GitHub repository: vaibhavgarg230/AI-Enhanced-Customer-Support-Ticket-Resolution-and-Proactive-Issue-Prevention-System
Primary language: Jupyter Notebook
Description: An AI-powered support system using LLMs (GPT, LLaMA) to automate responses, analyze historical tickets, and predict recurring issues. Features sentiment-based ticket escalation, proactive issue prevention, and multi-platform integration (Slack, Email, Google Sheets) to improve efficiency and customer satisfaction.