GitHub repository: GenesysCloudBlueprints/enhanced-status-syncing-with-salesforce-service-cloud-voice
Primary language: Apex
Created: 2023-09-29T08:21:40Z
Description: This is a blueprint for a new feature called enhanced status syncing. Out of the box, the package provides high level status management. This blueprint will show a way to provide more detailed status mapping between Genesys Cloud and Salesforce Omni-Channel.