Questa è una email di un cliente di MP3 Srl, che descrive un problema:

Good Morning Davide 
 
 I am sorry to report a problem with Epson material (see below communication). It appears that two reels are out of tolerance and they are requesting that they are collected and re-wound. Epson's documents are attached for your information and they have put a completion date of 24th November. Can you advise please? 
 
 Please also note Kristina's comment to me ' Also with this collection please collect 1 reel from previous claim / OPN21-0167.' I went back to her to reminding her that Epson were going to find out how much it was going to cost them to dispose of this reel and get back to us. (I was hoping that they had disposed of it and accepted the charges but clearly not). Kristina's reply just stated that the cost was too great for one reel only and therefore they had done no more. I apologise for this Davide, I think it has been forgotten at Epson and only now, with a further issue has it come back into focus. What do you want to do about this? I presume you are now going to have to arrange collection of these two reels which are out of tolerance and in which case, would it be possible to collect the original contaminated reel at the same time for disposal? I don't want to aggravate a situation when they are having to return material on two other reels and would be grateful for your thoughts. 
 
 Kind Regards 
 
 Sarah 
 Swanstone Limited 
 
 Classification 
 
 Safety Problem 
 
 Major 
 
 Notice Only Date Raised: - 
 10/11/2021 Raised By: - 
 S. Darby Approved By: - 
 M. Elcocks NCN Nº: - 
 21-0187 
 Part Nº: - 710652200 
 Inspection Level: - 
 AQL 2.5 % Vendor: - 
 Swanstone 
 Description: - 
 BASE MATT 0.35MM Model:- 
 Various 
 Process / 
 Non Process: - Non process 
 Delivery Advice Ref Nº: 9214006103 
 Manufacturing Date:-24/09/2021 ETL Pallet I.D: -496169 & 496363 
 Batch Qty: -0.35=14 Reels-22,926mts 
 Sample Qty: -0.35=1 x Reel-1.679mts & 1 x Reel-1,678mts 
 Defect Qty: -3,357mts 
 Line/Location 
 Observed: - Warehouse 
 Concession/4m/ 
 Production Permit N?: - N\A Job Ref N?: - 
 N\A Defect Percentage: -14% P.I.R.N Reference N?: - 
 N\A 
 Description Of The Problem With Images If Required: On inspection 2 x reels of 0.35mm Base Matt were found with the stepping out of standard. Reel No 5 quantity 1,679mts stepping measures 8mm standard is 5mm max. Reel No 6 quantity 1,678mts stepping measures 9mm. These reels will need to be returned to be re-wound. Defect Definition: 
 
 Appearance 
 
 Function 
 
 Paperwork Issue 
 
 Packing 
 
 Transportation 
 
 Mis-Shipment 
 
 Moulding 
 
 Other (Specify) 
 
 Reel No 5 (8mm) Reel No 6 (9mm) 
 Repeated Defect? 
 Yes No If Yes How Many Times Previous: - 
 
 NCN 20-0004-33-93 
 Action Of ETL: 
 
 Inspection Audit Required Y N 
 
 Cause And Countermeasure Report Required Y N 
 
 Please Submit Your Cause And Countermeasure Report Before The Deadline Date 24/11/2021 To The Ink Quality Auditing Section. Disposition Of Defective Parts: 
 
 Return Batch 
 
 Return Defectives Only 
 
 Use As Is 
 
 Special Acceptance 
 
 Quality Auditing Comments: - (Including Possible Causes) 
 Please return cause and countermeasure report by deadline given. 
 Thank you. 
 
 Signed: S. Darby Name: Sue Darby Date:10/11/2021

Dimmi che categoria-nc-mp3 è.

Questa è la categoria-nc-mp3: CANNOCHIALE