English: Progressively, the social media platforms advanced from 50.56 per cent in 2018 to 74.93 per cent this year with complaint resolution posting a 24.37 per cent improvement.
Igbo: Na-aga n'ihu, nyiwe mgbasa ozi na-elekọta mmadụ toro site na pasent 50.56 na 2018 ruo pasent 74.93 afọ a na mkpebi mkpesa mmelite pasent 24.37.