarder, delay has been much more longer what it could mean that they surely handle and to unload goods in several logistic platforms. 
 I logically will keep you informed. 
 
 Best regards, 
 Christian 
 
 De: Christian Maray [mailto:contact@plastcorner.com] 
 Enviado el: lunes, 11 de diciembre de 2023 9:09 
 Para: 'Borghi Alberta'; 'DeBernardi Tiziano' 
 CC: 'Spedizioni.Export' 
 Asunto: RE: Delivery time issue / Enortel 
 
 Ciao Alberta, 
 
 Customer is still expecting to receive his order as delivery initially scheduled for the 30/11, he got in touch with me last Friday and he urgently needs to get material to process it for promotional folding boxes. 
 Thanks in advance for your prompt feedback. 
 
 Best regards, 
 
 
 Christian Maray 
 
 Plastcorner 
 Paseo Comte de Vilardaga, 45 - 1º 4ª 
 08980 Sant Feliu de Llobregat (BCN) Spain 
 Tel: (+34) 936 325 761 
 Mob: (+34) 666 428 812 
 contact@plastcorner.com 
 
 www.plastcorner.com 
 
 
 
 De: Borghi Alberta [mailto:aborghi@ilpa-mp3.com] 
 Enviado el: jueves, 7 de diciembre de 2023 17:11 
 Para: contact@plastcorner.com; DeBernardi Tiziano 
 CC: Spedizioni.Export 
 Asunto: R: Delivery time issue / Enortel 
 
 Ciao Christina, 
 It sounds strange… as we loaded on 23.11 for deliver on 30.11 
 We check with the forwarder and let you know 
 
 BR 
 
 
 MP3 S.r.l. 
 Alberta Borghi 
 Sales Assistant 
 T: +39 051 6715979 
 MailTo: aborghi@ilpa-mp3.com 
 Website: www.mp3extrusion.com 
 
 A business of 
 CHIUSURA INVERNALE / WINTER CLOSING: 23/12/2023 - 07/01/2024 
 Da: contact@plastcorner.com <contact@plastcorner.com> 
 Inviato: giovedì 7 dicembre 2023 17:01 
 A: Borghi Alberta <aborghi@ilpa-mp3.com>; DeBernardi Tiziano <tdebernardi@ilpa-mp3.com> 
 Oggetto: Delivery time issue / Enortel 
 Priorità: Alta 
 
 Ciao Alberta 
 
 Just talked with customer and he didn't yet received his order scheduled for the 30/11. 
 Could you keep me informed about it? 
 He must process goods asap 
 Thanks and best regards 
 Christian

Dimmi che categoria-nc-mp3 è.

Questa è la categoria-nc-mp3: CONFEZIONAMENTO