Improving Social Security’s Service to Victims of Identity Theft Act

Bill: 118-s-2392
Sponsor: full_name: Sen. Sinema, Kyrsten [I-AZ]
Introduced: 2023-07-19
Policy area: Social Welfare
Subjects: Computer security and identity theft

Executive agency funding and structure

Social Security Administration
Latest action: action_date: 2023-07-19
text: Read twice and referred to the Committee on Finance.

Summaries:
action_date: 2023-07-19
action_desc: Introduced in Senate
text: <p><b>Improving Social Security's Service to Victims of Identity Theft Act</b></p> <p>This bill requires the Social Security Administration (SSA) to provide a single point of contact to assist individuals regarding the misuse of a Social Security account number or the loss of a Social Security card in the course of transmission from the SSA to the individual. The single point of contact must track the individual's case to completion and coordinate with other specialized units to resolve case issues as quickly as possible.</p>

tv_txt: II 118th CONGRESS 1st Session S. 2392 IN THE SENATE OF THE UNITED STATES July 19, 2023 Ms. Sinema (for herself, Mr. Grassley , Mr. Wyden , and Mr. Crapo ) introduced the following bill; which was read twice and referred to the Committee on Finance A BILL To amend title VII of the Social Security Act to provide for a single point of contact at the Social Security Administration for individuals who are victims of identity theft.

1. Short title This Act may be cited as the Improving Social Security’s Service to Victims of Identity Theft Act . 2. Single point of contact for identity theft victims (a) In general Title VII of the Social Security Act ( 42 U.S.C. 901 et seq. ) is amended by adding at the end the following: 714. Single point of contact for identity theft victims (a) In general The Commissioner of Social Security shall establish and implement procedures to ensure that any individual whose social security account number has been misused (such as to fraudulently obtain benefits under title II, VIII, or XVI of this Act, or in a manner that affects an individual’s records at the Social Security Administration, or in a manner that prompts the individual to request a new social security account number) or whose social security card has been lost in the course of transmission to the individual has a single point of contact at the Social Security Administration throughout the resolution of the individual’s case. The single point of contact shall track the individual’s case to completion and coordinate with other units to resolve issues as quickly as possible. (b) Single point of contact (1) In general For purposes of subsection (a), the single point of contact shall consist of a team or subset of specially trained employees who— (A) have the ability to coordinate with other units to resolve the issues involved in the individual's case, and (B) shall be accountable for the case until its resolution. (2) Team or subset The employees included within the team or subset described in paragraph (1) may change as required to meet the needs of the Social Security Administration, provided that procedures have been established to— (A) ensure continuity of records and case history, and (B) notify the individual when appropriate. . (b) Effective date The amendment made by subsection (a) shall take effect 180 days after the date of enactment of this Act.