Government Service Delivery Improvement Act

Bill: 118-hr-5887
Sponsor: Rep. Khanna, Ro [D-CA-17]
Introduced: 2023-10-03 in the House
Policy area: Government Operations and Politics
Subjects: Executive agency funding and structure
Federal officials
Government studies and investigations
Office of Management and Budget (OMB)

Summary:
action_date: 2023-10-03
text: 

Government Service Delivery Improvement Act

This bill requires that certain government officials be responsible for improving government service delivery (i.e., providing benefits or services to individuals, businesses, and organizations via agencies or programs).

The bill requires the Office of Management and Budget (OMB) to designate or appoint a senior official within OMB as the Federal Government Service Delivery Lead. The primary responsibility of this individual shall be to coordinate government-wide efforts to improve government service delivery. The bill also requires the heads of certain executive branch agencies to be responsible for their respective agency's government service delivery, including continuously improving and enhancing government services. Each such agency head shall also designate or appoint a senior official of the agency whose duties shall include coordinating and executing efforts to improve and enhance the agency's government service delivery. 

action_date: 2025-01-04
text: 

Government Service Delivery Improvement Act

This act requires that certain government officials be responsible for improving government service delivery (i.e., actions by executive branch agencies related to providing benefits or services to individuals, businesses, and organizations).

The act requires the Office of Management and Budget (OMB) to designate or appoint a senior official within OMB as the Federal Government Service Delivery Lead. This individual is responsible for coordinating government-wide efforts to improve government service delivery by agencies. The act also requires the head of each agency to be responsible for the agency's government service delivery, including improving and enhancing government services to better achieve the mission of the agency and build and maintain trust, transparency, and accountability.

Each agency head shall also designate or appoint a senior official of the agency whose duties shall include coordinating and executing efforts to improve and enhance the agency's government service delivery and government service delivery channels (i.e., the mediums of interaction or transaction with the federal government, such as mail, phone, or website). 


Legislative actions:
action_date: 2025-01-04
text: Became Public Law No: 118-231.
action_date: 2025-01-04
text: Became Public Law No: 118-231.
action_date: 2025-01-04
text: Signed by President.
action_date: 2025-01-04
text: Signed by President.
action_date: 2024-12-27
text: Presented to President.
action_date: 2024-12-27
text: Presented to President.
action_date: 2024-12-23
text: Message on Senate action sent to the House.
action_date: 2024-12-21
text: Passed Senate without amendment by Unanimous Consent. (consideration: CR S7313)
action_date: 2024-12-21
text: Passed/agreed to in Senate: Passed Senate without amendment by Unanimous Consent.
action_date: 2024-12-16
text: Star Print ordered on the reported bill.
action_date: 2024-12-09
text: Placed on Senate Legislative Calendar under General Orders. Calendar No. 686.
action_date: 2024-12-09
text: Committee on Homeland Security and Governmental Affairs. Reported by Senator Peters without amendment. With written report No. 118-283.
action_date: 2024-12-09
text: Committee on Homeland Security and Governmental Affairs. Reported by Senator Peters without amendment. With written report No. 118-283.
action_date: 2024-09-18
text: Committee on Homeland Security and Governmental Affairs. Ordered to be reported without amendment favorably.
action_date: 2024-05-22
text: Received in the Senate and Read twice and referred to the Committee on Homeland Security and Governmental Affairs.
action_date: 2024-05-21
text: Motion to reconsider laid on the table Agreed to without objection.
action_date: 2024-05-21
text: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3367-3368)
action_date: 2024-05-21
text: Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3367-3368)
action_date: 2024-05-21
text: DEBATE - The House proceeded with forty minutes of debate on H.R. 5887.
action_date: 2024-05-21
text: Considered under suspension of the rules. (consideration: CR H3367-3369)
action_date: 2024-05-21
text: Ms. Mace moved to suspend the rules and pass the bill, as amended.
action_date: 2024-02-06
text: Ordered to be Reported (Amended) by the Yeas and Nays: 41 - 0.
action_date: 2024-02-06
text: Committee Consideration and Mark-up Session Held
action_date: 2023-10-25
text: Referred to the House Committee on Oversight and Accountability.
action_date: 2023-10-03
text: Introduced in House
action_date: 2023-10-03
text: Introduced in House

Enacted as: number: 118-231