GitHub repository: GenesysCloudBlueprints/genesys-cloud-event-streaming-blueprint
Primary language: Java
Created: 2024-02-08T09:15:27Z
Description: This project and blueprint enables Genesys Cloud customers to take a sample of Analytical Detail Events and Conversation Events from Genesys Cloud and expose the data to a customer's AWS. From there, using the provided example lambda, customers can send the data to other orchestration or customer support services, and analyse the data.