Questa è una email di un cliente di MP3 Srl, che descrive un problema:

Hello Davide 
 
 The MRN9299 attached. 
 
 Please find my response in green. 
 
 As you can see all the measure are in a range from 0,24 to 0,61 of DE, and the maximum deviation on the DB in yellow side is of 0,4. Our measure are taken under the film directly on the sheet. 
 Bridgewood process is to measure each plaque attached to the pallet at incoming inspection WITHOUT cling film. As mentioned previously, all plaques passed the colour criteria but the sheets from batch 3098557 have not. 
 For the samples attached to the pallet we take it from the same pallet we will attach it, for example outside the pallet 1 you will find a sample taken from sheet of the pallet 1, outside pallet 2 you will find a sample taken from a sheet of pallet 2. Obviously we can made mistake, but our measures of the color were very good during the production so for sure the samples taken from these pallet are good. 
 I agree with your evaluation, if we take the samples in one single moment for all the pallets the activity is useless for everyone. 
 Thank you for the confirmation. 
 The picture you send us of the film with yellow shades is very strange and I don#t think is caused by the film, the film used is the standard for this material (70 My) made by the same supplier, we will ask some information to our color producer about possible explanation. 
 The mechanical properties of material need to be investigated, MP3 extrusion process and the reason we see cling film absorbing the colour from the surface. 
 Also, we will request from our alternative supplier to advise us on the type of cling film they use and their extrusion process. 
 Could we make a call? I want to understand the different spectrophotometer measure between us and also other information on the material. Tomorrow I#m busy all day with and Audit from a customer but Friday afternoon I#m free. Also Monday I could be free in the afternoon. 
 Just to advise you, we have three spectrometers which give us very similar/close results. Also, all our spectrometers were calibrated last month too. 
 
 Best Regards, 
 Bozena Orlikowska 
 Quality/ Health and Safety Manager 
 
 
 MRN NO: 
 9299 
 SUPPLIER CODE: 
 I007 
 DATE: 
 11/11/2021 
 MATERIAL REJECT/CONCERN NOTE 
 CONTACT FOR COMMERCIAL ELEMENTS OF THIS REJECT NOTE IS BOZENA ORLIKOWSKA (TEL: 07450985459 E-Mail: bozena.orlikowska@bridgewooduk.com) 
 PRODUCT CODE 
 QUANTITY 
 DESCRIPTION/SUPPLIER REFERENCE 
 REASON FOR REJECTION/CONCERN 
 ORDER NO 
 SUPPLIER REF 
 B'WOOD REF 
 VALUE 
 AR328ACGZN53 
 192 
 3140X2250X5.3 
 UNACEPTABLE COLOUR 
 3098557 
 17509 
 25476.48 
 ADDITIONAL CHARGES 
 39.81 
 Photos were sent via email with additional information on 10/11/2021 
 DISPOSITION AND COMMENTS 
 QUALITY ASSURANCE REQUIREMENTS 
 COLLECTION 
 Name: 
 Contact for QA matters is Bozena Orlikowska 
 SUB-TOTAL 
 25516.29 
 DETAILS 
 Tel: 07450985459 E-Mail: bozena.orlikowska@bridgewooduk.com 
 To be completed by 
 Sign: 
 VAT 
 5103.26 
 driver when rejects 
 Corrective /Preventative Action Report Required? 
 YES 
 are collected 
 Date: 
 TOTAL VALUE 
 30619.55

Dimmi che categoria-nc-mp3 è.

Questa è la categoria-nc-mp3: COLORE / COPRENZA