GitHub repository: Addisu-Taye/Customer-Experience-Analytics-for-Mobile-Banking-Apps
Primary language: Python
Created: 2025-06-08T13:57:46Z
Description: Analyze user satisfaction and feedback on top Ethiopian mobile banking apps (CBE, BOA, Dashen Bank) using Google Play Store reviews. Includes web scraping, NLP, outlier detection, and EDA to uncover pain points, feature requests, and improvement opportunities.