Questa è una email di un cliente di MP3 Srl, che descrive un problema:

Good Afternoon Davide 
 
 As per the e-mail this morning, please find attached the NCN report for the over- weight reel, along with the specification sheet from Epson and their vendor return form. I had already asked the question and can confirm that they require you to collect this reel. The completion date set for this issue is April 26th. 
 
 I look forward to hearing back from you. 
 
 Kind regards 
 
 Sarah Weston 
 Director 
 Swanstone Limited 
 
 Tel: 0044 (0)1952 400050 
 Mobile: 0044 (0)7809 395370 
 Web: www.swanstone-uk.com 
 
 From: Sales 
 Sent: 12 April 2022 11:01 
 To: Tondi Davide <dtondi@ilpa-mp3.com> 
 Cc: Sola Antonella <asola@ilpa-mp3.com>; 'Biseuil Cedric' <CBiseuil@ilpa-mp3.com>; Buzzi Matteo <mbuzzi@ilpa-mp3.com> 
 Subject: Reel Over Weight 
 Importance: High 
 
 
 Good Morning Davide 
 
 Unfortunately, another quality issue at Epson. This time it concerns the weight of a reel of base matt 0.5mm which is over weight at 496KG when the maximum standard weight is 480KG. The same issue occurred back in 2019 and they issued NCN 190015 for 10 reels that were over weight. In that instance they accepted all of the reels, but stated that if it happened again they would reject the reels because the extra weight causes stress and excessive wear on the parts of the infeed arm on the machine, thus increasing the risk of having to replace the parts sooner than normal. The countermeasures were received back from MP3 in June 2019. 
 
 Copies of the reel labels are attached and the NCN will follow later today. I have also found information from the last claim which I have also attached for your information. 
 
 Kind regards 
 
 Sarah Weston 
 
 Classification 
 
 Safety Problem 
 
 Major 
 
 Notice Only Date Raised: - 
 12/04/2022 Raised By: - 
 S. Darby Approved By: - 
 M. Elcocks NCN Nº: - 
 22-0225 
 Part Nº: - 710652100 
 Inspection Level: - 
 AQL 2.5 % Vendor: - 
 Swanstone 
 Description: - 
 BASE MATT 0.5MM Model:- 
 Various 
 Process / 
 Non Process: - Non process 
 Delivery Advice Ref Nº: 9224001830 
 Manufacturing Date:-17/03/2022 ETL Pallet I.D: -514827 
 Batch Qty: -28 REELS-31,527MTS 
 Sample Qty: -1 X REEL-1,491.30MTS 
 Defect Qty: -1,491.30MTS 
 Line/Location 
 Observed: - Warehouse 
 Concession/4m/ 
 Production Permit N?: - N\A Job Ref N?: - 
 N\A Defect Percentage: -4% P.I.R.N Reference N?: - 
 N\A 
 Description Of The Problem With Images If Required: On inspection 1 x reel of 0.5mm was found to be overweight at 496KG standard weight is 480KG which is stated on the specification sheet. Overweight reels put fatigue & excessive wear on parts of the infeed on the machines. This reel will need to be returned. Defect Definition: 
 
 Appearance 
 
 Function 
 
 Paperwork Issue 
 
 Packing 
 
 Transportation 
 
 Mis-Shipment 
 
 Moulding 
 
 Other (Specify) 
 
 
 Repeated Defect? 
 Yes No If Yes How Many Times Previous: - 
 
 NCN 190015 
 Action Of ETL: 
 
 Inspection Audit Required Y N 
 
 Cause And Countermeasure Report Required Y N 
 
 Please Submit Your Cause And Countermeasure Report Before The Deadline Date 26/04/2022 To The Ink Quality Auditing Section. Disposition Of Defective Parts: 
 
 Return Batch 
 
 Return Defectives Only 
 
 Use As Is 
 
 Special Acceptance 
 
 Quality Auditing Comments: - (Including Possible Causes) 
 Please return cause and countermeasure report by deadline given. 
 Extra photos of reel labels & specification sheet attached on e-mail. 
 Thank you. 
 
 Signed: S. Darby Name: Sue Darby Date:12/04/2022

Dimmi che categoria-nc-mp3 è.

Questa è la categoria-nc-mp3: DIMENSIONI