GitHub repository: ruchim24/Customer-Helpdesk-with-Smart-Document-Understanding
Primary language: HTML
Created: 2020-05-24T17:33:19Z
Description: The typical customer care chatbot can answer simple questions, such as store locations and hours, directions, and maybe even making appointments.In this project, there will be another option. If the customer question is about the operation of a device, the application shall pass the question onto Watson Discovery Service, which has been pre-loaded with the device’s owners manual. So now, instead of “Would you like to speak to a customer representative?” we can return relevant sections of the owners manual to help solve our customers’ problems.